Today i was playing some game and all of a sudden my samsung galaxy nexus just shuts down. And it doesnt start no matter what I do. I tried to remove the battery, charge it for a while, connect to my laptop thru usb etc.. nothing is working. Its just 5 month old. Somebody please help me. Also, the mobile becomes very hot when put for charging, dont know why..
Please please please help me..
Hi
my wife's phone had exactly the Same thing (during game) and hard bricked, I had to change eMMC chip for it to start up!
had to Spend almost half of The value of handset to have it repaired...
seems a bug...
I suggest you try omap flash, if it didn't work try replacing eMMC chip
sri86 said:
Today i was playing some game and all of a sudden my samsung galaxy nexus just shuts down. And it doesnt start no matter what I do. I tried to remove the battery, charge it for a while, connect to my laptop thru usb etc.. nothing is working. Its just 5 month old. Somebody please help me. Also, the mobile becomes very hot when put for charging, dont know why..
Please please please help me..
Click to expand...
Click to collapse
Could it be heat-related? Maybe try letting it cool off for a while then turning it on...
@yrashidi - I have no clue how to do it. Can you please help me probably woth a few lins n steps to do? my mobile is not even detected wen i connect to laptop. so worried
@fairct - its heating up when i put it for charging. even trying to start after it cools downs is of no help. it just doesnt start up. nothing at all shows up on screen, not even charging symbol when put for charging.
Hi
I really have no idea ! a repair shop did it for me, changed eMMC chip and after that phone turned on but IMEI was unrecognizable and he had to do some other thing to fix baseband, etc.
Try this:
http://forum.xda-developers.com/showthread.php?t=1760787
Umm send it back an get a new one as its only 5 months old, have you ever heard of a warranty, seriously what planet do people come from these days.
Sent from my Galaxy Nexus using xda premium
slayr76 said:
Umm send it back an get a new one as its only 5 months old, have you ever heard of a warranty, seriously what planet do people come from these days.
Sent from my Galaxy Nexus using xda premium
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Click to collapse
I bought it from USA.. And currently, I stay in India. Shipping from India to USA and getting it back itself would cost a lot. Thats why, checking for alternate solutions. I guess India Samsung will not replace with warranty..
ultrajam said:
You've to ask for repair it under the warranty, or ask for a new one...
If we were talking about some apple product, the warranty can bring you some problem, but Samsung is pretty legal with this cases.
Click to expand...
Click to collapse
I bought the phone from USA. I am currently in India. Do I have to ship the phone from India to US? Or can India Samsung can help me?
Related
Hello all,
About a week ago my nexus stopped charging all of a sudden and then the charging indicator started to show up while the phone is not plugged. I researched the problem and I found out it's actually a hardware issue and a lot of people have it.
My problem is that I bought my phone from Abu Dhabi and it doesn't have warranty. Now, I am back for college (in the States) and my phone is now dead. I am not sure what to do!? I know that Samsung USA doesn't fix GSM Nexus phones since I called them once.
Any thoughts? should I contact Google? Is there any trusted place that I can send my phone to for repair?
That sucks with out warranty or Insurance thru your carrier your pretty much screwed...Go on EBay an get your self a new phone...
Sent from my Galaxy Nexus using xda premium
Doesn't google sell them? shouldn't they be able to fix it? I mean I wouldn't mind paying as long as it doesn't cost much. I already had to fix it once when my motherboard got fried and had to pay friggin' $272!!!
Come on guys use your brains, you bought a phone with removal battery for a reason. I'll make this easy for you
http://www.amazon.com/Hyperion-GT-i9250-Compatible-International-GT-i9250/dp/B006N9OZ8U/ref=pd_sxp_grid_pt_1_1
just buy this, charge a battery, then you never need a charger again, unless you need to copy files, then your screwed
This is honestly the cheapest alternative to your problem, but if you really need a working usb, then go on craiglist or ebay.
Lol, maybe I didn't make myself clear when I said hardware issue. I do use my brain sir, but what I meant is that the charging port is not working properly. If it was only a charger issue then I would've bought a charger but it's not.
charging port as in usb right? usb that's part of the phone? Your battery is dead right? I'm saying charge your battery externally without the phone. I'm sorry am I just not understanding? I'm just giving advice to turn your phone on lol not fix it.
Fire n mage said:
charging port as in usb right? usb that's part of the phone? Your battery is dead right? I'm saying charge your battery externally without the phone. I'm sorry am I just not understanding? I'm just giving advice to turn your phone on lol not fix it.
Click to expand...
Click to collapse
You are correct. It is possible to take the battery out of the phone and place that battery onto an adapter on a wall socket. Never even touching the USB port on the phone.
Sent from my Incredible, very Vivid, One X'strordinary S-off HTC Rezound
http://www.speedtest.net/android/216418366.png
The problem is that my computer doesn't recognize my phone cause of the usb port damage. Even when my phone is off and I put in my battery without having the phone plugged it shows on screen that my phone is "charging".
crazyalaa said:
The problem is that my computer doesn't recognize my phone cause of the usb port damage. Even when my phone is off and I put in my battery without having the phone plugged it shows on screen that my phone is "charging".
Click to expand...
Click to collapse
So you're interested in fixing the problem and not simply having a phone that turns on? I understand, I didn't mean to be mocking either, just joking . Well in this case, you will have to buy a whole new phone sir, as far as I know. Sorry I could not assist
Isn't there any private company/website in this bigass country and could repair my phone?! lol.
Considering that Google sells unlocked GSM units to Americans, I'm surprised to hear Samsung won't fix them.
Where in the States are you? Many big cities have a number of small shops where mainly Asian imported cell phones are sold, and they'll sell unlocking and reflashing services, and they'll offer repairs for just about anything. If you're in a small college town that might be more difficult. Up here in Vancouver BC, when I accidentally jammed a microSD into the SIM slot of a Huawei tablet and couldn't get it out, I went to an Asian mall in the suburbs and got it fixed perfectly.
No intention to stereotype here btw - most of the leading mobile devices are manufactured in Asia, which means a lot of the bleeding edge devices get imported before they're released here, and a lot of shops appear to be run by people who have connections to the countries they're importing from.
Sent from my Galaxy Nexus using Tapatalk 2
Sure there are some, but some are sketchy, and most will rip you off lol
Fire n mage said:
Sure there are some, but some are sketchy, and most will rip you off lol
Click to expand...
Click to collapse
That's what Yelp is for
Sent from my Galaxy Nexus using Tapatalk 2
My phone hardbricked for no apparent reason, and I'm not sure what to do. Battery was at about 50% yesterday, it turned off and wouldn't turn back on. I did a soft reset, and it turned on. I watched it go as far as the logo and then had to walk away. When I came back, the phone was black again. And it hasn't turned on since. No logo, nothing. I've tried a soft reset, plus multiple other reset combinations. I plugged my phone to the computer, I get the normal connecting 'ding', but then it says that driver's device cannot be found.
I'm running stock firmware, no mods. No history of battery issues (except the normal slow decline). I've had the phone for a year and three weeks, so I'm out of warranty too. I called T-mobile and they said it sounds like a hardbrick and are willing to switch it out for $20 since I'm out of warranty. I can't do that since I'm out of the country for the next 1.5 months, so I was wondering if anyone out there had any suggestions on what to do or why this even happened?
Thanks!
goeundiane said:
My phone hardbricked for no apparent reason, and I'm not sure what to do. Battery was at about 50% yesterday, it turned off and wouldn't turn back on. I did a soft reset, and it turned on. I watched it go as far as the logo and then had to walk away. When I came back, the phone was black again. And it hasn't turned on since. No logo, nothing. I've tried a soft reset, plus multiple other reset combinations. I plugged my phone to the computer, I get the normal connecting 'ding', but then it says that driver's device cannot be found.
I'm running stock firmware, no mods. No history of battery issues (except the normal slow decline). I've had the phone for a year and three weeks, so I'm out of warranty too. I called T-mobile and they said it sounds like a hardbrick and are willing to switch it out for $20 since I'm out of warranty. I can't do that since I'm out of the country for the next 1.5 months, so I was wondering if anyone out there had any suggestions on what to do or why this even happened?
Thanks!
Click to expand...
Click to collapse
does it respond to plugging in to charge? im not 100% but if its responding at all when it gets plugged in its not hardbricked only softbricked so go from there. when i hardbricked my first s2 due to a corrupt kernel file i flashed it would not react to anything at all. complete dead weight
U stated that when u plugged it into ur computer u got a ding then says driver device not found. Sounds to me that ur not in a hard birck when I bricked mine I didn't even get that. Check out the link it well help.
http://galaxys2root.com/t-mobile-ga...ck-t-mobile-galaxy-s2-sgh-t989-android-2-3-6/
on my t989 enjoying sith3, thank u to all
Thanks for everyone's help. I ended up sending in my phone to a Samsung service center (while I was in Korea). They confirmed that it is a hardbrick. They opened it up and said it looked like there was a short and it fried the motherboard. They couldn't tell me what caused the short--they said maybe some water got into the phone through the charging port, but I know that isn't true... I had it plugged into an old power strip and maybe that's why? :crying:
Either way, I was told my only option was to get the motherboard replaced which would be $200. I told them no thanks and that I'd just get a replacement phone from T-mobile for $20.
sounds like another " I swear i didn't do anything.. it just happened" story.. classic..
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
PJcastaldo said:
sounds like another " I swear i didn't do anything.. it just happened" story.. classic..
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
I know my story sounds unlikely, but it's the truth. Isn't this forum around to help fellow users? I have no reason to lie here. I actually take very good care of my phone and (after almost losing a laptop to a water spill) am extremely cautious about liquids around my electronic devices. You don't have to believe me since I'll get my phone replaced regardless. I just thought I would share the information in case someone else ends up facing the same problem.
Even now, the only cause I can come up with still is the old power strip frying the motherboard. *shrug* I would love to hear any other explanations.
Hey guys,
From what I've read, this seems to happen to a lot of different phones, but not out of the blue and I didn't find anything on the Note 2, so I'm wondering if it's the same issue and if my only hope is to get a replacement. It seems to be dead at the moment.
Before going to bed, I charged my phone to about 90% and then unplugged it and left it on my desk.
This morning when I woke up, it was off, which was kind of odd, since there's no way it would fully discharge over night. I tried turning it on, plugging it to charge, swapping out the battery for another original one I purchased directly from Samsung, trying other chargers, even the PC and different USB cables, all to no avail.
The only thing I noticed was that the proximity sensor seems to flash every 5-10 seconds, and I'm not sure what that would mean, other than the fact that it's getting some power somehow so that it can light up.
For the time being, I removed the battery and left it like that while I'm at work.
The phone is running the stock ROM for the GT-N7100, nothing was ever modified, it's not rooted or anything.
I know there was a firmware update pop-up on it at some point, but I hadn't installed it.
Any clues guys? I know there's some really knowledgeable people here, so I'm hoping someone might have an idea!
Thanks for the help and sorry for the text!
That sounds like the dreaded sudden death syndrome, how long have you had your device? You need to take it to a service shop. Was it rooted?
Sent from my GT-N7100 using xda app-developers app
Sorry to hear it . Last week I left mine on my bedside table around same charge 90% full and it was completely discharged and just wouldnt turn on but after leaving it on charge for about 30 min when I checked it started working .
Sent from my GT-N7100 using xda app-developers app
Heard of that for the S III but not the Note II!
Never rooted, nope :/
I've had it since November, got it from Newegg while I was in the US.
I should contact Samsung for a service shop location then? I've never done anything like that before.
Thanks!
koalauk said:
Sorry to hear it . Last week I left mine on my bedside table around same charge 90% full and it was completely discharged and just wouldnt turn on but after leaving it on charge for about 30 min when I checked it started working .
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
When you plugged it in to charge, did the LED light up at all? Mine acts as if it wasn't plugged in.
No it didnt but at the time I didnt think of it and walked away leaving it on charge. And also I didnt even know anything sds . Did you try leaving your battery out overnight or use another battery? You called call in to any mobile phone shop and maybe ask them to see if uou can at least tey theirs
Sent from my GT-N7100 using xda app-developers app
All the sign and symptoms indicating its sudden death.
- Have you updated to 4.1.2 which is believed to be patch for SDS?
-Can you reboot to recovery/download mode?
Well, I did try just plugging it in for a few hours, when I went back to it the battery was cold and nothing happened.
I do have 2 original batteries, so I've been trying everything with both of them.
It just seems like the SDS because of the proximity sensor lighting up.
Right now it's unplugged and without a battery, just in case the capacitors need to discharge or something.
I guess I'll try again tonight!
It's really complicated with the GT-N7100 being an international phone, I can't register it on Samsung for warranty, so I've been trying to talk to Newegg and haven't been successful with them so far.
Thanks for the replies guys.
dr.ketan said:
All the sign and symptoms indicating its sudden death.
- Have you updated to 4.1.2 which is believed to be patch for SDS?
-Can you reboot to recovery/download mode?
Click to expand...
Click to collapse
The crazy part is that I think the phone was asking me to update firmware, but I didn't have time to update it before it died like this... what luck, right?
For the download mode, it never reacts while plugged in other than the sensor, so even if I hold the key combinations, it doesn't seem to react. I'll try again more thoroughly tonight.
You didn't update that's prove you were not on latest rom which have fixed sds, really bad luck otherwise it could have took 10min on good network.
Anyway Goodluck for replacement.
Sent from my GT-N7100 using xda premium
Endracion said:
Hey guys,
From what I've read, this seems to happen to a lot of different phones, but not out of the blue and I didn't find anything on the Note 2, so I'm wondering if it's the same issue and if my only hope is to get a replacement. It seems to be dead at the moment.
Before going to bed, I charged my phone to about 90% and then unplugged it and left it on my desk.
This morning when I woke up, it was off, which was kind of odd, since there's no way it would fully discharge over night. I tried turning it on, plugging it to charge, swapping out the battery for another original one I purchased directly from Samsung, trying other chargers, even the PC and different USB cables, all to no avail.
The only thing I noticed was that the proximity sensor seems to flash every 5-10 seconds, and I'm not sure what that would mean, other than the fact that it's getting some power somehow so that it can light up.
For the time being, I removed the battery and left it like that while I'm at work.
The phone is running the stock ROM for the GT-N7100, nothing was ever modified, it's not rooted or anything.
I know there was a firmware update pop-up on it at some point, but I hadn't installed it.
Any clues guys? I know there's some really knowledgeable people here, so I'm hoping someone might have an idea!
Thanks for the help and sorry for the text!
Click to expand...
Click to collapse
Have you tried hard reset, or soft reset. and if you cant get into recovery then sorry buddy :/ it seems like the SDS bug.
The proximity sensor light indicated the system is booting up but if no system boots up then you should send it back to samsung for repair.
Mine should be arriving tomorrow with an engineer's report. I will fill you guys in on what the service centre says.
soljakid said:
Have you tried hard reset, or soft reset. and if you cant get into recovery then sorry buddy :/ it seems like the SDS bug.
The proximity sensor light indicated the system is booting up but if no system boots up then you should send it back to samsung for repair.
Mine should be arriving tomorrow with an engineer's report. I will fill you guys in on what the service centre says.
Click to expand...
Click to collapse
It seems to indeed be the SDS, and I can't reset it or anything since it won't boot up, nor can it go into download mode.
Biggest problem is that seeing as it's a GT-N7100, after calling Samsung; they're telling me it's an international phone and that it can't be serviced in the US or Canada, so I'm basically stuck with a $700 paper weight... this majorly blows. I wish there was someone higher up at Samsung I could speak to, since this is just an extremely bad experience with the product...
Endracion said:
It seems to indeed be the SDS, and I can't reset it or anything since it won't boot up, nor can it go into download mode.
Biggest problem is that seeing as it's a GT-N7100, after calling Samsung; they're telling me it's an international phone and that it can't be serviced in the US or Canada, so I'm basically stuck with a $700 paper weight... this majorly blows. I wish there was someone higher up at Samsung I could speak to, since this is just an extremely bad experience with the product...
Click to expand...
Click to collapse
Dude that sucks hard! I can try and get management number of the people in the uk of you like?
soljakid said:
Dude that sucks hard! I can try and get management number of the people in the uk of you like?
Click to expand...
Click to collapse
I would definitely appreciate any help! You think this would help? I know phones don't exactly carry international warranty, but if I could send it there for replacement or something; that's already a step forward.
I do believe that since Samsung knows of this problem, they should offer outright replacements for anyone suffering of this issue though - because it's literally putting a faulty product on the market; there should be something we can do about this.
Appreciate it, once again!
soljakid said:
Dude that sucks hard! I can try and get management number of the people in the uk of you like?
Click to expand...
Click to collapse
Would you be able to tell us about your engineer's report?
i am currnetly using an htc one x, which i havent rooted or flashed yet, 2 days ago the phone just got hung, without me doin anything, i just turned on the phone and it was just........stuck.......then it switched off by itself and switched on again, it went to the htc logo, then switched off again, the same cycle repeated 4-5 times. The battery had abt 76% charge left. Then all of a sudden, it just refused to turn on. I couldnt charge it, the device manager couldnt detect it, and i tried nearly every possible combination of the volume-power buttons, still nothing. I saw somewhere that if u just charge for 1-2 days it'll turn on again, but still no luck.......no response from the comp wen i plug it in.......still running the stock os.........pls help, i have almost lost faith in technology
shabazisbatman said:
i am currnetly using an htc one x, which i havent rooted or flashed yet, 2 days ago the phone just got hung, without me doin anything, i just turned on the phone and it was just........stuck.......then it switched off by itself and switched on again, it went to the htc logo, then switched off again, the same cycle repeated 4-5 times. The battery had abt 76% charge left. Then all of a sudden, it just refused to turn on. I couldnt charge it, the device manager couldnt detect it, and i tried nearly every possible combination of the volume-power buttons, still nothing. I saw somewhere that if u just charge for 1-2 days it'll turn on again, but still no luck.......no response from the comp wen i plug it in.......still running the stock os.........pls help, i have almost lost faith in technology
Click to expand...
Click to collapse
How log have you had it?
If you can get into the bootloader try a factory reset from there.
Tigerlight said:
How log have you had it?
If you can get into the bootloader try a factory reset from there.
Click to expand...
Click to collapse
i've had it for nearly 4 months and i tried to get into the bootloader, no luck
shabazisbatman said:
i've had it for nearly 4 months and i tried to get into the bootloader, no luck
Click to expand...
Click to collapse
Dude, it seems that your battery is flat. I'd suggest charging the phone via a power outlet and not the PC usb. Once you connect the phone to the power outlet you should get a red charging led..
After it's fully recharged, try rebooting..if still the same problem, get into the bootloader and do a factory reset...if still the issue persists, go back to the retailer where you bought this from and get a replacement...
amirage said:
Dude, it seems that your battery is flat. I'd suggest charging the phone via a power outlet and not the PC usb. Once you connect the phone to the power outlet you should get a red charging led..
After it's fully recharged, try rebooting..if still the same problem, get into the bootloader and do a factory reset...if still the issue persists, go back to the retailer where you bought this from and get a replacement...
Click to expand...
Click to collapse
its been charging for 2 and a half days, via the power outlet........no red l.e.d light, nothing at all......and i bought this from a different country, so my final option is to take it to a service center, but i dont hav the purchase bill (even though i hav an international warranty), so the guy over there is going to try and skin me.........just thought i wud try something myself before going there.......any other ideas?? oh and the battery level showed 78% wen the phone went dead
shabazisbatman said:
its been charging for 2 and a half days, via the power outlet........no red l.e.d light, nothing at all......and i bought this from a different country, so my final option is to take it to a service center, but i dont hav the purchase bill (even though i hav an international warranty), so the guy over there is going to try and skin me.........just thought i wud try something myself before going there.......any other ideas?? oh and the battery level showed 78% wen the phone went dead
Click to expand...
Click to collapse
If you're not getting to bootloader and it won't start even after being plugged in so long...you don't have any choice but to seek repair.
Tigerlight said:
If you're not getting to bootloader and it won't start even after being plugged in so long...you don't have any choice but to seek repair.
Click to expand...
Click to collapse
Yup, it seems you have faulty mainboard...get it repaired..I wouldn't suggest spending a lot of money on repairing a outdated phone. If the service center is asking for a few hundred $ then scrap it..it's not worth it as you won't get any warranties for the repairs done.....besides, HTC will be stopping support for the phone after the next update to 4.2.2 even though the rest of world is on the latest Android versions...so at best you'll have another 2 more months by when your phone will be really outdated both in terms of hardware and software....
u are better off buying Chinese rip-off phones that have equivalent configs as the One X....sorry to say this..
amirage said:
Yup, it seems you have faulty mainboard...get it repaired..I wouldn't suggest spending a lot of money on repairing a outdated phone. If the service center is asking for a few hundred $ then scrap it..it's not worth it as you won't get any warranties for the repairs done.....besides, HTC will be stopping support for the phone after the next update to 4.2.2 even though the rest of world is on the latest Android versions...so at best you'll have another 2 more months by when your phone will be really outdated both in terms of hardware and software....
u are better off buying Chinese rip-off phones that have equivalent configs as the One X....sorry to say this..
Click to expand...
Click to collapse
yeah, just gave it in for servicing, they'll let me know the problem tomorrow, thanks for ur help guys
amirage said:
Yup, it seems you have faulty mainboard...get it repaired..I wouldn't suggest spending a lot of money on repairing a outdated phone. If the service center is asking for a few hundred $ then scrap it..it's not worth it as you won't get any warranties for the repairs done.....besides, HTC will be stopping support for the phone after the next update to 4.2.2 even though the rest of world is on the latest Android versions...so at best you'll have another 2 more months by when your phone will be really outdated both in terms of hardware and software....
u are better off buying Chinese rip-off phones that have equivalent configs as the One X....sorry to say this..
Click to expand...
Click to collapse
There is so much wrong in this statement...
shabazisbatman said:
yeah, just gave it in for servicing, they'll let me know the problem tomorrow, thanks for ur help guys
Click to expand...
Click to collapse
Hope it works out.
Tigerlight said:
There is so much wrong in this statement...
Hope it works out.
Click to expand...
Click to collapse
I'd be really happy if you could prove me wrong on any of the statements I've made in my post.
Sent from my HTC One X using xda app-developers app
Hey guys
I live in New Zealand and recently found a Note II N7105 off Trademe (NZ's equivalent to ebay) and received it earlier today only to find it doe s not power on or charge at all. the photos and description show that it was working before it was sent but it is essentially dead. now i know that i should do my research before posting this question and i have to no avail and have realised it is one of two problems:
1. either the phone is totally dead or,
2. it does not charge properly
there is no sign of life and i have tried multiple chargers in multiple power sockets and have left it to charge for a while and still nothing
if anyone can give me some help as to whether i should get a refund or whether its a cheap fix, please please please let me know ASAP as i have been REALLY excited for this phone and would like to solve the problem as soon as possible
thanks to anyone that can help, cheers
smiley118118 said:
Hey guys
I live in New Zealand and recently found a Note II N7105 off Trademe (NZ's equivalent to ebay) and received it earlier today only to find it doe s not power on or charge at all. the photos and description show that it was working before it was sent but it is essentially dead. now i know that i should do my research before posting this question and i have to no avail and have realised it is one of two problems:
1. either the phone is totally dead or,
2. it does not charge properly
there is no sign of life and i have tried multiple chargers in multiple power sockets and have left it to charge for a while and still nothing
if anyone can give me some help as to whether i should get a refund or whether its a cheap fix, please please please let me know ASAP as i have been REALLY excited for this phone and would like to solve the problem as soon as possible
thanks to anyone that can help, cheers
Click to expand...
Click to collapse
Don't mess around. Just get a refund. ASAP.
Sent from my GT-N7100 using Tapatalk
ceomaverick said:
Don't mess around. Just get a refund. ASAP.
Click to expand...
Click to collapse
is there anyway it can be fixed? if they dont give me a refund will it be impossible to fix? or just expensive.. as i really like this phone and want to use it
smiley118118 said:
is there anyway it can be fixed? if they dont give me a refund will it be impossible to fix? or just expensive.. as i really like this phone and want to use it
Click to expand...
Click to collapse
If ur phone does not start, nothing can be done. Also I guess it is essentially a hardware problem.
Anyways, (unless u have screwed up the phone by urself)why do u want to fix it urself? Just get the refund or replacement.
Sent from my GT-N7100 using Tapatalk