Develop Bugs

[Q] Help - HTC One X physical touch buttons stopped working

Hi folks. Today I experienced a strange behavior with my phone. The physical touch buttons at the bottom of the screen stopped working. I have tried installing other launchers but that did not solve the problems. It seems like a hardware failure. Can anyone help with ideas to solve this issue? Thanks
UPDATE: I pressed all three buttons simultaneously and they now seem to work fine. Hope this is a solid solution.

Hi
I have the same problem with my device but pressing all 3 buttons simultaneously does not work.
What is the exact process you followed when pressing the buttons? were in you in a specific screen or app when you did this? or perhaps you held the buttons for an extended period?
Thanks

Probably a general android bug, had this on my old nexus one and a reboot always sorted it
Sent from my HTC One X using XDA

pranam said:
Hi
I have the same problem with my device but pressing all 3 buttons simultaneously does not work.
What is the exact process you followed when pressing the buttons? were in you in a specific screen or app when you did this? or perhaps you held the buttons for an extended period?
Thanks
Click to expand...
Click to collapse
do a factory reset(back up your stuff first) then if the buttons are still not working then try to press all of them at once. that should definitely work.

thanks but nothing seems to work. The bottom bit of the screen (just above the buttons) is also not working so I've sent it back in
hopefully i get a working one soon!

i have the same problem with extras ((
bottom buttons not working, none of the three. when i try to press back or menu, sometimes nothing happens and sometimes i press above, like menu at home page. And also when i try touching them after a while the phone gets crazy, and starts to make strange things like entering some apps, switching between them, taking screen shots (normally i do not know how to do it), beeping, and going on like this without stopping. if i can press power of, it stops, otherwise it goes on himself.
My device is original , original rom without root, or something else. i just install apps from market thats all.
Please help me, now i can not use my phone

I had a similar problem, it was a hardware fault.
Couldn't use the hardware buttons anymore and the 1st centimeter above the buttonskeys was living his own life.
Friday I brought my phone back (unlocked) to a HTC service center near me and today (Monday) !! I got it back, repaired with a new LCD screen (all under warranty).
The positive side is that I have no scratches anymore in my screen, 1st thing i'm going to do is buying a screen protector.

Hi.
Same problem, physical buttons on bottom does not work.
The story:
Left my phone with my son for 3 days, came back, got phone back with buttons not working any more.
(Homer Simpson struggling Bart mode on).
Naturally, my son got no idea what happened etc.
Sent it back to HTC on warranty, they picked it up last friday, and I already got it back.
Reason for fault was water damage (got pictures attached from htc).
(Homer Simpson struggling Bart mode on).
UNREPAIRABLE as HTC states.
Problem is, buttons are ONLY thing which does not work. Everything else works fine, touchscreen, camera, etc etc.
As I went and read few forums, seems that there's some connection lost between physical buttons, and mainboard, is that correct?
Finally my question - If I will replace whole front panel (LCD + panel with buttons), would it be possible to make it work again?
Brand new complete front panels are like 40GBP on ebay...
(I will not be trying to replace buttons only, as I read, it is a bit more difficult...)
Help?

Install a ROM which has on screen buttons. You won't even notice the cap. buttons after a couple o' days especially if you switch off the lights.
And they are totally customizable - you can have up to 5 buttons if you want.
Cost: 0 (zero) GBP.
PS. Don't strangle your son LOL
Sent from my One X

TToivanen said:
Install a ROM which has on screen buttons. You won't even notice the cap. buttons after a couple o' days especially if you switch off the lights.
And they are totally customizable - you can have up to 5 buttons if you want.
Cost: 0 (zero) GBP.
PS. Don't strangle your son LOL
Sent from my One X
Click to expand...
Click to collapse
So thats one way of doing it, btw - which rom?
but i really would like to make buttons work... maybe I will risk those 40gbp and I will try to repair it....

hajaku said:
So thats one way of doing it, btw - which rom?
but i really would like to make buttons work... maybe I will risk those 40gbp and I will try to repair it....
Click to expand...
Click to collapse
IceColdJelly 4.2.1 by LorD ClockaN :good:

Hi Guys.
Got my HOX wet when hiking, and now my three buttons are dead.
I am running Venom 3.7.7 and have found Button Savior (search on the market) is a perfect replacement for the broken back/home buttons.
Good luck to all who have the same problem.

Touch Problems with HTC 10

Hi HTC fellows,
I have bought htc 10 three days back. Initially there was no issue with the phone. However, after an update of around 300mb came, the phone started behaving abnormal.
When i try to drag the app notification bar down, it doesnt respond , instead the home screen either moves left or right.
Sometimes the camera button stucks and doesnt capture photo.
Sometimes the keypad behaves abnormal.
In short, the touch is not responding right.
Please help me guyz.

SalmanHTC10 said:
Hi HTC fellows,
I have bought htc 10 three days back. Initially there was no issue with the phone. However, after an update of around 300mb came, the phone started behaving abnormal.
When i try to drag the app notification bar down, it doesnt respond , instead the home screen either moves left or right.
Sometimes the camera button stucks and doesnt capture photo.
Sometimes the keypad behaves abnormal.
In short, the touch is not responding right.
Please help me guyz.
Click to expand...
Click to collapse
Take it back

SalmanHTC10 said:
Hi HTC fellows,
I have bought htc 10 three days back. Initially there was no issue with the phone. However, after an update of around 300mb came, the phone started behaving abnormal.
When i try to drag the app notification bar down, it doesnt respond , instead the home screen either moves left or right.
Sometimes the camera button stucks and doesnt capture photo.
Sometimes the keypad behaves abnormal.
In short, the touch is not responding right.
Please help me guyz.
Click to expand...
Click to collapse
htc touch screen definitely responds differently than my moto maxx did.
sometimes, close is "good enough", and the screen responds with very-close-but-no-contact touches.
also, the edges are very sensitive. sometimes i hold the phone in a manner that hinders desired response.
i have intermittent text input problems, but im not 100% sure its related to touch.
i've had to retrain myself on this device. i would love a way to trim the sensitivity.

yldlj said:
Take it back
Click to expand...
Click to collapse
Take it back? The update?

Yeah, I want to lower sensitivity a little bit. And tune the double tap too.

SalmanHTC10 said:
Take it back? The update?
Click to expand...
Click to collapse
The phone. Its 3 days old and not working properly.

Touch issue

I dropped my phone from a 2 ft height. Everything was working fine. The display also has not got any crack as I had tempered glass applied. But on-screen navigation bar was not working. So I thought factory reset would work. I was on Paranoid Android 7.3.0 Dev ROM. But it did worse.
Now the touch works for only 2 seconds of screen on. And again I turn off the screen and turn it back on, the touch works for 2 seconds only. What could be the issue? Hardware?

Yes,I believe its hardware issue.

Workaround
I too got the same issue. I tried one workaround indicated by someone else on another thread. Follow below steps
Press power button to put screen off
Hold phone in left hand and put left thumb on screen
Press power button to start screen
Touch with right hand fingers
It will work till left thumb is there on screen..
If touch is lost follow from step one
Atleast this helps alot instead of only 2-3secs stuff..
Thanks to one who indicated this workaround

Touchscreen Occasionally not responding

Greeting,
I have a weird issue where occasionally after I unlock my phone, my screen doesn't respond to touches.
The phone works and responds to physical button presses but not touch.
Not sure exactly when it started happening but I've noticed this since last week.
Any idea what might be causing this?
I'm running Android Pie 52.0.A.3.202.

Sydrox said:
Greeting,
I have a weird issue where occasionally after I unlock my phone, my screen doesn't respond to touches.
The phone works and responds to physical button presses but not touch.
Not sure exactly when it started happening but I've noticed this since last week.
Any idea what might be causing this?
I'm running Android Pie 52.0.A.3.202.
Click to expand...
Click to collapse
Please upgrade to the newest firmware.

Sydrox said:
Greeting,
I have a weird issue where occasionally after I unlock my phone, my screen doesn't respond to touches.
The phone works and responds to physical button presses but not touch.
Not sure exactly when it started happening but I've noticed this since last week.
Any idea what might be causing this?
I'm running Android Pie 52.0.A.3.202.
Click to expand...
Click to collapse
Got the same issue on 52.0.A.8.50. Usually opening the app drawer then hitting back solves it - otherwise none of the virtual buttons work.

Searching the web it seems touch screen issues are pretty common on this phone. I'm a bit surprised there isn't more being said here about it. Some experience delayed response, dead areas and no response at all. I have all those issues. Yes I am on the latest firmware. I bought the phone used with a cracked screen. I checked it out and everything seemed fine. I didn't use the phone, just set it aside til replacement screen came. I should have used the phone to thoroughly check it out but didn't want to go through the set up process as I was thinking of B/L unlock and root. New screen came, put it on and seemed to be working fine then screen would be unresponsive. I did factory reset, software update, software repair, went into settings and made sure sure everything was good there, nothing helped. The center of the screen (it's low and a bit off center) is pretty much dead. To open launcher I have to touch and hold near the top of the display. Touch and hold apps is tricky. Usually the app just opens. When I do get it to hold, I can't drag it anywhere. Also, icons in the drop down menu cannot be rearranged or edited. I can swipe up/down, side to no problem. Whenever touch goes dead completely, the home, back and minimize buttons go grey. Tapping the power button gets them back functioning again. . Function test fail. Free draw lets me make a few seconds of scribbles then freezes. The x and rectangle block draw does the same. Tapping power button does nothing to unfreeze either. The color test pass even the block one where you toggle on/off sections of the screen in blocks. It's really weird. First impression would lead me to the screen but it really acts like a software issue. From what I've read so far this phone uses two different display drivers. I not seen anything on how to change that and it would more than likely mean B/L unlock and root, which I'm not against doing. I would just like to know definitively if it's hardware or software. Any input would be greatly appreciated.
Thanks

bobsright said:
Searching the web it seems touch screen issues are pretty common on this phone. I'm a bit surprised there isn't more being said here about it. Some experience delayed response, dead areas and no response at all. I have all those issues. Yes I am on the latest firmware. I bought the phone used with a cracked screen. I checked it out and everything seemed fine. I didn't use the phone, just set it aside til replacement screen came. I should have used the phone to thoroughly check it out but didn't want to go through the set up process as I was thinking of B/L unlock and root. New screen came, put it on and seemed to be working fine then screen would be unresponsive. I did factory reset, software update, software repair, went into settings and made sure sure everything was good there, nothing helped. The center of the screen (it's low and a bit off center) is pretty much dead. To open launcher I have to touch and hold near the top of the display. Touch and hold apps is tricky. Usually the app just opens. When I do get it to hold, I can't drag it anywhere. Also, icons in the drop down menu cannot be rearranged or edited. I can swipe up/down, side to no problem. Whenever touch goes dead completely, the home, back and minimize buttons go grey. Tapping the power button gets them back functioning again. . Function test fail. Free draw lets me make a few seconds of scribbles then freezes. The x and rectangle block draw does the same. Tapping power button does nothing to unfreeze either. The color test pass even the block one where you toggle on/off sections of the screen in blocks. It's really weird. First impression would lead me to the screen but it really acts like a software issue. From what I've read so far this phone uses two different display drivers. I not seen anything on how to change that and it would more than likely mean B/L unlock and root, which I'm not against doing. I would just like to know definitively if it's hardware or software. Any input would be greatly appreciated.
Thanks
Click to expand...
Click to collapse
Maybe the Screen Connector wasn't 100% clean.
Or not only the screen is damaged.
I heard that the touch problems are mostly fixed with PIE. The closed source clearpad touch driver is..... Hoping Q gives us an further updated driver.
You still get sometimes ghost touches on higher workload or if the keyboard app is slow, but if you have dead spots the hardware sounds damaged.

HTC 10 unresponsive - screen or on/off button problem?

Hello,
I have a problem with a family member's HTC 10. Today their phone somehow got stuck with a black unresponsive screen, as if the LCD and the touch matrix (sp?) were both dead. It wouldn't restart after pressing on/off + volume button (tried with both volume buttons alternately). When pressing home, the back button and the other one would light up as usual, but it didn't turn on the phone, and neither did the on/off button.
The on/off button seemed kinda stuck halfway, and it usually has a smaller press/unpress "distance" than the one on my own HTC 10, so I'm guessing it was due to a stuck button. Said family member loves taking screenshots and complains that the button works poorly.
Is this a stuck button problem? Is this fixable or should we throw away the phone and buy a new one? The phone started working normally on its own after a few hours, but obviously this is something that needs to be fixed.
Thanks for reading, any help will be much appreciated!
Edit: It was all hardware problems, ended up taking it to the shop and getting parts replaced, works fine now.