Develop Bugs

Factory Reset

I think I'm going to do a reset, but thought I would seek advice first before I go ahead and do it.
What steps should I take before resetting?
I've been having problems with my contacts with gmail, and how my phone doesn't appear to sync (ie I add a contact to me phone, and the new contact doesn't show up on gmail later when I check).
So, what should I do?

Get an app to backup any text messages, make a good note of home screen layouts so you can get em back how you want.
Apps that store any customisation on the phones memory are going to revert to defaults, anything that stores to SD should be OK.
The phone will remember things like custom background/wifi passwords as they're sync'd to the cloud.

contacts require relinking!!!!
I did a factory reset today and I had to re0link all my phone contacts to my facebook contacts manually (again like when I just got the phone) is there any app or other way to avoid that? not that I'm planning to reset my device very often but it'll be good to know.

If your contact names are the same on the phone and on Facebook, it figures it out for itself.

not all of them are, even the ones that ARE the same the phone doesnt link automatically nor suggests as links! I copied my contacts to my SD card but I dunno if I copy them from card again later would they be all sorted like they are now or should I do it again!

Googlemail/gmail account market problem

have read a bit about google changing the email settings to gmail and market not downloading apps and now this has happened to me i just wanted to see if there was an updated solution without doing a factory reset...please help

I looked into this a while back and found this on another site... I haven't actually done it yet, but it sounds promising!?
Change Google Account
If you want to change your primary gmail account for Gmail, its much easier.
Don not hard reset means set to factory defaults , by erasing all data and application , instead go to
1. Settings -> Applications ->Manage Applications ->
Here you have to "Clear Data" from
1. Gmail
2. Gmail Storage
3. Google Apps
4. Google talk and Talk services
5. and IM. (Would be rare to have this showing unless you are using Google IM)
clearing data is much simple just click on aplication and clear data.
the Dev also warns that Google Storage will want to keep filling up so do that one last before exiting Manage Applications section.
Then, of course, you must regularly restart your phone, when it comes back, you will need to enter your new chose gmail, then follow the instructions. You also should do a *228, 2 for OTA, but may not be needed. What may be needed is having to do a *228 , 9 (as previously instrcted at any Verizon Store when you bought the phone in the first place).
This method of changing the an Android devices primary gmail account actually works. So let's all stop the goddamn FUD that we can't change the primary email AND LET CUSTOMERS KNOW and/or right a batch file with a shortcut in Manage Applications so that we can just stop all this bickering. Now this next part is probably why Google, Android Market, Verizon employees, Motorola CS employees are all saying "it can't be done", is probably due to the next relatively complex procedure:
The apps PURCHASED need only be re-registered, but in order to NOT Download and pay for them again, you will have to remove your CC from the old gmail/Google Checkout and use it in Google Checkout with the NEW gmail you have chosen for your new Droid primary - sure beats re-DLing and installing all those apps. Unfortunately the CC has to be the SAME CC you used on the old gmail account otherwise you ARE stuck with re-purchasing the apps from the Market using the NEW gmail you have chosen along with the different CC/Google Checkout.
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Click to collapse

i've changed my account to gmail since that is "official" still to no avail thinking just to reset it but how do i back everything up?

stewcp said:
I looked into this a while back and found this on another site... I haven't actually done it yet, but it sounds promising!?
Click to expand...
Click to collapse
cheers this kinda helped but then i changed my account to "gmail.com" then it stopped

I created and added a secondary Googlemail account onto my Droid3 and would like to remove completely my old(first one). Unfortunately my Droid3 doesn't allow that to me, because it says I have to do a factory reset which I don't want. I manually switched within various applications from my old Gmail-Account to my new one. I also cleared data of all GoogleApps I found under Settings-->Applications-->Manage Apps-->All.
I rebooted the phone, but I'm still not able to remove this unwanted Gmail account. Why? How can I check and proof which applications my old account is assigned to?
any help appreciated

[Q] "Account wasn't found. It may have been removed." - Exchange Server

Hi all - I searched for references to this issue, but haven't found anything yet. Hope someone here can help.
I've been using my Galaxy Nexus (LTE / Verizon) since mid December, locked, unrooted, vanilla - and it's been great. I've been using the native email apps for my GMail account and my work/corporate account on our company's Exchange Server. All has worked perfectly so far. First sign of something weird happened last night.
Last night I backed up, rooted and unlocked my GNex (using the WugFresh utility). I followed the directions closely -- all worked pretty much perfectly. As suggested, I took 2 backups: first without system apps and settings, and the 2nd including them. After I was done rooting and unlocking, I restored the big backup with system apps and settings. Only thing I noticed is that passwords are apparently not part of the settings that can be saved/restored (makes sense!), so I had to reenter credentials for my email apps.
This done, I sync to both GMail and Exchange Server, receive and send mail just fine. Only weird thing is that when I tap the EMail icon to start up the email client that talks to Exchange Server, in addition to opening up my inbox properly, I ALSO see two error messages in sequence:
"Account wasn't found. It may have been removed."
and
"Folder wasn't found. It may have been removed."
The errors then fade, and email is perfectly usable.
I'm guessing that some folder and account entry was restored along with the apps from my backup, and that whatever these pointed to no longer exist, and were superseded by they email app when I reconnected to the Exchange Server during setup after rooting / unlocking.
I've looked - and only see a single account configured in the app -- the correct one. I've checked in Settings / Apps, and there are no options to clear data or cache.
I'm wondering if I should delete the one account I see and re-add it...not sure if that will make a difference.
Anyone have a clue what's going on, and what I might do about it?
thanks in advance,
Jon

Im having the exact same problem!!

jaseandjess said:
Im having the exact same problem!!
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Click to collapse
In the end, I wound up doing a factory reset on the phone. I was tempted to delete and recreate the account, but I'm convinced there was a phantom (non-existent?) folder / account that the email client kept trying to refer to and that this would have persisted. A factory reset cured the issue, and this time I did NOT restore my entire backup including system apps and data. Instead, I let Google Play and Amazon App store reinstall 99% of my apps, leaving me 3 or 4 that I had to do by hand. In the end it didn't take long at all to do this, and result is a happy Galaxy Nexus once more.
Jon

jonstrong said:
In the end, I wound up doing a factory reset on the phone. I was tempted to delete and recreate the account, but I'm convinced there was a phantom (non-existent?) folder / account that the email client kept trying to refer to and that this would have persisted. A factory reset cured the issue, and this time I did NOT restore my entire backup including system apps and data. Instead, I let Google Play and Amazon App store reinstall 99% of my apps, leaving me 3 or 4 that I had to do by hand. In the end it didn't take long at all to do this, and result is a happy Galaxy Nexus once more.
Jon
Click to expand...
Click to collapse
Hi, just wanted to let you know what the solution was in my case. I was messing around with everything, wasting two full days with about 100 times recreating the account, trying to restore/replace Mail/ExchangeServices app/data in various different ways, factory reset, reflashing system, etc. etc. ... nothing helped!
Finally, a few minutes ago I got it: Just recreate the stupid homescreen link! I never thought about trying to start the Mail application via "all apps". If I did (earlier), I would have seen (earlier) that the message does not appear then. It only appears when starting it via my homescreen link, which is actually a widget (looking like a normal app link), configured to open a certain folder of a certain account. So the actual problem was just that this widget could not find the "old" account anymore (probably because some account id changes if an account is deleted and recreated). The reason I've been fooled over and over again (even after factory resets and system flashes) is because I always restored my homescreen stuff in one way or another, so I always used the same old broken link.
D'OH!
Hope that next time someone comes across this issue this post will help. Currently there seems to be no (other) solution to this on the internet. At least I did not find anything in the past two days.

Thanks for posting an easy solution!
mychi said:
Hi, just wanted to let you know what the solution was in my case. I was messing around with everything, wasting two full days with about 100 times recreating the account, trying to restore/replace Mail/ExchangeServices app/data in various different ways, factory reset, reflashing system, etc. etc. ... nothing helped!
Finally, a few minutes ago I got it: Just recreate the stupid homescreen link! I never thought about trying to start the Mail application via "all apps". If I did (earlier), I would have seen (earlier) that the message does not appear then. It only appears when starting it via my homescreen link, which is actually a widget (looking like a normal app link), configured to open a certain folder of a certain account. So the actual problem was just that this widget could not find the "old" account anymore (probably because some account id changes if an account is deleted and recreated). The reason I've been fooled over and over again (even after factory resets and system flashes) is because I always restored my homescreen stuff in one way or another, so I always used the same old broken link.
D'OH!
Hope that next time someone comes across this issue this post will help. Currently there seems to be no (other) solution to this on the internet. At least I did not find anything in the past two days.
Click to expand...
Click to collapse
Thank you so much. I just had to recreate my account settings (5 of them since Ihave corporate but also use exchange settings for hotmail) and hated to see this message (and a second one similar but about a folder who could not be found). I removed the icon on the home screen and put the Email app (not the widget to avoid the same problem in the future) back and not more error! I really did not want to reset my phone.

Post 8.0 Update Dialer Issues

So i got my update two days ago, on VZW. Ever since, everytime i recieve a phone call, it will not show the contact name, just the phone number. I've cleared cache and data for every app possibly related, (all three phone apps and services, messenger, contacts, contacts storage, etc.). I'm kind of at a loss on how to proceed from here. I tried poking around in the bootloader for a clear cache option but couldn't find one, I found a thread about the pixel not having one either and supposedly it's due to the a/b partitioning. Any advice on what to try next would be appreciated.

StATicxTW0T said:
So i got my update two days ago, on VZW. Ever since, everytime i recieve a phone call, it will not show the contact name, just the phone number. I've cleared cache and data for every app possibly related, (all three phone apps and services, messenger, contacts, contacts storage, etc.). I'm kind of at a loss on how to proceed from here. I tried poking around in the bootloader for a clear cache option but couldn't find one, I found a thread about the pixel not having one either and supposedly it's due to the a/b partitioning. Any advice on what to try next would be appreciated.
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Click to collapse
Factory reset in recovery and see if going fresh fixes it

Question Android Factory Reset/Setup Inconsistencies

Sorry for the long post but this has been bothering me for years now. It happened on my 2XL and now on my 6Pro. Maybe someone smarter than me who understands software/hardware knows the reason behind this. But WHY when I do a factory reset does each time through the setup (Android 12 in this case) feel different??
1. Firstly, why is it called a factory reset when it obviously retains at least SOMETHING on the device? For example after a factory reset, the next time through the Android 12 setup it automatically populated my gmail account into the field.
2. Once through the setup it was giving my Google Fi app errors: [X] Close the app [X] wait, etc. This seemed to go away after I went through the setup, updated all the apps multiple times, THEN hit "finish google fi installtion", THEN doing another factory reset during which that error no longer appeared.
3. Even screens during the setup seem glitchy or inconsistent. I've see some screens reappear a second time like after inputting fingerprints. I click the button to move on, and it asked me again about fingerprints. I ACCEPTED and thought I'd have to redo it all, but then it just moved on.
So yea, in summary it feels like every time through it's something different. Is this just android? Maybe someone can help me better understand this phenomenon.

I also had issues with Fi activating. It finally did it once I had finished setting up the phone. Maybe it needed an update? As far as something being retained like Gmail, this usually happens when you wipe from fastboot as this does not wipe the security of the phone. If wiping from within the OS via settings this should not happen. Not sure about the others.

MarkAnthony121 said:
Sorry for the long post but this has been bothering me for years now. It happened on my 2XL and now on my 6Pro. Maybe someone smarter than me who understands software/hardware knows the reason behind this. But WHY when I do a factory reset does each time through the setup (Android 12 in this case) feel different??
1. Firstly, why is it called a factory reset when it obviously retains at least SOMETHING on the device? For example after a factory reset, the next time through the Android 12 setup it automatically populated my gmail account into the field.
2. Once through the setup it was giving my Google Fi app errors: [X] Close the app [X] wait, etc. This seemed to go away after I went through the setup, updated all the apps multiple times, THEN hit "finish google fi installtion", THEN doing another factory reset during which that error no longer appeared.
3. Even screens during the setup seem glitchy or inconsistent. I've see some screens reappear a second time like after inputting fingerprints. I click the button to move on, and it asked me again about fingerprints. I ACCEPTED and thought I'd have to redo it all, but then it just moved on.
So yea, in summary it feels like every time through it's something different. Is this just android? Maybe someone can help me better understand this phenomenon.
Click to expand...
Click to collapse
I've noticed this over the years. For security a reset doesn't wipe everything, I think you would need to flash the factory images and clear caches for that.
My first setup experience was not good. Wi-Fi kept turning off (been fine since) during the first setup so it kept stalling and doing all sorts of funny things.
It's just Android and Google, everything is a BETA version it seems.

For item 2 that is FRP. Factory Reset Protection. The account stays in there unless you remove it prior to reset. If you reset with the account still in there it will insist you use that account to set up the phone. That way if stolen the thief can't just reset it and use it.