[Q] Power off problem - Desire HD Q&A, Help & Troubleshooting

I try to power off my HTC, and after i press and hold the top "power" button for seconds, then I choose power off, screen goes black. but it's not actually being powered off, coz once I try to go into bootloader mode (VOL DOWN + POWER BUTTON), I can never go inside, but it goes straight into the normal Android system, and also it only needs one second to go into the normal system again, so I think the phone is not really powered off, but in some kind of sleeping mode. Anyone here can help me out?? Thanks very much.
P.S. i have flashed a new ROM (REVOLUTION 5.1.7), and also i have tried to reset to factory mode. but it does not help.

Do you have fastboot on in settings? It prevents the phone from turning off completely and thus giving a faster startup. That's probably why you can't get to the bootloader mode. You can also take out the battery for a couple of minutes, put it back and then boot into the bootloader.
Sent from my HTC Desire HD using XDA App

Thanks, maybe that's the problem.

Sorry to sound like an arse here, but the quick boot setting was one of this phones most hyped features when it was released....oh my!

wbbigdave said:
Sorry to sound like an arse here, but the quick boot setting was one of this phones most hyped features when it was released....oh my!
Click to expand...
Click to collapse
I don't get your point? It's not like you need to boot into bootloader several times a day. The few times you need to you can just turn off the fastboot option and then turn it back on when your done. The bootloader mode isn't even meant to be used by the average user.
Sent from my HTC Desire HD using XDA App

Got the same PB with the same rom but version 5.1.4,
The only way I found is to install ROM MANAGER and launch recovery with it.
Concerning bootloader, battery removing !
really anoying, and yes, fast boot is disabled.

Related

[Q] Stuck in a boot loop with HTC diagnostic area (dead volume down rocker)

Hey guys
I'm running MrGarak's fantastic MIUI rom however I've found that the kernel is booting my phone into that white HTC diagnostic screen by default. Unfortunately my volume down button is dead and so I can't navigate the menu; the only way I can boot my phone at the moment is to boot it connected via USB as that makes it boot to Recovery and I can reboot from there.
Any ideas? I think this and another rom I tried both used LordMUE's kernel, could that be the reason the boot preferences don't default to just booting the OS?
Any help and/or pointers would be greatly appreciated
So you can access bootloader and recovery!
So just flash another kernel. What's your problem?
Put a zip on your SD (with a SD reader or ADB pull), then go in recovery, navigate with the 4 keys under the screen (or vol+ and power)... and flash.
What is strange for me is that it seems to happen sudenly... so how do ou know it's the kernel. Anyway...
I have clockwork recovery, and can navigate it using the soft keys (home menu etc). You should also he able to use the vol up key to get to the bottom of the list, (depending on the recovery you're using I suppose)
Sent from my Desire HD using Tapatalk
_david_94 said:
I have clockwork recovery, and can navigate it using the soft keys (home menu etc). You should also he able to use the vol up key to get to the bottom of the list, (depending on the recovery you're using I suppose)
Sent from my Desire HD using Tapatalk
Click to expand...
Click to collapse
Unfortunately it boots into the white HTC area (dunno what it's called). The one where you can see if your phone is S-OFF or not.
Also, I'm not sure what is to blame... but I've only just recently noticed that my phone cold boots this way so I assumed it was a recent rom that I applied. Will test this theory later.
Sounds to me like your volume down button is stuck in.
Definitely not a ROM issue, as it has nothing to do with the bootloader.
Sent from The App that Time Forgot.
Hey, i had this issue like a month ago. You can check my previous threads. It's hardware I'm 100% sure. Basically if you're in warranty you need to flash the stock rom with S-On so you can get a new phone. You can get it to boot but it's really a pain. You have to play with the volume up when first turning on your phone. It took me about an hour. Then when it boots you'll be in a "Safe Mode" (no clue whats limited all seemed fine to me). Then do your backup if you wish.
Also note: Flashing the S-On rom is a PAIN, took me about 2-3 hours of rebooting, holding vol up, tapping vol up, to get it to boot right, but with patients you'll get it to go.
Good luck to ya.
xtremedelta said:
Hey, i had this issue like a month ago. You can check my previous threads. It's hardware I'm 100% sure. Basically if you're in warranty you need to flash the stock rom with S-On so you can get a new phone. You can get it to boot but it's really a pain. You have to play with the volume up when first turning on your phone. It took me about an hour. Then when it boots you'll be in a "Safe Mode" (no clue whats limited all seemed fine to me). Then do your backup if you wish.
Also note: Flashing the S-On rom is a PAIN, took me about 2-3 hours of rebooting, holding vol up, tapping vol up, to get it to boot right, but with patients you'll get it to go.
Good luck to ya.
Click to expand...
Click to collapse
Ah, I'm definitely beyond warranty. The thought of vol+down being stuck down makes a lot of sense!
I'll just take it to one of the dodgy Asian repair shops, if it's a hardware issue I'm sure they'll know what to do.
Cheers for your help everyone!

Downloading...do not turn off target.

Hey guys I really need help here. I have no clue how but my phone into some weird mode displaying the message in the title. I have a stock Nexus and didn't try to flash or anything like that.
I tried everything on the internet but nothing seems like its working. I am a real noob and need any advice. Is there a way to get the phone back to normal without having to unlock it, root or something like that?
you most likely turned it on without realizing that your fingers are on the volume down and power at the same time. try pulling the battery and turn on the phone again
crazyalaa said:
Hey guys I really need help here. I have no clue how but my phone into some weird mode displaying the message in the title. I have a stock Nexus and didn't try to flash or anything like that.
I tried everything on the internet but nothing seems like its working. I am a real noob and need any advice. Is there a way to get the phone back to normal without having to unlock it, root or something like that?
Click to expand...
Click to collapse
You put your phone into download mode somehow.
At least, if your title is what your talking about.....then yea, your in download mode.
If you didn't flash anything....try just pulling the battery and restarting the phone.
I tried that. Nothing is working; the phone gets stuck on the google logo and then the logo itself goes and comes back really quickly then the phones turn off. When the phone turns off it takes 10 mins to get it up again!! No clue...
Now the phone won't turn on.
crazyalaa said:
I tried that. Nothing is working; the phone gets stuck on the google logo and then the logo itself goes and comes back really quickly then the phones turn off. When the phone turns off it takes 10 mins to get it up again!! No clue...
Click to expand...
Click to collapse
Can u boot into recovery? If so just flash a rom.
Sent from my Galaxy Nexus using xda premium
The phone isn't turning on anymore
Is the battery now dead? Will the phone turn on when its plugged in?
I got back to the same screen now, I removed the battery and phone won't even turn off. It's stuck on the same screen even without the battery??? what's going on?
Update: Ok the phone turned off and then I tried to turn it on. It goes to the Google logo and then the screen goes blank.
crazyalaa said:
I got back to the same screen now, I removed the battery and phone won't even turn off. It's stuck on the same screen even without the battery??? what's going on?
Update: Ok the phone turned off and then I tried to turn it on. It goes to the Google logo and then the screen goes blank.
Click to expand...
Click to collapse
Can you get to the bootloader?
Vol. Down + vol. Up and power together.
If so then you'll be fine. Just flash a factory image.
There are a few threads that will go through the process in more detail than I am willing to at 6:08am!
Is there a way to take my photos and contact from the phone while it's in the downloading mode or any other way before I flash it. Or am I screwed? I don't have my stuff synced with google+
crazyalaa said:
Is there a way to take my photos and contact from the phone while it's in the downloading mode or any other way before I flash it. Or am I screwed? I don't have my stuff synced with google+
Click to expand...
Click to collapse
If the phone doesnt completely reboots to android, I dont think you can get your photo's.
Can you still get in fastboot mode?
my phone is doing the same thing, the downloading screen. I am totally stock, and i can easily turn my phone on and off except i wanna get into bootloader to flash CWM recovery and i cant do so because this screen is popping up.
bendirkss said:
my phone is doing the same thing, the downloading screen. I am totally stock, and i can easily turn my phone on and off except i wanna get into bootloader to flash CWM recovery and i cant do so because this screen is popping up.
Click to expand...
Click to collapse
Are you able to boot into the OS? Or it's only giving you download mode no matter what?
Do you have adb set up if yes adb reboot boot loader that will boot you into the boot loader screen
Sent from my Galaxy Nexus using xda app-developers app
cmstlist said:
(...) it's only giving you download mode no matter what?
Click to expand...
Click to collapse
this first.
DaLoona said:
If the phone doesnt completely reboots to android, I dont think you can get your photo's.
Can you still get in fastboot mode?
Click to expand...
Click to collapse
Bfitz26 said:
Do you have adb set up if yes adb reboot boot loader that will boot you into the boot loader screen
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
he can if adb is already running on the system. seems to be that he can't.
@op, if you're stuck on download mode, try odin (damn i really hate suggesting it); i was trying to see if heimdall supports our device, have yet to find proof.
crazyalaa said:
Hey guys I really need help here. I have no clue how but my phone into some weird mode displaying the message in the title. I have a stock Nexus and didn't try to flash or anything like that.
I tried everything on the internet but nothing seems like its working. I am a real noob and need any advice. Is there a way to get the phone back to normal without having to unlock it, root or something like that?
Click to expand...
Click to collapse
Is there a big green outlined arrow box at the top of your screen that says start, and it points to your power button? If so you are just at the Odin screen instead of your boot loader screen. You get here by just holding vol down and power instead of of holding both vol up/down and power which would bring you to the bootlloader. Also your phone obviously needs to be off before doing either of these. If in fact you are at the Odin screen simply push power and your phone will boot.
sent from my nexus using all the new features of the iphone5
crazyalaa said:
Hey guys I really need help here. I have no clue how but my phone into some weird mode displaying the message in the title. I have a stock Nexus and didn't try to flash or anything like that.
I tried everything on the internet but nothing seems like its working. I am a real noob and need any advice. Is there a way to get the phone back to normal without having to unlock it, root or something like that?
Click to expand...
Click to collapse
It sounds like your volume-down button might be stuck in the pressed-down position (or just shorted out). If that is the case, every time you try to turn your phone on, you will see the screen you described. You can try pressing the volume buttons many times to see if you can get the volume-down button unstuck. If you can't, you can replace the buttons fairly cheaply.
Of course, it could be caused by something else entirely, but that's what it seems like to me.
strumcat said:
It sounds like your volume-down button might be stuck in the pressed-down position (or just shorted out). If that is the case, every time you try to turn your phone on, you will see the screen you described. You can try pressing the volume buttons many times to see if you can get the volume-down button unstuck. If you can't, you can replace the buttons fairly cheaply.
Of course, it could be caused by something else entirely, but that's what it seems like to me.
Click to expand...
Click to collapse
If the vol-down button is stuck, try booting it up with both up and down held. You might be able to get either recovery or bootloader.
cmstlist said:
If the vol-down button is stuck, try booting it up with both up and down held. You might be able to get either recovery or bootloader.
Click to expand...
Click to collapse
+1
yeah try that
cmstlist said:
Are you able to boot into the OS? Or it's only giving you download mode no matter what?
Click to expand...
Click to collapse
Its working fine now. Except when I flash CWM, vis cmd prompt like I usually do, I can only go unto cem right away and then once I boot up into the os and turn the phone off to get into recovery stock recovery comes back.
Sent from my Galaxy Nexus

[Q] My One X Shuts Down Randomly and Instantly

Hi, all. It seems that my phone has a problem: it randomly shuts down (instantly) during use?
There are no shut-down sounds or screens or messages or anything - the shut down is instant, as if the battery was removed (although, obviously, this is impossible with the One X) and it typically does turn on again if you press the power button - performing a proper boot.
What could cause this? Must I send it in for repairs?
Everything is stock, Android 4.0.4 with Sense 4.1. No root. No hacks or anything. (Some HTC Bundled Apps disabled.)
.
try a factory reset from the boot loader, if the problem is still there, send it to HTC
i say try and reinstall the rom. Possibly use the RUU! its your best bet
Cool. Ok. Will try factory reset from bootloader first. How do I get into the boot-loader? I tried power-on while holding volume-down but that did not work.
Incidentally, can you install RUU without root?
Xharlie said:
Cool. Ok. Will try factory reset from bootloader first. How do I get into the boot-loader? I tried power-on while holding volume-down but that did not work.
Incidentally, can you install RUU without root?
Click to expand...
Click to collapse
Hold volume and power until.phone restarts, then let go of power, but keep holding v down.
Yeah, an RUU has to be flashed on a locked device.
Thanks, Ben. That gives me "Safe Mode"... which doesn't look at all like the recoveries that I am used to. Can I just run fastboot commands while in Safe Mode or have I done something wrong?
I have tried performing a factory-data-reset in "Safe Mode" but that has not worked - the phone shut-down on me while I was setting it up again, in the wizards. (This shutdown did have an HTC logo-screen, though, which is not usual. The battery bar showed about 60% full.)
I just tried v down and power and it works for me. No idea why it doesn't work for you.
BenPope said:
I just tried v down and power and it works for me. No idea why it doesn't work for you.
Click to expand...
Click to collapse
I never had problems with the method you described until recently. It should work but it's an arse and doesn't sometimes..
Best to either restart from power menu then hold volume down the second its shutdown and goes to the black screen (just before first htc splash screen)
Or, shutdown, then turn on whilst holding volume down
Sent from my HTC One X using xda app-developers app

[Q] Brick? (Phone won't stay in download mode)

Hey guys, I'm not sure if my phone is dead. It was running fine this morning, Task & Ktoonsez' AOKP with Ktoonsez kernel. However, I tried to unlock it a little while ago and it wouldn't go on. It boots to the splash screen, both normally and going into recovery, but it doesn't last long enough to go into recovery or boot normally. I try to boot into download mode and it boots, but the phone turns off after a few seconds.
I tried to flash back to stock in Odin, but the phone doesn't stay in download mode long enough for the flash to finish.
I'm not sure what to do. Any help would be appreciated.
Pretty sure if it was bricked it wouldn't boot into download mode at all. It sounds like it is losing power or something. The only thing I can think of is maybe your battery is bad. Download mode can run off of USB power if you remove the battery after booting into it. Maybe plug your phone in and boot into download mode, then take your battery out before it shuts off and see if it stays on.
Lumixz said:
Pretty sure if it was bricked it wouldn't boot into download mode at all. It sounds like it is losing power or something. The only thing I can think of is maybe your battery is bad. Download mode can run off of USB power if you remove the battery after booting into it. Maybe plug your phone in and boot into download mode, then take your battery out before it shuts off and see if it stays on.
Click to expand...
Click to collapse
No dice. It just did the same thing it's been doing. I went into download, popped the battery, it stayed in download for a few seconds, and then powered off.
Could it be a faulty power button? The phone is constantly vibrating by itself and if the power button was messed up it could be causing the phone to leave download mode.
Sun0fNothing said:
No dice. It just did the same thing it's been doing. I went into download, popped the battery, it stayed in download for a few seconds, and then powered off.
Could it be a faulty power button? The phone is constantly vibrating by itself and if the power button was messed up it could be causing the phone to leave download mode.
Click to expand...
Click to collapse
As far as I can tell pressing or holding the power button in download mode will only restart it, but won't shut it off. Also it takes about 10 seconds. I don't think it's your power button.
Lumixz said:
As far as I can tell pressing or holding the power button in download mode will only restart it, but won't shut it off. Also it takes about 10 seconds. I don't think it's your power button.
Click to expand...
Click to collapse
Ah, okay.
In that case, though, I have no clue what's causing the problem here. At this point the only thing I can do is enter download mode for a few seconds, but I can't get it to be enough time to flash a ROM in Odin.
Sun0fNothing said:
Hey guys, I'm not sure if my phone is dead. It was running fine this morning, Task & Ktoonsez' AOKP with Ktoonsez kernel. However, I tried to unlock it a little while ago and it wouldn't go on. It boots to the splash screen, both normally and going into recovery, but it doesn't last long enough to go into recovery or boot normally. I try to boot into download mode and it boots, but the phone turns off after a few seconds.
I tried to flash back to stock in Odin, but the phone doesn't stay in download mode long enough for the flash to finish.
I'm not sure what to do. Any help would be appreciated.
Click to expand...
Click to collapse
Might be a dumb question... Is your battery charged? I'd plug it in for a while off and see if the battery logo comes up and than try putting it in recovery or download.
Sent from my SGH-I747 using xda app-developers app
KorGuy123 said:
Might be a dumb question... Is your battery charged? I'd plug it in for a while off and see if the battery logo comes up and than try putting it in recovery or download.
Sent from my SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
I tried that too. It's been plugged in for a while and the same thing happens. It just stays in download mode for a few seconds and then turns off. Also, I tried flashing back to stock in Odin but it failed because the phone turned off before the flash could finish. Now the phone says "Firmware upgrade encountered an issue. Please select Recovery mode in Kies and try again."
So it's basically stuck in download mode cause of a corrupted flash. If I could get the phone to stay in download mode, I could flash it back to stock with Odin, but it's not giving me enough time at this point.
I'm running into the same problem currently, I was wondering if you were able to find a solution. Same ROM same Kernel. I've been using my current version of the ROM since October and haven't flashed anything recently, It just died on me last nigth and now I'm experiencing what you are as well. I was able to turn on the phone somehow last night but it stayed on for couple of mins and turned off again. At the time I had 60% charge.
Thanks
Unfortunately not. Sent my phone back to AT&T and they honored the warranty (despite it being very clear that I was rooted and on custom software).
@fly3rr
Sent from the Dank Device
Sun0fNothing said:
Unfortunately not. Sent my phone back to AT&T and they honored the warranty (despite it being very clear that I was rooted and on custom software).
@fly3rr
Sent from the Dank Device
Click to expand...
Click to collapse
Thanks. I got the phone when it launched so it's been over a year hence I'm well over the one year manufacturer warranty. Doubt they'll honor it for me =/.
Bad news, It's not about software, it's a hardware issue.
I had that issue with a Sprint S3,
The power button switch is stuck pressed all the time, you can try to hit it a little and maybe it pops out but the issue is gonna still there.
If you remove and insert the battery does it vibrates and tries to turn on without pressing the power button?
Damian8a said:
Bad news, It's not about software, it's a hardware issue.
I had that issue with a Sprint S3,
The power button switch is stuck pressed all the time, you can try to hit it a little and maybe it pops out but the issue is gonna still there.
If you remove and insert the battery does it vibrates and tries to turn on without pressing the power button?
Click to expand...
Click to collapse
yup I just realized it was the power button issue. I managed to fix the problem[kind of], i kept trying to get into download mode while connected to AC Adapter with official charging cables. And it stayed in download mode long enough for me to go back to stock ROM. I'm just trying to avoid hitting the power button as much as possible because every time I do something goes crazy and phone turns off.
I'm gonna try and go to AT&T store tomorrow to see if they can do anything about this.
Thanks again for your help. I really appreciate it.
You're welcome. Good luck dude :thumbup:
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I have the same problem. I've tried to install quickly the twrp. But is not time enough
My problem was the battery. After charge a lot, all thing works fine.

Stuck on loading screen :(

Hi... I have been using CyanogenMod for at while.. And it has been running great...
Then yesterday my phone started acting up, so i restarted it....
Not it gets stuck on the CyanogenMod startup screen when i turn it on...
And I can not enter bootloader, I have removed the battery, and then powered it on while holding volume down down, like I normaly do...
But i just end up on that CyanogenMod loading screen no matter what i try...
Is there another way to force it into bootloader or to force flash a new rom? (The rom i am currently on has been working fine for over a month, untill this happend)
I really hope someone has an idea... Please do ask if you need more info from me
Best Regards.
butcha said:
Hi... I have been using CyanogenMod for at while.. And it has been running great...
Then yesterday my phone started acting up, so i restarted it....
Not it gets stuck on the CyanogenMod startup screen when i turn it on...
And I can not enter bootloader, I have removed the battery, and then powered it on while holding volume down down, like I normaly do...
But i just end up on that CyanogenMod loading screen no matter what i try...
Is there another way to force it into bootloader or to force flash a new rom? (The rom i am currently on has been working fine for over a month, untill this happend)
I really hope someone has an idea... Please do ask if you need more info from me
Best Regards.
Click to expand...
Click to collapse
Hold your volume down before holding power button at the same time. Wait until it went into bootloader. If it is not, most probably your hardware keys is broken.
Sent from my Desire HD using xda premium
yumm91 said:
Hold your volume down before holding power button at the same time. Wait until it went into bootloader. If it is not, most probably your hardware keys is broken.
Sent from my Desire HD using xda premium
Click to expand...
Click to collapse
Hi... Thanks for your answer...
But that is how I have been doing it all the time...
Is there anything I can do? No way to force it into bootloader from the PC or anything?
Any advice is greatly appreciated!
Regards.
Looks like my volume down has broken last night
I was able to boot into bootloader using adb on the PC... So this thread can be closed

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