Develop Bugs

Charging problem

Galaxy Nexus problem - charging problems- it will not charge when the phone is switched on, if I turn it off it will charge partially. Sometimes after turning on it will still have the charging symbol displayed even though not plugged in. Anyone have any ideas? I'm using the original charging cable from wall and pc and I've tried an old cable. Flashed no ROMs on it.

I wouldn't even mess around with it. I would head to verizon and talk with them. Not worth trying to find a fix

No such thing as verizon in the UK but yeah I get you - T-Mobile is my carrier

Yeah, definitely order a refurb from your carrier.

Factory reset first just to see?

trinitys_mate said:
Factory reset first just to see?
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Click to collapse
You can try it, but it sounds like a serious connection problem. Try a different cable, outlet, plug, and battery.
Emphasis on different battery, it REALLY sounds like that may be the culprit.

Tried all apart from the battery as I don't have another

You have this and it's fatal unless you want to change your own USB board.
http://code.google.com/p/android/issues/detail?id=23789

trinitys_mate said:
Tried all apart from the battery as I don't have another
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Click to collapse
Try a battery. Go to your providers store and tell them the problem, they can probably test it out for you.

Simple. The problem is with the micro USB port on the phone. Just wedge a tweezer inside and bend up the nub a bit. It worked for my phone and the problem never came back.

innov8ion said:
Simple. The problem is with the micro USB port on the phone. Just wedge a tweezer inside and bend up the nub a bit. It worked for my phone and the problem never came back.
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Click to collapse
Can you explain this? A picture would be great. Thanks

[Q] Nexus nonchargeable, starts smoking(!), still turns on

Hey guys, I probably have a pretty unusual question or rather observation. Sometime yesterday night when I connected the Galaxy Nexus to the power outlet it started to make a crackling noise. I immediately disconnected it but it already smelled like burnt plastic. As you can believe I was pretty shocked! Trying to turn on the phone worked flawlessly though, so I though, OK might have been my outlet and tried two different ones. Still to no avail, the phone works but won't charge.
I turned it off for the night and waited until the morning to try to connect it to my computer (thinking maybe it's the plug that's broken) and reset it to factory default. Big mistake! Windows pops up with a warning telling em that it detected a power surge on one of my USB ports, resulting in my phone still not charging, the USB port being broken (won't recognize my USB key anymore), and and the Micro-USB connector emitting some smoke after I unplug it from the Nexus.
Now, enough storytelling. Maybe you guys can help me with the mountain of questions I have after this episode:
A) Really, what happened here? I don't think it has something to do with the software side of it, can it? (eg Battery overloaded?) Then I would guess more people would have had the same problem... I'm running AOKP M3 and Franco Kernel 3.0.08-M1.
B) Did anyone have the same problem?
C) I guess it's unfixable from a software standpoint, so my only option would be to send it back to Amazon and hope they replace it. Any other ideas? I bought it at Amazon.de (Germany) but due to it having AOKP Rom and Franco Kernel installed getting a replacement might be difficult.
C) How do I get my USB port functioning again? It's a new notebook but I don't want to send it back for repairs as I bought it in Hong Kong (I have an international warranty though.) and need it to write my Thesis.
Update: Uninstalled and re-installed the USB drivers, that fixed the USB port.
Thanks for your time and hopefully help!
A confused GN user.

majar said:
Hey guys, I probably have a pretty unusual question or rather observation. Sometime yesterday night when I connected the Galaxy Nexus to the power outlet it started to make a crackling noise. I immediately disconnected it but it already smelled like burnt plastic. As you can believe I was pretty shocked! Trying to turn on the phone worked flawlessly though, so I though, OK might have been my outlet and tried two different ones. Still to no avail, the phone works but won't charge.
I turned it off for the night and waited until the morning to try to connect it to my computer (thinking maybe it's the plug that's broken) and reset it to factory default. Big mistake! Windows pops up with a warning telling em that it detected a power surge on one of my USB ports, resulting in my phone still not charging, the USB port being broken (won't recognize my USB key anymore), and and the Micro-USB connector emitting some smoke after I unplug it from the Nexus.
Now, enough storytelling. Maybe you guys can help me with the mountain of questions I have after this episode:
A) Really, what happened here? I don't think it has something to do with the software side of it, can it? (eg Battery overloaded?) Then I would guess more people would have had the same problem... I'm running AOKP M3 and Franco Kernel 3.0.08-M1.
B) Did anyone have the same problem?
C) I guess it's unfixable from a software standpoint, so my only option would be to send it back to Amazon and hope they replace it. Any other ideas? I bought it at Amazon.de (Germany) but due to it having AOKP Rom and Franco Kernel installed getting a replacement might be difficult.
C) How do I get my USB port functioning again? It's a new notebook but I don't want to send it back for repairs as I bought it in Hong Kong (I have an international warranty though.) and need it to write my Thesis.
Update: Uninstalled and re-installed the USB drivers, that fixed the USB port.
Thanks for your time and hopefully help!
A confused GN user.
Click to expand...
Click to collapse
A) Sounds like a short circuit somewhere. My guess would be the connector or close to it.
B) I certainly didn't but I'm sure it's happened to someone.
C) Unroot and Relock and send it back to Samsung if Amazon doesn't take it back. I'm not sure about their return policy since it's a cellphone that is under warranty. May also depend how long ago you bought it.
The more I think about it I wonder if it's just the USB cable... Since you said the smoke came from the Micro-USB connector... Plug it back into the computer without the phone and see if you get the USB power surge thing again. There may just be a short in the cable.
Of course checking it with a multimeter would be safer, do you have one of those?
Or do you have another Micro-USB you can try charging the phone with?

chjade84 said:
C) Unroot and Relock and send it back to Samsung if Amazon doesn't take it back. I'm not sure about their return policy since it's a cellphone that is under warranty. May also depend how long ago you bought it.
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Click to collapse
The problem is that I can't even unroot it since it is not being recognized by the computer (and I get the power surge warning). I will try with the new cable, and then send it back even if it works. might give me problems further down the line if I don't.
chjade84 said:
The more I think about it I wonder if it's just the USB cable... Since you said the smoke came from the Micro-USB connector... Plug it back into the computer without the phone and see if you get the USB power surge thing again. There may just be a short in the cable.
Of course checking it with a multimeter would be safer, do you have one of those?
Or do you have another Micro-USB you can try charging the phone with?
Click to expand...
Click to collapse
I don't have a different cable (or multimeter) near me at the moment but will give an update as soon as I do. I didn't get the power surge warning when I just plugged in only the cable, but as there is no source that could draw power that seems likely to me.
P.s.: Just bought it in january so generally sending it back shouldn't be a problem - if I can get it unrooted.

majar said:
The problem is that I can't even unroot it since it is not being recognized by the computer (and I get the power surge warning). I will try with the new cable, and then send it back even if it works. might give me problems further down the line if I don't.
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Click to collapse
Yes I kind of forgot about that...
majar said:
I don't have a different cable (or multimeter) near me at the moment but will give an update as soon as I do. I didn't get the power surge warning when I just plugged in only the cable, but as there is no source that could draw power that seems likely to me.
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Click to collapse
Well that's "good" in that we know the cable isn't shorted. I thought maybe some pins or wires were touching inside the cable that would cause a short (+5VDC and GND) even without the cable being plugged into anything.
So it does look like the fault is in the phone somewhere... And that could be just about anything.
Being that it's Amazon they probably will just replace it and not even bother with checking for it being rooted - especially since you can say it's smoking. As far as I know only the carriers will turn on the phone and look it over (not to mention most Amazon employees wouldn't know root it it reached out of the phone and smacked them across the face). Other 3rd party stores just mark it as defective and put it in a box to send back. I'm not sure how Amazon's return process works though.
I had several problems with my EVO (speakers mostly) and had it rooted when I took it in. They just fixed it anyway and even told me they liked what I had done with it a few times.

Hey, just to give an update I didn't get a specific explanation but Amazon replaced the battery, cable & charger. Now its working again. No problems with it being rooted, they even left rooted but installed stock android & kernel.

I'm currently having this problem, i called google, and they transferred me to samsung. And their department that handles this issue is closed on weekends

peacebomber said:
I'm currently having this problem, i called google, and they transferred me to samsung. And their department that handles this issue is closed on weekends
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any update? i'm having this problem aswell. my phone wont charge through the wall charger but will when connected to a computer... but when it's connected to the computer it says that my usb device (phone) has malfunctioned.
because of that "malfunction" i cant revert back to stock everything and relock everything to get it repaired with bell mobility.

marrrio_ said:
any update? i'm having this problem aswell. my phone wont charge through the wall charger but will when connected to a computer... but when it's connected to the computer it says that my usb device (phone) has malfunctioned.
because of that "malfunction" i cant revert back to stock everything and relock everything to get it repaired with bell mobility.
Click to expand...
Click to collapse
when i sent them my phone i couldn't bring back to stock software but i still shipped it out either way, i actually got an email from samsung today saying a component has been replaced and being shipped out back to to me, so i guess they fixed it with it being rooted, so when i receive it ill let you know

Well I got back my phone today and its charging again. But they restored my phone back to factory setting. So I lost all my pics and phone didn't restore previous apps etc but oh well as long as they fixed it and no questions asked I'm happy
Sent from my Galaxy Nexus using xda app-developers app

[Q] a BRAND NEW kind of charging problem

Before everyone starts accusing me of not running a simple search, take it easy, been done. And yet, nothing to help me on the matter.
So here's the thing:
Her phone won't charge. Not when plugged into the wall, BUT when I plug her phone into the computer it is recognized and allows file transfer and everything, but just that - it still won't charge.
Here's what I've found out so far:
- Not a problem with the charger: I'm using the original charger, and it works flawlessly on my own Gnex running PA 4.4
- Nothing wrong with the battery: swap batteries between phones, my phone works fine with her battery, her phone still won't charge.
- When her phone is completely OFF and I plug it in to my PC, it plays the sound of connecting and disconnecting a device, and prompts that it doesn't recognize the USB device. If I tap the power button for a second while it's off (not holding it long enough for it to turn on), it does the same thing connecting-then-disconnecting sounds and "doesn't recognize the USB device".
So - has anyone ever run into this problem before? Know how to fix it? I know the chances are it's just a hardware malfunction, but it's weird because of the ability to transfer files- usually the problem is the reverse.
In the meantime we're using my phone as a charger for both batteries untill we get the spares and wall charger we ordered, but it's a real pain.
Just trying to find a better solution than taking apart the phone and try and fix it or just ordering a new Nexus 5 (which is tempting, but don't really have the money to spend on it...)

-Psycho- said:
Before everyone starts accusing me of not running a simple search, take it easy, been done. And yet, nothing to help me on the matter.
So here's the thing:
Her phone won't charge. Not when plugged into the wall, BUT when I plug her phone into the computer it is recognized and allows file transfer and everything, but just that - it still won't charge.
Here's what I've found out so far:
- Not a problem with the charger: I'm using the original charger, and it works flawlessly on my own Gnex running PA 4.4
- Nothing wrong with the battery: swap batteries between phones, my phone works fine with her battery, her phone still won't charge.
- When her phone is completely OFF and I plug it in to my PC, it plays the sound of connecting and disconnecting a device, and prompts that it doesn't recognize the USB device. If I tap the power button for a second while it's off (not holding it long enough for it to turn on), it does the same thing connecting-then-disconnecting sounds and "doesn't recognize the USB device".
So - has anyone ever run into this problem before? Know how to fix it? I know the chances are it's just a hardware malfunction, but it's weird because of the ability to transfer files- usually the problem is the reverse.
In the meantime we're using my phone as a charger for both batteries untill we get the spares and wall charger we ordered, but it's a real pain.
Just trying to find a better solution than taking apart the phone and try and fix it or just ordering a new Nexus 5 (which is tempting, but don't really have the money to spend on it...)
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Click to collapse
Its the micro USB port the pins are bent homie.
Some pins allow charging some allow data transfer. The ones for charging are damaged in your case.
Sorry to bring bad news.

DR3W5K1 said:
Its the micro USB port the pins are bent homie.
Some pins allow charging some allow data transfer. The ones for charging are damaged in your case.
Sorry to bring bad news.
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Click to collapse
Yup. Just this moment after a really really really close examination of the port and comparing it to my own phone, one tiny half a millimeter peice of metal is bent out of place and broken. Gotta order a new port ASAP and try and change it.
Thanks mate!
But hey, look at the bright side... a fun home project to immerse myself in instead of prepare for my finals! :laugh:

DR3W5K1 said:
Its the micro USB port the pins are bent homie.
Some pins allow charging some allow data transfer. The ones for charging are damaged in your case.
Sorry to bring bad news.
Click to expand...
Click to collapse
Back with worse news. Just replaced my wife's micro USB port on her i9250 GNex, and.... same thing. Still won't charge, computer recognizes it. Now I'm completely baffled. Thought for a moment that maybe I had been such a fool as to have put back in the old port, but unfortunately, it wasn't my stupidity.
Ideas, anyone?

Type C compliant CABLES

We all know the 10 sadly uses Qualcomm quick charge. Would a USB c complaint 10ft cable bother the phone as long as it's the stock charger? https://www.amazon.com/gp/aw/d/B016ZYUEVE/ref=yo_ii_img?ie=UTF8&psc=1
Whenever its charging the charging block whines like bloody murder sometimes. Just wanted to make sure it wasn't damaging the charger or the phone.
Edit: buzzes with stock cable too, just not as loud.

I don't see why that cable wouldn't work it's got the resistor so it can't pull way too much from the charging end.
use these sites to check for compliancy:
https://usbccompliant.com/
https://docs.google.com/spreadsheets/d/1wJwqv3rTNmORXz-XJsQaXK1dl8I91V4-eP_sfNVNzbA/edit#gid=0

Eagle1337 said:
I don't see why that cable wouldn't work it's got the resistor so it can't pull way too much from the charging end.
use these sites to check for compliancy:
https://usbccompliant.com/
https://docs.google.com/spreadsheets/d/1wJwqv3rTNmORXz-XJsQaXK1dl8I91V4-eP_sfNVNzbA/edit#gid=0
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Click to collapse
Yeah it was on the list, that's why i got it. Should I be worried the charger buzzes like that? Because it does it with the stock cable too, just takes a few mins. If everyone else's charger buzzes like that too, then fine, but otherwise...

polaric said:
Yeah it was on the list, that's why i got it. Should I be worried the charger buzzes like that? Because it does it with the stock cable too, just takes a few mins. If everyone else's charger buzzes like that too, then fine, but otherwise...
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Click to collapse
Doesn't buzz with mine. I have tons of chargers but none of them buzzed on me. I recommend you get that exchanged.

I have some F-Color cables 2m/6' that I use with the Quickcharger... haven't had an issue. Apparently Amazon will only sell cable that stringently meet the USB Type C standard, so buy from them if you're not sure.

polaric said:
We all know the 10 sadly uses Qualcomm quick charge. Would a USB c complaint 10ft cable bother the phone as long as it's the stock charger? https://www.amazon.com/gp/aw/d/B016ZYUEVE/ref=yo_ii_img?ie=UTF8&psc=1
Whenever its charging the charging block whines like bloody murder sometimes. Just wanted to make sure it wasn't damaging the charger or the phone.
Edit: buzzes with stock cable too, just not as loud.
Click to expand...
Click to collapse
Would this cable be sufficient? I need a second cable to carry around with me and I really don't want to pay HTC $20 for another one. I just want to make sure I don't damage anything before I buy it.

Bad USB port? Maybe a software issue?

Saturday night I had my phone on the charger overnight. When I woke up, it was still low and had not charged. I played with the cable and got it to start charging, but not properly. I figured it was probably a bad cable or charger, not sure why though. So I used a zero lemon case that worked fine. My charger in the car worked okay too. Fast forward to this morning and the phone now displays as being plugged into usb and charging something - see attached. Plugging in any other chargers changes nothing. Powering off will show a charging icon. I doubt it's a software issue but it could be I suppose, but I suspect I have a bad charging port. It's currently wireless charging, but still displaying the message in the status bar. Stock ROM, custom kernel. Any ideas? I will probably try a reflash tonight to see if it changes anything. Edit: not a kernel issue, switched kernels and same issue. I'm almost certain this is a bad usb port but I've never experienced a bad one before.

Is it still attached to the Zero Lemon case? It looks like the phone is charging it. If nothing is attached, then the port might be goofed. Did you try cleaning any lint out of it? Use a toothpick or plastic dental flosser. DO NOT use a paperclip or anything else metal as it could damage the port.

fury683 said:
Is it still attached to the Zero Lemon case? It looks like the phone is charging it. If nothing is attached, then the port might be goofed. Did you try cleaning any lint out of it? Use a toothpick or plastic dental flosser. DO NOT use a paperclip or anything else metal as it could damage the port.
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Click to collapse
It's not. I did find that it will charge when connected to a PC, but not a charger. Port is clean as far as I can tell.

kos26 said:
It's not. I did find that it will charge when connected to a PC, but not a charger. Port is clean as far as I can tell.
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Click to collapse
Have you tried a different wall charger, reversing the cable, same cable different charging block, etc? Does the notification persist all the time, only after it's plugged in, does rebooting remove it?

fury683 said:
Have you tried a different wall charger, reversing the cable, same cable different charging block, etc? Does the notification persist all the time, only after it's plugged in, does rebooting remove it?
Click to expand...
Click to collapse
I have, three different chargers, all with different cords. One of them is the same cord I used to connect it to a PC a minute ago, and USB and charging work when connected to a PC. Reboot does nothing, the notification persists until it's plugged into a PC.

I had this issue too, was freaking out. Cleaned the USB c port with a dental pick and got some lint out, still no good.
So...I powered off the device. Wrapped a thin layer of iso alcohol wipe on the dental stick and cleaned as good as I could. After a few seconds of drying, used a aerosol duster to blow out the port.
Been fine for months now.

An update, in the usb preferences screen, if I select USB controlled by this device, it will charge normally. Seems more like a software issue, but if it's acting weird when off, would it be? When off it would indicate a firmware or hardware issue. At least I would think.

Had the same thing happen to me, its a faulty use port. Contacted support and they got me a new phone. The only bad part is you gotta have a credit card to have them send it out
Sent from my Pixel 3 XL using Tapatalk

boostedduece said:
I had this issue too, was freaking out. Cleaned the USB c port with a dental pick and got some lint out, still no good.
So...I powered off the device. Wrapped a thin layer of iso alcohol wipe on the dental stick and cleaned as good as I could. After a few seconds of drying, used a aerosol duster to blow out the port.
Been fine for months now.
Click to expand...
Click to collapse
Please don't use a toothpick to clean USB ports. I did that some time ago and broke some pins, just slightly, so it sometimes worked, sometimes it didn't. Replacing the jack (was a different waterproof phone) was a pain and cost a quite a bit of money.
Try to wash it down with alcohol and blow it lightly with compressed air, several times.

superchilpil said:
Had the same thing happen to me, its a faulty use port. Contacted support and they got me a new phone. The only bad part is you gotta have a credit card to have them send it out
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Yeah, I found that out. Kinda crappy. Other option is to send in and wait. Turn around time, 10-15 business days. Seriously? They know these devices are important for our daily lives now, they expect someone to wait that long?

kos26 said:
Yeah, I found that out. Kinda crappy. Other option is to send in and wait. Turn around time, 10-15 business days. Seriously? They know these devices are important for our daily lives now, they expect someone to wait that long?
Click to expand...
Click to collapse
I had to RMA my P2XL and I did the option where you send it in then they send the replacement. I think they send the replacement once they see the original has been shipped. I dropped mine off at UPS and the next day I got an email saying my replacement was being sent out.