Warranty UK - HTC One X

I have a one x two year contract with Vodafone UK. Correct me if I am wrong but if my phone goes faulty within the contract period is it Vodafones responsibility to repair/replace it. For this reason is it not likely that the boot loader will never be checked for locked/unlocked status, hence it is safe to htcdev unlock
Sent from my HTC One X using Tapatalk 2

they would have the right to check...

phil112345 said:
they would have the right to check...
Click to expand...
Click to collapse
Yes but are they likely to
Sent from my HTC One X using Tapatalk 2

Probably. End of the day that's the risk you take

EddyOS said:
Probably. End of the day that's the risk you take
Click to expand...
Click to collapse
I wouldn't imagine the Vodafone employees to be too Tech savy
Sent from my HTC One X using Tapatalk 2

I imagine they would check, if you're careful and follow all instructions to the word they should never need to though

Liam0o said:
I imagine they would check, if you're careful and follow all instructions to the word they should never need to though
Click to expand...
Click to collapse
Why do you think that
Sent from my HTC One X using Tapatalk 2

KrisPerry said:
I wouldn't imagine the Vodafone employees to be too Tech savy
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
And if they send it back to HTC to be repaired? I read on the Vodafone forums that they did sometimes. Also they will be quite aware of HTCdev unlock. Its a right get out for them to use along with their favourite "water damage" excuse. Ive unlocked mine but i wont send it back if i have a problem, ill use my insurance.

from my experience with the one x and vodaphone staff they wouldnt have a clue one of them told me to to a system reboot and then i would need to connect it to a pc as she had wiped the rom i said oh thanx for the help and hung up not very savy when it comes to the one x defo not

steve36 said:
from my experience with the one x and vodaphone staff they wouldnt have a clue one of them told me to to a system reboot and then i would need to connect it to a pc as she had wiped the rom i said oh thanx for the help and hung up not very savy when it comes to the one x defo not
Click to expand...
Click to collapse
phone support staff are not the same as tech/repair staff. vodafone may even send it to a subcontractor/htc for repair or further tests who would be capable of checking such things

cjm1979 said:
And if they send it back to HTC to be repaired? I read on the Vodafone forums that they did sometimes. Also they will be quite aware of HTCdev unlock. Its a right get out for them to use along with their favourite "water damage" excuse. Ive unlocked mine but i wont send it back if i have a problem, ill use my insurance.
Click to expand...
Click to collapse
What insurance do you use. Do they repair, send a cheque, or replace the handset
Sent from my HTC One X using Tapatalk 2

KrisPerry said:
What insurance do you use. Do they repair, send a cheque, or replace the handset
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Its with my bank now and ive not used them yet. It used to be with Vodafone and they used to just replace with a new handset if it was beyond repair.

I´ve been reading, how to root, and it says you will lose, alter CID, so that´s an easy way to check if you unlocked the bootloader..
My question is, locking it again and run the RUU will get the original CID back?
And if so htc will not know it´s was unlocked in the first place?
thanks

Only problem is that it will say relocked rather than locked. There was someone who managed to get it back to locked apparently
Sent from my HTC One X using Tapatalk 2

KrisPerry said:
Only problem is that it will say relocked rather than locked. There was someone who managed to get it back to locked apparently
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Any link to the info?
Thanks
Sent from my HTC One X using Tapatalk 2
Maybe this will do the trick, anyone tried it > http://forum.xda-developers.com/showthread.php?t=1581653

I just decided to go for it and ditch the warranty. If I bricked the phone, there are loads of ways to fix it on here.
My only worry is I'd bring it to Vodafone and they would notice the CoreDroid custom icons.
Sent from my HTC One X using Tapatalk 2

In the 1st 6 months the seller must prove you caused the fault before denying a remedy. After 6 months its vice-versa
Unless they can demonstrate unlocking caused any issues, you're covered by the Sales of Goods Act

ferreinf said:
Any link to the info?
Thanks
Sent from my HTC One X using Tapatalk 2
Maybe this will do the trick, anyone tried it > http://forum.xda-developers.com/showthread.php?t=1581653
Click to expand...
Click to collapse
Its in the s off thread somewhere.
Sent from my HTC One X using Tapatalk 2

Related

Has anyone returned a Dev Unlocked HOX to Amazon?

I need to return my One X to Amazon as it has a long list of faults but I was just wanting to see what a Rooted one x was capable of first, so I was wondering if they would check this or not?
Thanks
Sent from my HTC One X using Tapatalk 2
jameslfc5 said:
I need to return my One X to Amazon as it has a long list of faults but I was just wanting to see what a Rooted one x was capable of first, so I was wondering if they would check this or not?
Thanks
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Yep, i returned my first HOX, they didn't care and sent me a new one, after this one was faulty, too, I sent it back to get my money refunded, the didn't care either
After this I bought a new one on Amazon, which is faulty too -.- haha, however, I'm going to send this back at the end of the 30-day replacement period. ALL of my HOX were/are HTC-Dev unlocked. The first one actually was even bricked XD
So go for it mate, they don't care!
fekle said:
Yep, i returned my first HOX, they didn't care and sent me a new one, after this one was faulty, too, I sent it back to get my money refunded, the didn't care either
After this I bought a new one on Amazon, which is faulty too -.- haha, however, I'm going to send this back at the end of the 30-day replacement period. ALL of my HOX were/are HTC-Dev unlocked. The first one actually was even bricked XD
So go for it mate, they don't care!
Click to expand...
Click to collapse
Haha! Cheers for the advice mate
Sent from my HTC One X using Tapatalk 2
jameslfc5 said:
Haha! Cheers for the advice mate
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
you're welcome!
seems there is something wrong with the white One X from Amazon UK, it was taken off the shelf...

HTC relocked my One X

Just received my One X after sending it back for repair after flashing a bad rom and my phone would no longer charge.Just been returned to me today and they have relocked the bootloader.Unable to check if its the same phone I sent in for repair until I get the sim reactivated.
Check the IMEI, easiest way
Does it say 'Relocked' or 'Locked'?
All my packaging at home will do that tonight.
Did you had to pay any additional costs for repairing? Want to send mine for the wifi fault, but it's unlocked and rooted as well.
Sent from my HTC One X using xda app-developers app
EddyOS said:
Check the IMEI, easiest way
Does it say 'Relocked' or 'Locked'?
Click to expand...
Click to collapse
I think HTC can give you a new MOBO with your old IMIE
Just says locked where it used to say unlocked.
AndyLeJizm said:
Did you had to pay any additional costs for repairing? Want to send mine for the wifi fault, but it's unlocked and rooted as well.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
I contacted HTC told them HOX was now longer charging did not relock the bootloader but removed all roms and backups they arranged collection/return foc,but did have it 2 weeks.
Sounds like they replaced the mainboard, and you can check the IMEI without the SIM card. Just boot the phone and go to Settings>About phone>Phone Identity
Or call *#06#
At work until 6pm will check when I get home all packaging still at home.
IMEI number has changed but serial number is the same.Inserted sim card nothing,onto Vodafone website to try to activate it and has to go to a store just been to store tried several cards no joy.Called HTC collection arranged for tomorrow.Worse phone I have ever had,selling when I get it back.
Naughty HTC.... how could they do that ... ??? ... ???
deakodude said:
IMEI number has changed but serial number is the same.Inserted sim card nothing,onto Vodafone website to try to activate it and has to go to a store just been to store tried several cards no joy.Called HTC collection arranged for tomorrow.Worse phone I have ever had,selling when I get it back.
Click to expand...
Click to collapse
Because u dont know how to flash a rom, the phone is bad.???:banghead:
Enviado desde mi HTC One X
dragonesdenano said:
Because u dont know how to flash a rom, the phone is bad.???:banghead:
Enviado desde mi HTC One X
Click to expand...
Click to collapse
No, because no matter what Sim he puts into it the fone won't work, did u even read his post?
Sent from My Omega powered beast, using Xparent ICS
blade30p said:
No, because no matter what Sim he puts into it the fone won't work, did u even read his post?
Sent from My Omega powered beast, using Xparent ICS
Click to expand...
Click to collapse
And u have an hox?
Enviado desde mi HTC One X
Laurentius26 said:
Naughty HTC.... how could they do that ... ??? ... ???
Click to expand...
Click to collapse
The first repair they have changed the motherboard thats why they have changed the IMEI number,I have emailed them to say I want a replacement handset but they have not replied to this.
HTC 'dun goofed, they should've also kept the same IMEI.
I think this handset is now defective and believe I should be entitled to a replacement not repair after repair.
You can also Check the imei without having your Phone on, just Check the sim-tray
Sent from my HTC One X using xda app-developers app
joschi1985 said:
You can also Check the imei without having your Phone on, just Check the sim-tray
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
No imei number there but is on my wifes HOX.

[SOLVED] Unique issue AFAIK

I have posted this in Q&A twice and no help, so forgive me for wrong section.
My One X has a very weird issue that no matter what I can't find anyone who has it. It has a screen flex on the right side, but if I press on the side or something else does, the phone shuts off. The only way to turn it on after this is to plug it into the wall. HTC wouldn't take it because of the bootloader. I just would like to know if there is anyway possible to fix this. I can't even put a case on the device because doing so cause the phone to turn off in my pocket.
Sent from my HTC One X
mibikin said:
I have posted this in Q&A twice and no help, so forgive me for wrong section.
My One X has a very weird issue that no matter what I can't find anyone who has it. It has a screen flex on the right side, but if I press on the side or something else does, the phone shuts off. The only way to turn it on after this is to plug it into the wall. HTC wouldn't take it because of the bootloader. I just would like to know if there is anyway possible to fix this. I can't even put a case on the device because doing so cause the phone to turn off in my pocket.
Sent from my HTC One X
Click to expand...
Click to collapse
The only thing you could do is to take it apart and search for the problem and then eventually replace the defected part
If you have the AT&T version, you'd be better off in that forum, this is for the Tegra version.
I'm.sure the States has consumer protection law, it's clearly a hardware defect. Put stock ROM and whatever else on it and insist your retailer deal.with the problem.
BenPope said:
If you have the AT&T version, you'd be better off in that forum, this is for the Tegra version.
I'm.sure the States has consumer protection law, it's clearly a hardware defect. Put stock ROM and whatever else on it and insist your retailer deal.with the problem.
Click to expand...
Click to collapse
I bought the International One X when I was in Lebanon, I just use at&t as my carrier. I'm pretty much screwed.
Sent from my HTC One X using xda app-developers app
mibikin said:
I bought the International One X when I was in Lebanon, I just use at&t as my carrier. I'm pretty much screwed.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
HTC has international warranty, but not sure it if covers US or not.
I can have a warranty in Turkey for devices which are bought in the EU. Better check with HTC support.
mibikin said:
I bought the International One X when I was in Lebanon, I just use at&t as my carrier. I'm pretty much screwed.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
thekillingroad said:
HTC has international warranty, but not sure it if covers US or not.
I can have a warranty in Turkey for devices which are bought in the EU. Better check with HTC support.
Click to expand...
Click to collapse
The warranty for all HTC devices is as thekillingroad mentioned is "INTERNATIONAL" and should cover the US as well. I had a problem with mine as well, a different one, but if it wasn't for the warranty provided by the carrier I've bought the device from I would've sent it in service under HTC's warranty.
You just have to contact HTC CS and they'll tell you the procedure you have to follow.
I wasn't satisfied with the quality of the repair my device received as it came back with more defects the than it was sent in with and contacted them by phone and afterwards got a complete replacement.
My advice: don't even hesitate to give them a call.
Best of luck.
Pushu.x
Sent from my HTC One X
Hey just said hello cant use the warranty bc his bootlocker is unlocked and they wouldn't take it.
Maybe pay for the repair?
Sent from my HTC One X using xda app-developers app
If all else fails invest in a couple of guitar plectrums and take the whole screen out, then reseat it. Plenty of YouTube vids showing how to do this.
Sent from my Commodore Vic20
andyl66 said:
If all else fails invest in a couple of guitar plectrums and take the whole screen out, then reseat it. Plenty of YouTube vids showing how to do this.
Sent from my Commodore Vic20
Click to expand...
Click to collapse
This is what I plan on trying when I have time.
Sent from my HTC One X using xda app-developers app
Solved the issue by removing the screen with some piece of plastic I found. Thanks everyone.
Sent from my HTC One X using xda app-developers app

Bootloader Unlock

I have a Verizon HTC One that I purchased on the device payment plan. I have searched here and you tube to see if I can unlock the bootloader to install custom roms. I know it has the old bootloader version of 1.54. Any help will be great before my return Window closes.
Sent from my SCH-I605 using Tapatalk 2
No hope of boot loader unlock on that firmware currently. Only option is send to sonic for s-off. Or change carriers to att or someone else and get a one from them, I returned my Verizon one and did just that and couldn't be happier.
Sent from my HTC One using xda app-developers app
Verizon has blocked the bootloader from being unlocked via HTCDev. Currently, the ONLY way to unlock is to send it to Sonic. Visit this thread:
http://forum.xda-developers.com/showthread.php?t=2427960
Well thanks community. Looks like I will be returning it. Only reason I tried was because of the radio being better than in my note 2. I may give moto a try
Sent from my SCH-I605 using Tapatalk 2
dongatta said:
Well thanks community. Looks like I will be returning it. Only reason I tried was because of the radio being better than in my note 2. I may give moto a try
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
So you are against sending it out to get s-off'd by sonic? That's a permanent root for you...
If not, do some research before you purchase a new $600 device. If root is a MUST for you please take time to make sure a new phone will fit your needs in this matter before you waste their time with return of an otherwise GOOD product.
I apologize if this sounds snarky.... that's not my intent.
dongatta said:
Well thanks community. Looks like I will be returning it. Only reason I tried was because of the radio being better than in my note 2. I may give moto a try
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
Not another one... Follow the golden rule... If you are not fine with running stock DON'T BUY IT BROTHA!!!
Ok guys I get it. You are right. I normally research these things but being able to get a new device and keep unlimited bwas nice. My fault
Sent from my SCH-I605 using Tapatalk 2
dongatta said:
Ok guys I get it. You are right. I normally research these things but being able to get a new device and keep unlimited bwas nice. My fault
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
If you kept your old phone, reactivate that one, send your One to Sonic to get S-Off (for a very reasonable fee... the java cards are expensive!), then when you get it back, reactivate the one. Done and done!
I did keep my old phone but the simple solution is to just return and wait on the one max
Sent from my SCH-I605 using Tapatalk 2
dongatta said:
I did keep my old phone but the simple solution is to just return and wait on the one max
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
Sonic's s-off was quick and cheap. If you like this phone go for it. You'll be able to flash whatever you want then.
Sent from my HTC6500LVW using Tapatalk 2
dongatta said:
I did keep my old phone but the simple solution is to just return and wait on the one max
Sent from my SCH-I605 using Tapatalk 2
Click to expand...
Click to collapse
The one max will be locked just like this one is. You will have the same problem you have now.
Sent from my 4G LTE HTC One
jbh00jh said:
The one max will be locked just like this one is. You will have the same problem you have now.
Sent from my 4G LTE HTC One
Click to expand...
Click to collapse
more development will be on the htc one maxx than this phone (unfortunately HTC kinda did again - what they did with the HTC Inc4g I just hope this community actually stays and doesn't leave), not saying that it will get S-OFF faster, but it will have more of a community than us, which = more bounty money = more developers working on exploits. Personally I can't use a phone bigger than 5' large. Again, this is just an opinion from word around the water coolers.
andybones said:
more development will be on the htc one maxx than this phone (unfortunately HTC kinda did again - what they did with the HTC Inc4g I just hope this community actually stays and doesn't leave), not saying that it will get S-OFF faster, but it will have more of a community than us, which = more bounty money = more developers working on exploits. Personally I can't use a phone bigger than 5' large. Again, this is just an opinion from word around the water coolers.
Click to expand...
Click to collapse
I totally agree boss! I wish we could even get the smaller version of this
Just have to wait and see. Any word on a release day
Sent from my SCH-I605 using Tapatalk 2
andybones said:
Personally I can't use a phone bigger than 5' large. Again, this is just an opinion from word around the water coolers.
Click to expand...
Click to collapse
Yeah... A five foot phone is a tad big...
Sent from my Infected Rezound using xda app-developers app
I currently have a G-Nex. I want to buy the Verizon HTC one but I' unclear how to get it to sonic to get it unlocked. Is there a link or something?
keith7120 said:
I currently have a G-Nex. I want to buy the Verizon HTC one but I' unclear how to get it to sonic to get it unlocked. Is there a link or something?
Click to expand...
Click to collapse
Yeah, it's in the forum thread for it.
keith7120 said:
I currently have a G-Nex. I want to buy the Verizon HTC one but I' unclear how to get it to sonic to get it unlocked. Is there a link or something?
Click to expand...
Click to collapse
Quick and dirty version of how.
Visit http://forum.xda-developers.com/showthread.php?t=2427960 for information.
Go to http://htc.s26tech.com/ to purchase the S-OFF option for the One, send it off and wait for it to come back.

Returning HTC One M8 To The Tmobile Store

Im Still In My 14 Days Of Returning My Device, But The Bootloader Says **Tampered** And **unlocked** I Have S-On Tho.. And I've removed the red letters When I Boot The Device On... And if they find out it was tampered with , can they charge me on my bill?? im on my way to work and wanted to go after work (6pm, and they close at 8pm) Should i worry?
Thanks In advance and sorry for the question, i just really need help...:good:
? Anyone please...
Sent from my HTC One_M8 using Tapatalk
Why don't you just try? It's not like they'll call the cops on you; the worst they can do is refuse the return. It's also very unlikely that the associates know how to get into the bootloader in the first place, so it probably won't even come up.
How do I return my HTC one m8 back to stock to exchange I'm having battery issues and I have rooted unlocked boot loader and am running venom Rom and am s-on still ??
Sent from my HTC One_M8 using xda premium
lulu217783 said:
How do I return my HTC one m8 back to stock to exchange I'm having battery issues and I have rooted unlocked boot loader and am running venom Rom and am s-on still ??
Sent from my HTC One_M8 using xda premium
Click to expand...
Click to collapse
You just have to look for a basic stock rom and flash that. As long as looks like basic stock, the reps in the store won't notice (or look for) evidence that it's rooted. Carriers (especially T-Mobile and Sprint) generally don't care.
Can I just flash my backup I did a backup before flashing the venom Rom?
Sent from my HTC One_M8 using xda premium
lulu217783 said:
Can I just flash my backup I did a backup before flashing the venom Rom?
Sent from my HTC One_M8 using xda premium
Click to expand...
Click to collapse
Yep, that should work just fine. I did the same when I traded my Sprint M7 in a couple of weeks back.
Sisyphus306 said:
Why don't you just try? It's not like they'll call the cops on you; the worst they can do is refuse the return. It's also very unlikely that the associates know how to get into the bootloader in the first place, so it probably won't even come up.
Click to expand...
Click to collapse
I'm saying after they have accepted it.. can they call me like "sir, HTC just called us about the phone you just returned..and you are going to be hit with a fee" see something like that..?
Sent from my HTC One_M8 using Tapatalk
Slicktune said:
I'm saying after they have accepted it.. can they call me like "sir, HTC just called us about the phone you just returned..and you are going to be hit with a fee" see something like that..?
Sent from my HTC One_M8 using Tapatalk
Click to expand...
Click to collapse
I dont think that would happen, I have returned a few mytouch phones way back when after having custom roms and nothing has happened. That was many years ago tho and I am not sure if HTC has changed any policies on that since then.
I just went in to tmobile just to figure out if they had any in stock., spoke with a salesman about the restock fee...and he said there is no voiding it unless, they run a diagnosis on the phone but it's unlocked and tampered...should I take the chance and tell them to run it?
Sent from my HTC One_M8 using Tapatalk
if its a hard ware issue the soff wont cause an issue.

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