HELP! - Epic 4G Q&A, Help & Troubleshooting

got my replacement Epic today from Best Buy and everything is working EXCEPT there is no service, Yes it IS turned on YES it is rooted properly, and YES I AM about to smash the pos with a hammer, and go back to the pos Transform I have been using for the past three days.

Ummm...activation?
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Did you change to the nexus modem?
Sent from my Nexus 7 using Tapatalk 2

It was activated at best Buy, No I didn't change the modem, I had no service before I rooted, I was hoping it was Sprints software, but alas its the phone itself, its going back to Best buy tomorrow for yet another three day wait for a replacement phone I was on chat with Sprint for an hour and the rep said the phone is a Epic failure
either way I'm stuck with a stock Transform for another week
Times like this make me miss my old CU400 ( dumb pos phone yes, but no software problems and it was a rock)

lost modem
Need help here. Was on official CM10 nightlies, 0918.1 yesterday and lost modem 5 hour after install. Have not been able to reinstall any modem since. Odin to factory, repartition with victory, fc09 8gb tar, no joy. Still no modem. Any guidance. On gingerbread fc09, kernel 2.6.35.7, firmware version 2.3.6, hardware version UNKNOWN.

Click EFS clear in Odin.
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Related

warranty replacement Inc2 coming...

I have been having major signal issues with my inc2 (leaked RUU installed) so I called and have a warranty replacement on the way
I am curious if anyone has gotten a warranty replacement in the last week, and WHICH software was installed on it? I am banking on 2.2 still being ont here so i can S-off the phone....please let me know if you know....
thanks!
It will b 2.3.3....I'm coming from a fascinate and my dinc2 will b here Friday....expecting 2.3.3
Sent from my SCH-I500 using Tapatalk
you think they have actually taken the time to take EVERY single refurb and update them instead of just NOT doing it and having the phone force the update upon activation?
mikejaret said:
you think they have actually taken the time to take EVERY single refurb and update them instead of just NOT doing it and having the phone force the update upon activation?
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Click to collapse
That's the point of a refurb though, to be brand new so to speak. so it will 9/10 be updated software.
I got my fascinate to inc2 switch with a refurbished on wed last week and it came with 2.2. Just a fyi.
Sent from my Xoom using XDA Premium App
It is a mixed bag with refurbished versions. I currently have a little screen separation going on but I am dealing with it because I don't want to lose root or get stuck in Verizon refurbish hell.
Sent from my ADR6350 using Tapatalk
Replacement phones are 80% of the time broke and fixed get insurance 100% new
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REDSCARFACE1 said:
Replacement phones are 80% of the time broke and fixed get insurance 100% new
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Click to expand...
Click to collapse
You are right about the broke part, not so much with the fix.
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I have to say my refurbs have been fine. for both inc1 and inc2
If I get a new one from insurance would that still be 2.2 or will it be updated?
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bradsinram said:
If I get a new one from insurance would that still be 2.2 or will it be updated?
Sent from my Incredible 2 using XDA App
Click to expand...
Click to collapse
no one can say for sure.
Mines left yesterday, should be getting it Thursday or Friday, so i hope it still have 2.2. I too think it's a roll of the dice, because they would literally have to replace ALL the phones, it would be better to just let the user update it, but we will see.
This was an issue back when I had the Eris, and I needed a refurb, and the same thing, I tried asking before they sent it out and they said that it's most likely going to be sent with the updated software, if it a refurb..
I have to ask. I see so many people on here saying they got the DInc 2 from a Fascinate (Same thing I'm doing now) so I'm sure you are all familiar with the Fascinate. How come there isnt anything like the stock ODIN files that can be used on a Fascinate?
Because Samsung and HTC have totally different ways of debugging/developing and use different tools. The Eris is the same way, with S-OFF and all that jazz with the bootloader. IMO the Odin App made recovering from meltdowns and updating things like the radio VERY easy which was nice. But for some reason this simplicity also led to MORE bricks as all it took for a while to brick your phone was to hit the dreaded phone button instead of the "PDA" button in Odin...
Fasinationinmotion said:
I have to ask. I see so many people on here saying they got the DInc 2 from a Fascinate (Same thing I'm doing now) so I'm sure you are all familiar with the Fascinate. How come there isnt anything like the stock ODIN files that can be used on a Fascinate?
Click to expand...
Click to collapse
I already miss Odin. It was so ridiculously easy to do anything with it. You didn't even need to root to flash a custom rom. Just Odin CWM, boot directly into it, and flash the rom. And very easy to go back to stock and not leave a trace of root. Unlike the current inability to go back to S-On...
beenz said:
I already miss Odin. It was so ridiculously easy to do anything with it. You didn't even need to root to flash a custom rom. Just Odin CWM, boot directly into it, and flash the rom. And very easy to go back to stock and not leave a trace of root. Unlike the current inability to go back to S-On...
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Click to collapse
100% agree. Someone needs to dev a way to do that for this phone.

Replacement Phones (Root related)

OK, so i dropped my phone and the screen cracked and im getting a replacement phone sent. No big deal. But my phone is rooted and clearly has a new rom on it. For people who have gone through the process do you usually unroot and revert to stock before sending it back or do you just send it back rooted and let them worry about it?
I just dont want them to take away insurance because I rooted when this isnt even a software problem since im just replacing it because of a cracked screen.
What I did with my evo when I needed a new one was just put a stock rom on it and that was it I still had S-off to
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Well i went to the sprint store the other day and i asked the same question and they said since your going through the insurance company they dont care. But then again when does a sprint rep known to say the truth
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when the screen is cracked you have to file with asurian phoneclaim.com they don't care about root only in store repair does but the screens have not been covered by in store for over a year now
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Ok, thanks. The process isnt anything huge it would have been no problem. But didnt feel like doing it if I didnt have to. Looks like ill just send it back to em the way it is. Porbebly just full wipe and a fresh rom install so none of my info is on it and call it a day
When I warranteed out my phone, I just odined stock eg30 and used a jig. The jig isn't really necessary, but I would flash a stock to be safe, it takes only 5 minutes.
Sent from my SPH-D710 using XDA App
you are good
I've got a friend that works for a Sprint repair center. He said that as long as the insurance claim is for something other than software, you should be good.

TEP and Rooted Phones

Yesterday, I totaled my screen and I just got a new one in the mail today. I was about to mail back my old phone then I realized that it was rooted and had the FD16 rom on it. Should I try to odin it back to EL29 or not even worry about it?
I
NoCureForFools said:
Yesterday, I totaled my screen and I just got a new one in the mail today. I was about to mail back my old phone then I realized that it was rooted and had the FD16 rom on it. Should I try to odin it back to EL29 or not even worry about it?
Click to expand...
Click to collapse
Next time tell them it was lost DVD there is no mailing it back ......u can get a digitizer on Ebay like 70 to 90 and fix it yourself
http://item.mobileweb.ebay.com/viewitem?itemId=221004359023&index=0&nav=SEARCH&nid=68857425301
Sent from my SPH-D710 using Tapatalk 2
For 96 make your own oreo phone....
http://item.mobileweb.ebay.com/viewitem?itemId=221004361187&index=6&nav=SEARCH&nid=65528581528
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[Q] help my SII cant conect to network!!!

hi i have a problem here i got the phone and it was stock T-mobile ROM then i rooted installed custom ROM but it never recognized my simcard it says searching thats it!please help i need to fix this!!
Sometimes its the simplest things, but make sure your SIM is in the right way or just reinsert it. Make sure data is enabled and you have an APN
Sent from my SGH-T989 using xda premium
i tried different sim different Rom didnt work so i did Odin back to stock and its still does not work.!
rozi12345 said:
i tried different sim different Rom didnt work so i did Odin back to stock and its still does not work.!
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Click to collapse
You should probably exchange it if you within the warranty period. It might be defective
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Had this happen to me not too long ago. Tried everything. Ended up having to do a warranty exchange. The phone lost signal one day while I was using it and it never got it back. I had the phone in this state for almost 2 weeks while I used a back up phone and it never got signal back so I sent it off. Now my new phone has a defective microphone.

Anyway to convert mtd to bml without odin

Trying to get back to stock before taking my epic in to sprint. Here's what's up.
I got a refurbished epic 4g when my screen cracked. It worked well at first flashed over to cm9 and atarashi kernel. Since then my usb port started acting up sometimes it thinks its charging constantly other times never says it charging. Booting into download mode and plugging in to the computer it doesn't connect. And yes I am using a non stock cable (blackberry cable).
I've also tried to restore to a backup in case it was the new kernel version still doesn't work.
Sent from my SPH-D700 using XDA
krisman said:
Trying to get back to stock before taking my epic in to sprint. Here's what's up.
I got a refurbished epic 4g when my screen cracked. It worked well at first flashed over to cm9 and atarashi kernel. Since then my usb port started acting up sometimes it thinks its charging constantly other times never says it charging. Booting into download mode and plugging in to the computer it doesn't connect. And yes I am using a non stock cable (blackberry cable).
I've also tried to restore to a backup in case it was the new kernel version still doesn't work.
Sent from my SPH-D700 using XDA
Click to expand...
Click to collapse
Once mtd the only way to get back is with odin... gonna have to keep playing with it and hope you can get it to connect....
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Yeaaa I was in this situation .... you better hope it connnects or you better hope the sprint tech you get isn't a pecker head which thesse days its quite comon :\
Sent from my SPH-D700 using XDA
krisman said:
Trying to get back to stock before taking my epic in to sprint. Here's what's up.
I got a refurbished epic 4g when my screen cracked. It worked well at first flashed over to cm9 and atarashi kernel. Since then my usb port started acting up sometimes it thinks its charging constantly other times never says it charging. Booting into download mode and plugging in to the computer it doesn't connect. And yes I am using a non stock cable (blackberry cable).
I've also tried to restore to a backup in case it was the new kernel version still doesn't work.
Sent from my SPH-D700 using XDA
Click to expand...
Click to collapse
Try reinstalling your drivers, use different ports, and different cables. I had to do the same thing yesterday when my screen had water damage. They probably wont notice if you take it in and i think they wipe anyway, but keep trying to odin just in case. Maybe try heimdall too.
Sent from my GT-P7510 using XDA
Flash the eco5 rerfs rom and it will make you semi-soft bricked and then they won't be able to get to recovery or anything and they will end up fixing the usb and reflashing stock and when they ask you stuff just play dumb
sent from my cm9 loving SPH-D700 using tapatalk
If you can't get it working flash the FC09 stock deodexed MTD ROM here:
http://forum.xda-developers.com/showthread.php?t=1580931
There are instructions at the bottom of the OP to make it look stock enough to fool most Sprint techs. Marcusant has a kernel for it that has the stock numbers in the version that shows up on settings. PM him or me if you need that.
Alright I'll try that hopefully they don't notice. If they do well hopefully they don't say anything cause its a hardware issue obviously. Just a poorly refurbished phone.
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It's your best chance on MTD.
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Unfortunately bml is not open source, which makes a cwm conversion back to it impossible or hard enough that its not in the best interest of our developers to do.
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kris, most likely you have a dirty usb port, take a qtip, dip it into alcohol and gently clean the port and then use a hair dryer for a few secs and then give it a try.
Let me know if you fool the sprint employee.
I am in the exact same boat right now.
Tomassbender said:
Let me know if you fool the sprint employee.
I am in the exact same boat right now.
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I don't think they'd notice. They either don't know or don't care and if the service center is in the back, they probably won't even look at it before they reset.
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