Develop Bugs

Touch Pro 2 question regarding data plan, WiFi

I recently received a Touch Pro 2 from T-Mobile. Somehow, I got lucky and received it without signing up for a data plan. The phone line is on a family plan with unlimited family text usage. My questions are, does the unlimited family text service allow me to text/send instant messages using my TP2 at no extra cost? I don't want to be billed up the a hole for each text message. My second question is, is there a way I can disable the web service on my TP2 and force it to ONLY use WiFi??? I don't want to accidentally use T-Mobile's web service and again get charged a ton for usage. Thanks in advance folks!

Your phone will work with your family plan with unlimited family text usage. When you order the TP2 it is required as part of your contract to have the data plan for the life of the contract. I would check into that as you might get charged for breaking your contract. You are able to use the WIFI only by disabling the data connection.

stuntmonkey said:
Your phone will work with your family plan with unlimited family text usage. When you order the TP2 it is required as part of your contract to have the data plan for the life of the contract. I would check into that as you might get charged for breaking your contract. You are able to use the WIFI only by disabling the data connection.
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How do I disable the data connection?? Would that interfere with my ability to text or is that seperate?

"So as long as I keep my family unlimited text service I'm free to text away correct?
As long as your phone is apart of the family plan, you receive the same services as the rest of the phones on the plan.
DADDYDC650 said:
How do I disable the data connection?? Would that interfere with my ability to text or is that seperate?
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Click to collapse
The best way that I know of to make sure that you don't use your data connection with out possibly effecting mms or txt messaging is to find an app called, NoData. I had found it a while ago in the Rhodium forum. I will post it when I can find it again. Using this app, you can toggle the data and internet connections as needed.

stuntmonkey said:
"So as long as I keep my family unlimited text service I'm free to text away correct?
As long as your phone is apart of the family plan, you receive the same services as the rest of the phones on the plan.
The best way that I know of to make sure that you don't use your data connection with out possibly effecting mms or txt messaging is to find an app called, NoData. I had found it a while ago in the Rhodium forum. I will post it when I can find it again. Using this app, you can toggle the data and internet connections as needed.
Click to expand...
Click to collapse
Thanks for your help. I really do appreciate it!

NoData
This is the most up to date version of NoData that I could find. Unfortunately I could not find it posted on these forums
Anyway here it is. lol

stuntmonkey said:
This is the most up to date version of NoData that I could find. Unfortunately I could not find it posted on these forums
Anyway here it is. lol
Click to expand...
Click to collapse
Thank you! Again, I appreciate the help. Take care!

I forgot to ask, I'm guessing the Touch Pro 2 has weather updates. Do I need to have the web data plan or is it a free "service"? My friends Samsung Highlight has weather updates and does not pay for a data plan. Thoughts?

The weather app gets its data from accuweather.com so it should update over your WIFI.

stuntmonkey said:
The weather app gets its data from accuweather.com so it should update over your WIFI.
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Good point but does it update automatically even when I'm not using my WiFi? I don't want to be charged because of random weather checks. Thanks stuntmonkey.

DADDYDC650 said:
Good point but does it update automatically even when I'm not using my WiFi? I don't want to be charged because of random weather checks. Thanks stuntmonkey.
Click to expand...
Click to collapse
If your data connection is disabled, it would not be able to download weather data except for when you are connected to wifi.

stuntmonkey said:
If your data connection is disabled, it would not be able to download weather data except for when you are connected to wifi.
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Will my T-Mobile TP2 have the option without the need of adding the app? I was checking out pictures that other TP2 owners posted and I found this picture,
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and this one as well,

It depends on which rom you are using. some of the stock roms have that feature while others don't. if your phone has an option in the settings tab that says data connection with an on/off switch than that will work. There have been instances when a data connection will still connect when requested by an application using that setting. It is worth a try if you have concerns about using another program.

stuntmonkey said:
It depends on which rom you are using. some of the stock roms have that feature while others don't. if your phone has an option in the settings tab that says data connection with an on/off switch than that will work. There have been instances when a data connection will still connect when requested by an application using that setting. It is worth a try if you have concerns about using another program.
Click to expand...
Click to collapse
Alrighty. Thanks again stuntmonkey.

WiFi Calling GREAT on new ROM T989UVKL1

Having used UMA on a hardware UMA-enabled phone extensively, and then the crappy laggy software on an earlier Android ... this new WiFi calling ROCKS!!!! No lag, seems great so far

I've questions about this WIFI calling feature. I know that it's unlimited and that it will not be applied towards our normal daily minutes.
My questions are, can you make WIFI calls even if you are receiving excellent tmobile signals? So say I'm at home with wifi connected and have excellent tmobile signal, then I make a call which will it use? Or if I have WIFI calling turned on, it will automatically make my calls using wifi instead of regular tmobile?
Just trying to get an understanding.

safeplayer22 said:
I've questions about this WIFI calling feature. I know that it's unlimited and that it will not be applied towards our normal daily minutes.
My questions are, can you make WIFI calls even if you are receiving excellent tmobile signals? So say I'm at home with wifi connected and have excellent tmobile signal, then I make a call which will it use? Or if I have WIFI calling turned on, it will automatically make my calls using wifi instead of regular tmobile?
Just trying to get an understanding.
Click to expand...
Click to collapse
It's up to you. If you enable wifi calling, it'll use the wifi network. If you have it turned off, it'll use cellular radio. You don't have to have a weak signal to use it. All wifi calling does is turn off the cellular radio, and route everything through wifi. (It's a good battery saver as well.) If you're in an area that has no signal or very low, it's even more useful. I use it at work and at home. (At work, I get next to no signal at all. All tmobile phones i've used suck in my office. At home I get 15mbit dl speed on 4g, but I still use wifi calling sometimes there as well.)
Also, it DOES count towards your minutes, it's not unlimited unless you have a plan that will allow you to take advantage of the offer they have going right now. (Sadly, I don't.)

hmmm, that's not what I was told by the tmobile rep (just spoke to one of them). They said that wifi calling is unlimited and it will not go towards my 1000 anytime minutes. Now I'm starting to wonder if they knew what they are talking about.

If they are offering you the promotion where it's unlimited, then it is. However if you have an older plan, you can't get the promotion. So unless you get that, it counts towards your minutes. (Hell it even says so right in the app when it's run)

I just got off the phone again with another tmobile rep.
Here is what she said.
1. Your phone will use WIFI calling as long as you have wifi calling enabled on the phone and that you have connection to a router.
2. Will it use your whenever minutes? DEPENDS. if you have the newer plan (like i do, the 1000 whenever family time minutes), then it will NOT be counted towards my whenever minutes, thus I have unlimited wifi calling (GREAT!).
3. If you are under an old plan, then it MIGHT be counted towards your whenever minutes. so i say contact them and ask.
Thus, mstrk242 is right in all aspect. I guess its time for me to update my phone.

If you have free wifi calling in your account (see pic) then it won't count toward your minutes. I have the new plan but have to call to ask them add free wifi service to my account.
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Restricted access changed - voice service is blocked

I've been receive this error message when connected to WiFi. Not sure why or what is causing it. I have yet to be able to link the error message to an issue, however it is still annoying to see. Any suggestions?
Secondly, I have the T-Mobile version and can't seem to text over WiFi when not connected to the cellular network. Any suggestions?
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You have tmobile service
Sent from my LG-H811 using Tapatalk

LancerV said:
You have tmobile service
Sent from my LG-H811 using Tapatalk
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Are you suggesting that this may be related to poor reception from T-Mobile? Perhaps. However I've had several other android devices and none of them have displayed this message.

I mean you actually have tmobile as your provider
Sent from my LG-H811 using Tapatalk

LancerV said:
I mean you actually have tmobile as your provider
Sent from my LG-H811 using Tapatalk
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Yes. Your point being?

I am with T-mobile as well and seeing this often. I seem to encounter it more often when I have a weak WiFi connection if this helps.

I don't have T-Mobile, nor WiFi calling enabled, but if that's the case... try going to Settings -> WiFi Calling -> Menu and disable the WiFi Range Alert, see if this stops those messages.
timetosave said:
I am with T-mobile as well and seeing this often. I seem to encounter it more often when I have a weak WiFi connection if this helps.
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n0x00ll said:
I don't have T-Mobile, nor WiFi calling enabled, but if that's the case... try going to Settings -> WiFi Calling -> Menu and disable the WiFi Range Alert, see if this stops those messages.
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Thanks, but the TMO variant does not have this option.

Alright, it has been a few days so I have a little more knowledge about the issue. It seems to occur more when my phone disconnects from the cellular network and reconnects. In addition to the voice service blocked message I'm also getting a data service blocked message.

any fix on this? I too been getting this stupid prompt.

shook187 said:
any fix on this? I too been getting this stupid prompt.
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Click to collapse
No fix here. Still getting the message. I might pick up a new SIM card here shortly.

ChristianBale said:
No fix here. Still getting the message. I might pick up a new SIM card here shortly.
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Im about to do the same [emoji17]
Sent from my LG-H811 using Tapatalk

shook187 said:
any fix on this? I too been getting this stupid prompt.
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Same

I get the same thing sometimes.

ChristianBale said:
I've had several other android devices and none of them have displayed this message.
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Click to collapse
That's probably because they weren't programmed to. I've been using Android phones since the OG Droid and this is the only one that has had a notification message to specifically state that I've lost reception but that doesn't mean the other phones always had reception. It just means I might not have noticed when they didn't. In other words, I really doubt this is any kind of problem with your phone. Just common dropped service that happens occasionally.

Getting this issue as well with all 3 of our LG G4 phones. T-Mobile swapped our SIM cards and within 30 minutes, I had the same issue. Is this causing any of you to have dropped calls and or people attempt to call you but your phone never rings, however you just get a voicemail notification? Because we are seeing that and some other little odd issues with calling.

I haven't linked the messages to any issues, and I have yet to have the SIM changed. But the messages are annoying to get.

Just recently I got a data service blocked message as well.

For me, they always come in pairs. Our T-Mobile service is good here. And the wireless is rock solid with all other devices.
I'm curious. Are people only getting this on wifi? And what is your network setup? Are you statically assigning your phone the same IP address?

So I've had both of these issues as well as problems with WiFi calling. I've tried working with TMO support which has resulted in nothing so far. I am about ready to take this one back and go back to HTC which is a shame because I really like the device when it works.

Disabling VoLTE (Verizon)

Hello all!
Is there a way to turn off VoLTE? I use my phone as a hotspot, so when I get a call, I don't have internet access. I'm assuming this is because of VoLTE since my last phone (Droid 4) didn't have this issue.
Thanks!

jm.kloz said:
Hello all!
Is there a way to turn off VoLTE? I use my phone as a hotspot, so when I get a call, I don't have internet access. I'm assuming this is because of VoLTE since my last phone (Droid 4) didn't have this issue.
Thanks!
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Is this the option you are looking for? 'Enhanced 4G LTE Mode'
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I always thought having that option disabled is what caused data to turn off during phone calls. I have it enabled and I can still use data while on the phone. That's the toggle to the off VoLTE though.
Sent from my Nexus 5X using Tapatalk

Sounds like you aren't using VoLTE in the first place. Turning it off won't give you data during a call it would do the opposite.

thesoldier said:
Is this the option you are looking for? 'Enhanced 4G LTE Mode'
I always thought having that option disabled is what caused data to turn off during phone calls. I have it enabled and I can still use data while on the phone. That's the toggle to the off VoLTE though.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
I've tested it with that both on and off and still lose LTE during a call. :/

jm.kloz said:
I've tested it with that both on and off and still lose LTE during a call. :/
Click to expand...
Click to collapse
Talk and web is only available if you have advanced calling option turned on within your verizon account. Its free.

It doesn't sound like you're using VoLTE exactly because you stated you can't use simultaneous voice and data. Here's the deal: To save battery power or whatever, the additional radio added to Verizon and Sprint (CDMA) phones to enable 4G has been removed from a lot of them, rather converged.
Verizon has always had this problem and they got around it by, finally, adding an additional radio to handle the 4G to many phones. On CDMA networks it's either (I think analog) voice or (I think digital) data. Then, I guess expecting this great big transition to VoLTE (and only needing one radio to simultaneously handle LTE and Voice over LTE) "they" reverted phones to the original model. I mean that has to be it... I would gladly charge my phone more to be able to be able to hotspot and talk! Or maybe they want to sell more JetPacks and separate line access fees!
(This is what allows for all that red on their coverage maps as Verizon's original voice frequencies do rock for signal strength and reliability. The data maps look a lot more similar amongst the carrriers: concentrated on major "markets" as the efficiencies of cities drive the capital to create the networks--rural areas have lousy 4G coverage).
The GSM networks from T-mobile and AT&T automatically fall back to 2, 2.5, 3 and 4G frequencies and can use the newer and the older networks at the same time. You also get better conference calling (up to 5 people) and call management on the GSM based networks.
If you want to use voice and data at the same time on Verizon, edit your account preferences to enable Advanced Calling 1.0 for your line. It is free. Also enable Enhanced 4G LTE mode as shown in the screenshot.
But VoLTE seems to bring its own issues: call complete rates will drop, call quality will drop, static bursts occur at the beginning of calls... it's a real mess.
I really miss T-Mobile, but their network isn't as good and I save money being on the family plan with others on Verizon.

Hi guys, I am having the opposite issue.
I can't get VoLTE ("HD Voice") to work. As a result, no internet when I'm on a phone call. A real pain in the butt.
I'm on CM13 on my Nexus 5x and using Verizon.
I had previously activated this feature on the Verizon website, and it shows the VoLTE flag is 'on' in the phone info/service settings menu. I've seen posts elsewhere where people say CM13 is not working properly with VoLTE.
Should I flash to a different ROM perhaps? Appreciate any ideas...

Wifi and data problem

I have a T-Mobile htc 10 and recently updated the phone that was sent by T-Mobile (1.81.531.4). Lately, when I'm connected to wifi and leave the range of the wifi the phone will not connect to the data network. It will show 4g (big icon) with 3/4 bars but there is no connection. I can't send text messages and the internet says I have no connection and the web page won't load.
Turning mobile data on and off won't do anything. I have to turn on airplane mode and then turn it on. That's when the mobile data starts working.

I am having that issue as well. I rolled back and the problem went away. Must be something in that update.

How did you roll back? Are you rooted?

Make sure "Auto switch to mobile network" is checked under your advanced WiFi settings.
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I'm also seeing the same thing. Has this issue been resolved? I've just applied "Auto switch to the mobile network" so only time will tell.
UPDATE: applied "Auto switch to the mobile network" unfortunately that did not fix the issue.
My carrier is T-Mobile
Build: 1.81.531.4

I have an unlocked HTC10 and use it on Tmobile, I had that exact problem with mine also after an update which i dont remember the number, but after the last update from last month (1.91.617.1) it got fixed, i was able to make it work with a trade of a little battery life.
My fix:
Go to developers options and enable the "Cellular data always active" that way even when you are connected to wifi the phone will leave the 4g/Lte connection open.
Try that at least until they release the OTA for your phone
Let me know if that works.. good luck!

kelbaez said:
I have an unlocked HTC10 and use it on Tmobile, I had that exact problem with mine also after an update which i dont remember the number, but after the last update from last month (1.91.617.1) it got fixed, i was able to make it work with a trade of a little battery life.
My fix:
Go to developers options and enable the "Cellular data always active" that way even when you are connected to wifi the phone will leave the 4g/Lte connection open.
Try that at least until they release the OTA for your phone
Let me know if that works.. good luck!
Click to expand...
Click to collapse
kelbaez: Thank you I'll try enabling the "Cellular data always active". I'll post back if it works or not. (9/23/2016)
UPDATE: 9/25/2016 Since I applied kelbaez fix on 9/23/2016 phone has not had an issue. Until today.
While traveling (phone was never connected to a wifi) phone seem to have lose connection with T Mobile's data. Enabled and disabled airplane mode fixed it.
However, I still feel kelbaez has fix the issue of being at home and connected to wifi and with his fix I have not as of yet lost data connection. FYI, prior to his fixs at less once or twice a day.

Glad I stumbled upon this thread..been having the same issues. Hope it gets fixed in an update.