Hello all,
About a week ago my nexus stopped charging all of a sudden and then the charging indicator started to show up while the phone is not plugged. I researched the problem and I found out it's actually a hardware issue and a lot of people have it.
My problem is that I bought my phone from Abu Dhabi and it doesn't have warranty. Now, I am back for college (in the States) and my phone is now dead. I am not sure what to do!? I know that Samsung USA doesn't fix GSM Nexus phones since I called them once.
Any thoughts? should I contact Google? Is there any trusted place that I can send my phone to for repair?
That sucks with out warranty or Insurance thru your carrier your pretty much screwed...Go on EBay an get your self a new phone...
Sent from my Galaxy Nexus using xda premium
Doesn't google sell them? shouldn't they be able to fix it? I mean I wouldn't mind paying as long as it doesn't cost much. I already had to fix it once when my motherboard got fried and had to pay friggin' $272!!!
Come on guys use your brains, you bought a phone with removal battery for a reason. I'll make this easy for you
http://www.amazon.com/Hyperion-GT-i9250-Compatible-International-GT-i9250/dp/B006N9OZ8U/ref=pd_sxp_grid_pt_1_1
just buy this, charge a battery, then you never need a charger again, unless you need to copy files, then your screwed
This is honestly the cheapest alternative to your problem, but if you really need a working usb, then go on craiglist or ebay.
Lol, maybe I didn't make myself clear when I said hardware issue. I do use my brain sir, but what I meant is that the charging port is not working properly. If it was only a charger issue then I would've bought a charger but it's not.
charging port as in usb right? usb that's part of the phone? Your battery is dead right? I'm saying charge your battery externally without the phone. I'm sorry am I just not understanding? I'm just giving advice to turn your phone on lol not fix it.
Fire n mage said:
charging port as in usb right? usb that's part of the phone? Your battery is dead right? I'm saying charge your battery externally without the phone. I'm sorry am I just not understanding? I'm just giving advice to turn your phone on lol not fix it.
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You are correct. It is possible to take the battery out of the phone and place that battery onto an adapter on a wall socket. Never even touching the USB port on the phone.
Sent from my Incredible, very Vivid, One X'strordinary S-off HTC Rezound
http://www.speedtest.net/android/216418366.png
The problem is that my computer doesn't recognize my phone cause of the usb port damage. Even when my phone is off and I put in my battery without having the phone plugged it shows on screen that my phone is "charging".
crazyalaa said:
The problem is that my computer doesn't recognize my phone cause of the usb port damage. Even when my phone is off and I put in my battery without having the phone plugged it shows on screen that my phone is "charging".
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So you're interested in fixing the problem and not simply having a phone that turns on? I understand, I didn't mean to be mocking either, just joking . Well in this case, you will have to buy a whole new phone sir, as far as I know. Sorry I could not assist
Isn't there any private company/website in this bigass country and could repair my phone?! lol.
Considering that Google sells unlocked GSM units to Americans, I'm surprised to hear Samsung won't fix them.
Where in the States are you? Many big cities have a number of small shops where mainly Asian imported cell phones are sold, and they'll sell unlocking and reflashing services, and they'll offer repairs for just about anything. If you're in a small college town that might be more difficult. Up here in Vancouver BC, when I accidentally jammed a microSD into the SIM slot of a Huawei tablet and couldn't get it out, I went to an Asian mall in the suburbs and got it fixed perfectly.
No intention to stereotype here btw - most of the leading mobile devices are manufactured in Asia, which means a lot of the bleeding edge devices get imported before they're released here, and a lot of shops appear to be run by people who have connections to the countries they're importing from.
Sent from my Galaxy Nexus using Tapatalk 2
Sure there are some, but some are sketchy, and most will rip you off lol
Fire n mage said:
Sure there are some, but some are sketchy, and most will rip you off lol
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That's what Yelp is for
Sent from my Galaxy Nexus using Tapatalk 2
Related
My Battery port on my phone seems to be messed up. The orange light is on to show a charge but it looks like it isn't gaining any juice.
Weird because last night it was charging fine, so I'm not sure what the deal is.
Anyway, I'm wondering how the whole process to try and get a replacement phone works. I have been looking to purchase a new phone anyway, and this is just giving me a better reason to get one.
If anyone has gone through this process before can you please share what you did?
I more or less want to know if I am about to get raped by Big Red or if I am going to need to buy a brand new phone outright.
I am wondering if the script I installed to improve battery life is causing this issue. I actually turned my phone off to see if it would charge up and it is, just EXTREMELY slow.
I am just speculating right now and trying to narrow down the issue. I know charge ports are an issue for this phone, I am just hoping I don't need to go that route.
Try a different charger. Yours may have went bad.
As far as the exchange, do you have insurance? If not how long have you had your phone and where did you buy it? Also did you buy it new or refurb?
Sent from my ADR6350 using XDA
cstone1991 said:
Try a different charger. Yours may have went bad.
As far as the exchange, do you have insurance? If not how long have you had your phone and where did you buy it? Also did you buy it new or refurb?
Sent from my ADR6350 using XDA
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I have tried multiple chargers and get the same result. Sometimes it will charge, but most times not.
I have no insurance on in, and it is under a year old. I bought it brand new.
Of it is under a year old then just call Verizon. Tell them your phone won't take charge. They will replace it for free with a manufacture refurbished incredible 2.
Sent from my ADR6350 using xda premium
kubes069 said:
I have tried multiple chargers and get the same result. Sometimes it will charge, but most times not.
I have no insurance on in, and it is under a year old. I bought it brand new.
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I just replaced my phone (it was under one year as well) by calling verizon and telling them it wouldn't charge ... it's a known problem w/ our phones. They replaced it for free (as long as you return your old phone w/in 5 business days). i unrooted and put my phone to s-on again before i returned it. good luck!
i know it is already posted but my issue is different. Some can charge their phone when it is off but mine cant charge even if its off.
When its off and i plug the charger the lightning logo appears, it indicates that its charging but when i turn it on the percentage of the battery remained the same. it didnt charge at all. Also my pc does not recognize my phone whether if its off or on.
i tried with no luck changing rom, kernel, used different cables and chargers (i even used one from LG).
i want to take it back to samsung but my bootloader is unlocked, im using costume rom, and rooted. They will not accept or repair it
EDIT: i want to install the stock rom and relock bootloader but how? since my pc doesnt connect to my phone
Look in the development section and download the nexus toolkit.
Sent from my Galaxy Nexus using xda app-developers app
ticholas said:
Look in the development section and download the nexus toolkit.
Sent from my Galaxy Nexus using xda app-developers app
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How can i use it if my pc can't recognize my phone? Driver is already installed and it was working before
Sent from my Galaxy Nexus using xda app-developers app
Use a cocktail stick and try push the chipinside your phone slot upwards a little (if the phone were laid faceup on a table). Be delicate as you dont want to force it, but a little nudge up and your problems should aaaaall be resolved.
ive already done that no luck.
bump!
if i can restore my phone to stock recovery, stock rom, stock kernel, remove root will they accept it(warranty)? or do they have something to know that i modified my phone?
EDIT: because im planning to return in back to samsung
Please read forum rules before posting
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Thanks
FNM
Is it a play store model or international? If it is international and you are located in the USA, Samsung will not do it. You can replace the usb port yourself..
mine too
Mine did the exact same thing. Good luck sending it in and having them actually fix it. I'm beginning to think their tech guys are really just a room full of chimps randomly putting stuff together.
I told them exactly what the problem was (because I looked it up before sending it in and my problem was the exact same as everyone else's) and they ignored me and just switched out the battery. That didn't work, so I sent it back again. Then, they updated the software. Since it's a hardware issue, obviously that did nothing. Now, they have repaired the PBA. I don't know what a PBA is or what it has to do with my USB port, but I'm betting the issue still will not be fixed and I'll have to send it back, yet again. After all this mess, I think I'm done with Samsung entirely.
turtlemama said:
Mine did the exact same thing. Good luck sending it in and having them actually fix it. I'm beginning to think their tech guys are really just a room full of chimps randomly putting stuff together.
I told them exactly what the problem was (because I looked it up before sending it in and my problem was the exact same as everyone else's) and they ignored me and just switched out the battery. That didn't work, so I sent it back again. Then, they updated the software. Since it's a hardware issue, obviously that did nothing. Now, they have repaired the PBA. I don't know what a PBA is or what it has to do with my USB port, but I'm betting the issue still will not be fixed and I'll have to send it back, yet again. After all this mess, I think I'm done with Samsung entirely.
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i have sent it already. fortunately i was able to return to stock without USB. Hope they cant detect that ive done a mess on my phone.
probably the repair shop where you took your phone are just too lazy to repair. I hope they wont do the mess they did to you but i think it depends on tech guys if they are lazy enough to repair.
lowandbehold said:
Is it a play store model or international? If it is international and you are located in the USA, Samsung will not do it. You can replace the usb port yourself..
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it is international and im in Italy. i took it back to the shop where ive bought and they'ce accepted it. The problem is that this shop will send my phone to samsung and i afraid that they will call me and ask me if i did something that voids my warranty
silverhunk said:
i have sent it already. fortunately i was able to return to stock without USB. Hope they cant detect that ive done a mess on my phone.
probably the repair shop where you took your phone are just too lazy to repair. I hope they wont do the mess they did to you but i think it depends on tech guys if they are lazy enough to repair.
it is international and im in Italy. i took it back to the shop where ive bought and they'ce accepted it. The problem is that this shop will send my phone to samsung and i afraid that they will call me and ask me if i did something that voids my warranty
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Did you get it fixed?
This is kind of what my phone is doing too (here's the thread i've made)
http://forum.xda-developers.com/showthread.php?t=2059289
It will charge, but only to a certain point, regardless of rom, kernel, on or off, etc
over the past few days the maximum charge has gone down and down. Now it only charges to a max of 82%. I have 2 batteries and it does the same thing on each. My (hopeful) solution is that i bought an external wall battery charger and will charge batteries that way. I have the verizon model so if i wanted to do some sort of warranty work i'd probably have to go through them (not even sure if im still covered). I really dont want to deal with it. It boggles my mind why my phone is doing this though, charges fine but not to full. Oh well c'est la vie.
cymru said:
Use a cocktail stick and try push the chipinside your phone slot upwards a little (if the phone were laid faceup on a table). Be delicate as you dont want to force it, but a little nudge up and your problems should aaaaall be resolved.
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Click to collapse
i wouldnt recommend that to people, for me it went from a phone with "phantom charging" (ie flashing on and off for charging) and issues charging to a short circuit on the usb connection, so that the phone switches off when a usb cable is plugged in. What is well worth trying first is simply giving the port a good clean, a little bit of alcohol and that same cocktail stick may well solve your issue. I've been left charging via a chopped up usb cable to the dock connectors.
i dont doubt that forcing the tab in the port may have worked for you, but it has failed badly for others (ie me), so just be careful suggesting it
I had a similar problem as my micro usb socket was damaged. Don't worry about sending it for repair, do it yourself. The circuit board with a new micro usb socket is available on ebay, I paid £5 for mine. Watch a tear-down video or 2 on youtube and you will be sorted.
The GNex is easy to take apart requiring just a small philips head screwdriver and a pry tool, i used a guitar pik, and these are also available on ebay for just a few ££'s.
Can do the whole job in 15 minutes.
Today i was playing some game and all of a sudden my samsung galaxy nexus just shuts down. And it doesnt start no matter what I do. I tried to remove the battery, charge it for a while, connect to my laptop thru usb etc.. nothing is working. Its just 5 month old. Somebody please help me. Also, the mobile becomes very hot when put for charging, dont know why..
Please please please help me..
Hi
my wife's phone had exactly the Same thing (during game) and hard bricked, I had to change eMMC chip for it to start up!
had to Spend almost half of The value of handset to have it repaired...
seems a bug...
I suggest you try omap flash, if it didn't work try replacing eMMC chip
sri86 said:
Today i was playing some game and all of a sudden my samsung galaxy nexus just shuts down. And it doesnt start no matter what I do. I tried to remove the battery, charge it for a while, connect to my laptop thru usb etc.. nothing is working. Its just 5 month old. Somebody please help me. Also, the mobile becomes very hot when put for charging, dont know why..
Please please please help me..
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Could it be heat-related? Maybe try letting it cool off for a while then turning it on...
@yrashidi - I have no clue how to do it. Can you please help me probably woth a few lins n steps to do? my mobile is not even detected wen i connect to laptop. so worried
@fairct - its heating up when i put it for charging. even trying to start after it cools downs is of no help. it just doesnt start up. nothing at all shows up on screen, not even charging symbol when put for charging.
Hi
I really have no idea ! a repair shop did it for me, changed eMMC chip and after that phone turned on but IMEI was unrecognizable and he had to do some other thing to fix baseband, etc.
Try this:
http://forum.xda-developers.com/showthread.php?t=1760787
Umm send it back an get a new one as its only 5 months old, have you ever heard of a warranty, seriously what planet do people come from these days.
Sent from my Galaxy Nexus using xda premium
slayr76 said:
Umm send it back an get a new one as its only 5 months old, have you ever heard of a warranty, seriously what planet do people come from these days.
Sent from my Galaxy Nexus using xda premium
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I bought it from USA.. And currently, I stay in India. Shipping from India to USA and getting it back itself would cost a lot. Thats why, checking for alternate solutions. I guess India Samsung will not replace with warranty..
ultrajam said:
You've to ask for repair it under the warranty, or ask for a new one...
If we were talking about some apple product, the warranty can bring you some problem, but Samsung is pretty legal with this cases.
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I bought the phone from USA. I am currently in India. Do I have to ship the phone from India to US? Or can India Samsung can help me?
Last week,before going to sleep, I put my s3 phone to charge before going to class. When i woke up in the morning i knew something was wrong because my alarm never rang.
Because i live in india now, I first called samsung and they told me I would have to pay 70$ just to ship it to texas center and then have to pay whatever the cost is to fix the problem.
Naturally, I took it to a mobile repair shop down the road. They first said my phone had some boot problem. After a week they said nothing could be done and that the motherboard is fried.
Here are the problems.. When i woke up, the phone was off and the charging light wasnt even showing. I kept trying to turn thr phone on and it tuened on once all the way to the samsung logo and sound and then shut off again. After that, it hasnt turned on since. Boot menu doesnr work. Download menu also doesnt work.
It doesnt turn on but the charging light shows uo when i insert thr charging cable.
What do you guys think? What should i do? Is my motherboard really fried? Should i try to find a new motherboard on amazon and try setting it up myself? I dont think my warranty is still active with at&t if that makes any difference.
Looking forward to any help,thanks.
Plug into a computer and check device manager. If it says qhsusb_dload or something similar it may just be bricked. If so try the debrick method in this section. Worth a shot before spending money on it.
Sent from my SAMSUNG-SGH-T999 using Tapatalk
DocHoliday77 said:
Plug into a computer and check device manager. If it says qhsusb_dload or something similar it may just be bricked. If so try the debrick method in this section. Worth a shot before spending money on it.
Sent from my SAMSUNG-SGH-T999 using Tapatalk
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After I plug into the computer..nothing happens.
Ill try again after i get home.
The phone is rooted. Though i havnt updated it in a very long time.
Also i should mention that sometimes the red charging light comes on and sometimes it doesnt. Also when i connected it to a different computer it showed a message rhat something failed to download.
Which charging adapter did you use? Was it the stock samsung adapter or an aftermarket one?
so after plugging in the phone to the computer, I tried to look for anything in the device manager, however have come up empty handed.
So, its safe to assume, its not bricked (as that is semi-reversible).
And that the phone is most likely motherboard fried...which sucks and means I have to get a new phone.
Is there anyway to extract the information from internal storage? like documents and pdfs and possibly notes? Or is that option not available aswell?
I am thinking it is a hardware failure at this point. I would say to check the USB port as those to tend to get damaged sometimes, but you took it to a shop already and they should've noticed it if that were the case. These devices are getting old though, and I've been seeing more and more hw failures lately, so considering all that you said in the op, what the shop told you and what has been discussed here I am thinking that will be the most likely conclusion.
As for getting your data back, I kind of doubt it will be possible. If a shop can't get to it with special equipment and programs, you won't be able to do much more on your own. If its very important/valuable data, you could always try a professional data recovery service, but you're probably going to pay a good bit for that.
I am sorry that this happened and that I can't be any better help to you. Good luck with whatever you decide to do. And feel free to ask for a second opinion. Its always possible I could've overlooked something.
Sent from my SAMSUNG-SGH-T999 using Tapatalk
Have you tried a fully charged different battery. You're USB port could be bad not allowing your battery to charge or connect to the computer. If this is the case, your battery didn't charge and went dead during the night and it also may not be getting power from the computer when plugged in. With another battery you might power up and retrieve your data.
S3 motherboard replacement
Hi guys,
I hope somebody here can be of any help. my i9300 (s3) got fried while charging last month. while i was planning to dispose the phone. due i cannot use it anymore and i bought one for good which currently in use, my co-worker just broke the screen of His phone too (s3), fortunately,he agreed to give me his and ask a friend of mine to replaced the motherboard on my s3 with the one from my co-workers phone. the replacement proceeded successfully but upon testing any sim card does not work. it display it has a coverage bar signal, but the notification on top says no sim card.
anybody who would share a thought about what will be the solution is much appreciated!
thanks in Advance
Ive only had this phone for 1 month and while I was on my bed using the phone when suddenly my phone just powered off by itself and it wouldn't turn back on. Ive tried plugging in the charger but it didnt do anything. I tried to force it on but it didnt do anything. Also, it wouldnt turn on in any way possible.. I suspect that my battery is damaged but im not too sure since I do not know much about smartphone technology and i think its also because that i used the bluetooth function with my car and i noticed that the phone was slightly hotter than usual, maybe this was the case but i dont know. Please help me out here.
Thanks for your time.
Go to the repair shop official if theirs one, unofficial if their isn't. Or contact those you got it from & let them hassle with it. It could be many things from simple battery ribbon to fried SoC... Anyhow even if you got it on wild still in most countries who ever sold it to you must provide one year warranty by the law.
Zola III said:
Go to the repair shop official if theirs one, unofficial if their isn't. Or contact those you got it from & let them hassle with it. It could be many things from simple battery ribbon to fried SoC... Anyhow even if you got it on wild still in most countries who ever sold it to you must provide one year warranty by the law.
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Got it, and mines official so yeah but I had apps such as Blackboard, Chrome and Google Drive on to check on my assignment work and details. SO if I were to get my phone fixed would they still appear in the background to continue the process?
42_Gummy said:
Got it, and mines official so yeah but I had apps such as Blackboard, Chrome and Google Drive on to check on my assignment work and details. SO if I were to get my phone fixed would they still appear in the background to continue the process?
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What's cloud synced is recoverable regardless. As stated before it depends on what is the case of the problem. Could be a power stripe from battery which is easy & you don't lose any data or in the worst case it could be a main bord socket in which case you do as everything is on it (SoC, RAM, NAND...)...