Bad USB port? Maybe a software issue? - Google Pixel 3 XL Questions & Answers

Saturday night I had my phone on the charger overnight. When I woke up, it was still low and had not charged. I played with the cable and got it to start charging, but not properly. I figured it was probably a bad cable or charger, not sure why though. So I used a zero lemon case that worked fine. My charger in the car worked okay too. Fast forward to this morning and the phone now displays as being plugged into usb and charging something - see attached. Plugging in any other chargers changes nothing. Powering off will show a charging icon. I doubt it's a software issue but it could be I suppose, but I suspect I have a bad charging port. It's currently wireless charging, but still displaying the message in the status bar. Stock ROM, custom kernel. Any ideas? I will probably try a reflash tonight to see if it changes anything. Edit: not a kernel issue, switched kernels and same issue. I'm almost certain this is a bad usb port but I've never experienced a bad one before.

Is it still attached to the Zero Lemon case? It looks like the phone is charging it. If nothing is attached, then the port might be goofed. Did you try cleaning any lint out of it? Use a toothpick or plastic dental flosser. DO NOT use a paperclip or anything else metal as it could damage the port.

fury683 said:
Is it still attached to the Zero Lemon case? It looks like the phone is charging it. If nothing is attached, then the port might be goofed. Did you try cleaning any lint out of it? Use a toothpick or plastic dental flosser. DO NOT use a paperclip or anything else metal as it could damage the port.
Click to expand...
Click to collapse
It's not. I did find that it will charge when connected to a PC, but not a charger. Port is clean as far as I can tell.

kos26 said:
It's not. I did find that it will charge when connected to a PC, but not a charger. Port is clean as far as I can tell.
Click to expand...
Click to collapse
Have you tried a different wall charger, reversing the cable, same cable different charging block, etc? Does the notification persist all the time, only after it's plugged in, does rebooting remove it?

fury683 said:
Have you tried a different wall charger, reversing the cable, same cable different charging block, etc? Does the notification persist all the time, only after it's plugged in, does rebooting remove it?
Click to expand...
Click to collapse
I have, three different chargers, all with different cords. One of them is the same cord I used to connect it to a PC a minute ago, and USB and charging work when connected to a PC. Reboot does nothing, the notification persists until it's plugged into a PC.

I had this issue too, was freaking out. Cleaned the USB c port with a dental pick and got some lint out, still no good.
So...I powered off the device. Wrapped a thin layer of iso alcohol wipe on the dental stick and cleaned as good as I could. After a few seconds of drying, used a aerosol duster to blow out the port.
Been fine for months now.

An update, in the usb preferences screen, if I select USB controlled by this device, it will charge normally. Seems more like a software issue, but if it's acting weird when off, would it be? When off it would indicate a firmware or hardware issue. At least I would think.

Had the same thing happen to me, its a faulty use port. Contacted support and they got me a new phone. The only bad part is you gotta have a credit card to have them send it out
Sent from my Pixel 3 XL using Tapatalk

boostedduece said:
I had this issue too, was freaking out. Cleaned the USB c port with a dental pick and got some lint out, still no good.
So...I powered off the device. Wrapped a thin layer of iso alcohol wipe on the dental stick and cleaned as good as I could. After a few seconds of drying, used a aerosol duster to blow out the port.
Been fine for months now.
Click to expand...
Click to collapse
Please don't use a toothpick to clean USB ports. I did that some time ago and broke some pins, just slightly, so it sometimes worked, sometimes it didn't. Replacing the jack (was a different waterproof phone) was a pain and cost a quite a bit of money.
Try to wash it down with alcohol and blow it lightly with compressed air, several times.

superchilpil said:
Had the same thing happen to me, its a faulty use port. Contacted support and they got me a new phone. The only bad part is you gotta have a credit card to have them send it out
Click to expand...
Click to collapse
Yeah, I found that out. Kinda crappy. Other option is to send in and wait. Turn around time, 10-15 business days. Seriously? They know these devices are important for our daily lives now, they expect someone to wait that long?

kos26 said:
Yeah, I found that out. Kinda crappy. Other option is to send in and wait. Turn around time, 10-15 business days. Seriously? They know these devices are important for our daily lives now, they expect someone to wait that long?
Click to expand...
Click to collapse
I had to RMA my P2XL and I did the option where you send it in then they send the replacement. I think they send the replacement once they see the original has been shipped. I dropped mine off at UPS and the next day I got an email saying my replacement was being sent out.

Related

Stock Cable > Hard to Plug on the Charging Port of the Phone

I just purchased this unit. is it normal that the Stock Cable is Hard to Plug on the Charging Port of the Phone..
i need to try so many times before i can plug the charging cable to charging port of the phone before i can plug it successfully. i'm thinking of breaking the charging port if this is the case? Anyone who have the same concern? Thanks
bong0x00 said:
I just purchased this unit. is it normal that the Stock Cable is Hard to Plug on the Charging Port of the Phone..
i need to try so many times before i can plug the charging cable to charging port of the phone before i can plug it successfully. i'm thinking of breaking the charging port if this is the case? Anyone who have the same concern? Thanks
Click to expand...
Click to collapse
I noticed this as well. hopefully if something gets broken its more likely to be the connector on the cable than the charging port. I have tried a few other cables as well and all are pretty difficult to insert.
Well the way I see it would you rather have it flop around and be loose, or have a night tight fit?
On a more serious note I had the same issue when I first recieved my F400S. After a week or so it got better, you can always try an older micro usb cable thats more broken in to avoid this issue.
when i first got the phone it was like what you've desribed. but after a while, it wasn't an issue anymore, i guess its a good sign that the phone is brand spanking new.
Same for me, hard To plug in ...
Sent from my LG-D855 using XDA Premium 4 mobile app
Hi,
I tilt the usb-connector up (just a bit) while plugging it in.
Greetz
It requires a downward angle tilting towards the device to insert.
Same for me, but once you're using qi charging and Wi-Fi file transfer, you'll hardly ever use the port.
got it! it was like virg** phone. haha..
wow same issue here.
bong0x00 said:
I just purchased this unit. is it normal that the Stock Cable is Hard to Plug on the Charging Port of the Phone..
i need to try so many times before i can plug the charging cable to charging port of the phone before i can plug it successfully. i'm thinking of breaking the charging port if this is the case? Anyone who have the same concern? Thanks
Click to expand...
Click to collapse
Only way to get it in is by tilting the cable downward. Tried few cables, they are all doing the same thing. Exchange perhaps?
Sini-Siki said:
Only way to get it in is by tilting the cable downward. Tried few cables, they are all doing the same thing. Exchange perhaps?
Click to expand...
Click to collapse
Tilting the cable to plug in seems to be the norm on pretty much every G3. I doubt exchanging it will help.
Once you've done it for a while, it should become pretty easy to do.
Tilting the cable and just dealing with it are fine, but what happens when you stay finding usb cables that don't want to charge your G3 properly? I have one (very nice) 10ft cable and my phone plays a game of connecting and disconnecting while trying to charge with this cord. This courts does not give me the same problems on other devices. However the G3 charges just fine on all my other cables. Not using this cable is an obvious answer but i worry that the problem could get worse and what if I start having problems with other chargers?
For now, the solution is to tilt the cord slightly downward (or upward, depending on your perspective) as the port is just sliiiiightly more flush with the opening. My advice is to get used to doing this. A broken charger port is really a PITA, so taking an extra 2 seconds to plug it in is the prudent choice. My dad gave me a lot of good advice when I was growing up, and one of the gems turns out to be "don't force things."
As mentioned, once we get some wireless charging back covers on a more accessible basis, we'll all just use wireless charging and never plug in again. Except in the car.
The cable from my old GS4 plugs in very very easily. I haven't tried charging with it tho. I use it mainly for usb mtp.
Posted from my LG-D850
Difficult at first. It did get better for me though. I too thought i had damaged it or that it had shipped that way. And I also thought I was just breaking it more each time I charged and contemplated exchanging LOL. Make sure cord is facing the right way first (im still trying to put it in upside down sometimes), then you do have to tilt it down a bit to get in initially and then it tilts slightly up before fully inserting. It was very diificult to do the first couple days. Day 5 and its way easy. Hope this has helped and put your mind at ease This is my first Android phone and i'm luvin it!
the past new phones i had. was always hard at first to plug it in.
just gotta lube it up
Any new updates on this? I guess tilting the cable a bit is working, but will it ever get to the point it will go straight in? It really appears that this is not a defect but a LG design for the port.
Sent from my LG G3
still the same.. still virgin after many charging cycle
I agree with what was previously stated, after a week with phone, I've become used to putting the cable in. I'm pleased with the tight fit as I've had devices where it feels loose and unsecured.
It ain't nothing but a G thing baby... Lg G3 LGSL990

Unstable Charging on my M9

Hi everyone,
A few days ago, this problem started to show on my device.
When I'm charging it, it says "charging", but even the slightest movement can stop the phone from charging.
Sometimes it even toggles *charging*/*not charging* without me moving it at all.
For example, if the battery is on <15%, the phone will vibrate - so when I charge it when it's below 15%, if I touch it, it vibrates every 5 seconds or so.
It's really terrible... I once left the phone to charge for a few hours just to come back and find out it wasn't charging.
I've tried different USB cables, power sockets, chargers, so I guess it has to be a problem with my device.
I'm pretty confident it's a hardware issue, and I bought it around 10 month ago, so warranty should still be up. However, I don't remember anything particular that could damage the charging port, and this started all of a sudden (a day earlier it was charging perfectly).
I'd like to hear some opinions, solutions, and if any of you have had this before.
Thanks,
Barak
It's definitely the charging port, maybe it was faulty from factory, send it in warranty
Get a dress making pin or something tough and really pointy and carefully scratch inside the port. Be careful of the plastic inside. Do not bend it or snap it off. Do not scratch or pick at the pins on the top of the plastic. Only scratch around the plastic.
Shine a torch in and see if you can find any loose debris that you may have dislodged. Keep doing it until you can't get no more fluff etc out of it and try plugging the charger in again.
It should have a nice solid clunk as the plug goes in and seats properly now.
Hey, thanks alot for your replies. @shivadow I've tried cleaning the port like you said , this maybe helped a little but the problem is not solved.
P.S : I noticed that there is a position which is problematic.
When the phone is connected to the charger, if I hold the cable with my hand, and push it upwards (I exert force on the cable in a direction vertical to the screen). This is when it stops charging. Just stating this if it might help you diagnosing something specific.
Anyway I think I'll be sending it back to the lab this week or next week, thanks a lot for your help!
Either a faulty cable, plug or socket. If it happens with other cables it'll be the socket. If you know for a fact that the plug is seating correctly but you still have the problem then either worn pins or worn socket.
So it turns out that when I tried to check whether the charger, or the USB cable is to blame, I tried 2 different cables, but they were both faulty, which made me think the problem is with my HTC.
Now I tried changing phones and still had the same issue, so I tried more usb cables, and voila! Works like a charm
Thanks for the help @shivadow, much appreciated.
Always blame the cable first!

No fast charging,USB and headphone not working

Help please...
My note 10 plus suddenly when plugging headphone or USB adapter ; connected disconnected usb , appears and disappears rapidly in notification and doesn't work ,fast charging not working also,only regular charge...
I tried clean the USB port but no benefit...
any solution please??
samsung lo said:
Help please...
My note 10 plus suddenly when plugging headphone or USB adapter ; connected disconnected usb , appears and disappears rapidly in notification and doesn't work ,fast charging not working also,only regular charge...
I tried clean the USB port but no benefit...
any solution please??
Click to expand...
Click to collapse
The port can be replaced by a Samsung authorized repair shop.
rcobourn said:
The port can be replaced by a Samsung authorized repair shop.
Click to expand...
Click to collapse
So its hardware problem 100%?
samsung lo said:
So its hardware problem 100%?
Click to expand...
Click to collapse
I've seen reports of this before, and it always seems to have been a hardware issue. You could try a factory reset, but it's unlikely to help.
first step try as many different leads as you can as it could be faulty leads, it's the most common problem but as you say it's happening with multiple things it probably isn't this.
had similar problems on other phones alcohol and a thin pick has tended to fix it when I've needed to do it.
one way I've found that works to clean it out assuming the USB lead is going in fully, (if not use a thin pick as it could be a bit fluff in the bottom of the socket stopping it engaging fully) is to turn off the phone get a disconnected USB lead, (very important it isn't plugged into any source of power during) dip the end that plugs into the phone in alcohol (proper cleaning alcohol not just drink as it evaporates quick) put the plug in and out a couple of times, let it dry out then repeat a couple of times, if it's just dirty contacts this will clean it, just make sure when connecting the USB lead is just damp and not dripping to avoid any flooding of the socket.
outside ofm that I would assume it's a hardware fault.
Belimawr said:
first step try as many different leads as you can as it could be faulty leads, it's the most common problem but as you say it's happening with multiple things it probably isn't this.
had similar problems on other phones alcohol and a thin pick has tended to fix it when I've needed to do it.
one way I've found that works to clean it out assuming the USB lead is going in fully, (if not use a thin pick as it could be a bit fluff in the bottom of the socket stopping it engaging fully) is to turn off the phone get a disconnected USB lead, (very important it isn't plugged into any source of power during) dip the end that plugs into the phone in alcohol (proper cleaning alcohol not just drink as it evaporates quick) put the plug in and out a couple of times, let it dry out then repeat a couple of times, if it's just dirty contacts this will clean it, just make sure when connecting the USB lead is just damp and not dripping to avoid any flooding of the socket.
outside ofm that I would assume it's a hardware fault.
Click to expand...
Click to collapse
Thanks for your help...
Fixed it by using electronic cleaner spray its made my day ,moisture alert appears and after four hours gone after that its works!!:laugh:, i dont know if its bad but it fixed this problem
was possibly just a short in the socket due to dampness for a while, but the port should be waterproof like the rest of the phone really so nothing should have really got in the phone.
but if it's working it likely was just dirty contacts.
Belimawr said:
first step try as many different leads as you can as it could be faulty leads, it's the most common problem but as you say it's happening with multiple things it probably isn't this.
had similar problems on other phones alcohol and a thin pick has tended to fix it when I've needed to do it.
one way I've found that works to clean it out assuming the USB lead is going in fully, (if not use a thin pick as it could be a bit fluff in the bottom of the socket stopping it engaging fully) is to turn off the phone get a disconnected USB lead, (very important it isn't plugged into any source of power during) dip the end that plugs into the phone in alcohol (proper cleaning alcohol not just drink as it evaporates quick) put the plug in and out a couple of times, let it dry out then repeat a couple of times, if it's just dirty contacts this will clean it, just make sure when connecting the USB lead is just damp and not dripping to avoid any flooding of the socket.
outside ofm that I would assume it's a hardware fault.
Click to expand...
Click to collapse
Thank you for providing detailed instructions on port contact maintenance. I started having issues right after updating to A11 so assumed ultra fast charging on my note 10+ broke due to that update. However, just to be sure i ordered new oem block and cable and the ultra fast charging began to rapidly cycle from on to off, so i did more research and came across your reply. I dipped both ends of the old usbc cable into a half oz of reagent grade alcohol 99%+ shook them off so there wasnt a full drop of alcohol in them and slid the cable in and out a few times. Then let it dry for a min and plugged it back in to the new block using new cable. It seems to be stable now, however as i write this reply, it cycled twice between on and off, so I'll keep trying to clean the port and report back if successful.
Confirming that cleaning the contacts on the cable and phone using reagent grade alcohol and a thin pick worked to resolve the issue. Examination of the port and cable with the naked eye did not reveal fouling. Keep that in mind when deciding on trying the cleaning.

fast charging broken after a week

Hello there,
I got my Pixel 3a XL for a week now and since yesterday I'm not able to charge it with the original fast charger that came with it. With a different USB A To C cable it works, though very slow.
When I plug in the original charger one of the following happens:
- Nothing. I have to flip the cable like in the old USB days (wtf)
- It charges in a one second Interval. Meaning I hear the sound/vibration when it starts charging, but then it immediately stops charging, starts chargings, stops charging... and so on.
I already factory reset my phone, which didn't help. I tried a different charger from a galaxy phone. Same happens there. Only with a USB A to C cable which is plugged in a PC I am able to charge...
What could that be?
mason02 said:
Hello there,
I got my Pixel 3a XL for a week now and since yesterday I'm not able to charge it with the original fast charger that came with it. With a different USB A To C cable it works, though very slow.
When I plug in the original charger one of the following happens:
- Nothing. I have to flip the cable like in the old USB days (wtf)
- It charges in a one second Interval. Meaning I hear the sound/vibration when it starts charging, but then it immediately stops charging, starts chargings, stops charging... and so on.
I already factory reset my phone, which didn't help. I tried a different charger from a galaxy phone. Same happens there. Only with a USB A to C cable which is plugged in a PC I am able to charge...
What could that be?
Click to expand...
Click to collapse
First of all, is this a new, used, or factory refurbished phone? If it's new or refurbished with a warranty, get it replaced under warranty. If it was used and/or has no warranty, look at the port on the phone to see if it's dirty. Carefully clean it out with whatever will fit in the port without damaging it. Pay special attention to the bottom as debris tends to get compressed and eventually gets thick enough to keep the cable from going in far enough to make a good, secure contact.
marvelljones said:
First of all, is this a new, used, or factory refurbished phone? If it's new or refurbished with a warranty, get it replaced under warranty. If it was used and/or has no warranty, look at the port on the phone to see if it's dirty. Carefully clean it out with whatever will fit in the port without damaging it. Pay special attention to the bottom as debris tends to get compressed and eventually gets thick enough to keep the cable from going in far enough to make a good, secure contact.
Click to expand...
Click to collapse
It's brand new. I did just clean it (but nothing came out or was visible) and now charging works again...
That's weird. It was clean as a whistle and I just thought "just clean it even though it looks clean"... weird!
But thanks anyway
Do you know anyone who has a QC 3.0 adapter and cable USB 3 end? Try it on a different charger... If it fails on multiple chargers/cables, then you device is likely defective and you will need to get it repaired/replaced.
Sorry, no quick fix here...

Question Phone charging, but it isnt

I think i just ****ed my phone with a simple USB. I wanted to stream to pc so i plugged a usb c into my device and into my pc, then i noticed it wasnt detecting on redmagic app so i unplugged, now my battery status is in green and it has a white lightning bolt by it, and thinks it is charging when it isnt. Says charging 45 days left, accubattery has stupid high voltage, and rebooting doesnt fix it. Do i need to send it back for warranty or something? never had issues with default charger, i just used this ****ing usb c for streaming and now my **** is broken if i shut off the phone it brings itself back and before unlock shows the charging symbol in the middle. Please can anyone help me ill take any suggestions
Maybe the charger is the problem.
Always check the charger.
At when moment do you notice this problem ? After installing an app ?
Samarimama said:
At when moment do you notice this problem ? After installing an app ?
Click to expand...
Click to collapse
all i did was take a usb-c in my room, plug it into my pc to stream, nubia app didnt see it, so i unplugged, now im screwed.
my default charger never had an issue, all i did was plug in a usb-c into the pc as the app states, now high heat, drain, and i cant charge because it thinks its charging
So use another one
Samarimama said:
So use another one
Click to expand...
Click to collapse
i dont think you read my post, since i plugged in that usb to my PC TO STREAM, NOT CHARGE, i CANNOT use any other one, because android thinks it is charging without ANYTHING PLUGGED IN. If i plug in a charger, nothing changes, because android already thought it was charging
Is the PC recognize him ?
Sardine2399 said:
i dont think you read my post, since i plugged in that usb to my PC TO STREAM, NOT CHARGE, i CANNOT use any other one, because android thinks it is charging without ANYTHING PLUGGED IN. If i plug in a charger, nothing changes, because android already thought it was charging
Click to expand...
Click to collapse
Maybe the port got damaged? Try to clean it first if possible using an ear swab dipped in rubbing alcohol with the device turned off and let it dry.
If it's a damaged port, may need to be repaired.
If yes, do a factory reset.
Samarimama said:
Is the PC recognize him ?
Click to expand...
Click to collapse
i just did a factory reset and it's still broke, so i think plugging usb into computer literally ****ed my battery.
Thanks for trying to help but ig i need to use warranty. Bull**** really, because they never tell you specifically what to use, just a usb-c, now im gonna be out of a phone because i tried to use a feature.
immortalwon said:
Maybe the port got damaged? Try to clean it first if possible using an ear swab dipped in rubbing alcohol with the device turned off and let it dry.
If it's a damaged port, may need to be repaired.
Click to expand...
Click to collapse
If the port is damaged, so how Android can know if the phone is charging ?
Samarimama said:
If the port is damaged, so how Android can know if the phone is charging ?
Click to expand...
Click to collapse
Do you understand what power surges are or what improperly plugging in a cable can do to a port of a mobile device?
For example: Too much or too low voltage can damage a port to the point the device will think something is there, when it isn't. The same goes for damaging the pins when you plug the charger in.
immortalwon said:
Do you understand what power surges are or what improperly plugging in a cable can do to a port of a mobile device?
For example: Too much or too low voltage can damage a port to the point the device will think something is there, when it isn't. The same goes for damaging the pins when you plug the charger in.
Click to expand...
Click to collapse
my friend was saying something similar, but was originally going more towards "android got drunk, reset"
but sadly that didn't work. So im assuming plugging in a usb-c to my phone to my pc literally ****ed my port/battery. I didn't SHOVE it in, i plugged it in as i would my normal charger.
if voltage is the case, i find it very unfair they don't disclose this in their streaming app, it simply says to use a usb-c and that is what i did, now im paying for trying to use a feature of a device i paid for.
already shot an email to support, and have a backup phone in the meantime.
appreciate your response, backing up one of the theories of why its now screwed.
Sardine2399 said:
my friend was saying something similar, but was originally going more towards "android got drunk, reset"
but sadly that didn't work. So im assuming plugging in a usb-c to my phone to my pc literally ****ed my port/battery. I didn't SHOVE it in, i plugged it in as i would my normal charger.
if voltage is the case, i find it very unfair they don't disclose this in their streaming app, it simply says to use a usb-c and that is what i did, now im paying for trying to use a feature of a device i paid for.
already shot an email to support, and have a backup phone in the meantime.
appreciate your response, backing up one of the theories of why its now screwed.
Click to expand...
Click to collapse
"stuff" happens, it's unfortunate but technology is known to go bad randomly without explanation. Best to get it repaired if you still have warranty. Otherwise, upgrade the phone to something newer. It's just bad luck.
Sometimes people buy cars and they break down within a few months.
immortalwon said:
"stuff" happens, it's unfortunate but technology is known to go bad randomly without explanation. Best to get it repaired if you still have warranty. Otherwise, upgrade the phone to something newer. It's just bad luck.
Sometimes people buy cars and they break down within a few months.
Click to expand...
Click to collapse
yeahh just really sucks because this thing is so GOOD. Hate to see it go away for possibly weeks just because i wanted to try something new :/
thank god i held off on rooting, and still have my old phone, so hope isnt fully lost.
Sardine2399 said:
yeahh just really sucks because this thing is so GOOD. Hate to see it go away for possibly weeks just because i wanted to try something new :/
thank god i held off on rooting, and still have my old phone, so hope isnt fully lost.
Click to expand...
Click to collapse
Did you try the rubbing alcohol cleaning? I had something similar with an ipad, the USB c cable broke a couple of the female port and it ended up screwing the whole thing, as much as I want to advice anything, it ain't a software issue but a hardware one, the only option I see it's cleaning the port and trying to "scrap" any debris that might been left by the other cable, If that doesn't work, then yes, use your warranty asap
Alextakatu said:
Did you try the rubbing alcohol cleaning? I had something similar with an ipad, the USB c cable broke a couple of the female port and it ended up screwing the whole thing, as much as I want to advice anything, it ain't a software issue but a hardware one, the only option I see it's cleaning the port and trying to "scrap" any debris that might been left by the other cable, If that doesn't work, then yes, use your warranty asap
Click to expand...
Click to collapse
i didn't even think of that, but if i were to do that, wouldn't they then use that as an argument of why it stopped working? "oh well you put cleaning alcohol in the port, of course its gonna break idiot" etc
i have some of https://www.amazon.com/CRC-05101-QD...prefix=crc+aq+elecronic+cleane,aps,104&sr=8-2
that, i used it before on electronics, it says its safe for electronics and i used it to clean my weed pens before, but i really dont wanna try to clean it if it can be used against me later. It also doesn't APPEAR like anything is on the connector, but who knows right. I just dont wanna try to clean it, then have them blame me and refuse warranty because i tried to fix it, even amazon said with what i said, the device is defective, so idk maybe i will try
AARGH...
How you can plug this *****d charger and the phone's usb port is damaged.
Samarimama said:
AARGH...
How you can plug this *****d charger and the phone's usb port is damaged.
Click to expand...
Click to collapse
i dont think port is damaged, i think voltage from my pc to phone was so high/low that it totally ****ed the battery or port.
once again, all i did was take a USB-C CORD and PLUG IT INTO MY DEVICE, took the other end and plugged into USB, i see nubia app doesnt see phone, unplug it, and ****ed.
has to be electrical, nothing else makes sense for what i did, the only cord they give you out of the box is a 65w usb-c to usb-c, had i a proper cord from usb-a to usb-c i wouldnt be in this situation
https://imgur.com/RD7c0LV
i did what it said, and now im paying for it. Given the fact there's no way to change the charging method/wattage/voltage in the system, i feel they should at least specify what TYPE of usb-c cord to use, because im just a normal user who wanted to stream to pc, and all because i simply did what they said, I'm out of a phone. Ridiculous.
im convinced the voltage of device + too high/low voltage of port, screwed the battery up, and now it thinks its always charging, and says 45 days left till full charge, does this not sound like a problem from electricity? i did NOTHING ELSE, this is the dumbest thing i've ever had to deal with, all because i plugged in my phone to pc

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