When you remove the back cover there is a little hole with void written in it. I was wondering what this means. I am rooted but my friend hasn't rooted and still has it so it's not to do with rooting. Any help would be great
lol
there are screws in there u remove that sticker even if ur not rooted u void your warranty
Sent from my One V
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Hey.
I need to send my Desire to HTC for a repair under warranty. The top right corner of the screen protrudes from the case and a fair amount of dust has gotten inside. Not quite enough to see when the phone is powered on but clear when off and it's getting worse.
I have rooted my phone before and flashed a few ROMs. I'm now back to a stock HTC Rom, without Root access.
Will I be able to return it for a free repair?
Should be able to send it off for repair for free yes
Phone them up and tell them dust is getting under the screen and it's been like that from the start
Or e-mail them, same thing (faster answer by phone)
They'll tell you how to send it off etc
Thanks. I had been told that rooting leaves an removable trace and that HTC could refuse to repair the handset under warranty.
Un-root my Incredible in order to send it back. I recently dropped my phone and the screen craked pretty badly. Everything works its just the screen is craked and the bottom part is starting to break apart. So yeah my question is do i neeed to un root my phone to send it to verizion?
Yes u do they maight see that u been messing whit the phone and may charge u a full restock fee
Sent from my SAMSUNG-SGH-I897 using XDA App
Are you sending it to verizon or asurion for an insurance replacement? If its for a insurance replacement than no u dont. If your sending it to vzw for somereason than yes or they will void your warrnty.
Sent from my EVO.
I would, it is very easy. There is a how to in the forum. It took me about 10 minutes.
Sent from my Incredible. Built by HTC, perfected by Skyraider.
Unrooting first is the normal recommendation.
Or if you have the insurance where you can walk in with a baggy of phone parts, they can't void the warranty for rooting/flashing if you can't find the power switch.
hammers are more fun than flashing back to Ruu
IIDIncII said:
Un-root my Incredible in order to send it back. I recently dropped my phone and the screen craked pretty badly. Everything works its just the screen is craked and the bottom part is starting to break apart. So yeah my question is do i neeed to un root my phone to send it to verizion?
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Just follow part 2 in this thread
http://forum.xda-developers.com/showthread.php?t=786436&highlight=stock
It will take the phone back to a STOCK 2.2 as it was from Verizon, make sure to flash S-ON if you are S-OFF. After doing all that they will never know the difference.
The thing that cracks me up (see what I did there?) is that people still seem to think they have a warranty if they damage their phone....Warranty by definition covers manufacturer defects in the device, not damage. If you damage your phone you no longer have a warranty. So it doesn't matter if your phone is rooted or not.
Hi all,
I've had a bit of experience in rooting and flashing, back on my old Nexus 4. Haven't done it in awhile due to my Nexus 5 stock being bloody perfect in my opinion.
I'm going to get a Samsung Galaxy Tab S 10.5, and I've heard about all the bloatware. Obviously I would like to remove this crap if possible, but I was wondering about warranty issues. Is it now possible to restore the tablet back to a state that the warranty provider will not be able to tell it's been rooted/flashed (and voided warranty)?
Cheers.
Nope. Once knox has been tripped, you cant get back warrenty. There isnt even a root method that doesnt void knox either. What I do is wait like month or two before rooting to see if there are any faulty parts. Then i root and void warrenty.
DUHAsianSKILLZ said:
Nope. Once knox has been tripped, you cant get back warrenty. There isnt even a root method that doesnt void knox either. What I do is wait like month or two before rooting to see if there are any faulty parts. Then i root and void warrenty.
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Thanks a lot, exactly what I wanted to know !
Case closed!
Tomo8281 said:
Thanks a lot, exactly what I wanted to know !
Case closed!
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Click to collapse
Please read this, then close your case.
I just got my tablet back from Samsung. My screen stopped working so I went back to the store and they sent it back to Samsung.
I was a little bit freaking out, because it was rooted and then some. (had scratches on the side/cover, I've taken the cover of it once)
Now, 2 weeks later, I just retrieved it.
Tablet is fixed/replaced. Warranty was NOT voided.
And it looks like they really fixed it instead of just refurbishing/replacing. They replaced the hardware (broken mainboard, usbport, cables), de-rooted it and patched it up back to normal factory state.
I even got the stock recovery mode from Samsung on it, which they used to patch it up.
And the bootloader says KNOX WARRANTY VOID: 0.
I've looked in to this and found that Samsung is 'okay' with you rooting your device. Your warranty does NOT get voided if you root it!
If it breaks down due to software or hardware failure that is not of your own doing (i.e. not having it dropped/submerged, you get the point), Samsung will cover the first 'repair' you sent in.
Atleast here, in the Netherlands.
Just thought you guys should know this, as everybody is 'tripping their knox' and worrying about warranty.
In the EU there is a law saying that you are allowed to jailbreak electronics you own without losing warranty. So unless it is brokenot because of negligence including bricking,, they should fix it.
lynxblaine said:
In the EU there is a law saying that you are allowed to jailbreak electronics you own without losing warranty. So unless it is brokenot because of negligence including bricking,, they should fix it.
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It has to do something with Samsung. Depends on each thing that happens to your tablet. I think they only fix it once when Knox is tripped.
Europe has stronger consumer protection laws. I would not count on it in the U.S.
Yeah as I said, in the UK/EU yes. No idea about elsewhere. It is nothing to do with one fix if tripped its to do with consumer law.
The glass over my lens cracked and I want to get it fixed ASAP. Should I figure out a way to unroot, if that's even possible before going in?
Thanks in advance!
R4NDR01D said:
The glass over my lens cracked and I want to get it fixed ASAP. Should I figure out a way to unroot, if that's even possible before going in?
Thanks in advance!
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Gaining root most always technically voids all warranties. I have always unrooted in those situations. With physical damage they might not even check. When I got a replacement for my S5 they didn't even want it in person. Just sent a new one, and I sent back the old one in the mail. So maybe initiating it online would help you.
If u want to restore your lg g4 u can follow my post dont do the root method tho and ur lg be on default settings like nothing has touched it
http://forum.xda-developers.com/verizon-g4/help/lg-g4-vs985-root-video-walk-threw-t3166078
xgerryx said:
Gaining root most always technically voids all warranties. I have always unrooted in those situations. With physical damage they might not even check. When I got a replacement for my S5 they didn't even want it in person. Just sent a new one, and I sent back the old one in the mail. So maybe initiating it online would help you.
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OP asked about insurance, not warranty. Warranty doesn't cover physical damage by the user.
It technically does void insurance but they don't check your system for root when it's a simple screen replacement. They don't even need the unit to be on. Ask me how I know!
Spookymyo said:
It technically does void insurance but they don't check your system for root when it's a simple screen replacement. They don't even need the unit to be on. Ask me how I know!
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How do you know?
debolt said:
How do you know?
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Because I cracked my screen and took the phone in to Best Buy and I conveniently left my battery at home and the geek squad guy told me it wasn't an issue because they didn't need to turn it on to replace the screen.
I read many things about that root will void my warranty, or not. The main question is above. Is there a clean answer for this? OR Is there a way that I can root without tripping Knox?
I would be very grateful if someone cen get me a clean answer for this because I'm searching about this for too long time now.
Sorry for my bad english, I'm a hungarian
As far as i know rooting will void your warranty no matter what, in older Android versions there were ways to root without tripping it but Samsung have upped their game and it will void your warranty
elderwolf123 said:
As far as i know rooting will void your warranty no matter what, in older Android versions there were ways to root without tripping it but Samsung have upped their game and it will void your warranty
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Thanks for the anwser, and one more thing.. What is in the warranty? I mean what they will repair? They are looking only the software side of the phone? Or if my camera will broke then they will replace it?
GreGaming said:
Thanks for the anwser, and one more thing.. What is in the warranty? I mean what they will repair? They are looking only the software side of the phone? Or if my camera will broke then they will replace it?
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if its a hardware issue like if the board just randomly dies, memory corrupts, battery expands etc. its not common but its there more to cover their ass. if you were to drop your phone in water or crack the screen it isnt covered. They look at the software to see if you have violated the EULA and if you have they legally dont have to do anything