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Hi all
I've got something which keeps crashing on my Nexus, i even resorted to not installing a single application on it and reverted right the way back to stock (received the OTA 4.0.4 update a few days ago)
it keeps crashing and asking me to send the bug report to myself, which part of the rather large bug report should i post up in order to help diagnose what is going on with this damn thing, its driving me up the wall now. (the log is very very long about 3.4mb so i cant attach it all...)
please help....
Similar problem over here my maps keeps popping up saying its force closing but it actually stays running I tried everything except I don't wana wipe everything
Sent from my Galaxy Nexus using XDA
skye206 said:
Similar problem over here my maps keeps popping up saying its force closing but it actually stays running I tried everything except I don't wana wipe everything
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
Happened to me yesterday. I just uninstalled it and downloaded it again. Works fine
Sent from my Galaxy Nexus using XDA
duke_stix said:
Hi all
I've got something which keeps crashing on my Nexus, i even resorted to not installing a single application on it and reverted right the way back to stock (received the OTA 4.0.4 update a few days ago)
it keeps crashing and asking me to send the bug report to myself, which part of the rather large bug report should i post up in order to help diagnose what is going on with this damn thing, its driving me up the wall now. (the log is very very long about 3.4mb so i cant attach it all...)
please help....
Click to expand...
Click to collapse
Bugmailers are user generated. It requires a combination of volume and power key. If for some odd reason it keeps doing it, itself...then turn off usb debugging.
malikadnanm said:
Happened to me yesterday. I just uninstalled it and downloaded it again. Works fine
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
Thanks will try
Edit : wow that worked thanks a bunch had that problem for days. Good luck op
Sent from my Galaxy Nexus using XDA
Literally every time i check for software updates i get
"Communication failed"
The server is currently unavailable.
Your device will automatically check for an update within the next 48 hours.
Then if i check again it says device is up to date, you can check for updates again in XXhours. If i go into application manager -> AT&T Software Update and clear data, i can check for updates again but i get the same communication failed. I also tried clearing data and rebooting phone, and it still wont check.
And i can't get Samsung Kies running on my windows 7 pc for some reason, so i can't get updates from there either.
Is anyone else on AT&T experiencing these problems? Any fix for this? I really want that update that adds brightness control to the notification menu.
jefferson9 said:
I really want that update that adds brightness control to the notification menu.
Click to expand...
Click to collapse
I did not update, but hearing that update would disable local search, add new modem. Nothing about Brightness control
There is no brightness control on ATT update. I was having the same problem you were and exchanged the phone. There is no fix as far as I know for the error you are getting. It is a common issue. Search the annoyances (bugs) thread.
I don't know if the OTA update resolves your issue because they day after I exchanged mine the update came out.
Sent from my SAMSUNG-SGH-I717 using xda premium
I also haven't been able to get the OTA update. I assumed it was because I rooted and the device is listed as 'modified'. Is the update worth it?
It is in my opinion, and my usage habbits, for the WiFi stability increase that is gained.
Universal search is stripped (searches conducted on phone do not include on device results, ie contacts).
In other words, if you use the Google search by long pressing your menu button the results from your search will only be pulled from the internet.
I rarely use the search built in, so it hardly mattered to me.
Check out the developer forum for ways around the universal strip if you are rooted and want to update.
Sent from my SAMSUNG-SGH-I747 using xda premium
Well i reseated the SIM card, and removed the little blue tape from the sd slot and the SIM slot, rebooted and still not working.
I wanted to avoid rooting, since the stock software runs so smoothly and i liked being on the latest at&t software. I guess since i can't get OTA updates now theres no reason not to root.
Will this issue be fixed eventually? Or would i be better off exchanging phones while i can?
I'd exchange it. If you have faulty hardware then rooting won't do anything for you.
Peace of mind, if anything, that if you decide to root your phone is functioning as it should from the start.
Others will argue it's software issues.
But, whatever the cause, none of us paid to have a 90% functioning phone from the factory. Go get what you paid for is my take on it.
Good luck.
Sent from my SAMSUNG-SGH-I747 using xda premium
the1stSecond said:
I'd exchange it. If you have faulty hardware then rooting won't do anything for you.
Peace of mind, if anything, that if you decide to root your phone is functioning as it should from the start.
Others will argue it's software issues.
But, whatever the cause, none of us paid to have a 90% functioning phone from the factory. Go get what you paid for is my take on it.
Good luck.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Well speaking as a software engineer, i'm almost certain its a software issue, most likely with at&t's software update app, or on their servers. Mabey reinstalling the at&t software update application will help?
It sounds reasonable to me. Maybe try the method for No trip flash counter in devoplment? You would be upgrading to the newest firmware and have root and not trip the flash counter. You would still be able to check for ota updates (although should just return the status of your software is up to date since it is a totally stock ROM just with root injected). I imagine that would reinstall the software update service. Although with your knowledge you are way over my head. And whether or not when updating ROMs if that application is reinstalled is something I can't answer.
Maybe just try this first:
Settings> Application Manager> All> AT&T Software Update> Clear Data> Confirm
Power off Phone
Remove battery for at least thirty seconds.
Reinstall battery and power on device.
Try again after device boots up.
Sent from my SAMSUNG-SGH-I747 using xda premium
I've been having this same problem
I was thinking that its because of AT&T's controlled release of the OTA.
Its been so long since the release, that I can't imagine that's still true. I also agree that its probably a software thing. I have a number of the bloat apps disabled and also wonder if one or more of those would interfere with such a thing.
I'd love to hear about a resolution.
k3y0n4 said:
I've been having this same problem
I was thinking that its because of AT&T's controlled release of the OTA.
Its been so long since the release, that I can't imagine that's still true. I also agree that its probably a software thing. I have a number of the bloat apps disabled and also wonder if one or more of those would interfere with such a thing.
I'd love to hear about a resolution.
Click to expand...
Click to collapse
That's an interesting theory, I've disabled some boatware too. Have you tried enabling them? I'm going to try that now.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
So, if it's a software issue why is it two identical devices running the same software from the factory yield different results? I.e. my first device would do exactly as your original post outlines, then my replacement device had no issue checking for updates (same stock software, same device form factor).
If you search there are a lot of examples of complaints of this exact issue.
I am also very interested in this because even though there are many complaints out there, the only answers seem to be;
1) who cares this is xda and we update through Odin/cwm etc...
2) replace it.
Good luck, I hope you guys find an answer.
Sent from my SAMSUNG-SGH-I747 using xda premium
jefferson9 said:
That's an interesting theory, I've disabled some boatware too. Have you tried enabling them? I'm going to try that now.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
I haven't tried enabling everything. I've tried enabling 'Samsung Push' which seemed like the likely starting point. I've been trying to do some debug on some battery drain things, so I've been hesitant to change too much at once. Also, I can basically only check every 24 hours so its slow going.
As far as the hardware issue, it just doesn't make too much sense that a hardware issue would be causing a problem because the software update would presumably be using the same hardware as the rest of the working smartphone functions. I think the explanation to one device updating and one not is more likely a server device id filtering or a user changing more than 'just the new hardware'.
Its neither here nor there though. Everyone will have there hair brained theories. Why don't we start asking what features will be on the next iphone. Seriously though, apple has to add a removable battery right? (I'm just kidding, please don't spam a million responses about how that will or will not ever happen.)
k3y0n4 said:
I haven't tried enabling everything. I've tried enabling 'Samsung Push' which seemed like the likely starting point. I've been trying to do some debug on some battery drain things, so I've been hesitant to change too much at once. Also, I can basically only check every 24 hours so its slow going.
As far as the hardware issue, it just doesn't make too much sense that a hardware issue would be causing a problem because the software update would presumably be using the same hardware as the rest of the working smartphone functions. I think the explanation to one device updating and one not is more likely a server device id filtering or a user changing more than 'just the new hardware'.
Its neither here nor there though. Everyone will have there hair brained theories. Why don't we start asking what features will be on the next iphone. Seriously though, apple has to add a removable battery right? (I'm just kidding, please don't spam a million responses about how that will or will not ever happen.)
Click to expand...
Click to collapse
You can bypass the wait time between checks by going into application managment -> at&t software update and clearing data. Then you can try to update again.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
I've had similar issues checking for updates. i gave up and pulled the first update with the USALG1 rom posted in the development forum sticky. I too have several apps disabled (actually moved out of the system/app dir) and was wondering if that possibly caused issues. I never did try updating through kies though.
My kies wont even run on my windows 7 64 bit. There seems to be alot of people having problems with kies on win7 64 bit, nothing from samsung either. So theres really no way for me to get updates
This is How I Got My Phone to Update
I should add that this was my 2nd galaxy s3 to not update. I did a factory reset hoping it would fix the issue. It didn't. I called att customer care for help b/c I was thinking maybe they just set up my account incorrectly when I first got the phone. Nothing else really makes sense. They said they couldn't help and take it to the store. I took it to an att store, and they said they don't actually do any software troubleshooting, so they just exchanged it for a new one. I tried doing the update there, it failed, so I took it home, and I force closed all the update apps, cleared all their data, and it worked as soon as I hit update. If force closing and clearing the data from the att and samsung update apps doesn't help, There may be nothing else you can do except take it in to an att shop.
AndroidLonghorn said:
I should add that this was my 2nd galaxy s3 to not update. I did a factory reset hoping it would fix the issue. It didn't. I called att customer care for help b/c I was thinking maybe they just set up my account incorrectly when I first got the phone. Nothing else really makes sense. They said they couldn't help and take it to the store. I took it to an att store, and they said they don't actually do any software troubleshooting, so they just exchanged it for a new one. I tried doing the update there, it failed, so I took it home, and I force closed all the update apps, cleared all their data, and it worked as soon as I hit update. If force closing and clearing the data from the att and samsung update apps doesn't help, There may be nothing else you can do except take it in to an att shop.
Click to expand...
Click to collapse
When you got it to work, exactly what apps did you force close and clear data? Just AT&T software update? Any others?
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I force closed the At&T Software Update app and I think the Samsung Push Service. It is really the AT&T software update app that finally started downloading immediately after trying it again.
So I finally attempted the Keis connection and it worked immediately. I don't know what other problems people are having, but when I installed it on my Win7 x64 machine I had the S3 connected. After I ran the software for the first time it mentioned an update and proceeded to update it. Keep fighting the good fight jefferson9.
For some reason, I am having problems, inconsistently, with entering text via voice. But it's happening more and more.
I use Swype most of the time. Just had it happen. I immediately get this error:
No speech detected. Speak naturally while recording for best results.
Click to expand...
Click to collapse
So I changed to the Android (AOSP) keyboard (I'm on Liquid Smooth ROM), and I get this error:
Can't open microphone
Click to expand...
Click to collapse
Any ideas?
Could you tell us some more information? Like have you tried a reflash of the ROM or how long you have been on it? Are you using any custom kernels? That way we can help you better.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 4
Bruce Lee said:
Could you tell us some more information? Like have you tried a reflash of the ROM or how long you have been on it? Are you using any custom kernels? That way we can help you better.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 4
Click to expand...
Click to collapse
Sure.
First, I'll say I'ave had this happen on other ROMS (although I don't remember which)>
I reflashed this ROM within the past two weeks. Complete wipe, and install apps from Play, not restore from TIBU, other than data for 2-3 apps. I did that because of Tasker constantly quitting. Was told to not restore it; install, and import (not restore) data. I might add that Tasker still blows up though.
I am not using custom kernel. Using the kernel that came with the ROM. I'm on LIquid Smooth 2.8.
My impression is that if I reflash, it will quite...for a while. I'd like to figure out what is causing this. Reflashing is becoming old.
So most of the ROMS you have tried said this error message. Did I understand it right?
If you can, can you produce a logcat when you get that error? I personally never done one but maybe that can shed some light on that.
I personally like doing all options possible if I have issues so have you tried going back to stock and trying to replicate this issue? If you can it sounds like a hardware issue with the microphone.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 4
ewingr said:
Sure.
First, I'll say I'ave had this happen on other ROMS (although I don't remember which)>
I reflashed this ROM within the past two weeks. Complete wipe, and install apps from Play, not restore from TIBU, other than data for 2-3 apps. I did that because of Tasker constantly quitting. Was told to not restore it; install, and import (not restore) data. I might add that Tasker still blows up though.
I am not using custom kernel. Using the kernel that came with the ROM. I'm on LIquid Smooth 2.8.
My impression is that if I reflash, it will quite...for a while. I'd like to figure out what is causing this. Reflashing is becoming old.
Click to expand...
Click to collapse
Update google search app in marketplace
Bruce Lee said:
So most of the ROMS you have tried said this error message. Did I understand it right?
If you can, can you produce a logcat when you get that error? I personally never done one but maybe that can shed some light on that.
I personally like doing all options possible if I have issues so have you tried going back to stock and trying to replicate this issue? If you can it sounds like a hardware issue with the microphone.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 4
Click to expand...
Click to collapse
It's not on 'most' ROMS, but it has happened on others. I think I can do a logcat with one of the utilities on my phone. I've done it before at request of some other ROM owners, but then got no response after uploading it. Not sure I can tell much from it.
aeppacher said:
Update google search app in marketplace
Click to expand...
Click to collapse
I'm updating all apps now. Google Search was not on the list to update, so I'm not thinking that will help....Ut-Ohhh...phone just rebooted during app upgrades.
I've been finding this phone to be a bit flaky lately. Fact is, I don't find any ROM I've tried, despite all the praises they get, to not have some issue other. If 4.3 ever gets out, stock, for this SGS3, I think I'll lay off of custom ROMS.
With regard to the microphone being bad...it works fine with Dragon, so the microphone is working.
I may restore an earlier Nandroid backup that was working and see if that works.
I'l post back how it goes.
Ok. I updated all apps, Google search wasn't one of them. It is working, except...one thing I've figure out is that now it does not work if my phone is hooked to any blue tooth device. Not sure what's up with that. I'm going to post in the ROM's Q&A thread about this and see what they say.
1.When i got whole new nexus 7 2013 hands-on,i opened camera first time,it always crashed and rebooted itself.But when i update to jss15q,it went well,so this is not a problem,but i knew there are many people got the same issue.
2.When i used ES file Explorer play a video file from my PC's hard drive,you know,ES file Explorer supports SMB protocol，whatever the video file format is,Nexus 7 always crashed and rebooted,like 100% chance,i'm pretty sure.
3.I've tried to copy those video files to my new Nexus 7 sdcard,use Dice Player or MX player to play those video,guess what,when the video format is MP4,it got like 95% chance to crash and reboot;when the video format is AVI,MOV,M4V,MKV,it will crash and reboot randomly,and I don't why.
4.When I use BoatBrowser or Chrome to play a video form Youtube,it will crash and reboot,100% chance!But when i use the Youtube App,the chance is lower.
At first,i thought it maybe a compatibility issue,but 2 months passed,whether ROM or App,they are all updated,I flashed JSS15Q,JSS15R,CM10.2 Flo Kangs,it doesn't change anything,anyone got the same issue?OR just my Nexus 7 hardware problem?
Help me.
seiweilyn said:
1.When i got whole new nexus 7 2013 hands-on,i opened camera first time,it always crashed and rebooted itself.But when i update to jss15q,it went well,so this is not a problem,but i knew there are many people got the same issue.
2.When i used ES file Explorer play a video file from my PC's hard drive,you know,ES file Explorer supports SMB protocol，whatever the video file format is,Nexus 7 always crashed and rebooted,like 100% chance,i'm pretty sure.
3.I've tried to copy those video files to my new Nexus 7 sdcard,use Dice Player or MX player to play those video,guess what,when the video format is MP4,it got like 95% chance to crash and reboot;when the video format is AVI,MOV,M4V,MKV,it will crash and reboot randomly,and I don't why.
4.When I use BoatBrowser or Chrome to play a video form Youtube,it will crash and reboot,100% chance!But when i use the Youtube App,the chance is lower.
At first,i thought it maybe a compatibility issue,but 2 months passed,whether ROM or App,they are all updated,I flashed JSS15Q,JSS15R,CM10.2 Flo Kangs,it doesn't change anything,anyone got the same issue?OR just my Nexus 7 hardware problem?
Help me.
Click to expand...
Click to collapse
In my experience with nexus 7 2013, your symptoms point to hardware problem.
sfhub said:
In my experience with nexus 7 2013, your symptoms point to hardware problem.
Click to expand...
Click to collapse
what experience？someone got same issue or just your guess？
Try to contact Google and they will see whats the problem.
Sent from my Nexus 7 using XDA Premium 4 mobile app
AwesomeSMS said:
Try to contact Google and they will see whats the problem.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
how to？By e-mail?I don't konw how to contact Google.
seiweilyn said:
what experience？someone got same issue or just your guess？
Click to expand...
Click to collapse
Had a unit like yours which would crash all the time, especially on camera, made nandroid backup, replaced unit, restored nandroid, problems went away, new unit never crashes on camera or anything else, despite running same image as before.
seiweilyn said:
how to？By e-mail?I don't konw how to contact Google.
Click to expand...
Click to collapse
Contact information is all in the booklet that came with it.
Warranty is through ASUS unless purchased directly from the PlayStore.
sfhub said:
Had a unit like yours which would crash all the time, especially on camera, made nandroid backup, replaced unit, restored nandroid, problems went away, new unit never crashes on camera or anything else, despite running same image as before.
Click to expand...
Click to collapse
what unit?my camera got no issue now,it went well.So what should i do next step,can you post a URL or something?I really don't how to do.I've flashed a lot of ROMs,all of them don't solve that issue.Please help me out.Thx a lot.
danvee said:
Contact information is all in the booklet that came with it.
Warranty is through ASUS unless purchased directly from the PlayStore.
Click to expand...
Click to collapse
Oh,that's helpful,but i still wanna solve it by myself.Thank you.
Sfhub answered your questions.
It's 99% certain that it's hardware.
You can't fix it yourself. Flashing multiple ROMs proves that, unless the flaw is on the original source, so it's not software.
You need to return it to seller if you still can, or contact ASUS to send it for repair. Those are your only choices.
As what Danvee said, if it is in its exchange period with whoever you purchased it from I would exchange it.
If you are frustrated or concerned about its overall quality and it is within its return period I would return it.
If it is outside of both then contact Asus directly to get it replaced/fixed.
oldtimer42 said:
As what Danvee said, if it is in its exchange period with whoever you purchased it from I would exchange it.
If you are frustrated or concerned about its overall quality and it is within its return period I would return it.
If it is outside of both then contact Asus directly to get it replaced/fixed.
Click to expand...
Click to collapse
I know this is a bit late but flashing the ROM isn't voiding the warranty right? I've been running into reboot issues (sometimes just without doing anything). Can I unroot it and get it replaced still?
Hi guys,
Few days ago my S3 received official 4.3 android update, and weird things happening after that.
When I connect to internet, via wi-fi or data, phone automatically download a small file named "files.zip". And it happening every time I turn on wi-fi or data... I can`t find this file in downloads or anywhere else. When I try to open, it says "cannot open".
Second weird thing - browser often redirect me to a advertising or span webs. For instance, I try to open youtube.com, it opens different web with advertisement.
Anyone have an ideas how can I fix this?
We need proof screen shots video something
Sent from my SPH-L710 using XDA Premium 4 mobile app
Yup, could you go to about phone, take a screen of the software info and post? Thanks
He stated he can't find the file, BUT when he tries to open, it say cannot open file???? How weird is that.
Sent from my SPH-L710 using XDA Premium 4 mobile app
topnoch said:
Hi guys,
Few days ago my S3 received official 4.3 android update, and weird things happening after that.
When I connect to internet, via wi-fi or data, phone automatically download a small file named "files.zip". And it happening every time I turn on wi-fi or data... I can`t find this file in downloads or anywhere else. When I try to open, it says "cannot open".
Second weird thing - browser often redirect me to a advertising or span webs. For instance, I try to open youtube.com, it opens different web with advertisement.
Anyone have an ideas how can I fix this?
Click to expand...
Click to collapse
post a screen shot or go back under the bridge troll.love to know how a sprint phone works in Lithuania
this post says you have a international s3.
http://forum.xda-developers.com/showthread.php?p=35395057#post35395057
if that is the case. your in the wrong forum. no way its a sprint phone. if you claim it is a sprint phone. we need proof as in it would never work there.
topnoch said:
Hi guys,
Few days ago my S3 received official 4.3 android update, and weird things happening after that.
When I connect to internet, via wi-fi or data, phone automatically download a small file named "files.zip". And it happening every time I turn on wi-fi or data... I can`t find this file in downloads or anywhere else. When I try to open, it says "cannot open".
Second weird thing - browser often redirect me to a advertising or span webs. For instance, I try to open youtube.com, it opens different web with advertisement.
Anyone have an ideas how can I fix this?
Click to expand...
Click to collapse
You might be in the wrong forum. Your profile says you're in Lithuania, using a GSM provider there. Is that still the case?
Sent from my SPH-L710 using Tapatalk
kaos420 said:
post a screen shot or go back under the bridge troll.love to know how a sprint phone works in Lithuania
this post says you have a international s3.
http://forum.xda-developers.com/showthread.php?p=35395057#post35395057
if that is the case. your in the wrong forum. no way its a sprint phone. if you claim it is a sprint phone. we need proof as in it would never work there.
Click to expand...
Click to collapse
Calm down...lol he is probably just in the wrong forum.
Sent from my SPH-L710 using xda app-developers app
bigpappags3 said:
Calm down...lol he is probably just in the wrong forum.
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
learn to read you quoted me saying that.
kaos420 said:
learn to read you quoted me saying that.
Click to expand...
Click to collapse
I'll try to learn. Who knows it might not stick...
Sent from my SPH-L710 using xda app-developers app
kaos420 said:
post a screen shot or go back under the bridge troll.love to know how a sprint phone works in Lithuania
this post says you have a international s3.
http://forum.xda-developers.com/showthread.php?p=35395057#post35395057
if that is the case. your in the wrong forum. no way its a sprint phone. if you claim it is a sprint phone. we need proof as in it would never work there.
Click to expand...
Click to collapse
So sorry, I definitely went to wrong forum
I`ve attached few screens. Maybe I can found the true in this forum.
topnoch said:
So sorry, I definitely went to wrong forum
I`ve attached few screens. Maybe I can found the true in this forum.
Click to expand...
Click to collapse
damn your luck were still stuck on 4.1.2 if your having the issues you say you are with what sounds like maleware. have you installed anything to check phone. over here we have apps like lookout security. i kno nod makes a phone app. you could always do a factory reset back to out the box state. reinstall apps one by one to check it out. sound like you have a app with crap in it.
kaos420 said:
damn your luck were still stuck on 4.1.2 if your having the issues you say you are with what sounds like maleware. have you installed anything to check phone. over here we have apps like lookout security. i kno nod makes a phone app. you could always do a factory reset back to out the box state. reinstall apps one by one to check it out. sound like you have a app with crap in it.
Click to expand...
Click to collapse
Factory reset helped to solve "files.zip" autodownload problem, but phone is still laggy. It takes 3-5 seconds to turn on screen when I press power button in sleep mode. Applications become laggy. I will try to reflash 4.3 via KIES, if the problem remain, back to 4.1.2 will be optimal decision.
Thanks for help guys, and sorry again for getting lost in galaxy s3 forums