Please please Help!! Insert Sim card! - T-Mobile, Samsung Galaxy SIII

Hello my friends, I have crazy situation on my phone, I bought a T-Mobile Galaxy S3 and when I put my sim card it won't recognize the phone will not detect the Sim card, I tried many sim cards, I take to T-Mobile store and they coudnt do anything at all, it simply wont detect sim, it says insert sim, what do you guys saggest? sim card slide is broken or what do you think... thanks for your help

Sounds like it might be a blocked imei.
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how they blocked imei?
Towle said:
Sounds like it might be a blocked imei.
Sent from my SGH-T999 using Tapatalk 2
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How they blocked, when I check phones IMEI I can see it, so T-Mobile can actually blocked the phone so people shouldn't use it? is that mean I can use Att Sim card?

bishaarcc said:
How they blocked, when I check phones IMEI I can see it, so T-Mobile can actually blocked the phone so people shouldn't use it? is that mean I can use Att Sim card?
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Yes t mobile can block the imei if the phone has been stolen or not paid for completely and the person stopped paying installments on it they can block the imei. But no this does not mean you can use it on att unless you unlock it or flash as people call it
Sent from my SGH-T999 using xda app-developers app

I think they did not blocked it...
atlprettygirl2145 said:
Yes t mobile can block the imei if the phone has been stolen or not paid for completely and the person stopped paying installments on it they can block the imei. But no this does not mean you can use it on att unless you unlock it or flash as people call it
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So how I know whether tmobile blocked? the phone should anyway read the sim card right? or if they blocked the IMEI number phone can not detect the sim

Where did you buy the phone from? I suggest you get it replaced.

bishaarcc said:
Hello my friends, I have crazy situation on my phone, I bought a T-Mobile Galaxy S3 and when I put my sim card it won't recognize the phone will not detect the Sim card, I tried many sim cards, I take to T-Mobile store and they coudnt do anything at all, it simply wont detect sim, it says insert sim, what do you guys saggest? sim card slide is broken or what do you think... thanks for your help
Click to expand...
Click to collapse
I had a similar problem with my old Galaxy S2 and it turned out to be a bad Sim card slot. You should go to a nearby cell phone store and have them check it. It usually costs around $30 dollars to fix. You can also check if its a bad sim card by inserting it on a different phone and see if it gives you the same error.

Honestly tmobile would of helped more if you bought it from them. While yeah it might be a simple sim lot issue or maybe your putting it the wrong way who knows lol. By guess would be you bought it from a person and they messed it up then try to sale it to you, but really if it was from a store just get it replaced.
Sent from my SGH-T999 using xda app-developers app

Has been fixed!
Adrian b said:
I had a similar problem with my old Galaxy S2 and it turned out to be a bad Sim card slot. You should go to a nearby cell phone store and have them check it. It usually costs around $30 dollars to fix. You can also check if its a bad sim card by inserting it on a different phone and see if it gives you the same error.
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Absolutely, thanks a lot, the problem was the sim card slot, they replaced it and it cost 75 dollars, still great I can at least use the phone now... thanks everyone who halped me, and thanks everyone who also viewed this page... thanks all and finally my phone works!

bishaarcc said:
Absolutely, thanks a lot, the problem was the sim card slot, they replaced it and it cost 75 dollars, still great I can at least use the phone now... thanks everyone who halped me, and thanks everyone who also viewed this page... thanks all and finally my phone works!
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Glad you got it working and it wasn't a bad imei.
Sent from my SGH-T999 using Tapatalk 2

Related

New sim card?

Hey guys so I need a new sum card for the wick calling and when I go into a t mobile store they said they need the sum card that came with the box but I never got any, then they say it costs 20 dollars for the sum card alone. Is this just a scam cause I read on one of the threads that they're suppose to give it to you for free. What do I do?
call in (customer service 800) first and get them to notate your account that you need the sim, when they pull up your account (corporate locations only) they will see the note and usually not charge you
I have a sim card you can have message me if u want it it came with my phone but i dont use tmobile
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Ya thats bull**** i have never had to pay for one in my life and had tmobile for over 10 years. They practically throw them at me whenever i go into the store for anything.
I know they are making the cost up but do I just tell them look up my account when I get the note thing saying I need a new sum card? I want to outsmart the snotty t mobile workers who don't know anything about phones
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Hi. My sim card was bad too. I just walked into a T-Mobile, and they gave me a new one on the spot. There should be no charge. They actually have a little sim card reader that should be able to tell if yours is bad. I'm new to the whole sim cards thing, but maybe they're charging you because you're upgrading from an older sim?
The first thing he checked was if I had an older card, which didn't support the wifi calling.
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js042507 said:
Hi. My sim card was bad too. I just walked into a T-Mobile, and they gave me a new one on the spot. There should be no charge. They actually have a little sim card reader that should be able to tell if yours is bad. I'm new to the whole sim cards thing, but maybe they're charging you because you're upgrading from an older sim?
The first thing he checked was if I had an older card, which didn't support the wifi calling.
Sent from the most "Epic" phone in the world! ...Using XDA Premium app
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I'm confused, what was wrong with your original sim card?

Not happy with Samsung's repair service

i sent it in to fix my sim tray because it was defective. it came back and its brand new now. and it still wont read my sim. they told me to send it back to get it fixed. will it get fixed??
LOL we wont know, can you ask t mobile for a replacement phone instead of asking Samsung?
Sent from my SGH-T989 using xda premium
If it's brand new, maybe you need a new sim or a new mainboard?
heygrl said:
If it's brand new, maybe you need a new sim or a new mainboard?
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This. If the SIM failed in the new phone, I'd try a new SIM.
g1user101 said:
i sent it in to fix my sim tray because it was defective. it came back and its brand new now. and it still wont read my sim. they told me to send it back to get it fixed. will it get fixed??
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have you ever though, might actually be your SIM that is defective instead of the phone?
it's extremely unusual for a phone SIM card slot to be defective twice
have you tried your SIM card on another phone?
Ugggggggh.
g1user101 said:
i sent it in to fix my sim tray because it was defective. it came back and its brand new now. and it still wont read my sim. they told me to send it back to get it fixed. will it get fixed??
Click to expand...
Click to collapse
how did you know it's a brand new one ?
I've been told that samsung won't replace phones ,IDK
Why have you still not replaced the Sim card when everyone is telling you that is probably what it is?
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its not my sim card. i put it in my bro's s2 and it works. other sims dont work. they said its the sim prong reader thats messed up. i dont have the reciept so i cant do it through tmobile. i already sent it in to samsung. when it came back, the sim was a little loose in the tray. its probably that. cuz the sim trays not broken. it keeps reading searching.
you can put a little piece of paper on it to keep it in place
also make sure you did put the SD card facing out
the cut corner should be facing out, not inside
Where did you buy the phone from? Did the Sim ever work in the phone? If it has, and it's not a used phone, T-Mobile's system will automatically see the warranty in the system.
Otherwise, if you have the php bundle on your T-Mobile account, T-Mobile will replace it under warranty anyway...regardless what the system shows for warranty information.
Sent from my SGH-T989 using XDA App
nope the sim never worked. the sim prongs where messed up when i got it.
searching for how long?
first start always takes a long time to find the network..
more than hours. its sent back for another repair

SIM Card Help!

I'm on the verge of buying an S3 but off a friend. I talked to a T-mo rep and she was telling me about buying a Micro-SIM because cutting down the old ones won't work with WiFi calling and I would get signal issues. I'm pretty sure the signal issues don't have anything to do with the SIM card and WiFi calling doesn't appeal to me since I always have full signal in my house. I just want to know if I need to buy a new SIM card or not. Thanks everyone!
Should be able to get a micro SIM card for free at T-Mobile store
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frostyroot said:
I'm on the verge of buying an S3 but off a friend. I talked to a T-mo rep and she was telling me about buying a Micro-SIM because cutting down the old ones won't work with WiFi calling and I would get signal issues. I'm pretty sure the signal issues don't have anything to do with the SIM card and WiFi calling doesn't appeal to me since I always have full signal in my house. I just want to know if I need to buy a new SIM card or not. Thanks everyone!
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Click to collapse
The phone comes with a micro sim in the box no need to buy one.
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edboy21 said:
The phone comes with a micro sim in the box no need to buy one.
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This pretty much sums it up
Obviously you guys don't read, he said he's buying it from a friend. I doubt his friend is giving him his SIM card
Sent from the current Heavy Weight champ GALAXY SIII
ingenious247 said:
Obviously you guys don't read, he said he's buying it from a friend. I doubt his friend is giving him his SIM card
Sent from the current Heavy Weight champ GALAXY SIII
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Good question if you ask me, does anyone know if it can be done?
Just got to a Tmobile store and ask for a micro sim. THey have them for free, or pm me and I'll send you one.
Then once you have the phone you can either call or go to the store and have them switch your line over to the new sim. If you call, just don't use the phone you are switching the sim from as it will drop the call once they enter the new sim card for your line.
Sim cards are usually free at T-Mobile I heard cutting down old sim cards will give you problems but not exactly sure what.
Just go to the store and ask for a new sim card and they can transfer everything over for you.
Sent from my SGH-T999 using xda app-developers app
When you go to the tmo store, make sure the card they give you is one that is capable of wifi calling. None of them in my area have the ones that are, you might have to get it from customer service.
I ran into this issue as well. I just figured the SIM from my Galaxy nexus would work with the S3 I purchased through Wirefly.com but it was too big (obviously). As others mentioned, I just went up to the local T-Mobile store and asked for a micro sim card to use with my new phone. They activated one and gave it to me all within 2 minutes of entering the store, free of charge.
I would laugh if T-Mobile tried to charge me for a new SIM card to use with their service. They should provide SIM cards for free, much the same as your bank giving you a replacement debit card at no extra charge since you are using their services.
There lying they just want u to get the "new" Sims that have throttling and tethering detection ... have my sim card from 2005 cut and using it on tmobile. 4g hspa+ no issues wifi calls work..
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pytyper483 said:
Just got to a Tmobile store and ask for a micro sim. THey have them for free, or pm me and I'll send you one.
Then once you have the phone you can either call or go to the store and have them switch your line over to the new sim. If you call, just don't use the phone you are switching the sim from as it will drop the call once they enter the new sim card for your line.
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Click to collapse
I have not been able to find a free one in my area, the local stores charge 20 for it. and won't budge. Is there maybe a prepaid one I can get more cheaply?
treebreland said:
I have not been able to find a free one in my area, the local stores charge 20 for it. and won't budge. Is there maybe a prepaid one I can get more cheaply?
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Click to collapse
Before I got my s3, i went to my local t mobile store and told them i need a micro sim card for my new s3. They gave me one without a problem for free. I think in order to get one for free, you must be on a two year contract with t mobile and your account has to be in good standing.
if not try this http://www.t-mobile.com/shop/Phones/cell-phone-detail.aspx?cell-phone=T-Mobile-Micro-SIM-Card it should work.
if that does not work, try ebay. if that does not work then just pay your t mobile store.

can't make calls or texts

Hello,
just out of the blue my phone can't make any calls or texts. It keeps failing on either of those two, occasionally, I could get one text or call to go through and then it stops working again. I checked and there was full signal at the time, IMEI is still there. I flashed leaked jb roms and cm10 and they both have problems. But the sim when inserted into my unlocked one x works just fine. Does anybody know how I can fix this problem?
Thanks,
Where did you buy your s3?
psykhotic said:
Where did you buy your s3?
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I bought it from costco. Does it appear that my sim is toast?
Yeah try another sim Costco has good return policy if it is bad
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well thanks for the reply guys. I did an odin back to stock. and same problem. I may need to have it either the phone or the sim replaced ;(
ws2112 said:
I bought it from costco. Does it appear that my sim is toast?
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I have the same problem, in what way do you refer in sim toast? THe sim card or tray where the sim card is placed?
yavihah said:
I have the same problem, in what way do you refer in sim toast? THe sim card or tray where the sim card is placed?
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depends does it read other sims but not yours? does it not read any sims at all? you can break it down from there.

[Q] Galaxy note 2 "No SIM"

So I just got my Galaxy note 2 grey..
I thought out of the box its unlocked..
Ive popped my micro sim in and it keeps saying NO SIM.
Ive tried air plane mode, turn off wifi then reboot.
Pop the sim out and pop it back in and factory reset..
Ive paid for unlock sim and it didnt work (unless i did something wrong)
Ive rooted it..
Ive called AT&T 6 times and they dont know what to do..
Please guys help me out. Im phoneless and i need your guys help on how to get my sim to work!
My only guess is that its a faulty phone. if it is can i send it in to get a replacement from samsung?
Have you tried to put the same sim into another phone? One of my old sim has died on me before
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Well i just got a brand new one this morning..
Where did you purchase your Note?
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I got it off a guy it was sealed so its not his fault i think..
Its from Hong kong for sure. im side loading the drivers and bought SRS to try one more time to unlock..
If that doesnt work im not sure what to do.. contact samsung and replace?
Open phone, disconnect sim&micro reader, clean connector properly and connect again, if that don't help U that mean U have to replace reader.
Sent from my GT-N7100 using xda premium
abrahamhh7 said:
I got it off a guy it was sealed so its not his fault i think..
Its from Hong kong for sure. im side loading the drivers and bought SRS to try one more time to unlock..
If that doesnt work im not sure what to do.. contact samsung and replace?
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Click to collapse
All phones in HK are not locked
Sent from my Galaxy Nexus using Tapatalk 2
If sim locked means, phone won't give No sim message. It's just sim issue, check with other device or get new sim
Sent from my GT-I9300
Actually I put my sim into a sim locked phone over the weekend and it did say 'NO SIM'
What is the language on the phone box say?
HK phones might not be locked, but who knows whether your seller was reselling it from a country which does have sim lock phones.
Lennyuk said:
Actually I put my sim into a sim locked phone over the weekend and it did say 'NO SIM'
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AFAIK, Samsung phones show "network locked" or similar thing... Will ask to enter unlock code.
Sent from my GT-I9300

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