[Q] headphone jack issue - Samsung Epic 4G Touch

My headphone jack has started to act strange a few days ago. I can only hear out of one side and the otherside sounds kind of low. I thought it was my headphones so I bought a new pair but even the brand new pair does the same thing in my phone. I noticed if I push back on the base of the plug that goes into the jack and apply some pressure, it restores full sound to both ears. Has anyone had this issue? I figure it's hardware related and I need to take it into a Sprint store to be repaired/replaced. Any ideas?

soccerfreak17 said:
My headphone jack has started to act strange a few days ago. I can only hear out of one side and the otherside sounds kind of low. I thought it was my headphones so I bought a new pair but even the brand new pair does the same thing in my phone. I noticed if I push back on the base of the plug that goes into the jack and apply some pressure, it restores full sound to both ears. Has anyone had this issue? I figure it's hardware related and I need to take it into a Sprint store to be repaired/replaced. Any ideas?
Click to expand...
Click to collapse
Yep, its hardware related. Its the physical connector.
Sent from my SPH-D710 using Tapatalk 2

If you have a cover on the phone, remove it and try again. I've seen covers interfere with the plug too.
Sent from my SPH-D710 using xda premium

Related

3.5mm Headphone Jack

Anyone notice that the Headphone input is super awkward? Most of my headphones won't even fit into it properly.
Posted from my Droid Incredible 2
I've noticed mine dont stay in real well.
Sent from my ADR6350 using XDA Premium App
My headphones don't like to stay in especially with the silicon case on. It drives me nuts when I have my car stereo hooked into jack and it gets bumped a little and all I hear is a pop and loud static. Had a similar problem with my Incredible 1.
kiriuskris said:
My headphones don't like to stay in especially with the silicon case on. It drives me nuts when I have my car stereo hooked into jack and it gets bumped a little and all I hear is a pop and loud static. Had a similar problem with my Incredible 1.
Click to expand...
Click to collapse
Noticed that also. It's a flat jack on a rounded edge... Seems odd to me.
Sent from my ADR6350 using XDA App
I'm hoping that one of those 3.5mm input extenders might do the trick.
xgunther said:
I'm hoping that one of those 3.5mm input extenders might do the trick.
Click to expand...
Click to collapse
That's a good idea. It didn't seem to be an issue without a case but with its definitely annoying.
Sent from my ADR6350 using Tapatalk
sunder74 said:
That's a good idea. It didn't seem to be an issue without a case but with its definitely annoying.
Sent from my ADR6350 using Tapatalk
Click to expand...
Click to collapse
I stil have the issue even when taking off the case.
I guess im one of the very few with no issues at all.
I actually bought a set of those "beats by dre" headphone sets and it fits perfectly. Also works just fine with my subwoofer at work
Sent from my ADR6350 using XDA Premium App
Bought this and it's been working great. http://www.monoprice.com/products/p...=10218&cs_id=1021802&p_id=5577&seq=1&format=2
Fit's snuggly in the jack, even with my Otterbox case on.
I also have iBeats by Dr Dre and it fits quite well into my DInc 2.
My brother and I have similar problems with the audio jack. My headphones will fit in but if the cable wiggles I loose connection. The audio stops and I have to unplug and replug the them back in. It makes it so I can't have the phone in my pocket when listening to headphones. I have called Verizon and they said they were not aware of any known issues like this. They sent me a new phone to see if that resolved the problem. I am hoping we got some out of a bad batch...
This issue combined with the lack of root makes me want to sell the phone and get a X2.
No issues with mine either, I have been using it in the gym for the past two weeks and plug into the tape deck adapter in the work truck with no problems
So I called Verizon the other day to explain my problem with the headphones disconnecting after the cord wiggles a little. Their answer was to send me a replacement phone. I agreed and the next day the replacement arrived at my doorstep. Tested the headphone jack on the replacement device and got the same results. After calling Verizon back I waited on hold for an hour while they attempted to duplicate the problem on their end. Their solution was to use headphones without a "L" shapped bend in the connector. They offered to buy me a new pair of headphones so I agreed. I placed my order Amazon today and the Verizon tier 2 level tech will be calling me back Monday to take the charge off my bill. Figured this information may be handy to someone. Good luck!
I understand this is not a fix for a design flaw in the phone but its still a free pair of headphones.
I had the same problem with the lead in my car. I realized the jack was longer than the one on my headphones so I filed the tip off of it w/ a metal file. It seems to work better now.
SoCalSpecialist said:
I guess im one of the very few with no issues at all.
Click to expand...
Click to collapse
no issues here either. ue10's
I tested with a set of Blackberry "L" shaped headphones+mic and they were fine. I wiggled them and spun them and they never lost connection.
dstanley3 said:
So I called Verizon the other day to explain my problem with the headphones disconnecting after the cord wiggles a little. Their answer was to send me a replacement phone. I agreed and the next day the replacement arrived at my doorstep. Tested the headphone jack on the replacement device and got the same results. After calling Verizon back I waited on hold for an hour while they attempted to duplicate the problem on their end. Their solution was to use headphones without a "L" shapped bend in the connector. They offered to buy me a new pair of headphones so I agreed. I placed my order Amazon today and the Verizon tier 2 level tech will be calling me back Monday to take the charge off my bill. Figured this information may be handy to someone. Good luck!
I understand this is not a fix for a design flaw in the phone but its still a free pair of headphones.
Click to expand...
Click to collapse
Which one did you get? Can you get high end earphones like ER4-p?
xgunther said:
Anyone notice that the Headphone input is super awkward? Most of my headphones won't even fit into it properly.
Posted from my Droid Incredible 2
Click to expand...
Click to collapse
Strange...I used mine on a plane last week with my headphones and had no issue at all. I would be interested to know if this degrades over time somehow because I intend to use the headphones often!

Faulty headphones

Hi guys I bought this new headphone RC-E160 made by HTC some 2 months ago and now the right speaker has stopped working just like the headphones bundled with HTC. Has anybody encountered similar problems with their headphones, is it possible to fix it
Probably a faulty wire. It can be fixed, but because you are asking this question, I can assume you do have the knowledge and the required materials.
Tried to reply lol sent pm
Sent from my Wildfire S A510e using xda app-developers app
MidhunCN said:
Hi guys I bought this new headphone RC-E160 made by HTC some 2 months ago and now the right speaker has stopped working just like the headphones bundled with HTC. Has anybody encountered similar problems with their headphones, is it possible to fix it
Click to expand...
Click to collapse
Well, I have the same problem with my old headphones. One speaker doesn't work. I found out that there is something wrong with phone's jack connector. When I press the headphones into the phone (I have to use a lot of strenght..), it works, but when I stop pressing the headphones into the phone, it moves a little bit, and the contact between phone and headphones is lost.
My waranty is void because of root, so I decided to buy a bluetooth headphones, does anyone have any experience with it?
That was my exact problem also! Try shaving a Q - Tip and lightly dip it in rubbing alcohol and give it a swab, it worked for me being an old phone I just figured dust build up, also I switched to a pair of Marley headphones that claim wont break and the jack is quite strong, still got my WFS even though I recently upgraded to gnex. Hopefully that helps, if not I'd say replace it, use amazon for ANY cell phone replacement parts you need and YouTube for several tutorial videos!
Sent from my Galaxy Nexus using Tapatalk 2

Disable wake on headphone insertion

Ok this has been killing me for the past few days. It seems my headphone doesnt fitbquite nice enough and a little wiggle causes it to wake my phone up. Is it possible to disable the phone from waking up when I plug in my headphones???
This is frustrating because im constantly fighting my phone to stay off!
Sent from my SPH-L900 using xda premium
m4xwellmurd3r said:
Ok this has been killing me for the past few days. It seems my headphone doesnt fitbquite nice enough and a little wiggle causes it to wake my phone up. Is it possible to disable the phone from waking up when I plug in my headphones???
This is frustrating because im constantly fighting my phone to stay off!
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
I didn't know this was that big of a problem.
I always thought it was useful so you can efficiently open your music right when you put in your headphones.
Try turning off the Context Buddy in the display settings and see if that does anything.
Sent from my SPH-L900 using xda premium
Context buddy is already off. It's weird, see, the phone never gets interrupted music wise, but for whatever reason the phone detects it being unplugged and plugged back in (without disrupting audio)
I do have headset blocker but that doesn't effect it, so I'm hoping that someone knows any files I can edit to disable this function
Ok so this is cool, after taking a look at my phone, and messing with the headphone jack. My freakin headphone jack is ****ed up. Something is wrong and the pins aren't properly clicking onto the damn jack. What the hell. I never abused the headphone jack and just like that it's broken. This is BS
I guess I thought it was doing this for a while but that's only because I haven't listened to any music for a few days. I just had my headphones on today at work to muffle the factory noise and kept hearing my phone lock and unlock, but now it's for sure.
My phone has a damaged headphone jack! this is messed up. One of the reasons for wanting a samsung in the first place was hoping they had a better headphone jack setup than HTC does/did (which were physically cracking the headphone jack) and now it looks like my phone is messed up too.
This is ridiculous...
I'm going to see if maybe lint or some crud is stuck inside there...here's hoping that's all it is...
nope, it's the headphone jack. This is bs, I'm going to see if sprint will replace it under mechanical failure or something. The phone's only 3 months old and has been in a case its entire life, never dropped/abused or anything.
m4xwellmurd3r said:
Ok so this is cool, after taking a look at my phone, and messing with the headphone jack. My freakin headphone jack is ****ed up. Something is wrong and the pins aren't properly clicking onto the damn jack. What the hell. I never abused the headphone jack and just like that it's broken. This is BS
I guess I thought it was doing this for a while but that's only because I haven't listened to any music for a few days. I just had my headphones on today at work to muffle the factory noise and kept hearing my phone lock and unlock, but now it's for sure.
My phone has a damaged headphone jack! this is messed up. One of the reasons for wanting a samsung in the first place was hoping they had a better headphone jack setup than HTC does/did (which were physically cracking the headphone jack) and now it looks like my phone is messed up too.
This is ridiculous...
I'm going to see if maybe lint or some crud is stuck inside there...here's hoping that's all it is...
nope, it's the headphone jack. This is bs, I'm going to see if sprint will replace it under mechanical failure or something. The phone's only 3 months old and has been in a case its entire life, never dropped/abused or anything.
Click to expand...
Click to collapse
I've had this phone since the day it came out and never had a problem with the screen turning itself on while my headphones were in, which is saying a lot seeing as I use my headphones every single day on my 1 hour bus ride to work.
And also never had a problem with the headphone jack...
Take the phone to Sprint and tell them the headphone jack is messed up and they will surely give you a new one.
Just you know, be all "frustrated" and what not in the store lol.
Sent from my SPH-L900 using xda premium
Yeah, that's what I'm planning on doing. It's messed up that a 3 month old phone wears out its headphone jack, where my 10 year old cd player still works perfectly fine.
there's no physical damage, it's just that the pins inside have worn out.
Do you think they'll care that my phone is rooted hah. I mean, this is 100% unrelated to being rooted ya know?
I tend to use my headphones 8 hours a day, 6 days a week on my phone. So i guess it was bound to happen. I just hope it never happens again.
m4xwellmurd3r said:
Yeah, that's what I'm planning on doing. It's messed up that a 3 month old phone wears out its headphone jack, where my 10 year old cd player still works perfectly fine.
there's no physical damage, it's just that the pins inside have worn out.
Do you think they'll care that my phone is rooted hah. I mean, this is 100% unrelated to being rooted ya know?
I tend to use my headphones 8 hours a day, 6 days a week on my phone. So i guess it was bound to happen. I just hope it never happens again.
Click to expand...
Click to collapse
If anything before you go just do the "triangle away".
The application can be found in the app store, it resets your counter.
Like I said, I've had my phone about 5 months now and use my headphones every single day and haven't had a problem with them.
Sent from my SPH-L900 using xda premium
---------- Post added at 09:19 AM ---------- Previous post was at 09:17 AM ----------
m4xwellmurd3r said:
Yeah, that's what I'm planning on doing. It's messed up that a 3 month old phone wears out its headphone jack, where my 10 year old cd player still works perfectly fine.
there's no physical damage, it's just that the pins inside have worn out.
Do you think they'll care that my phone is rooted hah. I mean, this is 100% unrelated to being rooted ya know?
I tend to use my headphones 8 hours a day, 6 days a week on my phone. So i guess it was bound to happen. I just hope it never happens again.
Click to expand...
Click to collapse
This here:
http://forum.xda-developers.com/showthread.php?t=1494114
If you are worried about them finding root (they will probably look for before giving new device) go into superuser and unroot through there if you want.
Sent from my SPH-L900 using xda premium
Dont need triangle away since my counter never ticked with thebroot method I used. Im not worried though since sprint works on rooted phones as long as root wasnt the cause. In this case the headphone jack wore out from daily use
Sent from my SPH-L900 using xda premium
I have a temporary fix. It seems that the headphone detection pin has worn out severely, so I looked around and found out soundabout (which i was already using to disable the speaker) has an option to force sound to the headphone without using headset detection. Works perfect.

[Q] Headphone jack got broken in my phone!

I was listening to music, then I was planning to go on my laptop. I unplugged the headphones and the tip broke and it's stuck inside of the phone. I tried using super glue, and doing other stuff, but I couldn't. I was thinking that can I use my speakers if the piece is still in there. Can I disable something to make the phone think that the earphones are not connected?
I had that happen to my iPod! Best thing is i took a tac and kept picking at it till it came out, unless i think you could take your phone apart otherwise I don't know any software fixes for that
Sent from my Nexus 4 using Tapatalk
Actually, its real easy and cheap 2 change the headphone jack, it comes with the speaker, on ebay the part is around 12-15$
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

[Q] Fried Headphone Driver?

So I am having a weird issue with my headphone jack. I have replaced it to no avail.
One day it just started getting all static-y and then cut out in a period of 10 seconds or so. If I wiggle the headphone jack it will come back on. However, without even touching the device, it cuts back out sometimes.
I have tried flashing different ROMS so I know its not software related.
I had not played with any audio software that boosts gain that could have damaged it that way.
As I previously stated, I ordered a replacement jack and replaced it, making sure the ZIF connector is snug and making contact.
It does it with anything plugged into my headphone jack, any pair of headphones, any stereo with a 3.5mm to RCA cable, anything.
Has anyone experienced this? I have a feeling whatever circuitry that drives the headphone jack itself is damaged.
Audio is always fine over the speaker or bluetooth.
Thanks in advance.
brycestejskal said:
So I am having a weird issue with my headphone jack. I have replaced it to no avail.
One day it just started getting all static-y and then cut out in a period of 10 seconds or so. If I wiggle the headphone jack it will come back on. However, without even touching the device, it cuts back out sometimes.
I have tried flashing different ROMS so I know its not software related.
I had not played with any audio software that boosts gain that could have damaged it that way.
As I previously stated, I ordered a replacement jack and replaced it, making sure the ZIF connector is snug and making contact.
It does it with anything plugged into my headphone jack, any pair of headphones, any stereo with a 3.5mm to RCA cable, anything.
Has anyone experienced this? I have a feeling whatever circuitry that drives the headphone jack itself is damaged.
Audio is always fine over the speaker or bluetooth.
Thanks in advance.
Click to expand...
Click to collapse
It's a common issue with these phones. I went through the same thing you did, ended up replacing the jack multiple times to no avail. Eventually just cashed in on my phone insurance and had them send me a new one. As far as I could find, no one was able to resolve the issue once it began happening, but it would gradually get worse.
Sorry to be the bearer of bad news, but I'd hate for you to chase your tail around as I did. Temporary fix is putting pressure from the front of the phone to the back in a pinch fashion about where the headphone jack is. Goodluck!
Try using a hair dryer on it for a few minutes (medium to no heat with a fast sweeping motion... not concentrating the air on it 100% of the time). There may be some moisture in the connection that might be messing with it (happened a few times with my portable devices and it helped all the time).
brycestejskal said:
So I am having a weird issue with my headphone jack. I have replaced it to no avail.
One day it just started getting all static-y and then cut out in a period of 10 seconds or so. If I wiggle the headphone jack it will come back on. However, without even touching the device, it cuts back out sometimes.
I have tried flashing different ROMS so I know its not software related.
I had not played with any audio software that boosts gain that could have damaged it that way.
As I previously stated, I ordered a replacement jack and replaced it, making sure the ZIF connector is snug and making contact.
It does it with anything plugged into my headphone jack, any pair of headphones, any stereo with a 3.5mm to RCA cable, anything.
Has anyone experienced this? I have a feeling whatever circuitry that drives the headphone jack itself is damaged.
Audio is always fine over the speaker or bluetooth.
Thanks in advance.
Click to expand...
Click to collapse
I have fixed tons of these on our phones. Common issue. That part is like 5 bucks the you need to replace. Taking the phone apart to do so, its pretty simple. on a scale of 1-10 10 being hardest i give it a 3. I can assure you wont void warranty because there's nothing to void, lol. If you need help advice or want me to do it for ya, send me a message.
nidnarb said:
I have fixed tons of these on our phones. Common issue. That part is like 5 bucks the you need to replace. Taking the phone apart to do so, its pretty simple. on a scale of 1-10 10 being hardest i give it a 3. I can assure you wont void warranty because there's nothing to void, lol. If you need help advice or want me to do it for ya, send me a message.
Click to expand...
Click to collapse
What is the part you are referring too? I have already replaced The headphone jack and it did not fix it.
If you replaced the internal jack. Then 1 you ordered a defective one or 2 your main board is fried. If you bought the part from China its probably bad. Edit: did you actually replace the headphones yet?
Sent from my SGH-I317 using Tapatalk
nidnarb said:
If you replaced the internal jack. Then 1 you ordered a defective one or 2 your main board is fried. If you bought the part from China its probably bad. Edit: did you actually replace the headphones yet?
Sent from my SGH-I317 using Tapatalk
Click to expand...
Click to collapse
I ordered it from a US seller. And yes the headphones were the first thing I replaced. The headphone circuitry must be fried. Oh well. Thanks for the help guys.
Did you clean the area with 99% alcohol?
Sent from my SGH-I317 using Tapatalk

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