Develop Bugs

[Q] Problems with the Samsung OEM data/charge cable

Any micro USB cables that you guys would recommend over the OEM original cable.
I seem to be one of the very few that have problems with the original cable fitting snuggly. Yes, the door is open all the way til it clicks, yet the cable easily falls out.
If anyone has a suggestion of another cable or has the same problem with a fix that I just somehow missed after searching for a couple of days, it would be greatly appreciated.

I had the same problem. After about a month of use it just came completely loose and would only stay in if I propped it up a certain way. I tried a friend's charger and it worked fine (likewise my charger was loose on his captivate).
I just took the usb cable from my external hard drive and that one fits very snuggly, unfortunately it is also much shorter

I'm also having this issue. I wonder why...

foofiebeast said:
I had the same problem. After about a month of use it just came completely loose and would only stay in if I propped it up a certain way. I tried a friend's charger and it worked fine (likewise my charger was loose on his captivate).
I just took the usb cable from my external hard drive and that one fits very snuggly, unfortunately it is also much shorter
Click to expand...
Click to collapse
Yes, this is exactly what I have to do for mine to charge. So I guess I'll have to just start looking for one that will work for me. It seems just any other standard micro USB cable will do the trick. Thanks a lot my friend.

jayrod88 said:
I'm also having this issue. I wonder why...
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Click to collapse
Well upon further inspection, you can see how the top of the phone is curved and if you look at with the USB door open from the top and tilted slightly back you can see how the jack actually looks crooked inside the phone. I'm quite sure that this is because of the curved top parallel to the circuit board that has the jack is too tall. And I think for some reason I might need to trim down the micro end a bit on the front side..it looks like its hitting the front side of the phone.

I'm looking for a replacement cable as well...even OEM is fine. The case around mine cracked off one night when I feel asleep playing on my phone. Mine was always kind of loose compared to the att charging cable which is nice and tight. Does radio shack carry cables like this?
Sent from my SAMSUNG-SGH-I897 using XDA App

i called AT&T about this with my cappy and they said that the charging port was bad and sent me a new phone , thats been 3 mo ago and the problem hasnt recurred.
(just a thought)

Search Amazon for "blackberry usb cable micro usb". The first result should be it, it's a very high quality, shielded cable. To get a solid, snug fit I suggest a razor or a knife to easily cut back some of the rubber around the micro tip. Works amazingly well. I could even make it work before I trimmed it.

just to elaborate, the specific micro end is called a "micro b " usb connection.
not to be confused with mini or micro a
of course the other end is just standard.

The place I work has a 5' nice quality cable that fits my Captivate tight. They got them to go with the 2100mA USB Car Charger we sell. Cost on the cable is $ 4.99 plus shipping (about $2.99 first class parcel).
Sent from my SAMSUNG-SGH-I897 using XDA Premium App

I'm not sure if its quality, or just chance, but I've found that only some 3rd-party cables will work. I've tried a blackberry one that didn't work, and a really cheap one that did.
I would suggest keeping the one you got from samsung, just in case.
I'd like to know if anyone else had issues with cables not working?

I got a Samsung cable designed for the galaxy S on Amazon for like $6 with free shipping.
Sent from my SAMSUNG-SGH-I897 using XDA App

Jmurph3 said:
Any micro USB cables that you guys would recommend over the OEM original cable.
I seem to be one of the very few that have problems with the original cable fitting snuggly. Yes, the door is open all the way til it clicks, yet the cable easily falls out.
If anyone has a suggestion of another cable or has the same problem with a fix that I just somehow missed after searching for a couple of days, it would be greatly appreciated.
Click to expand...
Click to collapse
I had the same problem.
I used some tools(hammer,knife, etc) to fix the cable.
Now my cable works fine!!
Sent from my phone

I just used a razor blade to trim the rubber back, works great.

If you look at your cable. The black part and the silver part(part that goes in your phone) is not in a straight line.
Just try to make it straight. And use a knife to cut the rubber of the edge a little bit.
That should do the trick.
Sent from my phone

I haven't read all of the posts so I don't know if someone has already posted a solution to this problem, so I'll just answer.
I had this same problem. If you notice their are two tiny metal teeth that lock the charger into the phone. These teeth no longer stick out as far as they used to. That is why you are having this problem. The teeth are not bent. It is the micro usb plug that is around it. All that you need to do is give it a firm bush on the table. Bend the plug away from the teeth so that they stick out more. This fixed my problem.
When you put it back into your phone, you will notice that the plug is no longer in the phone at an angle.

bluemoon1221 said:
If you look at your cable. The black part and the silver part(part that goes in your phone) is not in a straight line.
Just try to make it straight. And use a knife to cut the rubber of the edge a little bit.
That should do the trick.
Sent from my phone
Click to expand...
Click to collapse
You should saved me from buying 3 more cables. I distroyed my OEM cable to make a jig because I bricked my phone. I ordered 3 sets of cables and they all had the same problem.... Usb kept popping off. So I was just about to go out and order 3 more sets if cables, this time OEM untill I decided to read this tread. It never occured to me that it was fitting in well because of the extra rubber on the connector. I trimmed it down and now the cable snapped in perfectly like it was supposed to. Thanks for the fix!
Sent from my SAMSUNG-SGH-I897 using XDA App

I'm afraid of buying the wrong cable off Amazon. There is so much out there. Can anyone post a link?

[email protected] said:
I haven't read all of the posts so I don't know if someone has already posted a solution to this problem, so I'll just answer.
I had this same problem. If you notice their are two tiny metal teeth that lock the charger into the phone. These teeth no longer stick out as far as they used to. That is why you are having this problem. The teeth are not bent. It is the micro usb plug that is around it. All that you need to do is give it a firm bush on the table. Bend the plug away from the teeth so that they stick out more. This fixed my problem.
When you put it back into your phone, you will notice that the plug is no longer in the phone at an angle.
Click to expand...
Click to collapse
I know this is getting old, but it took me about 2 hours to find an answer that WASN'T recommending to just make sure the slider was all the way open. For no reason at all, my phone cable just wouldn't hold a real connection this morning... your answer saved the day

For cables that are good quality and cheap, go to www.meritline.com ....... I have never gotten a bad cable from them, typically I use their HDMI cables but the USB cables are less complex and work just as well. My last usb cable was one of theirs.

Loose mini USB port

I just noticed my mini USB port is fairly loose that when the usb cable is angled at a particular direction charging stops.
I tried the same cable at two other phones and no problem. I visually inspected the port and it seems the metal that surround and supports the mini usb broke at the side making the top and bottom part separate from each other. It makes the port not a snug fit but a losse fit... And so I wonder if anyone else had this issue? I've only had my S3 for a few months and I use it roughly the same as my old phones (yes, I do use it while charging) and they didn't have this problem... Is it really that easy to break or do I seem to be mistreating it?
Note: The small pointy thing is ok, so I can still charge and do other stuff. Only issue is that it's a loose fit.

zaghy2zy said:
I just noticed my mini USB port is fairly loose that when the usb cable is angled at a particular direction charging stops.
I tried the same cable at two other phones and no problem. I visually inspected the port and it seems the metal that surround and supports the mini usb broke at the side making the top and bottom part separate from each other. It makes the port not a snug fit but a losse fit... And so I wonder if anyone else had this issue? I've only had my S3 for a few months and I use it roughly the same as my old phones (yes, I do use it while charging) and they didn't have this problem... Is it really that easy to break or do I seem to be mistreating it?
Note: The small pointy thing is ok, so I can still charge and do other stuff. Only issue is that it's a loose fit.
Click to expand...
Click to collapse
I was just dealing with this last night. It may be a little flimsy. Hopefully it doesn't get worse

I know... If it gets worse, I hope I don't get caught somewhere having unable to flash a stock rom via odin... To claim a clean warranty... Afterall, the damage is on the hardware and can be seen outside

Is it the original cable? I know my charger cable is stupid loose but my USB cable is fine.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

zaghy2zy said:
I know... If it gets worse, I hope I don't get caught somewhere having unable to flash a stock rom via odin... To claim a clean warranty... Afterall, the damage is on the hardware and can be seen outside
Click to expand...
Click to collapse
If it is actually damaged, why not get a replacement now?

Terrold said:
Is it the original cable? I know my charger cable is stupid loose but my USB cable is fine.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Yup, original cable that came with it... Cable is fine, but the port isn't...
thisiseric said:
If it is actually damaged, why not get a replacement now?
Click to expand...
Click to collapse
I'll have to check with Wireless Wave where I bought the phone... Because it's either they send it for repair which would take weeks and they'd give me a crappy temporary phone... Or if I'm lucky replace it on the spot... Which I doubt... So I'll have to weigh in the options... It's not much of an issue right now but pretty sure it will be soon enough so I have to ask them soon... I'm just doing some poking around to see if other people experience this as well if it's a fairly "common" issue then they might give me a replacement if I tell them fixing wouldn't help because it may just happen again.

thisiseric said:
If it is actually damaged, why not get a replacement now?
Click to expand...
Click to collapse
This...
Sent from my SAMSUNG-SGH-I747 using xda premium

[Q] Micro port on phone

I think I damaged my port on my phone that I used to charge with. My phone still charges but I have to be careful as if I move it some it stops charging. I have tried a different cable so I know it the port on my phone. Any ideas? I think maybe its a bit bent inside or something

The 3 pins by the right side of your phone. Idea?
Head down to the accessory sub forum and look for the pogo dock thread, you can easily DIY your own dock
Regarding the USB port, you can order a replacement from evilBay.
Beamed from my Maguro.

Mach3.2 said:
The 3 pins by the right side of your phone. Idea?
Head down to the accessory sub forum and look for the pogo dock thread, you can easily DIY your own dock
Regarding the USB port, you can order a replacement from evilBay.
Beamed from my Maguro.
Click to expand...
Click to collapse
But how hard is it to replace the usb port?

I've replaced mine but it's a delicate procedure. Don't get rough with anything. Ifixit has a tutorial. I already had the plastic tools from my old iPod video days to change battery.
Sent from my Galaxy Nexus using xda app-developers app

tshelby73 said:
I've replaced mine but it's a delicate procedure. Don't get rough with anything. Ifixit has a tutorial. I already had the plastic tools from my old iPod video days to change battery.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Well I don't have any of those tools. My usb still partly works so I will leave it and see it I get annoyed with it to replace it.

Trilback said:
Well I don't have any of those tools. My usb still partly works so I will leave it and see it I get annoyed with it to replace it.
Click to expand...
Click to collapse
When you order the port from evilBay, some sellers will include the required tools.
Beamed from my Maguro.

Mach3.2 said:
When you order the port from evilBay, some sellers will include the required tools.
Beamed from my Maguro.
Click to expand...
Click to collapse
cool, thanks I might go ahead and do that as my phone seems to charge but will not work on my computer as MTP so its not showing up as mass storage device like it show but it shows that its charging for some odd reason.

tshelby73 said:
I've replaced mine but it's a delicate procedure. Don't get rough with anything. Ifixit has a tutorial. I already had the plastic tools from my old iPod video days to change battery.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Did need to replace it. The pin inside was bent a little and all it need was to be bent back. Problemed solved

Hi all, I recently had my USB port fail as well, and when cleaning it did not work, I got a new one off the internet and installed it today.
I can't post links, but I followed the ifixit guide, and also the Youtube video entitled "Galaxy Nexus Screen Repair and Charging Port Fix."
Everything seemed to go smoothly, but now the phone won't turn on, or even show anything when I plug it in. I took it all apart and did it again with the same result. I know that doesn't give you much, but any idea where I might have gone wrong, and how I might be able to fix it?
Thanks.

[Q] Anyone else have a tight micro USB port?

Just picked up my new LG G3 two days ago. Does anyone else have a hard time plugging the micro usb cable into their phone? I have to sit their for a little bit and wiggle the plug around to get it into the phone. Never had this issue with a micro usb device before. Wanted to know if this is normal for this phone,

I am experiencing the same thing you are.. seems like the charging cable teeth seem to be too snug..
Sent from my SM-N900V using XDA Premium 4 mobile app

I have the T-Mobile g3 and I do have that issue. As though the port is not aligned properly. I also had the sprint g3 before I traded it for my T-Mobile one and had no issue with it. I assume it's normal random small defects that can come with any man made device.

Yep same here

It's not tight, it's angled slightly. Basically you're plugging it in upwards but also tilted in towards the back a little. I think I'm getting used to it the more I do it.
Some connectors are more friendly about it than others too.

Spit on it first and go really slow. If its still too tight start with something smaller and work your way up.

vermiciouskanid666 said:
Spit on it first and go really slow. If its still too tight start with something smaller and work your way up.
Click to expand...
Click to collapse
HAH!
---------- Post added at 05:50 AM ---------- Previous post was at 05:47 AM ----------
But yes, it is a bit tougher to plug in the micro usb plug into the port than most other phones I've used. Also, some micro usb cables plug in much easier than certain others. The specific LG charger is almost very hard to plug in but my older HP Touchpad charger plugs in with no problem.

Do you guys think it's a defect worth exchanging the phone for?

samehere. Just tilt the usb cord tip downward.
Sent from my LG-D855 using Tapatalk

glacon said:
Do you guys think it's a defect worth exchanging the phone for?
Click to expand...
Click to collapse
No. It's not the phone. It's the cable. My other cables plug with no trouble (same thing with the G2)

antonis_sp said:
No. It's not the phone. It's the cable. My other cables plug with no trouble (same thing with the G2)
Click to expand...
Click to collapse
Actually, I tried mutliple cables and have had the same problem with all of them. It is worse with some than others.

Same problem here. Slightly tilting the USB cable does the trick.

The tighter the better
I've has many phones where the USB port is poor quality. This one feels solid. I'm very impressed with this phone

Hi, there's already a thread on this topic here:
http://forum.xda-developers.com/showthread.php?t=2809953
Please search before posting new threads so the forum doesn't become littered with redundant topics. Thanks. @El Daddy
It ain't nothing but a G thing baby... Lg G3 LGSL990

antonis_sp said:
No. It's not the phone. It's the cable. My other cables plug with no trouble (same thing with the G2)
Click to expand...
Click to collapse
Yup, like I said in my previous post, other cable plugs in normally, just the g3's default cable that's a bit tight but it's no biggie.
Sent from my LG-D851 using XDA Free mobile app

My experience was with all cables having the problem. I exchanged it at Best Buy and the new one is a big improvement.

USB that came with phone hardly fits?

I got this phone 2 days ago, and I have noticed that the USB that came with it, has something like 2 little teeth at the bottom (I guess they are made to hold in the USB better)... But I kind of have to force the USB to come in, and I am afraid that I will damage the port. So is this USB safe to use and can it damage the port? Should I get an USB from another phone?

kirov37 said:
I got this phone 2 days ago, and I have noticed that the USB that came with it, has something like 2 little teeth at the bottom (I guess they are made to hold in the USB better)... But I kind of have to force the USB to come in, and I am afraid that I will damage the port. So is this USB safe to use and can it damage the port? Should I get an USB from another phone?
Click to expand...
Click to collapse
Should be fine, I never had issues with it. :/

kirov37 said:
I got this phone 2 days ago, and I have noticed that the USB that came with it, has something like 2 little teeth at the bottom (I guess they are made to hold in the USB better)... But I kind of have to force the USB to come in, and I am afraid that I will damage the port. So is this USB safe to use and can it damage the port? Should I get an USB from another phone?
Click to expand...
Click to collapse
its fine. it's just new and needs to be broken in some. I would make an analogy to something else, but don't think it would be appropriate on xda

ethantarheels123 said:
its fine. it's just new and needs to be broken in some. I would make an analogy to something else, but don't think it would be appropriate on xda
Click to expand...
Click to collapse
So, I don't have to swap it? Could the port get damaged from this USB?

kirov37 said:
So, I don't have to swap it? Could the port get damaged from this USB?
Click to expand...
Click to collapse
Its fine, 2 little teeth on the flat part, good usb cables will require some effort and may make a click sound.
My 3rd party usb have smaller teeth which makes the connection flimsy and insecure which is worse over time as it can bend the connection in the phone.
you shouldn't worry, you could use a Qi charger, what's worse is dust and lint blocking up the port being in your pocket which requires a clean

The cable will ware out before the port on your phone does. That's why it was designed that way, I believe.

I believe this wont damage your device

ethantarheels123 said:
its fine. it's just new and needs to be broken in some. I would make an analogy to something else, but don't think it would be appropriate on xda
Click to expand...
Click to collapse
Broken in like a car!