Screen not turning on - Desire General

Ive had this issue for over a week now. Often when I need my phone and turn it on from the Power/On button at the top, the screen stays black, it doesnt turn on. I can see the bottom hardware buttons light up and the touchscreen seems to work, I can feel the haptic feedback when pressing the screen... Assume its a connection issue - anyone had the same problem?

I have the same issue, but just turn the lock on again (hardware buttons turn off) and unlock the phone, and then the screen comes on.

Help!
This has gone really bad now! Ive tried find help on the net, but nothing so far!
I have removed the SD card, Sim. Tried with and without. I have hard and soft reset the Desire severeal times. It works well for a while, but the problem kicks in sooner or later.
Pressing the power button the buttons light up, the screen vibrates but its black, not turning on. I tried to unlock it, but without any help.
Hate to take it to T-Mob and be without a phone for another 2 weeks...

Im trying to make a hard reset by pressing the volume down + power (also the alternate press home and back and then Power). Even this is not working... is it totally bricked now?
With the Monday Bankholiday, will be ages before I get my Desire back. Awww!!
If anyone has any idea how to help, appreciate it alot!
(

I had the same problem with mine but in my case I dropped it on the floor but the screen hadn't any visible problem and the buttons below worked fine and the notification LED told that it worked. I sent it back to HTC and they replaced the screen under warranty. Tell us if you found another solution.
Regards, vascer.
Sent from my HTC Desire using XDA Premium App

My Desire now been few days at T-mob repairs.
So far my repair log states (phone still not returned):
- Replacement - Main Board,TMEU,English-UK,GBR,HTC,Regional IDLow,Brown,w/ SIM Lock,BRAVO-O3
- Software update
- Screening
- Adjustment
I just wonder if the Sotware Update is Gingerbread or not...?

Related

XDA Orbit Screen Problem

Hi Guys.
I've had my orbit for about 3 weeks now, and its been perfect. I had a spare 512mb microSD card lying about so I used that, but my 2Gb microSD card came in the post yesterday.
I put the card into the phone, and then plugged the phone into my computer via USB. The screen turned off, and no matter what I did, it wouldn't come back on.
I reset it using the small button on the side (sticking my stylex pen into it) and it restarted itself, showing the splash screen no problem, but as soon as you would expect the Today screen to show, the screen goes off. It get's weirder, because if I hold down the camera button to turn that on, the screen switches itself on, and you can use the camera no problem. If i hit the windows key, the menu appears, but if I try clicking an icon, the screen goes dead again.
Also, sometimes (not always, don't ask why) if I leave it for a couple of minutes, the screen slowly appears, as if the backlight is very very dim. But the second i tap anywhere, or touch a button, it goes off again.
I can still answer calls, and my alarms still go off. The phone seems to work perfectly, but just not the screen. I think that it might be the backlight having been turned so far down its off, but I don't know how I would go about reseting that.
Sorry for the long story, but any help would be greatly appreciated.
Cheers
have you tried to make a hard reset?
Man I had the exact sane issue. Its to do with the backlight. I had to angle the screen to try and see anything on it, then changed the backlight to full and made sure it didnt switch off after certain time, everything fine since then. dont know how it happened.
exactly like fubofo wrote,try to unplug,screen should be visible again, check backlight prop.-and plug it in.
i have the same problem this appears sometimes.I think this is a damn bug that appears randomized.It happend to me like 6 times.I have the o2 xda orbit with german o2 rom.What's about yours? it dims the light under the normal makeable settings this sucks.And the camera works because the light settings goes automaticly to the highest settings in camera mode.
Hi guys,
I remember having that problem but it was when I tried some programs, including HTC X-button and another called Invisible Shooter. I haven't got any further incident after uninstalling them.
Do you think what you've encountered with may also link to some program you've installed?
BUSPBP
Totally confirmed! Had same issue after replacing a touch screen. Thanks, guys, for a clue!

[Q] Power Button not working(HTC Desire).!!!!!!

hello fellow desire user's..
i been using my desire for about 6months and suddenly the power button stop responding, i tried to go back to original state (e.g out of the box) and still the power button not working, i also tried to reflash same thing happen nothing,,,
Q: is this a hardware problem?
please help!!!and tnxs in advance..
You are complete stock, so call htc.
ianthugs19 said:
hello fellow desire user's..
i been using my desire for about 6months and suddenly the power button stop responding, i tried to go back to original state (e.g out of the box) and still the power button not working, i also tried to reflash same thing happen nothing,,,
Q: is this a hardware problem?
please help!!!and tnxs in advance..
Click to expand...
Click to collapse
Same thing happened to me though mine was due to me dropping my phone. I would give HTC a call in the first instance and try and get it fixed for free under warranty
My phone is rooted and has a custom rom so i am able to bypass this issue by having the phone wake on track ball and i have downloaded a few apps
screen off and lock (this is then mapped to long press on the search key
quick boot (to restart the phone, this requires root access to work)
after a few hours you get used to the alternative way to switch the screen on and off.
ianthugs19 said:
hello fellow desire user's..
i been using my desire for about 6months and suddenly the power button stop responding, i tried to go back to original state (e.g out of the box) and still the power button not working, i also tried to reflash same thing happen nothing,,,
Q: is this a hardware problem?
please help!!!and tnxs in advance..
Click to expand...
Click to collapse
I had the same problem with the desire HD, happened suddenly installed nolock as a tempory solution, and was going to take it in under warranty for repair. It is caused by a stuck power button. Heres how I fixed mine. As a last resort, I removed the battery sim card cover and battery cover so that all I was holding was the Ali uni body section. with my finger and thumb I began flicking the chrome button with my nail, as if you were flicking a pea accross the table, after about 30 seconds of flicking the little chrome button popped out slightly, when holding it by your ear and pressing it you can now hear a click. Maybe a dust particle or something from my pocket caused mine not sure, but it was moisture or software related. Hope this helps someone who maybe hasthe same problem.
Paul.
i'd say give htc a call
hope u find a solution soon..

[Q] My One X sometimes has trouble "waking up", has anyone else had this?

I have recently encountered a problem with my hox, where, if I press the power button, the screen doesn't awake. It's a little weird, because the back home app switcher buttons do light up if it is dark enough around me and, after pushing them a few times, the volume buttons respond as well.
I haven't fully tested it, but it seems like when I wait like a minute or so, maybe more, the screen does finally wake up. I have also held the power button several times to restart it while it was like this and then the screen doesn't light up until the sim unlock screen pops up.
I have yet to factory reset the phone etc., but I was wondering if anyone else had run into this problem. I have looked around the internet, but was unsure what to search for.
CAPSGUY said:
I have recently encountered a problem with my hox, where, if I press the power button, the screen doesn't awake. It's a little weird, because the back home app switcher buttons do light up if it is dark enough around me and, after pushing them a few times, the volume buttons respond as well.
I haven't fully tested it, but it seems like when I wait like a minute or so, maybe more, the screen does finally wake up. I have also held the power button several times to restart it while it was like this and then the screen doesn't light up until the sim unlock screen pops up.
I have yet to factory reset the phone etc., but I was wondering if anyone else had run into this problem. I have looked around the internet, but was unsure what to search for.
Click to expand...
Click to collapse
Are u using sweep to wake?, that sometimes causes this problem
Sent from my HTC One X using Tapatalk 2
Nope, I do not have sweep to wake.
Well, after a while of being okay, the issue is showing up again. If I press the power button it does wake the phone somehow (back, home, tasks lights light up, volume can be altered), but the screen wont come on. And when it's one of those rare moments that it does turn on the UI flies everywhere, making it literary uncontrolable, until at some point the screen just turns itself off.
I am not running any custom things, everything is stock. I tried a factory reset without erasing the SD storage. I also have just sent an email to HTC, but it being weekend and all I still have to wait a day or two.
Any other things I could try?
Never had this problem with the HOX.
Only with Xperia Arc and X10 when a heavy task ran in the background
Sent from my HTC One X using xda app-developers app
i have same issue taking ti back to vodafone today
CAPSGUY said:
I have recently encountered a problem with my hox, where, if I press the power button, the screen doesn't awake. It's a little weird, because the back home app switcher buttons do light up if it is dark enough around me and, after pushing them a few times, the volume buttons respond as well.
I haven't fully tested it, but it seems like when I wait like a minute or so, maybe more, the screen does finally wake up. I have also held the power button several times to restart it while it was like this and then the screen doesn't light up until the sim unlock screen pops up.
I have yet to factory reset the phone etc., but I was wondering if anyone else had run into this problem. I have looked around the internet, but was unsure what to search for.
Click to expand...
Click to collapse
I've not had black screen but sometimes the slide to unlock does not respond until I press power then unlock again
Sent from my HTC One X using xda premium
Same Issue
CAPSGUY said:
Well, after a while of being okay, the issue is showing up again. If I press the power button it does wake the phone somehow (back, home, tasks lights light up, volume can be altered), but the screen wont come on. And when it's one of those rare moments that it does turn on the UI flies everywhere, making it literary uncontrolable, until at some point the screen just turns itself off.
I am not running any custom things, everything is stock. I tried a factory reset without erasing the SD storage. I also have just sent an email to HTC, but it being weekend and all I still have to wait a day or two.
Any other things I could try?
Click to expand...
Click to collapse
Hi, I was wondering what did you do regarding the lockscreen problem. I'm having exactly the same problem here. I've already done a factory reset but it did not solve the issue. From time to time I'm not able to unlock the phone.
Please HELP!!!
It sometimes happens to me, recently after clearing the clock and weather apps and widgets. I don't know what it is.

[Q] Screen not starting up for power button

Hi,
I started to get a weird problem since last week. I've had this phone for about 3 months now and never had any problem like this.
It all started one morning when I wanted to stop phone alarm. The alarm was going off but the screen was black. I pressed the power button to wake up, but it was still black. After couple of times pressing the power button the screen came up. First it was not that often but the situation started to get worse. It came to that I can sometimes cannot turn it on for a long period of time. I need to keep pressing power button, volume buttons and eventually it will come up.
This is what I've found so far:
1) When the power button is pressed, although the screen doesn't start up, I can see the three buttons at the bottom lighting up. So it is not a problem of the power button.
2) When the power button is pressed, although the screen doesn't power up, the screen seems responsive. I can feel the vibrations when I tap (I have a startup password)
3) When the phone is connected to a power supply, screen always starts up without a problem.
4) Screen will start up more frequently when the batter power is high.
It seems as though there is a connection between batters power and the screen not starting up. But then again, once the screen comes up (after not starting up), then it works fine, until I turn the screen off.
Has anybody experienced anything like this before?
I did a factory reset thinking it might be some application I installed but it didnt help.
I had to send this phone once to repair the speaker and cost more than $80 just for courier. I don't want to spend another to get this fixed.
Thanks.
I have this problem or a problem very close to this. I have a HTC One X (international version). I'm running the latest version and updates and the problem has existed for at least the last two updates.
Android Version 4.1.1
HTC Sense version 4+
Software number 3.18.401.1
I have the screen lock pattern turned on.
Sometimes when I hit the power button, the phone does not turn on and so I press it again and only after a third press does the phone turn on. I then unlock the phone and use as normal. So, several times per day I have to press the power button three times before the phone turns on. But other times I press the power button once and it turns on straight away. I've just turned the pattern unlock off to see if this makes any difference. I'll start to record the exact details of when I experience this and see if we can work out a common cause.
Hopefully if enough people report this problem then they can send out an update to fix this problem.
exazonk said:
I have this problem or a problem very close to this. I have a HTC One X (international version). I'm running the latest version and updates and the problem has existed for at least the last two updates.
Android Version 4.1.1
HTC Sense version 4+
Software number 3.18.401.1
I have the screen lock pattern turned on.
Sometimes when I hit the power button, the phone does not turn on and so I press it again and only after a third press does the phone turn on. I then unlock the phone and use as normal. So, several times per day I have to press the power button three times before the phone turns on. But other times I press the power button once and it turns on straight away. I've just turned the pattern unlock off to see if this makes any difference. I'll start to record the exact details of when I experience this and see if we can work out a common cause.
Hopefully if enough people report this problem then they can send out an update to fix this problem.
Click to expand...
Click to collapse
I'm pretty sure this is a hardware issue. I bought mine from Expansys and sent it back to them for repair. It's been more than a month and they say they're still reparing it.
In my case it was impossible for me to start the screen up with power button no matter how much I pressed it. The only thing that worked for me was to press the back of the phone just below the camera. So it seems like a hardware issue. But on the other hand, at times when I can't get the screen turned on no matter what I do, I'd turn the phone off and start again and the thing would start up like nothing happened. So while I'm pretty sure it is a HW issue, I'm not sure how a power restart makes it work.
For me I don't think that this is a hardware problem as it only started happening once I did the big upgrade from 4.0 to 4.1 and then it follows a specific pattern. That is three power button presses will always turn it on. Less frequently I also get a problem where the power button turns on the three lights on the soft buttons but the screen remains black. I then hit the power button to turn it off, and again to turn it on and the phone is back to normal again.
Is yours an international version? I bought mine an international version and had it shipped to Australia.
solved?
Hi - did anyone ever solve this? This is happening to me with my HTC desire X after having had the screen repaired, so I think it is hardware related, but the shop doesn't know how to fix it! My screen also does not turn back on when I want to end a phone call and pull the phone away from my face anymore. These problems seem related as they started at the same time. I would be grateful for help!

HTC 10 unresponsive - screen or on/off button problem?

Hello,
I have a problem with a family member's HTC 10. Today their phone somehow got stuck with a black unresponsive screen, as if the LCD and the touch matrix (sp?) were both dead. It wouldn't restart after pressing on/off + volume button (tried with both volume buttons alternately). When pressing home, the back button and the other one would light up as usual, but it didn't turn on the phone, and neither did the on/off button.
The on/off button seemed kinda stuck halfway, and it usually has a smaller press/unpress "distance" than the one on my own HTC 10, so I'm guessing it was due to a stuck button. Said family member loves taking screenshots and complains that the button works poorly.
Is this a stuck button problem? Is this fixable or should we throw away the phone and buy a new one? The phone started working normally on its own after a few hours, but obviously this is something that needs to be fixed.
Thanks for reading, any help will be much appreciated!
Edit: It was all hardware problems, ended up taking it to the shop and getting parts replaced, works fine now.

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