Hi,
Using Modaco's 2.0...
Yesterday, out of the blue, touchflo starts rebooting in a loop after force close messages. I could only use the phone part while the force close dialog open.
So I decided to do a wipe (to be sure) and start over with a clean phone. Then I begun to find out that my lower part of the screen does not respond to touch anymore. Only the second row (so in the phone part *,9 and # do not work).
After the wipe I tried to sync my contacts wireless with our Exchange server via OWA. Normaly this is no problem. Now however it wiped all my contacts on the server!! . It looks like it somehow synced the phone over the exchange contacts
To be sure that my touchscreen was not result of a firmware issue, I reverted to the original firmware via a nandroid restore. Now I have my original software back, but touch is still not working... I believe this will be a HTC support issue..
Does anyone have a clue about these issues (sync and touch?). If I didn't know better, I thought it was a virus...
i am experiencing this touch flo force close loop too.. in some periods the phone starts to print error messages like "the process system had to be force closed blah blah".. in this case, for me, only a restart of the phone helps.. but thats not a honorable solution for this kind of problem!
i have updated to the OTA Jellybean (toro, VZW) a week ago..
everytime i receive an email or text message, my phone will not stop the notification sound until i check the message, or pull down the menu bar from the lock screen.. only then will it stop the notification sound...
now the problem i am having is that, when i do receive an email or text and i do not check it for a few minutes or so, then i receive another one before checking the first notification, it plays 2 notifications simultaneously, and trying to check or dismiss the notification, the last one goes away, but the first one keeps playing, even after checking all notifications, making sure everything is checked as read from texts to emails..
restarting the phone is the only thing that stops the notification sound... if i don't restart, even making a phone call or playing songs or youtube will continue the notification sound... this is my 2nd gnex from warranty, first one had the headphone issue where it was stuck in headphone mode.. i have tried factory reset, still the same problem...
Ota updates can cause issues like this when previous data isnt properly cleared. delete the data folder on the sd card where android caches all its system apps before you initiate the reset. Ive seen alot of phones do theres sort of things when versions upgrade and apps update but previous caches arent .
Default path is Android/data
Sent from my Galaxy Nexus using Tapatalk 2
Note: this has happened with versions 4.1.x and 4.2.x both, always on a rooted stock image (I do not use any custom roms on a regular basis).
The Problem:
After a call that I initiated (regardless of the call duration, happened after 1minute calls, aswell as after 20+ minutes calls) then phone stops responding after I move it away from my ear (instead of turning the display on and letting me terminate the call). After that the only solution was to pull the battery or to wait for a "application not responding" message. On the ocassions where I was waiting for the ANR screen after force stopping the application everything went back to normal.
The occurrence of this seems to be totally random, and I was not able to reproduce the problem on purpose. I've tried to do a manual force stop + clear data/cache for com.android.phone but that didn't resolve the issue.
At times it seems like its fixed, not happening for days or weeks, and at times it strikes after 3 calls in a row.
The particular error was happening even after full factory resets and stock image flashing.
Any ideas?
I have a problem with my phone today.
Actually last days my phone was quite slow so i disable some applications like google music, google movies etc... that i was not using at all...
It seems however that this affects the system files as since I have unistall the google music i got an error like "the system service is not responding". Initially i ignore it but now I cannot start my phone.
I start my phone, boots in my phone, stays on a black screen(showing only the time at the top right corner and the navigation buttons at the bottom) and then restart by itself.
I never had a backup of my phone...
I don't care about my contacts as most of the are saved in my google account however I want to save my text messages.
Is there a way to manage to start my phone without re-installing the system or wothout loosing my data?
I am really new to this so any instructions to be follow should be for dummies
Thanks for any help in advance.
Maria
Hello there,
I am posting this thread with a problem. Roughly a year ago I purchased the HTC M9 (after 2 very satisfied years using the M7). Up untill about a week ago everything was working fine for me, the only small issue I've had so far is the lack of memory space. Although this issue was easily solved by simply upgrading my device using a Sandisk SD card.
However, since a couple of days my device started overheating very quickly and lagging. Again, I tried to fix this by rebooting the phone and using CCleaner to clean up some of the junk on the device. Now here comes the actual problem: this morning I was simply using the Youtube app to watch a video when my device suddenly crashed (with 50% battery life). I plugged my phone into a charger and booted up the device again but I get a an error report saying "Sense Home stopped working", which means I'm currently unable to use my device. For some reason the HTC report function is bugged aswell, as I cannot seem to send an error report to HTC.
Can anybody tell me what is going on here and how I could solve this problem? I'm very dependent on my phone because of university and work and would like to fix this as soon as possible and preferably not with a hard reset.
Thanks in advance.
Okay I went ahead and tried out something myself based on the following on a thread on androidcentral com titled ""Unfortunately, HTC Sense has stopped" loop" (I'm not allowed to post links yet)
So I went to Apps and cleared the cache of the Sense Home app (without being in safe mode). My phone started working again, but I lost alot of information as apps like Whatsapp and Google Chrome are completely reset and I lost my contacts. Is there any way I can fix this process?
I cleared my cache but my device is still keeping me in that damned Loop. I don't want to lose my pictures or videos. What else can I do? I have an HTC One M9.
Solution to Sense Home crash loop
Kamir Tyree said:
I cleared my cache but my device is still keeping me in that damned Loop. I don't want to lose my pictures or videos. What else can I do? I have an HTC One M9.
Click to expand...
Click to collapse
Quoting the page: crowdsupport.telstra dot com dot au/t5/Device-Updates/HTC-M9-Marshmallow-6-0-update-causes-problems/td-p/577965
"Boot the phone as per normal, ignore the "Sense Home has stopped" message for now.
Pull down the notification drawer,
Tap on the cog to get into settings (once in settings clicking ok on the "Sense home has stopped" message should make it dissapear so you can see what you are doing),
Go into Apps,
Go into Sense Home,
Tap on storage,
Tap on "Clear Data".
This will delete all the data stored with the Sense Home app, not your photos or messages of contacts or anything like that.
You will have to re-configure your home screen(s) though :-/
Once you've done that you should be good to go.....You may need to reboot."
I have the same problem which started at the same time.
Tried everything, clearing Sense cache, system cache from recovery, installed custom recovery and Revolution HD rom its all the same... Everytime after few minutes or hours same problem occurs! Loop Sense crashing, rebooting, wifi turning on and off by itself...
Please someone help
Hi guys, I had the same problem just two weeks ago. Tried cache clearing, factory reset, yada yada yada. Despite all the error report pop ups I managed to use Google app to get to play store, and updated sense home from there. That did the trick. I lost all my contacts and apps but still the phone works again.
devinbost said:
Quoting the page: crowdsupport.telstra dot com dot au/t5/Device-Updates/HTC-M9-Marshmallow-6-0-update-causes-problems/td-p/577965
"Boot the phone as per normal, ignore the "Sense Home has stopped" message for now.
Pull down the notification drawer,
Tap on the cog to get into settings (once in settings clicking ok on the "Sense home has stopped" message should make it dissapear so you can see what you are doing),
Go into Apps,
Go into Sense Home,
Tap on storage,
Tap on "Clear Data".
This will delete all the data stored with the Sense Home app, not your photos or messages of contacts or anything like that.
You will have to re-configure your home screen(s) though :-/
Once you've done that you should be good to go.....You may need to reboot."
Click to expand...
Click to collapse
Thanks, great solution, apps and everything still there - I was so worried. For me this problem was a show stopper, do I even consider getting another HTC phone?? Why can't HTC modify Home Sense to disable the alert, once initiated, when the battery is fully charged, then this very annoying, irritating and phone disabling problem would just go away?