I will be sending my phone ot samsung repair due to LCD issues but wanted to know if anyone has answer -
if the phone has stock image + root + NO TRIP COUNT INCREASE and status = Normal, does it still void the warranty as its ROOTED?
Anyone if has the same confi and have used the samsung repair please let me know
I just want to be sure so that they dont come back saying that phone is not covered due to warranty breakage...?
Why dont you just flash back to stock to be safe?
Sent from my SCH-I535 using Tapatalk 2
I don't believe so...
But if your problem is just with the lcd why not flash it back to stock first just in case?
Also.. What's wrong with your lcd if you don't mind me asking.. Is it a defect or something you did?
Sent from my SAMSUNG-SGH-I747 using xda premium
waiters said:
I don't believe so...
But if your problem is just with the lcd why not flash it back to stock first just in case?
Also.. What's wrong with your lcd if you don't mind me asking.. Is it a defect or something you did?
Sent from my SAMSUNG-SGH-I747 using xda premium
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It got dropped it ....
Related
I just got my galaxy s2 a month ago and was wondering, if I get a hardware defect or brick, will Tmobile replace It as long as its the first year on contract? That is what happened about 4 years ago with my other phone but I would like to know if Tmobile will still do this.
Thanks
Sent from my SGH-T989 using Tapatalk
Rooting voids your warranty. If they can *see* its been rooted, you will be charged a restocking fee of $400+
Sent from my SGH-T989 using xda premium
It's best you go through Samsung, from eat I've heard, as they not really check if you're phones been rooted
htwnzballa09 said:
I just got my galaxy s2 a month ago and was wondering, if I get a hardware defect or brick, will Tmobile replace It as long as its the first year on contract? That is what happened about 4 years ago with my other phone but I would like to know if Tmobile will still do this.
Thanks
Sent from my SGH-T989 using Tapatalk
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Well...i got mine about a couple months. They told me they could replace the phone only if phone has not been software or hardware modified..as i understand...only if they see phone is like when they gave it to u @ very first time. There is a way to restore ur phone and unroot it. So make sure u dowload the .tar file and keep it in PC in case u need to flash stock rom...via Odin before send phone to replace it....or any other similar situation. Follow the link at the bottom.
If u pay insurance Samsung will replace ur phone even if its stolen or lost. In that case u have to pay $150 in order to get a new one. Sorry about my english. ...just trying to help. Good luck.
http://forum.xda-developers.com/showthread.php?t=1513359
Sent from my SGH-T989 using XDA
ToledoG28 said:
Well...i got mine about a couple months. They told me they could replace the phone only if phone has not been software or hardware modified..as i understand...only if they see phone is like when they gave it to u @ very first time. There is a way to restore ur phone and unroot it. So make sure u dowload the .tar file and keep it in PC in case u need to flash stock rom...via Odin before send phone to replace it....or any other similar situation. Follow the link at the bottom.
If u pay insurance Samsung will replace ur phone even if its stolen or lost. In that case u have to pay $150 in order to get a new one. Sorry about my english. ...just trying to help. Good luck.
http://forum.xda-developers.com/showthread.php?t=1513359
Sent from my SGH-T989 using XDA
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I've heard of T-Mobile replacing the phone at the cost of the $130 for Tier 3 Smart Phones, but Samsung replacing them? I haven't heard of that.
Hmm...I voided my options the day I got mine, Lol.
TerrorCandii™ Gaming
I bought the insurance.
Thing is,everything in writing,it seems nothing is covered.
I spoke with tmo,and the insurance,and they both said "no matter what happens (excluding rooting/roms) "
Is covered.But in writing,nothing they said seems to be covered.
From my understanding tmo will replace the phone if its less than a year.But tmo is in financial hardship so who knows what they will do.
Im still waiting on a $30 credit for stuff I never purchased.
Forgive my English...
But,Im just illiterate.
Just go back to stock.its easy.
Sent from my SGH-T989 using XDA
Samsung warranties their devices for 1 year, it has nothing to do with tmobile. Return your device to stock and get a new one if there is a problem. If it's hard bricked tmobile cant tell what you've done to it, anyways. They send it to sammy and they jtag it and it goes back into circulation as a refurb.
You can reset the counter of flashes in order to return the phone for safe stocking
Sent from my SGH-T989 using xda premium
iwasblown said:
You can reset the counter of flashes in order to return the phone for safe stocking
Sent from my SGH-T989 using xda premium
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But note, the flash counter is only changed when you flash roms through Odin. Any roms flashed through Clockwork Recovery will not add to the counter. Just adding on to what you said.
G1ForFun said:
But note, the flash counter is only changed when you flash roms through Odin. Any roms flashed through Clockwork Recovery will not add to the counter. Just adding on to what you said.
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This is somewhat true. Some custom kernels such as cm kernel can add to the counter even if flashed through CWM.
Touche to the posts made by the community. Good work.
Sent from my SGH-T989 using xda premium
G1ForFun said:
But note, the flash counter is only changed when you flash roms through Odin. Any roms flashed through Clockwork Recovery will not add to the counter. Just adding on to what you said.
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Hey g1...
I don't know much of Odin,but I returned to stock twice?
Would that show up as 2 for the flash count?
Sent from my HTC_Amaze_4G using XDA
sunlaw2 said:
Hey g1...
I don't know much of Odin,but I returned to stock twice?
Would that show up as 2 for the flash count?
Sent from my HTC_Amaze_4G using XDA
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Check your counter, sometimes it trips and sometimes it doesn't. Very simple to check yourself, as no one can tell you what's on your phone
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
I don't know if we have found this but we really should find a way to reset the flash counter to 0 maybe we should get a bunch of devs and really figure this out.
sent from my captivate glide
Isn't this an option in CWM? What does it do?
Ya why do I need to do that?
Sent from my SAMSUNG-SGH-I927R using xda app-developers app
Flash back to stock using Odin, buy a USB JIG, I don't know, summon evil spirits ?
Makes it so your warrenty isnt void like mine there has to be a way to reset it
sent from my captivate glide
jayjayjoker2 said:
Makes it so your warrenty isnt void like mine there has to be a way to reset it
sent from my captivate glide
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They really don't do anything about the warranty when you flash things. I have sent back many, I just make sure to 100% return to stock before you send it back.
Sent from my HTC One X
Really thanks that means i can send my glide back its been having some problems
sent from my captivate glide
jayjayjoker2 said:
Really thanks that means i can send my glide back its been having some problems
sent from my captivate glide
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As far as I have heard bring it back to stock by flashing via Odin therefore removing root and cwm. Then you should be able to send it for service as many have already done.
Sent from my SAMSUNG-SGH-I927R using xda app-developers app
If I warranty out my gs3 will they allow me to color swap? (Also, I mostly want to swap because the processor can hardly handle a modified stock kernel without random FC's and crap)
They only send the phone not the back... So you'd have to buy a new back if you're able to convince them to send you a new color.
Sent from my Nexus 7 using xda app-developers app
They should allow you to color swap because it's still the same model. I know because vzw allowed me to color swap after using my warranty.
Sent from my SCH-I535 using xda premium
Now when I do this, do they send me a phone first? Or will I be phoneless?
rockneo said:
Now when I do this, do they send me a phone first? Or will I be phoneless?
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They send you a phone first, then you have 7 days to ship the old one back. Be wary though, some warranty replacements are worse than the one you have now... Also, what are you gonna tell them? They wont warranty out because you have a custom kernel, if anything they will flag your device as void if you tell them that..
elesbb said:
They send you a phone first, then you have 7 days to ship the old one back. Be wary though, some warranty replacements are worse than the one you have now... Also, what are you gonna tell them? They wont warranty out because you have a custom kernel, if anything they will flag your device as void if you tell them that..
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All you have to do is, while still rooted...install triangle away and reset the binary counter. Then just flash a stock odin tar. Depending on how long you have been on the device you may convince them to send you an alternate color.
Getting it stock isn't an issue! No worries gentlemen. I'll just play dumb and tell them it has buggy software after the update. I have insurance as well but I don't want to use that yet.
Sent from my SGH-T999 using xda app-developers app
Ok i know if my Knox counter changes to anything higher than 0x0 it gets voided right... Ok cool but voided/rejected by who? Samsung? Or tmobile's warrenty exchange? Because from what i read everyones talking this repair this n that "i sent out for repair.." Ok but im not sending anything for repair its a WARRENTY EXCHANGE due to usb port problems... Does it get voided by tmobile? Please and thank you
Btw: i search all throught the forums and threads of knox for this and havent found anyone talking about the "WARRANTY EXCHANGE" like i said before ive read about ppl getting their device sent to repair rejected... But what about when they send u the front piece (no battery no back plated **refurbished**) and u send it back in a white box... Thats what i dont see anyone talking about...
Once again thanks in advance i just wanted to get that straightened out... :thumbup:
Sent from my GT-I9505G using Tapatalk
We are not positive if KNOX is used for warranty purposes. Warranty exchange can be done in person at a Tmobile store or having it shipped out. It is best to go to a store and try and get it replaced. A lot of the clerks are clueless about warranty and you shouldn't have any problems with an exchange. :thumbup:
Sent from my SGH-M919 using XDA Premium 4 mobile app
As long as you Odin the stock ROM you should be fine.
They don't seem to really care. They just want us to know they have the upper hand.
I've warranty exchanged a s3 and an s4 recently and just odin'd to stock.
No problems.
Sent from my SGH-M919 using xda app-developers app
Android_Monsters said:
As long as you Odin the stock ROM you should be fine.
They don't seem to really care. They just want us to know they have the upper hand.
I've warranty exchanged a s3 and an s4 recently and just odin'd to stock.
No problems.
Sent from my SGH-M919 using xda app-developers app
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With knox (0x1)?
Thanks in advance
Sent from my GT-I9505G using Tapatalk
xdapowerapps said:
We are not positive if KNOX is used for warranty purposes. Warranty exchange can be done in person at a Tmobile store or having it shipped out. It is best to go to a store and try and get it replaced. A lot of the clerks are clueless about warranty and you shouldn't have any problems with an exchange. :thumbup:
Sent from my SGH-M919 using XDA Premium 4 mobile app
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I never do the exchange thru a T-mobile store. I asked once about it to one of the reps at the store and they said i have to call (mytouch days lol) so ever since then I've always used the one year warrenty with Tmobile.. Not insurance or asurion... Simply..One year warrenty.. So they first serve the white box with the device then i send mine back in the same box within 7 days but i wanna know will they care about knox? Since its not a repair?..
Thanks in advance!
Sent from my GT-I9505G using Tapatalk
Anyone?
Sent from my GT-I9505G using Tapatalk
Slicktune said:
Anyone?
Sent from my GT-I9505G using Tapatalk
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I haven't exchanged any with the knox counter triggered, But I can tell you this much, a T-mobile rep is more concerned about water damage than anything else. that's why the 1st thing they do is to take ur battery out and check little white sticker it turns red/pinkish when exposed to water.
other than that u shouldn't have a problem, just odin back full stock and and take it back .. I would try it but I just replaced my old S4 a couple days ago and its working fine.
just go in there like a boss and demand an exchange... LOL JK
I broke my s3 screen the screen is black i know the lcd is gone. I want to do the insurance but im worried. They said i'd get a galaxy s4 if i do it. Im rooted though so would they notice or will I be ok?
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
jayjayjoker2 said:
I broke my s3 screen the screen is black i know the lcd is gone. I want to do the insurance but im worried. They said i'd get a galaxy s4 if i do it. Im rooted though so would they notice or will I be ok?
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
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it shouldnt matter broken screen as notihing to do with rooted phone they just want it back so they know its really broken i broke mine im with telus sent it back no prob
jayjayjoker2 said:
I broke my s3 screen the screen is black i know the lcd is gone. I want to do the insurance but im worried. They said i'd get a galaxy s4 if i do it. Im rooted though so would they notice or will I be ok?
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
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Flashing a stock 4.3 restore will return your phone to original (stock) ROM and kernel, un-root, reset your flash counter and install stock recovery. Once your warranty bit is tripped, however, there is no known method of resetting this. Unfortunately, with your LCD bust, you wouldn't be able to see what you are doing. You can only hope that since they wouldn't be able to see either ....
Larry2999 said:
Flashing a stock 4.3 restore will return your phone to original (stock) ROM and kernel, un-root, reset your flash counter and install stock recovery. Once your warranty bit is tripped, however, there is no known method of resetting this. Unfortunately, with your LCD bust, you wouldn't be able to see what you are doing. You can only hope that since they wouldn't be able to see either ....
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Looks like they are hardly consistent wit the warranty thing. I just saw a post from another guy who had exactly the same problem. Sent it to Telus and they declined claiming it was a physical damage not covered by warranty. I guess insurance works separately from the standard warranty. To be on the safe side, however, I just remembered I sometimes connect my i747 to an LED TV using a micro-USB to HDMI adapter. The adapter can be bought cheaply online and lets you use your TV or PC with HDMI as an image screen for your phone.
Larry2999 said:
Flashing a stock 4.3 restore will return your phone to original (stock) ROM and kernel, un-root, reset your flash counter and install stock recovery. Once your warranty bit is tripped, however, there is no known method of resetting this. Unfortunately, with your LCD bust, you wouldn't be able to see what you are doing. You can only hope that since they wouldn't be able to see either ....
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You should be able to adb into your phone though to see information. There are ways of doing this.
vbetts said:
You should be able to adb into your phone though to see information. There are ways of doing this.
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If I am not mistaken, you should be able to use the fastboot commands using ADB to flash things. He or she will need to have the packages he or she is needed to flash the 'fastboot' folder. He or she will also need the packages in order to do fastboot as well.
Where is that one I cant find 4.3 i already did triangle away so i think ill be ok and i have the HDMI adapter. Touch screen is dead though..
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
I was running cm10.2 on my original at&t s3 when the screen broke. I sent it back as-is and had no issues at all.