[Q] Faulty Headphone jack?? - T-Mobile, Samsung Galaxy SIII

I had a blue GS3 before and the headphones fit snug and now I have a new white one and if I turn the headphone jack slightly it cuts out completely on one ear and is very loose crackly also.....should I take it in the store for a replacement or what?

I'm having the same problem. Pissing me off. I'm noticing that it's with mostly with aux cables with 2 levels instead of 3 (don't notice with the OEM Samsung cables)
*although I have the white one*
tried different roms too, same problem.. didn't have this issue with me gs2

Im gonna take mine to the tmobile store and see what they say. Ill respawn later
Sent from my SGH-T999 using xda app-developers app

had that problem with a 3.5mm audio jack that was attached to the car. keep the audio jack plugged into your phone, reboot with it still plugged in, and it should start to work. that is, unless the wire is bad, or the base is too big- causing it to not go in fully.

is your headphone jack a right angle? i had the same issue with my one x that i returned but getting a headphone jack to jack adapter so instead of having a right angle and going to a straight one fixed it. waiting on a new adapter so i can try the same fix on my s3 that has the same issue with my right angle headphone jack...

having the same issue with multiple aux cables. rebooting while plugged didn't help
Sent from my SGH-T999 using xda app-developers app

Solution
Yep, That's the same here. Turns out that the jack is 'kinda cheapo' plastic that is, and if like me you use larger headphones (non-earbuds) that the side to side pull of the larger plug will eventually force a contact pin to no longer make that contact. You can pull and twist the cord and sound comes in and out on one side. in my case the right side.
Solution: I bought a replacement Speaker/Headphone assembly. Took me less then 5 minutes to disassemble the device and pop in the new OEM part. Problem solved. I got the part here ---> http://www.2buya.com/spare-parts/components/genuine-samsung-galaxy-s3-i9300-speaker-intenna-ear-jack-gh59-12159a.html
I chose this rather then wait for Mobilicity to take weeks to get it fixed for me.
Note: Ignore the i9300 part label. The stock part I removed from my t-999v also said i9300 on it. There the same.

Did you test the headphones on anything else? Try another set of headphones?

Of course
psykhotic said:
Did you test the headphones on anything else? Try another set of headphones?
Click to expand...
Click to collapse
Naturally. I tested on two identical Sony studio monitors, and a few earbuds. The problem was 100% hardware.

Have you guys tried cleaning out the headphone jack? Last time I had issues I had a little bit of lint stuck at the bottom and couldn't insert the headphone jack all the way in. Give it a shot and shine a light in, hopefully the issue you guys are having will just be a little lint!

Hope So
arctic84 said:
Have you guys tried cleaning out the headphone jack? Last time I had issues I had a little bit of lint stuck at the bottom and couldn't insert the headphone jack all the way in. Give it a shot and shine a light in, hopefully the issue you guys are having will just be a little lint!
Click to expand...
Click to collapse
That's a possibility, albeit a slim one. I used a jewelers loop in my case. Inside are multiple contact pins. Not all are used for sound. One of my pins was 'pushed' inward. That's why jiggling the plug causes a temporary solution. After I removed the original part I dissected it. The pins are set into the molded plastic as a single piece. The pins themselves are a single ribbon bent to flex a bit.
I figure in my case to much flexing of a the heavier plug with the weight of the coiled cord (Sony MDR-7505 Headphones) caused it to mash inward as I walked around. I'll never know for sure.
I hope it is just lint in the OP's case. If not at least parts are available. Non OEM parts are even less then what I paid. That or just wait for the repair done by Samsung.

_Kippo_ said:
That's a possibility, albeit a slim one. I used a jewelers loop in my case. Inside are multiple contact pins. Not all are used for sound. One of my pins was 'pushed' inward. That's why jiggling the plug causes a temporary solution. After I removed the original part I dissected it. The pins are set into the molded plastic as a single piece. The pins themselves are a single ribbon bent to flex a bit.
I figure in my case to much flexing of a the heavier plug with the weight of the coiled cord (Sony MDR-7505 Headphones) caused it to mash inward as I walked around. I'll never know for sure.
I hope it is just lint in the OP's case. If not at least parts are available. Non OEM parts are even less then what I paid. That or just wait for the repair done by Samsung.
Click to expand...
Click to collapse
Hmm, I think i'm starting to have the same issue as you. When I had my LG i had the issue with the plug and lint.. it seems this time with the S3 it's just not as well made. Where would you be purchasing the part from? I would consider fixing it on my own..

arctic84 said:
Have you guys tried cleaning out the headphone jack? Last time I had issues I had a little bit of lint stuck at the bottom and couldn't insert the headphone jack all the way in. Give it a shot and shine a light in, hopefully the issue you guys are having will just be a little lint!
Click to expand...
Click to collapse
Unfortunately, I have the same problem, I will try to follow your method of

Thank you!
Using the Galaxy Nexus and I had just purchased the Klipsch s4a earbuds (amazing purchase for anybody who's an audio lover without incredibly deep pockets) and the audio kept cutting unless I had the jack placed in a specific manner --which is impossible to keep in a jacket, so I came across this thread and wondered how the hell lint can get into such a small hole. I checked by digging a toothpick till the end and scraping out a massive chunk.
Earbuds work amazingly now.
Thank you XDA,
-Aero

Aerolith514 said:
Thank you!
Using the Galaxy Nexus and I had just purchased the Klipsch s4a earbuds (amazing purchase for anybody who's an audio lover without incredibly deep pockets) and the audio kept cutting unless I had the jack placed in a specific manner --which is impossible to keep in a jacket, so I came across this thread and wondered how the hell lint can get into such a small hole. I checked by digging a toothpick till the end and scraping out a massive chunk.
Earbuds work amazingly now.
Thank you XDA,
-Aero
Click to expand...
Click to collapse
I'm having the same problem, but for me it's worse when the headphones go too far down. In other words I intentionally put some tiny bits of paper into the hole and now it doesn't cut out as easily. But still if I move the plug too far to one side it'll cut off, which is really annoying when it's in my pocket and I occasionally bump the chord plug with my hand. I generally use iphone earbuds. I've read that the samsung jacks are a slightly different size than standard. This might contribute to the problem.

baillou2 said:
I'm having the same problem, but for me it's worse when the headphones go too far down. In other words I intentionally put some tiny bits of paper into the hole and now it doesn't cut out as easily. But still if I move the plug too far to one side it'll cut off, which is really annoying when it's in my pocket and I occasionally bump the chord plug with my hand. I generally use iphone earbuds. I've read that the samsung jacks are a slightly different size than standard. This might contribute to the problem.
Click to expand...
Click to collapse
Where did you read that Samsung jacks are a different size? I have used several different 3rd party headphones and have not had a single issue. They all fit and work perfectly.
If anything is made with a different size, I'd be much quicker to suspect Apple before Samsung. They love building proprietary hw so people will be forced to do things their way!
Have you tried a different brand of headphones? It is possible the jack itself is messed up somehow too though.
Sent from my SGH-T999L using xda premium

DocHoliday77 said:
Where did you read that Samsung jacks are a different size? I have used several different 3rd party headphones and have not had a single issue. They all fit and work perfectly.
If anything is made with a different size, I'd be much quicker to suspect Apple before Samsung. They love building proprietary hw so people will be forced to do things their way!
Have you tried a different brand of headphones? It is possible the jack itself is messed up somehow too though.
Sent from my SGH-T999L using xda premium
Click to expand...
Click to collapse
Honestly I've only tried my old and new iphone earbuds. Both have the same problem, but what I discovered by shaving the plastic away from the tip of the jack is that the further in it goes the more it cuts off, hence shoving paper into the hole to keep it from going in too far.
Another thing I did notice is that this problem started when the headphones became much looser. When I first bought the SGS3 I had to really push hard to get the headphones into the phone. I could literally drop the phone from my pocket and it wouldn't detach and would just dangle from my ears. Now it comes out really easily. Clearly something isn't gripping well enough. That seems to be the real issue I guess, but I have no idea how to get in there and fix it. I don't want to risk breaking my phone trying to take it apart.

sounds like the inside of the jack is messed up. When you were having to push hard to put them in, it most likely bent or wore out the part it snaps into over time.
Only real solution to that, that I can think of, would be to replace the jack I'm afraid.
Sent from my SGH-T999L using xda premium

Related

[Q] 3.5 Headphone Jack Issues

Hi guys!
I searched around for this problem, but couldn't find a good answer. I am using my Desire HD with the Klipsch Image S4 IEMs (great headphones!) and recently I have this very annoying issue.
Most times when I plug the headphones in they get recognized as a headset (with microphone and buttons) and the slightest movement causes the music player to start playing or change or song, or what's even worse, the phone to redial the last call.
At first I thought the headphone jack had gone busted so I tried with my full sized Beyerdynamic DT770 PRO cans, but I get the same issue. When I use the stock headset that came with the HD however, there's no problem.
I think what's happening is that the 3 part plug (as opposed to the 4 part of the stock headset) doesn't always make good contact, or it touches the connector for the 4th part briefly at insertion, and it creates this problem.
Does anyone else have this issue? Is it possible that the plug on the phone is busted? I don't feel like sending the phone in over such small thing, but it is pretty annoying...
Thanks!
I have the same IEMs as you do, and I have not noticed that problem. I had similar issues with my Xperia, cleaning the 3.5 mm female connector helped for a while, but I eventually had to send my phone back to be repaired.
Sent from my Desire HD using Tapatalk
jkoljo said:
I have the same IEMs as you do, and I have not noticed that problem. I had similar issues with my Xperia, cleaning the 3.5 mm female connector helped for a while, but I eventually had to send my phone back to be repaired.
Sent from my Desire HD using Tapatalk
Click to expand...
Click to collapse
That's what I was afraid of Thanks anyway!
el_commandante said:
Hi guys!
I searched around for this problem, but couldn't find a good answer. I am using my Desire HD with the Klipsch Image S4 IEMs (great headphones!) and recently I have this very annoying issue.
Most times when I plug the headphones in they get recognized as a headset (with microphone and buttons) and the slightest movement causes the music player to start playing or change or song, or what's even worse, the phone to redial the last call.
At first I thought the headphone jack had gone busted so I tried with my full sized Beyerdynamic DT770 PRO cans, but I get the same issue. When I use the stock headset that came with the HD however, there's no problem.
I think what's happening is that the 3 part plug (as opposed to the 4 part of the stock headset) doesn't always make good contact, or it touches the connector for the 4th part briefly at insertion, and it creates this problem.
Does anyone else have this issue? Is it possible that the plug on the phone is busted? I don't feel like sending the phone in over such small thing, but it is pretty annoying...
Thanks!
Click to expand...
Click to collapse
Seen the same thing when using my external speakers, something goes funny with the resistance or capacitance.
Difficult to test unless you sacrifice the cable
Try cover the 3rd and 4th section with nail polish or some other non-conductive stuff.
Ideas? Maybe lookup the schematics of the jack and confirm contact areas, then fix up as needed.
leppie said:
Difficult to test unless you sacrifice the cable
Click to expand...
Click to collapse
I can easily get a 3 and 4 section jacks and cables on the cheap for testing purposes. Do you have an idea of how to go about testing it in some systematic fashion? I wouldn't mind cutting the cable of the headphones and soldering my own jack at the end of it if I am sure that it will work reliably.
el_commandante said:
I can easily get a 3 and 4 section jacks and cables on the cheap for testing purposes. Do you have an idea of how to go about testing it in some systematic fashion? I wouldn't mind cutting the cable of the headphones and soldering my own jack at the end of it if I am sure that it will work reliably.
Click to expand...
Click to collapse
Try measure the lengths accurately from the headset included with the DHD.
There might just be some overlapping. If that is not the case, it might be a bit problematic.
leppie said:
Try measure the lengths accurately from the headset included with the DHD.
There might just be some overlapping. If that is not the case, it might be a bit problematic.
Click to expand...
Click to collapse
There's no overlapping, but the tip of the S4s is a tiny bit shorter and a bit thinner at the base of the last, topmost, part. Weirdly enough I just cleaned the tip a bit and that seems to have solved the problem for the time being...
Maybe the dirt was leading to some resistance? Do you know how the buttons work?

[Q] Headphone Jack Issues

Hey everyone. I am having some issues with my headphone jack on my Sprint Gnex. Any time the device is turned upside-down, or any pressure is put on the headphone jack at all, the right side completely goes out. I was wondering a few things:
1) Does anyone else have this issue?
2) Would this be covered under Total Equipment Protection?
3) Would they want me to pay a deductible because of this? (my device is in almost perfect shape, but I am still worried about them trying to pull some BS)
Thanks for reading.
EDIT: I have tried other headphones and other cables (most of my headphones have replaceable cables), and they all do it, so it must be the device.
Have you checked for lint?
Sounds unlikely...but it happened to me recently.
I could tell, however. I was plugging my aux in and it felt soft in the end push rather than "clicking" a bit.
Bit 'ol lint ball.
But yes, they'll cover it.

Headphone jack

I have been having issues with my headphone Jack and music only coming out of the left speaker. Is there a way to fix this? It works when I move the Jack around, but then stops after I let go. If anyone has any ideas, info, or tricks let me know, it will much apprcieated.
Thank You
The Flea
DInc2
S-Off and rooted
MROM on Aerovan Kernel
You have to buy a new headphone. I have experienced that several times. In different phones. There is no way to get it to work. Only a new headphone will do the trick. Try another headphone and im almost sure that itll work.
-Press THANKS if i helped.
I've tried half a dozen or so 1/8" jacks same issue its internal but thanks any ways
AestheticFlea3 said:
I've tried half a dozen or so 1/8" jacks same issue its internal but thanks any ways
Click to expand...
Click to collapse
I've had sense problem also when going to auxiliary port for the car i didn't really try to fix it though just gave up
Sent from my Incredible 2 using xda app-developers app
I had that problem and was able to fix it. The problem for me was the metal piece that contacts the jack was slightly popping up out of place. I took the battery door/battery off and then removed the back housing. I stuck a little piece of foam on the metal piece that was popping out of place so the back housing would hold it in place. Has worked perfectly since.
I'll try and find a pic of what I'm talking about. Pic added, I circled the area in red.

[Q] Fried Headphone Driver?

So I am having a weird issue with my headphone jack. I have replaced it to no avail.
One day it just started getting all static-y and then cut out in a period of 10 seconds or so. If I wiggle the headphone jack it will come back on. However, without even touching the device, it cuts back out sometimes.
I have tried flashing different ROMS so I know its not software related.
I had not played with any audio software that boosts gain that could have damaged it that way.
As I previously stated, I ordered a replacement jack and replaced it, making sure the ZIF connector is snug and making contact.
It does it with anything plugged into my headphone jack, any pair of headphones, any stereo with a 3.5mm to RCA cable, anything.
Has anyone experienced this? I have a feeling whatever circuitry that drives the headphone jack itself is damaged.
Audio is always fine over the speaker or bluetooth.
Thanks in advance.
brycestejskal said:
So I am having a weird issue with my headphone jack. I have replaced it to no avail.
One day it just started getting all static-y and then cut out in a period of 10 seconds or so. If I wiggle the headphone jack it will come back on. However, without even touching the device, it cuts back out sometimes.
I have tried flashing different ROMS so I know its not software related.
I had not played with any audio software that boosts gain that could have damaged it that way.
As I previously stated, I ordered a replacement jack and replaced it, making sure the ZIF connector is snug and making contact.
It does it with anything plugged into my headphone jack, any pair of headphones, any stereo with a 3.5mm to RCA cable, anything.
Has anyone experienced this? I have a feeling whatever circuitry that drives the headphone jack itself is damaged.
Audio is always fine over the speaker or bluetooth.
Thanks in advance.
Click to expand...
Click to collapse
It's a common issue with these phones. I went through the same thing you did, ended up replacing the jack multiple times to no avail. Eventually just cashed in on my phone insurance and had them send me a new one. As far as I could find, no one was able to resolve the issue once it began happening, but it would gradually get worse.
Sorry to be the bearer of bad news, but I'd hate for you to chase your tail around as I did. Temporary fix is putting pressure from the front of the phone to the back in a pinch fashion about where the headphone jack is. Goodluck!
Try using a hair dryer on it for a few minutes (medium to no heat with a fast sweeping motion... not concentrating the air on it 100% of the time). There may be some moisture in the connection that might be messing with it (happened a few times with my portable devices and it helped all the time).
brycestejskal said:
So I am having a weird issue with my headphone jack. I have replaced it to no avail.
One day it just started getting all static-y and then cut out in a period of 10 seconds or so. If I wiggle the headphone jack it will come back on. However, without even touching the device, it cuts back out sometimes.
I have tried flashing different ROMS so I know its not software related.
I had not played with any audio software that boosts gain that could have damaged it that way.
As I previously stated, I ordered a replacement jack and replaced it, making sure the ZIF connector is snug and making contact.
It does it with anything plugged into my headphone jack, any pair of headphones, any stereo with a 3.5mm to RCA cable, anything.
Has anyone experienced this? I have a feeling whatever circuitry that drives the headphone jack itself is damaged.
Audio is always fine over the speaker or bluetooth.
Thanks in advance.
Click to expand...
Click to collapse
I have fixed tons of these on our phones. Common issue. That part is like 5 bucks the you need to replace. Taking the phone apart to do so, its pretty simple. on a scale of 1-10 10 being hardest i give it a 3. I can assure you wont void warranty because there's nothing to void, lol. If you need help advice or want me to do it for ya, send me a message.
nidnarb said:
I have fixed tons of these on our phones. Common issue. That part is like 5 bucks the you need to replace. Taking the phone apart to do so, its pretty simple. on a scale of 1-10 10 being hardest i give it a 3. I can assure you wont void warranty because there's nothing to void, lol. If you need help advice or want me to do it for ya, send me a message.
Click to expand...
Click to collapse
What is the part you are referring too? I have already replaced The headphone jack and it did not fix it.
If you replaced the internal jack. Then 1 you ordered a defective one or 2 your main board is fried. If you bought the part from China its probably bad. Edit: did you actually replace the headphones yet?
Sent from my SGH-I317 using Tapatalk
nidnarb said:
If you replaced the internal jack. Then 1 you ordered a defective one or 2 your main board is fried. If you bought the part from China its probably bad. Edit: did you actually replace the headphones yet?
Sent from my SGH-I317 using Tapatalk
Click to expand...
Click to collapse
I ordered it from a US seller. And yes the headphones were the first thing I replaced. The headphone circuitry must be fried. Oh well. Thanks for the help guys.
Did you clean the area with 99% alcohol?
Sent from my SGH-I317 using Tapatalk

headphone jack problem star n9800

I've had Samsung's in the past but decided to take a chance to buy the above phone due to cost saving.
The supplied earphones work perfectly though they are bigger than the bud type supplied with galaxy phones so they hurt my ears after a short period.
I've tried plugging in my old and a new set of Samsung headphones but they at first make a deep buzzing sound with low sound coming through, after moving jack around and pulling out a bit the sound works but as soon as I let go the sound goes back to buzzing again.
After inspecting the jack plugs I noticed that they are quite different, one is bigger than the other and the rubber rings are in differing points - until now I never new that jack sizes were different. I've attached a picture of them together (gold are Samsung)
my question is can I get a pair of bud type headphones with the larger plug? if so what do I look for?
I thought I'd ask hear before considering Bluetooth headsets.
thanks in advance.
same problem
I got the exact same problem and also discovered that if you remove the case, the smaller headphone jack will fit. Although this is not a solution. Sometimes i just loosen up the case a little on the area of the headphone jack so that it does fit. I'm looking foor a bigger jack now too.
rincal said:
I've had Samsung's in the past but decided to take a chance to buy the above phone due to cost saving.
The supplied earphones work perfectly though they are bigger than the bud type supplied with galaxy phones so they hurt my ears after a short period.
I've tried plugging in my old and a new set of Samsung headphones but they at first make a deep buzzing sound with low sound coming through, after moving jack around and pulling out a bit the sound works but as soon as I let go the sound goes back to buzzing again.
After inspecting the jack plugs I noticed that they are quite different, one is bigger than the other and the rubber rings are in differing points - until now I never new that jack sizes were different. I've attached a picture of them together (gold are Samsung)
my question is can I get a pair of bud type headphones with the larger plug? if so what do I look for?
I thought I'd ask hear before considering Bluetooth headsets.
thanks in advance.
Click to expand...
Click to collapse

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