Develop Bugs

Jack problem

On my WFS jack connector jumps out about 1mm... it is big problem because it stop playing music. WHY? Does somebody have same problem?
Sent from my Wildfire S (root, cwm..)

i used to get this ALOT if i just use my standard headphones directly into the socket. even if it doesn't "pop out", the slightest movement of the headphone jack would cause it to "disconnect" and stop playing music.....VERY annoying.
I managed to "fix" it by simply buying, a cheap as chips headset adapter on amazon. I have no idea why this works, as the plug on the end looks identicle to the one on my headphones, but for some reason, if i use my headphones i get disconnects.....if i use the wired headset adapter then plug my headphones into that it works. no more disconnects.
like i said, no idea WHY this is the case, but it worked for me. i juse bought the cheapest one i could find, i think it was around £2 on amazon.

lapeno022 said:
On my WFS jack connector jumps out about 1mm... it is big problem because it stop playing music. WHY? Does somebody have same problem?
Sent from my Wildfire S (root, cwm..)
Click to expand...
Click to collapse
if your using the original headset, i would do as stated above or:
go back to the shop and ask a refund or repair.
if your using your own headphones:
try using your headphones in other devices (pc, mp3 player) and see if it does the same, if not contact the company where you bought your wfs if you still have warrenty, i would not accept this kind of hardware failure.
good luck with your headphones

GLORIS:
Well, i have Razer Electra headphones... it have support for HTC (mic on wire, 4-pin jack)
JACK ON BOTH, ELECTRA AND ORIGINAL HTC EARPHONES ARE SAME SIZE!!!
my theory: magnetic??? your jack from amazon is magnetic, check this now please
VitanyLTD:
phone is ok, original earphones from HTC connect perfect but others not.
YEP! HTC earphone JACK CONNECTOR IS MAGNETIC, SO WE NEED MAGNETIC 4-pin JACK CONNECTORS!!!!
best will be reduction JACK MALE 4pin to JACK FEMALE 4pin
AFTER THIS I HATE HTC FOR HARDWARE SUPPORT!

Looks my orginal htc headset is not orginal or something cus same thing happening to me.

that's a negative on the magnetism front :s

as I sayd... and headset adapter is magnetic?

no, neither the headset nor the headphones are magnetic. I can genuinely see absolutely no difference between the two plugs, but one works, one doesn't :s

then i don't know.

I to have problems with 3.5mm in car its loose any slight movement will turn off music. i will find an adapter to.

I need JACK 3.5mm 4pin reduction for my headphones.. On cable I have mic...
can somebody find it JACK 3.5mm 4pin male to JACK 3.5mm 4pin female? I can't find anything...

http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=110760294384
just ordered this. according to the listing there are 3 in the pack, and that's only around £2.70. So if it works out well, and anyone in the uk wants one I should have 2 spare when they arrive, just let me know if you want one and you can have it. I'll try it out first when they get here though. From the description, it sounds like it takes the 3.5mm 4 pin (with headset) and converts it to 3.5mm 3 pin (normal headphones). So it should be perfect if you don't want use of a mic/headset.
My headset cable adapter works well to be fair, but the extra cable does make thigns a bit unmanageable, so hopefully this adapter will work out a bit better

I had the same problem. After trying different headphones, I decided to take a small slotted screw driver.
Just stick it into the slot and turn it a few times without too heavy pressure and now everything works nice!

wfbml said:
I had the same problem. After trying different headphones, I decided to take a small slotted screw driver.
Just stick it into the slot and turn it a few times without too heavy pressure and now everything works nice!
Click to expand...
Click to collapse
LOL, you should be a doctor... a surgeon man ... just stick your knife in a man without too much pressure, and it works out perfectly ... lol ... or maybe a butcher better

Haha...yeah, that's how I deal with my problems xD
No seriously, I was really worried before I did it but it worked out fine!

those plugs for headphones 'felt' cheap the first time i plugged my headphones... they rly have little something that stops you from plugging propperly so you just roll it few times, i did it with my hp-s...just roll and push a bit... and i smiled just how u did it with screwdriver xD
but the main thing is, that it works... you guys decide: screwdriver or headphones jack xD
Sent from my HTC Wildfire using xda premium

I personally would go for a screwdriver and a hammer...
EDIT: I had that problem with a pair of Creative EP630 in-ear headphones (cheap eBay copy).
Since I bought my Sony MDREX-50LP (guaranteed original) never had that issue.
The sound with Poweramp is absolutely FANTASTIC.

Was so Angry when I first found this problam, I listen to a lot of music. I twisted the Headphone jack a couple of times and Voila!
Thank you Wfbml + b02!
Now I can enjoy my SteelSeries Siberia V2's as well as my Hi-Fi on my WFS!
Yes, I do have the Beats "Mod" Installed.

YES!!!
Sorry for digging up an old topic but I just had to say thank you so much for the screw driver fix : it worked like a charm and I can finally make use of my music again!

M_Nation said:
Sorry for digging up an old topic but I just had to say thank you so much for the screw driver fix : it worked like a charm and I can finally make use of my music again!
Click to expand...
Click to collapse
Dude thanks for digging it up, I've been having the same problem and now its fixed. This should be in the FAQ

[Q] Faulty Headphone jack??

I had a blue GS3 before and the headphones fit snug and now I have a new white one and if I turn the headphone jack slightly it cuts out completely on one ear and is very loose crackly also.....should I take it in the store for a replacement or what?

I'm having the same problem. Pissing me off. I'm noticing that it's with mostly with aux cables with 2 levels instead of 3 (don't notice with the OEM Samsung cables)
*although I have the white one*
tried different roms too, same problem.. didn't have this issue with me gs2

Im gonna take mine to the tmobile store and see what they say. Ill respawn later
Sent from my SGH-T999 using xda app-developers app

had that problem with a 3.5mm audio jack that was attached to the car. keep the audio jack plugged into your phone, reboot with it still plugged in, and it should start to work. that is, unless the wire is bad, or the base is too big- causing it to not go in fully.

is your headphone jack a right angle? i had the same issue with my one x that i returned but getting a headphone jack to jack adapter so instead of having a right angle and going to a straight one fixed it. waiting on a new adapter so i can try the same fix on my s3 that has the same issue with my right angle headphone jack...

having the same issue with multiple aux cables. rebooting while plugged didn't help
Sent from my SGH-T999 using xda app-developers app

Solution
Yep, That's the same here. Turns out that the jack is 'kinda cheapo' plastic that is, and if like me you use larger headphones (non-earbuds) that the side to side pull of the larger plug will eventually force a contact pin to no longer make that contact. You can pull and twist the cord and sound comes in and out on one side. in my case the right side.
Solution: I bought a replacement Speaker/Headphone assembly. Took me less then 5 minutes to disassemble the device and pop in the new OEM part. Problem solved. I got the part here ---> http://www.2buya.com/spare-parts/components/genuine-samsung-galaxy-s3-i9300-speaker-intenna-ear-jack-gh59-12159a.html
I chose this rather then wait for Mobilicity to take weeks to get it fixed for me.
Note: Ignore the i9300 part label. The stock part I removed from my t-999v also said i9300 on it. There the same.

Did you test the headphones on anything else? Try another set of headphones?

Of course
psykhotic said:
Did you test the headphones on anything else? Try another set of headphones?
Click to expand...
Click to collapse
Naturally. I tested on two identical Sony studio monitors, and a few earbuds. The problem was 100% hardware.

Have you guys tried cleaning out the headphone jack? Last time I had issues I had a little bit of lint stuck at the bottom and couldn't insert the headphone jack all the way in. Give it a shot and shine a light in, hopefully the issue you guys are having will just be a little lint!

Hope So
arctic84 said:
Have you guys tried cleaning out the headphone jack? Last time I had issues I had a little bit of lint stuck at the bottom and couldn't insert the headphone jack all the way in. Give it a shot and shine a light in, hopefully the issue you guys are having will just be a little lint!
Click to expand...
Click to collapse
That's a possibility, albeit a slim one. I used a jewelers loop in my case. Inside are multiple contact pins. Not all are used for sound. One of my pins was 'pushed' inward. That's why jiggling the plug causes a temporary solution. After I removed the original part I dissected it. The pins are set into the molded plastic as a single piece. The pins themselves are a single ribbon bent to flex a bit.
I figure in my case to much flexing of a the heavier plug with the weight of the coiled cord (Sony MDR-7505 Headphones) caused it to mash inward as I walked around. I'll never know for sure.
I hope it is just lint in the OP's case. If not at least parts are available. Non OEM parts are even less then what I paid. That or just wait for the repair done by Samsung.

_Kippo_ said:
That's a possibility, albeit a slim one. I used a jewelers loop in my case. Inside are multiple contact pins. Not all are used for sound. One of my pins was 'pushed' inward. That's why jiggling the plug causes a temporary solution. After I removed the original part I dissected it. The pins are set into the molded plastic as a single piece. The pins themselves are a single ribbon bent to flex a bit.
I figure in my case to much flexing of a the heavier plug with the weight of the coiled cord (Sony MDR-7505 Headphones) caused it to mash inward as I walked around. I'll never know for sure.
I hope it is just lint in the OP's case. If not at least parts are available. Non OEM parts are even less then what I paid. That or just wait for the repair done by Samsung.
Click to expand...
Click to collapse
Hmm, I think i'm starting to have the same issue as you. When I had my LG i had the issue with the plug and lint.. it seems this time with the S3 it's just not as well made. Where would you be purchasing the part from? I would consider fixing it on my own..

arctic84 said:
Have you guys tried cleaning out the headphone jack? Last time I had issues I had a little bit of lint stuck at the bottom and couldn't insert the headphone jack all the way in. Give it a shot and shine a light in, hopefully the issue you guys are having will just be a little lint!
Click to expand...
Click to collapse
Unfortunately, I have the same problem, I will try to follow your method of

Thank you!
Using the Galaxy Nexus and I had just purchased the Klipsch s4a earbuds (amazing purchase for anybody who's an audio lover without incredibly deep pockets) and the audio kept cutting unless I had the jack placed in a specific manner --which is impossible to keep in a jacket, so I came across this thread and wondered how the hell lint can get into such a small hole. I checked by digging a toothpick till the end and scraping out a massive chunk.
Earbuds work amazingly now.
Thank you XDA,
-Aero

Aerolith514 said:
Thank you!
Using the Galaxy Nexus and I had just purchased the Klipsch s4a earbuds (amazing purchase for anybody who's an audio lover without incredibly deep pockets) and the audio kept cutting unless I had the jack placed in a specific manner --which is impossible to keep in a jacket, so I came across this thread and wondered how the hell lint can get into such a small hole. I checked by digging a toothpick till the end and scraping out a massive chunk.
Earbuds work amazingly now.
Thank you XDA,
-Aero
Click to expand...
Click to collapse
I'm having the same problem, but for me it's worse when the headphones go too far down. In other words I intentionally put some tiny bits of paper into the hole and now it doesn't cut out as easily. But still if I move the plug too far to one side it'll cut off, which is really annoying when it's in my pocket and I occasionally bump the chord plug with my hand. I generally use iphone earbuds. I've read that the samsung jacks are a slightly different size than standard. This might contribute to the problem.

baillou2 said:
I'm having the same problem, but for me it's worse when the headphones go too far down. In other words I intentionally put some tiny bits of paper into the hole and now it doesn't cut out as easily. But still if I move the plug too far to one side it'll cut off, which is really annoying when it's in my pocket and I occasionally bump the chord plug with my hand. I generally use iphone earbuds. I've read that the samsung jacks are a slightly different size than standard. This might contribute to the problem.
Click to expand...
Click to collapse
Where did you read that Samsung jacks are a different size? I have used several different 3rd party headphones and have not had a single issue. They all fit and work perfectly.
If anything is made with a different size, I'd be much quicker to suspect Apple before Samsung. They love building proprietary hw so people will be forced to do things their way!
Have you tried a different brand of headphones? It is possible the jack itself is messed up somehow too though.
Sent from my SGH-T999L using xda premium

DocHoliday77 said:
Where did you read that Samsung jacks are a different size? I have used several different 3rd party headphones and have not had a single issue. They all fit and work perfectly.
If anything is made with a different size, I'd be much quicker to suspect Apple before Samsung. They love building proprietary hw so people will be forced to do things their way!
Have you tried a different brand of headphones? It is possible the jack itself is messed up somehow too though.
Sent from my SGH-T999L using xda premium
Click to expand...
Click to collapse
Honestly I've only tried my old and new iphone earbuds. Both have the same problem, but what I discovered by shaving the plastic away from the tip of the jack is that the further in it goes the more it cuts off, hence shoving paper into the hole to keep it from going in too far.
Another thing I did notice is that this problem started when the headphones became much looser. When I first bought the SGS3 I had to really push hard to get the headphones into the phone. I could literally drop the phone from my pocket and it wouldn't detach and would just dangle from my ears. Now it comes out really easily. Clearly something isn't gripping well enough. That seems to be the real issue I guess, but I have no idea how to get in there and fix it. I don't want to risk breaking my phone trying to take it apart.

sounds like the inside of the jack is messed up. When you were having to push hard to put them in, it most likely bent or wore out the part it snaps into over time.
Only real solution to that, that I can think of, would be to replace the jack I'm afraid.
Sent from my SGH-T999L using xda premium

[Q] Fried Headphone Driver?

So I am having a weird issue with my headphone jack. I have replaced it to no avail.
One day it just started getting all static-y and then cut out in a period of 10 seconds or so. If I wiggle the headphone jack it will come back on. However, without even touching the device, it cuts back out sometimes.
I have tried flashing different ROMS so I know its not software related.
I had not played with any audio software that boosts gain that could have damaged it that way.
As I previously stated, I ordered a replacement jack and replaced it, making sure the ZIF connector is snug and making contact.
It does it with anything plugged into my headphone jack, any pair of headphones, any stereo with a 3.5mm to RCA cable, anything.
Has anyone experienced this? I have a feeling whatever circuitry that drives the headphone jack itself is damaged.
Audio is always fine over the speaker or bluetooth.
Thanks in advance.

brycestejskal said:
So I am having a weird issue with my headphone jack. I have replaced it to no avail.
One day it just started getting all static-y and then cut out in a period of 10 seconds or so. If I wiggle the headphone jack it will come back on. However, without even touching the device, it cuts back out sometimes.
I have tried flashing different ROMS so I know its not software related.
I had not played with any audio software that boosts gain that could have damaged it that way.
As I previously stated, I ordered a replacement jack and replaced it, making sure the ZIF connector is snug and making contact.
It does it with anything plugged into my headphone jack, any pair of headphones, any stereo with a 3.5mm to RCA cable, anything.
Has anyone experienced this? I have a feeling whatever circuitry that drives the headphone jack itself is damaged.
Audio is always fine over the speaker or bluetooth.
Thanks in advance.
Click to expand...
Click to collapse
It's a common issue with these phones. I went through the same thing you did, ended up replacing the jack multiple times to no avail. Eventually just cashed in on my phone insurance and had them send me a new one. As far as I could find, no one was able to resolve the issue once it began happening, but it would gradually get worse.
Sorry to be the bearer of bad news, but I'd hate for you to chase your tail around as I did. Temporary fix is putting pressure from the front of the phone to the back in a pinch fashion about where the headphone jack is. Goodluck!

Try using a hair dryer on it for a few minutes (medium to no heat with a fast sweeping motion... not concentrating the air on it 100% of the time). There may be some moisture in the connection that might be messing with it (happened a few times with my portable devices and it helped all the time).

brycestejskal said:
So I am having a weird issue with my headphone jack. I have replaced it to no avail.
One day it just started getting all static-y and then cut out in a period of 10 seconds or so. If I wiggle the headphone jack it will come back on. However, without even touching the device, it cuts back out sometimes.
I have tried flashing different ROMS so I know its not software related.
I had not played with any audio software that boosts gain that could have damaged it that way.
As I previously stated, I ordered a replacement jack and replaced it, making sure the ZIF connector is snug and making contact.
It does it with anything plugged into my headphone jack, any pair of headphones, any stereo with a 3.5mm to RCA cable, anything.
Has anyone experienced this? I have a feeling whatever circuitry that drives the headphone jack itself is damaged.
Audio is always fine over the speaker or bluetooth.
Thanks in advance.
Click to expand...
Click to collapse
I have fixed tons of these on our phones. Common issue. That part is like 5 bucks the you need to replace. Taking the phone apart to do so, its pretty simple. on a scale of 1-10 10 being hardest i give it a 3. I can assure you wont void warranty because there's nothing to void, lol. If you need help advice or want me to do it for ya, send me a message.

nidnarb said:
I have fixed tons of these on our phones. Common issue. That part is like 5 bucks the you need to replace. Taking the phone apart to do so, its pretty simple. on a scale of 1-10 10 being hardest i give it a 3. I can assure you wont void warranty because there's nothing to void, lol. If you need help advice or want me to do it for ya, send me a message.
Click to expand...
Click to collapse
What is the part you are referring too? I have already replaced The headphone jack and it did not fix it.

If you replaced the internal jack. Then 1 you ordered a defective one or 2 your main board is fried. If you bought the part from China its probably bad. Edit: did you actually replace the headphones yet?
Sent from my SGH-I317 using Tapatalk

nidnarb said:
If you replaced the internal jack. Then 1 you ordered a defective one or 2 your main board is fried. If you bought the part from China its probably bad. Edit: did you actually replace the headphones yet?
Sent from my SGH-I317 using Tapatalk
Click to expand...
Click to collapse
I ordered it from a US seller. And yes the headphones were the first thing I replaced. The headphone circuitry must be fried. Oh well. Thanks for the help guys.

Did you clean the area with 99% alcohol?
Sent from my SGH-I317 using Tapatalk

Headphone jack issue

Hey people, I was wondering if anyone has had the faulty headphones issue. After a few days, my headphones stopped working properly, there was a lot of static and they need to be pushed and held towards the screen to function again. This is going on with 3 pairs so it's a phone fault.Maybe all the tech savvy experts here can chime in and propose something.
Thanks!

I have the exact same issue since yesterday... I already tried to clean the headphone jack with no effect so far.
I will unscrew the device and have a closer look at the headphone jack when I find time. Probably not today.

shadowseed said:
I have the exact same issue since yesterday... I already tried to clean the headphone jack with no effect so far.
I will unscrew the device and have a closer look at the headphone jack when I find time. Probably not today.
Click to expand...
Click to collapse
I was thinking of taking it to a local repair shop around here in the weekend. Whoever finds a solution first I guess. Also I have noticed this visi0nary. de/ ?p=30 (I can't post links yet). I think it looks similar

therealtry said:
I was thinking of taking it to a local repair shop around here in the weekend. Whoever finds a solution first I guess. Also I have noticed this visi0nary. de/ ?p=30 (I can't post links yet). I think it looks similar
Click to expand...
Click to collapse
Sadly it's not the same problem visi0nary describes on his blog. The Mass contact is fine.
I had the phone open for a few minutes and it seems like all contact wrap thight around the plug. I guess the problem is a broken soldered point at the back of the circuit board.
I had no time to remove the board completly and check the back.
Maybe you can ask your repair shop guy what he did to fix it? Thanks.

shadowseed said:
Sadly it's not the same problem visi0nary describes on his blog. The Mass contact is fine.
I had the phone open for a few minutes and it seems like all contact wrap thight around the plug. I guess the problem is a broken soldered point at the back of the circuit board.
I had no time to remove the board completly and check the back.
Maybe you can ask your repair shop guy what he did to fix it? Thanks.
Click to expand...
Click to collapse
Hey shadowseed,
I took it to a couple of guys in downtown Athens and none said they wanna take a look at an Elephone. And these were techie Asian guys lol. Let me know if you find anything via pm or through here. Thanks. I'll keep looking myself otherwise I'll buy bluetooth headphones.

the problem with bluetooth headphones is that Elephone set the Bluetooth A2DP Bitpool to 35 (basically means compressed data = better range and quicker transfer rate ) which results in terrible sound quality over Bluetooth audio.
I'm not an audiophile but I can't listen to music over bluetooth in my car like I used to with my previous device, it sounds horrible.
This is a software issue but it can't be fixed with a root app or something like this, it's set in the bluetooth drivers. There is a setting under "Sounds & Notifications" called "Lossless BT-Mode", but it does nothing... or not enough, I'm not sure. The Bitpool needs to be raised to 52 or higher for "lossless" mp3 playback.
I wouldn't have bought this phone if I had known this...
UPDATE: I fixed it. This soldering point broke. I didn't solder it, I put a piece of cardboard under the circuit board which presses against the shell. I did this yesterday in the afternoon and used it multiple times since then, it seems to work great.

Put some solder on every point now. That fixed the problems for me, looked like there was no solder there.

Same on my phone >.< seems that the headphone jack has been horribly designed/built then!

The design is excellent, but there are multiple points with no solder on top, just glued or something. That can obviously not work in the long term.. The fix is very easy if you have a soldering iron, you don't need precision tools.

Hello
I have the same problem. I've bought it a few days ago (it has not one month).
What can I do? This phone is warranted?
Thanks,
Diego

shadowseed said:
the problem with bluetooth headphones is that Elephone set the Bluetooth A2DP Bitpool to 35 (basically means compressed data = better range and quicker transfer rate ) which results in terrible sound quality over Bluetooth audio.
I'm not an audiophile but I can't listen to music over bluetooth in my car like I used to with my previous device, it sounds horrible.
This is a software issue but it can't be fixed with a root app or something like this, it's set in the bluetooth drivers. There is a setting under "Sounds & Notifications" called "Lossless BT-Mode", but it does nothing... or not enough, I'm not sure. The Bitpool needs to be raised to 52 or higher for "lossless" mp3 playback.
I wouldn't have bought this phone if I had known this...
UPDATE: I fixed it. This soldering point broke. I didn't solder it, I put a piece of cardboard under the circuit board which presses against the shell. I did this yesterday in the afternoon and used it multiple times since then, it seems to work great.
Click to expand...
Click to collapse
Could you please give us a detailed tutorial on how to open up the elephone?
I've tried it today (got the same problem) and failed on removing the white case from the fingerprint scanner.

You can see here: KlickKlack

I've tried soldering the points today and the connection seems more stable for now.
No more bzzing in idle when using headphones (Teufel Aureol), but the quality still sounds like some bad compressed mp3.
Pushing the plug (display frontfacing) to the back left seems to fix the problem.
I've tried putting cardboard between the 3.5mm port and the casing of the phone but no luck.
When using in-ears (some cheap philips) there is still a semi-loud bzzing in the backgroud and since the cable goes sideways there is no way of getting a stable connction.
Did I do faulty soldering or might I've broken the port with the soldering iron?
puu(.)sh/ltJDW/ea70467ca2.JPG - Image 1 (Note: I already resolded the point that seems unstable.)
puu(.)sh/ltJNx/08d0ead27a.JPG - Image 2

shadowseed said:
the problem with bluetooth headphones is that Elephone set the Bluetooth A2DP Bitpool to 35 (basically means compressed data = better range and quicker transfer rate ) which results in terrible sound quality over Bluetooth audio.
I'm not an audiophile but I can't listen to music over bluetooth in my car like I used to with my previous device, it sounds horrible.
This is a software issue but it can't be fixed with a root app or something like this, it's set in the bluetooth drivers. There is a setting under "Sounds & Notifications" called "Lossless BT-Mode", but it does nothing... or not enough, I'm not sure. The Bitpool needs to be raised to 52 or higher for "lossless" mp3 playback.
I wouldn't have bought this phone if I had known this...
UPDATE: I fixed it. This soldering point broke. I didn't solder it, I put a piece of cardboard under the circuit board which presses against the shell. I did this yesterday in the afternoon and used it multiple times since then, it seems to work great.
Click to expand...
Click to collapse
Thanks!!!

i'm in the business too, since two days, bought a bt dongle, with eragon rom no bad sound issue, but the asycronious in videos of sound and lips movement is bad, so i have to solder...i need an iron, tomorrow i will try, i hope i will fix it. what about warranty??
thanks for the solutions

I don't care much for warranty on a china phone...

I had the problem that the right in ear speaker didn't work but the left one was okay. But after some time even the left got worse and wasn't usable anymore.
Then I opened the Elephone and soldered the parts of the audio jack (like in the picture above).
It improved the audio quality but it still works only for the left speaker. How do I get both working?

schakalakka said:
I had the problem that the right in ear speaker didn't work but the left one was okay. But after some time even the left got worse and wasn't usable anymore.
Then I opened the Elephone and soldered the parts of the audio jack (like in the picture above).
It improved the audio quality but it still works only for the left speaker. How do I get both working?
Click to expand...
Click to collapse
I'm facing the same issue, soldered all the contacts and then only left is working.
Did you solve this?

Romeo76 said:
I'm facing the same issue, soldered all the contacts and then only left is working.
Did you solve this?
Click to expand...
Click to collapse
Unfortunately it is still the same.

Well looks like im sticking to bluetooth headphones, was hoping someone would confirm the soldering would fix it.

Static noise when headphones are plugged-in

Hello,
So I have my Zenfone 2 since some months now and since the start, my phone has a problem:
When I plug earphones or headphones, there's a static noise on the left earphone (or on the left side of the headphone).
I contacted Asus, they told me to update my firmware, which I did (I even updated to MM today), but it didn't fix the issue. So they told me to RMA it.
I'm just posting this to know if someone here got the same problem and if he fixed it. I saw a post on a forum which said to deactivate every single sound (notification, etc) and only activate multimedia sounds. For some reason, it worked, and I didn't ear the static noise again but some days later. I tried to do this operation again but it doesn't seem to work.
Thanks for your help,
Best regards,

Have you tried cleaning your jack input?

oguz298 said:
Have you tried cleaning your jack input?
Click to expand...
Click to collapse
I thought of that but I don't really know how to do to be honest, I don't wanna break anything. How should I do it? Should I wet the tip of a cotton swab and "polish" the jack input?
Thanks for your reply!

Spidersouris said:
I thought of that but I don't really know how to do to be honest, I don't wanna break anything. How should I do it? Should I wet the tip of a cotton swab and "polish" the jack input?
Thanks for your reply!
Click to expand...
Click to collapse
Usually i dont use liquids on my phone. Get a pin and a light source. First look inside of the jack if there is some dust or cotton thingys take out with pin

oguz298 said:
Usually i dont use liquids on my phone. Get a pin and a light source. First look inside of the jack if there is some dust or cotton thingys take out with pin
Click to expand...
Click to collapse
Hello!
I tried to see if there was some dust in it but couldn't find anything. I, however, used the pin but the problem still persists
I noticed that when I was plugging in my earphone, if I plug in "at the middle" of the jack, there will be sound on the left earphone but not on the right. If I plug it in completely (when you hear the "click" sound), then there'll be sound on the right but not on the left earphone, like I first said on the first post. Maybe this can help you.. I'd like to not send it but if I really have to, I will ._.
Thanks for your help.

Have you tried another headphones?

oguz298 said:
Have you tried another headphones?
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Click to collapse
Yeah, I've tried 3 different headphones but the problem still persists.

You can clean it with a compressed air can, the kind that is used to clean computers. I have one at home to clean my keyboard from tieme to time and have also used it to clean the headphone jack, since it doesn't use any liquid. You can get one at the local computer store or online from Amazon and similar sites

jman0 said:
You can clean it with a compressed air can, the kind that is used to clean computers. I have one at home to clean my keyboard from tieme to time and have also used it to clean the headphone jack, since it doesn't use any liquid. You can get one at the local computer store or online from Amazon and similar sites
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Hello,
Fortunately, I had a compressed air can at home. I tried to clean it with that but the problem is still here
Thanks for your help though, I really appreciate it.

So I "resolved" my problem.
Since I think my jack is broken, I bought this on Amazon. So I did a little setup so I can properly hear music/sounds:
I have a Logitech G430. When I want to listen to music on my phone, I plug my earphones on the G430 adapter, then I plug the USB cable into the USB-microUSB adapter I just bought, and I plug the microUSB cable to my phone. And it works perfectly!
Some may say It's a pretty rough setup, but for me, as long as it works, that's perfect.
Thanks for your help!

Spidersouris said:
So I "resolved" my problem.
Since I think my jack is broken, I bought this on Amazon. So I did a little setup so I can properly hear music/sounds:
I have a Logitech G430. When I want to listen to music on my phone, I plug my earphones on the G430 adapter, then I plug the USB cable into the USB-microUSB adapter I just bought, and I plug the microUSB cable to my phone. And it works perfectly!
Some may say It's a pretty rough setup, but for me, as long as it works, that's perfect.
Thanks for your help!
Click to expand...
Click to collapse
I'm sure a pair of cheap BT headphones is cheaper than that setup. Anyway, if you want to keep using your 3.5mm headphones (I would since mine are very nice and were expensive) you can also try a 3.5 to BT adapter, which is also a cheap and nice option. Music through BT is usually of less quality than through the audio jack, but it¡s better than nothing and you don't need so many cables.
Something like this: https://www.amazon.com/dp/B00UUDZSKE
That one is $19, but you can probably get a cheaper one from a Chinese store such as Dealextreme, GearBest, etc. I have one which I got on eBay years ago and I think it was worth something around €10