Develop Bugs

[Q] Did I get a bad Galaxy Nexus?

It looks like I've got serious sleep of death issues. Here's what's happened so far.
I got the phone on Thursday afternoon. As soon as I started it up, it performed an update to 4.0.4. After entering my account info, a bunch of my old apps were restored and I installed a few more. Thursday night, the phone froze in sleep mode and I couldn't wake it up. Pulled the battery and everything was fine, didn't think too much about it.
Friday I got two similar lock ups, one in the afternoon and one at night. Had to pull the battery both times. I uninstalled any apps that I was no longer using or did not use too much.
Saturday three lock ups! Once while connected to the wall charger. At this point I uninstalled every downloaded app and powered the phone off overnight.
Sunday morning (today) I got a lock up in the morning and finally did a factory reset and did not allow any old apps to be imported. The only thing I have installed now, besides the stock apps, is Google Voice. And my phone just locked up again...
Is there anything else I can do at this point or should I just send this back to Google for a replacement?

Try to do a clean install ... or wipe your cache and Dalvik cache

and your bone stock I would DEFINately bring it back ive installed countless roms and kernels and never pulled battery yet you didnt need to spend your money on a defective phone

irizwan said:
I believe theres a rouge app responsible .. try a clean install then don't install any apps then check
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Click to collapse
He just said he did this.
Anyways, try flashing a kernel and raising the minimum value slightly, saw this fix every SoD on the G2x forums. You'll need CPU Master or something similar.
I'm using CPU Master Pro, in case you were wondering.
Sent from my Galaxy Nexus using Tapatalk 2

Unroot and reroot. Problem should be solved.

Sarumiso said:
It looks like I've got serious sleep of death issues. Here's what's happened so far.
I got the phone on Thursday afternoon. As soon as I started it up, it performed an update to 4.0.4. After entering my account info, a bunch of my old apps were restored and I installed a few more. Thursday night, the phone froze in sleep mode and I couldn't wake it up. Pulled the battery and everything was fine, didn't think too much about it.
Friday I got two similar lock ups, one in the afternoon and one at night. Had to pull the battery both times. I uninstalled any apps that I was no longer using or did not use too much.
Saturday three lock ups! Once while connected to the wall charger. At this point I uninstalled every downloaded app and powered the phone off overnight.
Sunday morning (today) I got a lock up in the morning and finally did a factory reset and did not allow any old apps to be imported. The only thing I have installed now, besides the stock apps, is Google Voice. And my phone just locked up again...
Is there anything else I can do at this point or should I just send this back to Google for a replacement?
Click to expand...
Click to collapse
Install a custom kernel and change your minimum CPU to 700mhz. Fixed my sods. Honestly though I'd go for an exchange.
Sent from my Galaxy Nexus using xda premium

Please update as i am planning on getting a gnex from the play store soon and would like to know what happens
Sent from my SAMSUNG-SGH-I897 using XDA

Toad858 said:
Please update as i am planning on getting a gnex from the play store soon and would like to know what happens
Sent from my SAMSUNG-SGH-I897 using XDA
Click to expand...
Click to collapse
Just get the Gnex, geesh. There's lemons with every product, not just phones.
Sent from my Galaxy Nexus using Tapatalk 2

Might be a bad Sim card

Thanks for the advice everyone. I ended up contacting Google who transferred me to Samsung for an RMA. During the course of the call, they had me try to reset the phone from recovery mode and I found that my phone can't go into recovery mode. Holding VolUp + Power resulted in a regular system boot. If I go to fastboot and try to enter recovery, I just get a little droid lying down with a red triangle and exclamation point.
At this point I'm thinking that first upgrade to 4.0.4 must have been corrupted somehow. I'm looking at trying to reflash it via Odin since I'm not looking forward to a week or more without a smartphone and the fact that the Samsung rep made me a little nervous by the number of times she said "might", "maybe" and "possibly" when talking about not charging me for a second phone during the RMA process.

Sarumiso said:
Thanks for the advice everyone. I ended up contacting Google who transferred me to Samsung for an RMA. During the course of the call, they had me try to reset the phone from recovery mode and I found that my phone can't go into recovery mode. Holding VolUp + Power resulted in a regular system boot. If I go to fastboot and try to enter recovery, I just get a little droid lying down with a red triangle and exclamation point.
At this point I'm thinking that first upgrade to 4.0.4 must have been corrupted somehow. I'm looking at trying to reflash it via Odin since I'm not looking forward to a week or more without a smartphone and the fact that the Samsung rep made me a little nervous by the number of times she said "might", "maybe" and "possibly" when talking about not charging me for a second phone during the RMA process.
Click to expand...
Click to collapse
To go to Bootloader mode requires VolUP+VoldDOWN+Power button

suggest returning defective phone
You phone seems defective.
I realize you don't want to send it back, but getting stuck with a bad phone can drive you crazy.
When I bought my Evo 3D phone a year ago, after the update, it started to reboot at random times. After talking to their support, with no solution, I insisted on a new unit.
Once I got the new phone, I had no problems ever again.
Now I have the Galaxy Nexus, and I used it a lot the first few days to make sure it wasn't defective.
I hope you can find a solution, but if you don't, consider getting a new unit. It's not worth the hassle of keeping a questionable unit.

Have u tried to unroot yet??? It fixes all the problems u could possibly have.
Use Wug's toolkit to fix this issue.

[Q] Does anyone have any experience with TEP and faulty phones?

I've had my Epic 4G Touch for well over a year and a month ago I noticed the power button was starting to feel "spongy". It still worked but it lacked that crisp feeling when you pressed it down and released it. This afternoon however, after flashing FI27, my power button no longer works whatsoever. I doubt it was the ROM and more due to the amount of times I've held this button down for recovery access, download mode, etc.
So the power button doesn't work, phone starts automatically when I remove the battery and put it back in. Otherwise the phone is in near-perfect condition and its not rooted.
Anyone know if TEP is going to cover this for free? I've looked online at some resources for TEP and everything is vague or above my level of reading between the lines.
Thanks in advance.

I just had this happen to me last week actually. Just plug the charger in and it'll wake up the phone. Set it back to stock unrooted and bring it into Sprint. They'll either try to fix it or give you a new phone. I had a replacement phone that night for $0.
You might have to pull the battery a few times, but you still should be able to get into download mode

Sounds like the internal button is either stuck or broken, if you take it to a repair center they might be able to fix it for you. However idk what cost would be if any, I dont keep any for of "insurance" on my phone, if i break it I swap to one of the others I have til I buy a new one. I tend to keep my phones mint and don't want to pay for a refurbished one when i have a bunch laying in a drawer.
We are legion, for we are many.
Sent from the DarkSide of the GalaXy with a MEK device

Iczer said:
I just had this happen to me last week actually. Just plug the charger in and it'll wake up the phone. Set it back to stock unrooted and bring it into Sprint. They'll either try to fix it or give you a new phone. I had a replacement phone that night for $0.
You might have to pull the battery a few times, but you still should be able to get into download mode
Click to expand...
Click to collapse
I'm on FI27 w/ the newest AGAT kernel but just in case I used Chainfires' Triangle Away to get rid of the yellow triangle at boot. Outside of volume down + power button I don't know another way to get into download mode and since my power button is inop I'm kind of stuck.
Do you know of another way to get back into download mode? I have the self-extracting Odin file for EL29 just waiting to erase all evidence of root.
EDIT: Nevermind. Turns out the button is just stuck. I put the battery back in while holding volume down and it gave me download mode access. That solves one problem, lol.

If your capable, you can crack it open and clean the internal button. If its just sticky that should fix it. While you're in there you can look for actual damage which will tell you to go ahead and take it in for repair.
We are legion, for we are many.
Sent from the DarkSide of the GalaXy with a MEK device

-EViL-KoNCEPTz- said:
If your capable, you can crack it open and clean the internal button. If its just sticky that should fix it. While you're in there you can look for actual damage which will tell you to go ahead and take it in for repair.
We are legion, for we are many.
Sent from the DarkSide of the GalaXy with a MEK device
Click to expand...
Click to collapse
I wouldn't even begin to know how to do that, though I'm sure YouTube has a couple videos detailing how-to. I'll give it a looksee and if it doesn't scare me away I'll give it a shot. If its something I can do, might as well.

Does it still work now after booting back up? Mine didn't work but for some reason if i hit volume up+power i could get into download mode. But when it was actually booted, it wouldnt work at all, nor would it work inside CWM. Weird thing is when I took it into Sprint the touchscreen started having issues too. So that's probably another reason why I just got a replacement.

Iczer said:
Does it still work now after booting back up? Mine didn't work but for some reason if i hit volume up+power i could get into download mode. But when it was actually booted, it wouldnt work at all, nor would it work inside CWM. Weird thing is when I took it into Sprint the touchscreen started having issues too. So that's probably another reason why I just got a replacement.
Click to expand...
Click to collapse
It works fine outside of the power button. I have recovery and download mode access, touchscreen is operable and nothing out of the norm seems to be going on. It's disturbing to say the least.

Wtf I got this issue after flashing Fi25 rom? Maybe its a bug? It had been working days before and spontaneously stopped working.
Sent from my SPH-D710 using xda app-developers app

This power button problem just happened to mine friday i took it to a repair store they were rude and refused to fix it told me i needed to use my insurance... so i made a call and within 15 min and only 1 transfer (shockingly) to customer care they sent me out a replacement at no cost i received this afternoon and currently trying to put a custom rom on it.. i had the same issues as you and it was hardware related a smack against a table resolved it atrandom and that phone was also stock..
I have been with sprint nearly 10 years and with several calls to customer care you can get alot done.. if one rep dont help call back and deal with another.. I have been 4 months past due with nearly an $800 bill at one point and still no restrictions i have also have a few older phones and some windows phones replaced at no charge in the past but that took a little more work then this one...Ive was even able to get them to credit my account $300 instead of using my 2 upgrades on phones... just call be polite if that dont work try again with another rep..
btw the sprint store i took it to didnt note it on my account if they tell you you must goto a store kindly refuse saying you dont have time.. if the battle seems endless ask for a supervisor twice..

Where did you call to? Was your phone cracked or physically damaged? Shiii I want a free phone too!
Sent from my SPH-D710 using xda app-developers app

tonyec7 said:
Where did you call to? Was your phone cracked or physically damaged? Shiii I want a free phone too!
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
It's things like that that make it harder for others who actually need replacements to get them.
Sent from my SPH-D710 using Tapatalk 2

revamper said:
It's things like that that make it harder for others who actually need replacements to get them.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Read my comment, i need a replacement as well, by lock/power button isnt working either.

I went to my local Sprint store this afternoon and apparently I don't have TEP on my phone. Last month I had an upgrade but I'm happy with my E4GT so I let my wife use it so she could get the EVO LTE. We did this through Best Buy Mobile. My wife has a friend that works there so it's where *she* does all her cellphone business. For some reason my TEP was cancelled on my E4GT upon upgrade and unbeknownst to me for the last month and a half I've had no insurance. :/
I called Sprint customer support and explained what happened and in 3-business days TEP will be reinstated on my phone, no charge, and all will be well in the world. The guy at the Sprint store also said had I had TEP this issue would be fixed via direct-exchange at no-cost to me.
I also tried fixing it myself but I got scared when the couldn't separate the screen from the case and gave up before I borked it.

Two dead t989's in the same week

My wife and sister in law both have a stock unrooted T989. Since Monday, they have both just died. Wont turn on, nothing. No combos work. I read the threads about faulty power buttons, but it doesn't seem like that's the problem with these. I'm wondering if the emmc's that were faulty are starting to fail.
Sent from my SGH-T999 using Tapatalk 2

Towle said:
My wife and sister in law both have a stock unrooted T989. Since Monday, they have both just died. Wont turn on, nothing. No combos work. I read the threads about faulty power buttons, but it doesn't seem like that's the problem with these. I'm wondering if the emmc's that were faulty are starting to fail.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Hopefully that's not the case, it's not a known issue for our phone model but there is another person on the thread with an issue having only 48 MB for his internal memory, so it "might" be possible.
If you have not done so yet, you should try using a USB Jig to see if you can get into 'Download mode'. If you can, then you would be able to flash a stock rom on the phone and hopefully get the phone working again.
Otherwise, since you said the phones are still stock and if you still have warranty coverage with your phone provider you should be able to send it back to them to get it fixed.

FineTalent said:
Hopefully that's not the case, it's not a known issue for our phone model but there is another person on the thread with an issue having only 48 MB for his internal memory, so it "might" be possible.
If you have not done so yet, you should try using a USB Jig to see if you can get into 'Download mode'. If you can, then you would be able to flash a stock rom on the phone and hopefully get the phone working again.
Otherwise, since you said the phones are still stock and if you still have warranty coverage with your phone provider you should be able to send it back to them to get it fixed.
Click to expand...
Click to collapse
You can go Samsung direct. Had problems worth both my t-959 (vibrant) and t-989. Straight to Samsung and back within 10 days.
Sent from my SGH-T989 using xda premium

[Q] Phone just randomly bootlooped

Running custom ROM's isn't something new to me, however I'm stumped on this one.
I was running the latest AOKP without a hitch. Been two days in fact. Unplugged this morning, was typing a text message and BAM, phone rebooted (vibrated) and constantly reboots.
I took the battery out, tried again.... same outcome. I can get it into recovery, but 3-4 seconds into it, it starts it's rebooting process again.
The only thing I know to do is ODIN back to stop, and format internal storage.
Anyone ran into this problem or seen this recently?
Thanks,

It sounds like you have a stuck power button . Tty cleaning out the power button's hole and if that doesn't help or fix it, send your phone in for repair.
Sent from my Nexus 4 using xda premium

That is the same thing I said, originally. I've taken a part a lot of phones in my day, but do not want to void the errr.... 'warranty'. So, I just contacted Tmobile and they are sending another one. I did put it back to stock, using ODIN. Do not ask me how I got it to actually stay on long enough to use download mode, but I did.
The bad part is Tmobile currently has this phone backlogged for 2-4 weeks. So, Asurion cannot even get me a phone until then. I'm going to call tomorrow and raise holy hell with Tmobile and see what they do.
How would you go about cleaning this out? The button still has the pressed in feeling, i can even hear the spring back click.

Dmkjr said:
That is the same thing I said, originally. I've taken a part a lot of phones in my day, but do not want to void the errr.... 'warranty'. So, I just contacted Tmobile and they are sending another one. I did put it back to stock, using ODIN. Do not ask me how I got it to actually stay on long enough to use download mode, but I did.
The bad part is Tmobile currently has this phone backlogged for 2-4 weeks. So, Asurion cannot even get me a phone until then. I'm going to call tomorrow and raise holy hell with Tmobile and see what they do.
How would you go about cleaning this out? The button still has the pressed in feeling, i can even hear the spring back click.
Click to expand...
Click to collapse
Try using a toothpick.

To be honest I had the same issue and did everything in could to clean mine out I even pried it away from the connecter it kept resting on to cause the reboots and I never got any success out of it but every phones different I just sent mine back to Samsung and they ended up having to replace the whole motherboard
Sent from my SAMSUNG-SGH-T989 using xda premium

[Q] S3 Not recognized by windows, no recovery, no download mode?? But boots normally!

Ok so, I just did a trade on Craigslist recently and got an S3 from Verizon, clean ESN and all, it just had a cracked screen. Well the guy had already bought a replacement he just didn't know how to do it. Did the trade, got home and completed the screen repair. Works great, well it boots up, but here are my problems....
1. Phone is PIN locked and I don't know it and he can't get a hold of the guy he got it from.
2. It will not boot into anything but normal, no Download mode, no Recovery, nothing.
3. Windows doesn't recognize it. At one point in my 100+ times of connecting and disconnecting it, it did recognize it and was going to install the drivers for it and then it said device unplugged, which it hadn't been.
So now I come to the great world of XDA and see if we can't solve this issue together. Anyone have any ideas? I have tried 4 different USB cables as well. All of which work with my current S3.
Tried this over at the Verizon xda forums and have gotten little response...thought I would try here as well.
Only other thing I can think of is to make a JIG and hope for the best...
Thanks

If it is Pin locked I don't think there is nothing you can do. You should try to contact the seller and return it to him and get a refund. The original owner could claim Stolen phone and you are stuck with a paper weight.

Post this in the Verizon section. You have a different device model than is covered by this forum.
Make sure you're using the Verizon instructions to enter recovery, they are different.
Sent from my SGH-T999 using xda app-developers app