Hi all I have a problem with Nokia Lumia 900 locked to At&t network, I purchased the mobile from **** usa with broken screen, I fixed the screen and the phone was working 100% except that I could not test the phone for calls as it was locked to At&t network and I am in the United Kingdom and I was waiting for unlock solution.
Anyway I plugged the phone in to Zune and it reported there was an update for the phone so I let it update and it got to 100% and finished, now the phone was in boot loop it kept restarting and getting to were it nearly switched on then reported it had a low battery and shut down and rebooted again and again. I left the phone on charge all night and it was the same in the morning rebooting.
I left the phone for a few days and I thought I would try it again and it was the same, but then I tried to back up the software and the phone worked again, it switched on as normal etc and worked fine.
I plugged the phone into Zune again and it told me to update again and I thought they may have fixed it so I updated it again and now I have the same problem stuck in boot loop mode again.
I decided to take the mobile phone to Maidstone Nokia Care Centre and they had a look at it and flashed the mobile using Nokia Care Suite as I went into the Techs room, the phone flashed to 100 % but would not start again it was stuck in boot loop mode.
The Nokia Tech thought this phone was a Uk phone even though I told him it was USA at&t network so obviously he flashed the phone with UK software, I then told him again that it was a UK phone again and maybe he had flashed the wrong software.
His manager heard me then and said he could not do anything else to the phone as it was a USA mobile and Nokia Care Centre only covers European phones.
Now my question is this I have the right software to go on the phone which I think is RM-808 At&t Cyan software.
But I cannot boot the phone fully although I can get it into download mode, the Tech stated that you can not do this on a windows phone so how can I reflash this device, can you do it using linux or maybe a dos based program can somebody please help me reinstall the correct software.
All help much appriciated thankyou.
guru1606 said:
Hi all I have a problem with Nokia Lumia 900 locked to At&t network, I purchased the mobile from **** usa with broken screen, I fixed the screen and the phone was working 100% except that I could not test the phone for calls as it was locked to At&t network and I am in the United Kingdom and I was waiting for unlock solution.
Anyway I plugged the phone in to Zune and it reported there was an update for the phone so I let it update and it got to 100% and finished, now the phone was in boot loop it kept restarting and getting to were it nearly switched on then reported it had a low battery and shut down and rebooted again and again. I left the phone on charge all night and it was the same in the morning rebooting.
I left the phone for a few days and I thought I would try it again and it was the same, but then I tried to back up the software and the phone worked again, it switched on as normal etc and worked fine.
I plugged the phone into Zune again and it told me to update again and I thought they may have fixed it so I updated it again and now I have the same problem stuck in boot loop mode again.
I decided to take the mobile phone to Maidstone Nokia Care Centre and they had a look at it and flashed the mobile using Nokia Care Suite as I went into the Techs room, the phone flashed to 100 % but would not start again it was stuck in boot loop mode.
The Nokia Tech thought this phone was a Uk phone even though I told him it was USA at&t network so obviously he flashed the phone with UK software, I then told him again that it was a UK phone again and maybe he had flashed the wrong software.
His manager heard me then and said he could not do anything else to the phone as it was a USA mobile and Nokia Care Centre only covers European phones.
Now my question is this I have the right software to go on the phone which I think is RM-808 At&t Cyan software.
But I cannot boot the phone fully although I can get it into download mode, the Tech stated that you can not do this on a windows phone so how can I reflash this device, can you do it using linux or maybe a dos based program can somebody please help me reinstall the correct software.
All help much appriciated thankyou.
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I'm not an expert on this. However, I have done this enough times to know this should help you out. Check out this thread. Read it through, download the parts, watch the video. It should help you get back to where you need to be and still have an updatable device. If you have any questions afterwards...post the specifics and someone will help.
NOTE: Some of what you describe sounds strange. Make sure your device is charged 100% before trying this.
http://forum.xda-developers.com/showthread.php?t=1605144
Related
Not sure if anyone else has had this problem but i randomly get mobile network drops once or twice a week. The phone works perfectly well but the mobile network just drops, you cannot scan for network at all. The only way i have found around it is to enable plane mode to drop all connections and then turn plane mode back off so the network starts up. This often takes between 5 - 10 mins for it to kick in.
Tried two roms but now back to stock but still happening.
Have you tried flashing the latest radio? They are listed in the dev section.
The recent OTA 1.21.405.2 update included a new radio I think. Did you put this on too?
Since then, I have also been having the network drop out. I am missing a lot of calls as a result. Prior to this update I had two months of problem-free operation on my stock 2.1 ROM.
From reading the google forums, this is a wide-spread issue. The light at the end of the tunnel seems to be that people updating to 2.2 froyo seem to see the problem stop. Two weeks to wait for us stock ROM boys according to the rumours then! Fingers crossed.
It's a bit embarrassing having this flashy toy when it struggles to be a phone at random intervals. At the weekend one of my less techy friends was waving his Nokia 6210i in my face saying, "At least I can make and recieve calls!". So I changed the language on his phone to Turkish when he left it lying about. The old ones are the best.
I am going to test the 1.21.405.2 theory by doing a factory reset later this week when I have time. Problem should persist if it is the new radio. Will post back with the results.
OK did a factory reset this morning. I left all my apps off, and did not set back up any google account business. I basically left it as a standard mobile phone.
Within 7 hours, guess what....yes it's lost the connection again. Strongly believe this is a radio problem. I'm too noob to know if I can flash the radio without rooting. Anyone?
I have since submitted my complaint with HTC CS. Will await their response, and post it here.
In the interim, turning airplane mode off and on again does regain the connection, and I have installed an app from the market place called "No Coverage Alert". It will now beep and buzz if I loose the connection so at least I will be aware every time it bombs out. Far from ideal but should do for now.
Watch this space.
Yes i have tried the two radios posted but i havent tried any international ones such as europe or asia. I still randomly get network drop and i need to turn radio off and back on again for it to pick up.
Maybe i should ask a chef if these drops are logged anywhere on the device so i can root in and look at the logs myself and diagnose what the network drop is on my phone.
Just to confirm, tried multiple radios and roms, i know exactly what i am doing all i would like is explaination of why it happens. It is not user error as i have tried with stock rom, no fancy apps etc to stop it from working or changing config.
its got something to do with the network radio libs that need a service restart. i am 100% sure if i rooted in and knew which service to restart it would work also
Erm.... this is a little embarrassing but I feel I need to own up to prevent misleading anyone. I have arranged with HTC customer support to send my Desire back for repair. They pick it up Monday.
I bought a cheap £10 phone to keep me going. It arrived this morning. After I had finished laughing at it, I put the SIM card in and powered up the phone.
"No SIM card instered" was the message it greeted me with. After numerous power-up and power downs, and some SIM card hoakee-coakee, it finally recognised the SIM card......then dropped the signal to Orange. EXACTLY what my HTC Desire did.
Doh.
I had tried the SIM card in another phone (my girlfriends Blackberry) when the problems first started and it had worked straight away. But the SIM card seems to be random in it's failures. Should have tested more rigorously.
Sorry guys but in my instance it seems I have simply a faulty SIM card. The first one I have ever had go wrong in 12 years, but there you go. I was too fast to blame Android/HTC.
A|ex, please try your SIM card in another handset. Do several power-ups to see if it goes wrong. Would explain why trying numerous radios/ROMs has not helped you.
Let me know?
I had the same issue. Talked all day and evening, then toyed around with the phone a little, flashed a new ROM, no connection. oO okay, that's weird. Tried 3 different ROMs, reset to factory settings. Went to Orange, the SIM was borked. Thankfully, getting a new one took all of 5 minutes and didn't cost me a dime.
Yep. Was the SIM card. The new one arrived from Orange this morning. Popped it in and it's working straight away. My 3G has even improved slightly I reckon.
Six hours of use and not one drop yet.
Thank god for that.
Updated to the latest firmware, and still having data loss issues. I fixed the APN, and restarted the device and it works fine for a bit, but a day or two goes buy and I have to restart the device again. We've even got another one from AT&T.
Anybody else having this issue?
Same here
Hey, I have been having the same issues since day 1, I havent tried to replace or return my phone because I bought it from an ebay seller and I am living in Ecuador, so its kind of expensive just to try to send it back and possibly with no response or telling me that is a network issue of my country.
Each time I go to a place with a weak signal, the phone will go to "E", and the connection wil drop, after a few minutes return to "4G", but the connection won't return at all, the only way to restore the connection is by rebooting.
By the way, I have done like 10 hard resets, and even reloaded the firmware with nokia care suite, and nothing, the problem persists.
My wife is using a Lumia 710, and it works perfectly.
You are the first person in all the web, I have found that has still has this issue
I am using an unlocked lumia 900 from rogers
I have an S2 i9100p which was originally locked to orange under contract, before the contract in late 2013 expired I had it unlocked and everything worked fine until one day it stopped, completely blank, not even switching on... I sent it back to a registered Samsung Repairer and when i got it back everything was different due to the repairs they made, the android version was different to the version i had originally and the phone was no longer unlocked... I have since tied many methods, bought a code online, still locked... on 3 seperate occasions i took it to a local unlocking shop and each time they couldnt do it and couldnt explain why... I have also rooted it with frama root as its the only rooting software that has seemed to work since the repair and then tried the samsung unlock app from this site in the playstore, some apps dont even recognise the phone as a samsung settings for about device > status under phone number say its unknown but recognises the device name and model, imei, etc.. but still no avail to unlocking.... can anyone shed any alternate solutions on how i can unlock this? I dont wanna take it back to the samsung place cos they are so far away and want to charge £50 to try, not to unlock it, to try.... please someone gimme a solution as orange dont provide a good enough service for the area i live and my general usage needs require more than they offer on a payg orange sim (the only sims that work)... ive periodically tried different cards in the hope that it unlocked magically but always get the same screen sim network unlock pin which i dont have , help before my phone becomes a high speed projectile
My phone shuts down randomly, along with frequent network fluctutations. But when i remove the simcard the phone works fine. I recently flashed the .283 (4.4.4) US version while i am from India. Can it be the reason for this weird behavior? Do different ftf files have different basebands even for same model (c6502) ?
Also can anyone give me the indian baseband flashable by flashtool?
BLUF: Turn of Stamina mode (or whatever super battery saver program your phone has) and uncheck or disable Android Device Manager under Device Administrators.
Try turning off your stamina mode or what ever super battery saving program your phone has. I had the same problem. There is some sort of conflict with US SIMs. While a SIM is sending data (IE not while connected to wifi) and while the phone is sleeping, the SIM (i believe SIM Tool Kit) get stupid confused and tries to wake the phone and then just reboots. This is just a theory. What I do know is that I had random reboot problems when I switched from my European SIM to an American SIM. Same phone, the only change was the SIM. After several days, I found out that it only occurred when idling, with STAMINA mode activated, not connected to Wifi. I was able to constantly recreate the problem to confirm the conflict. It worked for me, I hope it works for you.
similar problem here
I am also facing similar problem. But this is now related to SIM at all.
My symptoms are -
1) Network signal drops and disconnects
2) Phone is not able to send/receive data, especially 2G data
3) Phone reboots randomly. This happens right after there are data send/receive issues
4) Lately, phone is not able to reboot at all. Sometimes SONY appears and phone goes off. Sometimes this happens after XPERIA, sometimes after boot is complete phone goes off.
I am not sure why this is happening. This started happening after gsam battery monitor was installed. I uninstalled that, but problem is not solved. And frequency of this seems to be increasing day by day.
I am trying repair in PC companion now, but not sure if this is useful.
Phone details - Xperia ZL, C6502, 4.4.4 build 10.5.1.A.0.283, 13 months old, India
Anybody else having similar issue? Any solutions?
Never buy sony again
Finally, my phone died.
Symptoms were not exactly like battery issue mentioned by others. But at the end this seems like battery issue only.
Phone works ok when connected to charger. Once you remove, it dies within 5 minutes.
Went to sony service center, they almost refused to repair it. Asking me to either buy refurbished one or buy another SONY with discount.
This is insane and utterly irresponsible.
They should be able to repair any phone released in last 2 years at minimum. They are saying that they cannot repair this specific model! I dont know how true this is.
This is extremely disappointing, I would never buy SONY product again. And would also appeal fellow members to do the same.
This phone lasted only for 14months. Warranty is only for 12 months, so my bad luck.
This battery issue is clearly a design flaw. Whats more shocking is that they are not ready to do anything to it, even when I am ready to pay for it. I am feeling like going to consumer court.
Compare this to Nokia 5800, which I repaired(broken lcd screen) after 3 years without any fuss, just 4k rs and 1 day! and it was ready to go...
I hate sony now and would ask fellow Indian users at least to refrain from Sony(as we buy phones off contract with meager 1 year warranty). I am so disappointed that now paying more than 10k for 1 year warranty seems very illogical to me! I am now all for micromax, xiomi and all such cheap phones! They are much much more value for money than this sony crap.
Needed a phone to fill the app-gap coming from Windows(don't judge) until contract expires, and bought a H791 5X on ebay last October. (more on that). Works very well for about 8 month, then it started bootlooping. Searched XDA and found thread by xcnathan32, managed to revive it. Yesterday it was updating apps(not OTA security patch), dropped dark, and won't turn on at all. Held power+vol down until fingers turned blue, and maybe 1 in 20 chance it will light up, warns that bootloader is unlocked, then stop responding and drop dark again. Twice I got it to get to recovery screen, but it froze on one occasion, and on the other occasion shows a weird orange line towards bottom of screen, and I wasn't able to flash anything before it froze again.
As I'm fairly certain this is a hardware issue, I tried chatting LG support. Gave them IMEI, and they say this is a international phone, so LG USA won't support it. chatted with Google, really nice service, but when I gave them IMEI they couldn't bring up any warranty option since they don't have my IMEI in inventory...suggested calling LG support. Just called them, and they checked IMEI and said the same thing from chat(they even greeted me by name without me saying a word), but they did tell me my IMEI belongs in JAMAICA. YeahMan. Or...NoMan?
So I'm running out of options - what should I try next? give up? Go the Chinese route for repair?(and 4GB upgrade?) new ones are on ebay for ~230 so repair in US doesn't make much $ sense...
TL;DR: got international 5x, bootlooped, no repair from LG/Google, what do?