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The phone came in pristine external condition. When I attempted to charge it for the first time, I got the Android recovery screen but none of soft keys worked except the search button. It does not respond to home button either.
The phone will go into download mode but my computer will not recognize it.
I am no novice to Odin as I am coming from the OG Epic community.
I have also taken the phone to 2 Sprint stores and one unofficial phone repair shop. All have given up and said that they cannot wipe it clean because they get no response from the home or power button while in Android recovery.
Is it worth trying to fix or should I just send it back?
Sent from my SPH-D700 using XDA
Send it to Jtag. He might be able to unbrick it and it's only $50
http://mobiletechvideos.mybigcommerce.com/samsung-epic-4g-touch-jtag-brick-repair/
Where did you buy it from anyways? If they were willing to sell you a bricked phone I'd be surprised if they let you return it.
Thanks for this reference. I'd rather not spend more money trying to fix something that was supposed to work when I bought it. I just figured if there was something like a stock rom that would automatically install itself from an sd-card I would try it.
Now I am wondering whether or not the device is fully functional.
Thanks again for your help!
Sent from my SPH-D700 using XDA
This is the screen I get when I power it on.
Sent from my SPH-D700 using XDA
If the phone goes into recovery and download mode, it isn't bricked. Try a different USB port, cable, PC, etc. Make sure you have the Kies drivers installed, etc
With the stock recovery, the search button should be "enter". Try to wipe data if possible. If not, plug the phone in while in download mode, then on your computer go to device manager and update your drivers, it might recognize adb then and you would be able to odin stock.
The phone doesnt boot at all? What the hell did they sell it for if it wont boot?
If you can I would just send it back to the seller who sent this brick to you. I would also go through PayPal and open a case in the resolution center. At least they would help you get a refund and arrange ship back to seller.
Do c
nibrwr said:
If the phone goes into recovery and download mode, it isn't bricked. Try a different USB port, cable, PC, etc. Make sure you have the Kies drivers installed, etc
Click to expand...
Click to collapse
Its bricked if the data partion got borked like a lot of the guys here....the phone will never boot.
Send it to me.. I will fix it....
Sent from my Galaxy Nexus using XDA
MeWarning said:
Send it to Jtag. He might be able to unbrick it and it's only $50
http://mobiletechvideos.mybigcommerce.com/samsung-epic-4g-touch-jtag-brick-repair/
Where did you buy it from anyways? If they were willing to sell you a bricked phone I'd be surprised if they let you return it.
Click to expand...
Click to collapse
I twas one of those ebay wholesale stores. They probably know very little about the phone, but claimed it was in 100% working condition, so i'll hold them to their word and request another phone or a refund.
I went through paypal and have experience filing claims, but I always try to allow the seller to resolve the issue first to avoid negative feedback.
robertged2 said:
I twas one of those ebay wholesale stores. They probably know very little about the phone, but claimed it was in 100% working condition, so i'll hold them to their word and request another phone or a refund.
Click to expand...
Click to collapse
That is your best bet.....
Sent from my Galaxy Nexus using XDA
Jesushasadroid said:
Send it to me.. I will fix it....
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
While that is a nice gesture, if I can't do it, I feel like I would be letting this ebay store off the hook for selling a non-working device.
Good luck! Hope it gets sorted out for you.
I have a brand new Nexus that I got from the Playstore. I also have a an unlocked Note I'm running on Straight Talk. I decided to throw the sim into the Nexus and the phone wouldn't turn on. I took out the sim and tried to start it and it went into and endless bootloop.
Somewhere along the line I must have hit the volume button and power button because it went to the screen that says start and I hit the power button but then it locked up. I pulled the battery and turned it back on and now it just loops the black screen with the Google logo and the little padlock at the bottom.
What the heck did I do? What should I do?
I have only turned this phone on once and have never had it set up or used it for anything. I basically only turned it on just to make sure it worked.
Should I not have used a sim from another phone? I thought that was possible.
This sucks.
bobvanjr said:
I have a brand new Nexus that I got from the Playstore. I also have a an unlocked Note I'm running on Straight Talk. I decided to throw the sim into the Nexus and the phone wouldn't turn on. I took out the sim and tried to start it and it went into and endless bootloop.
Somewhere along the line I must have hit the volume button and power button because it went to the screen that says start and I hit the power button but then it locked up. I pulled the battery and turned it back on and now it just loops the black screen with the Google logo and the little padlock at the bottom.
What the heck did I do? What should I do?
I have only turned this phone on once and have never had it set up or used it for anything. I basically only turned it on just to make sure it worked.
Should I not have used a sim from another phone? I thought that was possible.
This sucks.
Click to expand...
Click to collapse
I'll leave the real advice to the experts, but I can tell you that putting your Note sim card in your Nexus certainly did not brick the Nexus. If your Nexus is bricked and that is really all you did to it, then it was defective when it arrived -- you didn't do it.
Well, I'm glad it's not my fault but WTF? If it is jacked I hope I can return it to Google.
Odin phone?
*EDIT* See there's only tar for sprint. Try factory reset?
Sent from my Galaxy Nexus using Tapatalk 2
Def not bricked. Search stuck at boot loop and there around a million threads with instructions.
people on these forums really have a hard time understanding what bricked means
Yeah it's good that actually bricking these days is pretty rare outside of getting wet. I remember when people failed when hspling their HTC wizards and bricked to the point of requiring jtag.
Sent from my Desire HD using xda premium
you can do two things here:
1. return the phone and get it replaced.
(or)
2. just flash the stock factory image and see if that fixes it.
Sent from my Galaxy Nexus using xda app-developers app
I have a gnex with my notes Sim and never had an issue
Sent from my Galaxy Nexus using xda premium
Pardon me for calling it bricked. I mean I have a $350 phone that doesn't work. I'm no expert. If I was I probably wouldn't be asking here what to do. I tried the volume and power button and went into recovery mode as someone suggested. I get to the point with the Android with the exclamation. It won't allow me to go past that.
Anymore suggestions?
Btw, I did search for what to do and didn't find any way to fix it or the ideas didn't work, thus my question.
Even if I did get it working it would be interesting to know what happened.
Thanks
http://lmgtfy.com/?q=galaxy+nexus+boot+loop
http://forum.xda-developers.com/showthread.php?t=1626895
This tutorial by efrant is amazing and will get you sorted
bobvanjr said:
I have a brand new Nexus that I got from the Playstore. I also have a an unlocked Note I'm running on Straight Talk. I decided to throw the sim into the Nexus and the phone wouldn't turn on. I took out the sim and tried to start it and it went into and endless bootloop.
Somewhere along the line I must have hit the volume button and power button because it went to the screen that says start and I hit the power button but then it locked up. I pulled the battery and turned it back on and now it just loops the black screen with the Google logo and the little padlock at the bottom.
What the heck did I do? What should I do?
I have only turned this phone on once and have never had it set up or used it for anything. I basically only turned it on just to make sure it worked.
Should I not have used a sim from another phone? I thought that was possible.
This sucks.
Click to expand...
Click to collapse
This may sound silly but how long was it boot looping for ? I would be incline to let it do whatever its doing...I would say give it a good a good 10-15 mins and see what happens. Just a suggestion.
This could help too http://forum.xda-developers.com/showthread.php?p=28486488
I ended up posting on AC also and some guys walked me through recovery. It wouldn't work. I called Google and they did the same thing. It didn't work. They called it DOA and got me in touch with Samsung. Samsung is sending me a new phone without even getting this one back first. Of course they will charge me if I didn't send it back, but still, darn good service. The guys at Google were also very nice (and American) and they were professional and easy to understand. Great guys.
Well, they may not have been American but they spoke English well. I only mention that as I have recently spent time dealing with Straight Talk customer-no service and it was so flipping hard to understand them ON TOP of their horrible service.
Anyways, seems like I got a bad unit. I'm sure there was a way to flash a stock image or something but because it was literally brand new I figured I'd just get a replacement.
Everyone has said the sim shouldn't matter. Is that 100 % true? Could I use my Note one day and decide to use the Nexus the next just by switching the sim? I think that's ideally what I'd like to do. I still have my Epic Touch on Sprint and 3 phones is gonna be a pain. I've been using Google Voice with the Note and that has been working out ok.
Anyways, thanks for all the help and I apologize for being such a noob.
I was flashing the Energy Rom and I received and error when it was trying to install the kernel. I tried again, same thing. Foolishly, I rebooted instead of restoring. Now my phone won't turn on, led is off when plugged in. Looks dead. I plugged into my PC and it finds new hardware (which I think is a good sign), it is referring to my phone as QHSUSB_DLOAD. Also, when I hold the power down it seems to try to reboot as the computer finds the new hardware again. I tried with the volume up, home, and power same response, also volume down, home, and power, same response. My phone was successfully rooted prior to this and running perfectly. I made a nandroid back up prior to flash. Not sure what to do at this point. Please advise!! Thank you all in advance. I am using T-Mobile too.
Looks like I am bricked from what I have been reading. Phone is under 2 weeks old...can I send it back or should I just report it lost at this point and pay $130 and have a new phone in a day?
Called insurance and told them I lost the phone. Hopefully there will be a fix for this in the future and I will have a backup phone that I can sell.
you hardbricked it....lol. Even if a fix comes out carriers are now blacklisting lost&stolen phones.
Sent from my SAMSUNG-SGH-I747 using xda premium
Edited.
Carriers have been doing that for a long time. Go LOL at your face, dude was asking advice you ****head. Realistically he could have just called T-Mobile and say the device wouldn't turn on, justifying a free warranty exchange.
Hey I actually had the same problem. I bought my phone from Craigslist and didn't know if I could go through T-Mobile for exchanging. I researched this problem for the Galaxy S2 and other Samsung devices, and I read that people sent their devices into Samsung and got it fixed. I decided to do the same; I called Samsung and explained my problem to the rep. She emailed me a UPS label for the phone, and I sent it in. They replaced my phone with a new unit, and it should be back tomorrow.
http://imgur.com/1JKLx
http://imgur.com/craXM
That's what my friend recommended. Thats what I'm going time try
Sent from my SGH-T999 using xda app-developers app
I'm not sure what the differences are between the different bricks (soft/hard) but here's what happened with my phone:
I just tried to install a mod to use the power button as a shutter for the camera (had CMW TouchWiz Jellybean installed working fine) but that MAY have been for the international version. The OP didn't specify and I decided to try it to find out. Then I installed a custom reboot app and used that to reboot my phone. Ended up with my phone not being able to turn on. I can't get into download or recovery mode via button combos, but when I have it plugged in, I see the red (orange?) LED light come on.
I scoured the forums for a fix for this and it seems the USB jig is the only option for whats happened to my phone. If someone knows another way, I'm all ears! I backup my phone just about weekly so I have everything (other than a USB jig) to restore my phone to a working version.
What I'm wondering is would a USB jig get my phone into download mode? Again, I'm not sure what "brick" has happened to my phone so I just want to make sure a USB jig would work.
Ok this is my advice:
First make sure your battery is charged. Make sure its NOT plugged in when you attempt to get into Fastboot or Recovery. After your unplugged, hit the power button and let it go then hold home button and volume up to go to recovery.
IT has to work.
My battery is fully charged. I tried it on my cousins SGS3 and it showed 98%. I just tried what you said (hit the power button, let go then hold home and volume up buttons) and still no dice. I've also tried the normal way of getting into recovery (holding down all three power, volume up, and home buttons) with no avail.
It doesn't make sense to me (I'm fairly familiar with Android phones since the G1) since the custom reboot app is just that; a custom reboot. The mod should have downloaded into the Downloads folder which means nothing else other than my TouchWiz Jelly Bean CWM is in the root folder for recovery. Is there any way Dolphin Browser would've downloaded the mod into the root folder? If so, is there a way I can check via my PC?
EDIT: I went digging around the interwebs for more info on what's happened to my phone and I found that my phone also shows the QHSUSB_LOAD driver installation when plugged into my PC. From what I can gather, that seems to be a sign that I flashed an itnl ROM on my SGS3 and hardbricked my phone. It still doesn't make sense to me since I didn't flash anything after downloading the mod/custom reboot app.
EDIT2: I went to a local Sprint store to see if they could shed some light on it. I told them I downloaded a file and an app, went to reboot my phone and now it won't turn on (which is what I did, just didn't mention it was already rooted). He tried to figure out and came up with nothing since he said every browser app should download into its own folder and not the root folder (I think he knew my phone was rooted but didn't want to say anything. Cool guy). Before I get shamed for not taking responsibility for my actions, I offered to pay for a new phone replacement but the technician was kind enough to order a new one for free. While I will get a replacement phone Monday/Tuesday, I'd still like input as to what happened. It'd be helpful to know so others don't make whatever the same mistake I made.
Okay update. I called the store and they won't be able to get the phone for awhile so I'm back to wondering if a USB jig would work.
Not sure if a usb jig will work or not but they are easy enough to make or you can buy one.
If the button combo wont turn it on a jig wont either. Sounds like you hard bricked and are gonna need jtag to fix it. Do you have a link to what you flashed
I wish I did. I've been trying to find it again, but I can't even seem to remember the name.
On zedomax's guide on making a USB jig, he says it can save hard-bricked phones. So should I just ignore that?
http://forum.xda-developers.com/showthread.php?t=1331782
EDIT: I just realized the "should I ignore that" part may sound a bit snarky, but it is in fact an actual question!
DemonicCow9852 said:
On zedomax's guide on making a USB jig, he says it can save hard-bricked phones. So should I just ignore that?
http://forum.xda-developers.com/showthread.php?t=1331782
EDIT: I just realized the "should I ignore that" part may sound a bit snarky, but it is in fact an actual question!
Click to expand...
Click to collapse
I would give it a shot. It may work, if may not, but it will be educational.
Sent from my SPH-L710 using xda app-developers app
I'll be trying this tomorrow after work with a borrowed USB jig and I'll report back to let you all know whether it's worked or not! (big thanks to vladvertigo for letting me borrow his USB jig!)
Ya i hate to be a downer but i wanna say "I called it" ahead of time.
QHSUSB_DLOAD is the kiss of death. Your phone is a doorstop and the jig is a no go. Trust me on this one
I'm gonna have that in mind when I try. I'm not expecting anything, so if it doesn't work, I won't be let down.
DemonicCow9852 said:
I'm gonna have that in mind when I try. I'm not expecting anything, so if it doesn't work, I won't be let down.
Click to expand...
Click to collapse
If its any consolation tho, look up the htc unbricking project. A few htc phones were able to be brought back to life in that mode. Not saying itd be anywhere near as easy to do but its something ive messed with every time ive managed to brick my s3. (Im on #4) I think eventually someone will be able to resurect these in a similar way. Im sure its possible.
DemonicCow9852 said:
I'm gonna have that in mind when I try. I'm not expecting anything, so if it doesn't work, I won't be let down.
Click to expand...
Click to collapse
Same problem with my SGH-R530., The phone doesnt boot up, but I get the red LED light when I plug it in without the battery, and my computer recognizes a new device. I found the QHSUSB_DLOAD drivers and now the phone shows up in Device Manager as a QComm_DLoad 9008 (something like that)...I can get the COM Port in yellow using Odin 3.85, DFS sees it as being in download mode...every program I use can recognize the device, I just can't get anything to flash. I also tried the anyway jig...no luck there. If anyone finds a solution PLEASE share. There are a lot of people with this issue. I'm just switching from HTC to Samsung, and I didn't realize that there were so many different model numbers for the SG3. I was flashing and I'm sure it was some firmware for a different model that caused the brick. As far as I can tell from what I've read, JTAG is the only fix.
Confirming this for anyone who searches around like I did and had multiple answers.
If your SGS3 won't power on to any mode and you just get a blank screen, a USB jig will not work. You've hard-bricked your phone and if you're looking to fix it, JTAG is the way to go (around $60 I believe) unless you just want to replace it via your carrier.
billard412 said:
If its any consolation tho, look up the htc unbricking project. A few htc phones were able to be brought back to life in that mode. Not saying itd be anywhere near as easy to do but its something ive messed with every time ive managed to brick my s3. (Im on #4) I think eventually someone will be able to resurect these in a similar way. Im sure its possible.
Click to expand...
Click to collapse
I skimmed through that. I haven't tried it (haven't used Linux in a long, long, LONG time) but thanks! My local Sprint store is willing to replace my phone for free still. Most likely Monday or Tuesday (though hurricane Sandy is coming in. Walking to the store is going to suck.)
DemonicCow9852 said:
Confirming this for anyone who searches around like I did and had multiple answers.
If your SGS3 won't power on to any mode and you just get a blank screen, a USB jig will not work. You've hard-bricked your phone and if you're looking to fix it, JTAG is the way to go (around $60 I believe) unless you just want to replace it via your carrier.
I skimmed through that. I haven't tried it (haven't used Linux in a long, long, LONG time) but thanks! My local Sprint store is willing to replace my phone for free still. Most likely Monday or Tuesday (though hurricane Sandy is coming in. Walking to the store is going to suck.)
Click to expand...
Click to collapse
Thanks for the confirmation! Since my phone is for US Cellular and I am not a customer of theirs (I was flashing it to my carrier), I can't ask US Cellular for a replacement! Can anyone confirm that Samsung doesn't do warranty replacements for this type of problem? If that's so, my next step is sending it to mobiletechvideo.
Rumor has it they will. Tell them it won't power up. They send a mailing kit. You send the phone. They fix n send back
billard412 said:
Rumor has it they will. Tell them it won't power up. They send a mailing kit. You send the phone. They fix n send back
Click to expand...
Click to collapse
Hope this is true.
Just sent mine off. :highfive:
Ya the qusb thing you get is the sign of a hardbrick. get it jtag'd or insurance is your only answer
Samsung will do the warranty replacement as long as there is no physical damage, the device itself is warranted for 12 months and battery 18 months. As long as the device has no to minor physical damage it will be replaced for free for hardware failure, acceptable physical damage is minor scratches, no obvious dents, dings, cracks or deep scratches/gouges. If there is alot of physical damage they will still replace or repair it but there will be a free involved.
Sent from my hand to your eyes!
Samsung: Intercept, Galaxy S2, Galaxy S3, Galaxy Note 2, Nexus10
HTC: EVO4g, EVO 3d
LG: Optimus G, Nexus 4
Asus: Nexus7
Motorola: Photon
Amazon: Kindle Fire, Kindle Fire HD
We are legion, for we are many!
ooxteme said:
Ya the qusb thing you get is the sign of a hardbrick. get it jtag'd or insurance is your only answer
Click to expand...
Click to collapse
-EViL-KoNCEPTz- said:
Samsung will do the warranty replacement as long as there is no physical damage, the device itself is warranted for 12 months and battery 18 months. As long as the device has no to minor physical damage it will be replaced for free for hardware failure, acceptable physical damage is minor scratches, no obvious dents, dings, cracks or deep scratches/gouges. If there is alot of physical damage they will still replace or repair it but there will be a free involved.
Sent from my hand to your eyes!
Samsung: Intercept, Galaxy S2, Galaxy S3, Galaxy Note 2, Nexus10
HTC: EVO4g, EVO 3d
LG: Optimus G, Nexus 4
Asus: Nexus7
Motorola: Photon
Amazon: Kindle Fire, Kindle Fire HD
We are legion, for we are many!
Click to expand...
Click to collapse
Talked to Samsung, sent it in for inspection, received it today restored!!! Yes!!!:good:
Hooray for Samsung!!!
Several months ago, I rooted my wife's SGSIII (SPH-L710), running stock...
She charges it overnight, but this morning when she started using it, it rebooted itself. However, it would not boot past the Galaxy S3 logo. She took it to the Sprint store and they tried to do a hard reset and I think they tried to reflash the firmware. Afterward, they asked her if it had been rooted and she told them yes. They gave it back to her once they heard this.
Since then, I have been trying to re-flash the stock ROM per Question 2 in the Sprint Galaxy S3 FAQ.
I can get the phone into download mode, and I have a good USB cable. Odin (v3.06) recognizes the phone, but errors out with the message "Complete(Write) operation failed." I have tried other versions of Odin, different computers and cables, but no combination has got this far. I have searched the forums for a similar situation, but have had no luck. At this point, I could really use some help.
Some questions
1. Could the Sprint tech have hard-bricked the phone by flashing stock firmware?
2. In trying to resolve this, I have seen mention of flashing a Partition Information Table (PIT) file. Could this file be corrupt and is there a how-to on restoring it on the Sprint variant of the SGSIII?
3. I am starting to wonder if my only options are the guide, Unbrick a Hard Bricked SPRINT Galaxy S3 (Without JTAG) or worst-case, a JTAG fix. Does anyone think it has come to this?
[UPDATE 1] OK, I got it to work. Thanks to this post.
[UPDATE 2] Was able to get it to boot into the home screen, but it shut off after a few seconds. It did this a few times, but now it won't come on at all.
The phones power button has failed.. That's what went wrong with it, that's why it shuts off. It's known as SDS sudden death syndrome. Common issue with S3 it's a defect. If you can get it all flashed to stock take it to sprint hey usually replace it.
Sent from the future via Tapatalk 4
I was unable to power on the phone. We rolled the dice and took it to the Sprint store. Fortunately, the tech was unable to get the phone to work either. So, it was covered by the insurance. At first, the salesman said they'd have to order a refurbished phone as a replacement, but they were on backorder at the warehouse. So he gave us a new SGSIII. Maybe I should have bought a lottery ticket too.
Sent from my Nexus 7 using XDA Premium 4 mobile app
You lucky duck.