Touchdown Not Working with Jellybean 4.1.1 - Samsung Galaxy Nexus

I just got a galaxy nexus. put on jellybean and touchdown won't work. ive installed it so many time i know my settings are correct and im getting a green light on the activesync server. and I have push enabled but when you force a sync it just rolls through the folders but nothing gets downloaded onto phone from exchange. I'm getting no failure messages of any kind. it always shows a successful sync but nothing shows up. does anyone know else I can do. I don't like using the exchange mail server because it does not have the features i need that touchdown has.

Touchdown works great for me and I am using jelly bean on my vzw nexus. I would guess there is something wrong in your touchdown settings
Sent from my Galaxy Nexus using Tapatalk 2

Related

Ics exchange email

Having a strange issue with my email on my galaxy nexus. I can open any folder except "sent" it just flashes loading on the screen and takes me back to the folder list. I deleted and readded plus tried wiping.
Email app is better but definitely needs some work... deleting messages does some down right annoying stuff especially if you delete massive amounts at one time.
Sent from my Galaxy Nexus using Tapatalk
I use the exchange sync with multiple accounts and I have zero issues viewing my sent mail. I have several folders and I can view them all as well. I'm not running a custom rom but I am rooted on the LTE version. I no longer delete my mail so I can't verify delete issues. Using exchanges archive feature. My companies policy is to keep 7 years of email. I average about 60 a day so it adds up. Only syncing the last month because of that very reason.
Sent from my Galaxy Nexus using Tapatalk
sounds like it is quite buggy... are you sure this isn't an issue with your device? i haven't seen any other reports like this, but it is very interesting.
Thanks for the reply. I too am lte and rooted. Maybe I'll wipe again.
Sent from my Galaxy Nexus using Tapatalk
The sent thing is a total bug...the deleting appears to be how it was designed and IMO its totally bunk. Other than that the phone needs some definite tweaking but I see the awesome potential.
Sent from my Galaxy Nexus using Tapatalk
**UPDATE**
Did a wipe of the phone (settings > backup / reset)
Came back up. Linked to google account. Linked to exchange account. Waited for everything to sync... went into the email app... hit folders.. hit sent... guess what? still broken, flashes loading on the screen the immediately takes me back to folder list.
My LTE GN exchange works perfectly fine but at the same time I haven't rooted it yet do to working so much, and knowing I'm a flash-aholic lol.
Wish I had a suggestion for you. Mine appears fine. Checked the sent folder of two exchange accounts and one pop account. I do get unable to download attachment errors. It appears at least with attachments with unknown extensions, that the client won't let you download them. I have to investigate this more.
Sent from my Galaxy Nexus using Tapatalk

Did my JB install not work properly?

Trying to read thru the threads, and I am seeing some mentions of some issues. I have a completely stock Verizon GNex that was running stock ICS. After I installed JB, my phone has really declined in usability. Here are the issues I now have...
- Corp email on native email client not staying in sync like it did before. My company requires a certificate, so I had to reinstall, but since then, I am constantly getting a yellow bar across the top that says it cannot reach server. Usuallybreboot gets it back. I want oush mail to work so I get my mail without the sync activated for my other web mail accounts.
- My signal which seemed tp always be on 4g in my area is now showing only 3g a lot more often
-My facebook widget keeps going blank and I have to remove it from home screen andvthe drop it bavk onto the screen to get it to start showing updates again
What happened to my GNex. The update went without a hitch. I got the notification and it has been notjing but stock updates from day 1.
Anyone else seeing these issues. Should Ido a factory reset and try to get all my apps and email accounts reconfigured? Is there any easy way to back up my phone?
Thoughts?
Sent from my GT-N8013 using XDA Premium HD app
A factory reset is always a good idea after a version upgrade otherwise its somewhat like flashing a new build without wiping. You usually always have bugs this way.
Sent from my Galaxy Nexus using xda premium

Exchange Version on Galaxy Note 2

Hi
I was running the changed (No security setting enforcement) email/exchange apps on my Galaxy S2 connecting to a Lotus Notes Traveler without any problems.
After upgrading to the Note 2, I dicovered, that I cannot setup my traveler account anymore. Neither with the stock email app, not with the changed one from the S3 rom.
It says, that either my server details are wrong or the protocol version is not supported. I am thinking of protocol version, since when I change my password, it says password is wrong.
I tried copying the old Email.apk and Exchange.apk from the S2 without success. It wont even start on the Note2.
Two questions pop into my mind:
1. I saw in the forum, that HTC Sence users can enable debugging for the email app. Can we also do that?
2. Any chance, someone has a working Email.apk and Exchange.apk from another rom without security restrictions?
Thanks in advance
You could get "Enhanced Email" from the play store and try that, I used it for a while until a problem I was having got resolved when I changed email hosts. It's pretty much a stock email client, with benefits.
Sent from my GT-N7100 using Tapatalk 2
I used this to patch the APKs on the Note 2, working fine for me: http://forum.xda-developers.com/showthread.php?t=1117452
Sent from my GT-N7100 using Tapatalk 2
thanks for the replies. enhanced mail doesnt work. it wouldnt let me enter an url like this: serverdns/servlet/traveler
the patch did work, but i get the same message as with the S3 email.apk
the protocol version is not supported.
with the S2 email.apk it worked. any possibility to get a detailed log from the app trying to connect?
Hi.
Did you manage to resolve this? I ask because I also need to connect to a Lotus Traveler server (Version: 8.5.3.3 Build 201209151353) via Exchange on my Galaxy Note 2 4G. I can do it fine on my Nexus 7 with no issues, but get the same error as you on the Note2.
Any solutions to post?
nope. unfortunately not.
i am getting a galaxy note 10 these days. lets see what the exchage app says there
Does anyone know ...
Does anyone know what causes these ActiveSync issues between the Android mobile device and the Traveler servers? Is it a Traveler server issue, Android OS issue, or an Android email app issue?
I am able to access my Lotus Notes corporate mail using an Exchange ActiveSync account on my iPad configured to point to a Traveler server. I haven't had any problems in 2 years of running this on my iPad. But, the Android experience has been unreliable at best including ghost syncs, lost mail that takes time to re-sync, battery drain while it spins. On my Galaxy Note 2, it seems to be an Android issue since I have no trouble on iOS, but, I'm not certain.
If anyone far smarter than me would mind explaining whats and whys, that would be appreciated.

Stock Email Client

Anyone else having an issue where read messages don't stay marked as read? I've been having to re mark emails as read daily.
Sent from my Samsung Galaxy Note II (SGH-I317) on the infamous AT&T Network.
Yes. Even my note 1 was terrible with this. I'd delete messages even and they pop back up multiple times randomly. It's been pretty agitating, and I've gotten to the point where I just stopped the notifications.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
722ish said:
Yes. Even my note 1 was terrible with this. I'd delete messages even and they pop back up multiple times randomly. It's been pretty agitating, and I've gotten to the point where I just stopped the notifications.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Click to expand...
Click to collapse
Did you try using a 3rd party email app to see if it made a difference?
Sent from my Samsung Galaxy Note II (SGH-I317) on the infamous AT&T Network.
Yes, no change. This is yahoo, road runner, gmail, and the att.net via yahoo that all do it repeatedly on any device except via web browser. Tried an ipad, iphone, note 10.1, the first note phone, and both of the note 2's I have had. The apple devices don't copy the alerts for only the roadrunner account, otherwise all 4 accounts repeated the same problem.
Have you found any solution? I am not sure why all those different gmail and yahoo accounts would act so strangely but it is typical for me. Haha
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Nope, unfortunately no solution as of yet but it's annoying as he'll, and I know that much!
Sent from my Samsung Galaxy Note II (SGH-I317) on the infamous AT&T Network.
This probably won't help, but I'll put it out there anyway. I've noticed that when I go into any web based email client (Comcast, for instance) the mail on my phone from that account...refreshes, is the best way I can put it. Mail I've already deleted from my phone pops up again as new and I have to go through and delete it again. That has happened on pretty much every phone I've used. Never really looked into it too deeply, but it is annoying.
Synner12 said:
This probably won't help, but I'll put it out there anyway. I've noticed that when I go into any web based email client (Comcast, for instance) the mail on my phone from that account...refreshes, is the best way I can put it. Mail I've already deleted from my phone pops up again as new and I have to go through and delete it again. That has happened on pretty much every phone I've used. Never really looked into it too deeply, but it is annoying.
Click to expand...
Click to collapse
Definitely true! I never had an issue with any devices for years now until my note 1 hit ICS official. I am not sure how it coincides but that is the only thing I know of that changed. Strange stuff. I have the same trouble, especially clear from device to device.
I may just try a 3rd party app to see if that helps. Maybe K9 Mail or similar. Will report back.
Sent from my Samsung Galaxy Note II (SGH-I317) on the infamous AT&T Network.
Just a few thoughts of what I've seen in the past. You may already know all this but FWIW, whatever.
1. pop3 email accounts are crap. Usually when you delete, it still stays on the server until you delete in webmail or something with true access to email.
2. Setting up email accounts with imap will delete off the server. It's not perfect like Exchange but better than pop.
3. I've often used the settings in gmail to push or pull email from my other none gmail accounts. For example my home internet company will only send usage alerts to the email account they provide. They also don't allow access to see the email unless you are on their network (at home) or go to their site and check their webmail app. So I use gmail pull tool to automatically check for new emails every so often (Gmail decides the frequency) and pull the new mail into my gmail account, then they show up on my phone. One time I accidently created a loop of three email addresses, one pushing and one pulling email so 1 email continually delivered over and over until I realized what I had done. "Broadcast storm anyone??" You may want to check how many devices are getting access to that email address, it could be something like #4.
4. I've seen a problem where my home desktop PC has Outlook installed. When outlook is open I think it would receive the email before my phone and save it to the PST, so my phone would never see it. Except there was a setting in outlook to "Leave emails on the server for X amount of time. Which was great because then my phone would see them even though outlook pulled them into the PST file. However I also noticed when I deleted the email from my phone it would reappear and I think it was because I had outlook leave it on the server. If my PC was shut off I had no problems. Another way I could clear it was to go to a webmail site and login to my email and delete them off the server. Then they would still be in my PST from the first time they arrived and I could also delete them off my phone only this time they would not reappear because I had gone into the server and deleted them. I bet this is as clear as mud right. Meh
One of these above may be a factor.
I am using apex launcher and the symptoms have minimized or fixed.... but this is an android issue... android doesn't do push like the iPhone...
on the iPhone...you delete an email and a couple of secs later.. it is gone from the web... and vice versa...
on android you have to wait till it syncs... it doesn't do push...
these are the things that make me want to go back to iPhone... i wish we could install iOS on this big phone!
highlanderx said:
I am using apex launcher and the symptoms have minimized or fixed.... but this is an android issue... android doesn't do push like the iPhone...
on the iPhone...you delete an email and a couple of secs later.. it is gone from the web... and vice versa...
on android you have to wait till it syncs... it doesn't do push...
these are the things that make me want to go back to iPhone... i wish we could install iOS on this big phone!
Click to expand...
Click to collapse
Yahoo mail app does push for certain, and so does hotmail, even to the native email app. I just cant seem to get the yahoo mail app to zoom ever, and it makes reading messages impossible. I get the same repeated emails in ios also, so it isn't free of similar issues for me at least.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Try pushing aosp email & exchange APK to your phone and see if that fixes it by replacing the stock apps
Sent from my SGH-I317 using xda premium

Exchange 2003 Support ICS -> JB 4.1.1 -> 4.2.1 Broken/Fixed/Broken

Just an observation with regards to Exchange support on these releases.
My S3 came with ICS like most others on this site and I had a persistent issue with Exchange telling it it "wasn't connected" as it simultaneously proceeded to get my mail.....
I was PO'd at it, but found a 4.1.1 ROM (BlackJelly), which I flashed and, low and behold, mail worked perfectly! Great I thought!
Yesterday I decided to give CM 10.1 a shot. Wiped the device, installed the ROM and immediately had a very similar issue with Exchange. To confirm that it wasn't just the mail app, I downloaded CM 10.0 stable, flashed it, and mail worked perfectly.
The symptoms of the mail issue are:
1. Deleted messages on the phone do not disappear from the inbox.
2. You may see a "can't connect to server" or something to this effect periodically in the mail client
3. Mail "push" behaviour is irrattic and may not work at all.
Since I'm using Exchange 2003, these observations are exclusive to that platform. I'm not sure whether 2007 is effected by the same problem.
It would appear as though whatever was broken in ICS, then fixed for JB 4.1.x is now broken again in 4.2.1.
Hmmm...not saying this is your problem and I'm running from an Exchange 2007 server, but I had very similar issues on ICS and JB 4.1.1 (could not always connect, flags didn't transfer). After I visited our IT department, they said I was using an old server address that didn't have proper authentication. They put it the new one and it's worked perfectly since.
What alerted me was that it worked perfectly on data, but had issues on WiFi. Any differences on your end? No need to test if you're fine being on BlackJelly; I'm just curious, haha.
Also, CM is AOSP-based, while BlackJelly is TW-based, IIRC. I've read somewhere that Exchange certification/compatibility is expensive and Samsung licenses it for their phones, but on the other hand, AOSP doesn't license Exchange compatibility. That doesn't explain why ICS wouldn't work (presumably you were on stock TW?), though...
~Ibrahim~
ikjadoon said:
Hmmm...not saying this is your problem and I'm running from an Exchange 2007 server, but I had very similar issues on ICS and JB 4.1.1 (could not always connect, flags didn't transfer). After I visited our IT department, they said I was using an old server address that didn't have proper authentication. They put it the new one and it's worked perfectly since.
What alerted me was that it worked perfectly on data, but had issues on WiFi. Any differences on your end? No need to test if you're fine being on BlackJelly; I'm just curious, haha.
Also, CM is AOSP-based, while BlackJelly is TW-based, IIRC. I've read somewhere that Exchange certification/compatibility is expensive and Samsung licenses it for their phones, but on the other hand, AOSP doesn't license Exchange compatibility. That doesn't explain why ICS wouldn't work (presumably you were on stock TW?), though...
~Ibrahim~
Click to expand...
Click to collapse
Well, I'm the Exchange admin, so I'm pretty sure I'm using the right address
I should probably clarify a little.
It works fine on IOS devices.
It worked fine on the stock ICS ROM that came on my phone and all of the updates until the last one before JB. IE, the last ICS update that Samsung rolled out broke Exchange in the manner depicted.
At this point, I rooted the phone, installed JB and bam, all was working perfectly again. It continued to work fine on every release of BlackJelly. And this is for both WiFi and 3G/4G, behaviour is normal.
Getting an interest in 4.2.1, I grabbed the M release of CM 10.1 and flashed that. Immediately I noticed I was having an Exchange issue that was similar to the one I was having with the last release of ICS pushed from Rogers. Wanting to ensure that it was the ROM, I wiped and flashed CM 10, which worked perfectly fine.
So I wiped the phone and went back to BlackJelly.
Re: Exchange 2003 Support ICS -> JB 4.1.1 -> 4.2.1 Broken/Fixed/Broken
Disable HTML email. That is broken for 2003 Exchange.
Sent from my SGH-I747 using xda premium
CZ Eddie said:
Disable HTML email. That is broken for 2003 Exchange.
Sent from my SGH-I747 using xda premium
Click to expand...
Click to collapse
It appears to work fine in the 4.1.1 releases.........
And that doesn't explain "push" mail not working in ICS or 4.2.1.
I found the info in the Enhanced Email forum.
I posted that all my accounts were fine except for my Live account.
The dev told me to disable HTML. So I did, and suddenly my Live started working properly again. The problem is only in 4.2 ROM's and Exchange 2k3 afaik. I never had the problem on 4.1.1 or 4.1.2.
Push works fine in my Hotmail & Gmail accounts.
And now in my Live also, after disabling HTML emails.
CZ Eddie said:
Disable HTML email. That is broken for 2003 Exchange.
Sent from my SGH-I747 using xda premium
Click to expand...
Click to collapse
CZ Eddie said:
I found the info in the Enhanced Email forum.
I posted that all my accounts were fine except for my Live account.
The dev told me to disable HTML. So I did, and suddenly my Live started working properly again. The problem is only in 4.2 ROM's and Exchange 2k3 afaik. I never had the problem on 4.1.1 or 4.1.2.
Push works fine in my Hotmail & Gmail accounts.
And now in my Live also, after disabling HTML emails.
Click to expand...
Click to collapse
Just so I understand this correctly:
You were having the EXACT same issue as me? Push wasn't working, but fetch was (Exchange 2003 account) and deleted items were not disappearing out of your desktop Inbox when you deleted them from the phone? And disabling HTML mail fixed this?
Wiped and re-installed 4.2.1 again and magically it works properly????? WTH?????
Anyway, looks like problem solved itself......

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