[Q] Nexus nonchargeable, starts smoking(!), still turns on - Samsung Galaxy Nexus

Hey guys, I probably have a pretty unusual question or rather observation. Sometime yesterday night when I connected the Galaxy Nexus to the power outlet it started to make a crackling noise. I immediately disconnected it but it already smelled like burnt plastic. As you can believe I was pretty shocked! Trying to turn on the phone worked flawlessly though, so I though, OK might have been my outlet and tried two different ones. Still to no avail, the phone works but won't charge.
I turned it off for the night and waited until the morning to try to connect it to my computer (thinking maybe it's the plug that's broken) and reset it to factory default. Big mistake! Windows pops up with a warning telling em that it detected a power surge on one of my USB ports, resulting in my phone still not charging, the USB port being broken (won't recognize my USB key anymore), and and the Micro-USB connector emitting some smoke after I unplug it from the Nexus.
Now, enough storytelling. Maybe you guys can help me with the mountain of questions I have after this episode:
A) Really, what happened here? I don't think it has something to do with the software side of it, can it? (eg Battery overloaded?) Then I would guess more people would have had the same problem... I'm running AOKP M3 and Franco Kernel 3.0.08-M1.
B) Did anyone have the same problem?
C) I guess it's unfixable from a software standpoint, so my only option would be to send it back to Amazon and hope they replace it. Any other ideas? I bought it at Amazon.de (Germany) but due to it having AOKP Rom and Franco Kernel installed getting a replacement might be difficult.
C) How do I get my USB port functioning again? It's a new notebook but I don't want to send it back for repairs as I bought it in Hong Kong (I have an international warranty though.) and need it to write my Thesis.
Update: Uninstalled and re-installed the USB drivers, that fixed the USB port.
Thanks for your time and hopefully help!
A confused GN user.

majar said:
Hey guys, I probably have a pretty unusual question or rather observation. Sometime yesterday night when I connected the Galaxy Nexus to the power outlet it started to make a crackling noise. I immediately disconnected it but it already smelled like burnt plastic. As you can believe I was pretty shocked! Trying to turn on the phone worked flawlessly though, so I though, OK might have been my outlet and tried two different ones. Still to no avail, the phone works but won't charge.
I turned it off for the night and waited until the morning to try to connect it to my computer (thinking maybe it's the plug that's broken) and reset it to factory default. Big mistake! Windows pops up with a warning telling em that it detected a power surge on one of my USB ports, resulting in my phone still not charging, the USB port being broken (won't recognize my USB key anymore), and and the Micro-USB connector emitting some smoke after I unplug it from the Nexus.
Now, enough storytelling. Maybe you guys can help me with the mountain of questions I have after this episode:
A) Really, what happened here? I don't think it has something to do with the software side of it, can it? (eg Battery overloaded?) Then I would guess more people would have had the same problem... I'm running AOKP M3 and Franco Kernel 3.0.08-M1.
B) Did anyone have the same problem?
C) I guess it's unfixable from a software standpoint, so my only option would be to send it back to Amazon and hope they replace it. Any other ideas? I bought it at Amazon.de (Germany) but due to it having AOKP Rom and Franco Kernel installed getting a replacement might be difficult.
C) How do I get my USB port functioning again? It's a new notebook but I don't want to send it back for repairs as I bought it in Hong Kong (I have an international warranty though.) and need it to write my Thesis.
Update: Uninstalled and re-installed the USB drivers, that fixed the USB port.
Thanks for your time and hopefully help!
A confused GN user.
Click to expand...
Click to collapse
A) Sounds like a short circuit somewhere. My guess would be the connector or close to it.
B) I certainly didn't but I'm sure it's happened to someone.
C) Unroot and Relock and send it back to Samsung if Amazon doesn't take it back. I'm not sure about their return policy since it's a cellphone that is under warranty. May also depend how long ago you bought it.
The more I think about it I wonder if it's just the USB cable... Since you said the smoke came from the Micro-USB connector... Plug it back into the computer without the phone and see if you get the USB power surge thing again. There may just be a short in the cable.
Of course checking it with a multimeter would be safer, do you have one of those?
Or do you have another Micro-USB you can try charging the phone with?

chjade84 said:
C) Unroot and Relock and send it back to Samsung if Amazon doesn't take it back. I'm not sure about their return policy since it's a cellphone that is under warranty. May also depend how long ago you bought it.
Click to expand...
Click to collapse
The problem is that I can't even unroot it since it is not being recognized by the computer (and I get the power surge warning). I will try with the new cable, and then send it back even if it works. might give me problems further down the line if I don't.
chjade84 said:
The more I think about it I wonder if it's just the USB cable... Since you said the smoke came from the Micro-USB connector... Plug it back into the computer without the phone and see if you get the USB power surge thing again. There may just be a short in the cable.
Of course checking it with a multimeter would be safer, do you have one of those?
Or do you have another Micro-USB you can try charging the phone with?
Click to expand...
Click to collapse
I don't have a different cable (or multimeter) near me at the moment but will give an update as soon as I do. I didn't get the power surge warning when I just plugged in only the cable, but as there is no source that could draw power that seems likely to me.
P.s.: Just bought it in january so generally sending it back shouldn't be a problem - if I can get it unrooted.

majar said:
The problem is that I can't even unroot it since it is not being recognized by the computer (and I get the power surge warning). I will try with the new cable, and then send it back even if it works. might give me problems further down the line if I don't.
Click to expand...
Click to collapse
Yes I kind of forgot about that...
majar said:
I don't have a different cable (or multimeter) near me at the moment but will give an update as soon as I do. I didn't get the power surge warning when I just plugged in only the cable, but as there is no source that could draw power that seems likely to me.
Click to expand...
Click to collapse
Well that's "good" in that we know the cable isn't shorted. I thought maybe some pins or wires were touching inside the cable that would cause a short (+5VDC and GND) even without the cable being plugged into anything.
So it does look like the fault is in the phone somewhere... And that could be just about anything.
Being that it's Amazon they probably will just replace it and not even bother with checking for it being rooted - especially since you can say it's smoking. As far as I know only the carriers will turn on the phone and look it over (not to mention most Amazon employees wouldn't know root it it reached out of the phone and smacked them across the face). Other 3rd party stores just mark it as defective and put it in a box to send back. I'm not sure how Amazon's return process works though.
I had several problems with my EVO (speakers mostly) and had it rooted when I took it in. They just fixed it anyway and even told me they liked what I had done with it a few times.

Hey, just to give an update I didn't get a specific explanation but Amazon replaced the battery, cable & charger. Now its working again. No problems with it being rooted, they even left rooted but installed stock android & kernel.

I'm currently having this problem, i called google, and they transferred me to samsung. And their department that handles this issue is closed on weekends

peacebomber said:
I'm currently having this problem, i called google, and they transferred me to samsung. And their department that handles this issue is closed on weekends
Click to expand...
Click to collapse
any update? i'm having this problem aswell. my phone wont charge through the wall charger but will when connected to a computer... but when it's connected to the computer it says that my usb device (phone) has malfunctioned.
because of that "malfunction" i cant revert back to stock everything and relock everything to get it repaired with bell mobility.

marrrio_ said:
any update? i'm having this problem aswell. my phone wont charge through the wall charger but will when connected to a computer... but when it's connected to the computer it says that my usb device (phone) has malfunctioned.
because of that "malfunction" i cant revert back to stock everything and relock everything to get it repaired with bell mobility.
Click to expand...
Click to collapse
when i sent them my phone i couldn't bring back to stock software but i still shipped it out either way, i actually got an email from samsung today saying a component has been replaced and being shipped out back to to me, so i guess they fixed it with it being rooted, so when i receive it ill let you know

Well I got back my phone today and its charging again. But they restored my phone back to factory setting. So I lost all my pics and phone didn't restore previous apps etc but oh well as long as they fixed it and no questions asked I'm happy
Sent from my Galaxy Nexus using xda app-developers app

Related

[Q] USB plug problem

Hi all,
My nexus developed a bit of a problem regarding the USB plug last night, its often not acknowledged by my computer when I plug it in (not even charging), or if it is, a message comes up saying the device isn't recognised (though it will charge at this point). Also, the phone does not acknowledge my AC charger. Interestingly, if i turn the phone off and plug it in (to the ac charger), it will charge. Bit of a weird one. The pins all seem in line in the connector, I've tried a few cables, and also updated my kernel to franco's latest to see if it was a software issue (though I am yet to try a new rom, which is currently cyanogen 9 RC1).
Any help would be much appreciated,
Sound like the port is ****ting out, unfortunately.
Obviously wait for another response...
But if it gets to this point:
http://forum.xda-developers.com/showpost.php?p=27945515&postcount=128
Jubakuba said:
Sound like the port is ****ting out, unfortunately.
Obviously wait for another response...
But if it gets to this point:
http://forum.xda-developers.com/showpost.php?p=27945515&postcount=128
Click to expand...
Click to collapse
I agree. My guess would've been to try different cables, which has already been done.
Maybe try a different ROM or a stock ROM. And see if it works on that, if not. Then it is just giving out. Which would be very unfortunate :/
Thanks guys, restored it back to stock and sent it back. 2-3 weeks they reckon . In the meantime I can play 'block kid' on the loan phone and reminisce about my youth.

Am I screwed? (Phone won't charge_

So last night (TY Ambien) I decided to use my Logitech Harmony cable to charge my phone... Minutes later the phone kept going in and out of charging mode and now currently will not work at all.
Anyone have any idea what I could possibly do to fix this? No experience with this kind of thing.
Thankfully I forgot to cancel my crap insurance through verizon a few months back and just ordered a new one just in case. Will they say anything about the fact that the phone is rooted?
wil2bm said:
So last night (TY Ambien) I decided to use my Logitech Harmony cable to charge my phone... Minutes later the phone kept going in and out of charging mode and now currently will not work at all.
Anyone have any idea what I could possibly do to fix this? No experience with this kind of thing.
Thankfully I forgot to cancel my crap insurance through verizon a few months back and just ordered a new one just in case. Will they say anything about the fact that the phone is rooted?
Click to expand...
Click to collapse
Don't panic just yet. I have gone through 3 cables already with my Nexus. For some reason micro usb cables get real loose real easily in the Nexus. I have one from Verizon (desperate and paid too much) that fits in there very tightly and always works. So just try a new cable and make sure it has a tight fit.
nothingshocking said:
Don't panic just yet. I have gone through 3 cables already with my Nexus. For some reason micro usb cables get real loose real easily in the Nexus. I have one from Verizon (desperate and paid too much) that fits in there very tightly and always works. So just try a new cable and make sure it has a tight fit.
Click to expand...
Click to collapse
I actually had the same problem and they sent me out a new one cause I said it was the phone.. I went through about 4 or 5 cables...
Right now though even with the correct cable that's been working fine I can't get any kind of charge.
If I screwed up the connection there's nothing I can try and do to fix it?
Also if I end up having to get a phone should I note use the current verizon cord I have if it's been pluggd into this phone?
wil2bm said:
If I screwed up the connection there's nothing I can try and do to fix it?
Also if I end up having to get a phone should I note use the current verizon cord I have if it's been pluggd into this phone?
Click to expand...
Click to collapse
I have a nexus and a harmony remote. AFAIK there is nothing special about the harmony cable, it's just a usb cable. The only device I have that has a different cable is my Nook. Guess what I am saying is that I don't think for sure that the cable caused your problem.
netbuzz said:
I have a nexus and a harmony remote. AFAIK there is nothing special about the harmony cable, it's just a usb cable. The only device I have that has a different cable is my Nook. Guess what I am saying is that I don't think for sure that the cable caused your problem.
Click to expand...
Click to collapse
If I can't get it to connect to the computer to unroot it though I'm pretty much screwed anyway since I can't send it to verizon rooted right?
Any suggestions on what I could do to see if I can clear it up on my own if it's not the connection?
wil2bm said:
If I can't get it to connect to the computer to unroot it though I'm pretty much screwed anyway since I can't send it to verizon rooted right?
Click to expand...
Click to collapse
Unless you can find a way to transfer stock rom files over the network to your usb and flash it from there, but I am not sure if you can lock the bootloader that way.
As a last case resort, I am not advocating this by any means, if your phone let's say weren't able to boot up or turn on at all then verizon wouldn't be able to say it's been rooted, right? I read of a guy who messed up his so bad it would just boot loop and he couldn't even get into recovery. He just took it to the store and played dumb.
as odd as this sounds, get a cocktail stick and push it down onto the left most pin of the usb port (on phone) apply a bit of pressure and then try charging again.
PjFlo.
Update - Found my standard battery and popped that in... Phone works, when you try to charge it, it says charging but does not charge and goes down if being used.
Any ideas?
pjflo said:
as odd as this sounds, get a cocktail stick and push it down onto the left most pin of the usb port (on phone) apply a bit of pressure and then try charging again.
PjFlo.
Click to expand...
Click to collapse
Still give this a shot?
netbuzz said:
Unless you can find a way to transfer stock rom files over the network to your usb and flash it from there, but I am not sure if you can lock the bootloader that way.
As a last case resort, I am not advocating this by any means, if your phone let's say weren't able to boot up or turn on at all then verizon wouldn't be able to say it's been rooted, right? I read of a guy who messed up his so bad it would just boot loop and he couldn't even get into recovery. He just took it to the store and played dumb.
Click to expand...
Click to collapse
You can transfer them over wifi.
Both of my batteries are totally dead now. Looks like I'll be giving asurion $100. Ugh.

[Q] Computers No longer recognize device no more recovery

So after several weeks trying to figure out what is wrong with my device I came to the conclusion that the USB port on my GNex went bad
here's a few reasons why:
-GNex No longer chargers when plugged in the wall outlet tried several OEM and non OEM USB cables
(but will somewhat charge if the phone is turned off but very slowly and has an error) It shows the battery icon then
it will flash twice the battery charging icon then back to the battery icon with the bolt in the middle and will do that through out the night.
Had a custom rom on there tried changing roms but my computer no longer recognized it and so i've installed removed various drivers
and tried different PC ports and nothing would let it recognize so I manually download a rom on the phone but it wouldn't install.
So I was finally able to odin back to factory stock but that still didn't do anything not only I can no longer go into recovery because it seems to
not have one so I'm stuck and it's getting on my nerves because the only way I can charge it while it's on is plugged into the computer.
I'm my money is that USB port on the phone is malfunctioning so I'm trying to relock the bootloader but can't find a through the terminal, because ADB does not work. Technically the phone still has manufacture warranty. So any help would be appreciated. Thanks guys
Does your computer recognize it in fast boot?
Sent from my Galaxy Nexus using xda app-developers app
I had the exact same issue with an old T989 (T-Mo SGSII). Same symptoms and everything. What got me through the insurance claim was that I told them that the phone was doing an OTA but somehow it failed and it was stuck at the ODIN screen. What really happened was the USB port gave way while restoring to stock which caused the soft brick, but after that the USB port was completely nonfunctional. Try re-positioning the USB cable, the port might be making bad contact with the pins. Other than that, I would just ship it as is since they hardly check that the phones are rooted or in your case, an unlocked bootloader.
No it doesn't recognize it in fastboot or anything it says unknown device. As far as sending it back in I've been on the samsung website trying to request a service repair, but I've also purchased the phone on CL. But I didn't have a problem with it for several weeks so I know it really wasn't a defective unit. Yeah, I thought about reposition the USB cable to no avail.
I didn't think about using that... how did you manage to get an RMA or something to get it replaced
So you can use the device itself fine? Cab you go into play store? Download booot unlocker . it locks/unlocks the bootloader from the phone itself
Sent from my Nexus Prime
Questions go in Q&A
Thread moved
Thanks
FNM
My apologies if it was in the wrong thread. Yes I'm able to use the phone fine and everything it's just the charging and recognition that's causing problems.
Another question what do I need to be able to open a repair request from samsung or how do I go about it. went to the website but all it does is take me to FAQs?
Well unfortunately boot unlocker won't work because I don't have root and I can't root my phone through ADB or anything like that because like before PCs won't recognize phone at all unless there is a method I can use through the terminal editor
I don't want to hi-jack your thread, but I am also having a similar issue.
I am running CM 10.0.0 but the cell phone will charge, but will NOT connect to the computer. I have tried two different cables and on 3 different USB ports on two different computers. I have the Samsung drivers downloaded and installed. I did not have this issue before the unlock/flash of CM. Is this is a known issue? Is there anyway around it?
I'm starting to think its a USB port issue
If it hasn't been said before, this is a very common problem, it even happens with a few Samsung phones. It's not software related, all hardware, the micro USB port is lousy.
Unless you want to work with Samsung, who, based on my experience, will probably want to charge you "because you broke it", there's the incredibly hard-to-find Pogo Dock or the inductive charging mod, which is actually kinda neat I may do that, I already have all the touchstone stuff...
There's also DIY replacement of the USB daughter board or whatever the exact term is.
In any case, Samsung *might* help you, for a decent fee and 2 weeks' (or more) time.
Yes, try to analyze USB port pins for damage, dirt, bent, anything that can cause a lousy connection (or none whatsoever)
Sent from my i9250
Yeah, I mean I would have to figure something out because I can't transfer files and the only to do it is to upload them to the cloud which is not optimal and real pain.
well out of nowhere USB starting working and charging now normally. So that's cool I'm glad now just to wait till ubuntu comes out.

[Q] a BRAND NEW kind of charging problem

Before everyone starts accusing me of not running a simple search, take it easy, been done. And yet, nothing to help me on the matter.
So here's the thing:
Her phone won't charge. Not when plugged into the wall, BUT when I plug her phone into the computer it is recognized and allows file transfer and everything, but just that - it still won't charge.
Here's what I've found out so far:
- Not a problem with the charger: I'm using the original charger, and it works flawlessly on my own Gnex running PA 4.4
- Nothing wrong with the battery: swap batteries between phones, my phone works fine with her battery, her phone still won't charge.
- When her phone is completely OFF and I plug it in to my PC, it plays the sound of connecting and disconnecting a device, and prompts that it doesn't recognize the USB device. If I tap the power button for a second while it's off (not holding it long enough for it to turn on), it does the same thing connecting-then-disconnecting sounds and "doesn't recognize the USB device".
So - has anyone ever run into this problem before? Know how to fix it? I know the chances are it's just a hardware malfunction, but it's weird because of the ability to transfer files- usually the problem is the reverse.
In the meantime we're using my phone as a charger for both batteries untill we get the spares and wall charger we ordered, but it's a real pain.
Just trying to find a better solution than taking apart the phone and try and fix it or just ordering a new Nexus 5 (which is tempting, but don't really have the money to spend on it...)
-Psycho- said:
Before everyone starts accusing me of not running a simple search, take it easy, been done. And yet, nothing to help me on the matter.
So here's the thing:
Her phone won't charge. Not when plugged into the wall, BUT when I plug her phone into the computer it is recognized and allows file transfer and everything, but just that - it still won't charge.
Here's what I've found out so far:
- Not a problem with the charger: I'm using the original charger, and it works flawlessly on my own Gnex running PA 4.4
- Nothing wrong with the battery: swap batteries between phones, my phone works fine with her battery, her phone still won't charge.
- When her phone is completely OFF and I plug it in to my PC, it plays the sound of connecting and disconnecting a device, and prompts that it doesn't recognize the USB device. If I tap the power button for a second while it's off (not holding it long enough for it to turn on), it does the same thing connecting-then-disconnecting sounds and "doesn't recognize the USB device".
So - has anyone ever run into this problem before? Know how to fix it? I know the chances are it's just a hardware malfunction, but it's weird because of the ability to transfer files- usually the problem is the reverse.
In the meantime we're using my phone as a charger for both batteries untill we get the spares and wall charger we ordered, but it's a real pain.
Just trying to find a better solution than taking apart the phone and try and fix it or just ordering a new Nexus 5 (which is tempting, but don't really have the money to spend on it...)
Click to expand...
Click to collapse
Its the micro USB port the pins are bent homie.
Some pins allow charging some allow data transfer. The ones for charging are damaged in your case.
Sorry to bring bad news.
DR3W5K1 said:
Its the micro USB port the pins are bent homie.
Some pins allow charging some allow data transfer. The ones for charging are damaged in your case.
Sorry to bring bad news.
Click to expand...
Click to collapse
Yup. Just this moment after a really really really close examination of the port and comparing it to my own phone, one tiny half a millimeter peice of metal is bent out of place and broken. Gotta order a new port ASAP and try and change it.
Thanks mate!
But hey, look at the bright side... a fun home project to immerse myself in instead of prepare for my finals! :laugh:
DR3W5K1 said:
Its the micro USB port the pins are bent homie.
Some pins allow charging some allow data transfer. The ones for charging are damaged in your case.
Sorry to bring bad news.
Click to expand...
Click to collapse
Back with worse news. Just replaced my wife's micro USB port on her i9250 GNex, and.... same thing. Still won't charge, computer recognizes it. Now I'm completely baffled. Thought for a moment that maybe I had been such a fool as to have put back in the old port, but unfortunately, it wasn't my stupidity.
Ideas, anyone?

[Q] 32gb Flo with USB OTG and data issues

Hey folks, I have a N7 with some issues. I'm bashing my head against the wall on this one. I bought a 2nd gen N7 with a broken screen from some crook on eBay. He neglected to discuss it's other problems, however this is what I have. I replaced the screen, but even before doing so I found that a USB OTG mouse was not recognized (it works on my 1st gen), then I tried my little BT keyboard, BT wouldn't pair... Plug the tab into a PC and the PC completely ignores it. No device in device manager, I can even go to the port the tab is on is device manager and it shows nothing, not even current draw. The tablet does however charge on the PC, and it for some reason thinks that it is on AC charging, not USB. I have tried this on several computers with almost identical results. On a PC with USB 3 ports though, device manager sees it, just says that the device is unrecognized and may have a hardware problem.
So, I managed to get it to connect MTP one time by slightly twisting the USB cable. I then determine it must have a bad USB port, so I ordered some SMD USB sockets when I got other parts for a different project. I replaced the USB port tonight, and nothing changed, it is exactly the same. No data, always thinks it's on AC. On a whim I tried USB while in the bootloader, and it installs the fastboot drivers just fine and I am able to send fastboot commands.
After finding this, I figure it has to be something software or firmware related, so I flash it via fastboot back to bone stock. Reboot system and still no data connection, still thinks it's always on AC. I'm about at my wits end with it. I know there are other ways to move data to the tablet, but only having access to ADB via wifi is lameo and I happen to use USB host.OTG a lot.
Does anyone know what I am missing? I'm thinking it has to be something in the firmware at a level deeper than most the roms and images go. The PO is had it unlocked and cleanrom flashed. I have since tried AOKP, stock 4.4.4, now PA.
On a side note, if there is no fixing this SOB, do any of you know which of the flo roms have native wifi ADB? At least that will help...
Thanks,
Jason
No one has any ideas? No one else has had this issue? What it seems to me is that it is stuck in "USB fast charge mode" that's the only reason I can think that it would think it was on AC still even when on USB. I have tried three different kernels though now and enabled USB fast charge then disabled it, but it doesn't help.
Is it possible for someone to have put it in fast charge mode and made it stick regardless of kernel changes?
Just looking for ideas. Thanks folks!
Later,
Jason
I have exactly the same issue as yours! I couldn't connect my N7 via USB to PC. Gave me USB device not recognised error. I even fastory reset it. However, one time I did twist the USB cable and my device was recognised and it seemed to work fine during that day. I also managed to flash Android L developer's preview on top of that. The following day I started getting the same issue and haven't been able to resolve ever since. Even in fastboot, my device doesn't get recognised. It's the most frustrating thing ever!
Yeah, it definitely sucks. I was convinced it was the USB socket since twisting brought it alive that one time. However, I replaced my connector and it is the same. I then took it apart again and inspected all the traces and solder joints near the USB connector. I was still certain that the twisting meant it was a physical problem. It wasn't until much later that I found that fastboot worked.
I have done a ton of research trying to find an answer, but most everyone just pawns it off as a driver problem. I have tried every fix those people have offered, but it is never seen by the PC on USB 2, and only shows up as "device not recognized" on USB3. I have tried several different computers, but today I'm going to try an old XP machine. Several people seem convinced these issues are due to Win7. I'll let you know if I find anything.
Later,
Jason
jacampb2 said:
Yeah, it definitely sucks. I was convinced it was the USB socket since twisting brought it alive that one time. However, I replaced my connector and it is the same. I then took it apart again and inspected all the traces and solder joints near the USB connector. I was still certain that the twisting meant it was a physical problem. It wasn't until much later that I found that fastboot worked.
I have done a ton of research trying to find an answer, but most everyone just pawns it off as a driver problem. I have tried every fix those people have offered, but it is never seen by the PC on USB 2, and only shows up as "device not recognized" on USB3. I have tried several different computers, but today I'm going to try an old XP machine. Several people seem convinced these issues are due to Win7. I'll let you know if I find anything.
Later,
Jason
Click to expand...
Click to collapse
Try flashing 4.4.2 factory image. Maybe it starts working. For me, issues started 4.4.4+. currently I am stuck on Anroid L preview
Quick update, I asked Scott at Asus if he could give us any ideas, he said base don everything I told him that I had tried that it seems likely that it is a hardware problem with the USB board. I'm still not convinced, but the USB board is going to be my last resort.
Other than that, I tried the tab on a win XP computer and XP sees it as "unrecognized device" says that the USB needs unplugged/replugged and if that doesn't work to replace the device... I would think that the data pins are shorted or something, but mine works in fastboot, that is what has me stumped!
I'll try flashing 4.4.2.
Thanks,
Jason
Well, I just flashed back to 4.3.0 which looks to be the original software for this device. It did not behave any differently. I guess I am going to have to look into a new USB board. The things are expensive though, hopefully I can catch a decent used one for a good price. I'll let you all know if I order one and if it solves it.
Later,
Jason
New board is expensive. *sigh*
Yes they are, and I wouldn't trust ebay as far as I could throw it. I would hate to buy a used one and find out it has the same issue. I have another email into Scott asking if it is possible to buy parts direct from ASUS, and if so, what the board might cost. I'll keep you posted.
Later,
Jason
I heard back from Scott at Asus. They do not sell any parts. He suggested eBay... I guess I will start a saved search and see if I can catch one for a reasonable price. I can't see dropping $80 on a USB board. I guess if it doesn't fix it I could resell it... Still is retarded. This will make what this tablet has cost me much more than a brand new one Damn the crooked eBay sellers!!!
Later,
Jason
jacampb2 said:
I heard back from Scott at Asus. They do not sell any parts. He suggested eBay... I guess I will start a saved search and see if I can catch one for a reasonable price. I can't see dropping $80 on a USB board. I guess if it doesn't fix it I could resell it... Still is retarded. This will make what this tablet has cost me much more than a brand new one Damn the crooked eBay sellers!!!
Later,
Jason
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Oh that's awful! I can't believe they don't sell replacement parts! I guess I have to live with a broken N7. I just hope Google pushes official L release OTA to devices running L preview.
I had a similar issue once. Turned out that MTP mode wasn't selected. Storage >Menu button > MTP should be selected.

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