Just got my phone back form being fixed (cracked screen, yayyy). Prior to fix it was rooted and everything was working great.
I get it back and had the following error: Unfortunately the process com.android.phone has stopped.
This came up twice each time the phone was rebooted/ turned on.
So, from various searches on this forum, on androidforums, and random google results this was my process:
The phone was rooted, so I un-rooted it with SuperSU and then did a factory wipe and went through the day one set-up process again.
deleted contacts and remove all accounts
clear phone cache
clear contacts cache
restored stock firmware (phone had to be rooted, so is now rooted again)
software has just been update OTA
reinstalled stock firmware using Odin3 (used Triangle away to clear count, device status was back to normal)
That fixed my error problem, but I still had no connection to my Bell LTE network. Wifi was fine, sms good, calling good, MMS not good.
I found the APN settings on this forum and created a new one using these:
APN Name: Bell LTE
APN: pda.bell.ca
Proxy: web.wireless.bell.ca
Port: 80
Username: <Not set>
Password: <Not set>
Server: <Not set>
MMSC: http://mms.bell.ca/mms/wapenc
MMSC proxy: web.wireless.bell.ca
MMS port: 80
MCC: 302
MNC: 610
APN type : <Not set>
Still didn't work, and when I restart the phone the new setting deletes itself.
So I installed two different modems as found here: http://forum.xda-developers.com/showthread.php?t=1831898
I tried I747MLALH1 first and current have I747MVLLE8 installed.
Phone is now rooted again (from installing new modems). Running 4.0.4. Device status is "Modified". Mobile Network State "Disconnected".
WTF is going on here? New SIM card maybe?
Any help would be great, but you'll have to dumb it down a little :cyclops:
Here are my settings.
acme anvil said:
Here are my settings.
Click to expand...
Click to collapse
My default APN settings are the same as those. Now, when you hit the *back* button once from that screen it takes you back to the list of APNs (though you probably just have one called "Browser"). Is the circle on the right highlighted with a green dot or is it unchecked/ empty?
Thanks for the help
It is checked. Filled with green dot. And below Browser it says pda.bell.ca
Try to remove the proxy and port line leave it blank
Sent from my SGH-I747 using Tapatalk 2
mooseknuckles1 said:
WTF is going on here? New SIM card maybe?
Any help would be great, but you'll have to dumb it down a little :cyclops:
Click to expand...
Click to collapse
Shot in the dark, but try THIS....you may need to review the first post.
It saved me and a few others I know.
dawen said:
Try to remove the proxy and port line leave it blank
Sent from my SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
Tried that and no luck (it's the how the default APN is set up on the phone and is the only APN i have listed right now)
themadproducer said:
Shot in the dark, but try THIS....you may need to review the first post.
It saved me and a few others I know.
Click to expand...
Click to collapse
I'll give it a try thanks, don't have time tonight to read through everything and understand it, will have to wait.
mooseknuckles1 said:
Tried that and no luck (it's the how the default APN is set up on the phone and is the only APN i have listed right now)
I'll give it a try thanks, don't have time tonight to read through everything and understand it, will have to wait.
Click to expand...
Click to collapse
Good for you. I found it a bit confusing at first. I had to re-read it a few times before I attempted it. I had lost my IMEI as well as DATA ability on my Roger's S3 and this page helped me! As to how I lost it....??? Some byproduct of flashing.
Please read forum rules before posting
Questions go in Q&A
Thread moved
Thank you for your cooperation
Friendly Neighborhood Moderator
Problem solved.
I skimmed through the info in the link @themadproducer provided but it didn't sound like that was a solution for me
Went into the Bell store, immediate the guy saw I didn't have an LTE SIM card so he said he doubts that is the problem but atleast when it is fixed I will have 4G internet. This was the original SIM I got back in June when I bought the phone, so I guess I was running 3G and didn't noticed since it was still blazingly faster than the 3G on my Blackberry.
We ended up calling a Bell diagnosis tech and he went backdoor on my phone, when I got it reactivated after being fixed the lady at the Bell store forgot to change/ add some things.
Good as gold now! My wonderful 6GB LTE plan is finally working and I'm not wasting money on nothing!
Thanks everyone for the help and input, much appreciated.
Related
I'm dual booting Energy/Android (FRX07.1)
...wondering how to allow Android to access the refill website (data pass in Fido-speak).
Currently having to reboot WinMo just to purchase more data credits as Android cannot access the APN when credits run out, AND won't get there with WiFi either when this happens.
Wondering whether this is a simple tweak and whether it is just this Froyo build?
I haven't tested any other Android ports/kernels yet and hoping that if it is simple that someone could save me some time.
and/or
more importantly if this an issue I'm interested in helping to identify a fix for it.
Just go to the website..?
I dunno, I have a 'normal' post-pay setup with my carrier....
Guess I'm more curious about what causes this to happen.
In other words why/how does WM get to the refill site without data credits and why/how come Android can't access it.
Thanks for the excellent package which I'm using as my main interface.
igor45 said:
Guess I'm more curious about what causes this to happen.
In other words why/how does WM get to the refill site without data credits and why/how come Android can't access it.
Thanks for the excellent package which I'm using as my main interface.
Click to expand...
Click to collapse
I'd assume there's some application installed in WinMo that does this...? Have you asked the carrier, do they have an Android app or some other solution?
I have no clue how the phone actually gets to the refill site without data credits... again, this would be a question for the carrier IMHO. Do you have some carrier-branded version of WinMo or something? I need to know more about the interface in WinMo to help, although I don't think I will be able TBH. Sorry.
There's a whole slew of different ways a carrier could implement this. The simplest is using a second APN that's reserved for connecting to the refill website. I suspect that asking the carrier is going to get no answer.
highlandsun said:
There's a whole slew of different ways a carrier could implement this. The simplest is using a second APN that's reserved for connecting to the refill website. I suspect that asking the carrier is going to get no answer.
Click to expand...
Click to collapse
You're probably right, but what else can we do...? He's going to have to figure out why it works in WinMo. That's why I am asking - do they support native Android devices, and what do they do for those devices? Figure that out, and you may be able to apply it to our port. Maybe.
arrrghhh said:
You're probably right, but what else can we do...? He's going to have to figure out why it works in WinMo. That's why I am asking - do they support native Android devices, and what do they do for those devices? Figure that out, and you may be able to apply it to our port. Maybe.
Click to expand...
Click to collapse
I will ask Fido, though from past experience they are iffy on discussing tech stuff with a pay-per-use customer with an un-fido-branded phone, LOL.
Have to try with another Sim from Rogers that I've got here somewhere, to get close to gleaning whether its carrier or o/s based.
No branding at all on the WinMo (Energy v6.5|21916).
Know that in Android I set up my APN manually whereas with WM it was done automatically. I skimmed over the WM rom specs but saw no mention of what was used for the auto-config, will look further.
Also note that Android on my phone will only connect automatically to Rogers. I get "Error while searching for network" when searching networks to find Fido. Yes the WM does find and connect to Fido. I'm thinking that may point to the solution & sorry for not having mentioned this.
Thanks for your helps.
I have to apologize, just looking at my APN settings and they got wiped from what I entered, though STILL connecting somehow, maybe these settings causing my lockout. LOL.
my Froyo APN settings FWIW
Name: Fido
APN: fido-core-appl1.apn
Username: <not set>
Password: <not set>
Server: <not set>
Authentication type: <not set>
Proxy: <not set>
Port: <not set>
MMSC: http://mms.fido.ca
MMS proxy: 205.151.11.13
MMS port: 80
MCC 302
MNC 370
Authentication type: <not set>
APN type: <not set>
arrrghhh said:
You're probably right, but what else can we do...? He's going to have to figure out why it works in WinMo. That's why I am asking - do they support native Android devices, and what do they do for those devices? Figure that out, and you may be able to apply it to our port. Maybe.
Click to expand...
Click to collapse
IF it's an Android issue and IF I can help to solve it and IF it gets added to the port it'd be an honor.
Waiting for my credits to run out here and will play with the settings to try to connect.
igor45 said:
I will ask Fido, though from past experience they are iffy on discussing tech stuff with a pay-per-use customer with an un-fido-branded phone, LOL.
Have to try with another Sim from Rogers that I've got here somewhere, to get close to gleaning whether its carrier or o/s based.
Click to expand...
Click to collapse
Wait, it's not a FIDO branded phone? How did you get it to work in WinMo..?
You said it works fine in WinMo - if it wasn't provided by the carrier, you had to have done something to get it to work with them...
arrrghhh said:
Wait, it's not a FIDO branded phone? How did you get it to work in WinMo..?
You said it works fine in WinMo - if it wasn't provided by the carrier, you had to have done something to get it to work with them...
Click to expand...
Click to collapse
Bought this phone used and it's the unbranded version of the Rhodium. Was never locked to any provider
I'm looking into how Energy rom autoconfig'd the network. Sorry have been busy w/other things so bit more time needed.
igor45 said:
Bought this phone used and it's the unbranded version of the Rhodium. Was never locked to any provider
I'm looking into how Energy rom autoconfig'd the network. Sorry have been busy w/other things so bit more time needed.
Click to expand...
Click to collapse
Interesting that it "just works" in WinMo. I think that lays even more credence to the APN theory hyc had... or whatever CDMA would use in lieu of an APN.
Fido is GSM. APNs are key to the question.
Sent from my FRX06+ TP2 using Tapatalk
highlandsun said:
Fido is GSM. APNs are key to the question.
Click to expand...
Click to collapse
Geez, you'd think I'd notice that since it's in the title of the post...
Sorry.
my posting to the Fido forum
Re: MMS/APN settings for non-Fido phones
10-22-2011 03:21 PM
Have noticed several different APN settings that will work for data.
Can anyone offer explanation as to why there isn't just one setting that works?
I'm on Android on an unbranded (not unlocked) handset and using the "fido-core-appl1.apn" version of the APN settings and have 2 issues:
1-never get 3G, get E
2-when data credits run out (on pay-per-use) I can not access the refill/redirect site and have to go into WindowsMobile to refill.
The second is my most pressing (and annoying) issue since I don't necessarily care about my network speed at the moment.
Wonder why Fido doesn't have the different APN names/settings posted somewhere (if they did, mybad for missing it) and instead throws us into a public forum to get this info.
Feeling like a Christian in the Coliseum here, LOL.
someone in an earlier post warned to not use the access point "internet.fido.ca" with pay-go, why? ...and please how do you know this?
Thanks in advance
btw I do get 3g, my mistake
update : just did data refill from within WinMo but...
...noted that OperaMini in WinMo was unable to access the fido refill page, whereas IExplore did. I'm now leaning more towards this being a Fido-specific APN issue.
Next refill I will try with my Sim in an unlocked DesireZ and will report my findings. Then will try different APN settings failing that, since there seems to be several that provide a connection when there IS avilable data credit.
Hope this doesn't add too many more variables. heh.
And planning on actually talking to Fido about this. Will keep you posted.
Thx
Perhaps it's a WAP thing?
fixed - IS APN settings
APN type must be set to "default,supl,mms"
if set to anything else it won't work
....now to understand why.
After flashing my phone it can't connect to the mobile data network. I re-flashed the phone back to stock and it still doesn't work. On wi-fi the phone works fine. The 4g symbol shows up with the upload download arrows flashing but I don't get any signal.
Can someone please help me? I'm really frustrated...
Flash a different modem?
Did you check maybe you lost the imei on the process of flashing
If 4g is displsyed its probably not imei, but check it anyway.
Also turn off wifi calling and see if thst hss any affect.
Sent from my SGH-T999 using xda app-developers app
You'll be amazed at what a battery pull can fix.
I've tried multiple roms with different radios/modems but no luck.
The IMEI is still there. I don't know what the problem is... For example though, every time I try to go to a website, it gets automatically redirected to http://androidapi.t-mobile.com/apppack/mvno.html I doubt that means anything but just putting everything that I know.
I have the same issue and cant figure it out. Ill keep you posted if I figure something out.
Sent from my SGH-T999 using xda premium
Have you guys checked your APNs?
Tmobile has it set as a web2go plan.
Go to the the "acess tmobile" app and go to your plan and click upgrade. Done. Plan stays the same and everything works again.
Sent from my SGH-T999 using xda premium
leyvatron said:
Tmobile has it set as a web2go plan.
Go to the the "acess tmobile" app and go to your plan and click upgrade. Done. Plan stays the same and everything works again.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I can't even go to any websites on my phone without wifi. When I tried to open that app it wouldn't let me because it said that I can't use wi-fi with it.
And I did "check" my APN, I don't really know if there's anything wrong with it. I'm actually doing this for a friend and I have a Sprint SG3 that I rooted with absolutely no problems. This t-mobile phone though is really trying my patience.
try it again. turn wifi off and run the app. It should take you to your account.
Just go return it then get another phone.
The phone will literally not connect to ANYTHING data related unless on a wifi network. Unfortunately this t-mobile app will not work over wifi so I'm still stuck on what I can do.
mattpsx2 said:
I can't even go to any websites on my phone without wifi. When I tried to open that app it wouldn't let me because it said that I can't use wi-fi with it.
And I did "check" my APN, I don't really know if there's anything wrong with it. I'm actually doing this for a friend and I have a Sprint SG3 that I rooted with absolutely no problems. This t-mobile phone though is really trying my patience.
Click to expand...
Click to collapse
List the information you have on the APN.
Name: T-Mobile US
APN: epc.tmobile.com
Proxy: not set
Port: not set
user name: not set
password: not set
server: not set
mmsc: http://mms.msg.eng.t-mobile.com/mms/wapenc
mms proxy: not set
mms port: not set
mcc: 310
mnc: 260
authentication type: none
apn type: default,mms,supl
apn protocol: IPv4
Enable/disable APN: checked
bearer: unspecified
*edit
I've made some progress. My coworker has a t-mobile gs3 so I switched out the sim cards and it works. So I guess it's something with the sim card...
Ok, so I installed Cyangemod 10.1 on my SGH-1747M w/ Bell and till today my Phone has been working and now My phone said I had no service. I went to settings/about/status/ and it said that I have no service, netowrk: unknown and my IMEI was 0. I was able to reinject my IMEI back to my phone but I am still not getting any serice. I went back to stock and still I have no serivice. I have no clue what to do, please help me.
I have attached some images.
https://docs.google.com/open?id=0B3EwzLtxkGSAd3B6bU9GUHFtZlU
https://docs.google.com/open?id=0B3EwzLtxkGSAVk9US215U3JsOHM
Imei still showing blank? Did you do a nandroid before flashing cm10.1? Did you backup your efs folder? Looks like an imei issue.
Sent from my SAMSUNG-SGH-I747 using xda premium
I was able to get back the Imei, I did not do any nandroid or backup my efs folder, because I didn't even know that you have to do that. I just followed a guide to rooting and installing cyangenmod.
bustedwings said:
Imei still showing blank? Did you do a nandroid before flashing cm10.1? Did you backup your efs folder? Looks like an imei issue.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
So imei is showing correct on status screen? What are you showing for baseband?
Sent from my SAMSUNG-SGH-I747 using xda premium
What is the baseband? and How can I locate the Baseband.
bustedwings said:
So imei is showing correct on status screen? What are you showing for baseband?
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Found the baseband! I took a screen shot.
https://docs.google.com/open?id=0B3EwzLtxkGSAOXJyVzE1N2Y1N3c
DaveenJay said:
What is the baseband? and How can I locate the Baseband.
Click to expand...
Click to collapse
Baseband looks good. Its showing service at top of screen? Try making a call. Also Try manually selecting network. Make sure you have your APN settings entered aswell
Sent from my SAMSUNG-SGH-I747 using xda premium
bustedwings said:
Baseband looks good. Its showing service at top of screen? Try making a call. Also Try manually selecting network. Make sure you have your APN settings entered aswell
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
I agree, you probably need to set your APN. I'm not too familiar with Bell but I did a quick search to find the APN settings to use for Bell.
Go into Settings/More Settings.../Mobile Networks/Access Point Names. See if anything is showing there.
If not, hit the menu key (lower left haptic key), select +New APN, and enter the following and save it (and then select it if not enabled):
Bell Mobility:
APN Name: Bell LTE
APN: pda.bell.ca
Proxy: web.wireless.bell.ca
Port: 80
Username: <Not set>
Password: <Not set>
Server: <Not set>
MMSC: http://mms.bell.ca/mms/wapenc
MMSC proxy: web.wireless.bell.ca
MMS port: 80
MCC: 302
MNC: 610
APN type : <Not set>
(APN info found here: http://forum.xda-developers.com/showthread.php?t=1434995)
The Signal that Im getting is saying "Emergency Calls Only". I tried the APN, which is for internet i belive that doesn't work.
I heard something about a modem or something do I have to install that.
I was able to recive a text and I was able to get the hspa+ logo on the signal bar at the top for about 10 secnds. I sometimes says that I am conected to the bell network, but when I try to make a call, it doesn't go through.
skrambled said:
I agree, you probably need to set your APN. I'm not too familiar with Bell but I did a quick search to find the APN settings to use for Bell.
Go into Settings/More Settings.../Mobile Networks/Access Point Names. See if anything is showing there.
If not, hit the menu key (lower left haptic key), select +New APN, and enter the following and save it (and then select it if not enabled):
Bell Mobility:
APN Name: Bell LTE
APN: pda.bell.ca
Proxy: web.wireless.bell.ca
Port: 80
Username: <Not set>
Password: <Not set>
Server: <Not set>
MMSC: http://mms.bell.ca/mms/wapenc
MMSC proxy: web.wireless.bell.ca
MMS port: 80
MCC: 302
MNC: 610
APN type : <Not set>
(APN info found here: http://forum.xda-developers.com/showthread.php?t=1434995)
Click to expand...
Click to collapse
The Signal that Im getting is saying "Emergency Calls Only". I tried the APN, which is for internet i belive that doesn't work.
I heard something about a modem or something do I have to install that.
I was able to recive a text and I was able to get the hspa+ logo on the signal bar at the top for about 10 secnds. I sometimes says that I am conected to the bell network, but when I try to make a call, it doesn't go through.
bustedwings said:
Baseband looks good. Its showing service at top of screen? Try making a call. Also Try manually selecting network. Make sure you have your APN settings entered aswell
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Baseband = Modem. The screen shot you posted showing the baseband shows the correct modem as far as I know.
You could try another modem from here, sometimes older basebands/modems work better in some areas than the new ones released with the new stock roms: http://forum.xda-developers.com/showthread.php?t=1831898
And if that doesn't work, maybe try a factory data reset since you're at least getting a partial signal.
EDIT: Just make sure you read the post and choose the right modem. Flashing the wrong modem can cause issues.
So I did a factory rest and I was able to get HSPA+ and I called my house and It worked. I I used the internet for more than 5 mins. I tried to send my self a text and I never recived it.
skrambled said:
Baseband = Modem. The screen shot you posted showing the baseband shows the correct modem as far as I know.
You could try another modem from here, sometimes older basebands/modems work better in some areas than the new ones released with the new stock roms: http://forum.xda-developers.com/showthread.php?t=1831898
And if that doesn't work, maybe try a factory data reset since you're at least getting a partial signal.
EDIT: Just make sure you read the post and choose the right modem. Flashing the wrong modem can cause issues.
Click to expand...
Click to collapse
If there is nothing to do should I go back to the bell store and ask them?
skrambled said:
Baseband = Modem. The screen shot you posted showing the baseband shows the correct modem as far as I know.
You could try another modem from here, sometimes older basebands/modems work better in some areas than the new ones released with the new stock roms: http://forum.xda-developers.com/showthread.php?t=1831898
And if that doesn't work, maybe try a factory data reset since you're at least getting a partial signal.
EDIT: Just make sure you read the post and choose the right modem. Flashing the wrong modem can cause issues.
Click to expand...
Click to collapse
DaveenJay said:
If there is nothing to do should I go back to the bell store and ask them?
Click to expand...
Click to collapse
Wait, one more thing to try. Just ran into this post: http://forum.xda-developers.com/showthread.php?t=1732633
"For Bell I noticed you may get it working if you click the national data roaming option. Give it a reboot and you should see 4G for LTE. "
Check your APN again, and in the Mobile Networks section where you find Access Point Names listed (Settings/More Settings.../Mobile Networks/), you'll see a box to check for Data Roaming and/or National Data Roaming (on AT&T I'm only seeing Data Roaming).
Try clicking that, rebooting, and see what happens.
If that doesn't work and you need to take it to a Bell store, just make sure your phone is completely stock and that your flash counter is at zero (use Triangle Away). Otherwise they can deny you a warranty claim.
Hope this helps! :good:
DaveenJay said:
Ok, so I installed Cyangemod 10.1 on my SGH-1747M w/ Bell and till today my Phone has been working and now My phone said I had no service. I went to settings/about/status/ and it said that I have no service, netowrk: unknown and my IMEI was 0. I was able to reinject my IMEI back to my phone but I am still not getting any serice. I went back to stock and still I have no serivice. I have no clue what to do, please help me.
I have attached some images.
https://docs.google.com/open?id=0B3EwzLtxkGSAd3B6bU9GUHFtZlU
https://docs.google.com/open?id=0B3EwzLtxkGSAVk9US215U3JsOHM
Click to expand...
Click to collapse
You have no IMEI, if you did not back it up, you will have to re-inject it....there is a thread (actually numerous threads) showing you the procedure for doing this. if you are still looking for another answer, you are wasting time.
---------- Post added at 08:03 AM ---------- Previous post was at 08:02 AM ----------
skrambled said:
Wait, one more thing to try. Just ran into this post: http://forum.xda-developers.com/showthread.php?t=1732633
"For Bell I noticed you may get it working if you click the national data roaming option. Give it a reboot and you should see 4G for LTE. "
Check your APN again, and in the Mobile Networks section where you find Access Point Names listed (Settings/More Settings.../Mobile Networks/), you'll see a box to check for Data Roaming and/or National Data Roaming (on AT&T I'm only seeing Data Roaming).
Try clicking that, rebooting, and see what happens.
If that doesn't work and you need to take it to a Bell store, just make sure your phone is completely stock and that your flash counter is at zero (use Triangle Away). Otherwise they can deny you a warranty claim.
Hope this helps! :good:
Click to expand...
Click to collapse
He has no IMEI, APN settings are completely worthless at this point.
TheAxman said:
You have no IMEI, if you did not back it up, you will have to re-inject it....there is a thread (actually numerous threads) showing you the procedure for doing this. if you are still looking for another answer, you are wasting time.
---------- Post added at 08:03 AM ---------- Previous post was at 08:02 AM ----------
He has no IMEI, APN settings are completely worthless at this point.
Click to expand...
Click to collapse
Read further, he said he was able to re-inject his imei.
I was able to reinject my iMEI to my Phone. I am able to connect to the bell network, for about 5 mins, then it goes back to emergency Calls Only. I sometimes can use HSPA+, but most of the time it is connected to the Emergency Calls Only.
TheAxman said:
You have no IMEI, if you did not back it up, you will have to re-inject it....there is a thread (actually numerous threads) showing you the procedure for doing this. if you are still looking for another answer, you are wasting time.
---------- Post added at 08:03 AM ---------- Previous post was at 08:02 AM ----------
He has no IMEI, APN settings are completely worthless at this point.
Click to expand...
Click to collapse
skrambled said:
Read further, he said he was able to re-inject his imei.
Click to expand...
Click to collapse
By the look of his screen shot, it is blank.
TheAxman said:
By the look of his screen shot, it is blank.
Click to expand...
Click to collapse
I put black infront of all the imei #'s, serial #'s and those stuff that don't need to be shown. I reinjected the imei, I am still getting emergency calls only.
Wise decision! Don't need to be handing out your imei for someone to clone. :thumbup:
Sent from my SAMSUNG-SGH-I747 using xda premium
Hi everyone,
I'm brand new to this forum; so, hello, my name's Kyle! Anyway, my friend just signed up for straight talk and cancelled her ATT plan. She got a SIM card from Straight Talk and put it in her unlocked ATT Samsung Captivate Glide (she bought it unlocked and it was unlocked before she put her ATT SIM card in). When she put the Straight Talk SIM in and went to set up the APN, there was nothing at all listed. I tried helping her, and tried many different configurations, waited 5-10 seconds before hitting the back button, tried using the save button, and still no APN (list said empty). When I rebooted her phone, it came up with the message that the network was locked (can't remember exactly what it said, but it's where you need to put in the 8 digit code, and it says 'dismiss' below it.) I dialed *#7465625# and it says network lock [yes].. My question is, what do I do? She bought it brand new, unlocked, so does it need to be rooted and unlocked? I read something about flashing the ROM or something? I don't know a whole lot about phones and rooting, ROM, and whatever else, but I learn quickly. I don't even really know the questions to ask right now. Any and all advice would be greatly appreciated. Thank you in advance.
P.S. I believe she's running Android 2.2 right now
The phone is still SIM locked. If she is in good standing with AT&T (no money owed, no contract, or if there was a contract, she paid the terminiation fee if it was ended early), she should be able to call AT&T and ask nicely for the unlock code. She should just stress that she is the owner of the phone.
dzl said:
The phone is still SIM locked. If she is in good standing with AT&T (no money owed, no contract, or if there was a contract, she paid the terminiation fee if it was ended early), she should be able to call AT&T and ask nicely for the unlock code. She should just stress that she is the owner of the phone.
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Thank you so much for your response. She did exactly that today, and had no issues with ATT on the phone. The unlock code worked, and the phone is up and running. The only problem now is that she can call and text, but the data isn't working; I'm assuming it's because of the APN. I've found some APNs to try online, but every time I go to save them it takes me back to the menu with the two existing APNs and doesn't save the one I entered. I read that I should wait 5-10 seconds and hit the back button, but that hasn't worked either Also, one more question (sorry), if she upgrades from 2.2 to gingerbread will it create any problems? Thank you again, and in advance!
WayfaringMonk said:
Thank you so much for your response. She did exactly that today, and had no issues with ATT on the phone. The unlock code worked, and the phone is up and running. The only problem now is that she can call and text, but the data isn't working; I'm assuming it's because of the APN. I've found some APNs to try online, but every time I go to save them it takes me back to the menu with the two existing APNs and doesn't save the one I entered. I read that I should wait 5-10 seconds and hit the back button, but that hasn't worked either Also, one more question (sorry), if she upgrades from 2.2 to gingerbread will it create any problems? Thank you again, and in advance!
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My bad, haven't been on XDA in a while and just noticed this.
I personally don't have a Captivate, just cruising trying to learn something about some qwerty Andorid phones. 2.3 definitely won't cause any issues, I would actually suggest updating to it since it might solve some bugs like the one you are experiencing with creating a new APN. Here is my APN that works fine, incl data and mms FWIW:
Name: StraightTalk ATT
APN: att.mvno
Proxy: blank
Port: blank
Username: blank
Password: blank
Server: blank
MMSC: http://mmsc.cingular.com
MMS proxy: 66.209.11.33
MMS port: 80
MCC: 310
MNC: 410
Authentication Type: blank
APN type: default,supl,mms
APN protocol: IPv4
Bearer: Unspecified
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WayfaringMonk said:
Thank you so much for your response. She did exactly that today, and had no issues with ATT on the phone. The unlock code worked, and the phone is up and running. The only problem now is that she can call and text, but the data isn't working; I'm assuming it's because of the APN. I've found some APNs to try online, but every time I go to save them it takes me back to the menu with the two existing APNs and doesn't save the one I entered. I read that I should wait 5-10 seconds and hit the back button, but that hasn't worked either Also, one more question (sorry), if she upgrades from 2.2 to gingerbread will it create any problems? Thank you again, and in advance!
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Click to collapse
She should update to 4.0.4 (Ice Cream Sandwich). It's a marked improvement over Android 2, and the Captivate runs is swimmingly.
My wife has Straight Talk on her Captivate, and this is what settings work there:
Name: Whatever
APN: att.mvno
MMSC: http://mmsc.cingular.com
MMS proxy: proxy.mvno.tracfone.com
MMS port: 80
MCC: 310
MNC: 410
APN type: default,supl,mms,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
Everything else is set to "Not Set".
Note that if you have a "Straight Talk" SIM for the AT&T network, then there's no need to have the phone SIM unlocked. It sounds like you have a "Straight Talk" SIM for the T-Mobile network though, which requires a SIM unlock, and will unfortunately only yield EDGE speeds for data (in most of T-Mobile's network).
So, I recently got a Galaxy S4 as a phone from my job, on T-Mobile. After looking up some tutorials, I tried to use motochopper. It didn't work, and instead I lost my data. Wifi is fine, but otherwise if I try to load a page in Chrome, I'm redirected to a T-Mobile page saying my phone doesn't have a data plan associated with it.
Anyone have any idea what's going on here? If it's something simple (like, a setting that got overwritten), I could easily grab that from a co-worker's phone.
Pharylon said:
So, I recently got a Galaxy S4 as a phone from my job, on T-Mobile. After looking up some tutorials, I tried to use motochopper. It didn't work, and instead I lost my data. Wifi is fine, but otherwise if I try to load a page in Chrome, I'm redirected to a T-Mobile page saying my phone doesn't have a data plan associated with it.
Anyone have any idea what's going on here? If it's something simple (like, a setting that got overwritten), I could easily grab that from a co-worker's phone.
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Well that's quite strange, you never loose data when you use motochopper. Please check whether the problem is something else. Well i guess you accidentally wiped out the data will downloading the application. But i will recommend you to contact T Mobile whether it is a glitch from their side.
Pharylon said:
So, I recently got a Galaxy S4 as a phone from my job, on T-Mobile. After looking up some tutorials, I tried to use motochopper. It didn't work, and instead I lost my data. Wifi is fine, but otherwise if I try to load a page in Chrome, I'm redirected to a T-Mobile page saying my phone doesn't have a data plan associated with it.
Anyone have any idea what's going on here? If it's something simple (like, a setting that got overwritten), I could easily grab that from a co-worker's phone.
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Click to collapse
Try this. Go to your settings> more networks> access point names> menu, then enter the following:
Name: T-Mobile US
APN: fast.t-mobile.com
MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
MMS Proxy: Not set
MMS port: Not set
MCC: 310
MNC: 260
Auth: Not set
APN type: default,mms,supl
APN protocol: IPv4/IPv6
APN roaming protocol: IPv4/IPv6
Let me know if it works friend. Don't forget to select it. It worked for me .
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