Related
So, after a couple weeks of trying to figure out the problem, I have finally narrowed it down (yay me!).
Anyways, when there is a cable (and sometimes not) plugged into the USB Port on the phone, and the port is stressed so that it is angled downwards, all input to the touchscreen goes haywire. I attempted to follow the ifixit guide, however I don't have any plastic removal parts, and using my fingers and nails was becoming really painful, but, I don't think it is going to work, because the headphone port began to come off as well, and judging by the pictures in the guide, that isn't supposed to happen.
Anyways, I am wondering, is there any way to fix this? Possibly other then opening the device up? Or should I just go to the repair store and swap it out?
If I do swap it out, what is my chance that I would get a new phone versus a refurb, seeing as how the phone is so new?
GH0 said:
So, after a couple weeks of trying to figure out the problem, I have finally narrowed it down (yay me!).
Anyways, when there is a cable (and sometimes not) plugged into the USB Port on the phone, and the port is stressed so that it is angled downwards, all input to the touchscreen goes haywire. I attempted to follow the ifixit guide, however I don't have any plastic removal parts, and using my fingers and nails was becoming really painful, but, I don't think it is going to work, because the headphone port began to come off as well, and judging by the pictures in the guide, that isn't supposed to happen.
Anyways, I am wondering, is there any way to fix this? Possibly other then opening the device up? Or should I just go to the repair store and swap it out?
If I do swap it out, what is my chance that I would get a new phone versus a refurb, seeing as how the phone is so new?
Click to expand...
Click to collapse
Known issue.
Potential solution: use a different USB cord.
Sent from the future.
SocialReject said:
Known issue.
Potential solution: use a different USB cord.
Sent from the future.
Click to expand...
Click to collapse
Ive tried this. A new cord actually didn't work for me. I also tried it with a different phone, which is where I came to the conclusion that its the actual charging plug. Something in it is either fried or just malfunctioning. The cause of it is unknown, but luckiliy i have a few micro usb chargers laying around and the rest work fine. You should also ask yourselves the following question: Do you have the same problem when charging thru usb on a Comp? If the answer to that question is no, then its clearly not the USB wire. If the answer was yes, then I just didnt have the same problem as you and you can disregard this entire post.
I just received my replacement phone from Sprint. I go to boot it up and see that it is saying USB connected and just saying it over and over, like I am plugging it in and unplugging it. This was pure stock. I go to put Cyanogen Mod back on it and it actually stopped it for a while, but it keeps coming back occasionally. The only way to stop it is to plug a charger up to it and then it stops.
Thanks,
Jaculop
jaculop said:
I just received my replacement phone from Sprint. I go to boot it up and see that it is saying USB connected and just saying it over and over, like I am plugging it in and unplugging it. This was pure stock. I go to put Cyanogen Mod back on it and it actually stopped it for a while, but it keeps coming back occasionally. The only way to stop it is to plug a charger up to it and then it stops.
Thanks,
Jaculop
Click to expand...
Click to collapse
Go back to stock and bring it back to sprint... seems as though lots of these phones have been having this same issue... make sure no apps are installed at all when you bring it to them so they can't blame it on an app...
Sent from my SPH-D700 using Tapatalk
Ok, thanks. Glad I waited before swapping an invisishield out and having to do it again.
Sent from my SPH-D700 using XDA App
before you take it back...repartition it on odin also
LORDFIRE00 said:
before you take it back...repartition it on odin also
Click to expand...
Click to collapse
Lol that would bebringing it back to stock as I said...
Sent from my SPH-D700 using Tapatalk
i had this problem also, drives me crazy, The worst thing is this will eat my battery. All i can do is to hide the notification bar (possible if using adw launcher), but when i open an app, the notification bar appears again.
Done anything like back to stock ec05, repartition etc, etc. But now im on MTD and at first the problem with usb is still there, but now it is completely gone, wtf
It may be gunk in your USB port. Look inside with a magnifying glass.
kennyglass123 said:
It may be gunk in your USB port. Look inside with a magnifying glass.
Click to expand...
Click to collapse
i dont know, cleaned my port with thin damp cloth and push it using small stick, i even brush it using toothbrush with no result.
But recently it just go away itself
I had this problem when I first got my epic (bought it used on eBay). I tried blowing in the port and stuff. Eventually the problem went away and hasn't come back.
Sent from my SPH-D700 using XDA App
anyway, any of you with usb issues, did any of you happen to use non original battery ?
webslasher said:
i dont know, cleaned my port with thin damp cloth and push it using small stick, i even brush it using toothbrush with no result.
But recently it just go away itself
Click to expand...
Click to collapse
uh, not to scare you or anything, but you don't clean any ports on a cell phone with a damp cloth, it will do harm to it. take a toothbrush that has never been used before and gently brush the port. then blow into the port to remove debri (small particles), then try it.
webslasher said:
anyway, any of you with usb issues, did any of you happen to use non original battery ?
Click to expand...
Click to collapse
Yes, epic touch 1800mah. Also happened right after installing cm9 alpha0
Sent from my CM7.2 OG Epic
I'm having this issue while trying to get my phone back to stock so i can sell it. It just wont connect on odin, just connected and disconnects over and over... I already have another phone on my service. is there a way to get to stock without using a USB cable? Like, flash to older rom, and get an OTA? can i do that without the phone on my contract?... ive been searching for answers all night... I got it un bricked so far, and im on stock EH06 right now.
LORDFIRE00 said:
uh, not to scare you or anything, but you don't clean any ports on a cell phone with a damp cloth, it will do harm to it. take a toothbrush that has never been used before and gently brush the port. then blow into the port to remove debri (small particles), then try it.
Click to expand...
Click to collapse
yes, i know, just taking desperate measure lol, this thing just made me lost my patience
xopher.hunter said:
Yes, epic touch 1800mah. Also happened right after installing cm9 alpha0
Sent from my CM7.2 OG Epic
Click to expand...
Click to collapse
i'm trying to isolate the problem,
interesting thing is, i found when i plug a mini-usb to micro usb converter (just the converter, not connected to anything), the notification seems stopped, but when i unplug the converter, it shows again.
webslasher said:
yes, i know, just taking desperate measure lol, this thing just made me lost my patience
i'm trying to isolate the problem,
interesting thing is, i found when i plug a mini-usb to micro usb converter (just the converter, not connected to anything), the notification seems stopped, but when i unplug the converter, it shows again.
Click to expand...
Click to collapse
Then you must have pins touching and when you plug something in it straightens them out.
Sent from my SPH-D700 using XDA App
kennyglass123 said:
Then you must have pins touching and when you plug something in it straightens them out.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
but when i plug normal micro usb cable, it has no effect,
any tips to repair bent pin ?
webslasher said:
but when i plug normal micro usb cable, it has no effect,
any tips to repair bent pin ?
Click to expand...
Click to collapse
Ok that is strange. Maybe there is gunk in the micro usb cable as well.
Sent from my SPH-D700 using XDA App
webslasher said:
yes, i know, just taking desperate measure lol, this thing just made me lost my patience
i'm trying to isolate the problem,
interesting thing is, i found when i plug a mini-usb to micro usb converter (just the converter, not connected to anything), the notification seems stopped, but when i unplug the converter, it shows again.
Click to expand...
Click to collapse
Sent you a PM
Sent from my SPH-D700 using Tapatalk
kennyglass123 said:
Ok that is strange. Maybe there is gunk in the micro usb cable as well.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
seems not, i use the cable to charge my Desire HD with no problem..
I'm opening the converter apart, it is just mini-usb 2 cables soldered to the maybe VBUS and ground micro usb, so this is a charger cable, the data pin was shorted, maybe this is why the notification stopped ?
USB Connected message issue fix
My SPH D700 Epic 4G from Sprint started having this issue, I finally fixed it by turning off USB Debugging mode (uncheck it unless your using it).
whala! no more USB Connected annoyance!
Worked on my phone, let me know if this fixes it on yours!
Have Fun, and Happy Holidays!
The Guru
I just noticed my mini USB port is fairly loose that when the usb cable is angled at a particular direction charging stops.
I tried the same cable at two other phones and no problem. I visually inspected the port and it seems the metal that surround and supports the mini usb broke at the side making the top and bottom part separate from each other. It makes the port not a snug fit but a losse fit... And so I wonder if anyone else had this issue? I've only had my S3 for a few months and I use it roughly the same as my old phones (yes, I do use it while charging) and they didn't have this problem... Is it really that easy to break or do I seem to be mistreating it?
Note: The small pointy thing is ok, so I can still charge and do other stuff. Only issue is that it's a loose fit.
zaghy2zy said:
I just noticed my mini USB port is fairly loose that when the usb cable is angled at a particular direction charging stops.
I tried the same cable at two other phones and no problem. I visually inspected the port and it seems the metal that surround and supports the mini usb broke at the side making the top and bottom part separate from each other. It makes the port not a snug fit but a losse fit... And so I wonder if anyone else had this issue? I've only had my S3 for a few months and I use it roughly the same as my old phones (yes, I do use it while charging) and they didn't have this problem... Is it really that easy to break or do I seem to be mistreating it?
Note: The small pointy thing is ok, so I can still charge and do other stuff. Only issue is that it's a loose fit.
Click to expand...
Click to collapse
I was just dealing with this last night. It may be a little flimsy. Hopefully it doesn't get worse
I know... If it gets worse, I hope I don't get caught somewhere having unable to flash a stock rom via odin... To claim a clean warranty... Afterall, the damage is on the hardware and can be seen outside
Is it the original cable? I know my charger cable is stupid loose but my USB cable is fine.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
zaghy2zy said:
I know... If it gets worse, I hope I don't get caught somewhere having unable to flash a stock rom via odin... To claim a clean warranty... Afterall, the damage is on the hardware and can be seen outside
Click to expand...
Click to collapse
If it is actually damaged, why not get a replacement now?
Terrold said:
Is it the original cable? I know my charger cable is stupid loose but my USB cable is fine.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Yup, original cable that came with it... Cable is fine, but the port isn't...
thisiseric said:
If it is actually damaged, why not get a replacement now?
Click to expand...
Click to collapse
I'll have to check with Wireless Wave where I bought the phone... Because it's either they send it for repair which would take weeks and they'd give me a crappy temporary phone... Or if I'm lucky replace it on the spot... Which I doubt... So I'll have to weigh in the options... It's not much of an issue right now but pretty sure it will be soon enough so I have to ask them soon... I'm just doing some poking around to see if other people experience this as well if it's a fairly "common" issue then they might give me a replacement if I tell them fixing wouldn't help because it may just happen again.
thisiseric said:
If it is actually damaged, why not get a replacement now?
Click to expand...
Click to collapse
This...
Sent from my SAMSUNG-SGH-I747 using xda premium
Saturday night I had my phone on the charger overnight. When I woke up, it was still low and had not charged. I played with the cable and got it to start charging, but not properly. I figured it was probably a bad cable or charger, not sure why though. So I used a zero lemon case that worked fine. My charger in the car worked okay too. Fast forward to this morning and the phone now displays as being plugged into usb and charging something - see attached. Plugging in any other chargers changes nothing. Powering off will show a charging icon. I doubt it's a software issue but it could be I suppose, but I suspect I have a bad charging port. It's currently wireless charging, but still displaying the message in the status bar. Stock ROM, custom kernel. Any ideas? I will probably try a reflash tonight to see if it changes anything. Edit: not a kernel issue, switched kernels and same issue. I'm almost certain this is a bad usb port but I've never experienced a bad one before.
Is it still attached to the Zero Lemon case? It looks like the phone is charging it. If nothing is attached, then the port might be goofed. Did you try cleaning any lint out of it? Use a toothpick or plastic dental flosser. DO NOT use a paperclip or anything else metal as it could damage the port.
fury683 said:
Is it still attached to the Zero Lemon case? It looks like the phone is charging it. If nothing is attached, then the port might be goofed. Did you try cleaning any lint out of it? Use a toothpick or plastic dental flosser. DO NOT use a paperclip or anything else metal as it could damage the port.
Click to expand...
Click to collapse
It's not. I did find that it will charge when connected to a PC, but not a charger. Port is clean as far as I can tell.
kos26 said:
It's not. I did find that it will charge when connected to a PC, but not a charger. Port is clean as far as I can tell.
Click to expand...
Click to collapse
Have you tried a different wall charger, reversing the cable, same cable different charging block, etc? Does the notification persist all the time, only after it's plugged in, does rebooting remove it?
fury683 said:
Have you tried a different wall charger, reversing the cable, same cable different charging block, etc? Does the notification persist all the time, only after it's plugged in, does rebooting remove it?
Click to expand...
Click to collapse
I have, three different chargers, all with different cords. One of them is the same cord I used to connect it to a PC a minute ago, and USB and charging work when connected to a PC. Reboot does nothing, the notification persists until it's plugged into a PC.
I had this issue too, was freaking out. Cleaned the USB c port with a dental pick and got some lint out, still no good.
So...I powered off the device. Wrapped a thin layer of iso alcohol wipe on the dental stick and cleaned as good as I could. After a few seconds of drying, used a aerosol duster to blow out the port.
Been fine for months now.
An update, in the usb preferences screen, if I select USB controlled by this device, it will charge normally. Seems more like a software issue, but if it's acting weird when off, would it be? When off it would indicate a firmware or hardware issue. At least I would think.
Had the same thing happen to me, its a faulty use port. Contacted support and they got me a new phone. The only bad part is you gotta have a credit card to have them send it out
Sent from my Pixel 3 XL using Tapatalk
boostedduece said:
I had this issue too, was freaking out. Cleaned the USB c port with a dental pick and got some lint out, still no good.
So...I powered off the device. Wrapped a thin layer of iso alcohol wipe on the dental stick and cleaned as good as I could. After a few seconds of drying, used a aerosol duster to blow out the port.
Been fine for months now.
Click to expand...
Click to collapse
Please don't use a toothpick to clean USB ports. I did that some time ago and broke some pins, just slightly, so it sometimes worked, sometimes it didn't. Replacing the jack (was a different waterproof phone) was a pain and cost a quite a bit of money.
Try to wash it down with alcohol and blow it lightly with compressed air, several times.
superchilpil said:
Had the same thing happen to me, its a faulty use port. Contacted support and they got me a new phone. The only bad part is you gotta have a credit card to have them send it out
Click to expand...
Click to collapse
Yeah, I found that out. Kinda crappy. Other option is to send in and wait. Turn around time, 10-15 business days. Seriously? They know these devices are important for our daily lives now, they expect someone to wait that long?
kos26 said:
Yeah, I found that out. Kinda crappy. Other option is to send in and wait. Turn around time, 10-15 business days. Seriously? They know these devices are important for our daily lives now, they expect someone to wait that long?
Click to expand...
Click to collapse
I had to RMA my P2XL and I did the option where you send it in then they send the replacement. I think they send the replacement once they see the original has been shipped. I dropped mine off at UPS and the next day I got an email saying my replacement was being sent out.
I think i just ****ed my phone with a simple USB. I wanted to stream to pc so i plugged a usb c into my device and into my pc, then i noticed it wasnt detecting on redmagic app so i unplugged, now my battery status is in green and it has a white lightning bolt by it, and thinks it is charging when it isnt. Says charging 45 days left, accubattery has stupid high voltage, and rebooting doesnt fix it. Do i need to send it back for warranty or something? never had issues with default charger, i just used this ****ing usb c for streaming and now my **** is broken if i shut off the phone it brings itself back and before unlock shows the charging symbol in the middle. Please can anyone help me ill take any suggestions
Maybe the charger is the problem.
Always check the charger.
At when moment do you notice this problem ? After installing an app ?
Samarimama said:
At when moment do you notice this problem ? After installing an app ?
Click to expand...
Click to collapse
all i did was take a usb-c in my room, plug it into my pc to stream, nubia app didnt see it, so i unplugged, now im screwed.
my default charger never had an issue, all i did was plug in a usb-c into the pc as the app states, now high heat, drain, and i cant charge because it thinks its charging
So use another one
Samarimama said:
So use another one
Click to expand...
Click to collapse
i dont think you read my post, since i plugged in that usb to my PC TO STREAM, NOT CHARGE, i CANNOT use any other one, because android thinks it is charging without ANYTHING PLUGGED IN. If i plug in a charger, nothing changes, because android already thought it was charging
Is the PC recognize him ?
Sardine2399 said:
i dont think you read my post, since i plugged in that usb to my PC TO STREAM, NOT CHARGE, i CANNOT use any other one, because android thinks it is charging without ANYTHING PLUGGED IN. If i plug in a charger, nothing changes, because android already thought it was charging
Click to expand...
Click to collapse
Maybe the port got damaged? Try to clean it first if possible using an ear swab dipped in rubbing alcohol with the device turned off and let it dry.
If it's a damaged port, may need to be repaired.
If yes, do a factory reset.
Samarimama said:
Is the PC recognize him ?
Click to expand...
Click to collapse
i just did a factory reset and it's still broke, so i think plugging usb into computer literally ****ed my battery.
Thanks for trying to help but ig i need to use warranty. Bull**** really, because they never tell you specifically what to use, just a usb-c, now im gonna be out of a phone because i tried to use a feature.
immortalwon said:
Maybe the port got damaged? Try to clean it first if possible using an ear swab dipped in rubbing alcohol with the device turned off and let it dry.
If it's a damaged port, may need to be repaired.
Click to expand...
Click to collapse
If the port is damaged, so how Android can know if the phone is charging ?
Samarimama said:
If the port is damaged, so how Android can know if the phone is charging ?
Click to expand...
Click to collapse
Do you understand what power surges are or what improperly plugging in a cable can do to a port of a mobile device?
For example: Too much or too low voltage can damage a port to the point the device will think something is there, when it isn't. The same goes for damaging the pins when you plug the charger in.
immortalwon said:
Do you understand what power surges are or what improperly plugging in a cable can do to a port of a mobile device?
For example: Too much or too low voltage can damage a port to the point the device will think something is there, when it isn't. The same goes for damaging the pins when you plug the charger in.
Click to expand...
Click to collapse
my friend was saying something similar, but was originally going more towards "android got drunk, reset"
but sadly that didn't work. So im assuming plugging in a usb-c to my phone to my pc literally ****ed my port/battery. I didn't SHOVE it in, i plugged it in as i would my normal charger.
if voltage is the case, i find it very unfair they don't disclose this in their streaming app, it simply says to use a usb-c and that is what i did, now im paying for trying to use a feature of a device i paid for.
already shot an email to support, and have a backup phone in the meantime.
appreciate your response, backing up one of the theories of why its now screwed.
Sardine2399 said:
my friend was saying something similar, but was originally going more towards "android got drunk, reset"
but sadly that didn't work. So im assuming plugging in a usb-c to my phone to my pc literally ****ed my port/battery. I didn't SHOVE it in, i plugged it in as i would my normal charger.
if voltage is the case, i find it very unfair they don't disclose this in their streaming app, it simply says to use a usb-c and that is what i did, now im paying for trying to use a feature of a device i paid for.
already shot an email to support, and have a backup phone in the meantime.
appreciate your response, backing up one of the theories of why its now screwed.
Click to expand...
Click to collapse
"stuff" happens, it's unfortunate but technology is known to go bad randomly without explanation. Best to get it repaired if you still have warranty. Otherwise, upgrade the phone to something newer. It's just bad luck.
Sometimes people buy cars and they break down within a few months.
immortalwon said:
"stuff" happens, it's unfortunate but technology is known to go bad randomly without explanation. Best to get it repaired if you still have warranty. Otherwise, upgrade the phone to something newer. It's just bad luck.
Sometimes people buy cars and they break down within a few months.
Click to expand...
Click to collapse
yeahh just really sucks because this thing is so GOOD. Hate to see it go away for possibly weeks just because i wanted to try something new :/
thank god i held off on rooting, and still have my old phone, so hope isnt fully lost.
Sardine2399 said:
yeahh just really sucks because this thing is so GOOD. Hate to see it go away for possibly weeks just because i wanted to try something new :/
thank god i held off on rooting, and still have my old phone, so hope isnt fully lost.
Click to expand...
Click to collapse
Did you try the rubbing alcohol cleaning? I had something similar with an ipad, the USB c cable broke a couple of the female port and it ended up screwing the whole thing, as much as I want to advice anything, it ain't a software issue but a hardware one, the only option I see it's cleaning the port and trying to "scrap" any debris that might been left by the other cable, If that doesn't work, then yes, use your warranty asap
Alextakatu said:
Did you try the rubbing alcohol cleaning? I had something similar with an ipad, the USB c cable broke a couple of the female port and it ended up screwing the whole thing, as much as I want to advice anything, it ain't a software issue but a hardware one, the only option I see it's cleaning the port and trying to "scrap" any debris that might been left by the other cable, If that doesn't work, then yes, use your warranty asap
Click to expand...
Click to collapse
i didn't even think of that, but if i were to do that, wouldn't they then use that as an argument of why it stopped working? "oh well you put cleaning alcohol in the port, of course its gonna break idiot" etc
i have some of https://www.amazon.com/CRC-05101-QD...prefix=crc+aq+elecronic+cleane,aps,104&sr=8-2
that, i used it before on electronics, it says its safe for electronics and i used it to clean my weed pens before, but i really dont wanna try to clean it if it can be used against me later. It also doesn't APPEAR like anything is on the connector, but who knows right. I just dont wanna try to clean it, then have them blame me and refuse warranty because i tried to fix it, even amazon said with what i said, the device is defective, so idk maybe i will try
AARGH...
How you can plug this *****d charger and the phone's usb port is damaged.
Samarimama said:
AARGH...
How you can plug this *****d charger and the phone's usb port is damaged.
Click to expand...
Click to collapse
i dont think port is damaged, i think voltage from my pc to phone was so high/low that it totally ****ed the battery or port.
once again, all i did was take a USB-C CORD and PLUG IT INTO MY DEVICE, took the other end and plugged into USB, i see nubia app doesnt see phone, unplug it, and ****ed.
has to be electrical, nothing else makes sense for what i did, the only cord they give you out of the box is a 65w usb-c to usb-c, had i a proper cord from usb-a to usb-c i wouldnt be in this situation
https://imgur.com/RD7c0LV
i did what it said, and now im paying for it. Given the fact there's no way to change the charging method/wattage/voltage in the system, i feel they should at least specify what TYPE of usb-c cord to use, because im just a normal user who wanted to stream to pc, and all because i simply did what they said, I'm out of a phone. Ridiculous.
im convinced the voltage of device + too high/low voltage of port, screwed the battery up, and now it thinks its always charging, and says 45 days left till full charge, does this not sound like a problem from electricity? i did NOTHING ELSE, this is the dumbest thing i've ever had to deal with, all because i plugged in my phone to pc