Develop Bugs

AT&T hotspot - "Wi-Fi Hotspot Access Failed"?

Ever since AT&T revealed that all unlimited users are now capped to 3gb/month (5gb for LTE), aka no more 5% crap, I can't get my Nitro automatically connect to any ATT hotspots around the town. I get message in notification bar saying
Unable to confirm eligibility, please call Customer CARE at 800-331-0500.
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Before that, every time there is a hotspot available the phone automatically connects and nothing required from the user's side. Now I have to manually open browser and agree with their terms of service.
Anyone experiencing this?

I will test mine out to see if I get the same issue, and report back my findings.

I've had that happen a few times recently too. The app would seem to keep trying and would eventually connect successfully.

[email protected] said:
Ever since AT&T revealed that all unlimited users are now capped to 3gb/month (5gb for LTE), aka no more 5% crap, I can't get my Nitro automatically connect to any ATT hotspots around the town. I get message in notification bar saying
Before that, every time there is a hotspot available the phone automatically connects and nothing required from the user's side. Now I have to manually open browser and agree with their terms of service.
Anyone experiencing this?
Click to expand...
Click to collapse
I'm having the same problem. I've been bounced back and forth between AT&T Mobility and AT&T Wi-Fi so many times. Like you I can always get in by going to the login screen and logging in with my DSL credentials. I also have a grandfathered "unlimited" data plan.
I recall this happening previously (like when I go through a McDonald's drive-thru) but I've only chased after it since March 1. It's happened in 2 different hotspots, one in Boston and one in Memphis.
I'm on a Samsung Captivate with OEM Gingerbread.
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Here is my conspiracy theory:
AT&T trying make us, unlimited plan users, use all the capped data as quicker as possible to slow it done sooner, make us more pissed off and switch to limited plans.
Make sense?

Try restoring the hotspot app in Titanium Backup again and then reboot.
Sent from my LG-P930 using XDA

yep, I'm having the same issue

dnorthington said:
Try restoring the hotspot app in Titanium Backup again and then reboot.
Sent from my LG-P930 using XDA
Click to expand...
Click to collapse
Can't use Titanium. I'm not rooted.
I tried clearing the application data. I'll post back whether that helps or not.

Running latest Kernelpanic rom I don't experience this problem.

I finally got my WISPr connect to work. In "Wi-Fi settings" I had "Network notification" unchecked. I checked this and then went to an AT&T Wi-Fi hotspot.
It connected!
Not wanting to leave "Network notification" checked and get all those nagging notifications I unchecked it and visited another AT&T Wi-Fi hotspot.
It connected!
See if this helps you.

It is actually nothing to do with our phones, it's ATT ****ing with us.
I've checked it with 3 different phones, all had the same problem.
Now, all three one day connecting fine another - no go.

Come to Canada it works...wait forget it we don't have ICS. ;-)
sent from LG OPTIMUS LTE using Tapatalk

[email protected] said:
Here is my conspiracy theory:
AT&T trying make us, unlimited plan users, use all the capped data as quicker as possible to slow it done sooner, make us more pissed off and switch to limited plans.
Make sense?
Click to expand...
Click to collapse
I fully believe this is exactly what they are doing. It pisses me off, but instead of switching plans I'll switch APNs. HAHA I win!

Disable phone radio on Inc2?

I was recently given a phone that can't be activated on the VZW network because of a broken contract. is there a way to disable the phone radio without it affecting the Wi-Fi? I wanna give it to my son to play the learning games off the android market without worrying about him calling 911 or something like that. Is that possible ?
Sent from my Galaxy Nexus using Tapatalk 2

If the phone can't be activated on the network, how would your son call 911 or any other number?

Even though the phone can't be activated it still has a signal and it's still capable of making calls using a credit card, emergency calls and calls to VZW operators. I know he will eventually figure out airplane mode so I'm looking for a more permanent solution.
Sent from my Galaxy Nexus using Tapatalk 2

102mm said:
Even though the phone can't be activated it still has a signal and it's still capable of making calls using a credit card, emergency calls and calls to VZW operators. I know he will eventually figure out airplane mode so I'm looking for a more permanent solution.
Sent from my Galaxy Nexus using Tapatalk 2
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The only thing I could think of would be to go into network settings and change it to something like evdo only, that way it can't connect to standard cell signal.
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Sent from my Venomized vivow

tylerlawhon said:
The only thing I could think of would be to go into network settings and change it to something like evdo only, that way it can't connect to standard cell signal.
Ex:
Sent from my Venomized vivow
Click to expand...
Click to collapse
Or you could set it to gsm mode so that there won't be any signal or anything
Sent from viperDIX B2

tylerlawhon said:
The only thing I could think of would be to go into network settings and change it to something like evdo only, that way it can't connect to standard cell signal.
Ex:
Sent from my Venomized vivow
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Thanks I'll try that.. maybe that and airplane mode will be work as double protection
Sent from my Galaxy Nexus using Tapatalk 2

I use my Eris for music and white noise for sleeping baby with airplane mode on, then turn on wifi. No cell signal, but email and everything else works fine.

Try dialing *#*#4636#*#*. WHen you dial that it will open advanced settings. Click Phone Info. In the Phone Info screen you can turn the radio off.

[Q] Tmobile Note 3 on ATT network?

Anyone else running a Tmobile Note 3 on the AT&T network? Is there any difference in reception or LTE? I've seen in other threads people complain that they dropped calls and had less reception with the Tmobile hardware on ATT, I'd be curious to see DB measurements and not simply rely on the reception bars. Also heard complaints that the Tmobile N3 doesn't hand onto ATT LTE signals well.
Also using the Tmobile Note 3 on the ATT network does;
1) does tethering still work?
2) does it work with an AT&T microcell?

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Tether Works
No problem here.
There are other thread with same information. Search.
Sent from my SM-N900T using Tapatalk

spinedoc said:
Anyone else running a Tmobile Note 3 on the AT&T network? Is there any difference in reception or LTE? I've seen in other threads people complain that they dropped calls and had less reception with the Tmobile hardware on ATT, I'd be curious to see DB measurements and not simply rely on the reception bars. Also heard complaints that the Tmobile N3 doesn't hand onto ATT LTE signals well.
Also using the Tmobile Note 3 on the ATT network does;
1) does tethering still work?
2) does it work with an AT&T microcell?
Click to expand...
Click to collapse
My wife and I both use straight talk which runs off of AT&T towers and when I'm at the house I have full bars and my speed was 20 if I remember correctly, at work I get 3-4 bars but never any reception problems. Hope this helps a Lil bit.

I'm running my N900T on AT&T with CM 11 and have noticed that my phone randomly drops back to Edge and even G sometimes. It has completely lost data access occasionally too. I put my phone in airplane mode and it goes back to full LTE, but that's bothering me. I don't know how to fix it.

Gaúcho comedor said:
I'm running my N900T on AT&T with CM 11 and have noticed that my phone randomly drops back to Edge and even G sometimes. It has completely lost data access occasionally too. I put my phone in airplane mode and it goes back to full LTE, but that's bothering me. I don't know how to fix it.
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Click to collapse
Mine does that on tmobile

Gaúcho comedor said:
I'm running my N900T on AT&T with CM 11 and have noticed that my phone randomly drops back to Edge and even G sometimes. It has completely lost data access occasionally too. I put my phone in airplane mode and it goes back to full LTE, but that's bothering me. I don't know how to fix it.
Click to expand...
Click to collapse
You can download Advanced Signal Status. Then go to additional info then device info and you can change the network mode to LTE only to force it to reconnect to LTE always.

sstory792 said:
You can download Advanced Signal Status. Then go to additional info then device info and you can change the network mode to LTE only to force it to reconnect to LTE always.
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I tested the app here, and although it says my LTE signal is at 100%, my data connection is being disabled every time I make a call. I tried changing the preferred network type to LTE only in the phone info menu and calls drop as soon as I hit the call button on the dialer. Also, in the phone info menu, the option to enable/disable data shows only as "enable" during a call, which means data is disabled, and clicking it does nothing. As soon as I hang up, my data connection restarts and goes to 2G. I don't know if this is a problem with CM 11, so I'll try a Touchwiz ROM in a minute. Any other suggestions?

Gaúcho comedor said:
I tested the app here, and although it says my LTE signal is at 100%, my data connection is being disabled every time I make a call. I tried changing the preferred network type to LTE only in the phone info menu and calls drop as soon as I hit the call button on the dialer. Also, in the phone info menu, the option to enable/disable data shows only as "enable" during a call, which means data is disabled, and clicking it does nothing. As soon as I hang up, my data connection restarts and goes to 2G. I don't know if this is a problem with CM 11, so I'll try a Touchwiz ROM in a minute. Any other suggestions?
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Click to collapse
No problems at all with touchwiz. Probably a CM11 problem.

Restricted access changed - voice service is blocked

I've been receive this error message when connected to WiFi. Not sure why or what is causing it. I have yet to be able to link the error message to an issue, however it is still annoying to see. Any suggestions?
Secondly, I have the T-Mobile version and can't seem to text over WiFi when not connected to the cellular network. Any suggestions?
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You have tmobile service
Sent from my LG-H811 using Tapatalk

LancerV said:
You have tmobile service
Sent from my LG-H811 using Tapatalk
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Are you suggesting that this may be related to poor reception from T-Mobile? Perhaps. However I've had several other android devices and none of them have displayed this message.

I mean you actually have tmobile as your provider
Sent from my LG-H811 using Tapatalk

LancerV said:
I mean you actually have tmobile as your provider
Sent from my LG-H811 using Tapatalk
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Yes. Your point being?

I am with T-mobile as well and seeing this often. I seem to encounter it more often when I have a weak WiFi connection if this helps.

I don't have T-Mobile, nor WiFi calling enabled, but if that's the case... try going to Settings -> WiFi Calling -> Menu and disable the WiFi Range Alert, see if this stops those messages.
timetosave said:
I am with T-mobile as well and seeing this often. I seem to encounter it more often when I have a weak WiFi connection if this helps.
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Click to collapse

n0x00ll said:
I don't have T-Mobile, nor WiFi calling enabled, but if that's the case... try going to Settings -> WiFi Calling -> Menu and disable the WiFi Range Alert, see if this stops those messages.
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Click to collapse
Thanks, but the TMO variant does not have this option.

Alright, it has been a few days so I have a little more knowledge about the issue. It seems to occur more when my phone disconnects from the cellular network and reconnects. In addition to the voice service blocked message I'm also getting a data service blocked message.

any fix on this? I too been getting this stupid prompt.

shook187 said:
any fix on this? I too been getting this stupid prompt.
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Click to collapse
No fix here. Still getting the message. I might pick up a new SIM card here shortly.

ChristianBale said:
No fix here. Still getting the message. I might pick up a new SIM card here shortly.
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Click to collapse
Im about to do the same [emoji17]
Sent from my LG-H811 using Tapatalk

shook187 said:
any fix on this? I too been getting this stupid prompt.
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Click to collapse
Same

I get the same thing sometimes.

ChristianBale said:
I've had several other android devices and none of them have displayed this message.
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Click to collapse
That's probably because they weren't programmed to. I've been using Android phones since the OG Droid and this is the only one that has had a notification message to specifically state that I've lost reception but that doesn't mean the other phones always had reception. It just means I might not have noticed when they didn't. In other words, I really doubt this is any kind of problem with your phone. Just common dropped service that happens occasionally.

Getting this issue as well with all 3 of our LG G4 phones. T-Mobile swapped our SIM cards and within 30 minutes, I had the same issue. Is this causing any of you to have dropped calls and or people attempt to call you but your phone never rings, however you just get a voicemail notification? Because we are seeing that and some other little odd issues with calling.

I haven't linked the messages to any issues, and I have yet to have the SIM changed. But the messages are annoying to get.

Just recently I got a data service blocked message as well.

For me, they always come in pairs. Our T-Mobile service is good here. And the wireless is rock solid with all other devices.
I'm curious. Are people only getting this on wifi? And what is your network setup? Are you statically assigning your phone the same IP address?

So I've had both of these issues as well as problems with WiFi calling. I've tried working with TMO support which has resulted in nothing so far. I am about ready to take this one back and go back to HTC which is a shame because I really like the device when it works.

Disabling VoLTE (Verizon)

Hello all!
Is there a way to turn off VoLTE? I use my phone as a hotspot, so when I get a call, I don't have internet access. I'm assuming this is because of VoLTE since my last phone (Droid 4) didn't have this issue.
Thanks!

jm.kloz said:
Hello all!
Is there a way to turn off VoLTE? I use my phone as a hotspot, so when I get a call, I don't have internet access. I'm assuming this is because of VoLTE since my last phone (Droid 4) didn't have this issue.
Thanks!
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Is this the option you are looking for? 'Enhanced 4G LTE Mode'
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I always thought having that option disabled is what caused data to turn off during phone calls. I have it enabled and I can still use data while on the phone. That's the toggle to the off VoLTE though.
Sent from my Nexus 5X using Tapatalk

Sounds like you aren't using VoLTE in the first place. Turning it off won't give you data during a call it would do the opposite.

thesoldier said:
Is this the option you are looking for? 'Enhanced 4G LTE Mode'
I always thought having that option disabled is what caused data to turn off during phone calls. I have it enabled and I can still use data while on the phone. That's the toggle to the off VoLTE though.
Sent from my Nexus 5X using Tapatalk
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I've tested it with that both on and off and still lose LTE during a call. :/

jm.kloz said:
I've tested it with that both on and off and still lose LTE during a call. :/
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Click to collapse
Talk and web is only available if you have advanced calling option turned on within your verizon account. Its free.

It doesn't sound like you're using VoLTE exactly because you stated you can't use simultaneous voice and data. Here's the deal: To save battery power or whatever, the additional radio added to Verizon and Sprint (CDMA) phones to enable 4G has been removed from a lot of them, rather converged.
Verizon has always had this problem and they got around it by, finally, adding an additional radio to handle the 4G to many phones. On CDMA networks it's either (I think analog) voice or (I think digital) data. Then, I guess expecting this great big transition to VoLTE (and only needing one radio to simultaneously handle LTE and Voice over LTE) "they" reverted phones to the original model. I mean that has to be it... I would gladly charge my phone more to be able to be able to hotspot and talk! Or maybe they want to sell more JetPacks and separate line access fees!
(This is what allows for all that red on their coverage maps as Verizon's original voice frequencies do rock for signal strength and reliability. The data maps look a lot more similar amongst the carrriers: concentrated on major "markets" as the efficiencies of cities drive the capital to create the networks--rural areas have lousy 4G coverage).
The GSM networks from T-mobile and AT&T automatically fall back to 2, 2.5, 3 and 4G frequencies and can use the newer and the older networks at the same time. You also get better conference calling (up to 5 people) and call management on the GSM based networks.
If you want to use voice and data at the same time on Verizon, edit your account preferences to enable Advanced Calling 1.0 for your line. It is free. Also enable Enhanced 4G LTE mode as shown in the screenshot.
But VoLTE seems to bring its own issues: call complete rates will drop, call quality will drop, static bursts occur at the beginning of calls... it's a real mess.
I really miss T-Mobile, but their network isn't as good and I save money being on the family plan with others on Verizon.

Hi guys, I am having the opposite issue.
I can't get VoLTE ("HD Voice") to work. As a result, no internet when I'm on a phone call. A real pain in the butt.
I'm on CM13 on my Nexus 5x and using Verizon.
I had previously activated this feature on the Verizon website, and it shows the VoLTE flag is 'on' in the phone info/service settings menu. I've seen posts elsewhere where people say CM13 is not working properly with VoLTE.
Should I flash to a different ROM perhaps? Appreciate any ideas...