Ok when I got my my phone in July about a month after the wifi went bad and I unlock the bootloader does the warranty still cover that
Thanks for the help
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You should still be covered for hardware defects regardless of bootloader status
Ashley568 said:
Ok when I got my my phone in July about a month after the wifi went bad and I unlock the bootloader does the warranty still cover that
Thanks for the help
Sent from my HTC One X using xda app-developers app
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if you have unlocked the bootloader they'll complain about this... if you're lucky they will repair it for you, if you are not you will have to do it by yourself, which is better and less time consuming (15 minutes)
Related
Hello,
I need a repair for my HTC One X but I've unlocked the bootloader. So my.repair will not be under warranty. Any solutions to fix it? Thnx.
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Anybody?
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Depends on what the problem is. They may determine it was caused by whatever you did.
My USB port stopped working for charging or anything else and I had an unlocked bootloader with a custom rom and they didn't say anything to me about it.
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What kind of repair? I guess if it's hardware related, you should get it repaired for free, although you might need to raise your voice a little.
My WiFi is not working and the case is cracking. So do i have to relock it?
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Good luck if you are in the UK... I tried sending mine back for repair but was sent straight back to me due to it being relocked. After a few heated conversations and the issue being esculated I was told that "even if the volume button fell off, it would be out of warranty" because "illegal software" had been installed. Absolutely ridiculous I know and I'm sure not even legal, (against statuary rights).. I have to read up get some info and advice before confronting them again...
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stout0_0 said:
Good luck if you are in the UK... I tried sending mine back for repair but was sent straight back to me due to it being relocked. After a few heated conversations and the issue being esculated I was told that "even if the volume button fell off, it would be out of warranty" because "illegal software" had been installed. Absolutely ridiculous I know and I'm sure not even legal, (against statuary rights).. I have to read up get some info and advice before confronting them again...
Sent from my HTC Wildfire using xda app-developers app
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So, if you unlock it but it is clean, wiped every software you added, there would be no problem?
Nope, that is exactly what I did.. cleaned wiped fresh official stock ruu installed.. intact if I'm not mistaken its not possible to relock without stock Rom cleanly installed..
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stout0_0 said:
Nope, that is exactly what I did.. cleaned wiped fresh official stock ruu installed.. intact if I'm not mistaken its not possible to relock without stock Rom cleanly installed..
Sent from my HTC Wildfire using xda app-developers app
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So if the law says that you lost your guarantee because you installed illegal software and HTC uses that to deny you the guarantee, but they can't prove it, you would win in the court.
That's the thing, I was told that because I used third party software to unlock it (they class HTCdev as third party) that voided the warranty.. when they say "illegal" software it isn't actually illegal in the eyes of the law, just htc call it illegal because HTC will void the warranty...
Sent from my HTC Wildfire using xda app-developers app
The minute that you go onto HTCDev, click the agreement and then flash it as per instructions is where you waive your rights to any repair within the warranty period. It seems that sometimes they will still repair it regardless (depending on the actual problem) but I'm not prepared to make that gamble just yet. I had a Desire prior to my One X and regularly flashed rom's on this since almost day 1 of getting as I knew that it could be returned to the state that I bought it in for warranty purposes. I'm not going to attempt to root the One X until I'm close to the end of its warranty period as I'm seeing far too many people having problems with them
stout0_0 said:
Good luck if you are in the UK... I tried sending mine back for repair but was sent straight back to me due to it being relocked. After a few heated conversations and the issue being esculated I was told that "even if the volume button fell off, it would be out of warranty" because "illegal software" had been installed. Absolutely ridiculous I know and I'm sure not even legal, (against statuary rights).. I have to read up get some info and advice before confronting them again...
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Consumer rights are very strong in the UK, HTC are perfectly within their right to deny you warranty, but on top of that, you have statutory rights. Those rights are with the retailer, not HTC.
Sup guys/gals, this is my first issue with hardware or build quality today I noticed my screen rocks side to side mainly when pressing the top 2 corners of the device I just updated arhd 9.4.0 with st and noticed a price drop on mc3 so I played that for 30min the device become extremely hot then I noticed the screen issue. I would like to hear if you've had this issue and how you got it fixed was it covered under warranty even with bootloader relocked? btw I'm on three UK
Sent from my HTC One X using xda premium
Wow am I the only one? The whole screen is moving you can't see it move but can feel it the case seems a lot looser than last night it also seems to have developed the flex issue over night I woke up with my battery temp at 50oC and when I slightly touch the HTC logo top quarter of the screen goes white when it should be black I'm starting too get worried now would really appreciate some advice guys
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canna666 said:
Sup guys/gals, this is my first issue with hardware or build quality today I noticed my screen rocks side to side mainly when pressing the top 2 corners of the device I just updated arhd 9.4.0 with st and noticed a price drop on mc3 so I played that for 30min the device become extremely hot then I noticed the screen issue. I would like to hear if you've had this issue and how you got it fixed was it covered under warranty even with bootloader relocked? btw I'm on three UK
Sent from my HTC One X using xda premium
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Click to collapse
Return back to stock relock bootloader and take it back and see what that your screen shouldn't move
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canna666 said:
Wow am I the only one? The whole screen is moving you can't see it move but can feel it the case seems a lot looser than last night
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That is clearly a hardware / manufacturing defect, so they will most probably fix it despite the unlocked bootloader. But like the poster above me said, relock the bootloader and flash the correct RUU before taking it back.
Lol definitely shouldn't move I think gameloft killed my screen as I've never noticed any problem before I'm more worried about three saying I must cover the costs as they've tried several times with my n96, n97, x10i but I stood my ground and got all of these phones for free in one contract at no extra cost I'm guessing it wont be as smooth when they see bootloader relocked
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The only problem is getting past those filefactory links for ruu last time they want £8 for 1 file
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canna666 said:
The only problem is getting past those filefactory links for ruu last time they want £8 for 1 file
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There is a premium user name and a password somewhere in that thread (it was working last time I checked).
PhoenixFx said:
There is a premium user name and a password somewhere in that thread (it was working last time I checked).
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Really didn't see that cheers dude I'll have a look
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But its hardware fault not your fault I don't believe playing a game would make your screen move I could understand if it got hot and changed colour but it shouldn't move just try and see what that say if that say no go to HTC
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canna666 said:
Really didn't see that cheers dude I'll have a look
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Here you go
joewong1991 said:
But its hardware fault not your fault I don't believe playing a game would make your screen move I could understand if it got hot and changed colour but it shouldn't move just try and see what that say if that say no go to HTC
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I thought the same but my phone has never got that hot before even on terga3 games just hope they replace for free,
I've just found filefactory password my cid is H3G__001 when checking bootloader it says my radio is 1.1204.103.14
Is ruu below correct it looks right to me but wanna make sure
Ruu_endeavor_u_ics_40_h3g_uk_1.28.771.9_radio_1.1204.103.14
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PhoenixFx said:
Here you go
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Already found it thanks anyway I did start at page 1 but its a good job I went backwards instead
Edit: wow filefactory so slow good job I did'nt pay as I'm rockin 50mb connection yet download speed is 40kb looks like I've got a couple hours wait :banghead:
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canna666 said:
I thought the same but my phone has never got that hot before even on terga3 games just hope they replace for free,
I've just found filefactory password my cid is H3G__001 when checking bootloader it says my radio is 1.1204.103.14
Is ruu below correct it looks right to me but wanna make sure
Ruu_endeavor_u_ics_40_h3g_uk_1.28.771.9_radio_1.1204.103.14
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Yep that's correct
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Woohooo finally got ruu now my question is are all stock recovery.img the same or do I need recovery_128.img for my ruu
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And I got it back.. had sent it on due to WiFi issue. I honestly can't tell much since I have moved to a new apartment. The WiFi issue (I think) is gone. I checked this by going to a room where the signal is bad and then pushing my fingers at the WiFi spot. Nothing changed, no connection improvement what so ever. If anything after pushing the area my connection has gotten slightly worse if that certain spot is pushed..opinion on this is welcome.
Just thought is mention that I had sent my phone in for repair with an unlocked bootloader and on arhd 9.2.0 and got it back without having to pay.
That's my story..
Sent from my HTC One X using xda app-developers app
I have just arranged a repair of my handset due to WiFi hardware fault. Will be collected by UPS tomorrow. Stock ROM and Re Lock bootloader time!!
That was quite lucky shame some have completely got it back to stock and have had to pay. Its a shame its not very consistent.
shadehh said:
And I got it back.. had sent it on due to WiFi issue. I honestly can't tell much since I have moved to a new apartment. The WiFi issue (I think) is gone. I checked this by going to a room where the signal is bad and then pushing my fingers at the WiFi spot. Nothing changed, no connection improvement what so ever. If anything after pushing the area my connection has gotten slightly worse if that certain spot is pushed..opinion on this is welcome.
Just thought is mention that I had sent my phone in for repair with an unlocked bootloader and on arhd 9.2.0 and got it back without having to pay.
That's my story..
Sent from my HTC One X using xda app-developers app
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Lucky indeed!!
ViperX Goodness
Mind telling which Service Center?
shadehh said:
And I got it back.. had sent it on due to WiFi issue. I honestly can't tell much since I have moved to a new apartment. The WiFi issue (I think) is gone. I checked this by going to a room where the signal is bad and then pushing my fingers at the WiFi spot. Nothing changed, no connection improvement what so ever. If anything after pushing the area my connection has gotten slightly worse if that certain spot is pushed..opinion on this is welcome.
Just thought is mention that I had sent my phone in for repair with an unlocked bootloader and on arhd 9.2.0 and got it back without having to pay.
That's my story..
Sent from my HTC One X using xda app-developers app
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Did they return it with the bootloader re-locked and the stock sense rom on? Or was it returned with the ROM you already had on intact?
It was returned repaired the same way I sent it.
Sent in:
Super Su
Recovery mode
Arhd 9.1.0 (not 9.2.0 just checked)
Returned:
WiFi fixed
Super Su
Recovery mode
Arhd 9.1.0
Sent from my HTC One X using xda app-developers app
shadehh said:
It was returned repaired the same way I sent it.
Sent in:
Super Su
Recovery mode
Arhd 9.1.0 (not 9.2.0 just checked)
Returned:
WiFi fixed
Super Su
Recovery mode
Arhd 9.1.0
Sent from my HTC One X using xda app-developers app
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How long did it take for them to repair it and send it back?
shadehh said:
And I got it back.. had sent it on due to WiFi issue. I honestly can't tell much since I have moved to a new apartment. The WiFi issue (I think) is gone. I checked this by going to a room where the signal is bad and then pushing my fingers at the WiFi spot. Nothing changed, no connection improvement what so ever. If anything after pushing the area my connection has gotten slightly worse if that certain spot is pushed..opinion on this is welcome.
Just thought is mention that I had sent my phone in for repair with an unlocked bootloader and on arhd 9.2.0 and got it back without having to pay.
That's my story..
Click to expand...
Click to collapse
Where you sent it? Directly at HTC service, or to your carrier?
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I sent it at my carrier which is a a1 Austrian contract. As far as I have been informed it was sent to htc in Czech. @above, it took a bit less than two weeks in my case. Round 12 days. So two weeks
Sent from my HTC One X using xda app-developers app
This is an information, all that we need. Because in that case you're right. Wi-Fi is a hardware problem and they should recognize the warranty. But unfortunately, not always and not everywhere be received correctly.
Exactly my point. I have a friend who threatened and actually wasn't lightly meaning that he would go as far as to suing them if they do not comply. They ended up replacing his nearly one year old phone with a New one. I think in this case it depends more on in which country you are in than anything else.
A.k.a the country is a major influence
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shadehh said:
Exactly my point. I have a friend who threatened and actually wasn't lightly meaning that he would go as far as to suing them if they do not comply. They ended up replacing his nearly one year old phone with a New one. I think in this case it depends more on in which country you are in than anything else.
A.k.a the country is a major influence
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hi
hi
actually feel the guys in my country India Bangalore not all that technically qualified they try the usual procedure just reflash the ROM and if we have not relocked,added the right boot.img and stock recovery they end up bricking it and then they just send it to HTC ho at India and get it replaced :good::laugh:
im 100% sure that the first thing they do here is just re flasher the original ROM
and i really dont think these ASPs in my county dont(at least the ones at bangalore ) know about locking the boot loader :laugh:
haree said:
hi
hi
actually feel the guys in my country India Bangalore not all that technically qualified they try the usual procedure just reflash the ROM and if we have not relocked,added the right boot.img and stock recovery they end up bricking it and then they just send it to HTC ho at India and get it replaced :good::laugh:
im 100% sure that the first thing they do here is just re flasher the original ROM
and i really dont think these ASPs in my county dont(at least the ones at bangalore ) know about locking the boot loader :laugh:
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Haha true! Im from Bangalore as well and experienced a similar thing with my friend's HOX!
He sent it back in for the slightly yellowish spot on the display after rooting and unlocking the bootloader. They called him back and said they will give him a new piece He received a brand new one.
Thanks to to their stupidity, I think we Indians can still claim warranty
Hello. I bought about eight months Gvshymv. You're just a tiny spot of white on black LCD door. But other colors right door. This is a very small point, I think it's a pixel. I want to ask is there a way to fix it?
No, send it while you have warranty
Sent from my LT15i using xda premium
Bootloader unlock my phone so my phone is out of warranty
You'll have to buy a new screen and install it to get rid of that faulty pixel
the endaKo
There is no way to repair the dead pixels? :crying:
No. Better leave it as it i.
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daniiel said:
Bootloader unlock my phone so my phone is out of warranty
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Relock and try your luck
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Hello, I bought an HTC One X from Ebay and i found it really cheap. Anyways it is rooted as i see it has SuperSU app. But im afraid it was stolen as its price was so low. I wanna know if someone can block a rooted device? It was originally locked and the bootloader has been unlocked by the seller. At least thats what he said. Please I would be grateful if you could reply to my question. And if it gets blocked is there any way i can unblock it? Thanks
Did it work..?
I don't think that there's a problem
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I thing changing imei is possible through jtag. I don't know if it is legal or not.
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Anyways could it get blocked by the seller? As the device is rooted
tonisr said:
Anyways could it get blocked by the seller? As the device is rooted
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Mine did not..and i have a complete replacement phone from warrenty repair..which was unlocked..lol
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Alex-V said:
Mine did not..and i have a complete replacement phone from warrenty repair..which was unlocked..lol
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Thats good news! Thanks mate