Hi, all. It seems that my phone has a problem: it randomly shuts down (instantly) during use?
There are no shut-down sounds or screens or messages or anything - the shut down is instant, as if the battery was removed (although, obviously, this is impossible with the One X) and it typically does turn on again if you press the power button - performing a proper boot.
What could cause this? Must I send it in for repairs?
Everything is stock, Android 4.0.4 with Sense 4.1. No root. No hacks or anything. (Some HTC Bundled Apps disabled.)
.
try a factory reset from the boot loader, if the problem is still there, send it to HTC
i say try and reinstall the rom. Possibly use the RUU! its your best bet
Cool. Ok. Will try factory reset from bootloader first. How do I get into the boot-loader? I tried power-on while holding volume-down but that did not work.
Incidentally, can you install RUU without root?
Xharlie said:
Cool. Ok. Will try factory reset from bootloader first. How do I get into the boot-loader? I tried power-on while holding volume-down but that did not work.
Incidentally, can you install RUU without root?
Click to expand...
Click to collapse
Hold volume and power until.phone restarts, then let go of power, but keep holding v down.
Yeah, an RUU has to be flashed on a locked device.
Thanks, Ben. That gives me "Safe Mode"... which doesn't look at all like the recoveries that I am used to. Can I just run fastboot commands while in Safe Mode or have I done something wrong?
I have tried performing a factory-data-reset in "Safe Mode" but that has not worked - the phone shut-down on me while I was setting it up again, in the wizards. (This shutdown did have an HTC logo-screen, though, which is not usual. The battery bar showed about 60% full.)
I just tried v down and power and it works for me. No idea why it doesn't work for you.
BenPope said:
I just tried v down and power and it works for me. No idea why it doesn't work for you.
Click to expand...
Click to collapse
I never had problems with the method you described until recently. It should work but it's an arse and doesn't sometimes..
Best to either restart from power menu then hold volume down the second its shutdown and goes to the black screen (just before first htc splash screen)
Or, shutdown, then turn on whilst holding volume down
Sent from my HTC One X using xda app-developers app
Related
I try to power off my HTC, and after i press and hold the top "power" button for seconds, then I choose power off, screen goes black. but it's not actually being powered off, coz once I try to go into bootloader mode (VOL DOWN + POWER BUTTON), I can never go inside, but it goes straight into the normal Android system, and also it only needs one second to go into the normal system again, so I think the phone is not really powered off, but in some kind of sleeping mode. Anyone here can help me out?? Thanks very much.
P.S. i have flashed a new ROM (REVOLUTION 5.1.7), and also i have tried to reset to factory mode. but it does not help.
Do you have fastboot on in settings? It prevents the phone from turning off completely and thus giving a faster startup. That's probably why you can't get to the bootloader mode. You can also take out the battery for a couple of minutes, put it back and then boot into the bootloader.
Sent from my HTC Desire HD using XDA App
Thanks, maybe that's the problem.
Sorry to sound like an arse here, but the quick boot setting was one of this phones most hyped features when it was released....oh my!
wbbigdave said:
Sorry to sound like an arse here, but the quick boot setting was one of this phones most hyped features when it was released....oh my!
Click to expand...
Click to collapse
I don't get your point? It's not like you need to boot into bootloader several times a day. The few times you need to you can just turn off the fastboot option and then turn it back on when your done. The bootloader mode isn't even meant to be used by the average user.
Sent from my HTC Desire HD using XDA App
Got the same PB with the same rom but version 5.1.4,
The only way I found is to install ROM MANAGER and launch recovery with it.
Concerning bootloader, battery removing !
really anoying, and yes, fast boot is disabled.
Help Me Pleasee..
My Desire always stuck in safe mode
I've tried to downgrade n success but stuk in safe mode again
I've made gold card n PB99IMG success but always stuck in safe mode
I tried to root in a state of safe mode but fail... my htc desire stuck in splas screen..
What should I do with my hTC desire???
sorry if my english langue bad..
Search for the answer?
The first thing you should do is more searching... any possible fixes for your problem are out there somewhere on the internet or this forum.
As far as I can gather your phone is hung at the boot screen. You should be able to fix this from the sound of the problem:
Have you tried to reflash an RUU ? That might be your best option.
Also to get the existing ROM you have on it working try booting to recovery (hold power + volume down) and doing a factory reset (Clear Data)
Give more details for your software and hardware. And what you did before this issue appears.
before
MY HTC DESIRE
BRAVO PVT4 s-on
Hboot 0.93.001
I tried to root with Unrevoked 3.32 n succes
but when I restarted the HTC Desire stuck in splash screen for 1 hour
I try to open battery n put battery again but still my htc desire stuck in splash screen I tray to clear stroge but still it did not work my htc desire stuck in splash screen
i tray to flash with ruu n succes but my htc desire in safe mode
i tray to downgrade n success but still my htc desire in safe mode
i try to root again but fail..
for infomation
root wih unrovekod 3.2 in windows xp
driver hboot/fastbbot instaled in my computer
my htc desire now
bravo pvt4 s-on
hbott 0.83.001
but stuck in safe mode..
I've tried flash with ruu but still my htc desire stuck in safe mode
I've tried flash with PB99IMG and I've made goldcard
but still my htc desire stuck in safe mode...
Emm... There is no safe mode
Why don't you do a small research first in the world of Android?
Sent from my HTC Desire
hehehe I am not a programmer
unless you want to teach me about android ..hehehehhe
I met this issue, too
I recorded the behavior in this video:
https: picasaweb.google.com /lh/photo/6GykUopey3nu9Z70enPM3EpG5uDDYPubKeZF8WhOv90?feat=directlink
... Please assemble the url above manually as the system don't let me post it now
The center button has something wrong as I must keep one finger pressing on it to let the system work as normal. The worst thing is that I'm in a foreign country and won't get back for several months...
Is there any way to disable the center button? I've rooted my phone but haven't tried to use custom rom.
I got a funny result...
After trying to use the program from unrevoked in ubuntu, the buggy button returned to normal... Hope it won't happen again...
I'll keep monitor it in the following days......
It's still happening...
I've sent a message to HTC and they asked me to reset the phone as it may caused by software. But it looked like a hardware issue...
@dexter93
Oh yes there is an safe mode!! On boot screen, htc logo, hold vol down till phone vibrates, then release and your desire is in safemode, without any of your installed apps!!
Send from my GingerSensed Desire using XDA - App
malaivica said:
@dexter93
Oh yes there is an safe mode!! On boot screen, htc logo, hold vol down till phone vibrates, then release and your desire is in safemode, without any of your installed apps!!
Send from my GingerSensed Desire using XDA - App
Click to expand...
Click to collapse
I assume you are talking about recovery?
Sent from my HTC Desire
safe mode
there is a safe mode, hold down menu key when you switch phone on and the phone will start up in safe mode. the phone will display safe mode in the left lower corner of the screen.
To get out of safe mode simply reboot your phone.... If that doesn't work I think your menu button is sticking - try booting while tapping menu a few times...
Btw, does anyone know what for is this safemode? I was googeling but did not find an answer
Send from my GingerSensed Desire using XDA - App
In safe mode, only some applications could be executed. You could remove some buggy apps in safe mode.
HTC had replied that I must send the phone back to Taiwan for checking, although they have local branch here in Japan. I'm considering to buy some tools and try to fix it by myself...... In this point, Apple does provide better service than HTC...from a sad HTC customer...
I've tried to open it (following the articles found in internet) and do some cleaning. It's still happening...XD
Oh yes
I Try To Hold tarackball+home+power button
I finally get out of safe mode
but menu button, volume, home,and search not working
because I can install applications and do not reduce my HTC desire performance
Sorry if my engglish langue is bad...
Well it is an Hardware issue. I plugged mine to debug and found that some keys are not responding.
Now the hardware keypad works in a very different way, it uses permutation and combination to figure out which key is pressed. Sometimes because of a faulty joint (due to moisture or anything), 2 or more keys may be dysfunctional.
In my case HTC Desire minus Volume, track ball & the track button keys was not working. I thought the fault was with the the volume key, but when I disconnected keyboard cable from main board and booted, my Volume keys worked just fine and it was not going to safe mode, perfect boot.
So there I knew the problem was with my keyboard. I tried cleaning it and unplugged tracker cable too but still it goes to safe mode. Finally I some how stumbled upon this idea of keeping my Volume plus and minus pressed together and boot. It worked.
Remember the combination would differ case to case, it depends upon what part is faulty.
+ & - Vol and Power till complete boot.
siddharthmenon said:
Well it is an Hardware issue. I plugged mine to debug and found that some keys are not responding.
Now the hardware keypad works in a very different way, it uses permutation and combination to figure out which key is pressed. Sometimes because of a faulty joint (due to moisture or anything), 2 or more keys may be dysfunctional.
In my case HTC Desire minus Volume, track ball & the track button keys was not working. I thought the fault was with the the volume key, but when I disconnected keyboard cable from main board and booted, my Volume keys worked just fine and it was not going to safe mode, perfect boot.
So there I knew the problem was with my keyboard. I tried cleaning it and unplugged tracker cable too but still it goes to safe mode. Finally I some how stumbled upon this idea of keeping my Volume plus and minus pressed together and boot. It worked.
Remember the combination would differ case to case, it depends upon what part is faulty.
+ & - Vol and Power till complete boot.
Click to expand...
Click to collapse
You save me, had exactly the same problem and saw your post and did the same thing and voila no safe mode. Thank you!!!
Hey guys
I'm running MrGarak's fantastic MIUI rom however I've found that the kernel is booting my phone into that white HTC diagnostic screen by default. Unfortunately my volume down button is dead and so I can't navigate the menu; the only way I can boot my phone at the moment is to boot it connected via USB as that makes it boot to Recovery and I can reboot from there.
Any ideas? I think this and another rom I tried both used LordMUE's kernel, could that be the reason the boot preferences don't default to just booting the OS?
Any help and/or pointers would be greatly appreciated
So you can access bootloader and recovery!
So just flash another kernel. What's your problem?
Put a zip on your SD (with a SD reader or ADB pull), then go in recovery, navigate with the 4 keys under the screen (or vol+ and power)... and flash.
What is strange for me is that it seems to happen sudenly... so how do ou know it's the kernel. Anyway...
I have clockwork recovery, and can navigate it using the soft keys (home menu etc). You should also he able to use the vol up key to get to the bottom of the list, (depending on the recovery you're using I suppose)
Sent from my Desire HD using Tapatalk
_david_94 said:
I have clockwork recovery, and can navigate it using the soft keys (home menu etc). You should also he able to use the vol up key to get to the bottom of the list, (depending on the recovery you're using I suppose)
Sent from my Desire HD using Tapatalk
Click to expand...
Click to collapse
Unfortunately it boots into the white HTC area (dunno what it's called). The one where you can see if your phone is S-OFF or not.
Also, I'm not sure what is to blame... but I've only just recently noticed that my phone cold boots this way so I assumed it was a recent rom that I applied. Will test this theory later.
Sounds to me like your volume down button is stuck in.
Definitely not a ROM issue, as it has nothing to do with the bootloader.
Sent from The App that Time Forgot.
Hey, i had this issue like a month ago. You can check my previous threads. It's hardware I'm 100% sure. Basically if you're in warranty you need to flash the stock rom with S-On so you can get a new phone. You can get it to boot but it's really a pain. You have to play with the volume up when first turning on your phone. It took me about an hour. Then when it boots you'll be in a "Safe Mode" (no clue whats limited all seemed fine to me). Then do your backup if you wish.
Also note: Flashing the S-On rom is a PAIN, took me about 2-3 hours of rebooting, holding vol up, tapping vol up, to get it to boot right, but with patients you'll get it to go.
Good luck to ya.
xtremedelta said:
Hey, i had this issue like a month ago. You can check my previous threads. It's hardware I'm 100% sure. Basically if you're in warranty you need to flash the stock rom with S-On so you can get a new phone. You can get it to boot but it's really a pain. You have to play with the volume up when first turning on your phone. It took me about an hour. Then when it boots you'll be in a "Safe Mode" (no clue whats limited all seemed fine to me). Then do your backup if you wish.
Also note: Flashing the S-On rom is a PAIN, took me about 2-3 hours of rebooting, holding vol up, tapping vol up, to get it to boot right, but with patients you'll get it to go.
Good luck to ya.
Click to expand...
Click to collapse
Ah, I'm definitely beyond warranty. The thought of vol+down being stuck down makes a lot of sense!
I'll just take it to one of the dodgy Asian repair shops, if it's a hardware issue I'm sure they'll know what to do.
Cheers for your help everyone!
So I tried to flash the Venom rom 1.2 version from stock rooted S-On and after flashing I am now stuck at the splash screen and cannot access the bootloader, any suggestions?
EDIT: I have figured out the problem and solved it, mods please close this thread
th3lawmak3r76 said:
So I tried to flash the Venom rom 1.2 version from stock rooted S-On and after flashing I am now stuck at the splash screen and cannot access the bootloader, any suggestions?
EDIT: I have figured out the problem and solved it, mods please close this thread
Click to expand...
Click to collapse
Hi,
I am also having same problem. Could you please tell me how to resolve it?
Thanks.
I have also same problem tooo.
use adb command
fastboot erase cache
Or this: http://forum.xda-developers.com/showthread.php?t=2722242
kumar1986 said:
Hi,
I am also having same problem. Could you please tell me how to resolve it?
Thanks.
Click to expand...
Click to collapse
Well if those didn't solve your problem what I did was let my M8 run out of battery and then plugged it into my computer holding power+volume down and that allowed me to get into the bootloader and then into fastboot. I then erased the cache and entered recovery where I had a backup ready.
I'm experiencing the same problem, and still working on solving it. But for those who are stuck in the boot screen and need to shut off their phone so that they can boot up into recovery (power + vol down), hold down BOTH volume buttons and the power button and the phone will shut off in a few seconds. I couldn't find this anywhere and was getting annoyed waiting for the juice to run out so I tried a few things and this worked.
edit: turns out it's just volume UP and power to 'battery pull' the phone, not both, although that will work because you're pushing on up
HTC ONE M8 Stuck on Splash screen
th3lawmak3r76 said:
Well if those didn't solve your problem what I did was let my M8 run out of battery and then plugged it into my computer holding power+volume down and that allowed me to get into the boot loader and then into fast boot. I then erased the cache and entered recovery where I had a backup ready.
Click to expand...
Click to collapse
You can also try this if you're not willing to wait for the battery to drain. I also ran into that very same problem, being stuck on the htc splash screen.. However this is how I fixed it. Like one of the posters above i too held the volume button up while at the same time holding down the power button. My HTC One M8 would just reboot back to the splash screen. So, i went through all of the steps above again but this time as the screen went off still holding the power button down. I immediately slid my finger from volume up to down. I continued holding it in the volume down position until the boot loader come up. I selected recovery from there and did a cache wipe and restored a NAND backup. I hope this helps someone.
Found a pretty easy fix
It's a somewhat common problem as I can tell,w hen the device stops on the splash screen (where it says "POWERED by Android") ,, and it has a pretty easy fix, which does not require drain the battery or erase the cache from ADB and so on ! What you do is, you hold down Volume UP + Power Button and keep it pressed till the device will re-restart itself and will boot in to the system (unless you completely f-ed up your system).
Good luck
I have found a way
th3lawmak3r76 said:
So I tried to flash the Venom rom 1.2 version from stock rooted S-On and after flashing I am now stuck at the splash screen and cannot access the bootloader, any suggestions?
EDIT: I have figured out the problem and solved it, mods please close this thread
Click to expand...
Click to collapse
Press and hold the Volume Up key and the Power button until you see a black screen. As soon as you see it press the Volume Down key and the Power button at the same time. This should get you to your bootloader.
HTC One M8 Stuck on BootLogo
CyDroid1 said:
....held the volume button up while at the same time holding down the power button.....as the screen went off still holding the power button down...immediately slid my finger from volume up to down.....continued holding it in the volume down position until the boot loader come up.....
Click to expand...
Click to collapse
thanks a lot. that did the trick.
So my PIxel XL locked up (of course) and I had to soft reset it to come back. This time, however, the touch screen is 100% non responsive. Fingerprint is fine, other buttons are fine, but no touch screen. It happened to be in the middle of Play updates when it locked up - that may be related to the problem.
Anyway, I was going to try and reboot into safe mode,but I cant seem to get it into safe mode without a way to actually turn it off other than another reset, which just boots it again. I got it into recovery mode once but all I could do was reboot.
I;m reasonably savvy with the various tools, but since I can't unlock it I'm not sure where to go next.
And of course I absolutely need a working phone for work (and everything else in the world....) :crying:
Help?
mikeprachar said:
So my PIxel XL locked up (of course) and I had to soft reset it to come back. This time, however, the touch screen is 100% non responsive. Fingerprint is fine, other buttons are fine, but no touch screen. It happened to be in the middle of Play updates when it locked up - that may be related to the problem.
Anyway, I was going to try and reboot into safe mode,but I cant seem to get it into safe mode without a way to actually turn it off other than another reset, which just boots it again. I got it into recovery mode once but all I could do was reboot.
I;m reasonably savvy with the various tools, but since I can't unlock it I'm not sure where to go next.
And of course I absolutely need a working phone for work (and everything else in the world....) :crying:
Help?
Click to expand...
Click to collapse
Factory reset.
toknitup420 said:
Factory reset.
Click to expand...
Click to collapse
It sounds like his phone won't power off though. How do you get to the bootloader menu when holding down the power button automatically does a soft reboot of the phone? He might need to let the battery drain so the phone actually shuts off before he can get to the bootloader menu to do a factory reset.
Literally ALL android devices can be forced to shutdown or to restart in a similar fashion to pc's. literally just hold the power button.
In the pixels case, holding the power button for 15 consecutive seconds will force the phone to reboot.
press and hold power, start counting to 15, as soon as your about to hit 15 seconds go ahead and mash down the volume down button with it. this should get you into fastboot where you can access recovery or fastboot flash a image.
jhs39 said:
It sounds like his phone won't power off though. How do you get to the bootloader menu when holding down the power button automatically does a soft reboot of the phone? He might need to let the battery drain so the phone actually shuts off before he can get to the bootloader menu to do a factory reset.
Click to expand...
Click to collapse
This causes a full reboot on my current and previous pixel, not a soft reboot, ive used this method to save my arse many times. i hold it down, and it restarts all the way to the unlocked bootloader screen
I had a situation where as soon as the phone booted i would get all sorts of errors that prevented me from using the phone or even accessing the power menu, and this is the savior.
possibly try holding it more than 15 seconds? maybe let it cycle twice before attempting to enter fastbppt