Hi guys, I'm making this thread because I had tried to ask for help in other related threads and not getting any solutions to this matter.
I have this problem since I bought my Samsung Galaxy W, I cannot complete a download in Google Play Store. Most of the downloads stuck halfway at *% and only small files like below than 300kb is able to download successfully and install on my phone.
After I started rooting my phone and install custom ROMs like CM9, I can download anything from the store. But recently the problem occur again, I flash back to stock but it is still not working.
I can download when I'm connected to my friend's Wifi or by using 3G. I have a friend who is using Samsung Galaxy SIII and having the same issue. I tried to google about my problem but all the resolved ones are for those who faced problems such as "Stuck at downloading.....", "Cannot download apps after paying...." etc.
I can confirm these problems don't have anything to do with mine. Is it that my home's internet have problem or is it something to do with google's servers?
Help.. Thanks
*Edit: From what I have remembered, the last time I was able to fix this problem is when I scan both my internal and external storage for error using Windows tools such as Error-Checking, Defragmentation and also Reformatting it. But when I do this for now, I get no results..
Need help badly~ T.T
No one knows how to fix this?
I think your internet connection problem
You should try another ISP
Should I contact my ISP and ask them to fix it? Because I found out that a lot of my friends also had the same problem. Some can download from play store but couldn't download from in-app updates or additional files. They also use the same ISP as me. So basically our ISP knows the problem and never want to fix it? Zz
Sent from my GT-I8150 using Tapatalk
cyyong95 said:
Should I contact my ISP and ask them to fix it? Because I found out that a lot of my friends also had the same problem. Some can download from play store but couldn't download from in-app updates or additional files. They also use the same ISP as me. So basically our ISP knows the problem and never want to fix it? Zz
Sent from my GT-I8150 using Tapatalk
Click to expand...
Click to collapse
Try to find another Internet connection if you don't always need it(eg MC Donalds), or maybe contact/change your ISP, last time I experienced this when I was using TMNET(ISP), but it's now solved after I used Singtel(ISP), good luck!
Related
Hey guys been using the HOX since about 3 months and have absolutely no problems with it, except for one very, very irritating problem. I just can't seem to download anything from the play store through my wi-fi connection.
I can surf, I can download apk's, videos, songs from the browser on wi-fi i can even surf the play store on wi-fi but I just can't seem to get the downloads started, there are no error numbers. Just the message saying "Downloading" I have tried aosp,sense, and miui but nothing seems to solve the problem. Also it does download whatever I want on a 2G connection, I can't test 3G since I don't have access.
These are things I've already tried through other forums please let me know if you guys can think of something else.
1. Changed computer dns server to 8.8.8.8 and 8.8.4.4 this helped I think for only one download to get through and then it ended up being stuck for other downloads.
2. Cleared cache/data from Play store and tried, no difference.
3. signed out from google talk, no difference.
Someone please help me out, I thought I'd be able to put up with it, but its very frustrating now!
Anyone?!
The same thing happens to me immediately after flashing a new ROM. I always need to download Titanium backup to restore my apps and the Play store won't let me unless I move to another wifi connection where it all works fine again.
I think it's dark magic.
same problem but no solution :|
Itś dark magic :|
SmXtrem said:
same problem but no solution :|
Itś dark magic :|
Click to expand...
Click to collapse
If you have a rooted phone,install "system app remover" and uninstall the play app,and reinstall the app.
I get this notification that says it's downloading. But when I go to app info. It's from downloads instead of the Play Store. I don't know what it is. When I disable the app. Everything stops working; Play store, Chrome, Facebook, etc. I was just wondering if anyone else had this problem?
Sent from my SGH-T999 using xda premium
Fumblez said:
I get this notification that says it's downloading. But when I go to app info. It's from downloads instead of the Play Store. I don't know what it is. When I disable the app. Everything stops working; Play store, Chrome, Facebook, etc. I was just wondering if anyone else had this problem?
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Did you try downloading a file with that name? Open up the download icon found in the app drawer and see whats downloading.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
elesbb said:
Did you try downloading a file with that name? Open up the download icon found in the app drawer and see whats downloading.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
Click to expand...
Click to collapse
I didn't download anything. I noticed it on my way home. It initiated randomly. And it won't finish, or even stop. It isn't showing in the downloads either.
****edit
I found it in the downloads a couple hours after the problem started. I don't have a full solution, which sucks.
Sent from my SGH-T999 using xda premium
Might be it is sync ur gallery with fb photos. Uninstall app and reinstall.
I'm experiencing this exact problem, also initiated on its own. I uninstalled and reinstalled Facebook but that did not affect the perpetual downloading of this. Nor have several phone restarts, etc.
EVO 3D ICS running MeanRom
solution!!!
I don't know you already fix this problem or not.
I searched several site and finally got an answer for this problem.
Just connect WiFi and let it do whatever it want.
Before I found this, I tried several things;
1. restarted my phone
2. pulled out battery and put back
3. killed the process from task manager
4. removed FB account
5. removed FB app from my phone (actually, back to previous version) and update again
Non of these helped me ever!!!
Also, this problem is not device specific. (I realize it after googling it)
I mean various devices and locations had the same issue.
Anyway, good luck!!!
pain7246 said:
I don't know you already fix this problem or not.
I searched several site and finally got an answer for this problem.
Just connect WiFi and let it do whatever it want.
Before I found this, I tried several things;
1. restarted my phone
2. pulled out battery and put back
3. killed the process from task manager
4. removed FB account
5. removed FB app from my phone (actually, back to previous version) and update again
Non of these helped me ever!!!
Also, this problem is not device specific. (I realize it after googling it)
I mean various devices and locations had the same issue.
Anyway, good luck!!!
Click to expand...
Click to collapse
Thanks. Connecting it to wifi did allow it to finish the unending installation very quickly. That was annoying and I'd like to know why an update initiated on its own, seemingly from within the app and not through the Play store (I do not have any auto-updates allowed, especially for social media apps), and drained my battery while it looped an install process that was apparently constantly seeking a wifi signal to complete.
Thanks a lot!!
pain7246 said:
I don't know you already fix this problem or not.
I searched several site and finally got an answer for this problem.
Just connect WiFi and let it do whatever it want.
Before I found this, I tried several things;
1. restarted my phone
2. pulled out battery and put back
3. killed the process from task manager
4. removed FB account
5. removed FB app from my phone (actually, back to previous version) and update again
Non of these helped me ever!!!
Also, this problem is not device specific. (I realize it after googling it)
I mean various devices and locations had the same issue.
Anyway, good luck!!!
Click to expand...
Click to collapse
My mom had this going on for several daysand wanted to see if I could fix this. You helped make me look like i actually knew what I was doing, lol thanks a lot man disappeared in about 10 seconds after connecting to WI-FI.
yeardley said:
I'm experiencing this exact problem, also initiated on its own. I uninstalled and reinstalled Facebook but that did not affect the perpetual downloading of this. Nor have several phone restarts, etc.
EVO 3D ICS running MeanRom
Click to expand...
Click to collapse
I had the same problem. i went to downloads and deleted it
Fumblez said:
I get this notification that says it's downloading. But when I go to app info. It's from downloads instead of the Play Store. I don't know what it is. When I disable the app. Everything stops working; Play store, Chrome, Facebook, etc. I was just wondering if anyone else had this problem?
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I started having this issue today on my Galaxy Tab 2. The only solution people found on different forums is ti turn on WiFi. It'll immediately start downloading and would get installed (Probably due to its size it does not want to be downloaded on 3G/4G). Although I don't feel very comfortable installing this, Does not feel very genuine to me.
Did any one else had this problem? or any issues after installing it?
I had to switch to Wifi about 3 or 4 times and then it finally downloaded. It tried to download all of last night and killed the battery. In the mean time my phone has switched to using Edge instead of 4g and no matter how many times I switch Airplane mode on/off or restart the phone I can't get my 4g back. Think it is just a local problem? I've got a S3 on T-mobile in Orange County, CA.
Does anyone have this issue? After about 60hrs of reboot Google Now just stops to display any cards and it is just blank with the google searchbar on top...
I have Google Now enabled and never had this issue before. Tried clearing cache and app data and that doesn't fix the issue. Only reboot helps. This is annoying. Any help is appreciated. I am running stock Android 4.3 (no root).
Thank you!
Sent from my Galaxy Nexus using xda premium
Ive had this happen before. I dont really know what causes it, it just fixes itself usually. I did, however, find that at one point I had both of my devices with Google Now and they had different settings enabled and it was messing up what was shown. That was a while ago and I think the settings sync now. But you never know. If you have two devices, try that. Also, you can try to clear the data for the app and see if it fixes it.
I have tried clearing the app data and that didn't do much. Still having the issue. I will check the settings on my tablet for Google Now, maybe you are right and this is what causes my problems. Thanks for the idea-will give it a try.
It's generally "normal" I think.
I really wish Google would give us more control over Now... Soon?
Sent from my Galaxy Nexus using xda app-developers app
I'm also experiencing this "issue". I use Galaxy Note II and CarbonRom 1.8 here. Decided to search Google for this and found this thread.
I thought it was due to a lot of ROM flashing I was doing here, so maybe it eventually messed up my Google account info on servers and made my Google Now became empty some times, but I realized that probably it's some technical difficulties on Google Now server itself, since it's happening with more people.
Let's hope for an update to solve this. It's pretty annoying!
viniciusrsouza said:
I'm also experiencing this "issue". I use Galaxy Note II and CarbonRom 1.8 here. Decided to search Google for this and found this thread.
I thought it was due to a lot of ROM flashing I was doing here, so maybe it eventually messed up my Google account info on servers and made my Google Now became empty some times, but I realized that probably it's some technical difficulties on Google Now server itself, since it's happening with more people.
Let's hope for an update to solve this. It's pretty annoying!
Click to expand...
Click to collapse
Did this issue get resolved for you? I have found the problem and I temporary fix.
The issue is related to the new Google play services 3.2..they changed location to use wifi as Android 4.3 has it on at all times.. This is to save power from using GpS.. Anyway if your not running 4.3 and have wifi on all the time your location based cards will not work...
The solution, downgrade to Google play services 3.1 Everything works great on 3.1..
Sent from my SGH-T889 using xda app-developers app
luv4greenleaves said:
Did this issue get resolved for you? I have found the problem and I temporary fix.
The issue is related to the new Google play services 3.2..they changed location to use wifi as Android 4.3 has it on at all times.. This is to save power from using GpS.. Anyway if your not running 4.3 and have wifi on all the time your location based cards will not work...
The solution, downgrade to Google play services 3.1 Everything works great on 3.1..
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
This issue got solved by itself here, but thanks for the tip anyway!
By the way, I'm using 4.2 here and in fact I don't have wifi enabled all the time. Need to say also that Google Now in Brazil is not sooo much great, it does not have so many services, only the basic ones, so maybe it had something to do with Brazilian Google servers issues on that time.
Here it is in a nutshell: Error 927 on ANY download, any app, any game, be it paid or free, on my Nexus 7 (2013) FHD. I've done the following:
- Cleared the data and cache for the Google Play Store, Download Manager, and Google Services Framework.
- Uninstalled updates for the Google Play Store and Google Services Framework.
- Deleted and re-added my Google account.
- Rebooted.
- Hard reset.
- Downgraded to 4.3 and re-upgraded to 4.4.2.
- Tried to download the apps and games from the Google Play website, and get "An unexpected error has occured. Please try again later."
- Changed the filter and proxy settings on my Cisco router.
- Switched to LTE, and... same thing.
- Created another Google account, and it worked, but I will NOT be forced to re-purchase the apps I've spent nearly $80.00 on over the years, or upload my music collection to Google Music again.
- Reached out to Google for help, and... crickets.
I'm at the end of my rope. If this isn't resolved soon, I'm returning the Nexus to Wal-Mart. I've NEVER had this sort of issue before, even with my first-generation Nexus 7. I've had Android tablets since my Motorola Xoom awhile back. I've ALWAYS had Android tablets. I'd hate to have to abandon Android because of this idiocy, but I may have to do so. I don't want to have to go with Apple for both my smartphone and tablet, but it's starting to look that way.
If anyone has any suggestions that aren't listed above, please, help me out. I love my Nexus 7, but without apps and games, it's pretty worthless.
Thanks in advance.
Normally deleting and adding back the Google account is a solution for Play Store problems, but as you said, you tried that. Some have reported that error 927 is because of a network connection error. How is web browsing? YouTube?
abarax said:
- Downgraded to 4.3 and re-upgraded to 4.4.2.
Click to expand...
Click to collapse
How did you do that? Did you download the 4.3 ROM to flash it? Did you unlock and flash a custom recovery?
When all else fails, flash the stock ROM, especially with your downgrading and upgrading. Google's files include a "flash-all.bat" within that will wipe everything and flash the stock ROM and recovery.
https://developers.google.com/android/nexus/images#razor
Pandae said:
Normally deleting and adding back the Google account is a solution for Play Store problems, but as you said, you tried that. Some have reported that error 927 is because of a network connection error. How is web browsing? YouTube?
All web browsing and pre-installed apps work just fine. Just any attempts to update those apps, or install any other apps from Google Play, fail with error 927.
How did you do that? Did you download the 4.3 ROM to flash it? Did you unlock and flash a custom recovery?
When all else fails, flash the stock ROM, especially with your downgrading and upgrading. Google's files include a "flash-all.bat" within that will wipe everything and flash the stock ROM and recovery.
https://developers.google.com/android/nexus/images#razor
Click to expand...
Click to collapse
I actually have flashed the stock ROMs, from the original 4.3 to 4.4.2, with the exact same results. I've also made certain not to unlock the bootloader and to not root as to recreate the OOB experience as well. At this point, my options are exhausted.
abarax said:
I actually have flashed the stock ROMs, from the original 4.3 to 4.4.2, with the exact same results. I've also made certain not to unlock the bootloader and to not root as to recreate the OOB experience as well. At this point, my options are exhausted.
Click to expand...
Click to collapse
Are you able to install apps on another device with the same account? If not it may be a problem with your account...
Dexxon said:
Are you able to install apps on another device with the same account? If not it may be a problem with your account...
Click to expand...
Click to collapse
I know his pain I have flashed reflashed installed stock and im using a atrix 2 with ics 4.0.4
im hoping its a google server problem and it will be fixed
I was having the same problem for the last two days and I went to settings/Google account and noticed there was a sync error with sound search for Google play and I manually synced it and now apps download .
Sent from my Nexus 5 using Tapatalk
I went into my account removed my devices from it on the web and signed in on my phone now it works
Sent from my MB865 using Tapatalk
I've been having the exact same issue for 4 days. Regardless of rom, phone, or gmail account I use. I've done every wipe format imaginable even Odin as I have a Samsung phone same issue. Now I cant even get any Google apps to connect at all. Such as Google plus play store YouTube etc...Google says never heard of it before sorry.
dawiseguy77 said:
I've been having the exact same issue for 4 days. Regardless of rom, phone, or gmail account I use. I've done every wipe format imaginable even Odin as I have a Samsung phone same issue. Now I cant even get any Google apps to connect at all. Such as Google plus play store YouTube etc...Google says never heard of it before sorry.
Click to expand...
Click to collapse
I'm having the exact same problem now for a few days. I called Google support and they are aware of the problem and had no resolution. I was told too bad basically.
Out of curiosity, for those having this issue, did you upgrade to a 4.4.2 ROM?
I updated to stock rooted 4.3 galaxy note 2 Verizon and it happens on all of my gmail accounts too
Sent from my SCH-I605 using Tapatalk
I have the same problem. Ran across this thread doing a search for the error 927. Running a Verizon HTC One and an LG G Pad 8.3. Both have the same problems, and i too have called Google several times. Their answer was to call HTC. I was livid. I changed my password, but was only a temporary fix until I made a purchase from the Play store. Then the error came back. I realize i am in the Nexus 7 forums but wanted to chime in since the problem is happening to me too. Hopefully Google comes up with a fix. Too much money tied up to just create new account, which does work by the way.
Creating a new account shouldn't even be an option what it the issue happens on the new account? Google just needs to fix it.
Sent from my SCH-I605 using Tapatalk
dawiseguy77 said:
Creating a new account shouldn't even be an option what it the issue happens on the new account? Google just needs to fix it.
Sent from my SCH-I605 using Tapatalk
Click to expand...
Click to collapse
I agree...I would be ok if they just said we're working on a fix, but just to ignore me and say call the manufacturer pizzed me off.
Sent from my HTC6500LVW using Tapatalk
planedoc said:
I agree...I would be ok if they just said we're working on a fix, but just to ignore me and say call the manufacturer pizzed me off.
Sent from my HTC6500LVW using Tapatalk
Click to expand...
Click to collapse
Yeah Google making me mad too
Sent from my SCH-I605 using Tapatalk
Same boat. I did everything the original poster did as well. Called into play store support and eventually got passed off to tier 2 support. Haven't heard anything in over a week.
The issue affects every device I log into with my account. Originally showed rpc:s-7 error, now 927.
Anyone with this problem find a solution? Again, I've done everything the op posted. In the past I've been able to correct the problem. But this time, no go.
Have the same problem... In every device I'm using with my account... 3 tablets, 2 cell phones. Spent more than 400 dollars in apps.. Can't download, nor even update. Always error 927. Changed password and problem persists.. It's obviously a problem with my account.. Wonder what could I do.
Have you tried installing apps from Google Play on a computer?
Hello, just an update...
My problem has gone... Seems it was from google side.
Too bad I had to flash my cel 3 times before I realized it was happening to all my devices.
Don't know if the password change had anything to do with the fix since, at least, it didn't work immediately.
If you encounter the same problem don't panic... give it a little time, hopefully it fixes on its own.
Thank you very much.
Ok so I've had this same problem on the M7, and now I'm having the same issue on my M8. I'll post the screenshot of the issue I'm having. It happens on every Rom that I use. I mainly use ViperOne. But in order to test out the problem I flashed other roms as well and found the same problem. I've even done the play store fix that I found in a couple other threads and it still gives me the same issue. And I'm hooked up to WiFi majority of the time and still get the error. No matter if I'm on network or WiFi, the problem persists. Even tried different play store apks. If someone could lend me some knowledge on how to get rid of the problem, I'd be eternally grateful. It's a pain trying to update apps and it won't work because of the error. Screenshot attached. Thanks to all!!
Sent from my HTC One_M8 using XDA Premium 4 mobile app
KyubiDiaz said:
Ok so I've had this same problem on the M7, and now I'm having the same issue on my M8. I'll post the screenshot of the issue I'm having. It happens on every Rom that I use. I mainly use ViperOne. But in order to test out the problem I flashed other roms as well and found the same problem. I've even done the play store fix that I found in a couple other threads and it still gives me the same issue. And I'm hooked up to WiFi majority of the time and still get the error. No matter if I'm on network or WiFi, the problem persists. Even tried different play store apks. If someone could lend me some knowledge on how to get rid of the problem, I'd be eternally grateful. It's a pain trying to update apps and it won't work because of the error. Screenshot attached. Thanks to all!!
Sent from my HTC One_M8 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Try the following (try turning off wifi and then re-enabling it before you try any of these to see if that helps)
1) Allow unknown sources in settings
if that doesn't work
2) delete the cache for the play store app
if that doesn't work
3) Uninstall playstore updates and reboot
Finally if all else fails - delete your google account - reboot and then add your account.