first of all thank you for taking the time to read through this.
Yesterday I woke up and reached over to check my LG G3. I had left it charging overnight as I usually do and while the phone was still plugged in and I tried to go through my notifications, the screen flickered and went off. I was puzzled cause the phone was fully charged and the screen has no cracks and barely any scratches. I was trying to restart it and the LED light started flashing as I heard a notification sound.... I proceeded to take out the battery hoping thatd help out and nothing.
I thought my LCD took a **** on me but I tried to restart the phone once more about an hour later and then the LG logo came on shinny as ever. Then the AT&T logo, I thought all was well but then the screen flickered again and went off. A few moments later I started to hear more notification sounds and I saw the LED light start blinking.... everything in the phone works except the screen.
I changed my sim card to an old blackberry knock off so I wouldnt be cut off from the world while I went to work and when I came home I tried to play with it once more and the phone started working normally! As I was playing with it I raised the brightness and the screen started to flicker again but did not shut off. I immediately brought down the brightness and the phone seemed to work normally I then tried to open the camera and the screen went off completely same happened when I tried to refresh an app. What could this be? the battery? currently I the screen doesnt stay on for more than 10 seconds and does not work at all when plugged in to charge
Also in the last couple of weeks I was experiencing overheating but I assumed it was because of the rise in temperatures and the fact I spend most of my day outside and Im constantly using my phone. I am also guilty of using my phone while charging.
Any input you may have is going to be helpful. I need to figure this out as I use my phone to work more efficiently.
Thank you in advance!
I am having the same issue. I'm going to contact LG about this on Monday.
dKJon said:
I am having the same issue. I'm going to contact LG about this on Monday.
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Click to collapse
got answer ?
Yeah, they changed the entire display and said that the error could come from a defect battery. So i bought a new one and hoped for the best.
I still had the error today. I will try installing another rom so I can be sure it isn't the software.
Or else LG will be getting it again.
Sent from my LG-D855 using XDA Free mobile app
Well, they got it again... Twice. They changed the LCD panel and the mainboard. It seems that the latter fixed it. I got it back on Saturday and haven't had any problems since then.
Fingers crossed
Sent from my LG-D855 using XDA Free mobile app
I forgot about this post but I used my warranty last year and got a new phone or refurbished. They didn't tell me. Here I am a year later with the new phone and the same problem came back. The only thing that seems to work is baking the main board at 350 for 10 minutes and letting it cool down in the oven for 30 yet the problem comes back. After a week or so. I'm convinced the overheating of the phone is he culprit
Sent from my LG-D850 using Tapatalk
Related
Hello, I've been lurking around this forum for awhile and this is my 1st post! I've used the search feature and many other websites for my problems but cannot find anything similar =[.
My phone is 100% factory and the battery energy was around 80% at the time of incident, what happened was I received a text message but didn't check up on my phone till 30minutes later where then I pressed the home button to turn the screen on but the screen didnt power on but the phone's audible volume was working and the other 2 keys next to the home button lit up. I could click around my phone and function everything properly with no visual image to the screen (I even started my music player). I got frustrated so I attempted to soft reset it multiple ways and problem still persisted, I then decided to leave the battery out overnight to see if it would fix things, I did so and the same problem persisted, so I decided to plug it into the original usb wall charger and when I did i left the room, came back 10 minutes later tried turning it on and it doesn't even power up any more. Anyone have any ideas? The phone doesn't even turn on while plugged into the wall charger. (I do remember something about a phone update on my notifications list)
I had dropped the phone 2 months ago and the screen cracked but functioned normally and I'm afraid that I will not be able to claim warranty because they will blame the cracks.
Factory reset the device by booting into recovery.
If the screen will not function in recovery mode, or after boot. ...it's not good.
The digitizer may be toast. ..g
kpjo4 said:
Hello, I've been lurking around this forum for awhile and this is my 1st post! I've used the search feature and many other websites for my problems but cannot find anything similar =[.
My phone is 100% factory and the battery energy was around 80% at the time of incident, what happened was I received a text message but didn't check up on my phone till 30minutes later where then I pressed the home button to turn the screen on but the screen didnt power on but the phone's audible volume was working and the other 2 keys next to the home button lit up. I could click around my phone and function everything properly with no visual image to the screen (I even started my music player). I got frustrated so I attempted to soft reset it multiple ways and problem still persisted, I then decided to leave the battery out overnight to see if it would fix things, I did so and the same problem persisted, so I decided to plug it into the original usb wall charger and when I did i left the room, came back 10 minutes later tried turning it on and it doesn't even power up any more. Anyone have any ideas? The phone doesn't even turn on while plugged into the wall charger. (I do remember something about a phone update on my notifications list)
I had dropped the phone 2 months ago and the screen cracked but functioned normally and I'm afraid that I will not be able to claim warranty because they will blame the cracks.
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Click to collapse
sounds like the drop has caught up to the device. as the post above if it doesnt work in recovery the digitizer is TOAST
why would the digitizer be toast if it logged my screen touches while the screen went dead before not being able to power on? I cannot get into recovery mode mode because the phone will not even turn on =[.
bump... can anyone help?
Sounds like the phone is gone if it won't even show charging or any kind of screen. Is there any flicker or anything?
Sent from my SGH-I317 using xda premium
roughneckboren said:
Sounds like the phone is gone if it won't even show charging or any kind of screen. Is there any flicker or anything?
Sent from my SGH-I317 using xda premium
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nothing at all =[, do you think samsung will warranty it even with the cracked screen? It was functioning normal for couple of months after i cracked the screen.
kpjo4 said:
nothing at all =[, do you think samsung will warranty it even with the cracked screen? It was functioning normal for couple of months after i cracked the screen.
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Click to collapse
I don't think they will, you're probably gonna have to eat this one.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Agreed. ..
You could try. ..but they will likely reject warranty and offer a repair. ..
Or offer a refurbished device at a reduced price. ..imho...g
If u bought warranty you can eat the cost of deductible. They have open enrollment til May 30th I think. I am not sure what the requirements are.
My G4 seemed to be running hot yesterday and I had to charge it several times more than normal. All of a sudden it shut down would not boot back up. I tried everything but it will not go in to recovery or download mode. No lights come on at all when charger is connected either. One time I was able to get the MEIE number to flash and it said press power to reboot before it blanked out again. I called Verizon and they said it sounded like a complete system/software crash. I am rooted but haven't made any changes to my phone in several weeks. Verizon overnighted a replacement to me and it should be at my house when I get home. I wonder if this is the same issue that has been happening to the Sprint version that was recalled? Possibly the phone was just mad at me because it happened an hour after I ordered my Nexus 6p......lol
Now that it's cooled off can you boot it up?
I would think you could have just rebooted it when you first noticed it was hot.
Colchiro said:
Now that it's cooled off can you boot it up?
I would think you could have just rebooted it when you first noticed it was hot.
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Click to collapse
No it still doesn't boot up. I can get to the LG screen for maybe a second and it shuts back down. When I first noticed that it was hot I could reboot it. I let it cool off before restarting it but the problem persisted. What ever was causing it to overheat was also draining the battery. I had to charge the phone up twice by 2:00 pm. My "certified like new replacement" arrived on Friday and initially everything was good. On Saturday the Wifi disconnected and would not turn back on. The icon just sits there and blinks at me. If I go in the settings menu it is grayed out and doesn't give me the option to turn it on. I just got off the phone with Verizon and they are sending me another G4. Hopefully I will have better luck with this one. I would like to have a working phone that I can sell when my Nexus 6p arrives.
Sorry this is totally off topic but, did you have to pay a deductible to get a new phone?
sefirosu0522 said:
Sorry this is totally off topic but, did you have to pay a deductible to get a new phone?
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Click to collapse
No I didn't. It was Warranty replacement so it didn't have to go through insurance.
I had a similar issue last week, no root, running 12a. Phone shut itself off during normal usage (checking football scores). Running a little hot so let cool. Never booted past Verizon splash screen. Tried fresh battery, factory reset, safe mode. Nothing. Got my "certified like new" model. So far so good, but 6P here I come.
Sent from my VS986 using Tapatalk
Hmmm well good timing if you ordered a Nexus 6P. You can sell it like new.
Haha I was just watching "The Nexus 6P will bend in half if you try to bend it in half" video. I'd be interested in a size comparison between the 2.
So this exact thing happened to me, just several days after I got it (same thing, also rooted, nothing much done to the phone).
I had figured the battery ran dead (because I knew it was low), but it just wouldn't power on. Chargers wouldn't light it up. I put it on the charger for hours, and nothing happened. Lost all hope.
Then, randomly, I decided to see if Download Mode would work on my phone. I don't know why I tried it.
I pulled battery, and put it back. I held on Volume (up?) on the phone, and plugged it into the computer.
OH MY GOD -- IT CAME TO LIFE -- ! DOWNLOAD MODE!
I shut it down from download mode, then turned it back on (I think a battery pull) and it worked again.
I was completely relieved.
This happened to me a second time, weeks later.
The same solution worked.
I hope that this helps someone.
TL;DR: Try Download Mode (pull battery and put it back in -- then, while holding the volume Up key on the phone, plug USB into your computer)
Hey guys, my G3 worked over 2,5 years flawlessly. The last weeks, I recognized a strange behaviour of the battery. The device reboots randomly and after that it has around 15% of battery left. I thought, well, the battery is not the best anymore but works though. However, today it did that again and now my screen won't turn on. I tried all buttons combinations, charged via powerbank, laptop, original wall plug with or without battery inserted... nothing helps. Sometimes the screen goes on for a short time flickering and fading back to black. It definitely works somehow because i can access WhatsApp web and see the notification LED working. I simply don't understand if I have a really bad battery that influences the display (is it worth investing 20$ in a new one for testing?) or if both, battery and display, are dead and i should go for a new device
Greetz, deermichel
EDIT: Maybe a useful additional info: If i connect the phone with no battery inserted to power, the display backlight works. If i do the same with the battery, nothing happens at all.
DeerMichel said:
Hey guys, my G3 worked over 2,5 years flawlessly. The last weeks, I recognized a strange behaviour of the battery. The device reboots randomly and after that it has around 15% of battery left. I thought, well, the battery is not the best anymore but works though. However, today it did that again and now my screen won't turn on. I tried all buttons combinations, charged via powerbank, laptop, original wall plug with or without battery inserted... nothing helps. Sometimes the screen goes on for a short time flickering and fading back to black. It definitely works somehow because i can access WhatsApp web and see the notification LED working. I simply don't understand if I have a really bad battery that influences the display (is it worth investing 20$ in a new one for testing?) or if both, battery and display, are dead and i should go for a new device
Greetz, deermichel
EDIT: Maybe a useful additional info: If i connect the phone with no battery inserted to power, the display backlight works. If i do the same with the battery, nothing happens at all.
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Click to collapse
Ur battery is dead, this happened to me also.
Sent from my LG-D852 using Tapatalk
Ok, i ordered a replacement battery. Let's see if that helps... I just can't imagine why the display is affected even with the power plug connected. Hopefully, the motherboard is fine.
DeerMichel said:
Ok, i ordered a replacement battery. Let's see if that helps... I just can't imagine why the display is affected even with the power plug connected. Hopefully, the motherboard is fine.
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Click to collapse
If the new battery doesn't help then your motherboard is dead ..
I had the same issues and I've got new motherboard.....
Sent from my LG-D855 using XDA Free mobile app
Ok, the new battery didnt help... So i guess its a problem of display/motherboard. I found out that it works perfectly in the fridge. Is the GPU overheating?
And why on earth do battery problems result in that?? I started an app aaaand its gone
i would just get a new phone.
DeerMichel said:
And why on earth do battery problems result in that?? I started an app aaaand its gone
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Click to collapse
Had the same problem ,about 3 weeks ago...
I've send the phone for reparation...
Now i have a new motherboard and a fresh installed v30n mm...
Sent from my LG-D855 using XDA Free mobile app
Yeah, i just read a huge thread with all the stuff... Paper trick (which got it back working for now), baking, etc. But since nothing really helps, I might get the new OnePlus which will be released in some days. A sad end cause I loved my G3...
DeerMichel said:
Yeah, i just read a huge thread with all the stuff... Paper trick (which got it back working for now), baking, etc. But since nothing really helps, I might get the new OnePlus which will be released in some days. A sad end cause I loved my G3...
Click to expand...
Click to collapse
Btw..oneplus3T is a great choice...
I'm between oneplus or mate9.....
Sent from my LG-D855 using XDA Free mobile app
Hi,
I was browsing the web on my G4 earlier today when the screen just turned black, tried turning it back on but nothing happened then my smart watch brief to say it had lost connection to my phone so presumably it had switched off.
Been trying for the last hour or so to stay it up again but nothing works. I've tried holding the power button for 30-60 seconds, pulling the battery, charging it but no joy.
The battery was around 85% charged when this all happened and when I plug the phone into a power source the LED doesn't come on so it doesn't even look like it's drawing power.
Any ideas on what has gone wrong or how to fix?
Thanks
Having the exact same issue (Sprint Variant). Phone was fine, stock/unrooted, sitting on my desk with 80%+ battery. Checked on phone 10 minutes later, never turned back on or responds to charging.
Errr, mine as well.
Change the battery and try a factory reset but nothing change.
My girlfriend's g4 had this three weeks ago, nothing worked to get it to switch back on. She had to send it to LG for repair and it came back today saying they had replaced a faulty main board. Her g4's serial number started with 505.
What do yours start with because I know of at least 3 others that have had the same thing happen over the last month, all after a out nine months of purchasing the phone.
Try the freezer method maybe you can then backup your data at least.
Serial starting with 5xx?
Sent from my LG-H815 using XDA Labs
same here
Hello i am having the same issue, i don't have warranty but im still waiting for LGs response. anyone knows how to fix it permanently?
Hello,
I am having the same issue. Kindly help to solve this issue instead of changing the motherboard. :crying:
Starting yesterday, my phone began shutting down (seemingly) randomly. Sometimes it would be fine for a few hours, other times it has shut down from simply moving it/putting it in my pocket. There have also been multiple times where it has re-shut down while booting up. The battery charge seems to not matter.
I just booted it into safe mode about half an hour ago and its been fine so far. However, I don't think its an installed app because the phone has worked fine with the same apps for months. Also, I'm not sure an app is the source of the issue if Android wasn't even started. Maybe I'm just being stupid, though.
Any ideas on what the issue could be would be greatly appreciated, though I've been looking for an excuse to buy a new phone anyways, so its not the end of the world if it doesn't work out.
*Edit* Seems like it stays on while charging but when unplugged powers off randomly again.
Wild ass first guess - failing battery.
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dandrumheller said:
Wild ass first guess - failing battery.
Sent from my MIX 2S using Tapatalk
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Thats what I'm thinking now too. Just wasn't the first thing I thought of since it started out of nowhere.
checkyourfacts said:
Starting yesterday, my phone began shutting down (seemingly) randomly. Sometimes it would be fine for a few hours, other times it has shut down from simply moving it/putting it in my pocket. There have also been multiple times where it has re-shut down while booting up. The battery charge seems to not matter.
I just booted it into safe mode about half an hour ago and its been fine so far. However, I don't think its an installed app because the phone has worked fine with the same apps for months. Also, I'm not sure an app is the source of the issue if Android wasn't even started. Maybe I'm just being stupid, though.
Any ideas on what the issue could be would be greatly appreciated, though I've been looking for an excuse to buy a new phone anyways, so its not the end of the world if it doesn't work out.
*Edit* Seems like it stays on while charging but when unplugged powers off randomly again.
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Click to collapse
Maybe the battery is not well connected to the board? Just a guess
Stayn said:
Maybe the battery is not well connected to the board? Just a guess
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Click to collapse
Also a very valid possibility. However, I'm not sure if this explains how sometimes I can turn the phone right back on again immediately and other times when I plug it in it just flashes the low battery light at the top of the phone and/or does nothing when power button is pressed until two hours later when it randomly turns on from holding the power button for a full minute.
I think I just need to take it into a shop. ?