Develop Bugs

Freaking Asurion...

So last week on Monday morning i cracked my HTC Sensation screen while
getting out from my car as it was on my lap and i completely forgot about it.
I have done this before and not a single scratch, but this time i guess it just
fell at the wrong spot. What ever all good, that's why i have insurance right?
So i go and file a claim with Asurion for them to just tell me that there is no
available Sensation phones and that they can just replace it with the SG2.
Sure why not i said, might as well get a new different phone to play around
with. So they shipped it out on Monday telling me that by Tuesday it should
be there... Nope came on Wednesday.(Most likely Fedex problem...). So like
a little child i'm all excited and start ripping apart the box to get my phone .
I open it up and start looking at all the peaces and realize right off the bat
that their is no freaking battery. How the hell am i supposed to turn this thing
on with no battery. Even tried to just put in the usb charger but it just vibrates.
(probably meaning that there is no freaking battery). So i'm completely pissed
of at this point and am about to start raging. I call up Asurion customer service
to tell them what happened. (One thing is, Asurion got some really nice
customer service people right in america i mean it was just like talking to
a friend and they where really nice and just flat out nice lol. All 6 people that i
called!. VERY GOOD CUSTOMER SERVICE!!!) So they tell me that i can go into
my local store and just buy a battery and they will refund me $39.99. So i hang
up and goto the store to find out they are selling that battery for 49.99. So i
call Asurion back again to tell them this and they said they will ONLY be able to
refund me $39.99 and what ever else is upto me. I tell them forget it and ship
me a new battery. The lady tells me that they don't ship battery's by fedex
but by regular mail, and that i wont get my battery until 5-7 days... So i was
kind of pissed and ended up speaking to a super visor and apparently his super
visor and nothing can be done about this. What ever i said just freaking send
it and get this over with. SO figure it like this. They say 5-7 business days for
the package to arrive by regular mail. Regular mail has a 6 day business work
week Monday-Saturday. Today is now Thursday so that would mean that this
was the last day that it should have came on. To my surprise i get home a few
hours ago and there is no freaking battery in the mailbox.... GRRRRR
Back to calling Asurion. Again i tell them the problem and again they tell me that
they will send me another battery by regular mail. Now i wasn't having any of
this. I have 14 days to return my old phone. Now i am on day 8 of this 14 day
return policy. What the hell am i going to do? They told me they can contact
t-mobile and tell them the problem and not to expect the package for 30 days.
I told them NO because i cant even use the damn phone so it doesn't matter.
( I was ling cause i'm using it right now lol). I started screaming at this poor
lady and then just asked for a super visor again. After about 20minutes of being
on hold 4 times, she comes back on the line and says that they have come to
a solution.
The solution:
They are going to send me a package with a new phone WITH BATTERY and
send it via fedex so i can get it tomorrow. They have a very strict policy
on shipping anything other then phones via fedex express.
I just now have to send back 2 phones...
This is what i have been going thru for the past 8 days..
I hope it comes in tomorrow with a battery and i also hope that the battery that
they sent in via regular mail also come sin so that i can now have a spare battery.
So that is my Asurion ordeal for the past week and a half.
Fun times ehh.

Wow! Hope it all comes together for ya from here on out

Yea, thanks a lot. I really hope it comes in tomorrow with everything functioning and intact.

they are sapose to send a new phone in sealed box when replacing your phone with a different phone. Thats weird they would do that either somebody messed up or they have some bull$**T new policies. I don't know seems like T-mobile and what not was real cool when they were about to merge but now they got real greedy.

tdizzle404 said:
they are sapose to send a new phone in sealed box when replacing your phone with a different phone. Thats weird they would do that either somebody messed up or they have some bull$**T new policies. I don't know seems like T-mobile and what not was real cool when they were about to merge but now they got real greedy.
Click to expand...
Click to collapse
T-mobile except for the $5.99 or $7.99 insurance added on your plan has nothing else to do with asurion.
Sent from my SGH-T989 using xda premium

Killbynature said:
T-mobile except for the $5.99 or $7.99 insurance added on your plan has nothing else to do with asurion.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Yep, same thing Asurion and T-mobile told me. They are both different company's that don't have to much to do with each other other then insurance. When i send back the phone's they get sent to T-mobile and not Asurion. At least that's what Asurion told me. Also i didn't get it in a sealed box. It was sent in some cheap ass regular white box.. Meh

If u need a battery real fast you can go to your local Verizon store now and get the Samsung 2100mah Galaxy Nexus Extended battery for 24.99 (currently 50% off 49.99). I just bought mine yesterday and it fits perfectly. Our stock battery is 1850mah. Call before you go because some stores are sold out.

grenademasta said:
If u need a battery real fast you can go to your local Verizon store now and get the Samsung 2100mah Galaxy Nexus Extended battery for 24.99 (currently 50% off 49.99). I just bought mine yesterday and it fits perfectly. Our stock battery is 1850mah. Call before you go because some stores are sold out.
Click to expand...
Click to collapse
Thanks for the tip. I love my Sensation but the battery life is just HORRIBLE. I mean it was so bad that only making a few phone calls and checking xda for 30minutes tops during work, i'd be at like 15-10% by 5pm after a full work day. Hope the sg2 handles battery life much better.

They send me vibrant with no memory card in it ; result there was no avatar movie. Which pissed me alot.
Sent from my SGH-T989 using XDA App

You'll find the Sensation forums a damn Godsend compared to the Galaxy S2. Unbelievable support and really nice people there. But phone is better than Sensation that's for sure. You'll love it. Good luck
Sent from my SGH-T989 using XDA App

bikrame said:
They send me vibrant with no memory card in it ; result there was no avatar movie. Which pissed me alot.
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
Eh, memory cards are separate. I am not surprised they didn't send one.

bikrame said:
They send me vibrant with no memory card in it ; result there was no avatar movie. Which pissed me alot.
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
It pissed you off that they didn't send you a crappy 2GB SD card with a ho-hum movie on it?
nexicon said:
You'll find the Sensation forums a damn Godsend compared to the Galaxy S2. Unbelievable support and really nice people there. But phone is better than Sensation that's for sure. You'll love it. Good luck
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
Sadly, After having had my GSII past the 14 day return window, I'm kinda wanting my Sensation back. The T989's only advantage is the 16GB onboard memory and 256MB more RAM.
Factor in that Sensation has several ICS ROMs and we have none and there are non on the horizon, I'd rather go with the Sensation, even though I had a ton of issues with my 4 that i went through. The T989 just doesn't impress me enough to justify the cost over upgrading from the Sensation. The only thing keeping me from selling the GSII and getting another Sensation is the crap luck i had with them.

You could of just got the galaxy nexus extended battery for 25.99+tax from the Verizon store.
Sent from my SGH-T989 using xda premium

Buyers beware

I have always owned and loved android devices since the g1. I always got carrier branded devices and switch every so often. I thought it would make sense to grab a gsm nexus so I started researching, and boy did I research. I thought that the price of a gnex from google is not bad and i had enought money to get one, but for whatever reason i figured i'd check ebay, but they sell for the same or more used. so I checked craigslist- on payday i saw what looked like a great deal... new gnex with extra battery 300, so i contacted the dude and met up about 40 minutes drive. the phone was in new condition there was the extra battery and vanilla ics, tried it made a call so i took it. while driving away i started playing with it.. i went to the camera app, got a message stating to insert sd card, i was like wth a gnex with an sd card. then i got a call the there was a flashing led at the bottom. i got home and examined it well, turns out its a fake ( my fingernail can operate the capacitve sereen) it looks so damn real... now im screwed out of 300 bux. I was so upset i went to google and got a new one, so I should have it soon... learnt my lesson well.- i really didnt think that fake phones existed and damn they did a great job... i think ill just give it to my son- he will by happy to have it

Pics or it didn't happen LOL. Can we see it? Wanna see how good of a "job" they did.
Sent From My Toro+ via Tapatalk

^^ this. and you never bothered playing around with one in a Verizon store or Sprint store before you did this? dude...live and learn i guess.

nevr thought to play around with one, i was just going off youtube, but seriously its a DAMN good job will add SLR pics tomorro

You didn't notice the feel of a resistive screen? It is distinctly different from a
Capacitive screen. Also always check the about phone, storage, EVERYTHING. I hope you learned your lesson, sucks for you :3
PS fingernails can't operate capacitive screens
Sent from my Galaxy Nexus using Tapatalk 2

I would love to see this too. I mean, it sucks, but it's also a fantastic lesson to everyone out there. Don't buy things used carelessly. Ever.

I want to see this as well, I tend to avoid Craig's list nowadays. After I nearly got into a fist fight with a man after deciding not to purchase his phone which he would not let me hold nor turn on...
Sent from my Galaxy Nexus using xda premium

msavic6 said:
I want to see this as well, I tend to avoid Craig's list nowadays. After I nearly got into a fist fight with a man after deciding not to purchase his phone which he would not let me hold nor turn on...
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
HAHAHAHA
Sent From My Toro+ via Tapatalk

I gotta see this fake. Sorry for your luck
Sent from my Sensation using xda app-developers app

I knew someone who bought a phone shop display fake phone as the seller told him it wouldn't turn on as the battery was flat. DOH!
Sent from my Galaxy Nexus using xda app-developers app

subscribing. wanna see how good the imitations are now.

i just tried looking them up to find one i cant seem to find a fake one anywhere, but i did find some really good fake phones however and by good i mean they look really close to the original.

I did a search I think this is a fake http://www.aliexpress.com/product-f...citive-screen-WIFI-5-0MP-GPS-wholesalers.html

nexusguy74 said:
I did a search I think this is a fake http://www.aliexpress.com/product-f...citive-screen-WIFI-5-0MP-GPS-wholesalers.html
Click to expand...
Click to collapse
Yeah that's a fake. The site even looks like amazon, with the way it's laid out and even some of the graphics.

This is why I like buying things eBay over CraigsList. eBay has gone to great lengths to protect buyers. With that being said it is such a pain any more to sell things on eBay (major hassle listing/shipping items, excessive fees, picky buyers) which is why I usually won't sell things on eBay any more.
In your case though you got a fake phone, which may have been hard to tell when you bought it but hypothetically if it were a Verizon phone for example it could have been completely real but may have been stolen and had a bad ESN. Even then though I believe you can check with the carrier to see if the ESN is clean. I guess what it boils down to is you just have to be very cautious whenever buying something from an 'un-trusted' source.
On a side note, I just received my Verizon Nexus that I bought on eBay for $240. This thing was listed at 'Used' but it is seriously in like new condition, not a scratch or scuff on it (and it came with a nice case). I am absolutely loving the phone so far. Only thing I don't like is that I didn't upgrade to it sooner.

spencer88 said:
Yeah that's a fake. The site even looks like amazon, with the way it's laid out and even some of the graphics.
Click to expand...
Click to collapse
There is a video on YouTube with the creators of this knockoff... pretty interesting
Sent from my Galaxy Nexus using xda app-developers app

msavic6 said:
I want to see this as well, I tend to avoid Craig's list nowadays. After I nearly got into a fist fight with a man after deciding not to purchase his phone which he would not let me hold nor turn on...
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
:laugh: Kick his ass Seabass!

I'm staying away from eBay and craigslist from now on, just for certain things I guess- i got a sweet shih tzu puppy for 300 bux on CL so I guess in the end it all evens out. I'll just get a simple mobile sim and give it to my kid, so its not a total loss, he will be happy with it. I'm just amazed of what a good job they did with it. and the fingernail test is how I narrowed it down - compared it to my girl's SG2. Im getting withdrawals waiting for the real phone to ship from google.

sna66 said:
I'm staying away from eBay and craigslist from now on, just for certain things I guess- i got a sweet shih tzu puppy for 300 bux on CL so I guess in the end it all evens out. I'll just get a simple mobile sim and give it to my kid, so its not a total loss, he will be happy with it. I'm just amazed of what a good job they did with it. and the fingernail test is how I narrowed it down - compared it to my girl's SG2. Im getting withdrawals waiting for the real phone to ship from google.
Click to expand...
Click to collapse
Pictures! Please!? I'm dying to see the fake. :silly: :cyclops:

I wouldn't say he was careless. How many people have reported purchasing a FAKE Galaxy Nexus. I personally didn't even know they existed. I'm sure this could happen more than we like to think. Know we know to be even more careful.
Sent from my EVO using xda premium

Best Buy screwed up

Ok, so I got this phone on release day from BB. Had it for about two weeks and got a small crack in the screen. Took it bad to BB to use the insurance, and they said it should only take like three or four days to send it out and fix it. Needless to say, it didn't. I went round and round with them for three weeks, calling a couple times a week to get the repair status, and they could never tell me anything more than that it was still at the service center waiting on approval. Four days before the 30 day mark, I called the 888-best buy number and complained about it taking so long to fix a cracked screen , they called my local store and talked then in to just replacing it that day (four days early from 30 days). Cool right?
Well, that was almost three weeks ago. Today, my wife gets a call from our local BB (the account is in her name), and send me this email earlier:
"They just called and said your phone cannot be fixed so they want to replace it with a new one!! LMAO.
I said I’m pretty sure he received his new phone already and they said we show that there was no credit given to this account. I said okay well I will
contact my husband and have him call you. They show no record of you getting a new phone or crediting you!!! UNBELIEVABLE."
Should I give it a shot? Then she could have this one without having to use her upgrade! Lol
Sent from my SPH-L710 using xda app-developers app

djjroc007 said:
Ok, so I got this phone on release day from BB. Had it for about two weeks and got a small crack in the screen. Took it bad to BB to use the insurance, and they said it should only take like three or four days to send it out and fix it. Needless to say, it didn't. I went round and round with them for three weeks, calling a couple times a week to get the repair status, and they could never tell me anything more than that it was still at the service center waiting on approval. Four days before the 30 day mark, I called the 888-best buy number and complained about it taking so long to fix a cracked screen , they called my local store and talked then in to just replacing it that day (four days early from 30 days). Cool right?
Well, that was almost three weeks ago. Today, my wife gets a call from our local BB (the account is in her name), and send me this email earlier:
"They just called and said your phone cannot be fixed so they want to replace it with a new one!! LMAO.
I said I’m pretty sure he received his new phone already and they said we show that there was no credit given to this account. I said okay well I will
contact my husband and have him call you. They show no record of you getting a new phone or crediting you!!! UNBELIEVABLE."
Should I give it a shot? Then she could have this one without having to use her upgrade! Lol
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
You live in Detroit, so sure give it a shot.

Don't think it will work as you had a loaner phone from them, that you returned to them already right??

Vdubtx said:
Don't think it will work as you had a loaner phone from them, that you returned to them already right??
Click to expand...
Click to collapse
No, never got the loaner phone cause we have four lines on our account. One of them we don't use, so I just used that line during that time and refused the loaner
Sent from my SPH-L710 using xda app-developers app

djjroc007 said:
No, never got the loaner phone cause we have four lines on our account. One of them we don't use, so I just used that line during that time and refused the loaner
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
I'd give it a go... but I've been told I'm morally corrupt lol
Sent from my SPH-L710...if some one helps you press the thanks button

Lol...I guess it's not really crooked or scamming them, if they are offering me a new one. Just taking advantage of their ignorance.
I just don't get how they have no record of replacing it already. Wonder if they could just ship it to my house and I'll just esn swap it on sprints site.
Sent from my SPH-L710 using xda app-developers app

Consider it a little something for your troubles. Congtrats

For all the times i see bestbuy eff someone over themselves, id do it right now. Although, this will come back to haunt you somehow.:angel:

mrg02d said:
For all the times i see bestbuy eff someone over themselves, id do it right now. Although, this will come back to haunt you somehow.:angel:
Click to expand...
Click to collapse
I hope not. That's what I was wondering too. I'd hate for them to figure out it and try to charge me for the device or something. Then again, it would be after the fact. I'm going to call him tomorrow and see what the deal is. But, if there is no record of it...well....sorry bout your bad luck BB! I guess he asked how she wanted to handle it, so maybe I could have them ship it to the house. Depending on who is working that day, they may recognize me if I went in, and the wife is a terrible liar so she's to scared to go.
Geek squad sent me a $50 gift card they sent me after calling them to complain, so maybe I'll wander through and check it out.
Sent from my SPH-L710 using xda app-developers app

Hell, I'd go pick it up and then turn around and sell it.

Your not going to be able sleep at night, you will constantly pace back and forth wondering...what if...

Nah, they deserve it
Sent from my SPH-L710 using xda app-developers app

Sprint Rant

Long story, but I switched to Sprint from Verizon back in March after ten years. I purchased the White Epic Touch and sure enough my problems began. I had the phone 28 days and my screen goes out. Bam 35.00 for a refurb. I have that phone for 3 months and take ICS update. Everytime I plugged it to the charger my phone would overheat. Bam 35.00 fee for the tech to do factory reset and have the same problems when I left. I woke up two weeks ago to a black screen. No response. Bam 35.00 and they sent me a new one. I woke up today with a dim screen and find out my screen is burning out so these idiots try to charge me another 35.00 and I said no way! So after arguing with Sprint for about 4 hours they finally replace it then kindly say the phone is on backorder and it could be up to 30 days to receive it. I ask if they have any black ones in stock and they basically tell me im screwed until my name pops up om the list and a phone becomes available. I dunno, but this old boys about to take his 4 lines back to Verizon. More expensive and less hassle. Sprint is so lacking I never imagined. I knew there network was bad, but figured they made up for it elsewhere. Guess not! I figured up that since march I have spent around 21 hours in the Sprint store. I also figure that all those fees had I known I could have sold this one added that amount to what I have gave Sprint for a Gs3. Sad
Sent from my SPH-D710 using xda app-developers

ranup112 said:
Long story, but I switched to Sprint from Verizon back in March after ten years. I purchased the White Epic Touch and sure enough my problems began. I had the phone 28 days and my screen goes out. Bam 35.00 for a refurb. I have that phone for 3 months and take ICS update. Everytime I plugged it to the charger my phone would overheat. Bam 35.00 fee for the tech to do factory reset and have the same problems when I left. I woke up two weeks ago to a black screen. No response. Bam 35.00 and they sent me a new one. I woke up today with a dim screen and find out my screen is burning out so these idiots try to charge me another 35.00 and I said no way! So after arguing with Sprint for about 4 hours they finally replace it then kindly say the phone is on backorder and it could be up to 30 days to receive it. I ask if they have any black ones in stock and they basically tell me im screwed until my name pops up om the list and a phone becomes available. I dunno, but this old boys about to take his 4 lines back to Verizon. More expensive and less hassle. Sprint is so lacking I never imagined. I knew there network was bad, but figured they made up for it elsewhere. Guess not! I figured up that since march I have spent around 21 hours in the Sprint store. I also figure that all those fees had I known I could have sold this one added that amount to what I have gave Sprint for a Gs3. Sad
Sent from my SPH-D710 using xda app-developers
Click to expand...
Click to collapse
Ok.
Why are you posting it here?

General Forum. Does this not go along with anything in General??
Sent from my SPH-D710 using xda app-developers app

ranup112 said:
General Forum. Does this not go along with anything in General??
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Mmmm yes... It's general but you have to understand we are average Joe's like you. We can't do do anything about it. It would be best if you take it up to Sprint forums such as the links below:
http://www.sprintusers.com/forum/
http://community.sprint.com/baw/index.jspa
Good luck!

ranup112 said:
General Forum. Does this not go along with anything in General??
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Yeah but what is your purpose? We all know how customer service experiences are. Some are bad some are good.
Are you looking for some help or using custom roms and see if some of your issues can be fixed that way? I just don't see the reason behind you ranting on a development forum. I can see this in sprint community forums. Thats all.
Edit: And I am a BIG believer in never switching providers when something is working just fine with original provider. I work in fios tech support and whenever someone tells me that everything was working fine before switching and I hate your service... I always think in my mind.. Why the hell did you switch? Save 10-15 bucks vs the peace of mind of working service? Not worth it.

BluesRulez said:
Yeah but what is your purpose? We all know how customer service experiences are. Some are bad some are good.
Are you looking for some help or using custom roms and see if some of your issues can be fixed that way? I just don't see the reason behind you ranting on a development forum. I can see this in sprint community forums. Thats all.
Edit: And I am a BIG believer in never switching providers when something is working just fine with original provider. I work in fios tech support and whenever someone tells me that everything was working fine before switching and I hate your service... I always think in my mind.. Why the hell did you switch? Save 10-15 bucks vs the peace of mind of working service? Not worth it.
Click to expand...
Click to collapse
You know what's funny is 90 percent of the people that complain to you probably had to do a simple power cycle to get things working again.
Sent from my SPH-D710 using xda app-developers app

I'm a tech at Sprint and I think its kinda funny that every phone that you received craps out. I would say get TEP then you don't have to pay $35 for these issues. Don't rant about how Sprint is crap when you do not take advantage of all of your options.
Verizon does not offer on-site technicians . They would simply tell you buy another phone full price or go to asurion and pay a &150 deductible
Sent from my Genesis that does what Nintendon't

Well onley thing is I had one phone in 10 years mess up and they did replace it free of charge. I do have a question for you since you work for Sprint. Ive noticed everytime I go in there all the people in this store always have the latest phone. When I baught the Epic they had it. Evo LTE came out they had it. Now I noticed all three of the same people at this store carry an S3. Went by there today and two of them was showing off there Iphone 5 to customers. This is a contract store not corp. It just irritated me when the rep talked about Sprints cost going up because of exchanges on bad phones. There could be but I highly doupht these people are making enough money to buy the new phones every month. Just curious
Sent from my SPH-D710 using xda app-developers app

I would also say that I think the main stem of the problem with all the phones I have went through with Sprint is lack of qaulity control and proper training of employees.
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ranup112 said:
I would also say that I think the main stem of the problem with all the phones I have went through with Sprint is lack of qaulity control and proper training of employees.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Sprint does not manufacture the phones , Samsung does. However that's why we have good technicians who check for liquid damage, because if we don't we send them off to get refurbished and we endup giving a liquid damaged device to someone else.
That being said that's why its good to be honest if you liquid damaged a device. But people would rather lie and hope a tech just replaces it , and screw sprint and other customers just so they can get something for free.
Sent from my Genesis that does what Nintendon't

ranup112 said:
Well onley thing is I had one phone in 10 years mess up and they did replace it free of charge. I do have a question for you since you work for Sprint. Ive noticed everytime I go in there all the people in this store always have the latest phone. When I baught the Epic they had it. Evo LTE came out they had it. Now I noticed all three of the same people at this store carry an S3. Went by there today and two of them was showing off there Iphone 5 to customers. This is a contract store not corp. It just irritated me when the rep talked about Sprints cost going up because of exchanges on bad phones. There could be but I highly doupht these people are making enough money to buy the new phones every month. Just curious
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
I don't work for sprint but I used to work for cingular wireless and afaik the store always wanted us to carry the latest devices so we could 'demo' them to the customers... think of it as eyecandy.
In fact, I had my own phone from sprint and another device from CW, I was not allowed to use my sprint device for obvious reasons but had to have whichever device from CW visible and sometimes using a BT headset for demo purposes. If I can recall correctly, those devices were written off once another one came up.

ranup112 said:
Well onley thing is I had one phone in 10 years mess up and they did replace it free of charge. I do have a question for you since you work for Sprint. Ive noticed everytime I go in there all the people in this store always have the latest phone. When I baught the Epic they had it. Evo LTE came out they had it. Now I noticed all three of the same people at this store carry an S3. Went by there today and two of them was showing off there Iphone 5 to customers. This is a contract store not corp. It just irritated me when the rep talked about Sprints cost going up because of exchanges on bad phones. There could be but I highly doupht these people are making enough money to buy the new phones every month. Just curious
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
I got 2 Epics last year in Oct, his and hers and had only one hicup in 11months, when the ICS update rolled out the wife wanted to try it, so she accepted the update and it did not go well, horrible battery life, apps not working weird charge cycles and a bunch of other fowleups, later I tried a couple of custom roms, but that was just a bandaid , phone was not a daily driver. Finally went back to gingerbread, the os that kept the phone reliable for 10+months with no issues what so ever. I had tried a couple of ICS releases myself and always wound up going back to gingerbread, needing a reliable phone on a daily basis I could not afford to leave home with a quirky phone that needs a charge every 6 hrs. I settled into a custom gb Rom that I have been running since April with no problems what so ever, wifeys Epic is on the same custom Rom. The only time we ever went back to sprint was to pickup a desk dock for the Epics.
Corporate sprint stores are usually more user freindly than privately owned stores, and I think if you go to a Corp store and plead your case in a nice manner you may get some satisfaction. The new phones the employees flash are just perks of the job, either huge discounts or free, don't let that get to you, besides it makes sprint look good. I have been with sprint since 2000 and have no complaints.
Give sprint another chance to make good. Good luck.
(No I do not work for sprint)
Pp
Sent from an infected GT-P5113 located inside a Mayan pyramid.

Thats a good way to look at it. I dunno maby I am getting all the bad apples. My wife is still on her first. Im old and not going to say how old but I just got here checking stuff out. Never rooted or modified any phone.
Sent from my SPH-D710 using xda app-developers app

You see it was a50/50 chance, your wife got the good phone, it can't be that bad, just approach it from a different angle. Hay I'm no spring chicken myself, I got grandkids, and proud of then I am. (The oldest is 9.)
Pp.
Sent from an infected GT-P5113 located inside a Mayan pyramid.

Just my 2 cents. I got the Original Epic on launch day and never had one problem with it. Got the Epic Touch on launch day and am still using it. I have not had one problem with it. With anything mechanical there is always going to be the possibility of failure. It is just a game of chance. I can guarantee you that there are people saying the exact same thing about Verizon, AT&T and TMobile. It just happens.
Sent from my SAMSUNG-SGH-I747 using xda premium

gatesmarch123 said:
You know what's funny is 90 percent of the people that complain to you probably had to do a simple power cycle to get things working again.
Sent from my SPH-D710 using xda app-developers app
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Click to collapse
No you are wrong about 90% just need to power cycle.
Sent from my SPH-D710 using XDA

BluesRulez said:
No you are wrong about 90% just need to power cycle.
Sent from my SPH-D710 using XDA
Click to expand...
Click to collapse
I know how technical support goes... I did both tier 1 and tier 2 for U-Verse. And it's actually 95% of customers are not tech savvy so they call in for every single issue including a Wi-Fi password. Tier 1 technical support is basically a power cycle then transfer to tier 2 if the issue is still happening. Tier 2 does ALL the REAL technical support. Tier 1 is just a filter, which can't even do that correctly most of the time.
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Mattix724 said:
I know how technical support goes... I did both tier 1 and tier 2 for U-Verse. And it's actually 95% of customers are not tech savvy so they call in for every single issue including a Wi-Fi password. Tier 1 technical support is basically a power cycle then transfer to tier 2 if the issue is still happening. Tier 2 does ALL the REAL technical support. Tier 1 is just a filter, which can't even do that correctly most of the time.
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Click to collapse
Fios is not that way. I know time Warner is the way you are describing.
Sent from my SPH-D710 using XDA

FiOS is a fiber optic network similar to U-verse in the sense that you support IPTV, HSIA, and CVoIP.
I know how an ONT works, unless there is a major issue that requires a technician to physically repair the line... it is a simple toggle or reboot of the CPE.
Sent from my SPH-D710 using xda premium

Yes, sprint does suck, I've known more than any sprint tech or rep and they don't generally fix anything, water damage??? Seriously? Who cares if it's been water damaged, doesn't mean the phone won't work, that's why they have quality control refurb people... Yeah, I'm on sprint and I hate every day of it but ALL cell phone providers suck major ass and have you by the balls... I've been paying for 4g for over two years and have NEVER seen it and probably never will until my contract is up, again... Truth be told by the time I and the other 75% of America do see 4g from sprint, they'll put a cap on it and stop unlimited... If I were you and you don't like sprint, just keep going up through the chain and tell people strait up what's going on. If that's a no go, just change your prl and roam constantly until you get that "letter" in the mail... One rant to another, good luck...
Sent from my SPH-L710 using xda app-developers app

Stolen Phone (Help!!!)

Are there some app's I can remotely install from my computer and then access it find out where it is etc?
My phone was stolen today. I have it sim locked, so I guess if they try to take the sim out or turn the phone off and back on they're S.O.L.!!
I had GoSMS Find Phone plug-in installed but gah forgot to turn it on after my fresh install of JDevil's rom.
Filed a police report, have the sim card number, hopefully the ebay seller will still have the esn handy.

That sux I have ceberus installed on mine. Don't know if u can install remotely.
Sent from the TermiNOTEr 2!

If u still have the imei number u can give it to the company and block the phone remotely it may not get u the phone but it will be useless for the one that stole it.
Sent from my HTC One X using xda premium

breezedragon said:
If u still have the imei number u can give it to the company and block the phone remotely it may not get u the phone but it will be useless for the one that stole it.
Sent from my HTC One X using xda premium
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Click to collapse
That's the funny and odd thing, T-Mobile asked for the esn when I activated it on their network with the micro sim. When I called them up they didn't know what I was talking about. LoL
SMH If a kid is abducted or whatever and they have a phone they can gps track it, but if your phone is simply stolen. Ohh sorry we can't help you but would you like to buy this nice new replacement??? LoL

From computer install
Androidlost app
And
Androidlostjumpstart.
And see if it helps.
Goodluck
Sent from my SGH-I317M Samsung Galaxy Note 2 LTE Rogers Canada on Wind Mobile using xda app-developers app

gotshoaib said:
From computer install
Androidlost app
And
Androidlostjumpstart.
And see if it helps.
Goodluck
Sent from my SGH-I317M using xda app-developers app
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Click to collapse
Nothing yet and everytime I call my phone now it rings a few times and says "The Subscriber you've dialed is not available or has traveled outside the coverage area" so either it's still turned on (Since it still rings a few times like normally or it's roaming and has no signal wherever it is.

Well I'm happy knowing the battery finally died on the thief, it goes straight the t-mo error message now even on *67 dialed calls, I don't think they were smart enough to know how to block calls. Also I'm kinda pleased cause my sim card lock has probably gotten the best of him now whenever he tries to power the phone back on and gets prompted to enter a pin. Plus I know no cellphone repair store will touch a sim card pin lock issue, especially if the person bringing in the phone has no information to give to them about my account. Plus even if he attempts to take the sim card out he'll still be prompted to enter a pin.
Today I'll be off to get a cheapo slider phone so I can text people easier until my replacement gets here.
Going with a ZoPo ZP950+, over at their forums it has a root guide, twrp and cwm support as well as LeWa and other custom rom's made for it even an internal sd card mod to increase the storage space to 2.95gb's and has pretty much the same spec's as the note 2, except it's a chinandroid.
Phone: http://www.zopomobileshop.com/en/85-zopo-zp950-phablet-quad-core-phone.html
Offical Rom D/L: http://www.zopomobileshop.com/en/content/9-download
Forum D/L's CWM/TWRP and Custom Rom's: http://forum.zopomobileshop.com/forum.php?mod=forumdisplay&fid=37&filter=typeid&typeid=1

That sucks brother. ..
But you got the last laugh. ..
I use lookout mobile security.
Best $29.00 I've ever spent.
Device tracking, improper unlock protection, it even takes a picture of the person trying to hack it and emails it to you. .
Not to mention GPS tracking of the device and geolocation if GPS is off.
Remote wipe of data also.
Check it out. ....cheers. ...and again very sorry. .g

lookout security FTW....had it for a long time now...

Aegis is awesome for Finding, locking, or wiping, your phone from another Cell.
i have done this plenty of times and even have it on my sons phone i can locate, or Turn off his or lock him out whenever i want. pretty slick little app if you ask me, Oh and its FREE. or was i dont know now.

Did you ever get this sorted out OP?
Sent from my SAMSUNG-SGH-I317 using xda premium

Sorted as in getting it back? Nope, all I could do is a file a report to the police, when I tried to report the esn to at&t they said they couldn't find it and that apparently the seller on ebay never updated anything. I might have to contact him to tell at&t that he sold it to me and release the esn to me then try again.
E-mailed go dev about getting the code list and never once got a reply from them, I had to load GO SMS in Bluestacks and open find phone and get the codes from there, which nothing really ever worked since either a. the thief took the sim card out before I could use the codes with lostandroid or b. lostandroid wasn't able to start up for some unknown reason, maybe the phone was turned off or my gmail account wasn't active on the phone anymore and c. I forgot to start go sms find phone feature before it being stolen (You'd really think they'd make something like this that automatically starts once installed either over the pc or android!! LoL)
So I'm haha stuck right now on a old iphone 3g got it for a lil bit of cash, jailbroke it and loaded whited00r 6 (Based on 3.1.3 made to look like and have some features of iOS 6) since 4.2.1 was constantly looking up the phone and making me lag. I'm locking for a new phone now, I might either get a Note i717 LTE model and unlock it myself or take a risk with the ChinAndroid ZoPo ZP950+ for $250 roughly with shipping.

It's more of an ouch than anything, I got a damn good deal on one hell of a good and bad ass phone, then some jersey shore looking faggity assed ***** boy comes along with his dad and bro to offer to do some repairs, so my dad with dementia foolishly lets them in and never askes them for id or any type of contact info and then while outside helping one of them with something around the house he lifts my phone because apparently he can't afford to buy his own phone otherwise he wouldn't be doing unlicensed odd jobs with his family and stealing sh¡t.
I took a gamble on ebay with a seller who had no feedback and won it for $330.00 bucks, that's where it really hurts the price I got it for.

Well Kinda Good News
Well kinda good news, I won a manufacture refurbished i317 for $300 bucks.
One of my xda/facebook buddies said "damn man you're crazy why don't ya just buy a brand new phone." LoL! I told him when something better than the samsung note 2 comes out that I can afford I would. haha
My old i317 I got for $330 plus shipping and it had a small crack on the bottom of the screen, this other one is newly refurbished, sucks that I'll be $300 in the hole again but I figured what the hell it makes sense. I was gunna pay up to around $230 to $275 for a ChinAndroid phone with a lil bit larger screen same specs and no lte, so why not chuck in an extra $25 bucks and get what I really wanted </again>...

n1nj4Lo said:
Well kinda good news, I won a manufacture refurbished i317 for $300 bucks.
One of my xda/facebook buddies said "damn man you're crazy why don't ya just buy a brand new phone." LoL! I told him when something better than the samsung note 2 comes out that I can afford I would. haha
My old i317 I got for $330 plus shipping and it had a small crack on the bottom of the screen, this other one is newly refurbished, sucks that I'll be $300 in the hole again but I figured what the hell it makes sense. I was gunna pay up to around $230 to $275 for a ChinAndroid phone with a lil bit larger screen same specs and no lte, so why not chuck in an extra $25 bucks and get what I really wanted </again>...
Click to expand...
Click to collapse
Those China Phones are NOT the same specsd.... THey are no WHERE NEAR the same as the note 2..

hyelton said:
Those China Phones are NOT the same specsd.... THey are no WHERE NEAR the same as the note 2..
Click to expand...
Click to collapse
Some are and some aren't honestly, the details are always lost in poor translation and the advantage of it being a misconception from the consumer...
I'd say the safest to follow are Lenovo, ZTE and Pantech, they're to what they say they are...
I'm really anxiously waiting for this to hit the consumer market, see how much it is and possibly get it: ZTE Nubia Z7 rumoured to sport 6.3-inch display, 8-core CPU, 16-megapixel camera
But right now, I'm just happy as hell to have a Note 2 again. LoL
But yea with ChinAndroid phones it usually tends to go claim to 13mp equals a 8mp half the time and dual-core means a cpu and a gpu some of the time and so on. LoL
I'd still eventually like to get my hands on one just to give it a real consumer user run down and play around with to see how hackable it is plus how well it holds up. Maybe I'll get the ZoPo Zp950+ and do a side-by-side youtube review and comparison to the Note 2. haha

It's odd I done a esn check on a few sites and they all report back that it had a clean esn but the seller said it has a bad esn... Guess the only way to know for sure is to take it to or call AT&T themselves. Hopefully it it's clean!
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2

Do yourself a favor and download android lost from the play store, it hides on the phone and theres a website where you can track it, take pictures with it, and do all kinds of other things if this ever happens again
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astang99 said:
Do yourself a favor and download android lost from the play store, it hides on the phone and theres a website where you can track it, take pictures with it, and do all kinds of other things if this ever happens again
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Click to collapse
I've got Ceberus, I might look into android lost again.

You can never have enough security
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