I'm helping a friend who has done a nice job at messing up her GSIII. Before I go try and fix everything, I thought I'd check if I'm going down the right path.
1) Cannot install market app updates. The updates download, but install fails on all of them. Was going to wipe the Market cache and data, to see if that fixes this problem. If not, then I will uninstall Play updates. Is there another known fix for this?
2) Can't sync google contacts, calendar, etc... I had this problem before. For me, I believe it was that I added Samsung Services to my skyrocket, which then broke all other syncing. This phone has FB, Twitter, Dropbox, and Samsung Services all syncing. I disabled the syncing of everything other than google, but did not uninstall anything. Did not fix the issue yet. Next, I guess, would be to remove the other sync accounts and see what happens.
3) Related to 2) above? When Trying to re-enable Google Contacts Sync, an error stating that she must log in to her Google account to sync is displayed. The text is in this dialog box, so it's a bit hard to read. It will not take her password however. I suppose she could be using an incorrect password (she's totally non-technology oriented). I've asked her to go to a computer and log into google to validate her password (have not heard back yet).
I'm thinking that it might be wise to simply do a factory reset on the phone after manually backing up a few things, but would like to see if we can get this fixed easily without going that route. Any help is appreciated!
my 2 cents: keep it simple, document the things she has on the phone, factory reset and begin fixing issues from there. based on the issue description you've provided, you (she) could be chasing your tail trying to enable/disable, install/uninstall things to fix (as you described) multiple issues. and yes, i'm speaking from experience (lol). my cousin did something similar because she wanted a particular theme on her rooted SGS3. she was 90% there. after 5 hours of troubleshooting, we agreed to factory reset and reload apps, email, etc., and 1.5 hours later issue was resolved. good luck!
Related
Ok,
(Before those that have nothing to do start shouting, I have searched! I spend hours last night looking and time this morning looking. This error is NOT related to a googlemail/gmail switch..it is NOT related to internet connection..it is NOT related to some obscure cache issue [i think]. So now that caveate is out of the way....)
I cannot download anything from the Market. Here is the process as I see it...
- Open Market app from phone
- Find app I want and click download
- Go back to main Market screen and click download tab
- App sits there with a 'starting download process'
Now...if the error is somewhere there...can someone please tell me.
But...a few minutes later I get this...
- Alert noise goes off
- Alert says Google Talk authentication failed
- Go and stop the app in the running apps screen
- Find GTalk app on phone and start it up
- It hangs up on the Talk bubble screen with Signing in swirly thing just going round
- Eventually that alert noise goes off again
So...there seems to have been an issue many months back when UK customers switched from googlemail domains to gmail domains. But I have never had either. I am registered with google and I have one of my personal emails set up on that account. I can log into google, I can use Picasa, I can use the forums, etc.
Now, I already have three different email accounts to keep track of...do not need a fourth. But in a fit of desperation I tried to set up a gmail account last night. After 30 minutes of trying to find a user name I gave up. I do not want to be D.sablesurfer.432456 or whatever stupid azz suggestion it gives.
So...things I am wondering...
Is Google Talk integrated with Market somehow?
Can you just use Market with a regular Google log in?
How do I make google talk work since there appears to be no where on phone to change any settings?
Where is google talk looking on my phone for log in information?
Does this have anything to do with the weird sprint email address that seems to be registered to my phone? (Current username = [email protected]) (Obviously where my name would be my real name.)
Please help, the internet has been wholey useless in showing me an answer to this issue.
Oh...and if I log into google web page from phone...and choose Talk from the more menu...
....I am logged into Talk!!!
Yep, it just pulls right up with no complaints.
Ok, lots of looks no feedback.
I stopped by Sprint today and they say basically that my really old Google log in will not work. They said will need to set up an actual GMail account and replace it on the phone.
HOWEVER....there is NO way to replace it without the factory reset. Seriously? Has the Evo or HTC...or Sprint locked this thing down so much that you can never change accounts?
I changed password online...and the incorrect password screen ONLY lets me change password. The account name is greyed out.
I went into Manage Applications and the only button active is the Force Stop. The Clear Data button doesn't even exist. And after the force stop it still does not exist.
How does this make any sense? Really? People are NEVER going to change accounts? Sounds way too strict to me at moment.
So basically...unless anyone else has an idea...on the Evo (not heros or g1's)...I will have to do the factory reset tonight? This sucks.
Have you tried settings, accounts and sync, click on the google account and hit remove account?
Yup, no go. The default in the Evo seems to be permanently locked in. Well until you do the factory reset. I just posted my findings/tip over on general. This is a pisser for a newbie to android and as a LONG time programmer sucks to be locked in like that.
My market was useless earlier.
the name###@sprintpcs.com is just sprints username for you, it's used for network stuff
I'm having the same issue. tired the google search too ... wish I didn't have to do a hard reset... I hope somebody come up with a fix for this
EDIT:
Here's all that I did. I'm not sure which part fixed the issue.
*I un-synced Gmail (still didn't work)
*I deleted the pop Gmail account I had set up (still didn't work)
*I went into the market, canceled everything that was pending a download, then I re-synced Gmail, and set my pop Gmail account back up and BAM!!!! It worked. (Oh and I restarted after I did all of this)
Hope this helps...
Same problem here, hope someone with great idea can help. I am also struck on my HTC evo
Market still won't downlaod
I'm on JI6,
i have this problem that i cannot get the Market to download.
I didn't see and end to this story, only that it could be a Market problem.
But still i have this issue now for 3 days, i did most of the things in this thread.
nothing works ...
HELP
This happens to everyone.
Go to applications.
Click all applications.
Find market. Click market.
Click, clear cache, and clear data.
Restart.
I'm over that, clear the data of download manager ,and from the Market application, removed the update from the market , wifi on , wifi off .....
Still wont download
Then it's your internet if that does not work.
Check your firewall
what firewall , if i work in 3G ?
I'm having the same problem...I just flashed Myn's 2.2 RL3 and it is no different than it ever was. It's pissing me off. I've tried every solution that I could find.
I was having a similar issue with my Evo running OMJ's 4.5.
On the market.android.com site I would click install, select my phone, and it said my install would start shortly, but it never did. I scoured the net and found a fix that worked for me. Try this:
Menu -> Settings -> Appplicaltions -> Manage Applications
Select the 'All' tab
Scroll down and open 'Google Services Framework' -> Clear Data and Force Stop
Hit back and open 'Market' -> Clear Data, Clear Cache (if available), and Force Stop
Reboot
Open Market. You are going to get an error, be patient and let it sit for a moment and it will come up by itself.
You should be golden after this. Let me know how it works for you.
Why must people resurrect dead threads, do they lack the ability to read, the last post to this thread was in the first week of november, if this was still happening, this would be an active thread.
Lately, as I delete emails after I have read them within the Gmail app, they will show back up in the Inbox a little while later, sometimes as new/unread mail and sometimes showing as unread emails in the Inbox counter but not actually showing in the Inbox.
I've done several things to try and fix it:
- Went into Applications and cleared the caches (problem eventually comes back)
- Cleared the caches as well as uninstalled the Gmail updates then reinstalled from Market (problem eventually comes back)
I've searched through the forums and can't find where anyone has written about having this issue or resolving it. Has anyone here run into this and if so, how did you go about resolving it?
Thanks!
I have the same problem. Did you manage to solve this issue?
No "final" solution that fixes it...just have to keep doing the 2 steps I wrote about and the problem goes away for a while.
It happens maybe every 2 weeks and seems to pop up when I haven't gone into Gmail and emptied my trash from within the Gmail site for a while. Also seems to come back if I read through emails too quickly; maybe an issue with reading and then deleting on the phone before the phone can push back to the server that it's been read...just guessing.
Sorry...
sigmaxaa said:
No "final" solution that fixes it...just have to keep doing the 2 steps I wrote about and the problem goes away for a while.
It happens maybe every 2 weeks and seems to pop up when I haven't gone into Gmail and emptied my trash from within the Gmail site for a while. Also seems to come back if I read through emails too quickly; maybe an issue with reading and then deleting on the phone before the phone can push back to the server that it's been read...just guessing.
Sorry...
Click to expand...
Click to collapse
Go to manage applications, find GMail then force stop it. clear cache and then clear data. Reopen GMail and set up the label sync etc how you like it and should be good. Hope this works for you, let me know.
Thanks ifly! Haven't tried the force stop part before so I just did it. I'll report back if anything comes back.
sigmaxaa said:
Thanks ifly! Haven't tried the force stop part before so I just did it. I'll report back if anything comes back.
Click to expand...
Click to collapse
No problem at all. Hope it fixes it. I have this happen quite a bit after a nand backup or restore. When I do a nand restore i always wipe data/factory reset, then cache and davlik now and that seems to fix the problem. Not sure what is getting hung up in the data to cause this.
That's what's been bugging me as well...I do all the wipes when I do a nand restore or load a new rom but Gmail always seems to go back to this stranger behavior. I looked all over these forums (and others), hoping someone had at least seen the same thing but to no avail.
UPDATE: Started having the same issue with Gmail. Was honestly hoping the last suggestion would help...guess not.
Any other ideas...anyone?
Login to gmail from a browser.
Click settings and then "Forwarding and POP/IMAP" tab
Check the settings there. I have both pop enabled and IMAP.
What are yours set to?
I've got them both enabled as well.
hmmm not sure what the deal is then...strange.
sigmaxaa said:
UPDATE: Started having the same issue with Gmail. Was honestly hoping the last suggestion would help...guess not.
Any other ideas...anyone?
Click to expand...
Click to collapse
I'm having similar issues as well. I would get an email notification, open gmail, read it, delete it. Few minutes later, it shows up as an unread email but does not appear in my inbox. If i go to my "all" email box, it's there. I also still see it on my desktop PC. It finally goes away when I delete it from my PC. Another major problem that has not been mentioned here is that I cannot send an email from my EVO using the gmail app. It just keeps sitting there in my outbox. Very frustrating.
Here's my setup.
Rom: myn-WarmTwoPointTwo-01-07-2011-RLS-5
HW: 003
baseband: 2.15.00.11.19
netarchy-toastmod-4.2.1-cfs-bfq-havs-more-smartass-universal-signed
PRI 1.90_003
PRL 60674
Themes and Mods that I've flashed
update-LauncherPro-0.8.3-Warm2.2-Themed_signed
update-ThemedGingerbreadLauncher
update-TransparentTitlebar-RLS5
update-wrx4memp-Warm3-BootAnimation
Aloysius_White_Dialer
Aloysius_5_01-08-11 theme
A5_GB_ColoredMenus
Hi all - I searched for references to this issue, but haven't found anything yet. Hope someone here can help.
I've been using my Galaxy Nexus (LTE / Verizon) since mid December, locked, unrooted, vanilla - and it's been great. I've been using the native email apps for my GMail account and my work/corporate account on our company's Exchange Server. All has worked perfectly so far. First sign of something weird happened last night.
Last night I backed up, rooted and unlocked my GNex (using the WugFresh utility). I followed the directions closely -- all worked pretty much perfectly. As suggested, I took 2 backups: first without system apps and settings, and the 2nd including them. After I was done rooting and unlocking, I restored the big backup with system apps and settings. Only thing I noticed is that passwords are apparently not part of the settings that can be saved/restored (makes sense!), so I had to reenter credentials for my email apps.
This done, I sync to both GMail and Exchange Server, receive and send mail just fine. Only weird thing is that when I tap the EMail icon to start up the email client that talks to Exchange Server, in addition to opening up my inbox properly, I ALSO see two error messages in sequence:
"Account wasn't found. It may have been removed."
and
"Folder wasn't found. It may have been removed."
The errors then fade, and email is perfectly usable.
I'm guessing that some folder and account entry was restored along with the apps from my backup, and that whatever these pointed to no longer exist, and were superseded by they email app when I reconnected to the Exchange Server during setup after rooting / unlocking.
I've looked - and only see a single account configured in the app -- the correct one. I've checked in Settings / Apps, and there are no options to clear data or cache.
I'm wondering if I should delete the one account I see and re-add it...not sure if that will make a difference.
Anyone have a clue what's going on, and what I might do about it?
thanks in advance,
Jon
Im having the exact same problem!!
jaseandjess said:
Im having the exact same problem!!
Click to expand...
Click to collapse
In the end, I wound up doing a factory reset on the phone. I was tempted to delete and recreate the account, but I'm convinced there was a phantom (non-existent?) folder / account that the email client kept trying to refer to and that this would have persisted. A factory reset cured the issue, and this time I did NOT restore my entire backup including system apps and data. Instead, I let Google Play and Amazon App store reinstall 99% of my apps, leaving me 3 or 4 that I had to do by hand. In the end it didn't take long at all to do this, and result is a happy Galaxy Nexus once more.
Jon
jonstrong said:
In the end, I wound up doing a factory reset on the phone. I was tempted to delete and recreate the account, but I'm convinced there was a phantom (non-existent?) folder / account that the email client kept trying to refer to and that this would have persisted. A factory reset cured the issue, and this time I did NOT restore my entire backup including system apps and data. Instead, I let Google Play and Amazon App store reinstall 99% of my apps, leaving me 3 or 4 that I had to do by hand. In the end it didn't take long at all to do this, and result is a happy Galaxy Nexus once more.
Jon
Click to expand...
Click to collapse
Hi, just wanted to let you know what the solution was in my case. I was messing around with everything, wasting two full days with about 100 times recreating the account, trying to restore/replace Mail/ExchangeServices app/data in various different ways, factory reset, reflashing system, etc. etc. ... nothing helped!
Finally, a few minutes ago I got it: Just recreate the stupid homescreen link! I never thought about trying to start the Mail application via "all apps". If I did (earlier), I would have seen (earlier) that the message does not appear then. It only appears when starting it via my homescreen link, which is actually a widget (looking like a normal app link), configured to open a certain folder of a certain account. So the actual problem was just that this widget could not find the "old" account anymore (probably because some account id changes if an account is deleted and recreated). The reason I've been fooled over and over again (even after factory resets and system flashes) is because I always restored my homescreen stuff in one way or another, so I always used the same old broken link.
D'OH!
Hope that next time someone comes across this issue this post will help. Currently there seems to be no (other) solution to this on the internet. At least I did not find anything in the past two days.
Thanks for posting an easy solution!
mychi said:
Hi, just wanted to let you know what the solution was in my case. I was messing around with everything, wasting two full days with about 100 times recreating the account, trying to restore/replace Mail/ExchangeServices app/data in various different ways, factory reset, reflashing system, etc. etc. ... nothing helped!
Finally, a few minutes ago I got it: Just recreate the stupid homescreen link! I never thought about trying to start the Mail application via "all apps". If I did (earlier), I would have seen (earlier) that the message does not appear then. It only appears when starting it via my homescreen link, which is actually a widget (looking like a normal app link), configured to open a certain folder of a certain account. So the actual problem was just that this widget could not find the "old" account anymore (probably because some account id changes if an account is deleted and recreated). The reason I've been fooled over and over again (even after factory resets and system flashes) is because I always restored my homescreen stuff in one way or another, so I always used the same old broken link.
D'OH!
Hope that next time someone comes across this issue this post will help. Currently there seems to be no (other) solution to this on the internet. At least I did not find anything in the past two days.
Click to expand...
Click to collapse
Thank you so much. I just had to recreate my account settings (5 of them since Ihave corporate but also use exchange settings for hotmail) and hated to see this message (and a second one similar but about a folder who could not be found). I removed the icon on the home screen and put the Email app (not the widget to avoid the same problem in the future) back and not more error! I really did not want to reset my phone.
Context:
Verizon Galaxy Nexus, Stock ROM, Android 4.1.1.
When I check in Settings...Accounts...Google...
It shows a Sync Error for my account. At the bottom of the screen it says:
Sync is currently experiencing problems. It will be back shortly.
If I then click on my [email protected]
All of the entries are checked and properly synced, and up to date, except Contacts. It says 'Last Synced 4/20/2012..."
Despite this, Contact additions or edits that I make on my phone do in fact get synced to my other devices. And Contact additions or edits that I make elsewhere do get synced to my phone.
So, this appears to be a faulty error message. Since everything is working right, I'm reluctant to do anything major to try and clear the message, for fear of actually creating a functional problem. And yet, it bugs me that it's there.
One of the frequently suggested solutions is to go to Settings...Apps...Contacts Storage...
And once there, hit "Clear Data".
So my question is what exactly happens when "Clear Data" is hit? I want to eliminate the potential for inadvertently deleting my contacts overall, don't want to create new problems, etc., so would like a little more information about what this does or doesn't do.
And, if someone has any insight on another way to get rid of this message, that would be appreciated as well.
Thanks!
Anybody have any information here??
Thanks.
Try this
Hi, i face the same problem. After few hrs search in Internet, I found a way to solve it, so far it works.
Go to Google Play and install this apps: Contacts Sync Fix
Run the apps
Go to setting, open Google account and try to sync again.
It should be OK then.
Hope it helps.
yctan2020 said:
Hi, i face the same problem. After few hrs search in Internet, I found a way to solve it, so far it works.
Go to Google Play and install this apps: Contacts Sync Fix
Run the apps
Go to setting, open Google account and try to sync again.
It should be OK then.
Hope it helps.
Click to expand...
Click to collapse
Very interesting! Looks like it just came out this month. This is an incredibly common problem, if you read Google's "support" forums, which I find hard to believe how this is such a core function of the whole Google enterprise.
I wonder what this App is doing behind the scenes, or actually how it does it. All of the reviews so far are very positive, although there are only 11 of them at this time. I'll probably monitor this for a bit, and then try it out.
Thanks!
I exchanged a quick email with the Author, and went ahead and installed and ran the Contacts Sync Fix App. It identified a single problem, fixed it, and my error message is now gone, and sync continues to work fine. I went ahead and bought the ad-free version for $.99 - I have no idea if a problem will recur in the future, but I'll now be able to fix it. And besides, he fixed something Google has been unable or unwilling to do!
This solved my same problem
Download contacts fix app from android play market
DLCPhoto said:
Context:
Verizon Galaxy Nexus, Stock ROM, Android 4.1.1.
When I check in Settings...Accounts...Google...
It shows a Sync Error for my account. At the bottom of the screen it says:
Sync is currently experiencing problems. It will be back shortly.
If I then click on my [email protected]
All of the entries are checked and properly synced, and up to date, except Contacts. It says 'Last Synced 4/20/2012..."
Despite this, Contact additions or edits that I make on my phone do in fact get synced to my other devices. And Contact additions or edits that I make elsewhere do get synced to my phone.
So, this appears to be a faulty error message. Since everything is working right, I'm reluctant to do anything major to try and clear the message, for fear of actually creating a functional problem. And yet, it bugs me that it's there.
One of the frequently suggested solutions is to go to Settings...Apps...Contacts Storage...
And once there, hit "Clear Data".
So my question is what exactly happens when "Clear Data" is hit? I want to eliminate the potential for inadvertently deleting my contacts overall, don't want to create new problems, etc., so would like a little more information about what this does or doesn't do.
And, if someone has any insight on another way to get rid of this message, that would be appreciated as well.
Thanks!
Click to expand...
Click to collapse
Not sure if anyone else has run into this problem since upgrading to Nougat but I wanted to throw it out there in case someone has noticed it or has any suggestions.
Every time I restart my phone, app permissions are reset. Notifications revert back to stock. Camera asks for storage permissions. Calendar needs access to accounts etc. It's hasn't gotten me frustrated enough to reflash but if anyone else has had this experience or has a suggestion I am willing to try it.
My HTC One M9 only recently got the Nougat update (within this month, March 2017). I too have been plagued with access permissions being randomly forgotten at start up. The most annoying being Gmail and Calendar, but I too have had Camera asking for them to be allowed too. Very very annoying.
Since the Nougat update I have had a strange problem with Gmail, even when permissions have been correctly set. The phone completely forgets the two Gmail accounts that I use. I decided to try to uninstall the app but it takes you back out of the updates to the factory installed level. Then when I tried to put my two Gmail accounts in the Google account option was frozen, just could not add them. I finally decided that HTC Sense might have something to do with it! So I disabled it, then re-enabled it and Gmail account setup suddenly responded with my two accounts already showing! So I have now gone to Google Play Store to download the latest Gmail updates and it all appears working. But for how long?
What has HTC done with its Nougat update? The phone was once stable, now its an unreliable mess!
Derek
fingerstoo said:
My HTC One M9 only recently got the Nougat update (within this month, March 2017). I too have been plagued with access permissions being randomly forgotten at start up. The most annoying being Gmail and Calendar, but I too have had Camera asking for them to be allowed too. Very very annoying.
Since the Nougat update I have had a strange problem with Gmail, even when permissions have been correctly set. The phone completely forgets the two Gmail accounts that I use. I decided to try to uninstall the app but it takes you back out of the updates to the factory installed level. Then when I tried to put my two Gmail accounts in the Google account option was frozen, just could not add them. I finally decided that HTC Sense might have something to do with it! So I disabled it, then re-enabled it and Gmail account setup suddenly responded with my two accounts already showing! So I have now gone to Google Play Store to download the latest Gmail updates and it all appears working. But for how long?
What has HTC done with its Nougat update? The phone was once stable, now its an unreliable mess!
Derek
Click to expand...
Click to collapse
Same issue same phone, I triedclearing cache from TWRP, doesn't work. Are you rooted? I am systemless root with Magisk, so I have a feeling it could be due to this.
Isidrology said:
Same issue same phone, I tried clearing cache from TWRP, doesn't work. Are you rooted? I am systemless root with Magisk, so I have a feeling it could be due to this.
Click to expand...
Click to collapse
Good to hear from you, especially as you are a fellow sufferer.
I have a stock phone, not rooted at all. Sadly I gave up my "nerd" hacking a few years ago. I prefer not to mess these days and stick with what the manufacturer supplies.
However, I still find it odd that no-one else has reported this, but you and I. I am now convinced there is a bug with HTC's tailoring of Nougat. And I believe the reason is that no-one reports it is because they leave their phone on all the time, even when charging. I always close the phone down at night and put it on charge overnight. It seems the complete restart triggers this behaviour. It doesn't do it every time though. I even wondered at some stage if it was simply app updates being applied, as the Gmail, Calendar and other popular apps are often being fiddled with (sorry, enhanced) by Google. However, I also have had the problem at start of day, even after no updates have been applied.
It is very annoying. I wonder if I should try never switching the phone off completely to see if the permissions remain then? What do you think?
Derek
fingerstoo said:
Good to hear from you, especially as you are a fellow sufferer.
I have a stock phone, not rooted at all. Sadly I gave up my "nerd" hacking a few years ago. I prefer not to mess these days and stick with what the manufacturer supplies.
However, I still find it odd that no-one else has reported this, but you and I. I am now convinced there is a bug with HTC's tailoring of Nougat. And I believe the reason is that no-one reports it is because they leave their phone on all the time, even when charging. I always close the phone down at night and put it on charge overnight. It seems the complete restart triggers this behaviour. It doesn't do it every time though. I even wondered at some stage if it was simply app updates being applied, as the Gmail, Calendar and other popular apps are often being fiddled with (sorry, enhanced) by Google. However, I also have had the problem at start of day, even after no updates have been applied.
It is very annoying. I wonder if I should try never switching the phone off completely to see if the permissions remain then? What do you think?
Derek
Click to expand...
Click to collapse
So I found my issue was due to a encrypted SD Card which constantly resets permission. So what I did was I formatted my SD Card and replace with existing backed up data from the computer, and it worked.
Isidrology said:
So I found my issue was due to a encrypted SD Card which constantly resets permission. So what I did was I formatted my SD Card and replace with existing backed up data from the computer, and it worked.
Click to expand...
Click to collapse
I've noticed the issue, for sometime now and I've been updated to Nougat since day 1. My phone never sleeps so I didn't noticed. It's pretty annoying. Will try the SDCard formatting and see. I'll let know how it goes.