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So I'm one of the unfortunate users that has the stupid mic muting issue. I've just been dealing with it and waiting to see if a update from vzw ends up fixing it. Well, it's been five months and still no update. I rooted my phone immediately after the first time I ran into the problem. I'm on the 4.0.4 radio now and it's still there.
So has anybody had luck switching out devices? It sucks because my screen is beautiful and the call muting issue is the only one I have. Should I go through the hassle of getting a replacement?
Edit* crap, can a mod move this to q/a.
Sent from my Galaxy Nexus using Xparent Blue Tapatalk 2
I've never had this issue on my LTE GNex. I don't believe its a common issue. I would definitely get it replaced.
what exactly happens that mutes it, and for how long? does it happen when you are not holding the phone?
reason i ask, is the microphone is a tiny hole on the bottom of the phone, and if you hold the phone like many do, with a finger underneath, even slightly blocking this hole will completely mute the microphone out.
cancerouspete said:
what exactly happens that mutes it, and for how long? does it happen when you are not holding the phone?
reason i ask, is the microphone is a tiny hole on the bottom of the phone, and if you hold the phone like many do, with a finger underneath, even slightly blocking this hole will completely mute the microphone out.
Click to expand...
Click to collapse
To all Verizon Galaxy Nexus users who have no idea what issue we are talking about, read the following:
http://code.google.com/p/android/issues/detail?id=24019
It basically happens on full signal (with LTE and/or CDMA turned off and on), stationary or moving, under bluetooth + speaker + ear piece while physically holding the phone or not, makes our voice turn into a choppy robotic sound and we can hear them but the other party can't hear me.
Only resolution to this problem is hang up and call again.
There is a huge variation among devices, some has this issue as soon as 5 seconds into a phone call, some have it well into 15 mins or even 40 mins into a call. Some happens basically on every other call, some happens once in a bluemoon.
Yes, we've all tried every single ROMs and radios. And yes, we are not holding it wrong to cover our mic with our finger tips.
And yes, it is not user error because it happened to all 2 new gnex and 2 refurbished replacements STOCK without any apps on it. I got mine to happened on pretty much the entire state of california (I travel very frequently from SoCal to NorCal)
The only reason a few might not face this issue is simply because 1) either they picked the cream of the crop out of all these affected devices 2) not using the GNex as a phone as much as some of us do.
I simply do not use GNex for business purposes...
To OP, getting a replacement might help a little but no promises.
Man I'd have replaced it long ago. I would imagine it's hardware related or they would've pushed an OTA to fix it. I read somewhere that Verizon stated an update would be sent out that would fix it, but I'm not buying it.
Sent from my Galaxy Nexus using Tapatalk 2
Yeah I'm just scared to swap it out and receive one with a ****ty screen. Plus I have a invisible shield on here. And there's no guarantee it will be resolved. Has anyone had any luck with swapping them out? I really don't want to switch to a different phone. I've waited for a nexus device to hit verizon for so long.
Sent from my Galaxy Nexus using Xparent Blue Tapatalk 2
Ya know, honestly, I'm not all that impressed with the phone. I've only had it a couple weeks, but it doesn't do anything better than the Epic 4G Touch that I came from. The E4GT was awesome, the Sprint network, not so much. The camera and battery life were just so much better and I'm struggling with that.
Sent from my Galaxy Nexus using Tapatalk 2
bangdrum said:
Edit* crap, can a mod move this to q/a.
Sent from my Galaxy Nexus using Xparent Blue Tapatalk 2
Click to expand...
Click to collapse
Gotcha Bro
FNM
I just got off the phone with VZW about this very issue. They said they have a release tentatively scheduled for May, but "tentatively" could end up being August. It's a known issue so, there's no workaround for it and getting a replacement probably won't help.
The only thing they could possibly offer is switching to another device altogether. Spec-wise, the Galaxy Nexus is at the top for me so I don't want another phone. (frustration)
Alas, depending on what's important to you, you may just be better off waiting for the update. :-(
blackdiamond01 said:
I just got off the phone with VZW about this very issue. They said they have a release tentatively scheduled for May, but "tentatively" could end up being August. It's a known issue so, there's no workaround for it and getting a replacement probably won't help.
The only thing they could possibly offer is switching to another device altogether. Spec-wise, the Galaxy Nexus is at the top for me so I don't want another phone. (frustration)
Alas, depending on what's important to you, you may just be better off waiting for the update. :-(
Click to expand...
Click to collapse
This is why I'm glad I asked. I don't want to bother with getting a refurbished phone for nothing.
Sent from my Galaxy Nexus using Xparent Blue Tapatalk 2
I know it's kind of a old thread but wanted to update my experiences.
I am on my second replacement now and I'm sticking with it. I've had the issue maybe 3 times in the month I've had it. My first replacement had a terrible screen, crappy signal, and the muting issue happened just as frequently as before if not more.
I'm assuming this will never be spoken of by Samsung since we've already had the phone almost a year with no acknowledgement. I just hope the next nexus is a different manufacturer (HTC especially) since every Samsung phone I've had has had issues with the actual phone part. My first being the fascinate and now this. Especially since if I want to upgrade from now on ill end up paying full price.
Sent from my Nexus 7 using Tapatalk 2
bangdrum said:
I know it's kind of a old thread but wanted to update my experiences.
I am on my second replacement now and I'm sticking with it. I've had the issue maybe 3 times in the month I've had it. My first replacement had a terrible screen, crappy signal, and the muting issue happened just as frequently as before if not more.
I'm assuming this will never be spoken of by Samsung since we've already had the phone almost a year with no acknowledgement. I just hope the next nexus is a different manufacturer (HTC especially) since every Samsung phone I've had has had issues with the actual phone part. My first being the fascinate and now this. Especially since if I want to upgrade from now on ill end up paying full price.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I have had the same problem.
I've gone through 2 replacements and still the same issues have occurred. The update that was supposed to fix this was released in May and it fixed nothing. I called Verizon several times asking what will be done about this. Their answer is that another update will fix this. I frankly don't believe it.
Verizon also told me that Samsung is aware and they're "actively" working on a fix.
Being that I use this phone to make business calls, I can't have a phone that I can't depend on. Their answer: We can give you the RAZR. Not the RAZR Maxx - the RAZR.
I said that won't work because the RAZR doesn't compare to my phone as far as specs go. It's worth 200 less than my phone on their website.
The only phone that compares to mine is the Galaxy S3. Not to mention, I flat-out don't like the RAZR (or the RAZR Maxx). They said they couldn't give me the S3 because the phone was just released.
So, in short, I'm VERY upset with Verizon, because I don't feel like I'm being treated fairly. I'm willing to wait for this so called fix they will push out since my warranty is until December and they claim they'll get it right this time. But if this doesn't work....well, I feel sorry for whichever Customer Rep catches my evil side lol.
Yeah they are gonna get an earful tomorrow when I call. I've had the phone maybe 18 days and it didn't start this until day 11 and ever since its been non stop. I don't think any of us should suffer through calling 10-15 times per 30 minute conversation.
Sent from my Galaxy Nexus using xda premium
donnieseech said:
Yeah they are gonna get an earful tomorrow when I call. I've had the phone maybe 18 days and it didn't start this until day 11 and ever since its been non stop. I don't think any of us should suffer through calling 10-15 times per 30 minute conversation.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Good luck with that. I'd be interested to know how that works out for ya. Hopefully you'll get a decent answer.
blackdiamond01 said:
I have had the same problem.
I've gone through 2 replacements and still the same issues have occurred. The update that was supposed to fix this was released in May and it fixed nothing. I called Verizon several times asking what will be done about this. Their answer is that another update will fix this. I frankly don't believe it.
Verizon also told me that Samsung is aware and they're "actively" working on a fix.
Being that I use this phone to make business calls, I can't have a phone that I can't depend on. Their answer: We can give you the RAZR. Not the RAZR Maxx - the RAZR.
I said that won't work because the RAZR doesn't compare to my phone as far as specs go. It's worth 200 less than my phone on their website.
The only phone that compares to mine is the Galaxy S3. Not to mention, I flat-out don't like the RAZR (or the RAZR Maxx). They said they couldn't give me the S3 because the phone was just released.
So, in short, I'm VERY upset with Verizon, because I don't feel like I'm being treated fairly. I'm willing to wait for this so called fix they will push out since my warranty is until December and they claim they'll get it right this time. But if this doesn't work....well, I feel sorry for whichever Customer Rep catches my evil side lol.
Click to expand...
Click to collapse
Exact same story they told me. I'm in my 5th device. 1st one camera broke completely and signal issues. 2nd one screen had a nasty yellow tint on half the screen. 3rd one had the worst screen I had ever seen. I wish I would have taken pictures to show. 4th one was great till the ear speaker completely went out and the speaker broke. 5th one that I currently have has a beautiful screen with no issues so far.
Sent from my Galaxy Nexus using xda premium
So my phones been rooted on Aokp for about a month now and its been working fine. However today I discovered that when making calls I cannot hear the other person unless I have headphones or speaker is on? I've already tried rebooting and odin to stock but its still not working? Any ideas or fix
Sounds like the hardware went.
Sent from my SPH-D700 CM9 ANDROID 4.0.4
Questions go in Q&A
Thread moved
FNM
Sent from my SPH-D700 using xda premium
ccarrillo08 said:
So my phones been rooted on Aokp for about a month now and its been working fine. However today I discovered that when making calls I cannot hear the other person unless I have headphones or speaker is on? I've already tried rebooting and odin to stock but its still not working? Any ideas or fix
Click to expand...
Click to collapse
It's the hardware. Unroot the phone if needed and take it to Sprint. They will "look" at it and order a new one if you have insurance. I'm currently waiting for my new one cause of the same issue plus half a dozen more. Tired of being the Tool on the bluetooth just to use my phone normally. I know it has nothing to do with the software because the repair tech tried to 'Odin' it and reinstall everything OTW. This seems to be a common accurance when rooting. I can't be sure in my case cause my phone fell out of my pocket bounced off the concrete and into a pool. I noticed all the problems after that happened. Good luck
I have an issue: I've noticed that there is the odd popping sound on every video I take. It isn't a constant pop-pop-pop, but just every so often at random. But it is present on every video I've taken so far.
Wondering if anyone else has the same issue? Any suggestions?
I am running stock with the Perseus kernel.
Thanks!
I had this happen once. I thought the wind was blowing on the mic.
Do you happen to have a case on your phone? There might be something that taps the case and might be picked up by the speaker as a pop.
Rings, long nails, keys, I don't know the list could go on.
~PsyCl0ne
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Yes, I do have a soft-shell case. I thought it might be that too, but I took it off and did some test filming and got the same result. This is really starting to tick me off now; I've had the phone for 5 or 6 weeks now and have only noticed this. What a pain!
I have also done voice recording using a voice recorder app, and no problems with that.
I tried a different camera app and the videos still have the popping.
No other suggestions?
Ok, just linking a video so you can hear what I'm talking about, in case it triggers something in someone's brain....
Again, this has happened on stock, as well as CleanRom. Different camera apps used. I've tried with data off. I've tried with SD card out. I've lowered system volume to zero. I've removed the case. There is no such issue when speaking on the phone, nor is it present when using a voice recorder app.
Everything else about the phone is perfect, but I'm ready to smash it to bits over this, I'm so pissed off. :silly:
http://youtu.be/mqvavNARGZU
Maybe your hand?
Sent from my SGH-I317 using xda app-developers app
Nope. Hold the phone by the side. But just to be sure, I've let it sit on its own on the table and same thing.
Mine made that same sound only one time. It was during the inning when my son(5yrs) got 3 unassisted outs. Pissed me off
Sent from my GT-N7105
To narrow down a software VS hardware issue, the first thing you'll want to do is restore to stock. No root, no kernel, no nuffin. If the issue persists, that is usually a purdy good indicator of a hardware issue. Should that be the case, a warranty replacement may be your best option. If the issue persists after a replacement, I'd say its a good bet its something in your environment/situation that is causing the popping.
hapticxchaos said:
To narrow down a software VS hardware issue, the first thing you'll want to do is restore to stock. No root, no kernel, no nuffin. If the issue persists, that is usually a purdy good indicator of a hardware issue. Should that be the case, a warranty replacement may be your best option. If the issue persists after a replacement, I'd say its a good bet its something in your environment/situation that is causing the popping.
Click to expand...
Click to collapse
Thanks for that. Yes, at this point I've tried everything I can think of. I don't believe it has anything to do with environment or anything, as it happens all the time. It has been driving me batty for the last week; I've done nothing but obsess over it. I hadn't noticed it before, but once I had, I started looking at every video I've taken since I bought it and found that it has been going on the whole time. I got the phone at the end of January. One of the first vids I took was a cpl of days later, which I put on youtube. I checked that vid out and sure enough the issue is there.
I called Samsung yesterday and got a UPS shipping label from them to send it in. I'm not keen on having to do all the work to unroot and make like I never rooted it, lose it for up to 3 weeks, and (if they send a replacement back), lose the $30 I spent on my Zagg screen protector.
I guess I will try what you've said; restore to pure stock and pray to God. Thanks!
I've installed CM10 and the camera with it is flawless. Why do you think that is?
Sorry for bumping this up, but I've done all kinds of experimenting and have pretty much determined that it is solely a TW based issue.
But what I'd like to ask now is: using Snap Camera, I get the same result (popping noise). However, Snap Camera has a setting for "Use Alternate Mic", which, when I choose that, there is no popping. So the question is: does anyone know how I can make the stock camcorder use the 'alternate mic' like Snap Camera does?
I have no idea where that would be edited.
Please! Thanks!
velveteen71 said:
I've installed CM10 and the camera with it is flawless. Why do you think that is?
Click to expand...
Click to collapse
Does the camera record stereo sound with cm10 too?
So i got my note 3 Oct 2nd did the normal battery conditioning bought my wife one on saturday. Started seeing a huge difference in the two phones far as performance and battery life i would lose 20% overnight just sitting on the dresser. So i downloaded cpu spy found out my phone would not sleep at all but my wife phone was in deep sleep alot. So i had it replaced Oct 9th battery is excellent on this phone, just want to know is this isolated or anyone else have a defective note 3
Any tips on returning the Device? The manager at my store told me I only get one exchange Which I already used because the first had a defective screen but it was perfect all around beside that. The new one, the screen is good but I hate the battery on this one. Also to top it off, I have the weird buzzing/crackling noise when listening to music.
I'm having issues with two of them. Finally got my pre-order shipped to me Tuesday. Turned it on and it keeps restating when I go to install random apps off of the play store.
So I called up t-mobile and they sent a replacement that I got last night. We'll long story short it does the same freaking thing. So I upgraded my sim card and that didn't fix it either.
Sent from my SM-N900T using Tapatalk 4
---------- Post added at 05:33 PM ---------- Previous post was at 05:25 PM ----------
lm that guy said:
Any tips on returning the Device? The manager at my store told me I only get one exchange Which I already used because the first had a defective screen but it was perfect all around beside that. The new one, the screen is good but I hate the battery on this one. Also to top it off, I have the weird buzzing/crackling noise when listening to music.
Click to expand...
Click to collapse
I'm not feeling the store staff.
Sent from my SM-N900T using Tapatalk 4
lm that guy said:
Any tips on returning the Device? The manager at my store told me I only get one exchange Which I already used because the first had a defective screen but it was perfect all around beside that. The new one, the screen is good but I hate the battery on this one. Also to top it off, I have the weird buzzing/crackling noise when listening to music.
Click to expand...
Click to collapse
It is the consistency of the these phones ( not just samsung ) that makes me hesitant to go replace phones as the next may have different characteristics than the first LOL
i was told that i can only exchange once after that it has to be a return battery life was horrible compared to mt note 2 it would stay at 300mhz even when not using the phone
i would go in system recovery and wipe dalvik/cache to resolve issue
Was that for me, I haven't rooted the phone yet?
Sent from my SM-N900T using Tapatalk 4
Leemstradamus said:
Was that for me, I haven't rooted the phone yet?
Sent from my SM-N900T using Tapatalk 4
Click to expand...
Click to collapse
there is a stock system recovery
I returned mine 2 days in due to the headphones constantly cutting out the music. Had to turn the music full blast just to hear it at a 1/4 of the volume. Then the next song plays and BAM music so loud it hurts the ears. Had the Tmobile store test it for an hour to reproduce the issue. Once he heard what I was dealing with i was able to get a replacement right away.
Since then I have had no issues other then this morning putting on the glass screen protector. Stupid fine hairs and dust. ARG...
Loving this phone even more now. Just wish it had a louder volume like the note 2 while wearing headphones.
dasudevil said:
I returned mine 2 days in due to the headphones constantly cutting out the music. Had to turn the music full blast just to hear it at a 1/4 of the volume. Then the next song plays and BAM music so loud it hurts the ears. Had the Tmobile store test it for an hour to reproduce the issue. Once he heard what I was dealing with i was able to get a replacement right away.
Since then I have had no issues other then this morning putting on the glass screen protector. Stupid fine hairs and dust. ARG...
Loving this phone even more now. Just wish it had a louder volume like the note 2 while wearing headphones.
Click to expand...
Click to collapse
Seriously?!? Not long after you mentioned your volume problem I started to experience this. It happens in google music player. I will try other music player to test.
Edit: I tested several music players. They were not affected at the time. So then I switched back to Play Music, it was still happening. I then unplugged the headphones and the problem now cease to exist. Now music is waay louder than normal.
Sent from my SM-N900T
charlie81 said:
there is a stock system recovery
Click to expand...
Click to collapse
Have done that and there is something wrong with installing apps off of the playstore.
Same issues in two separate phones.
Sent from my SM-N900T using Tapatalk 4
Leemstradamus said:
Have done that and there is something wrong with installing apps off of the playstore.
Same issues in two separate phones.
Sent from my SM-N900T using Tapatalk 4
Click to expand...
Click to collapse
have you tried reverting to a old play store happened to me on my note 2 went to a version before the one i was using no issues
charlie81 said:
have you tried reverting to a old play store happened to me on my note 2 went to a version before the one i was using no issues
Click to expand...
Click to collapse
Just gave that a shot and it did the same thing. I'm thinking about returning them and getting the 10.1 2014 edition like I ordered for my wife.
Sent from my SM-N900T using Tapatalk 4
lm that guy said:
Seriously?!? Not long after you mentioned your volume problem I started to experience this. It happens in google music player. I will try other music player to test.
Edit: I tested several music players. They were not affected at the time. So then I switched back to Play Music, it was still happening. I then unplugged the headphones and the problem now cease to exist. Now music is waay louder than normal.
Sent from my SM-N900T
Click to expand...
Click to collapse
I was having this issues on all forms of output. Youtube, Netflix (had to crank to full blast to hear), Regular player and ESPECIALLY Google. I get about 5-8 hours a day streaming google. I would constantly have to mess with the volume and pull out the phone. Made me upset. LOL
I was unable to get the volume waay louder like you are saying unless i put it full blast. This is with 3 different headphones BTW. Samsung stock, Cheap ones at Target and then Sony MDR-XB600. I know the Sony's are not getting the full potential but they sounded great with the Note 2!
I currently purchased some Monster Gratitude In-Ear Headphones to maybe help. I dont know but the reviews sound good.
lm that guy said:
So then I switched back to Play Music, it was still happening. I then unplugged the headphones and the problem now cease to exist. Now music is waay louder than normal.
Sent from my SM-N900T
Click to expand...
Click to collapse
While you were listing you unplugged then plugged back in and things seemed louder? I dont think i have tried that but have switched up headphones like crazy.
Returned my original Oct 2 phone for a new one today due to multiple problems. First, after conditioning the battery, as stated by a previous person, my phone began to reboot on its own. Second, many of apps while being used would close on its own, not to be confused with "force closing" with the error message, but just exits and disappears from the task manager. Third, while browsing apps like Tapatalk and Google Chrome, the phone got insanely hot. I had system turner pro's widget on my home screen reporting a CPU temp of 92*C before black screening. Forth, the wifi/4g radio was acting weird. While standing right next to my AC router, i would get an error message on some apps saying "no internet connection" but others ran fine like Facebook, Twitter, etc. Honestly though, as said by others these types of problems are all "hit or miss" because the new replacement I got today is completely fine. I'm beginning to think that its a bad batch in the original first shipment.
I'm using the replacement phone today and just took out my SD card and I had no more issues installing apps off of the playstore. Going to try this out on the first one when I get back home to confirm and I'll check back in.
Sent from my SM-N900T using Tapatalk 4
dasudevil said:
While you were listing you unplugged then plugged back in and things seemed louder? I dont think i have tried that but have switched up headphones like crazy.
Click to expand...
Click to collapse
Yep. Exceptionally louder at that. I was thinking of rooting so I can apply the sound mod. No need for that now! :cyclops: But I'm going to hold out a couple more days to see if these issues continue to happen and see if I can live with them before I call TMO because I really don't want to take off this $30 screen protector again. I don't know if it would survive another installation.
---------- Post added at 03:23 PM ---------- Previous post was at 03:21 PM ----------
Leemstradamus said:
I'm using the replacement phone today and just took out my SD card and I had no more issues installing apps off of the playstore. Going to try this out on the first one when I get back home to confirm and I'll check back in.
Sent from my SM-N900T using Tapatalk 4
Click to expand...
Click to collapse
Im wondering what apps you had installed or installing when the reboots happen. I want to see If I can reproduce this, because this is a common problem.
lm that guy said:
Yep. Exceptionally louder at that. I was thinking of rooting so I can apply the sound mod. No need for that now! :cyclops: But I'm going to hold out a couple more days to see if these issues continue to happen and see if I can live with them before I call TMO because I really don't want to take off this $30 screen protector again. I don't know if it would survive another installation.
---------- Post added at 03:23 PM ---------- Previous post was at 03:21 PM ----------
Im wondering what apps you had installed or installing when the reboots happen. I want to see If I can reproduce this, because this is a common problem.
Click to expand...
Click to collapse
It seemed to be random but foxit pdf reader and speed test were two of the last ones that crashed it every time. Took out my 64gb SD card and they installed with no issue.
Sent from my SM-N900T using Tapatalk 4
so it seems the first wave of phones are defective
charlie81 said:
so it seems the first wave of phones are defective
Click to expand...
Click to collapse
That's usually the case with phone releases and pre-orders. The people who get them first are also the people who are more likely to receive bugs/defects. Likely any phones after the pre-orders and first store arrivals will have these issues fixed. Some of these listed problems may or may not be hardware defects, sometimes software code can mess with things.
Hey all, I have a i317 that I have been running on slim fast 4.4 very happy last 2 years. Yesterday I lost the speaker in the phone.
Now it could be hardware, but I have reasons to believe it's not.
Tone picker stopped working and if I do a restore it does work again but has lost all my tone settings.
I have run all tests I could think of. Headphones work, Mic works, earpiece works but no matter what I try I cannot get any sound from speaker.
Should I try and return the phone to factory ROM before taking it to see about a hardware repair??
I own this phone I am not on a plan, so not sure if a repair is worth it.
James
Sent from my SGH-I317 using XDA Free mobile app
Biker1bob said:
Hey all, I have a i317 that I have been running on slim fast 4.4 very happy last 2 years. Yesterday I lost the speaker in the phone.
Now it could be hardware, but I have reasons to believe it's not.
Tone picker stopped working and if I do a restore it does work again but has lost all my tone settings.
I have run all tests I could think of. Headphones work, Mic works, earpiece works but no matter what I try I cannot get any sound from speaker.
Should I try and return the phone to factory ROM before taking it to see about a hardware repair??
I own this phone I am not on a plan, so not sure if a repair is worth it.
James
Sent from my SGH-I317 using XDA Free mobile app
Click to expand...
Click to collapse
Just to keep anyone who was reading informed. I have sent it off to get the loud speaker repaired. Quoted $60. Hopefully that works.
I did restore the phone back to the most recient stock.. and in case anyone was interested that did not reset my LOCK CARRIER OR THE AWS mod.
James