Hi folks. Today I experienced a strange behavior with my phone. The physical touch buttons at the bottom of the screen stopped working. I have tried installing other launchers but that did not solve the problems. It seems like a hardware failure. Can anyone help with ideas to solve this issue? Thanks
UPDATE: I pressed all three buttons simultaneously and they now seem to work fine. Hope this is a solid solution.
Hi
I have the same problem with my device but pressing all 3 buttons simultaneously does not work.
What is the exact process you followed when pressing the buttons? were in you in a specific screen or app when you did this? or perhaps you held the buttons for an extended period?
Thanks
Probably a general android bug, had this on my old nexus one and a reboot always sorted it
Sent from my HTC One X using XDA
pranam said:
Hi
I have the same problem with my device but pressing all 3 buttons simultaneously does not work.
What is the exact process you followed when pressing the buttons? were in you in a specific screen or app when you did this? or perhaps you held the buttons for an extended period?
Thanks
Click to expand...
Click to collapse
do a factory reset(back up your stuff first) then if the buttons are still not working then try to press all of them at once. that should definitely work.
thanks but nothing seems to work. The bottom bit of the screen (just above the buttons) is also not working so I've sent it back in
hopefully i get a working one soon!
i have the same problem with extras ((
bottom buttons not working, none of the three. when i try to press back or menu, sometimes nothing happens and sometimes i press above, like menu at home page. And also when i try touching them after a while the phone gets crazy, and starts to make strange things like entering some apps, switching between them, taking screen shots (normally i do not know how to do it), beeping, and going on like this without stopping. if i can press power of, it stops, otherwise it goes on himself.
My device is original , original rom without root, or something else. i just install apps from market thats all.
Please help me, now i can not use my phone
I had a similar problem, it was a hardware fault.
Couldn't use the hardware buttons anymore and the 1st centimeter above the buttonskeys was living his own life.
Friday I brought my phone back (unlocked) to a HTC service center near me and today (Monday) !! I got it back, repaired with a new LCD screen (all under warranty).
The positive side is that I have no scratches anymore in my screen, 1st thing i'm going to do is buying a screen protector.
Hi.
Same problem, physical buttons on bottom does not work.
The story:
Left my phone with my son for 3 days, came back, got phone back with buttons not working any more.
(Homer Simpson struggling Bart mode on).
Naturally, my son got no idea what happened etc.
Sent it back to HTC on warranty, they picked it up last friday, and I already got it back.
Reason for fault was water damage (got pictures attached from htc).
(Homer Simpson struggling Bart mode on).
UNREPAIRABLE as HTC states.
Problem is, buttons are ONLY thing which does not work. Everything else works fine, touchscreen, camera, etc etc.
As I went and read few forums, seems that there's some connection lost between physical buttons, and mainboard, is that correct?
Finally my question - If I will replace whole front panel (LCD + panel with buttons), would it be possible to make it work again?
Brand new complete front panels are like 40GBP on ebay...
(I will not be trying to replace buttons only, as I read, it is a bit more difficult...)
Help?
Install a ROM which has on screen buttons. You won't even notice the cap. buttons after a couple o' days especially if you switch off the lights.
And they are totally customizable - you can have up to 5 buttons if you want.
Cost: 0 (zero) GBP.
PS. Don't strangle your son LOL
Sent from my One X
TToivanen said:
Install a ROM which has on screen buttons. You won't even notice the cap. buttons after a couple o' days especially if you switch off the lights.
And they are totally customizable - you can have up to 5 buttons if you want.
Cost: 0 (zero) GBP.
PS. Don't strangle your son LOL
Sent from my One X
Click to expand...
Click to collapse
So thats one way of doing it, btw - which rom?
but i really would like to make buttons work... maybe I will risk those 40gbp and I will try to repair it....
hajaku said:
So thats one way of doing it, btw - which rom?
but i really would like to make buttons work... maybe I will risk those 40gbp and I will try to repair it....
Click to expand...
Click to collapse
IceColdJelly 4.2.1 by LorD ClockaN :good:
Hi Guys.
Got my HOX wet when hiking, and now my three buttons are dead.
I am running Venom 3.7.7 and have found Button Savior (search on the market) is a perfect replacement for the broken back/home buttons.
Good luck to all who have the same problem.
Related
Ive had this issue for over a week now. Often when I need my phone and turn it on from the Power/On button at the top, the screen stays black, it doesnt turn on. I can see the bottom hardware buttons light up and the touchscreen seems to work, I can feel the haptic feedback when pressing the screen... Assume its a connection issue - anyone had the same problem?
I have the same issue, but just turn the lock on again (hardware buttons turn off) and unlock the phone, and then the screen comes on.
Help!
This has gone really bad now! Ive tried find help on the net, but nothing so far!
I have removed the SD card, Sim. Tried with and without. I have hard and soft reset the Desire severeal times. It works well for a while, but the problem kicks in sooner or later.
Pressing the power button the buttons light up, the screen vibrates but its black, not turning on. I tried to unlock it, but without any help.
Hate to take it to T-Mob and be without a phone for another 2 weeks...
Im trying to make a hard reset by pressing the volume down + power (also the alternate press home and back and then Power). Even this is not working... is it totally bricked now?
With the Monday Bankholiday, will be ages before I get my Desire back. Awww!!
If anyone has any idea how to help, appreciate it alot!
(
I had the same problem with mine but in my case I dropped it on the floor but the screen hadn't any visible problem and the buttons below worked fine and the notification LED told that it worked. I sent it back to HTC and they replaced the screen under warranty. Tell us if you found another solution.
Regards, vascer.
Sent from my HTC Desire using XDA Premium App
My Desire now been few days at T-mob repairs.
So far my repair log states (phone still not returned):
- Replacement - Main Board,TMEU,English-UK,GBR,HTC,Regional IDLow,Brown,w/ SIM Lock,BRAVO-O3
- Software update
- Screening
- Adjustment
I just wonder if the Sotware Update is Gingerbread or not...?
Hello everybody! My htc desire's physical buttons(actually just the volume up, home and menu keys) don't work...I press them but nothing happens. Well, they work sometimes, but when they don't I reboot my phone, randomly press some buttons, and they start working again. I just don't know what the fault is. Im on MildWild CM 4.3. I think the same problem was with other firmwares too. Can you please solve my problem?
If your device is under warrantly just send it to htc. It's a hardware problem, not something that you can solve with a script.
Ah, so you're telling me there's nothing that can be done to repair it? Cuz, my device isn't in warranty(I just replaced the casing)...
thedarkcoder said:
Ah, so you're telling me there's nothing that can be done to repair it? Cuz, my device isn't in warranty(I just replaced the casing)...
Click to expand...
Click to collapse
I don't know.. I don't want to be pessimistic, maybe you can search for similar problem in internet and a possibile solution, not just for Desire but in general for devices that have hardkeys. Maybe like use a spray for electric contacts while device is turn off and wait that it's completly dry before turn it on. Good luck.
I can't remember it, but I think that this problem appeared only after I got my casing changed. Could the technician have done something wrong? Can I send it to the man that changed the casing?
It's probably just some dust that gathered underneath the buttons. I had the same problem with the volume down button. I used a needle to clean the dust around it, and then it worked perfectly.
I dont think it could be due to the dust, cuz there are three buttons which simultaneously stop and start working... It's a bit strange tho..
I have issues now with my power button. It's unreliable... that is, the button sometimes works. Sometimes when I press it, it opens the shutdown menu..
Started all of a sudden. Not sure how that happened... and it's out of warrenty for 4 months now..
That is why I use Button Savior
Same!
I am getting the same problem. I have replaced the keypad flex with a new one and still getting the same issue. It would start working randomly like if I open the browser and open many tabs, then it would work. Funny thing is that they would not even work when I go in recovery.
My desire is 2yrs old now but I still love it.
shricker said:
I am getting the same problem. I have replaced the keypad flex with a new one and still getting the same issue. It would start working randomly like if I open the browser and open many tabs, then it would work. Funny thing is that they would not even work when I go in recovery.
My desire is 2yrs old now but I still love it.
Click to expand...
Click to collapse
Same problem here.
Mostly happens with Home and menù. Less often with volume buttons.
For now I'm using the "button saviour app" workaround, but if is something hardware I will know it very soon... (made a copy of my rom on a friend's HTC Desire)
thedarkcoder said:
I can't remember it, but I think that this problem appeared only after I got my casing changed. Could the technician have done something wrong? Can I send it to the man that changed the casing?
Click to expand...
Click to collapse
thedarkcoder said:
I dont think it could be due to the dust, cuz there are three buttons which simultaneously stop and start working... It's a bit strange tho..
Click to expand...
Click to collapse
All three buttons simultaneously! Buttons usually fail gradually one by one and drive you mad finally. I would put my money on the keypads being misaligned during whatever you got done with casing. Take it back to him.
If its some kind of misalignment no amount of sprays will help.
BTW I use zmooth for button conservation
use soft key instead
Sent from my HTC Desire using xda premium
I had the same issues : menu button working randomly, had to press very strong on up/down volume buttons.
I've dismounted my phone (using this : http://www.formymobile.co.uk/desiredisassembly.php ), and I saw that there were a lot of dust, hairs.. I tried to clean up/down volume buttons the best way I could, and they both work so much better now! Not totally perfect though.
By the way, I noticed that there was a lot of compressed dust in micro-USB connector and was able to remove it fully (thing I couldn't do without dismounting phone).
I didn't want to go farther to access menu/home buttons because I didn't have time and Menu button works quite OK.
I have the same issue here with the volume buttons they tend to get unresponsive and unreliable.
Even though all the parts were renewed since six months ago, the volume buttons are probably bad designed?
Holland1994D said:
I have the same issue here with the volume buttons they tend to get unresponsive and unreliable.
Even though all the parts were renewed since six months ago, the volume buttons are probably bad designed?
Click to expand...
Click to collapse
You could replace bad working buttons' functions with others'. My volume down isn't working, so I made my search button act like a vol down.
Buy the new one
Sent from my GT-N7000 using xda premium
Hello,
My friend have a Sony Xperia S and reciently it been serviced because microphone was not working just after a month of using it, but its been fixed and fine, but it taken them 2 weeks to fix it! But now when the phone in portrait mode will not register touch on the notification bar and in the Screen test the yellow line does not get to the top of the screen when you move finger across, but in landscape mode the i can get to the notification bar. So ether digitizer is broken or the screen is need re-calibration but i dont know how to do recalibration. Can some one give me advice WITHOUT taking it again to the Sony Service Center.
Thank you
Hold the screen lock button, and the volume down button for around 10 seconds. Basically resets the hardware. Hope this helps you.
pharix said:
Hold the screen lock button, and the volume down button for around 10 seconds. Basically resets the hardware. Hope this helps you.
Click to expand...
Click to collapse
FYI : You can't reset hardware...
Sent from my LT28h using xda premium
Same problem here
Hi there,
as I am facing the same problem with my Xperia S.
However it's my fault as I opened the device, loosened and tightened all screws on the back.
Unfortunately, I even flashed ROM and Kernel before and was running into some problems, so I wanted to take the battery out for a moment...
Any solutions so far execpt buying a screen replacement?
Hey guys, just wanna ask what should i do with this issue. I've had my phone for about 3.5 months now and I just started having this issue this morning. I haven't dropped my phone in any kind of way (no water damage or anything). When i woke up this morning i was trying to to tap it, but it just wont work. I rebooted my phone to TWRP and the back button is working just fine. I thought there was just something wrong with the rom i was using (wicked v5.1, its awesome btw) so i wiped my phone and re flashed it, but it didn't fixed it, I tried flashing a different rom but the results were still the same. Then i thought that its probably because of my screen protector (iloome Tampered screen protector) but then again,I've had the screen protector on for a very long time already, and i never had an issue pressing the menu and back button.
For clarification, which is not working?
You mentioned you tapped the screen and nothing happened.
Is the screen not responsive to touch?
You mentioned that the back button works in recovery.
You also mentioned you never had issues with back and menu buttons.
What is not working, and is the issue intermittent?
hello, thanks for the rep.
Biker1 said:
For clarification, which is not working?
You mentioned you tapped the screen and nothing happened.
Is the screen not responsive to touch?
You mentioned that the back button works in recovery.
You also mentioned you never had issues with back and menu buttons.
What is not working, and is the issue intermittent?
Click to expand...
Click to collapse
Im talking about the capacitive back button, and when i mentioned that it works in TWRP, im specifically talking about the capacitive button, not the on screen buttons like on nexus devices. And it also seems to work sometimes if i pressed on it hard enough while its connected to my charger.
Beelzebub24 said:
Im talking about the capacitive back button, and when i mentioned that it works in TWRP, im specifically talking about the capacitive button, not the on screen buttons like on nexus devices. And it also seems to work sometimes if i pressed on it hard enough while its connected to my charger.
Click to expand...
Click to collapse
Hmm....
So the back capacitive button is working intermittently.
Sounds like a possible hardware issue.
I know you don't want to, but to rule out the protector, one would have to remove it, but that canbe sa last resort.
If all else fails to resolve issues, and you have insurance, you'd have torremove it anyway. Even if under Samsung warranty and no insurance.
- you can try the setting that's used for gloved hands which increases screen touch sensitivity. I forget it's exact location, but easy to find out.
- you can check if this is a known issue, etc.
- try wiping cache and dalvik cache in Recovery again
Hello All,
Over the weekend I dropped and it landed on the lower left corner. Not the screen is a little bit cracked in this area.
Now the home and menu buttons don't work. Back button is still operational without issues.
I did a hard reset to see if this could fix it, but it didn't. Now I have a home button app, but would like to gain home button back.
Any ideas on what I can do?
Thanks
quattrosan said:
Hello All,
Over the weekend I dropped and it landed on the lower left corner. Not the screen is a little bit cracked in this area.
Now the home and menu buttons don't work. Back button is still operational without issues.
I did a hard reset to see if this could fix it, but it didn't. Now I have a home button app, but would like to gain home button back.
Any ideas on what I can do?
Thanks
Click to expand...
Click to collapse
Flash custom rom and use pie
Kippui said:
Flash custom rom and use pie
Click to expand...
Click to collapse
I just dropped CM 10.2 on it, still not working.
What is Pie?
EDIT: I found Pie....thanks, this one is awesome.
I had the same thing happen, sort of. I was getting lots of phantom touches, verified with show touches in developer options. Lived with it for a long time. Then it slipped off the couch, probably foot drop on thin carpet, took out the capacitive touch buttons. Had the frame-digitizer replaced and all is well!