Htc one x owners in philippines - HTC One X

Guys have anyone of you tried to ask for warranty after you have rooted your one x?
Cause in some cases like samsung they also say that when you root your phone your warranty is void but in fact eventhough you rooted it and bricked it and asked for warranty they will give you the warranty?? Is it the same with htc?
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PierreTech said:
Guys have anyone of you tried to ask for warranty after you have rooted your one x?
Cause in some cases like samsung they also say that when you root your phone your warranty is void but in fact eventhough you rooted it and bricked it and asked for warranty they will give you the warranty?? Is it the same with htc?
Sent from my GT-N7000 using xda premium
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So far, I've never even needed to use my warranty here in cagayan de oro. Bought it from davao, my two cousins bought for themselves too and no issues. I believe that since the one x was released late here in the philippines, the units are those from new batches so no issues, and no need to worry of finding out something wrong with your hox. HoX, more fun in the philippines :thumbup:
Sent from my HTC One X using xda premium

Related

Warranty UK

I have a one x two year contract with Vodafone UK. Correct me if I am wrong but if my phone goes faulty within the contract period is it Vodafones responsibility to repair/replace it. For this reason is it not likely that the boot loader will never be checked for locked/unlocked status, hence it is safe to htcdev unlock
Sent from my HTC One X using Tapatalk 2
they would have the right to check...
phil112345 said:
they would have the right to check...
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Yes but are they likely to
Sent from my HTC One X using Tapatalk 2
Probably. End of the day that's the risk you take
EddyOS said:
Probably. End of the day that's the risk you take
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I wouldn't imagine the Vodafone employees to be too Tech savy
Sent from my HTC One X using Tapatalk 2
I imagine they would check, if you're careful and follow all instructions to the word they should never need to though
Liam0o said:
I imagine they would check, if you're careful and follow all instructions to the word they should never need to though
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Click to collapse
Why do you think that
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KrisPerry said:
I wouldn't imagine the Vodafone employees to be too Tech savy
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And if they send it back to HTC to be repaired? I read on the Vodafone forums that they did sometimes. Also they will be quite aware of HTCdev unlock. Its a right get out for them to use along with their favourite "water damage" excuse. Ive unlocked mine but i wont send it back if i have a problem, ill use my insurance.
from my experience with the one x and vodaphone staff they wouldnt have a clue one of them told me to to a system reboot and then i would need to connect it to a pc as she had wiped the rom i said oh thanx for the help and hung up not very savy when it comes to the one x defo not
steve36 said:
from my experience with the one x and vodaphone staff they wouldnt have a clue one of them told me to to a system reboot and then i would need to connect it to a pc as she had wiped the rom i said oh thanx for the help and hung up not very savy when it comes to the one x defo not
Click to expand...
Click to collapse
phone support staff are not the same as tech/repair staff. vodafone may even send it to a subcontractor/htc for repair or further tests who would be capable of checking such things
cjm1979 said:
And if they send it back to HTC to be repaired? I read on the Vodafone forums that they did sometimes. Also they will be quite aware of HTCdev unlock. Its a right get out for them to use along with their favourite "water damage" excuse. Ive unlocked mine but i wont send it back if i have a problem, ill use my insurance.
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Click to collapse
What insurance do you use. Do they repair, send a cheque, or replace the handset
Sent from my HTC One X using Tapatalk 2
KrisPerry said:
What insurance do you use. Do they repair, send a cheque, or replace the handset
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Its with my bank now and ive not used them yet. It used to be with Vodafone and they used to just replace with a new handset if it was beyond repair.
I´ve been reading, how to root, and it says you will lose, alter CID, so that´s an easy way to check if you unlocked the bootloader..
My question is, locking it again and run the RUU will get the original CID back?
And if so htc will not know it´s was unlocked in the first place?
thanks
Only problem is that it will say relocked rather than locked. There was someone who managed to get it back to locked apparently
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KrisPerry said:
Only problem is that it will say relocked rather than locked. There was someone who managed to get it back to locked apparently
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Any link to the info?
Thanks
Sent from my HTC One X using Tapatalk 2
Maybe this will do the trick, anyone tried it > http://forum.xda-developers.com/showthread.php?t=1581653
I just decided to go for it and ditch the warranty. If I bricked the phone, there are loads of ways to fix it on here.
My only worry is I'd bring it to Vodafone and they would notice the CoreDroid custom icons.
Sent from my HTC One X using Tapatalk 2
In the 1st 6 months the seller must prove you caused the fault before denying a remedy. After 6 months its vice-versa
Unless they can demonstrate unlocking caused any issues, you're covered by the Sales of Goods Act
ferreinf said:
Any link to the info?
Thanks
Sent from my HTC One X using Tapatalk 2
Maybe this will do the trick, anyone tried it > http://forum.xda-developers.com/showthread.php?t=1581653
Click to expand...
Click to collapse
Its in the s off thread somewhere.
Sent from my HTC One X using Tapatalk 2

Looks like I got a defect one x.. ht23

hey everyone.. but a HTC ONE X international off a private seller, and with my luck its a ht23.. the only real problems I've experienced with it is flickering screen and a dead pixel.
my one question is will replacing the lcd screen fix the problems?
sorry if this has been posted before. I've looked and really havent seen an answer
Well, it'll fix the dead.pixel, unless the new screen has a dead/stick pixel
Flicker was fixed with 1.29.401.11, although it didn't affect all devices.
How would I go about checking what version I have??
Thanks for the help! I p.s I'm a noob
Sent from my HTC One X using Tapatalk 2
Tugs4life said:
How would I go about checking what version I have??
Thanks for the help! I p.s I'm a noob
Sent from my HTC One X using Tapatalk 2
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Click to collapse
Settings>About>Software information>More and the build number is what your are looking for
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Phone HTC and send it for warranty repair
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I'm currently using the latest alpha of cm10 the build numbers are very different then the example you posted
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Can I do that with an international version of the phone?? I I'm currently located in Canada as well
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What benpope posted was the stock version number of the ROM. Since you are running a custom ROM, of course all the software versions would be different. Perhaps you should bring it back to stock since CM10 is still in alpha stage. And most likely you would need to put it back to its stock status if you were to send it to HTC for repairs.
Tugs4life said:
Can I do that with an international version of the phone?? I I'm currently located in Canada as well
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I have an HT23 bought in Canada and no problem with it so far...
did you try a LCD revival software, sometime on new LCD this can be fixed search the market...
HTC should help, if not you can claim warranty from the seller since in Canada we have seller obligation to a legal warranty EVEN with an unlocked bootloader...
I also wonder why you installed another rom and unlocked it if you had a bad pixel, but you may have a bad vision as well (Just Joking...)
Haha I just may. I bought it off a private seller. So it was rooted when I got it. It's not a big deal to me anymore. I found a great price for a new lcd and digitizer and may just fix it myself.
Thank you all for your help
Sent from my HTC One X using Tapatalk 2

T-Mobile Warranty and how to not void it

I called T-Mobile asking what voids a warranty and the lady told me that I can do anything I want to my phone and it doesn't void the warranty! As long as it isn't physical or liquid damage.
I think that's pretty cool because from what I've read, doing anything like that to your phone voids your warranty.
Diumlol said:
I called T-Mobile asking what voids a warranty and the lady told me that I can do anything I want to my phone and it doesn't void the warranty! As long as it isn't physical or liquid damage.
I think that's pretty cool because from what I've read, doing anything like that to your phone voids your warranty.
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Well, she may had not been aware, but rooting your phone and installing custom roms also voids your warranty
Sent from my SGH-T989 using xda premium
yeah, probably.
too good to be true hehe
Custom ROMs.. rooting voids warranty... physical damage, lost, stolen, water damage is all covered
Under warranty.. I believe $130.. since assurion handles those this now.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
Warranty covers only things that are defective, like screen dieing or speakers going out things like that...
Damage and water damage cracked screen and things like that are covered ONLY if you pay for insurance .. and its a 130$
Rooting will VOID your warranty but won't affect insurance ..
Also, don't listen to T-Mobile reps... they don't know much and will steer you wrong.
PJcastaldo said:
Warranty covers only things that are defective, like screen dieing or speakers going out things like that...
Damage and water damage cracked screen and things like that are covered ONLY if you pay for insurance .. and its a 130$
Rooting will VOID your warranty but won't affect insurance ..
Also, don't listen to T-Mobile reps... they don't know much and will steer you wrong.
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I thought there was something on XDA TV about how these big companies wanna act like rooting voids your warranty but if call them and know what your talking about then they would have to complete a warranty repair. It's a episode from a few months back. Look it up. Good stuff.
Sent from my SGH-T989 using xda app-developers app
This is true. I bricked my phone because of a custom ROM that was not built correctly. I luckily had warranty still on it and they sent me a brand new one FREE OF CHARGE!!
if you get the 8 dollar plan, physical damage and water damage is eh. I think it's an amazing deal, does anyone not agree?
If you have that plan and do mess something up, you could always run it over with your car (or something a little more civil)
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tickerman said:
This is true. I bricked my phone because of a custom ROM that was not built correctly. I luckily had warranty still on it and they sent me a brand new one FREE OF CHARGE!!
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Do you have an insurance, or just a regular warranty. Did you call Tmobile or samsung?
Sent from my SGH-T989 using xda app-developers app
or just 15 sec in microwave.
tickerman said:
This is true. I bricked my phone because of a custom ROM that was not built correctly. I luckily had warranty still on it and they sent me a brand new one FREE OF CHARGE!!
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+1.
Bad kernel flash bricked my phone and got a full warranty replacement.
sirdowski said:
+1.
Bad kernel flash bricked my phone and got a full warranty replacement.
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Click to collapse
Same here. I flashed a custom ROM. Don't know how I bricked it. Can't get into download mode with the three button methods. The phone just started and then get into boot loop right away. Brought it to T-mobile store and play dump a little bit. The guy at the store order my replacement for $20 processing fee. Got my new phone last week. They received my return this Monday. Have not hear from them so I asummed it is okay. I got lucky because my phone will be out of warranty on October 24th.
Sent from my SGH-T989 using xda app-developers app
I heard T-Mobile is warranty replacing our sII's with ones S's lol.
Any one get one?
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tdizzle404 said:
I heard T-Mobile is warranty replacing our sII's with ones S's lol.
Any one get one?
Sent from my SGH-T989 using xda premium
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Why would they do that?
Sent from my SGH-T989 using xda app-developers app
Just a future reference for anyone. Always go straight to the manufacturer or third party when possible. T-mobile F-ing charges you BS fees for everything.
Sent from my SGH-T989 using xda premium
blackangst said:
Why would they do that?
Sent from my SGH-T989 using xda app-developers app
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When you do a warranty on the Black Galaxy S II right now, they give you the option of another Black S II or an HTC One S. It's been that way for a week or two. The reason they are doing that is because of low replacement inventory for the Black S II. If you choose the S II, your replacement will be on back order instead of the usual next day delivery. The HTC One S can be sent next day. The White S II does not have this option. Not sure why they are not offering the White S II as a replacement for the Black S II, except that they may be trying to conserve inventory on it, as it outsold the One S.
jonb39 said:
When you do a warranty on the Black Galaxy S II right now, they give you the option of another Black S II or an HTC One S. It's been that way for a week or two. The reason they are doing that is because of low replacement inventory for the Black S II. If you choose the S II, your replacement will be on back order instead of the usual next day delivery. The HTC One S can be sent next day. The White S II does not have this option. Not sure why they are not offering the White S II as a replacement for the Black S II, except that they may be trying to conserve inventory on it, as it outsold the One S.
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I dont have php insurance. Can i get that option for a regular warranty
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I tend to buy all of my phones brand new, sometimes lightly used and unsubsidized. TMo is great since they charge a decent price if you don't want the phone subsidy. I usually stick with the manufacturers warranty.
All I will say is if you brick your phone, make sure you hard brick it if you are going to a T-Mobile and getting it replaced. I hard bricked mine the first time I tried installing a I-9100 rom on my T989 because I thought "Galaxy S2" meant all of them on the CyanogenMod website (yes, my first time flashing a rom). They replaced it since it was under the 20 day complete return (if its under 20 days they will replace it with a BRAND NEW one instead of a refurbished) and it came overnighted (unfortunately I bricked it friday and talked with them so I had to wait til monday because they were closed on weekends. If not under the 20 days they will give you a 20$ processing fee and a refurbished phone that may look new but it certainly isnt.

[SOLVED] Unique issue AFAIK

I have posted this in Q&A twice and no help, so forgive me for wrong section.
My One X has a very weird issue that no matter what I can't find anyone who has it. It has a screen flex on the right side, but if I press on the side or something else does, the phone shuts off. The only way to turn it on after this is to plug it into the wall. HTC wouldn't take it because of the bootloader. I just would like to know if there is anyway possible to fix this. I can't even put a case on the device because doing so cause the phone to turn off in my pocket.
Sent from my HTC One X
mibikin said:
I have posted this in Q&A twice and no help, so forgive me for wrong section.
My One X has a very weird issue that no matter what I can't find anyone who has it. It has a screen flex on the right side, but if I press on the side or something else does, the phone shuts off. The only way to turn it on after this is to plug it into the wall. HTC wouldn't take it because of the bootloader. I just would like to know if there is anyway possible to fix this. I can't even put a case on the device because doing so cause the phone to turn off in my pocket.
Sent from my HTC One X
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The only thing you could do is to take it apart and search for the problem and then eventually replace the defected part
If you have the AT&T version, you'd be better off in that forum, this is for the Tegra version.
I'm.sure the States has consumer protection law, it's clearly a hardware defect. Put stock ROM and whatever else on it and insist your retailer deal.with the problem.
BenPope said:
If you have the AT&T version, you'd be better off in that forum, this is for the Tegra version.
I'm.sure the States has consumer protection law, it's clearly a hardware defect. Put stock ROM and whatever else on it and insist your retailer deal.with the problem.
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Click to collapse
I bought the International One X when I was in Lebanon, I just use at&t as my carrier. I'm pretty much screwed.
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mibikin said:
I bought the International One X when I was in Lebanon, I just use at&t as my carrier. I'm pretty much screwed.
Sent from my HTC One X using xda app-developers app
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HTC has international warranty, but not sure it if covers US or not.
I can have a warranty in Turkey for devices which are bought in the EU. Better check with HTC support.
mibikin said:
I bought the International One X when I was in Lebanon, I just use at&t as my carrier. I'm pretty much screwed.
Sent from my HTC One X using xda app-developers app
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thekillingroad said:
HTC has international warranty, but not sure it if covers US or not.
I can have a warranty in Turkey for devices which are bought in the EU. Better check with HTC support.
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Click to collapse
The warranty for all HTC devices is as thekillingroad mentioned is "INTERNATIONAL" and should cover the US as well. I had a problem with mine as well, a different one, but if it wasn't for the warranty provided by the carrier I've bought the device from I would've sent it in service under HTC's warranty.
You just have to contact HTC CS and they'll tell you the procedure you have to follow.
I wasn't satisfied with the quality of the repair my device received as it came back with more defects the than it was sent in with and contacted them by phone and afterwards got a complete replacement.
My advice: don't even hesitate to give them a call.
Best of luck.
Pushu.x
Sent from my HTC One X
Hey just said hello cant use the warranty bc his bootlocker is unlocked and they wouldn't take it.
Maybe pay for the repair?
Sent from my HTC One X using xda app-developers app
If all else fails invest in a couple of guitar plectrums and take the whole screen out, then reseat it. Plenty of YouTube vids showing how to do this.
Sent from my Commodore Vic20
andyl66 said:
If all else fails invest in a couple of guitar plectrums and take the whole screen out, then reseat it. Plenty of YouTube vids showing how to do this.
Sent from my Commodore Vic20
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This is what I plan on trying when I have time.
Sent from my HTC One X using xda app-developers app
Solved the issue by removing the screen with some piece of plastic I found. Thanks everyone.
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[Q] Can a rooted device get imei blocked?

Hello, I bought an HTC One X from Ebay and i found it really cheap. Anyways it is rooted as i see it has SuperSU app. But im afraid it was stolen as its price was so low. I wanna know if someone can block a rooted device? It was originally locked and the bootloader has been unlocked by the seller. At least thats what he said. Please I would be grateful if you could reply to my question. And if it gets blocked is there any way i can unblock it? Thanks
Did it work..?
I don't think that there's a problem
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I thing changing imei is possible through jtag. I don't know if it is legal or not.
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Anyways could it get blocked by the seller? As the device is rooted
tonisr said:
Anyways could it get blocked by the seller? As the device is rooted
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Mine did not..and i have a complete replacement phone from warrenty repair..which was unlocked..lol
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Alex-V said:
Mine did not..and i have a complete replacement phone from warrenty repair..which was unlocked..lol
Sent from my HTC One X using xda app-developers app
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Thats good news! Thanks mate

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