Develop Bugs

Problems after changing to @gmail.com

Hey,
So you may have heard, uk users can now change from @googlemail.com to @gmail.com but now I'm having problems after having do so.
I keep getting errors saying gtalk can't sign in. I don't really use gtalk but it would be nice for it to actually work if I wanted to.
How do I change the main google account to @Gmail.com instead of @Googlemail.com without doing a software reset?

Hi Brummiesteven
There are 2 ways to change the details of your Google account on your phone.
1) Try this (taken from Sizzledcore.com):
Open Menu, and go to Settings.
Select Applications and then go to Manage Applications.
Look for the app “Google Apps” and tap it.
Now tap the “Clear data” button.
Now, in the Notifications (top of the screen) you will see a new notification.
Tap “Your account must be updated”.
Now enter your new Google account info.
Reboot your phone and you’re all done!
2) Change your Google password on a PC and reboot your phone, which should then ask you re-input your Google login details.

Have Google actually made the option available to change to gmail.com?
I know they released a statement saying you will be able to soon but I think you will need to change it somewhere online first before it will work on your phone.
I'm just guessing here by the way.

Make soft reset, I had the same problem and it helped me.

Raul Duke said:
Have Google actually made the option available to change to gmail.com?
I know they released a statement saying you will be able to soon but I think you will need to change it somewhere online first before it will work on your phone.
I'm just guessing here by the way.
Click to expand...
Click to collapse
Login to googlemail.com, settings > accounts. Next to your @googlemail.com there's a small link saying chance to @gmail.com?
After you've done so you get a free set of stickers

JTHM said:
Hi Brummiesteven
There are 2 ways to change the details of your Google account on your phone.
1) Try this (taken from Sizzledcore.com):
Open Menu, and go to Settings.
Select Applications and then go to Manage Applications.
Look for the app “Google Apps” and tap it.
Now tap the “Clear data” button.
Now, in the Notifications (top of the screen) you will see a new notification.
Tap “Your account must be updated”.
Now enter your new Google account info.
Reboot your phone and you’re all done!
2) Change your Google password on a PC and reboot your phone, which should then ask you re-input your Google login details.
Click to expand...
Click to collapse
1) I don't have the Clear Data option fot google apps.
2) Didn't work, just asked me for my password again not for my signin

brummiesteven said:
Login to googlemail.com, settings > accounts. Next to your @googlemail.com there's a small link saying chance to @gmail.com?
After you've done so you get a free set of stickers
Click to expand...
Click to collapse
Sweet! Cheers

brummiesteven said:
1) I don't have the Clear Data option fot google apps.
2) Didn't work, just asked me for my password again not for my signin
Click to expand...
Click to collapse
Same. Seems the only option is to do a reset of the phone. I'll wait untill I've got an hour free as I'd need to install all my apps again. Don't need to worry about my contacts as those are all online.

I just ended up doing a reset of my phone after changing from Googlemail to Gmail. Pretty annoying as I now have to reinstall all my apps and re-link contacts to their Facebook / Twitter / Flickr accounts.
I was also hoping that this might have fixed the Picasa gallery syncing; it hasn't. The options just disappeared under the Google Account settings.

I changed mine to gmail.com but when I log into gmail on my PC it still says @googlemail.com
I still seem to be getting emails through on my Desire but now I get a warning every so often that Google Talk can't connect or something.
I don't even know what Google Talk is, I've never used it as far as I know.

Raul Duke said:
I changed mine to gmail.com but when I log into gmail on my PC it still says @googlemail.com
I still seem to be getting emails through on my Desire but now I get a warning every so often that Google Talk can't connect or something.
I don't even know what Google Talk is, I've never used it as far as I know.
Click to expand...
Click to collapse
I had to change it twice on the pc before it actually took affect. Try that.
Google Talk is a google IM, however it has to be configured correctly or you wont be able to access the Market Place as I've heard they use the same login.

You can just add the gmail addy as a 2nd account and untick the original googlemail account in the sync settings.
Works a treat without having to reset.

I had to change to @gmail.com twice, but then it stuck.
I reset my phone and I now get Picasa albums in Gallery 3D.

Ah, the changing it twice thing seems to have made my account change online.

I had to change mine twice too!!
Glad there is already a thread on this, previous ways of changing the Google account on Android don't seem to work on the Desire
Stuff that has been suggested which doesn't work:
Go to manage applications, find "Google Apps" and clear the data
Doesn't work, clear data button is greyed out
Go to manage applications and clear the data for everything Google related
Doesn't work, have cleared data for Google Talk, Google Mail, Google Mail Storage, reboot phone, just carries on as normal
Change Google password online
Doesn't work, just prompts for new password, not user account
On mine, all Google mail, Calendar and Contacts seem to be syncing fine without me changing anything, need to confirm all of that. But sending mail from my phone DOES send as gmail.com.
The only thing that is affected is Google Talk. For a start, I dis-abled this and signed out of it, but it obviously likes to stay signed in anyway, because it keeps coming up with a prompt in the notification bar that it failed to sign in, no option to change anything
Why the hell is it still trying to sign in? Might just remove it!!

I just rebooted and now my gmail doesn't work at all. It just says no connection when I go to the gmail app.
Wish I never changed to gmail.com now lol
It seems to all sync OK but I just get this "No connection" error in the gmail app.

Wow i think I will hang fire on this until we have a proper process. Cant believe google didnt send out instructions for android users.
Really good news about the Picasa albums though - that was really annoying me.

Raul Duke said:
I just rebooted and now my gmail doesn't work at all. It just says no connection when I go to the gmail app.
Wish I never changed to gmail.com now lol
It seems to all sync OK but I just get this "No connection" error in the gmail app.
Click to expand...
Click to collapse
You can change it back untill you get something sorted.

I still seem to receive email. The gmail app only seems to load half my inbox though and shows a "No Connection" error half way down the screen with a 'Retry' button on it. I click that, it tries to connect but doesn't.
So to sum up. It works but I have an annoying thing half way down my inbox.

TheOriginalKi said:
You can change it back untill you get something sorted.
Click to expand...
Click to collapse
Yep, that's sorted it.
Don't think I'll be changing it again any time soon!

Market not working (download won't start) new Evo

Ok,
(Before those that have nothing to do start shouting, I have searched! I spend hours last night looking and time this morning looking. This error is NOT related to a googlemail/gmail switch..it is NOT related to internet connection..it is NOT related to some obscure cache issue [i think]. So now that caveate is out of the way....)
I cannot download anything from the Market. Here is the process as I see it...
- Open Market app from phone
- Find app I want and click download
- Go back to main Market screen and click download tab
- App sits there with a 'starting download process'
Now...if the error is somewhere there...can someone please tell me.
But...a few minutes later I get this...
- Alert noise goes off
- Alert says Google Talk authentication failed
- Go and stop the app in the running apps screen
- Find GTalk app on phone and start it up
- It hangs up on the Talk bubble screen with Signing in swirly thing just going round
- Eventually that alert noise goes off again
So...there seems to have been an issue many months back when UK customers switched from googlemail domains to gmail domains. But I have never had either. I am registered with google and I have one of my personal emails set up on that account. I can log into google, I can use Picasa, I can use the forums, etc.
Now, I already have three different email accounts to keep track of...do not need a fourth. But in a fit of desperation I tried to set up a gmail account last night. After 30 minutes of trying to find a user name I gave up. I do not want to be D.sablesurfer.432456 or whatever stupid azz suggestion it gives.
So...things I am wondering...
Is Google Talk integrated with Market somehow?
Can you just use Market with a regular Google log in?
How do I make google talk work since there appears to be no where on phone to change any settings?
Where is google talk looking on my phone for log in information?
Does this have anything to do with the weird sprint email address that seems to be registered to my phone? (Current username = [email protected]) (Obviously where my name would be my real name.)
Please help, the internet has been wholey useless in showing me an answer to this issue.

Oh...and if I log into google web page from phone...and choose Talk from the more menu...
....I am logged into Talk!!!
Yep, it just pulls right up with no complaints.

Ok, lots of looks no feedback.
I stopped by Sprint today and they say basically that my really old Google log in will not work. They said will need to set up an actual GMail account and replace it on the phone.
HOWEVER....there is NO way to replace it without the factory reset. Seriously? Has the Evo or HTC...or Sprint locked this thing down so much that you can never change accounts?
I changed password online...and the incorrect password screen ONLY lets me change password. The account name is greyed out.
I went into Manage Applications and the only button active is the Force Stop. The Clear Data button doesn't even exist. And after the force stop it still does not exist.
How does this make any sense? Really? People are NEVER going to change accounts? Sounds way too strict to me at moment.
So basically...unless anyone else has an idea...on the Evo (not heros or g1's)...I will have to do the factory reset tonight? This sucks.

Have you tried settings, accounts and sync, click on the google account and hit remove account?

Yup, no go. The default in the Evo seems to be permanently locked in. Well until you do the factory reset. I just posted my findings/tip over on general. This is a pisser for a newbie to android and as a LONG time programmer sucks to be locked in like that.

My market was useless earlier.
the name###@sprintpcs.com is just sprints username for you, it's used for network stuff

I'm having the same issue. tired the google search too ... wish I didn't have to do a hard reset... I hope somebody come up with a fix for this
EDIT:
Here's all that I did. I'm not sure which part fixed the issue.
*I un-synced Gmail (still didn't work)
*I deleted the pop Gmail account I had set up (still didn't work)
*I went into the market, canceled everything that was pending a download, then I re-synced Gmail, and set my pop Gmail account back up and BAM!!!! It worked. (Oh and I restarted after I did all of this)
Hope this helps...

Same problem here, hope someone with great idea can help. I am also struck on my HTC evo

Market still won't downlaod
I'm on JI6,
i have this problem that i cannot get the Market to download.
I didn't see and end to this story, only that it could be a Market problem.
But still i have this issue now for 3 days, i did most of the things in this thread.
nothing works ...
HELP

This happens to everyone.
Go to applications.
Click all applications.
Find market. Click market.
Click, clear cache, and clear data.
Restart.

I'm over that, clear the data of download manager ,and from the Market application, removed the update from the market , wifi on , wifi off .....
Still wont download

Then it's your internet if that does not work.
Check your firewall

what firewall , if i work in 3G ?

I'm having the same problem...I just flashed Myn's 2.2 RL3 and it is no different than it ever was. It's pissing me off. I've tried every solution that I could find.

I was having a similar issue with my Evo running OMJ's 4.5.
On the market.android.com site I would click install, select my phone, and it said my install would start shortly, but it never did. I scoured the net and found a fix that worked for me. Try this:
Menu -> Settings -> Appplicaltions -> Manage Applications
Select the 'All' tab
Scroll down and open 'Google Services Framework' -> Clear Data and Force Stop
Hit back and open 'Market' -> Clear Data, Clear Cache (if available), and Force Stop
Reboot
Open Market. You are going to get an error, be patient and let it sit for a moment and it will come up by itself.
You should be golden after this. Let me know how it works for you.

Why must people resurrect dead threads, do they lack the ability to read, the last post to this thread was in the first week of november, if this was still happening, this would be an active thread.

Just got the new desire today, a few questions

Ok got the phone through Orange and I am currently personalising the device.
Couple of questions
1. When I try to download some Apps it is saying they can get access to my Location, Text Messages, Memory Card etc etc is this anything to worry about, wouldn't like people having access to that information.
2. Do you reccomend the Anti-Virus apps, by that I mean is there a HIGH risk of my details being cloned using the phone online purchase items?
3. Why does it make you create a GMail account?
4. Can you put a screensaver on rather than it locking after 10 seconds?
5. How do I set the weather homescreen to my current location as it always reverts back to UK when I go back to homescreen after changing it unless I am doing it wrong?
6. Can you get MSN Messenger on it?
7. Also everytime I try and go online like Youtube etc it states there is no internet connection, I then have to go into settings and turn on Mobile Network everytime I want to go online, is there not a way where it will automatically connect to the internet everytime I want to open an App etc or do you just leave the mobile network constantly on?
Thanks

1. nothing really to worry about, most of these apps genuinely have a reason to access these things, a messaging client would for example need access to a LOT of your phone.
2. this is a very recent thing, never heard of or heard of anyone who has had viruses on android.
3. gmail is required so that you can back up all your data to it, and it is also linked to the market, so if you pay for an app, and then factory reset your phone, you won't have to repay for the app because it's registered in your gmail name (plus it's a google phone
4. no, and this would really drain the battery if you don't let the phone sleep when not in use.
5. drag the clock widget over the bin, re-add the clock widget to your homescreen, it will give you a list of locations to select from, choose 'my location'.
6. the official msn messenger is only available on 3 but there are many in the market which work perfectly such as 'msn talk'.
7. you can leave it on but this will drain the battery, add a widget to your homescreen, click on settings, and add mobile internet and wifi, this will out on/off toggles on your homescreens.
your welcome

1. Depends on what the app is supposed to do. If it requests information that has nothing to do with it's function, then think twice about installing it.
2. I am personally used to the security that Linux has to offer and as long as you use trusted apps and don't give root access to shady apps, you should be o OK without security software.
3. Because it is a Google OS that uses Google services which, in turn, require a Google account.
4. I don't know about this, but I do know it would kill your battery, even if possible.
6. Try eBuddy from the Market, it's a good service.
Hope this helped!

cgrec92 said:
1. nothing really to worry about, most of these apps genuinely have a reason to access these things, a messaging client would for example need access to a LOT of your phone.
2. this is a very recent thing, never heard of or heard of anyone who has had viruses on android.
3. gmail is required so that you can back up all your data to it, and it is also linked to the market, so if you pay for an app, and then factory reset your phone, you won't have to repay for the app because it's registered in your gmail name (plus it's a google phone
4. no, and this would really drain the battery if you don't let the phone sleep when not in use.
5. drag the clock widget over the bin, re-add the clock widget to your homescreen, it will give you a list of locations to select from, choose 'my location'.
6. the official msn messenger is only available on 3 but there are many in the market which work perfectly such as 'msn talk'.
7. you can leave it on but this will drain the battery, add a widget to your homescreen, click on settings, and add mobile internet and wifi, this will out on/off toggles on your homescreens.
your welcome
Click to expand...
Click to collapse
Thanks for the very helpful respose, in reference to question 1 I am trying to download novelty soundboards, shazam etc which are asking for my location, call identity and SD Card info, surely they wouldn't need that type of information. Can I presume that because these apps are on the official market that the developers are reputable and regulated not to misuse the information?
One Again Thanks

duffbear249 said:
Thanks for the very helpful respose, in reference to question 1 I am trying to download novelty soundboards, shazam etc which are asking for my location, call identity and SD Card info, surely they wouldn't need that type of information. Can I presume that because these apps are on the official market that the developers are reputable and regulated not to misuse the information?
One Again Thanks
Click to expand...
Click to collapse
most of the time yes, just don't install anything suspicious, shazam might need your location to find a store where you can buy the music and sdcard so that it can download the songs to your sdcard, there really is more to an app than you think

cgrec92 said:
most of the time yes, just don't install anything suspicious, shazam might need your location to find a store where you can buy the music and sdcard so that it can download the songs to your sdcard, there really is more to an app than you think
Click to expand...
Click to collapse
Excellent Point, Thanks for clearing that up.

[Q] "Account wasn't found. It may have been removed." - Exchange Server

Hi all - I searched for references to this issue, but haven't found anything yet. Hope someone here can help.
I've been using my Galaxy Nexus (LTE / Verizon) since mid December, locked, unrooted, vanilla - and it's been great. I've been using the native email apps for my GMail account and my work/corporate account on our company's Exchange Server. All has worked perfectly so far. First sign of something weird happened last night.
Last night I backed up, rooted and unlocked my GNex (using the WugFresh utility). I followed the directions closely -- all worked pretty much perfectly. As suggested, I took 2 backups: first without system apps and settings, and the 2nd including them. After I was done rooting and unlocking, I restored the big backup with system apps and settings. Only thing I noticed is that passwords are apparently not part of the settings that can be saved/restored (makes sense!), so I had to reenter credentials for my email apps.
This done, I sync to both GMail and Exchange Server, receive and send mail just fine. Only weird thing is that when I tap the EMail icon to start up the email client that talks to Exchange Server, in addition to opening up my inbox properly, I ALSO see two error messages in sequence:
"Account wasn't found. It may have been removed."
and
"Folder wasn't found. It may have been removed."
The errors then fade, and email is perfectly usable.
I'm guessing that some folder and account entry was restored along with the apps from my backup, and that whatever these pointed to no longer exist, and were superseded by they email app when I reconnected to the Exchange Server during setup after rooting / unlocking.
I've looked - and only see a single account configured in the app -- the correct one. I've checked in Settings / Apps, and there are no options to clear data or cache.
I'm wondering if I should delete the one account I see and re-add it...not sure if that will make a difference.
Anyone have a clue what's going on, and what I might do about it?
thanks in advance,
Jon

Im having the exact same problem!!

jaseandjess said:
Im having the exact same problem!!
Click to expand...
Click to collapse
In the end, I wound up doing a factory reset on the phone. I was tempted to delete and recreate the account, but I'm convinced there was a phantom (non-existent?) folder / account that the email client kept trying to refer to and that this would have persisted. A factory reset cured the issue, and this time I did NOT restore my entire backup including system apps and data. Instead, I let Google Play and Amazon App store reinstall 99% of my apps, leaving me 3 or 4 that I had to do by hand. In the end it didn't take long at all to do this, and result is a happy Galaxy Nexus once more.
Jon

jonstrong said:
In the end, I wound up doing a factory reset on the phone. I was tempted to delete and recreate the account, but I'm convinced there was a phantom (non-existent?) folder / account that the email client kept trying to refer to and that this would have persisted. A factory reset cured the issue, and this time I did NOT restore my entire backup including system apps and data. Instead, I let Google Play and Amazon App store reinstall 99% of my apps, leaving me 3 or 4 that I had to do by hand. In the end it didn't take long at all to do this, and result is a happy Galaxy Nexus once more.
Jon
Click to expand...
Click to collapse
Hi, just wanted to let you know what the solution was in my case. I was messing around with everything, wasting two full days with about 100 times recreating the account, trying to restore/replace Mail/ExchangeServices app/data in various different ways, factory reset, reflashing system, etc. etc. ... nothing helped!
Finally, a few minutes ago I got it: Just recreate the stupid homescreen link! I never thought about trying to start the Mail application via "all apps". If I did (earlier), I would have seen (earlier) that the message does not appear then. It only appears when starting it via my homescreen link, which is actually a widget (looking like a normal app link), configured to open a certain folder of a certain account. So the actual problem was just that this widget could not find the "old" account anymore (probably because some account id changes if an account is deleted and recreated). The reason I've been fooled over and over again (even after factory resets and system flashes) is because I always restored my homescreen stuff in one way or another, so I always used the same old broken link.
D'OH!
Hope that next time someone comes across this issue this post will help. Currently there seems to be no (other) solution to this on the internet. At least I did not find anything in the past two days.

Thanks for posting an easy solution!
mychi said:
Hi, just wanted to let you know what the solution was in my case. I was messing around with everything, wasting two full days with about 100 times recreating the account, trying to restore/replace Mail/ExchangeServices app/data in various different ways, factory reset, reflashing system, etc. etc. ... nothing helped!
Finally, a few minutes ago I got it: Just recreate the stupid homescreen link! I never thought about trying to start the Mail application via "all apps". If I did (earlier), I would have seen (earlier) that the message does not appear then. It only appears when starting it via my homescreen link, which is actually a widget (looking like a normal app link), configured to open a certain folder of a certain account. So the actual problem was just that this widget could not find the "old" account anymore (probably because some account id changes if an account is deleted and recreated). The reason I've been fooled over and over again (even after factory resets and system flashes) is because I always restored my homescreen stuff in one way or another, so I always used the same old broken link.
D'OH!
Hope that next time someone comes across this issue this post will help. Currently there seems to be no (other) solution to this on the internet. At least I did not find anything in the past two days.
Click to expand...
Click to collapse
Thank you so much. I just had to recreate my account settings (5 of them since Ihave corporate but also use exchange settings for hotmail) and hated to see this message (and a second one similar but about a folder who could not be found). I removed the icon on the home screen and put the Email app (not the widget to avoid the same problem in the future) back and not more error! I really did not want to reset my phone.

[Q] multiple issues: can't install app updates, can't sync

I'm helping a friend who has done a nice job at messing up her GSIII. Before I go try and fix everything, I thought I'd check if I'm going down the right path.
1) Cannot install market app updates. The updates download, but install fails on all of them. Was going to wipe the Market cache and data, to see if that fixes this problem. If not, then I will uninstall Play updates. Is there another known fix for this?
2) Can't sync google contacts, calendar, etc... I had this problem before. For me, I believe it was that I added Samsung Services to my skyrocket, which then broke all other syncing. This phone has FB, Twitter, Dropbox, and Samsung Services all syncing. I disabled the syncing of everything other than google, but did not uninstall anything. Did not fix the issue yet. Next, I guess, would be to remove the other sync accounts and see what happens.
3) Related to 2) above? When Trying to re-enable Google Contacts Sync, an error stating that she must log in to her Google account to sync is displayed. The text is in this dialog box, so it's a bit hard to read. It will not take her password however. I suppose she could be using an incorrect password (she's totally non-technology oriented). I've asked her to go to a computer and log into google to validate her password (have not heard back yet).
I'm thinking that it might be wise to simply do a factory reset on the phone after manually backing up a few things, but would like to see if we can get this fixed easily without going that route. Any help is appreciated!

my 2 cents: keep it simple, document the things she has on the phone, factory reset and begin fixing issues from there. based on the issue description you've provided, you (she) could be chasing your tail trying to enable/disable, install/uninstall things to fix (as you described) multiple issues. and yes, i'm speaking from experience (lol). my cousin did something similar because she wanted a particular theme on her rooted SGS3. she was 90% there. after 5 hours of troubleshooting, we agreed to factory reset and reload apps, email, etc., and 1.5 hours later issue was resolved. good luck!