If I warranty out my gs3 will they allow me to color swap? (Also, I mostly want to swap because the processor can hardly handle a modified stock kernel without random FC's and crap)
They only send the phone not the back... So you'd have to buy a new back if you're able to convince them to send you a new color.
Sent from my Nexus 7 using xda app-developers app
They should allow you to color swap because it's still the same model. I know because vzw allowed me to color swap after using my warranty.
Sent from my SCH-I535 using xda premium
Now when I do this, do they send me a phone first? Or will I be phoneless?
rockneo said:
Now when I do this, do they send me a phone first? Or will I be phoneless?
Click to expand...
Click to collapse
They send you a phone first, then you have 7 days to ship the old one back. Be wary though, some warranty replacements are worse than the one you have now... Also, what are you gonna tell them? They wont warranty out because you have a custom kernel, if anything they will flag your device as void if you tell them that..
elesbb said:
They send you a phone first, then you have 7 days to ship the old one back. Be wary though, some warranty replacements are worse than the one you have now... Also, what are you gonna tell them? They wont warranty out because you have a custom kernel, if anything they will flag your device as void if you tell them that..
Click to expand...
Click to collapse
All you have to do is, while still rooted...install triangle away and reset the binary counter. Then just flash a stock odin tar. Depending on how long you have been on the device you may convince them to send you an alternate color.
Getting it stock isn't an issue! No worries gentlemen. I'll just play dumb and tell them it has buggy software after the update. I have insurance as well but I don't want to use that yet.
Sent from my SGH-T999 using xda app-developers app
Related
I just got my galaxy s2 a month ago and was wondering, if I get a hardware defect or brick, will Tmobile replace It as long as its the first year on contract? That is what happened about 4 years ago with my other phone but I would like to know if Tmobile will still do this.
Thanks
Sent from my SGH-T989 using Tapatalk
Rooting voids your warranty. If they can *see* its been rooted, you will be charged a restocking fee of $400+
Sent from my SGH-T989 using xda premium
It's best you go through Samsung, from eat I've heard, as they not really check if you're phones been rooted
htwnzballa09 said:
I just got my galaxy s2 a month ago and was wondering, if I get a hardware defect or brick, will Tmobile replace It as long as its the first year on contract? That is what happened about 4 years ago with my other phone but I would like to know if Tmobile will still do this.
Thanks
Sent from my SGH-T989 using Tapatalk
Click to expand...
Click to collapse
Well...i got mine about a couple months. They told me they could replace the phone only if phone has not been software or hardware modified..as i understand...only if they see phone is like when they gave it to u @ very first time. There is a way to restore ur phone and unroot it. So make sure u dowload the .tar file and keep it in PC in case u need to flash stock rom...via Odin before send phone to replace it....or any other similar situation. Follow the link at the bottom.
If u pay insurance Samsung will replace ur phone even if its stolen or lost. In that case u have to pay $150 in order to get a new one. Sorry about my english. ...just trying to help. Good luck.
http://forum.xda-developers.com/showthread.php?t=1513359
Sent from my SGH-T989 using XDA
ToledoG28 said:
Well...i got mine about a couple months. They told me they could replace the phone only if phone has not been software or hardware modified..as i understand...only if they see phone is like when they gave it to u @ very first time. There is a way to restore ur phone and unroot it. So make sure u dowload the .tar file and keep it in PC in case u need to flash stock rom...via Odin before send phone to replace it....or any other similar situation. Follow the link at the bottom.
If u pay insurance Samsung will replace ur phone even if its stolen or lost. In that case u have to pay $150 in order to get a new one. Sorry about my english. ...just trying to help. Good luck.
http://forum.xda-developers.com/showthread.php?t=1513359
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
I've heard of T-Mobile replacing the phone at the cost of the $130 for Tier 3 Smart Phones, but Samsung replacing them? I haven't heard of that.
Hmm...I voided my options the day I got mine, Lol.
TerrorCandii™ Gaming
I bought the insurance.
Thing is,everything in writing,it seems nothing is covered.
I spoke with tmo,and the insurance,and they both said "no matter what happens (excluding rooting/roms) "
Is covered.But in writing,nothing they said seems to be covered.
From my understanding tmo will replace the phone if its less than a year.But tmo is in financial hardship so who knows what they will do.
Im still waiting on a $30 credit for stuff I never purchased.
Forgive my English...
But,Im just illiterate.
Just go back to stock.its easy.
Sent from my SGH-T989 using XDA
Samsung warranties their devices for 1 year, it has nothing to do with tmobile. Return your device to stock and get a new one if there is a problem. If it's hard bricked tmobile cant tell what you've done to it, anyways. They send it to sammy and they jtag it and it goes back into circulation as a refurb.
You can reset the counter of flashes in order to return the phone for safe stocking
Sent from my SGH-T989 using xda premium
iwasblown said:
You can reset the counter of flashes in order to return the phone for safe stocking
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
But note, the flash counter is only changed when you flash roms through Odin. Any roms flashed through Clockwork Recovery will not add to the counter. Just adding on to what you said.
G1ForFun said:
But note, the flash counter is only changed when you flash roms through Odin. Any roms flashed through Clockwork Recovery will not add to the counter. Just adding on to what you said.
Click to expand...
Click to collapse
This is somewhat true. Some custom kernels such as cm kernel can add to the counter even if flashed through CWM.
Touche to the posts made by the community. Good work.
Sent from my SGH-T989 using xda premium
G1ForFun said:
But note, the flash counter is only changed when you flash roms through Odin. Any roms flashed through Clockwork Recovery will not add to the counter. Just adding on to what you said.
Click to expand...
Click to collapse
Hey g1...
I don't know much of Odin,but I returned to stock twice?
Would that show up as 2 for the flash count?
Sent from my HTC_Amaze_4G using XDA
sunlaw2 said:
Hey g1...
I don't know much of Odin,but I returned to stock twice?
Would that show up as 2 for the flash count?
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
Check your counter, sometimes it trips and sometimes it doesn't. Very simple to check yourself, as no one can tell you what's on your phone
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
I will be sending my phone ot samsung repair due to LCD issues but wanted to know if anyone has answer -
if the phone has stock image + root + NO TRIP COUNT INCREASE and status = Normal, does it still void the warranty as its ROOTED?
Anyone if has the same confi and have used the samsung repair please let me know
I just want to be sure so that they dont come back saying that phone is not covered due to warranty breakage...?
Why dont you just flash back to stock to be safe?
Sent from my SCH-I535 using Tapatalk 2
I don't believe so...
But if your problem is just with the lcd why not flash it back to stock first just in case?
Also.. What's wrong with your lcd if you don't mind me asking.. Is it a defect or something you did?
Sent from my SAMSUNG-SGH-I747 using xda premium
waiters said:
I don't believe so...
But if your problem is just with the lcd why not flash it back to stock first just in case?
Also.. What's wrong with your lcd if you don't mind me asking.. Is it a defect or something you did?
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
It got dropped it ....
Hi. I'm having issues with the charge port on my t989 and have a ticket to send back to Samsung for repairs. I'm currently running CM 10 rooted, which steps should I take before sending back? Should I unroot and also go back to stock ICS? If so, which guide should I look at? Thanks in advance!
This might help.
thanks. can anyone advise if they found it more preferable to send directly back to Samsung or work with T-Mobile in resolving hardware issues?
mobbarley said:
thanks. can anyone advise if they found it more preferable to send directly back to Samsung or work with T-Mobile in resolving hardware issues?
Click to expand...
Click to collapse
If you still have warranty and/or insurance then go with T-Mobile. They usually send the replacement device in a day or two and give you the return label to send the defective one back to them. Be sure to return them in time or they charge an outrageous fine. Hope this helps!
dilluj said:
If you still have warranty and/or insurance then go with T-Mobile. They usually send the replacement device in a day or two and give you the return label to send the defective one back to them. Be sure to return them in time or they charge an outrageous fine. Hope this helps!
Click to expand...
Click to collapse
thanks. should I bother with unrooting/going back to stock ICS?
Yes u need to unroot and go back to stock
Sent from my SAMSUNG-SGH-T989 using xda premium
thakrew317 said:
Yes u need to unroot and go back to stock
Sent from my SAMSUNG-SGH-T989 using xda premium
Click to expand...
Click to collapse
About to go through the same thing, when/how do i reset the odin/flash counter?
Thanks a lot for your help
I'm about to do this too. my power button.seems to be working for now but i want to get it stock so I have no worries when I acts up again
Sent from my SAMSUNG-SGH-T989 using xda premium
For what it's worth, I've sent about 10 phones back to T-Mobile over the course of 5 years...including cliq, g1, my touch, htc g2, gs, gs2, all of them were at least rooted to remove bloat ware at a minimum. I left them rooted and some even still loaded with whatever custom rom due to massive hardware failure. All covered under warranty and not once have I had a charge or anything said to me by T-Mobile.
All of my phones were also bought outright, no contract. I can't stand the subsidized contract crap and TMO treats you much nicer when you don't have a contract.
Sent from my SGH-T989 using xda app-developers app
So yesterday my brother called tmobile(its its account) to try a warranty exchange on my note, since my charging port is too loose. They said that my warranty is void becouse the phone been rooter. they went thru my web history and found the xda page there. So right mow im f*cked! no warranty and a phone woth a loose port! Gonna try unrooting for a while and not use the xda page for a while to see if does bastards will forget about me been rooted. Im gonna miss been rooted... ahhhhh!
Any one can visit xda. That should not be reason why they said you are rooted.
Unroot phone and get tmo on chat. May be that will work. Best of luck
Sent from my SGH-T999 using xda app-developers app
That means nothing. Return it in stock form and they must make it right.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Lol Careful op might be an undercover t mobile agent ... jk
BS
Carbon Nightly | Holo Glass Theme | Crack Flasher
s3rgio4 said:
So yesterday my brother called tmobile(its its account) to try a warranty exchange on my note, since my charging port is too loose. They said that my warranty is void becouse the phone been rooter. they went thru my web history and found the xda page there. So right mow im f*cked! no warranty and a phone woth a loose port! Gonna try unrooting for a while and not use the xda page for a while to see if does bastards will forget about me been rooted. Im gonna miss been rooted... ahhhhh!
Click to expand...
Click to collapse
Try calling samsung directly. They won't swap your phone instead will fix it. Still better than nothing.
chingoo04 said:
Try calling samsung directly. They won't swap your phone instead will fix it. Still better than nothing.
Click to expand...
Click to collapse
Or you can buy a new usb and fix it yourself http://www.etradesupply.com/oem-samsung-galaxy-note-ii-sgh-t889-charging-port-flex-cable-ribbon.html $12.00
deeznutz1977 said:
Or you can buy a new usb and fix it yourself http://www.etradesupply.com/oem-samsung-galaxy-note-ii-sgh-t889-charging-port-flex-cable-ribbon.html $12.00
Click to expand...
Click to collapse
That's not bad at all.
Sent from my GT-N7105 using Tapatalk 2
Z51 said:
That's not bad at all.
Sent from my GT-N7105 using Tapatalk 2
Click to expand...
Click to collapse
Cheaper then the warranty replacement fee t mobile charges
Im going to return it back to stock for sure. What ive been thinking was just taking it to the tmobile store directly, and from there maybe they can make the replace order. Thats what my sister did last time with her htc one s. Im going to try that first and if dont work im just gonna call Samsung.
s3rgio4 said:
Im going to return it back to stock for sure. What ive been thinking was just taking it to the tmobile store directly, and from there maybe they can make the replace order. Thats what my sister did last time with her htc one s. Im going to try that first and if dont work im just gonna call Samsung.
Click to expand...
Click to collapse
Don't forget triangle away if you've tripped your flash counter
Sent from my SGH-T889 using xda app-developers app
Sounds like your device status has changed to modified, go in download mode and check the binary counter.
If its "Yes" then use triangle away to reset the counter, and then odin back to stock.
Sent from my SGH-T889 using xda app-developers app
Yeah, it does say modified and thanks, I will use triangle away
s3rgio4 said:
So yesterday my brother called tmobile(its its account) to try a warranty exchange on my note, since my charging port is too loose. They said that my warranty is void becouse the phone been rooter. they went thru my web history and found the xda page there. So right mow im f*cked! no warranty and a phone woth a loose port! Gonna try unrooting for a while and not use the xda page for a while to see if does bastards will forget about me been rooted. Im gonna miss been rooted... ahhhhh!
Click to expand...
Click to collapse
So you actually think that they knew it was rooted based on a phone call someone else made?
Odin to stock triangle away then take to store
Sent from my SGH-T889 using Tapatalk 2
My wifes old vibrant was rooted and the speaker went out on it, took it too tmobile and they sent me a free replacement.
Sent from my SGH-T889 using xda app-developers app
Only reason they knew is due to not using triangle away.
Has nothing to do with visiting the xda forums. It would be bad businesses if they did that and unacceptable.
Many people here are not rooted who visit these forums.
Fancy pants Note ||
What about mobile odin? I used it and flashed the version I was with mobile odin and it returned me back to stock even when I was rooted and running JM11. It all said no no and official. And normal status.
Sent From Land Of Ooo. Using a Jedi Mastered Note 2.
"Where you think she at when she ain't with you?"...
Galaxysm said:
What about mobile odin? I used it and flashed the version I was with mobile odin and it returned me back to stock even when I was rooted and running JM11. It all said no no and official. And normal status.
Sent From Land Of Ooo. Using a Jedi Mastered Note 2.
"Where you think she at when she ain't with you?"...
Click to expand...
Click to collapse
The t mobile dude was trolling him and he bit., plain and simple
Some people are just gullible.
Sent from my SGH-T889 using xda premium
Try a good protection plan, so in the future you can skip dealing with T-Mob.
http://www.squaretrade.com/
Ok i know if my Knox counter changes to anything higher than 0x0 it gets voided right... Ok cool but voided/rejected by who? Samsung? Or tmobile's warrenty exchange? Because from what i read everyones talking this repair this n that "i sent out for repair.." Ok but im not sending anything for repair its a WARRENTY EXCHANGE due to usb port problems... Does it get voided by tmobile? Please and thank you
Btw: i search all throught the forums and threads of knox for this and havent found anyone talking about the "WARRANTY EXCHANGE" like i said before ive read about ppl getting their device sent to repair rejected... But what about when they send u the front piece (no battery no back plated **refurbished**) and u send it back in a white box... Thats what i dont see anyone talking about...
Once again thanks in advance i just wanted to get that straightened out... :thumbup:
Sent from my GT-I9505G using Tapatalk
We are not positive if KNOX is used for warranty purposes. Warranty exchange can be done in person at a Tmobile store or having it shipped out. It is best to go to a store and try and get it replaced. A lot of the clerks are clueless about warranty and you shouldn't have any problems with an exchange. :thumbup:
Sent from my SGH-M919 using XDA Premium 4 mobile app
As long as you Odin the stock ROM you should be fine.
They don't seem to really care. They just want us to know they have the upper hand.
I've warranty exchanged a s3 and an s4 recently and just odin'd to stock.
No problems.
Sent from my SGH-M919 using xda app-developers app
Android_Monsters said:
As long as you Odin the stock ROM you should be fine.
They don't seem to really care. They just want us to know they have the upper hand.
I've warranty exchanged a s3 and an s4 recently and just odin'd to stock.
No problems.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
With knox (0x1)?
Thanks in advance
Sent from my GT-I9505G using Tapatalk
xdapowerapps said:
We are not positive if KNOX is used for warranty purposes. Warranty exchange can be done in person at a Tmobile store or having it shipped out. It is best to go to a store and try and get it replaced. A lot of the clerks are clueless about warranty and you shouldn't have any problems with an exchange. :thumbup:
Sent from my SGH-M919 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I never do the exchange thru a T-mobile store. I asked once about it to one of the reps at the store and they said i have to call (mytouch days lol) so ever since then I've always used the one year warrenty with Tmobile.. Not insurance or asurion... Simply..One year warrenty.. So they first serve the white box with the device then i send mine back in the same box within 7 days but i wanna know will they care about knox? Since its not a repair?..
Thanks in advance!
Sent from my GT-I9505G using Tapatalk
Anyone?
Sent from my GT-I9505G using Tapatalk
Slicktune said:
Anyone?
Sent from my GT-I9505G using Tapatalk
Click to expand...
Click to collapse
I haven't exchanged any with the knox counter triggered, But I can tell you this much, a T-mobile rep is more concerned about water damage than anything else. that's why the 1st thing they do is to take ur battery out and check little white sticker it turns red/pinkish when exposed to water.
other than that u shouldn't have a problem, just odin back full stock and and take it back .. I would try it but I just replaced my old S4 a couple days ago and its working fine.
just go in there like a boss and demand an exchange... LOL JK