[Q] Faulty headphone jack - Desire Q&A, Help & Troubleshooting

Hey folks,
Having terrible problems with the headphone jack on my Desire. Basically, any movement of the headphone plug causes the right ear to cut out and lots of really annoying crackling. Seems like a loose connection I guess.
Has any experienced a similar problem and found a solution? Or do I have to send back to HTC for repair?
Any idea if compressed air would help or does it sound more like faulty contacts rather than dust in there?
Thanks

Did you tried different headphones?

k3lcior said:
Did you tried different headphones?
Click to expand...
Click to collapse
you mean headphones from sony, samsung or nokia? I have tried all these on my desire... There is low volume and phone reboots after 15 seconds..
Only Original HTC Handsfree work... No other..

I tried other headphones too but they don't work, my handset rebooted almost immediately.
As for your problem, if they're inserted fully and you get crackling, you will probably need to send it for repair.
Sent from my CM7.1 Desire using XDA Premium App

Yeah tried different headphones to no avail.
Has anyone carried out a repair on their headphone jacks or know what contacts etc. to look out for?

same problem here, is there any guide on how to replace the headphone jack.
i don`t want to sent in the phone for repair.

Related

[Q] 3.5 Headphone Jack Issues

Hi guys!
I searched around for this problem, but couldn't find a good answer. I am using my Desire HD with the Klipsch Image S4 IEMs (great headphones!) and recently I have this very annoying issue.
Most times when I plug the headphones in they get recognized as a headset (with microphone and buttons) and the slightest movement causes the music player to start playing or change or song, or what's even worse, the phone to redial the last call.
At first I thought the headphone jack had gone busted so I tried with my full sized Beyerdynamic DT770 PRO cans, but I get the same issue. When I use the stock headset that came with the HD however, there's no problem.
I think what's happening is that the 3 part plug (as opposed to the 4 part of the stock headset) doesn't always make good contact, or it touches the connector for the 4th part briefly at insertion, and it creates this problem.
Does anyone else have this issue? Is it possible that the plug on the phone is busted? I don't feel like sending the phone in over such small thing, but it is pretty annoying...
Thanks!
I have the same IEMs as you do, and I have not noticed that problem. I had similar issues with my Xperia, cleaning the 3.5 mm female connector helped for a while, but I eventually had to send my phone back to be repaired.
Sent from my Desire HD using Tapatalk
jkoljo said:
I have the same IEMs as you do, and I have not noticed that problem. I had similar issues with my Xperia, cleaning the 3.5 mm female connector helped for a while, but I eventually had to send my phone back to be repaired.
Sent from my Desire HD using Tapatalk
Click to expand...
Click to collapse
That's what I was afraid of Thanks anyway!
el_commandante said:
Hi guys!
I searched around for this problem, but couldn't find a good answer. I am using my Desire HD with the Klipsch Image S4 IEMs (great headphones!) and recently I have this very annoying issue.
Most times when I plug the headphones in they get recognized as a headset (with microphone and buttons) and the slightest movement causes the music player to start playing or change or song, or what's even worse, the phone to redial the last call.
At first I thought the headphone jack had gone busted so I tried with my full sized Beyerdynamic DT770 PRO cans, but I get the same issue. When I use the stock headset that came with the HD however, there's no problem.
I think what's happening is that the 3 part plug (as opposed to the 4 part of the stock headset) doesn't always make good contact, or it touches the connector for the 4th part briefly at insertion, and it creates this problem.
Does anyone else have this issue? Is it possible that the plug on the phone is busted? I don't feel like sending the phone in over such small thing, but it is pretty annoying...
Thanks!
Click to expand...
Click to collapse
Seen the same thing when using my external speakers, something goes funny with the resistance or capacitance.
Difficult to test unless you sacrifice the cable
Try cover the 3rd and 4th section with nail polish or some other non-conductive stuff.
Ideas? Maybe lookup the schematics of the jack and confirm contact areas, then fix up as needed.
leppie said:
Difficult to test unless you sacrifice the cable
Click to expand...
Click to collapse
I can easily get a 3 and 4 section jacks and cables on the cheap for testing purposes. Do you have an idea of how to go about testing it in some systematic fashion? I wouldn't mind cutting the cable of the headphones and soldering my own jack at the end of it if I am sure that it will work reliably.
el_commandante said:
I can easily get a 3 and 4 section jacks and cables on the cheap for testing purposes. Do you have an idea of how to go about testing it in some systematic fashion? I wouldn't mind cutting the cable of the headphones and soldering my own jack at the end of it if I am sure that it will work reliably.
Click to expand...
Click to collapse
Try measure the lengths accurately from the headset included with the DHD.
There might just be some overlapping. If that is not the case, it might be a bit problematic.
leppie said:
Try measure the lengths accurately from the headset included with the DHD.
There might just be some overlapping. If that is not the case, it might be a bit problematic.
Click to expand...
Click to collapse
There's no overlapping, but the tip of the S4s is a tiny bit shorter and a bit thinner at the base of the last, topmost, part. Weirdly enough I just cleaned the tip a bit and that seems to have solved the problem for the time being...
Maybe the dirt was leading to some resistance? Do you know how the buttons work?

[Q] DHD phone calls alone and launches voicesearch when headphones are plugged in.

Hey, i have a problem with the jack plug. of My DHD when using Headphones.
I went to the beach last week and i think some sand went in the jack plug. (even though i was carefull)
I can't plug headphones whithout seeing the phone make calls and launch voice search,every 5 seconds. Really Annoying as i can't listen to music anymore.
I tried cleaning the plug but nothing had changed.
My theory is that the phone thinks i'm pressing the call button of a handsfree set.
I'm thinking of buying a blutooth audio receiver.
Or, if there was a way to disable handsfree controls, i think this would do it, but it doesn't seem possible yet.
Has anyone Got a clue ?
Thx
Does this happen with every set of headphones, or just the HTC set provided?
Hey, i've tried with several sets of headphones and it does the same thing with each of them.
I'm thinkink about sending back it to htc.
Yet, as it's rooted, i'm not so sure they'll repair it for free :/
Do you think i should i revert it to stock before sending it?
Thnx
I've heard about this problem before in a different forum.
The ppl there found out that it has to do with the lenght of the plug. (some are slightly longer than others and they cause the problem)
According to the guys on the other forum, it shouldnt happen with the stock headphones though.
Sent from my HTC Legend using XDA App
I use three different set of head phones. It doesn't happen with skullcandy or ipod in ear ones with me. (Does with sennhieser hd280)
I am pretty sure it's a jack related issue.

[Q] headphone jack issue

My headphone jack has started to act strange a few days ago. I can only hear out of one side and the otherside sounds kind of low. I thought it was my headphones so I bought a new pair but even the brand new pair does the same thing in my phone. I noticed if I push back on the base of the plug that goes into the jack and apply some pressure, it restores full sound to both ears. Has anyone had this issue? I figure it's hardware related and I need to take it into a Sprint store to be repaired/replaced. Any ideas?
soccerfreak17 said:
My headphone jack has started to act strange a few days ago. I can only hear out of one side and the otherside sounds kind of low. I thought it was my headphones so I bought a new pair but even the brand new pair does the same thing in my phone. I noticed if I push back on the base of the plug that goes into the jack and apply some pressure, it restores full sound to both ears. Has anyone had this issue? I figure it's hardware related and I need to take it into a Sprint store to be repaired/replaced. Any ideas?
Click to expand...
Click to collapse
Yep, its hardware related. Its the physical connector.
Sent from my SPH-D710 using Tapatalk 2
If you have a cover on the phone, remove it and try again. I've seen covers interfere with the plug too.
Sent from my SPH-D710 using xda premium

Faulty headphones

Hi guys I bought this new headphone RC-E160 made by HTC some 2 months ago and now the right speaker has stopped working just like the headphones bundled with HTC. Has anybody encountered similar problems with their headphones, is it possible to fix it
Probably a faulty wire. It can be fixed, but because you are asking this question, I can assume you do have the knowledge and the required materials.
Tried to reply lol sent pm
Sent from my Wildfire S A510e using xda app-developers app
MidhunCN said:
Hi guys I bought this new headphone RC-E160 made by HTC some 2 months ago and now the right speaker has stopped working just like the headphones bundled with HTC. Has anybody encountered similar problems with their headphones, is it possible to fix it
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Click to collapse
Well, I have the same problem with my old headphones. One speaker doesn't work. I found out that there is something wrong with phone's jack connector. When I press the headphones into the phone (I have to use a lot of strenght..), it works, but when I stop pressing the headphones into the phone, it moves a little bit, and the contact between phone and headphones is lost.
My waranty is void because of root, so I decided to buy a bluetooth headphones, does anyone have any experience with it?
That was my exact problem also! Try shaving a Q - Tip and lightly dip it in rubbing alcohol and give it a swab, it worked for me being an old phone I just figured dust build up, also I switched to a pair of Marley headphones that claim wont break and the jack is quite strong, still got my WFS even though I recently upgraded to gnex. Hopefully that helps, if not I'd say replace it, use amazon for ANY cell phone replacement parts you need and YouTube for several tutorial videos!
Sent from my Galaxy Nexus using Tapatalk 2

Problem when inserting external earphones and microphone

Hi guys,
I've got this phone quite recently, and got this problem right away.
When I plug in my earphones with microphone included I'd say that 80% of the time, people can't hear my voice. They do hear a high-pitch sound, going over my voice. This happens on call, while recording audio, on what's app...
So my guess is that's a jack-connection issue. I don't have another pair of earphones or external mic to try with at that time. But I was wondering if this was a common trouble? Should I look into getting other earbuds or look into fixing the phone?
Thank you,
Probably just your headset..
Is it the one included with the phone?
maydayind said:
Probably just your headset..
Is it the one included with the phone?
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Click to collapse
I did not receive a headset with the phone no. This is one I bought previously, Symphonized NRG 3.0.
Not sure if it would help but try cleaning the earphone jack with a toothpick. Dust and lint usually get stuck inside the jack.

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