can't make calls or texts - T-Mobile, Samsung Galaxy SIII

Hello,
just out of the blue my phone can't make any calls or texts. It keeps failing on either of those two, occasionally, I could get one text or call to go through and then it stops working again. I checked and there was full signal at the time, IMEI is still there. I flashed leaked jb roms and cm10 and they both have problems. But the sim when inserted into my unlocked one x works just fine. Does anybody know how I can fix this problem?
Thanks,

Where did you buy your s3?

psykhotic said:
Where did you buy your s3?
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I bought it from costco. Does it appear that my sim is toast?

Yeah try another sim Costco has good return policy if it is bad
Sent from my SGH-T999 using xda premium

well thanks for the reply guys. I did an odin back to stock. and same problem. I may need to have it either the phone or the sim replaced ;(

ws2112 said:
I bought it from costco. Does it appear that my sim is toast?
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I have the same problem, in what way do you refer in sim toast? THe sim card or tray where the sim card is placed?

yavihah said:
I have the same problem, in what way do you refer in sim toast? THe sim card or tray where the sim card is placed?
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Click to collapse
depends does it read other sims but not yours? does it not read any sims at all? you can break it down from there.

Related

Not happy with Samsung's repair service

i sent it in to fix my sim tray because it was defective. it came back and its brand new now. and it still wont read my sim. they told me to send it back to get it fixed. will it get fixed??
LOL we wont know, can you ask t mobile for a replacement phone instead of asking Samsung?
Sent from my SGH-T989 using xda premium
If it's brand new, maybe you need a new sim or a new mainboard?
heygrl said:
If it's brand new, maybe you need a new sim or a new mainboard?
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Click to collapse
This. If the SIM failed in the new phone, I'd try a new SIM.
g1user101 said:
i sent it in to fix my sim tray because it was defective. it came back and its brand new now. and it still wont read my sim. they told me to send it back to get it fixed. will it get fixed??
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Click to collapse
have you ever though, might actually be your SIM that is defective instead of the phone?
it's extremely unusual for a phone SIM card slot to be defective twice
have you tried your SIM card on another phone?
Ugggggggh.
g1user101 said:
i sent it in to fix my sim tray because it was defective. it came back and its brand new now. and it still wont read my sim. they told me to send it back to get it fixed. will it get fixed??
Click to expand...
Click to collapse
how did you know it's a brand new one ?
I've been told that samsung won't replace phones ,IDK
Why have you still not replaced the Sim card when everyone is telling you that is probably what it is?
Sent from my SGH-T989 using xda premium
its not my sim card. i put it in my bro's s2 and it works. other sims dont work. they said its the sim prong reader thats messed up. i dont have the reciept so i cant do it through tmobile. i already sent it in to samsung. when it came back, the sim was a little loose in the tray. its probably that. cuz the sim trays not broken. it keeps reading searching.
you can put a little piece of paper on it to keep it in place
also make sure you did put the SD card facing out
the cut corner should be facing out, not inside
Where did you buy the phone from? Did the Sim ever work in the phone? If it has, and it's not a used phone, T-Mobile's system will automatically see the warranty in the system.
Otherwise, if you have the php bundle on your T-Mobile account, T-Mobile will replace it under warranty anyway...regardless what the system shows for warranty information.
Sent from my SGH-T989 using XDA App
nope the sim never worked. the sim prongs where messed up when i got it.
searching for how long?
first start always takes a long time to find the network..
more than hours. its sent back for another repair

no sim card error..

about 3-5 times a day, I'm just using my phone(Verizon gnex) and it suddenly just says
no sim card detected. and it gives me an option to restart. what I usually have to do is turn it off. pull battery out. take out sim card and reinsert. then boot up to make it work.
I haven't really flashed in awhile so I don't think its my ROM problem. I've been running liquidsmooth beta 2 from the day it came out but this problem has started about a week ago.
is it a problem with my sim card? please help me fix this issue...
Either bad SIM or you have dirty/broken pins in the SIM tray. Check that then talk to Verizon.
how do I check if mine is broken?..
bluemoon1221 said:
how do I check if mine is broken?..
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Well it looks pretty obvious if you see one. One or more pins are just doesn't look right if it's broken. If you haven't noticed anything abnormal about your SIM tray, I would assume that the SIM tray is fine.
Also have you dropped it recently? If you have, it might be one of the internal that is broken. This happened to me once and had to pay 150$ to repair it. If you have same problem as I had, then your signal should decrease over time and then not read the SIM at all...
If you didn't dropped nor SIM tray is fine, I'll assume there's a problem with the SIM card itself.
kyokeun1234 said:
Well it looks pretty obvious if you see one. One or more pins are just doesn't look right if it's broken. If you haven't noticed anything abnormal about your SIM tray, I would assume that the SIM tray is fine.
Also have you dropped it recently? If you have, it might be one of the internal that is broken. This happened to me once and had to pay 150$ to repair it. If you have same problem as I had, then your signal should decrease over time and then not read the SIM at all...
If you didn't dropped nor SIM tray is fine, I'll assume there's a problem with the SIM card itself.
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Sorry for the late reply but if I go to Verizon, will they give me a new sim card if I ask for one?
would they care if I'm on a custom ROM?
bluemoon1221 said:
Sorry for the late reply but if I go to Verizon, will they give me a new sim card if I ask for one?
would they care if I'm on a custom ROM?
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Click to collapse
I'm not really sure. I think you can replace the SIM card, but I think you have to pay for it...
Swyped on my Galaxy Nexus running AOKP with Franco Kernel, overclocked to 1.4GHz
I used to have that problem. Have you had the PUK password input pop up. Or sim security on?
W/ security Id have to pull the battery and pop out/in the sim after Id been on airplane or screen off for period of time
Sent from my Galaxy Nexus using xda premium

Please please Help!! Insert Sim card!

Hello my friends, I have crazy situation on my phone, I bought a T-Mobile Galaxy S3 and when I put my sim card it won't recognize the phone will not detect the Sim card, I tried many sim cards, I take to T-Mobile store and they coudnt do anything at all, it simply wont detect sim, it says insert sim, what do you guys saggest? sim card slide is broken or what do you think... thanks for your help
Sounds like it might be a blocked imei.
Sent from my SGH-T999 using Tapatalk 2
how they blocked imei?
Towle said:
Sounds like it might be a blocked imei.
Sent from my SGH-T999 using Tapatalk 2
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How they blocked, when I check phones IMEI I can see it, so T-Mobile can actually blocked the phone so people shouldn't use it? is that mean I can use Att Sim card?
bishaarcc said:
How they blocked, when I check phones IMEI I can see it, so T-Mobile can actually blocked the phone so people shouldn't use it? is that mean I can use Att Sim card?
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Yes t mobile can block the imei if the phone has been stolen or not paid for completely and the person stopped paying installments on it they can block the imei. But no this does not mean you can use it on att unless you unlock it or flash as people call it
Sent from my SGH-T999 using xda app-developers app
I think they did not blocked it...
atlprettygirl2145 said:
Yes t mobile can block the imei if the phone has been stolen or not paid for completely and the person stopped paying installments on it they can block the imei. But no this does not mean you can use it on att unless you unlock it or flash as people call it
Sent from my SGH-T999 using xda app-developers app
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So how I know whether tmobile blocked? the phone should anyway read the sim card right? or if they blocked the IMEI number phone can not detect the sim
Where did you buy the phone from? I suggest you get it replaced.
bishaarcc said:
Hello my friends, I have crazy situation on my phone, I bought a T-Mobile Galaxy S3 and when I put my sim card it won't recognize the phone will not detect the Sim card, I tried many sim cards, I take to T-Mobile store and they coudnt do anything at all, it simply wont detect sim, it says insert sim, what do you guys saggest? sim card slide is broken or what do you think... thanks for your help
Click to expand...
Click to collapse
I had a similar problem with my old Galaxy S2 and it turned out to be a bad Sim card slot. You should go to a nearby cell phone store and have them check it. It usually costs around $30 dollars to fix. You can also check if its a bad sim card by inserting it on a different phone and see if it gives you the same error.
Honestly tmobile would of helped more if you bought it from them. While yeah it might be a simple sim lot issue or maybe your putting it the wrong way who knows lol. By guess would be you bought it from a person and they messed it up then try to sale it to you, but really if it was from a store just get it replaced.
Sent from my SGH-T999 using xda app-developers app
Has been fixed!
Adrian b said:
I had a similar problem with my old Galaxy S2 and it turned out to be a bad Sim card slot. You should go to a nearby cell phone store and have them check it. It usually costs around $30 dollars to fix. You can also check if its a bad sim card by inserting it on a different phone and see if it gives you the same error.
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Click to collapse
Absolutely, thanks a lot, the problem was the sim card slot, they replaced it and it cost 75 dollars, still great I can at least use the phone now... thanks everyone who halped me, and thanks everyone who also viewed this page... thanks all and finally my phone works!
bishaarcc said:
Absolutely, thanks a lot, the problem was the sim card slot, they replaced it and it cost 75 dollars, still great I can at least use the phone now... thanks everyone who halped me, and thanks everyone who also viewed this page... thanks all and finally my phone works!
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Click to collapse
Glad you got it working and it wasn't a bad imei.
Sent from my SGH-T999 using Tapatalk 2

[Q] Just got an S3 model I747M but wont make calls

Im new to this phone
So the original carrier is Claro PR. I have succesfully unlocked the phone cause im using AT&T SIM on it and it has signal and all but it wont make/recieve calls, nor text and wont go on the internet.
Anyone have had this happen before on unlocked phone? I was thinking on rootinh it and throwing a AT&T rom to see if it fixes it but im asking first before trying anything that can brick it
Did you unlock it using the free method or by a code?
For data, did you check the APN settings? Under network preferences, did you select auto? Are you sure the SIM is registered on the network?
audit13 said:
For data, did you check the APN settings? Under network preferences, did you select auto? Are you sure the SIM is registered on the network?
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yup just re verified and it says AT&T when you pull down the notification bar
it was unlocked by code
Strange. Did you have a chance to try the SIM in another phone?
audit13 said:
Strange. Did you have a chance to try the SIM in another phone?
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Click to collapse
sim was being used used on an iphone
it also has pending update it has 4.1.1
Is this a prepaid SIM on ATT?
audit13 said:
Is this a prepaid SIM on ATT?
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Click to collapse
nope contract its a contract one
I'm at a loss as to why it doesn't work even though it gets a signal. Maybe something is screwed up in the service menu settings.
audit13 said:
I'm at a loss as to why it doesn't work even though it gets a signal. Maybe something is screwed up in the service menu settings.
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Click to collapse
Indeed I am baffled >_< first time this has happend to me and its really wierd
Can you try the phone with another provider? Is it possible the phone is defective?
​
audit13 said:
Can you try the phone with another provider? Is it possible the phone is defective?
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Click to collapse
dont have another sim available
well talked to a buddy of mine he works for att he said the iphone brings a sim card already inserted that it maybe be that since supposly some iphone use special sim in order to sctivate the phone.
He told me to pass tomorrow to his store to check it out guess that my last chance since with my wife SIM it does the same signal and all but no calls or text >_> annoying
Well be happy sounds like the Sim which is really cheep if not free to get
Sent from my ATT Samsung Galaxy SIII using TapaTalk

The phone can't recognize my sim card

Hey,
I got the phone yesterday and after putting in my cut nanosim the phone didn't recognize it and showed "no sim card" message.
I tried to put an other nanosim and it didn't work. After that, I came to my mobile customer service and even they couldn't fix it.
Does anyone know how to fix it?
Same problem here
Bought my brother the phone last week, still not working!
Could really use some help, thanks in advance
was the sim pre-cutted or did you cut it yourself? because nano-sims are thinner than micros, and they don't always work if self-cutted
RedMaio said:
was the sim pre-cutted or did you cut it yourself? because nano-sims are thinner than micros, and they don't always work if self-cutted
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Click to collapse
I cut it my self with a sim cutter, but when I tried to put a new one, it also didn't work...
eRom. said:
I cut it my self with a sim cutter, but when I tried to put a new one, it also didn't work...
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Click to collapse
I suggest you to try with an hard reset, just to exclude software problems.
If it doesn't work I would contact google to rma it

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