Develop Bugs

Almost got the Verizon today

So I called Radio Shack today and the store manager told me I can come down and buy one. Drove there and she brings it from the back and proceeds to ring me up and activate the line (I didn't know it was micro sim card btw), She was having trouble activating my line so she called Verizon and they activated it for me. I turned on the phone, logged on to my google account and was using the phone to text and make a couple of calls. The whole time I thought she would remember she wasn't suppose to sell but no one even said anything UNTIL....continue reading
Here's the sad part. It comes time to pay for the phone and she tries to ring it up in Radio Shack system but it won't let her. She tries a couple more times and it still won't let her. Meanwhile I still have the phone in my hand and texting some friends. She proceeds to call another Radio Shack and that's when I knew the gig was up, cause I had called the same store earlier and they told me it wasn't for sale. So when she got off the phone with him, she proceeded to tell me it wasn't for sale yet and that she will hold it for me. She felt so bad and of course I was frustrated but she will be holding the phone for me until this coming sunday when *supposedly* it will go on sale. SO we shall see.
Playing with the phone it is still running 4.0.1, I should of click update to see if anything would of came through but the phone seems nice and can't wait till it drops.
Here's a video
http://www.youtube.com/watch?v=mHozIrPcxMc&list=UUHaBPzKKbiPJUrfmYkhUGRA&feature=plcp

Soldi3rxx said:
So I called Radio Shack today and the store manager told me I can come down and buy one. Drove there and she brings it from the back and proceeds to ring me up and activate the line (I didn't know it was micro sim card btw), She was having trouble activating my line so she called Verizon and they activated it for me. I turned on the phone, logged on to my google account and was using the phone to text and make a couple of calls. The whole time I thought she would remember she wasn't suppose to sell but no one even said anything UNTIL....continue reading
Here's the sad part. It comes time to pay for the phone and she tries to ring it up in Radio Shack system but it won't let her. She tries a couple more times and it still won't let her. Meanwhile I still have the phone in my hand and texting some friends. She proceeds to call another Radio Shack and that's when I knew the gig was up, cause I had called the same store earlier and they told me it wasn't for sale. So when she got off the phone with him, she proceeded to tell me it wasn't for sale yet and that she will hold it for me. She felt so bad and of course I was frustrated but she will be holding the phone for me until this coming sunday when *supposedly* it will go on sale. SO we shall see.
Playing with the phone it is still running 4.0.1, I should of click update to see if anything would of came through but the phone seems nice and can't wait till it drops.
Here's a video
http://www.youtube.com/watch?v=mHozIrPcxMc&list=UUHaBPzKKbiPJUrfmYkhUGRA&feature=plcp
Click to expand...
Click to collapse
well i have the phone and when i click update it says its up to date

welcome to the club, same thing happened to me Saturday. Supposedly a guy on androidforums got around the POS system today, and the manager just sold it to him with a written reciept lol , I can wait

That's why you carry cash, fake an emergency, and run out the door with it, slapping down the cash on your way out.
When she said she would hold the phone for you, I wouldst said, how about you put the money in an envelope and hold that for a few days.
-sent from temp HTC Rezound waiting for Galaxy Nexus

player911 said:
That's why you carry cash, fake an emergency, and run out the door with it, slapping down the cash on your way out.
When she said she would hold the phone for you, I wouldst said, how about you put the money in an envelope and hold that for a few days.
-sent from temp HTC Rezound waiting for Galaxy Nexus
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This. Then again, we've heard this exact story many times already lol it's the way RadioShack has been handling it.
Also, the woman sounds attractive. Why was she not included in the video? Everybody's seen video of the phone...guessing not many people have seen video of her.

Trust me she wasnt, just very nice
Sent from my VS910 4G using xda premium

Sunday?
Sent from my DROIDX using XDA App

Ya i know thats what i said. Wasnt trying to get anyone hopes up just venting lol. But we'll see when it happens. We have Dec 15 to look out for
Sent from my VS910 4G using xda premium

NeoMagus said:
welcome to the club, same thing happened to me Saturday. Supposedly a guy on androidforums got around the POS system today, and the manager just sold it to him with a written reciept lol , I can wait
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Click to collapse
That guy was me! Woot!
---
I am here: http://maps.google.com/maps?ll=40.683853,-73.992488
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You guys still don't have your GNs? haha I couldn't be any happier with this phone. You guys might want to look into getting a spare battery when it becomes available.

I thought they had a 2100 battery with a special battery cover. Holding the phone its pretty thin so i wouldn't mind a bigger battery
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Soldi3rxx said:
I thought they had a 2100 battery with a special battery cover. Holding the phone its pretty thin so i wouldn't mind a bigger battery
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They do, and I'm getting it, as well. The extra weight/thickness would be great.
Actually, currently having a Rent-a-Rezound, the *only* thing I like about the phone is the physical size/weight. The software is crap and eats battery like crazy, but the phone *feels* perfect.

according to the two guys that got them at best buy yesterday on ac they said they picked up the extended battery afterwords at vzw and comes with an extra door but you wont need it, it doesnt add any thickness to the phone

Is there a price
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I sent you a pm with the link, dont know if Im allowed to link to other boards here or not

Will be out on the 15th @ Radio Shack.
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NeoMagus said:
I sent you a pm with the link, dont know if Im allowed to link to other boards here or not
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If it's for the sake of discussion I believe it is. People link to other boards all the time.

Holy crap the very same thing happened to me as well today. I had everything loaded up on it... contacts, apps, the whole 9 yards. I'm thinking to myself.... I [email protected]#k yes! Apparently not. She couldn't ring the damn thing up at all, and when she called another store they told her she could not sell it till the 14th. I've been bummed all day now, because that phone was cookin!

its #243 picture of the battery and price

Hahaha i know man. U feel your pain. Soon my brother soon.
Sent from my VS910 4G using xda premium

TMO Galaxy S2 "Not part of our replacement program"?

Well i went back to stock (at least tried to) for the preperation of ICS and the maintenance update. That was a disaster. I have had over 25 android phones but i guess i thought it would be a good idea to check re-partition in ODIN cause i thought it would be an *extra good* flash. Ya now i have a FULL brick. Before i tried to reboot download mode, it said PARTTABLE missing or something like that. And yes it was a full brick there was nothing i could do.
Whats even BETTER is that TMOBILE told me to shove it! "Oh this phone is not part of our replacement program." WTF. So they directed me to call Samsung which i did and it is now on it's way there. Since when does a phone i bought on the account less than six months ago not qualify for an exchange. Bastards. Well hopefully Samsung fixes it in a timely fashion and sends it back!

My wife recently broke her screen on her GS2 and they replaced it...

Geeze man, that's a major screw up. It's posted everywhere not to check repartition. and tmo has been replacing these phones for people.
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Idk who you talked to maybe a out sourced rep but sg2 is surely part of the exchange list my bro just did a exchange on his two days ago
Sent from my SGH-T989 using Tapatalk 2

So Tmobile has con another person. I think that you should tell Tmobile to shove it again and again after the lie they told you. The are the practical joking wireless company, don't be fooled by one representation of Tmobile, you have to keep escalating the situation until you find the hard to get truth with Tmobile.
Sent from my SGH-T989 using xda premium

For future reference you cannot and should not ever check re-partition with out a valid PIT file. It will always result in a brick otherwise.

-Mr. X- said:
For future reference you cannot and should not ever check re-partition with out a valid PIT file. It will always result in a brick otherwise.
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I agree with you. It was a very very dumb move. But i was pretty sure there is a pit file in the same folder as i have odin and i put it in the correct box.
See i figured someone shafted me. That really sucks cause god knows samsung is going to take longer than it would have taken teabag-mobile! GRRRR.

xsteven77x said:
I agree with you. It was a very very dumb move. But i was pretty sure there is a pit file in the same folder as i have odin and i put it in the correct box.
See i figured someone shafted me. That really sucks cause god knows samsung is going to take longer than it would have taken teabag-mobile! GRRRR.
Click to expand...
Click to collapse
No, no pit file
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Why would you go through all of that unrooting for an update that you will want to root ? I mean we all know what ICS looks like... i guess i just dont understand why you even wanted to do that when we have multiple Twiz flavored ICS roms that have 0 bugs and even ASOP and MIUI ICS Roms with very few bugs..

xsteven77x said:
I agree with you. It was a very very dumb move. But i was pretty sure there is a pit file in the same folder as i have odin and i put it in the correct box.
See i figured someone shafted me. That really sucks cause god knows samsung is going to take longer than it would have taken teabag-mobile! GRRRR.
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Click to collapse
samsung had my device back to me in 5 days. i mailed it on a Monday and got it back on a Friday. brand new device not a refurb.

dude I have done two replacements on this phone You should never ever ever call tmo on the phone to get anything done period. Go to a corporate tmo store not one of those dealers a full tmo store and deal with them face to face. Those idiots over the phone are stupid and they dont care, but when you are face to face they will respect you more and try harder. And they dont just call the same number we call when you go to a corporate store they actuall get to the right people. Hell I dont even call them to change my plan I go to the store. You know how many times I just wanted to make a small change in my plan and they gave me a problem or they did the wrong thing and then I went to the store and they fixed it without a problem. I know it might be a pain in thew ass I work 70+ hours a week and I dont have a car but I still find a way Thats my two cents

If you gave tmo warranty call again they should replaxe it.
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-Mr. X- said:
samsung had my device back to me in 5 days. i mailed it on a Monday and got it back on a Friday. brand new device not a refurb.
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Hmm I've got serious blobs in my screen did the one they sent you have any flaws?
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blchff04 said:
Hmm I've got serious blobs in my screen did the one they sent you have any flaws?
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I am currently on my 4th S2 since NYE when I purchased the phone, never have I had issues getting a replacement. The only issues ive had have been trying to go around the.$20 fee since I dont have thr insurance but even that can be waived easily
My first replacement had issues so I quickly returned till I had a decent one then that one stopped charging after like 6 months.
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You'll be fine man. You seem to have a phone with a warranty. Mines from Ebay.
And its actually nice to know Tmobile does that.
Good luck.
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Android_Monsters said:
You'll be fine man. You seem to have a phone with a warranty. Mines from Ebay.
And its actually nice to know Tmobile does that.
Good luck.
Sent from my HTC Vision using xda premium
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definitely! also this last time they offered me a $3.99/month for LIFETIME WARRANTY so as long as i don't have any water damage or screen physical damage, i am set well that is until the next top of the line phone comes out, and no the SIII isn't good enough to switch at least from what i've read about it

mojorisin7178 said:
dude I have done two replacements on this phone You should never ever ever call tmo on the phone to get anything done period. Go to a corporate tmo store not one of those dealers a full tmo store and deal with them face to face. Those idiots over the phone are stupid and they dont care, but when you are face to face they will respect you more and try harder. And they dont just call the same number we call when you go to a corporate store they actuall get to the right people. Hell I dont even call them to change my plan I go to the store. You know how many times I just wanted to make a small change in my plan and they gave me a problem or they did the wrong thing and then I went to the store and they fixed it without a problem. I know it might be a pain in thew ass I work 70+ hours a week and I dont have a car but I still find a way Thats my two cents
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That's funny, we've had the reverse experience.
The T-Mobile store people have frequently lied to us. When we signed up during their Valentine's Day deal they lied about the plan requirements, they lied about transferring our old phone numbers to T-Mobile that day, they told us we could downgrade from unlimited talk and 5GB data in two weeks, then two weeks later they said we couldn't.
In the end we just called T-Mobile CS the next day who transferred our numbers and changed our phone plans with no fuss at all. Now we never bother dealing with the T-Mobile store in person, my girlfriend gets pissed off just thinking about them.

rosemachinegun said:
That's funny, we've had the reverse experience.
The T-Mobile store people have frequently lied to us. When we signed up during their Valentine's Day deal they lied about the plan requirements, they lied about transferring our old phone numbers to T-Mobile that day, they told us we could downgrade from unlimited talk and 5GB data in two weeks, then two weeks later they said we couldn't.
In the end we just called T-Mobile CS the next day who transferred our numbers and changed our phone plans with no fuss at all. Now we never bother dealing with the T-Mobile store in person, my girlfriend gets pissed off just thinking about them.
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service varies greatly from store to store, and agent to agent on phone as well. But I will say this that.if you know the right things to say you can get more done over the phone
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Its so funny how people think stores have a special number to call! They have a retail line they call but that's just to enter their dealer codes they get to the same place u get to when u call!
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AJ26T said:
Its so funny how people think stores have a special number to call! They have a retail line they call but that's just to enter their dealer codes they get to the same place u get to when u call!
Sent from my SGH-T989 using Tapatalk 2
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Click to collapse
Exactly
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Sprint Rant

Long story, but I switched to Sprint from Verizon back in March after ten years. I purchased the White Epic Touch and sure enough my problems began. I had the phone 28 days and my screen goes out. Bam 35.00 for a refurb. I have that phone for 3 months and take ICS update. Everytime I plugged it to the charger my phone would overheat. Bam 35.00 fee for the tech to do factory reset and have the same problems when I left. I woke up two weeks ago to a black screen. No response. Bam 35.00 and they sent me a new one. I woke up today with a dim screen and find out my screen is burning out so these idiots try to charge me another 35.00 and I said no way! So after arguing with Sprint for about 4 hours they finally replace it then kindly say the phone is on backorder and it could be up to 30 days to receive it. I ask if they have any black ones in stock and they basically tell me im screwed until my name pops up om the list and a phone becomes available. I dunno, but this old boys about to take his 4 lines back to Verizon. More expensive and less hassle. Sprint is so lacking I never imagined. I knew there network was bad, but figured they made up for it elsewhere. Guess not! I figured up that since march I have spent around 21 hours in the Sprint store. I also figure that all those fees had I known I could have sold this one added that amount to what I have gave Sprint for a Gs3. Sad
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ranup112 said:
Long story, but I switched to Sprint from Verizon back in March after ten years. I purchased the White Epic Touch and sure enough my problems began. I had the phone 28 days and my screen goes out. Bam 35.00 for a refurb. I have that phone for 3 months and take ICS update. Everytime I plugged it to the charger my phone would overheat. Bam 35.00 fee for the tech to do factory reset and have the same problems when I left. I woke up two weeks ago to a black screen. No response. Bam 35.00 and they sent me a new one. I woke up today with a dim screen and find out my screen is burning out so these idiots try to charge me another 35.00 and I said no way! So after arguing with Sprint for about 4 hours they finally replace it then kindly say the phone is on backorder and it could be up to 30 days to receive it. I ask if they have any black ones in stock and they basically tell me im screwed until my name pops up om the list and a phone becomes available. I dunno, but this old boys about to take his 4 lines back to Verizon. More expensive and less hassle. Sprint is so lacking I never imagined. I knew there network was bad, but figured they made up for it elsewhere. Guess not! I figured up that since march I have spent around 21 hours in the Sprint store. I also figure that all those fees had I known I could have sold this one added that amount to what I have gave Sprint for a Gs3. Sad
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Click to expand...
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Ok.
Why are you posting it here?

General Forum. Does this not go along with anything in General??
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ranup112 said:
General Forum. Does this not go along with anything in General??
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Mmmm yes... It's general but you have to understand we are average Joe's like you. We can't do do anything about it. It would be best if you take it up to Sprint forums such as the links below:
http://www.sprintusers.com/forum/
http://community.sprint.com/baw/index.jspa
Good luck!

ranup112 said:
General Forum. Does this not go along with anything in General??
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Yeah but what is your purpose? We all know how customer service experiences are. Some are bad some are good.
Are you looking for some help or using custom roms and see if some of your issues can be fixed that way? I just don't see the reason behind you ranting on a development forum. I can see this in sprint community forums. Thats all.
Edit: And I am a BIG believer in never switching providers when something is working just fine with original provider. I work in fios tech support and whenever someone tells me that everything was working fine before switching and I hate your service... I always think in my mind.. Why the hell did you switch? Save 10-15 bucks vs the peace of mind of working service? Not worth it.

BluesRulez said:
Yeah but what is your purpose? We all know how customer service experiences are. Some are bad some are good.
Are you looking for some help or using custom roms and see if some of your issues can be fixed that way? I just don't see the reason behind you ranting on a development forum. I can see this in sprint community forums. Thats all.
Edit: And I am a BIG believer in never switching providers when something is working just fine with original provider. I work in fios tech support and whenever someone tells me that everything was working fine before switching and I hate your service... I always think in my mind.. Why the hell did you switch? Save 10-15 bucks vs the peace of mind of working service? Not worth it.
Click to expand...
Click to collapse
You know what's funny is 90 percent of the people that complain to you probably had to do a simple power cycle to get things working again.
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I'm a tech at Sprint and I think its kinda funny that every phone that you received craps out. I would say get TEP then you don't have to pay $35 for these issues. Don't rant about how Sprint is crap when you do not take advantage of all of your options.
Verizon does not offer on-site technicians . They would simply tell you buy another phone full price or go to asurion and pay a &150 deductible
Sent from my Genesis that does what Nintendon't

Well onley thing is I had one phone in 10 years mess up and they did replace it free of charge. I do have a question for you since you work for Sprint. Ive noticed everytime I go in there all the people in this store always have the latest phone. When I baught the Epic they had it. Evo LTE came out they had it. Now I noticed all three of the same people at this store carry an S3. Went by there today and two of them was showing off there Iphone 5 to customers. This is a contract store not corp. It just irritated me when the rep talked about Sprints cost going up because of exchanges on bad phones. There could be but I highly doupht these people are making enough money to buy the new phones every month. Just curious
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I would also say that I think the main stem of the problem with all the phones I have went through with Sprint is lack of qaulity control and proper training of employees.
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ranup112 said:
I would also say that I think the main stem of the problem with all the phones I have went through with Sprint is lack of qaulity control and proper training of employees.
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Sprint does not manufacture the phones , Samsung does. However that's why we have good technicians who check for liquid damage, because if we don't we send them off to get refurbished and we endup giving a liquid damaged device to someone else.
That being said that's why its good to be honest if you liquid damaged a device. But people would rather lie and hope a tech just replaces it , and screw sprint and other customers just so they can get something for free.
Sent from my Genesis that does what Nintendon't

ranup112 said:
Well onley thing is I had one phone in 10 years mess up and they did replace it free of charge. I do have a question for you since you work for Sprint. Ive noticed everytime I go in there all the people in this store always have the latest phone. When I baught the Epic they had it. Evo LTE came out they had it. Now I noticed all three of the same people at this store carry an S3. Went by there today and two of them was showing off there Iphone 5 to customers. This is a contract store not corp. It just irritated me when the rep talked about Sprints cost going up because of exchanges on bad phones. There could be but I highly doupht these people are making enough money to buy the new phones every month. Just curious
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Click to collapse
I don't work for sprint but I used to work for cingular wireless and afaik the store always wanted us to carry the latest devices so we could 'demo' them to the customers... think of it as eyecandy.
In fact, I had my own phone from sprint and another device from CW, I was not allowed to use my sprint device for obvious reasons but had to have whichever device from CW visible and sometimes using a BT headset for demo purposes. If I can recall correctly, those devices were written off once another one came up.

ranup112 said:
Well onley thing is I had one phone in 10 years mess up and they did replace it free of charge. I do have a question for you since you work for Sprint. Ive noticed everytime I go in there all the people in this store always have the latest phone. When I baught the Epic they had it. Evo LTE came out they had it. Now I noticed all three of the same people at this store carry an S3. Went by there today and two of them was showing off there Iphone 5 to customers. This is a contract store not corp. It just irritated me when the rep talked about Sprints cost going up because of exchanges on bad phones. There could be but I highly doupht these people are making enough money to buy the new phones every month. Just curious
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Click to expand...
Click to collapse
I got 2 Epics last year in Oct, his and hers and had only one hicup in 11months, when the ICS update rolled out the wife wanted to try it, so she accepted the update and it did not go well, horrible battery life, apps not working weird charge cycles and a bunch of other fowleups, later I tried a couple of custom roms, but that was just a bandaid , phone was not a daily driver. Finally went back to gingerbread, the os that kept the phone reliable for 10+months with no issues what so ever. I had tried a couple of ICS releases myself and always wound up going back to gingerbread, needing a reliable phone on a daily basis I could not afford to leave home with a quirky phone that needs a charge every 6 hrs. I settled into a custom gb Rom that I have been running since April with no problems what so ever, wifeys Epic is on the same custom Rom. The only time we ever went back to sprint was to pickup a desk dock for the Epics.
Corporate sprint stores are usually more user freindly than privately owned stores, and I think if you go to a Corp store and plead your case in a nice manner you may get some satisfaction. The new phones the employees flash are just perks of the job, either huge discounts or free, don't let that get to you, besides it makes sprint look good. I have been with sprint since 2000 and have no complaints.
Give sprint another chance to make good. Good luck.
(No I do not work for sprint)
Pp
Sent from an infected GT-P5113 located inside a Mayan pyramid.

Thats a good way to look at it. I dunno maby I am getting all the bad apples. My wife is still on her first. Im old and not going to say how old but I just got here checking stuff out. Never rooted or modified any phone.
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You see it was a50/50 chance, your wife got the good phone, it can't be that bad, just approach it from a different angle. Hay I'm no spring chicken myself, I got grandkids, and proud of then I am. (The oldest is 9.)
Pp.
Sent from an infected GT-P5113 located inside a Mayan pyramid.

Just my 2 cents. I got the Original Epic on launch day and never had one problem with it. Got the Epic Touch on launch day and am still using it. I have not had one problem with it. With anything mechanical there is always going to be the possibility of failure. It is just a game of chance. I can guarantee you that there are people saying the exact same thing about Verizon, AT&T and TMobile. It just happens.
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gatesmarch123 said:
You know what's funny is 90 percent of the people that complain to you probably had to do a simple power cycle to get things working again.
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Click to collapse
No you are wrong about 90% just need to power cycle.
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BluesRulez said:
No you are wrong about 90% just need to power cycle.
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Click to collapse
I know how technical support goes... I did both tier 1 and tier 2 for U-Verse. And it's actually 95% of customers are not tech savvy so they call in for every single issue including a Wi-Fi password. Tier 1 technical support is basically a power cycle then transfer to tier 2 if the issue is still happening. Tier 2 does ALL the REAL technical support. Tier 1 is just a filter, which can't even do that correctly most of the time.
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Mattix724 said:
I know how technical support goes... I did both tier 1 and tier 2 for U-Verse. And it's actually 95% of customers are not tech savvy so they call in for every single issue including a Wi-Fi password. Tier 1 technical support is basically a power cycle then transfer to tier 2 if the issue is still happening. Tier 2 does ALL the REAL technical support. Tier 1 is just a filter, which can't even do that correctly most of the time.
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Fios is not that way. I know time Warner is the way you are describing.
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FiOS is a fiber optic network similar to U-verse in the sense that you support IPTV, HSIA, and CVoIP.
I know how an ONT works, unless there is a major issue that requires a technician to physically repair the line... it is a simple toggle or reboot of the CPE.
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Yes, sprint does suck, I've known more than any sprint tech or rep and they don't generally fix anything, water damage??? Seriously? Who cares if it's been water damaged, doesn't mean the phone won't work, that's why they have quality control refurb people... Yeah, I'm on sprint and I hate every day of it but ALL cell phone providers suck major ass and have you by the balls... I've been paying for 4g for over two years and have NEVER seen it and probably never will until my contract is up, again... Truth be told by the time I and the other 75% of America do see 4g from sprint, they'll put a cap on it and stop unlimited... If I were you and you don't like sprint, just keep going up through the chain and tell people strait up what's going on. If that's a no go, just change your prl and roam constantly until you get that "letter" in the mail... One rant to another, good luck...
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Need help making a decision...

Hey everyone.
Need personal opinions as I cannot decide for myself -.-
Recently got a warranty replacement device from T-Mobile.
It's a refurb.. -.-
My old one had a weird smudge in all camera apps as well as in the picture. Really annoying.
Well I got my refurb, it's got it's issues, 3 "ink" spots on the screen, my original had zero! I cannot undervolt by more than 25mA. My original could under volt by 150 across the board. The refurb gets very hot (approximately 100 degrees Fahrenheit with normal use) my original hardly ever broke 90. And my battery life is freaking **** with this new device. (I'm guessing heat is the issue here)
I'm really ****ing upset. Excuse my language..
The decision I cannot make is this.
Do I request T-Mobile to ship my original device back to me(it's still in transit just dropped it off today), and either 1 deal with the camera smudge, or 2 take apart both devices and swap the camera modules?
I looked all over YouTube, I cannot find anyone saying there is a warranty sticker covering any screws.
Does anyone know if they can tell if the device was disassembled? I have professional tools so I won't leave markings behind.
Simply put, I hate this "new" device.
I don't understand why companies give refurbished devices for warranty when I am paying full price for a brand new device that should last at least a year. It's not my fault something happened that was out of my control..
Thanks for putting up with my rant lol.
Sent from my SGH-T999 using Tapatalk 2

Wow, that's though. I send in my Device to samsung for a fix, and they fixed it with a "replaced PBA" comment, but I saw some people say they just send another one. Hopefully it's not a refurbished. I doubt they will be able to cancel the shipping, but if they an, most definitely swap the camera modules. Having those problems on the refurbished sucks. I could have fixed mine but I sent it in hoping Id get another one which didn't die after 2.5Hrs screen on time and 12 hours running time. Switch out the cameras if possible. I myself, if I get a bad one on saturday, I'll hate my descision but Im going to go for the 16GB nexus 4. Hate the limited storage and the on screen buttons that get in the way, but heck I'm not going to live 2 years with a faulty device

elesbb said:
Hey everyone.
Need personal opinions as I cannot decide for myself -.-
Recently got a warranty replacement device from T-Mobile.
It's a refurb.. -.-
My old one had a weird smudge in all camera apps as well as in the picture. Really annoying.
Well I got my refurb, it's got it's issues, 3 "ink" spots on the screen, my original had zero! I cannot undervolt by more than 25mA. My original could under volt by 150 across the board. The refurb gets very hot (approximately 100 degrees Fahrenheit with normal use) my original hardly ever broke 90. And my battery life is freaking **** with this new device. (I'm guessing heat is the issue here)
I'm really ****ing upset. Excuse my language..
The decision I cannot make is this.
Do I request T-Mobile to ship my original device back to me(it's still in transit just dropped it off today), and either 1 deal with the camera smudge, or 2 take apart both devices and swap the camera modules?
I looked all over YouTube, I cannot find anyone saying there is a warranty sticker covering any screws.
Does anyone know if they can tell if the device was disassembled? I have professional tools so I won't leave markings behind.
Simply put, I hate this "new" device.
I don't understand why companies give refurbished devices for warranty when I am paying full price for a brand new device that should last at least a year. It's not my fault something happened that was out of my control..
Thanks for putting up with my rant lol.
Sent from my SGH-T999 using Tapatalk 2
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I can understand your frustration With my experience working foe Tmobile and having done countless warranty exchanges since the my touch, they will not return your original device. Unless you cannsomehowncontact ups and have them stop transit and send it back and return the one they sent you. You should contact tkobile again and tell them what happened. Afaik they will not return it back to you. When it gets to their processing center it'll get factory reset, processed and possibly put back up as a refurb if it passes all their tests. You do have the option of requesting another warranty exchange, possibly going to retention this time or a higher tier of tech support.
Sent from my SGH-T999 using xda app-developers app

monkeypaws said:
I can understand your frustration With my experience working foe Tmobile and having done countless warranty exchanges since the my touch, they will not return your original device. Unless you cannsomehowncontact ups and have them stop transit and send it back and return the one they sent you. You should contact tkobile again and tell them what happened. Afaik they will not return it back to you. When it gets to their processing center it'll get factory reset, processed and possibly put back up as a refurb if it passes all their tests. You do have the option of requesting another warranty exchange, possibly going to retention this time or a higher tier of tech support.
Sent from my SGH-T999 using xda app-developers app
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Thanks for the reply. I was wishing to talk to someone who works for them. I really hate the newer one they sent me. No matter what ROM, kernel, modem it lasts at most about 8 hours 2 hours screen on time. And the phone gets almost too hot to hold . If I didn't have an otter box, i prolly wouldn't be able to hold it. And the worst part is is the freaking screen spots. I get its a known issue with the super amoled but Christ the phones not been released even a year! Not to mention the o e I paid full price for was/is flawless despite the camera smudge.
I'm calling them today after work and am not going to be as nice as I usually am.. I hate this ****..
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2

elesbb said:
Thanks for the reply. I was wishing to talk to someone who works for them. I really hate the newer one they sent me. No matter what ROM, kernel, modem it lasts at most about 8 hours 2 hours screen on time. And the phone gets almost too hot to hold . If I didn't have an otter box, i prolly wouldn't be able to hold it. And the worst part is is the freaking screen spots. I get its a known issue with the super amoled but Christ the phones not been released even a year! Not to mention the o e I paid full price for was/is flawless despite the camera smudge.
I'm calling them today after work and am not going to be as nice as I usually am.. I hate this ****..
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
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I'd do that too. With the sgs2 I went through five warranty exchanges. They wouldn't offer me anything else because apparently it was the best phone they had even though they had the presale of the sgs3 going on when this happened. That's what drove me to sell it and buy a gnex. Long story short in back here.
Sent from my SGH-T999 using xda app-developers app

monkeypaws said:
I'd do that too. With the sgs2 I went through five warranty exchanges. They wouldn't offer me anything else because apparently it was the best phone they had even though they had the presale of the sgs3 going on when this happened. That's what drove me to sell it and buy a gnex. Long story short in back here.
Sent from my SGH-T999 using xda app-developers app
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So they want me to send this one back, and when they receive it, they will send another one back..
Sent from my SGH-T999 using Tapatalk 2

If I get the original one back, does anyone know if they can tell I had it apart?
Sent from my SGH-T999 using Tapatalk 2

I feel your pain. They pulled the same refurbished bs on me before too. And a buddy of mine on Verizon got sent back a completely different (and lower end) refurbished phone with their insurance.
I know it doesn't help your current situation, but for your next phone I suggest you check out Square Trade. They actually treat you right & are fair and honest. Only thing is they don't cover theft. But I know they WON'T send you back a freaking refurbished phone. I used them once and they were great.
Sent from my SGH-T999 using xda app-developers app

MotorcycleKopp said:
I feel your pain. They pulled the same refurbished bs on me before too. And a buddy of mine on Verizon got sent back a completely different (and lower end) refurbished phone with their insurance.
I know it doesn't help your current situation, but for your next phone I suggest you check out Square Trade. They actually treat you right & are fair and honest. Only thing is they don't cover theft. But I know they WON'T send you back a freaking refurbished phone. I used them once and they were great.
Sent from my SGH-T999 using xda app-developers app
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Click to collapse
Next phone I'm saying efff you to everyone. No warranty for me, no insurance either. I'm fixing it myself. Either way I'm losing money.
Sent from my SGH-T999 using Tapatalk 2

elesbb said:
So they want me to send this one back, and when they receive it, they will send another one back..
Sent from my SGH-T999 using Tapatalk 2
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Click to collapse
Did you call? Are they sending your original back?
Sent from my SGH-T999 using xda app-developers app

monkeypaws said:
Did you call? Are they sending your original back?
Sent from my SGH-T999 using xda app-developers app
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I called. And they can't send the original back. But they want me to send the one I have now back and once they receive it they will send me out another one. And they said they made a note that it is my second replacement so they said hopefully it will be a brand new device.
Sent from my SGH-T999 using Tapatalk 2

[Q] Anyone refused UPS yet?

What reason do you need to give the driver? Is there a specific process or something?

"I do not want it, take it back"

I'm on the process of this too. I canceled my pre order was given a cancelation number and was promised the phone wouldn't ship. Well low and behold my bank account has been charged and over drafted now since I bought it yesterday in store and the pre order note 3 is on its way to my home right now.... I've instructed everyone at home to not sign anything and to refuse the package. If they leave it at the door I'll take it to ups and return to sender.....gosh what a bunch of crap.
Sent from my SM-N900T using Tapatalk 2

Same here , they said my pre-order was on back order for 10 days and i did the same thing by cancelling it and got the same text yesterday that it shipped. Bunch of morons that work for T-mobile i would have just waited if i knew it was going to ship yesterday

I'm in the same boat. I cancelled my preorder on 10/1 picked the phone up in store 10/2 and received a tracking number this morning.
The tracking number said it would be here by 4:30 which it's now almost 5:30???

mgbotoe said:
"I do not want it, take it back"
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Hah I guess this makes me look like a dum dum. I was just looking at the reason codes UPS offered and refusing delivery seemed to deal more with incorrect address, item, etc. Wasn't certain you just refuse something you no longer want.

vicegrips said:
Hah I guess this makes me look like a dum dum. I was just looking at the reason codes UPS offered and refusing delivery seemed to deal more with incorrect address, item, etc. Wasn't certain you just refuse something you no longer want.
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Haha no problem I use to work for a delivery company lol. If they are all as nice as me, thats all it take

The UPS guy just rang my doorbell and let the phone right there. I was able to catch him before he left and I just told him I was refusing it and it should not have been shipped out.

I did and the ups dude said cool.. question was everyone charged before the order shipped? I wasn't I had I pending. It fell off and never came back.
Sent from my SM-N900T using Tapatalk 4

Mine was left on my door step. What should I do? I really need some input from you, and greatly appreciate it.
Sent from my SM-N900T using Tapatalk 2

I walked rite into a T-mobile store and got one
Sent from my SM-N900T using XDA Premium 4 mobile app

janjannsen99 said:
Mine was left on my door step. What should I do? I really need some input from you, and greatly appreciate it.
Sent from my SM-N900T using Tapatalk 2
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Obviously ... don't open it lol. Call ups And explain. They will pick it up and send it back . No problems. As long add its unopened..
Sent from my SM-N900T using Tapatalk 4

don't want it
mgbotoe said:
"I do not want it, take it back"
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haha - my thoughts too on this kinda response

Why are you guys not wanting them? I ordered one yesterday with the zero down deal, and it shipped yesterday too. It's scheduled for delivery tomorrow by UPS. You all have me wondering why. Is UPS doing something to the phones? Should I be worried?

Careful some drivers are shady and if you give it back they can say they gave it to you and keep it for themselves to sell. I would personally take it back and have something given to you as proof of the return like a receipt or something to cover your ass.
Sent from my SM-N900T using xda app-developers app

register an ups account and add the tracking to your account. then request the package to be picked up at ups store.
contact tmobile to let them know you refuse the phone. that way it never leaves ups and tmobile can't make **** up since it wasn't even opened/delivered to you.

Why are people cancelling deliveries? lol

Dreamgun said:
Why are people cancelling deliveries? lol
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read back you will see

err lol, so I guess people couldn't wait for their pre-order... and bought it in store? damn

Dreamgun said:
err lol, so I guess people couldn't wait for their pre-order... and bought it in store? damn
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I decided I wanted black instead of my white pre-order, and T-Mobile couldn't cancel my pre-order or stop the shipping.