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So... all of a sudden, everytime i slide the screen up, it shuts the screen off. I slide it back, hit the power button a few times, then it turns back on?
NRG GTX 5/9 release
TMO USA
Is my screen busted?
Power off your phone, remove the battery and then put it back in, making sure it fits in there snuggly.
That has happened to me, and removing/replacing the battery fixed it.
Yes, as Amy noted this behavior is often attributed to the battery not sitting exactly right in the compartment. Sometimes just popping it out and back in is enough, but some people have reported needeing to slip a small piece of paper or something similar under the battery cover as well to help keep it snug. (It seems that the sliding motion can be enough to shake the battery off the contacts if it's not secure enough).
Let us know if that clears it up
okay. what the deuce.
my tp2 just literally started doing the same.
earlier today it was perfectly fine.
but now.
i slide out the keyboard and the screen goes blank.
i tried the remove battery and restart.
didn't help.
i tried the paper between battery and cover.
didn't help either.
the screen only goes blank when completely slid out.
if i hold it open just before completely open the screen is still on.
any suggestions?
thanks.
Yea, none of those things worked. However, keeping the battery snug helped with the issue of not hearing anything through the handset.
It honestly sounds to me like both of you are dealing with a loose connection between the screen and the motherboard somewhere, either power or video feed, can't say for sure which. Unless you're willing to disassemble your rhodium (which isn't impossible, just complex), it sounds like it's time to send it to a service center (for AT&T) or to HTC, since that would be a warranty repair.
I hope that this is just freak coincidence that both of you had this happen just now, and not a sign that we're all at risk of having the same issue eventually
How long have each of you had your phones?
EDIT: One more question for you guys...whatever is on the display on your screen rotates into landscape before the display shuts off right?
sirphunkee said:
It honestly sounds to me like both of you are dealing with a loose connection between the screen and the motherboard somewhere, either power or video feed, can't say for sure which. Unless you're willing to disassemble your rhodium (which isn't impossible, just complex), it sounds like it's time to send it to a service center (for AT&T) or to HTC, since that would be a warranty repair.
I hope that this is just freak coincidence that both of you had this happen just now, and not a sign that we're all at risk of having the same issue eventually
How long have each of you had your phones?
EDIT: One more question for you guys...whatever is on the display on your screen rotates into landscape before the display shuts off right?
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Click to collapse
i have own the phone for about three weeks...
though. bought it used from a friend who had it for four months.
but my friend bought it used from somebody too...
aka. not sure how long it has been used.
the display is rotated. and stays on as long as the right side is held.
before the 'tilt piece' is revealed. as soon as it is. the screen goes blank.
and i believe it would be the video feed...
i can still type with the keyboard. just can't see what i am typing.
unless i hold the screen from sliding completely out on the right.
and about the warranty...
would i have a warranty with htc still?
don't have proof of purchase.
just the phone and original box.
thanks.
My AT&T Tilt 2 has been exhibiting this behavior for some weeks now. It seems to be centered around the keyboard slide, but the behavior comes and goes. I found that slamming the phone on the desktop would bring it back to life for a little while, but then it would start to clap out again in a few days. What a pile.
Anyway, I have a fresh one from AT&T to swap out. Now all I have to do is get all my applications and stuff transferred over to the new phone before sending the craprod back to them.
sh4d0w86 said:
i have own the phone for about three weeks...
though. bought it used from a friend who had it for four months.
but my friend bought it used from somebody too...
aka. not sure how long it has been used.
and about the warranty...
would i have a warranty with htc still?
don't have proof of purchase.
just the phone and original box.
thanks.
Click to expand...
Click to collapse
Oh boy...yeah I didn't realize you'd gotten it third-hand. Well it has been less than a year since the Rhodium was released, so it's possible that HTC will still honor the 1-year manufacturer's warranty, but I can't guarantee it. My suggestion would be to just contact HTC America's service group (1-888-617-1113) and see what they say.
Best case: they agree to cover the repair
Worst case: an example of one of the risks you take when you buy something through "unofficial" channels
Yea luckily for me, I bought it second hand, but it was purchased from a retail store, meaning I got a warranty exchange. I just sent it back.
having same issue
im having same issue, when the phone is slid open, goes black, nothing gets it back on, the buttons light up, display dead
however, if i place it in stand by via power button in regular mode, then slide it open, it works, ive rattled and shook the phone, never goes back off, im typing this with it open and tilted....
any ideas?
prob leaving the htc community, samsung captivate, blackberry torch, or htc aria are my choices from at
My screen has wobbled since I bought it, but unfortunately I didn't have the common sense to get it replaced during the 30 day trial period. It's been getting worse, to the point that it wobbles even with the keyboard out, and when tapping the screen it makes a clicking sound as it hits the back part of the phone.
Has anyone developed a fix for this? I am not averted to opening the phone up if it's not super difficult.
Nobody has tried to fix it and if you take a look at the slide mechanism you'll see why, there is no way to tighten it.
Texted while driving
Xinlitik said:
My screen has wobbled since I bought it, but unfortunately I didn't have the common sense to get it replaced during the 30 day trial period. It's been getting worse, to the point that it wobbles even with the keyboard out, and when tapping the screen it makes a clicking sound as it hits the back part of the phone.
Has anyone developed a fix for this? I am not averted to opening the phone up if it's not super difficult.
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Click to collapse
I had this issue on two of the first Epics within the first 30 days. It was disappointing how they could have those issues on such a large number of phones. I didn't come across any solution while looking for one. If you can get it replaced somehow, and get one that doesn't wobble, try for that.
Sent from my SPH-D700 using XDA App
Xinlitik said:
My screen has wobbled since I bought it, but unfortunately I didn't have the common sense to get it replaced during the 30 day trial period. It's been getting worse, to the point that it wobbles even with the keyboard out, and when tapping the screen it makes a clicking sound as it hits the back part of the phone.
Has anyone developed a fix for this? I am not averted to opening the phone up if it's not super difficult.
Click to expand...
Click to collapse
I took mine to the sprint store and I watched the tech disassemble my whole phone. He tried to tighten the mechanism but it didn't help at all. So I started talking to him about the problems I've been having about not being able to update my PRL or profile and the poor battery life I've been having since updating to EC05 and ended up ordering a replacement. It will be a refurb but I decided to roll the dice and hope that I get a phone that isn't as bad as my phone when it comes to screen wobble. Drives me crazy when I have the phone closed and it teeters like an unstable table when I'm using the touch screen.
I bricked my phone 2 days ago and got a new replacement for free and no more wobble
my old one wobbled like crazy which i had since it came out and one of the first people to get it..
So the newer builds definitely have improved sliders
i can confrim this cause all my family has epics and non of theme wobbled like my first phone and they all got them like 4 to 6 months after it came out
my new phone doesnt wobble at all now
my old one did even tho i never dropped it or i was never rough with it
the new one is great
Looks like you got a new refurb one
good luck and hopefully no wobble
Mines woobled out the box. I always bought htc phones and this is my first non htc phone. And let me tell you something. Htc phones wooble more and lcd screen fail all the time. So I didn't get bothered at all by the epics slight wooble.
Sent from my SPH-D700 using Tapatalk
I did a search and found this thread instead of starting a new one happy..
Anyways has anyone found a fix for this yet? i got mine yesterday and its a bit wobbly.
I gave up on trying to get replacements. The one I have now has a wobble but hasn't gotten any worse than the day I opened it.
I don't use cases, but I tried one at the store and it actually stopped the wobble. Get a case as a workaround?
Nickdroid86 said:
I did a search and found this thread instead of starting a new one happy..
Anyways has anyone found a fix for this yet? i got mine yesterday and its a bit wobbly.
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Click to collapse
Within a couple of months my screen would wobble from front-to-back when open. It hasn't gotten any worse and I've had my Epic since a week after release here in the U.S. I honestly wouldn't worry about it too much, especially since there's not much you can do about tightening it.
I heard if you get a new epic that will fix your problem.
I must have gotten lucky. I've never had wobble problems and even after dropping it multiple times without a case it is still perfect : )
Sent from my SPH-D700 using XDA App
Short Version: Phone worked, Sat for a month, doesnt get past cyanogen screen goes into protect mode.
Okay i bought an evo that had the screen replaced on it. The guy obviously didnt know what he was doing. So I dropped it one day and the digizer ripped off.( the flex cable ripped, The digitizer wasnt stuck down) So a month later, i finally got around to buying a brand new housing for the entire thing. I took the mobo out and put it in the new housing. It worked for about 5 minutes then gets stuck in a boot loop. I had it happen once, before i got the new housing, It took me 5 minutes to get it to work again. The phone would shut off randomly sometimes.
It worked fine before the screen broke off no major problems would shut itself off every 2 or 3 days. The board has sat in a bag on my table for a month and now it wont work.
Now i cant even get the phone to stay on at all. The cyanogen screen shows up it loads and then shuts right off (i have recovery) I have tried different kernels,roms, and radios. The phone goes into protect mode now. Can I hit with a heat gun and reflow the cpu like a ps3 or xbox? Is there anyway i can remove all hardware failure protection?
ma777 said:
Short Version: Phone worked, Sat for a month, doesnt get past cyanogen screen goes into protect mode.
Okay i bought an evo that had the screen replaced on it. The guy obviously didnt know what he was doing. So I dropped it one day and the digizer ripped off.( the flex cable ripped, The digitizer wasnt stuck down) So a month later, i finally got around to buying a brand new housing for the entire thing. I took the mobo out and put it in the new housing. It worked for about 5 minutes then gets stuck in a boot loop. I had it happen once, before i got the new housing, It took me 5 minutes to get it to work again. The phone would shut off randomly sometimes.
It worked fine before the screen broke off no major problems would shut itself off every 2 or 3 days. The board has sat in a bag on my table for a month and now it wont work.
Now i cant even get the phone to stay on at all. The cyanogen screen shows up it loads and then shuts right off (i have recovery) I have tried different kernels,roms, and radios. The phone goes into protect mode now. Can I hit with a heat gun and reflow the cpu like a ps3 or xbox? Is there anyway i can remove all hardware failure protection?
Click to expand...
Click to collapse
You have any insurance? Depending on how your morals are you could try to make a warranty claim on it (although after todays announcement I might feel bad considering theyre trying to help us out). Otherwise I would try flashing an RUU and if that doesnt work take whatever means necessary, although Im not sure why your mobo would be damaged after a month, have you tried cleaning it and blowing on it to get all the dust out?
My recommendation is to make sure you stretch first, then when you do throw the phone through the wall, that you make sure it's a wall that's going to be easy to repair.
Reading your post it looks like you bought a phone that was practically guaranteed to have problems.
You bought the phone equivalent of a lemon, so expect the same amount of effort into keeping this thing alive as if you were to buy a car lemon.
short of running an ruu or smashing it and saying you 20lb sledge fell from 20 feet and landed on it lol
I've never looked into something that says "protect mode" for an EVO.
However, most electronic can do this if the thing is going to over-volt. If you think about car amplifiers, they do the same thing and go into protection mode which means that capacitor or something much more is bad.
I agree with the other guy and that you threw yourself into a bad deal from the start so it's as if you're going to be fixing something that's already inherited potential issues.
Have you considered that the replacement screen may be the culprit? Aside from the potential drop damage that could have broken something on the logic board, the another possibility is that the hardware you just installed could be defective and causing the EVO to do this protect mode.
In any event, the best solution would now be to work with a company to get a diagnosis of the problem. If you get a diagnosis only, you can buy your own parts and do it yourself if you're like a McGyver type-a-guy.
Find a credible cell phone repair shop and just get an diagnosis first.
Guys, I need help.
My One M8 finally gave in-or so i thought. After the volume rocker failing and falling off, and both cameras failing I started looking for a new phone.
Then the power button died.
So now, the phone semi-functions, at least it is usable for a backup for the time being. But, since i dont have any buttons, i cant get the phone to open.
Does the phone automatically boot itself when charge reaches 100%? If not, is there a way i can get this phone to open, I will get it repaired but i doubt it'll be done without the repairs formattiong the phone, which wont make sense...
Thanks!
barkinos98 said:
Does the phone automatically boot itself when charge reaches 100%?
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Click to collapse
No, why would it do that? Some folks like to charge it overnight, with the phone powered off; and not want it coming on for no reason in the middle of the night.
I don't think there is a way to power on, without the power button.
nice!
i just realized my sd cart got bent too-i think i have to say goodbye to all the stuff on that phone :I
the S7 seems like a nice phone
barkinos98 said:
Guys, I need help.
My One M8 finally gave in-or so i thought. After the volume rocker failing and falling off, and both cameras failing I started looking for a new phone.
Then the power button died.
So now, the phone semi-functions, at least it is usable for a backup for the time being. But, since i dont have any buttons, i cant get the phone to open.
Does the phone automatically boot itself when charge reaches 100%? If not, is there a way i can get this phone to open, I will get it repaired but i doubt it'll be done without the repairs formattiong the phone, which wont make sense...
Thanks!
Click to expand...
Click to collapse
That poor phone...
What did you do to it!?
I dont treat my phones well after a certain point, with that point being a single scratch or dent or something.
I was doing an experiment, and i spilled motor oil (castrol edge 5W-40 if anyones interested) and it stained my case, and from that day on I didnt use the phone with a case. i forgot the phone on the table during a flash summer rain-front camera destroyed, rear camera i have no clue how it went out lol
it was like new for a year and a half though... ;P
barkinos98 said:
I dont treat my phones well after a certain point, with that point being a single scratch or dent or something.
I was doing an experiment, and i spilled motor oil (castrol edge 5W-40 if anyones interested) and it stained my case, and from that day on I didnt use the phone with a case. i forgot the phone on the table during a flash summer rain-front camera destroyed, rear camera i have no clue how it went out lol
it was like new for a year and a half though... ;P
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Click to collapse
That's a bit ridiculous.
barkinos98 said:
I dont treat my phones well after a certain point
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Click to collapse
You should be regularly backing up your data then (many good solutions around). Really, everyone should. Wondering how to get data after the phone after its broken, is too late.
I never store anything important on internal storage. One day it will be inaccessible.
I feel sorry for your abused phone.
eh, its nothing too "important" just pictures that i received on whatsapp. rest were on my dropbox.
i got a silver S7, so i guess this thread can be closed.
I also looked into what I could do, turns out the power button is built in to the daughterboard. thankfully, i found and ordered one for $38, hope it'll at least work enough for me to get the data off it!
Well... Finally I can't hold back.
My phone is now like 2,5 years old, maybe a little bit younger.
A 3/4 year ago a had a problem with my display, it had a non responsive touchscreen on the upper part of the screen, about 1cm.
I send it to htc for warranty, it seemed to be replaced and I belive them, since a few scratches disappeared.
But now I face the same problem again!
And not the first time since the replacement.
Check my sig, there is a post about this problem and a "solution"
Electroshocking the display? Dumb, but it seemed to help.
Since I replaced my battery, I had no problems, but I used some cheap double sided adhesive tape and today I changed it to some t-7000 glue.
No problems at all....
A few minutes later a part of the screen is unresponsive again....
Well... I shock it again, restart the phone, bend it as little/much possible...
Working again.
Somewhere I have read, these problems are maybe pressure related, that's why I bend the phone a little (not much, not even visible)
Well just now, the time I wanted to sleep... I discovered this unresponsive screen part again!
I have no piezo handy, so I just try to press the screen and bend it a little....
Won't work....
Now, with a partial dead touchscreen and no solution that worked before...
The only thing that I can do... Write a rant about this...
Back to the title...
Is the touchscreen htc using for the 10 such a piece of crap? Or why is it failing like this?
It is not like I do brute force on my phone, the first time I experienced this problem, I had done nothing wrong... It just failed Suddenly...
After battery replacement... Okay, I was sad since I really tried to be as cautions as possible, but I was aware I can break my phone.
But it was running!
All these problems are occurring after some amount of time after I did anything hardware related to the phone!
Right now I just watched 2h on YouTube while charging....
And bang, Suddenly the touch is not working completely!
I have never heard of such a behavior before, nor I encountered similar problems with my other phones that I took apart.
I really love the 10... But why is it failing on me like this?
Especially after I got a fresh replacement display?
This is bull****, I really start to belive, the hardware component for the touchscreen of this phone is junk...
I really need to sleep now... Good night...
houston_ said:
Well... Finally I can't hold back.
My phone is now like 2,5 years old, maybe a little bit younger.
A 3/4 year ago a had a problem with my display, it had a non responsive touchscreen on the upper part of the screen, about 1cm.
I send it to htc for warranty, it seemed to be replaced and I belive them, since a few scratches disappeared.
But now I face the same problem again!
And not the first time since the replacement.
Check my sig, there is a post about this problem and a "solution"
Electroshocking the display? Dumb, but it seemed to help.
Since I replaced my battery, I had no problems, but I used some cheap double sided adhesive tape and today I changed it to some t-7000 glue.
No problems at all....
A few minutes later a part of the screen is unresponsive again....
Well... I shock it again, restart the phone, bend it as little/much possible...
Working again.
Somewhere I have read, these problems are maybe pressure related, that's why I bend the phone a little (not much, not even visible)
Well just now, the time I wanted to sleep... I discovered this unresponsive screen part again!
I have no piezo handy, so I just try to press the screen and bend it a little....
Won't work....
Now, with a partial dead touchscreen and no solution that worked before...
The only thing that I can do... Write a rant about this...
Back to the title...
Is the touchscreen htc using for the 10 such a piece of crap? Or why is it failing like this?
It is not like I do brute force on my phone, the first time I experienced this problem, I had done nothing wrong... It just failed Suddenly...
After battery replacement... Okay, I was sad since I really tried to be as cautions as possible, but I was aware I can break my phone.
But it was running!
All these problems are occurring after some amount of time after I did anything hardware related to the phone!
Right now I just watched 2h on YouTube while charging....
And bang, Suddenly the touch is not working completely!
I have never heard of such a behavior before, nor I encountered similar problems with my other phones that I took apart.
I really love the 10... But why is it failing on me like this?
Especially after I got a fresh replacement display?
This is bull****, I really start to belive, the hardware component for the touchscreen of this phone is junk...
I really need to sleep now... Good night...
Click to expand...
Click to collapse
Is this a question.....post it in the Q&A section......
Edit :
I have mine 2.5 years now, no issues at all. There will always be people with problems and always people without. Consider it luck. That's it, not sure why there should be a whole thread dedicated to the obvious. So either get over it and buy a new phone or sort it with HTC......
Cheers.
Same. Have had my phone since launch and the only problems i had were with battery... and they were software issues so i was able to fix them... with the amount of times my phone has dropped i'm surprised I haven't faced more issues. For me the hardware on this phone is 10/10
Well, wasn't about to star a QA on this topic.
More like a discussion, which was right in the place I posted it. Even the title is a question, it wasn't obvious a normal question I really need a answer about.
@bilibox
I love the hardware too! The phone is awesome, else I wouldn't have changed the battery in the first place.
But even before touching the phone interiors, I had problems with the touchscreen.
I thought it may be a drop damage, since I had a few accidents with it.... But never something really bad, only dropping from like 20cm bed etc.
It survived every time!
My first faulty touchscreen was without any incident at all.
I belive to remember I just charged it over night, last drop was a few weeks ago...
Won't say it can't be the fall it has taken damage by...
But since I got a replacement screen and a few month without any incident the same problems starts to happen, but after changing the battery, I fist thought I damaged something.
But after opening it up again it worked without issue.
Right now I need the electro shock therapy like 3 times a day to have the part of the screen responsive for a while.
Even my phone is not in use, it will fail again....
This failure is soo random and fixable permanently (after I put it back together when it was working, fixing it with double sided tape, it worked) it still fails after gluing the screen in the backcover....
I have orders one last replacement part, the screen incl. Touch and stuff, to have this repaired....
If this won't work... Well... I was recommending htc to everyone who wanted a really good phone with awesome support in case of a damage.
I can't do that anymore, since I have these random problems with only the touch....
Yesterday it brake while watching a few videos on yt....
I really really hope... HOPE!... This is only a hardware issue...
With the new screen I even get some "original" adhesive to put it place... Maybe this will help....
The failure is obviously connected to pressure....
Since I was able to fix this problem by "bending" the phone. (bending... I was trying to bend it, I just pressed the screen and the edges... Really tough phone we have here)
To new readers:
No I don't want a answer on the title question, just tell me about your issues with the hardware of this phone.
The only thing i read all the time is "bending" and "dropping" a fall from 20 inches or even less distance would not hurt the device....yeah of course, from what planet do you come from.
This whole topic/discussion/Q&A is a absolute waste of time.
I'm very sorry for all the inconvenience you've been through with the device but complaining about it here is useless. And after 2.5 years of existence of this device there would be and endless list of topics here at xda about hardware failure if that would be significant. So i would recommend using the existing ones......if you can't find any that would confirm your bad luck.
Get over it.
houston_ said:
But since I got a replacement screen and a few month without any incident the same problems starts to happen, but after changing the battery, I fist thought I damaged something.
But after opening it up again it worked without issue.
Click to expand...
Click to collapse
Read well my friend...
After the warranty repair I haven't dropped the phone at any time.
And well... Instead of nearly 2 years with dropping, the new screen only survived a few month (5-6) without dropping.
The only thing I have done was replacing the battery.
And my repair was easy as f., since the replacement adhesive of the last repair was crap and wasn't really sticky at all.
There was no bending at all while the repair.
The bending was a way to fix the unresponsive parts of the screen as a temporary solution.
I bet, if I pry the screen out again, the touch will work again without problems...
Even if I need more force since my last repair, since I have properly glued the screen in place.
It is not like I don't know what I am doing... Tbh, I have no idea why the shocks work as a temp solution...
But for the rest, I am more in the electronics as in Android itself.
And if the screen fails at these random reasons, there has to be a malfunction with the way of picking up the signal from the touchscreen layer of the screen...
By using deforming force this problem gets better or worse it seems this connection seems way to fragile... I will look into this once my replacement arrives.