Hi guys I bought this new headphone RC-E160 made by HTC some 2 months ago and now the right speaker has stopped working just like the headphones bundled with HTC. Has anybody encountered similar problems with their headphones, is it possible to fix it
Probably a faulty wire. It can be fixed, but because you are asking this question, I can assume you do have the knowledge and the required materials.
Tried to reply lol sent pm
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MidhunCN said:
Hi guys I bought this new headphone RC-E160 made by HTC some 2 months ago and now the right speaker has stopped working just like the headphones bundled with HTC. Has anybody encountered similar problems with their headphones, is it possible to fix it
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Well, I have the same problem with my old headphones. One speaker doesn't work. I found out that there is something wrong with phone's jack connector. When I press the headphones into the phone (I have to use a lot of strenght..), it works, but when I stop pressing the headphones into the phone, it moves a little bit, and the contact between phone and headphones is lost.
My waranty is void because of root, so I decided to buy a bluetooth headphones, does anyone have any experience with it?
That was my exact problem also! Try shaving a Q - Tip and lightly dip it in rubbing alcohol and give it a swab, it worked for me being an old phone I just figured dust build up, also I switched to a pair of Marley headphones that claim wont break and the jack is quite strong, still got my WFS even though I recently upgraded to gnex. Hopefully that helps, if not I'd say replace it, use amazon for ANY cell phone replacement parts you need and YouTube for several tutorial videos!
Sent from my Galaxy Nexus using Tapatalk 2
Related
Anyone notice that the Headphone input is super awkward? Most of my headphones won't even fit into it properly.
Posted from my Droid Incredible 2
I've noticed mine dont stay in real well.
Sent from my ADR6350 using XDA Premium App
My headphones don't like to stay in especially with the silicon case on. It drives me nuts when I have my car stereo hooked into jack and it gets bumped a little and all I hear is a pop and loud static. Had a similar problem with my Incredible 1.
kiriuskris said:
My headphones don't like to stay in especially with the silicon case on. It drives me nuts when I have my car stereo hooked into jack and it gets bumped a little and all I hear is a pop and loud static. Had a similar problem with my Incredible 1.
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Noticed that also. It's a flat jack on a rounded edge... Seems odd to me.
Sent from my ADR6350 using XDA App
I'm hoping that one of those 3.5mm input extenders might do the trick.
xgunther said:
I'm hoping that one of those 3.5mm input extenders might do the trick.
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That's a good idea. It didn't seem to be an issue without a case but with its definitely annoying.
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sunder74 said:
That's a good idea. It didn't seem to be an issue without a case but with its definitely annoying.
Sent from my ADR6350 using Tapatalk
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I stil have the issue even when taking off the case.
I guess im one of the very few with no issues at all.
I actually bought a set of those "beats by dre" headphone sets and it fits perfectly. Also works just fine with my subwoofer at work
Sent from my ADR6350 using XDA Premium App
Bought this and it's been working great. http://www.monoprice.com/products/p...=10218&cs_id=1021802&p_id=5577&seq=1&format=2
Fit's snuggly in the jack, even with my Otterbox case on.
I also have iBeats by Dr Dre and it fits quite well into my DInc 2.
My brother and I have similar problems with the audio jack. My headphones will fit in but if the cable wiggles I loose connection. The audio stops and I have to unplug and replug the them back in. It makes it so I can't have the phone in my pocket when listening to headphones. I have called Verizon and they said they were not aware of any known issues like this. They sent me a new phone to see if that resolved the problem. I am hoping we got some out of a bad batch...
This issue combined with the lack of root makes me want to sell the phone and get a X2.
No issues with mine either, I have been using it in the gym for the past two weeks and plug into the tape deck adapter in the work truck with no problems
So I called Verizon the other day to explain my problem with the headphones disconnecting after the cord wiggles a little. Their answer was to send me a replacement phone. I agreed and the next day the replacement arrived at my doorstep. Tested the headphone jack on the replacement device and got the same results. After calling Verizon back I waited on hold for an hour while they attempted to duplicate the problem on their end. Their solution was to use headphones without a "L" shapped bend in the connector. They offered to buy me a new pair of headphones so I agreed. I placed my order Amazon today and the Verizon tier 2 level tech will be calling me back Monday to take the charge off my bill. Figured this information may be handy to someone. Good luck!
I understand this is not a fix for a design flaw in the phone but its still a free pair of headphones.
I had the same problem with the lead in my car. I realized the jack was longer than the one on my headphones so I filed the tip off of it w/ a metal file. It seems to work better now.
SoCalSpecialist said:
I guess im one of the very few with no issues at all.
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no issues here either. ue10's
I tested with a set of Blackberry "L" shaped headphones+mic and they were fine. I wiggled them and spun them and they never lost connection.
dstanley3 said:
So I called Verizon the other day to explain my problem with the headphones disconnecting after the cord wiggles a little. Their answer was to send me a replacement phone. I agreed and the next day the replacement arrived at my doorstep. Tested the headphone jack on the replacement device and got the same results. After calling Verizon back I waited on hold for an hour while they attempted to duplicate the problem on their end. Their solution was to use headphones without a "L" shapped bend in the connector. They offered to buy me a new pair of headphones so I agreed. I placed my order Amazon today and the Verizon tier 2 level tech will be calling me back Monday to take the charge off my bill. Figured this information may be handy to someone. Good luck!
I understand this is not a fix for a design flaw in the phone but its still a free pair of headphones.
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Which one did you get? Can you get high end earphones like ER4-p?
xgunther said:
Anyone notice that the Headphone input is super awkward? Most of my headphones won't even fit into it properly.
Posted from my Droid Incredible 2
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Strange...I used mine on a plane last week with my headphones and had no issue at all. I would be interested to know if this degrades over time somehow because I intend to use the headphones often!
Hey folks,
Having terrible problems with the headphone jack on my Desire. Basically, any movement of the headphone plug causes the right ear to cut out and lots of really annoying crackling. Seems like a loose connection I guess.
Has any experienced a similar problem and found a solution? Or do I have to send back to HTC for repair?
Any idea if compressed air would help or does it sound more like faulty contacts rather than dust in there?
Thanks
Did you tried different headphones?
k3lcior said:
Did you tried different headphones?
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you mean headphones from sony, samsung or nokia? I have tried all these on my desire... There is low volume and phone reboots after 15 seconds..
Only Original HTC Handsfree work... No other..
I tried other headphones too but they don't work, my handset rebooted almost immediately.
As for your problem, if they're inserted fully and you get crackling, you will probably need to send it for repair.
Sent from my CM7.1 Desire using XDA Premium App
Yeah tried different headphones to no avail.
Has anyone carried out a repair on their headphone jacks or know what contacts etc. to look out for?
same problem here, is there any guide on how to replace the headphone jack.
i don`t want to sent in the phone for repair.
It seems like my headphone jack isn't sensing that my headphones are plugged in. I've tried 3 different headphones, 3 different roms all with a full wipe and tried jiggling the jack a bit. No avail... Hmm I hope it's not a hardware problem. =/
Edit: doing some research the headphone jack looks like it's part of the main board... I sure as hell hope this isn't a hardware issue or I'm screwed.
Looks like I was right about how the sensor on the headphone jack went but lucky me there is an app on Play Store that activates and deactivaes the headphones. Wired Headphone/Headset Fix is a widget that will reject or activate headphones if the sensor works or not.
I'm not sure what you are trying to achieve here?
Best thing is to talk first to HTC don't you think?
All parts of the phone are part of the mainboard.
Tw1tchy said:
It seems like my headphone jack isn't sensing that my headphones are plugged in. I've tried 3 different headphones, 3 different roms all with a full wipe and tried jiggling the jack a bit. No avail... Hmm I hope it's not a hardware problem. =/
Edit: doing some research the headphone jack looks like it's part of the main board... I sure as hell hope this isn't a hardware issue or I'm screwed.
Sent by my only One X
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Laurentius26 said:
I'm not sure what you are trying to achieve here?
Best thing is to talk first to HTC don't you think?
All parts of the phone are part of the mainboard.
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Click to collapse
I'm trying to achieve input. I searched and couldn't find anything similar to my problem. Also the screen, cameras, sensors, battery, speakers ect. Are not part of the main board. The headphone jack is connected to the main board unlike my iPod Touch 1G which it'd headphone isn't part of the mainboard.
Sent by my only One X
Tw1tchy said:
I'm trying to achieve input. I searched and couldn't find anything similar to my problem. Also the screen, cameras, sensors, battery, speakers ect. Are not part of the main board. The headphone jack is connected to the main board unlike my iPod Touch 1G which it'd headphone isn't part of the mainboard.
Sent by my only One X
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This definitely sounds like a hardware issue to me. Haven't seen anything like this floating around xda... You should be covered by warranty even if you have unlocked as this couldn't be a software issue (which country are you in?). I'd take it back to the company you bought it from NOT HTC. It's up to them to sort the problem out as they sold you faulty goods. Good luck!
sent from my internet
privatetrousers said:
This definitely sounds like a hardware issue to me. Haven't seen anything like this floating around xda... You should be covered by warranty even if you have unlocked as this couldn't be a software issue (which country are you in?). I'd take it back to the company you bought it from NOT HTC. It's up to them to sort the problem out as they sold you faulty goods. Good luck!
sent from my internet
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I'm in Canada and it was imported from Singapore from family. Sadly that family member lives in London and I have no clue where she bought it from. Well having no headphones isn't too bad for me because all my music is on my iPod and Tablet. The external speaker still works. My only guess would be flashing the jelly bean rom could have broken the headphones but that's very doubtful.
Sent by my only One X
You could try and ask HTC where you stand but I'd imagine you would need to pay for it.
Tw1tchy said:
I'm in Canada and it was imported from Singapore from family. Sadly that family member lives in London and I have no clue where she bought it from.
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This is what HTC told me via e-mail about repairing an international phone in the U.S. Canada is handled through HTC’s U.S. support channels.
"Dear Barry,
I understand you have some questions about the Bootloader unlock tool and the warranty for your device. I know how important it is for you to receive correct information and I will be happy to answer any questions you may have.
Unlocking the bootloader means that you now have the ability to customize software on your device. Barry, please note that changing your bootloader can cause significant issues with your device and once you have unlocked your device, you have agreed to the disclaimer that states a change in warranty status such that in the event you render your device unusable, you are responsible for the recovery of your device, whether by repair or by other means. The final decision about what is covered under the warranty (and the cost) is up to the repair technicians if you have your device repaired.
As for the warranty, your device does have Global Warranty so if you ever need your device repaired, we can do so here in the United States. Again, the final decision about what is covered under the warranty (and the cost) is up to the repair technicians if you have your device repaired.
To set up a repair ticket, you will need to speak to the HTC America Warranty & Repair Center. Their contact information is 1-888-617-1113 from 8 A.M. – 8 P.M. ET, 7 days a week. Barry, they will be able to answer any questions you have about the warranty and repair process.
I hope this was helpful and that I have answered all of your questions. If you ever have any questions, Barry, please do not hesitate to send us another email. We will be more than happy to answer any questions you have about your device. Thank you for taking the time to contact us and I hope you have a great week! "
Since every One X built is still under warranty they may not ask for proof of purchase. As for the jack failing, there are probably hundreds of points of failure in a mobile device. You seem to have drawn the short straw.
Thanks for the reply Barry! I will give HTC a call and hope they are generous. Sadly I do have a budget so if the cost is too much i guess I'm all out of luck. The headphone jack isnt much of a problem with me but fixing it would be a plus.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Even if you can't get it fixed for free/within your budget, not all hope of using external headphones are lost. Get a stereo Bluetooth A2DP headset or one of those BT stereo clips that allows plugging in your own headphones. They are more convenient than wired headsets anyway.
I've actually had mine fail the past couple of weeks too. I thought it was a ROM issue but it wasn't. Gonna try calling HTC too.
I too have had a similar issue and was going to post this. I recently dropped my HOX down the toilet. Managed to fish it out straight away and dry it off etc and it appeared that everything was working fine but then I came to use my headphones a day or two after and discovered the phone doesn't acknowledge any headphones being put in.
If you could keep us posted about how you get on that'd be great!
Sent from my HTC One X using xda app-developers app
Ah yeah yes indeed they are not part of the mainboard, a miss interpretation from my side,
I meant in connection with the mainboard.
Btw >> HERE's someone who has similar problem. :laugh:
Tw1tchy said:
I'm trying to achieve input. I searched and couldn't find anything similar to my problem. Also the screen, cameras, sensors, battery, speakers ect. Are not part of the main board. The headphone jack is connected to the main board unlike my iPod Touch 1G which it'd headphone isn't part of the mainboard.
Sent by my only One X
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thank god problem solved! see the first post if anyone else has any problems.
Thanks very much for the tip, this fixed my issue too!
Sent from my HTC One X using xda app-developers app
It worked but beats profile doesn't work with this. Are you guys facing the same problem?
xavier2k3 said:
Thanks very much for the tip, this fixed my issue too!
Sent from my HTC One X using xda app-developers app
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Did this problem show up after flashing JB?
Sent from my HTC One X using xda app-developers app
Tw1tchy said:
Did this problem show up after flashing JB?
Sent from my HTC One X using xda app-developers app
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i am having this after jb install ....one left earpiece not working i have to wiggle jack n it seems to pick up but then fades again ...
Tw1tchy said:
It seems like my headphone jack isn't sensing that my headphones are plugged in. I've tried 3 different headphones, 3 different roms all with a full wipe and tried jiggling the jack a bit. No avail... Hmm I hope it's not a hardware problem. =/
Edit: doing some research the headphone jack looks like it's part of the main board... I sure as hell hope this isn't a hardware issue or I'm screwed.
Looks like I was right about how the sensor on the headphone jack went but lucky me there is an app on Play Store that activates and deactivaes the headphones. Wired Headphone/Headset Fix is a widget that will reject or activate headphones if the sensor works or not.
Click to expand...
Click to collapse
That happend to me a couple of days after my One X fell into water. I blow some air into the audio jack, sucked some air back with my mouth and then took some tissues and clean the inner parts of the audio jack. And after that 10-minutes care my audio-jack started working properly again for 2 months without a single issue so far. You can try what I did.
I love you OP! (no homo). I dropped my One V in some obscure place and, after drying it, buying a replacement battery, and changing the power button-volume circuit, I detected that the headphone jack didn't work! I was going to unsolder and solder a replacement, but it was just the sensor that went bust. That app saved me! Thank you!!
sorry for bringing this topic back up but I had this problem on my htc one and this app worked! seeems the sensor went out on my phone for the hadphone jack
My headphone jack has started to act strange a few days ago. I can only hear out of one side and the otherside sounds kind of low. I thought it was my headphones so I bought a new pair but even the brand new pair does the same thing in my phone. I noticed if I push back on the base of the plug that goes into the jack and apply some pressure, it restores full sound to both ears. Has anyone had this issue? I figure it's hardware related and I need to take it into a Sprint store to be repaired/replaced. Any ideas?
soccerfreak17 said:
My headphone jack has started to act strange a few days ago. I can only hear out of one side and the otherside sounds kind of low. I thought it was my headphones so I bought a new pair but even the brand new pair does the same thing in my phone. I noticed if I push back on the base of the plug that goes into the jack and apply some pressure, it restores full sound to both ears. Has anyone had this issue? I figure it's hardware related and I need to take it into a Sprint store to be repaired/replaced. Any ideas?
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Yep, its hardware related. Its the physical connector.
Sent from my SPH-D710 using Tapatalk 2
If you have a cover on the phone, remove it and try again. I've seen covers interfere with the plug too.
Sent from my SPH-D710 using xda premium
Well I have been using skullcandy earphones for the past 2-3 months.. a couple of days back I noticed that when I pit in the headset, I noticed that it was not being recognised by device... At first I thought it was a problem with my earphones so tested them with a bunch of other devices including my old galaxy ace, laptop and a blackberry (my fends)
Then I thought maybe it was a jack problem and tried using the default earphones that I got along with the device... And they seemed to be recognised perfectly...
Upon multiple tries it did recognise my skullcandy but I had to like restart my phone each time or try smtn like locking and unlocking my phone...
Again I though maybe my headset has smtn broken and dipped the pointy end in a lil bit of saltwater... I know the idea sounds stupid but since salt water is a conductor of electricity, I thought I wild find out if it was because the suppuration wasn't being passed on to the headphones... So when I did this and connected the headphones, they worked absolutely perfectly and were recognised by the device...
Also I installed toggleheadphones that I am using as a temporary solution but I cannot use beats audio mode while using the toggle
Also I am running jb and it is an relocked device which I rooted aat a point but then decided to remove root access... It has never been custom rimmed and I reflashed stock rom after removing clockworkmod..
So my question is shuld I try to reach out to HTC and ask for repair or is it a headphone issue or if it is an os problem and mainly if there is a permanent fix....
Any help is appreciated =)
Bump!! Anybody?
try to take it back to the shop. or better yet, service center
there must be a problem with the jack, cos' my HOX combined with my AKG delivers amazing music..
or maybe you haven't update the software yet?
Briztama said:
try to take it back to the shop. or better yet, service center
there must be a problem with the jack, cos' my HOX combined with my AKG delivers amazing music..
or maybe you haven't update the software yet?
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I did upgrade the software... Anyother pair works just fine =|… So yeah... Will take it to a service center this week sometime...
I had the same issue with my Beats Tours. No problem with my 20$ headphones though. Use a flashlight to look inside your jack. Things you wanna look for us cracks dust and dirt. Also there is a spring loaded connector near the top-ish on the same side as the mic hole by the jack hole. Make sure that connector isn't over compressed and try to use tweasers to pull it back out. If you need to clean inside use methanol hydrate or isopropyl alcohol on a cotton tip.
Sent from my HTC One X using xda app-developers app