Develop Bugs

Charging problem

Galaxy Nexus problem - charging problems- it will not charge when the phone is switched on, if I turn it off it will charge partially. Sometimes after turning on it will still have the charging symbol displayed even though not plugged in. Anyone have any ideas? I'm using the original charging cable from wall and pc and I've tried an old cable. Flashed no ROMs on it.

I wouldn't even mess around with it. I would head to verizon and talk with them. Not worth trying to find a fix

No such thing as verizon in the UK but yeah I get you - T-Mobile is my carrier

Yeah, definitely order a refurb from your carrier.

Factory reset first just to see?

trinitys_mate said:
Factory reset first just to see?
Click to expand...
Click to collapse
You can try it, but it sounds like a serious connection problem. Try a different cable, outlet, plug, and battery.
Emphasis on different battery, it REALLY sounds like that may be the culprit.

Tried all apart from the battery as I don't have another

You have this and it's fatal unless you want to change your own USB board.
http://code.google.com/p/android/issues/detail?id=23789

trinitys_mate said:
Tried all apart from the battery as I don't have another
Click to expand...
Click to collapse
Try a battery. Go to your providers store and tell them the problem, they can probably test it out for you.

Simple. The problem is with the micro USB port on the phone. Just wedge a tweezer inside and bend up the nub a bit. It worked for my phone and the problem never came back.

innov8ion said:
Simple. The problem is with the micro USB port on the phone. Just wedge a tweezer inside and bend up the nub a bit. It worked for my phone and the problem never came back.
Click to expand...
Click to collapse
Can you explain this? A picture would be great. Thanks

[Q] Nexus nonchargeable, starts smoking(!), still turns on

Hey guys, I probably have a pretty unusual question or rather observation. Sometime yesterday night when I connected the Galaxy Nexus to the power outlet it started to make a crackling noise. I immediately disconnected it but it already smelled like burnt plastic. As you can believe I was pretty shocked! Trying to turn on the phone worked flawlessly though, so I though, OK might have been my outlet and tried two different ones. Still to no avail, the phone works but won't charge.
I turned it off for the night and waited until the morning to try to connect it to my computer (thinking maybe it's the plug that's broken) and reset it to factory default. Big mistake! Windows pops up with a warning telling em that it detected a power surge on one of my USB ports, resulting in my phone still not charging, the USB port being broken (won't recognize my USB key anymore), and and the Micro-USB connector emitting some smoke after I unplug it from the Nexus.
Now, enough storytelling. Maybe you guys can help me with the mountain of questions I have after this episode:
A) Really, what happened here? I don't think it has something to do with the software side of it, can it? (eg Battery overloaded?) Then I would guess more people would have had the same problem... I'm running AOKP M3 and Franco Kernel 3.0.08-M1.
B) Did anyone have the same problem?
C) I guess it's unfixable from a software standpoint, so my only option would be to send it back to Amazon and hope they replace it. Any other ideas? I bought it at Amazon.de (Germany) but due to it having AOKP Rom and Franco Kernel installed getting a replacement might be difficult.
C) How do I get my USB port functioning again? It's a new notebook but I don't want to send it back for repairs as I bought it in Hong Kong (I have an international warranty though.) and need it to write my Thesis.
Update: Uninstalled and re-installed the USB drivers, that fixed the USB port.
Thanks for your time and hopefully help!
A confused GN user.

majar said:
Hey guys, I probably have a pretty unusual question or rather observation. Sometime yesterday night when I connected the Galaxy Nexus to the power outlet it started to make a crackling noise. I immediately disconnected it but it already smelled like burnt plastic. As you can believe I was pretty shocked! Trying to turn on the phone worked flawlessly though, so I though, OK might have been my outlet and tried two different ones. Still to no avail, the phone works but won't charge.
I turned it off for the night and waited until the morning to try to connect it to my computer (thinking maybe it's the plug that's broken) and reset it to factory default. Big mistake! Windows pops up with a warning telling em that it detected a power surge on one of my USB ports, resulting in my phone still not charging, the USB port being broken (won't recognize my USB key anymore), and and the Micro-USB connector emitting some smoke after I unplug it from the Nexus.
Now, enough storytelling. Maybe you guys can help me with the mountain of questions I have after this episode:
A) Really, what happened here? I don't think it has something to do with the software side of it, can it? (eg Battery overloaded?) Then I would guess more people would have had the same problem... I'm running AOKP M3 and Franco Kernel 3.0.08-M1.
B) Did anyone have the same problem?
C) I guess it's unfixable from a software standpoint, so my only option would be to send it back to Amazon and hope they replace it. Any other ideas? I bought it at Amazon.de (Germany) but due to it having AOKP Rom and Franco Kernel installed getting a replacement might be difficult.
C) How do I get my USB port functioning again? It's a new notebook but I don't want to send it back for repairs as I bought it in Hong Kong (I have an international warranty though.) and need it to write my Thesis.
Update: Uninstalled and re-installed the USB drivers, that fixed the USB port.
Thanks for your time and hopefully help!
A confused GN user.
Click to expand...
Click to collapse
A) Sounds like a short circuit somewhere. My guess would be the connector or close to it.
B) I certainly didn't but I'm sure it's happened to someone.
C) Unroot and Relock and send it back to Samsung if Amazon doesn't take it back. I'm not sure about their return policy since it's a cellphone that is under warranty. May also depend how long ago you bought it.
The more I think about it I wonder if it's just the USB cable... Since you said the smoke came from the Micro-USB connector... Plug it back into the computer without the phone and see if you get the USB power surge thing again. There may just be a short in the cable.
Of course checking it with a multimeter would be safer, do you have one of those?
Or do you have another Micro-USB you can try charging the phone with?

chjade84 said:
C) Unroot and Relock and send it back to Samsung if Amazon doesn't take it back. I'm not sure about their return policy since it's a cellphone that is under warranty. May also depend how long ago you bought it.
Click to expand...
Click to collapse
The problem is that I can't even unroot it since it is not being recognized by the computer (and I get the power surge warning). I will try with the new cable, and then send it back even if it works. might give me problems further down the line if I don't.
chjade84 said:
The more I think about it I wonder if it's just the USB cable... Since you said the smoke came from the Micro-USB connector... Plug it back into the computer without the phone and see if you get the USB power surge thing again. There may just be a short in the cable.
Of course checking it with a multimeter would be safer, do you have one of those?
Or do you have another Micro-USB you can try charging the phone with?
Click to expand...
Click to collapse
I don't have a different cable (or multimeter) near me at the moment but will give an update as soon as I do. I didn't get the power surge warning when I just plugged in only the cable, but as there is no source that could draw power that seems likely to me.
P.s.: Just bought it in january so generally sending it back shouldn't be a problem - if I can get it unrooted.

majar said:
The problem is that I can't even unroot it since it is not being recognized by the computer (and I get the power surge warning). I will try with the new cable, and then send it back even if it works. might give me problems further down the line if I don't.
Click to expand...
Click to collapse
Yes I kind of forgot about that...
majar said:
I don't have a different cable (or multimeter) near me at the moment but will give an update as soon as I do. I didn't get the power surge warning when I just plugged in only the cable, but as there is no source that could draw power that seems likely to me.
Click to expand...
Click to collapse
Well that's "good" in that we know the cable isn't shorted. I thought maybe some pins or wires were touching inside the cable that would cause a short (+5VDC and GND) even without the cable being plugged into anything.
So it does look like the fault is in the phone somewhere... And that could be just about anything.
Being that it's Amazon they probably will just replace it and not even bother with checking for it being rooted - especially since you can say it's smoking. As far as I know only the carriers will turn on the phone and look it over (not to mention most Amazon employees wouldn't know root it it reached out of the phone and smacked them across the face). Other 3rd party stores just mark it as defective and put it in a box to send back. I'm not sure how Amazon's return process works though.
I had several problems with my EVO (speakers mostly) and had it rooted when I took it in. They just fixed it anyway and even told me they liked what I had done with it a few times.

Hey, just to give an update I didn't get a specific explanation but Amazon replaced the battery, cable & charger. Now its working again. No problems with it being rooted, they even left rooted but installed stock android & kernel.

I'm currently having this problem, i called google, and they transferred me to samsung. And their department that handles this issue is closed on weekends

peacebomber said:
I'm currently having this problem, i called google, and they transferred me to samsung. And their department that handles this issue is closed on weekends
Click to expand...
Click to collapse
any update? i'm having this problem aswell. my phone wont charge through the wall charger but will when connected to a computer... but when it's connected to the computer it says that my usb device (phone) has malfunctioned.
because of that "malfunction" i cant revert back to stock everything and relock everything to get it repaired with bell mobility.

marrrio_ said:
any update? i'm having this problem aswell. my phone wont charge through the wall charger but will when connected to a computer... but when it's connected to the computer it says that my usb device (phone) has malfunctioned.
because of that "malfunction" i cant revert back to stock everything and relock everything to get it repaired with bell mobility.
Click to expand...
Click to collapse
when i sent them my phone i couldn't bring back to stock software but i still shipped it out either way, i actually got an email from samsung today saying a component has been replaced and being shipped out back to to me, so i guess they fixed it with it being rooted, so when i receive it ill let you know

Well I got back my phone today and its charging again. But they restored my phone back to factory setting. So I lost all my pics and phone didn't restore previous apps etc but oh well as long as they fixed it and no questions asked I'm happy
Sent from my Galaxy Nexus using xda app-developers app

[Q] Computers No longer recognize device no more recovery

So after several weeks trying to figure out what is wrong with my device I came to the conclusion that the USB port on my GNex went bad
here's a few reasons why:
-GNex No longer chargers when plugged in the wall outlet tried several OEM and non OEM USB cables
(but will somewhat charge if the phone is turned off but very slowly and has an error) It shows the battery icon then
it will flash twice the battery charging icon then back to the battery icon with the bolt in the middle and will do that through out the night.
Had a custom rom on there tried changing roms but my computer no longer recognized it and so i've installed removed various drivers
and tried different PC ports and nothing would let it recognize so I manually download a rom on the phone but it wouldn't install.
So I was finally able to odin back to factory stock but that still didn't do anything not only I can no longer go into recovery because it seems to
not have one so I'm stuck and it's getting on my nerves because the only way I can charge it while it's on is plugged into the computer.
I'm my money is that USB port on the phone is malfunctioning so I'm trying to relock the bootloader but can't find a through the terminal, because ADB does not work. Technically the phone still has manufacture warranty. So any help would be appreciated. Thanks guys

Does your computer recognize it in fast boot?
Sent from my Galaxy Nexus using xda app-developers app

I had the exact same issue with an old T989 (T-Mo SGSII). Same symptoms and everything. What got me through the insurance claim was that I told them that the phone was doing an OTA but somehow it failed and it was stuck at the ODIN screen. What really happened was the USB port gave way while restoring to stock which caused the soft brick, but after that the USB port was completely nonfunctional. Try re-positioning the USB cable, the port might be making bad contact with the pins. Other than that, I would just ship it as is since they hardly check that the phones are rooted or in your case, an unlocked bootloader.

No it doesn't recognize it in fastboot or anything it says unknown device. As far as sending it back in I've been on the samsung website trying to request a service repair, but I've also purchased the phone on CL. But I didn't have a problem with it for several weeks so I know it really wasn't a defective unit. Yeah, I thought about reposition the USB cable to no avail.
I didn't think about using that... how did you manage to get an RMA or something to get it replaced

So you can use the device itself fine? Cab you go into play store? Download booot unlocker . it locks/unlocks the bootloader from the phone itself
Sent from my Nexus Prime

Questions go in Q&A
Thread moved
Thanks
FNM

My apologies if it was in the wrong thread. Yes I'm able to use the phone fine and everything it's just the charging and recognition that's causing problems.
Another question what do I need to be able to open a repair request from samsung or how do I go about it. went to the website but all it does is take me to FAQs?

Well unfortunately boot unlocker won't work because I don't have root and I can't root my phone through ADB or anything like that because like before PCs won't recognize phone at all unless there is a method I can use through the terminal editor

I don't want to hi-jack your thread, but I am also having a similar issue.
I am running CM 10.0.0 but the cell phone will charge, but will NOT connect to the computer. I have tried two different cables and on 3 different USB ports on two different computers. I have the Samsung drivers downloaded and installed. I did not have this issue before the unlock/flash of CM. Is this is a known issue? Is there anyway around it?

I'm starting to think its a USB port issue

If it hasn't been said before, this is a very common problem, it even happens with a few Samsung phones. It's not software related, all hardware, the micro USB port is lousy.
Unless you want to work with Samsung, who, based on my experience, will probably want to charge you "because you broke it", there's the incredibly hard-to-find Pogo Dock or the inductive charging mod, which is actually kinda neat I may do that, I already have all the touchstone stuff...
There's also DIY replacement of the USB daughter board or whatever the exact term is.
In any case, Samsung *might* help you, for a decent fee and 2 weeks' (or more) time.

Yes, try to analyze USB port pins for damage, dirt, bent, anything that can cause a lousy connection (or none whatsoever)
Sent from my i9250

Yeah, I mean I would have to figure something out because I can't transfer files and the only to do it is to upload them to the cloud which is not optimal and real pain.

well out of nowhere USB starting working and charging now normally. So that's cool I'm glad now just to wait till ubuntu comes out.

[Q] a BRAND NEW kind of charging problem

Before everyone starts accusing me of not running a simple search, take it easy, been done. And yet, nothing to help me on the matter.
So here's the thing:
Her phone won't charge. Not when plugged into the wall, BUT when I plug her phone into the computer it is recognized and allows file transfer and everything, but just that - it still won't charge.
Here's what I've found out so far:
- Not a problem with the charger: I'm using the original charger, and it works flawlessly on my own Gnex running PA 4.4
- Nothing wrong with the battery: swap batteries between phones, my phone works fine with her battery, her phone still won't charge.
- When her phone is completely OFF and I plug it in to my PC, it plays the sound of connecting and disconnecting a device, and prompts that it doesn't recognize the USB device. If I tap the power button for a second while it's off (not holding it long enough for it to turn on), it does the same thing connecting-then-disconnecting sounds and "doesn't recognize the USB device".
So - has anyone ever run into this problem before? Know how to fix it? I know the chances are it's just a hardware malfunction, but it's weird because of the ability to transfer files- usually the problem is the reverse.
In the meantime we're using my phone as a charger for both batteries untill we get the spares and wall charger we ordered, but it's a real pain.
Just trying to find a better solution than taking apart the phone and try and fix it or just ordering a new Nexus 5 (which is tempting, but don't really have the money to spend on it...)

-Psycho- said:
Before everyone starts accusing me of not running a simple search, take it easy, been done. And yet, nothing to help me on the matter.
So here's the thing:
Her phone won't charge. Not when plugged into the wall, BUT when I plug her phone into the computer it is recognized and allows file transfer and everything, but just that - it still won't charge.
Here's what I've found out so far:
- Not a problem with the charger: I'm using the original charger, and it works flawlessly on my own Gnex running PA 4.4
- Nothing wrong with the battery: swap batteries between phones, my phone works fine with her battery, her phone still won't charge.
- When her phone is completely OFF and I plug it in to my PC, it plays the sound of connecting and disconnecting a device, and prompts that it doesn't recognize the USB device. If I tap the power button for a second while it's off (not holding it long enough for it to turn on), it does the same thing connecting-then-disconnecting sounds and "doesn't recognize the USB device".
So - has anyone ever run into this problem before? Know how to fix it? I know the chances are it's just a hardware malfunction, but it's weird because of the ability to transfer files- usually the problem is the reverse.
In the meantime we're using my phone as a charger for both batteries untill we get the spares and wall charger we ordered, but it's a real pain.
Just trying to find a better solution than taking apart the phone and try and fix it or just ordering a new Nexus 5 (which is tempting, but don't really have the money to spend on it...)
Click to expand...
Click to collapse
Its the micro USB port the pins are bent homie.
Some pins allow charging some allow data transfer. The ones for charging are damaged in your case.
Sorry to bring bad news.

DR3W5K1 said:
Its the micro USB port the pins are bent homie.
Some pins allow charging some allow data transfer. The ones for charging are damaged in your case.
Sorry to bring bad news.
Click to expand...
Click to collapse
Yup. Just this moment after a really really really close examination of the port and comparing it to my own phone, one tiny half a millimeter peice of metal is bent out of place and broken. Gotta order a new port ASAP and try and change it.
Thanks mate!
But hey, look at the bright side... a fun home project to immerse myself in instead of prepare for my finals! :laugh:

DR3W5K1 said:
Its the micro USB port the pins are bent homie.
Some pins allow charging some allow data transfer. The ones for charging are damaged in your case.
Sorry to bring bad news.
Click to expand...
Click to collapse
Back with worse news. Just replaced my wife's micro USB port on her i9250 GNex, and.... same thing. Still won't charge, computer recognizes it. Now I'm completely baffled. Thought for a moment that maybe I had been such a fool as to have put back in the old port, but unfortunately, it wasn't my stupidity.
Ideas, anyone?

Question Phone charging, but it isnt

I think i just ****ed my phone with a simple USB. I wanted to stream to pc so i plugged a usb c into my device and into my pc, then i noticed it wasnt detecting on redmagic app so i unplugged, now my battery status is in green and it has a white lightning bolt by it, and thinks it is charging when it isnt. Says charging 45 days left, accubattery has stupid high voltage, and rebooting doesnt fix it. Do i need to send it back for warranty or something? never had issues with default charger, i just used this ****ing usb c for streaming and now my **** is broken if i shut off the phone it brings itself back and before unlock shows the charging symbol in the middle. Please can anyone help me ill take any suggestions

Maybe the charger is the problem.
Always check the charger.

At when moment do you notice this problem ? After installing an app ?

Samarimama said:
At when moment do you notice this problem ? After installing an app ?
Click to expand...
Click to collapse
all i did was take a usb-c in my room, plug it into my pc to stream, nubia app didnt see it, so i unplugged, now im screwed.

my default charger never had an issue, all i did was plug in a usb-c into the pc as the app states, now high heat, drain, and i cant charge because it thinks its charging

So use another one

Samarimama said:
So use another one
Click to expand...
Click to collapse
i dont think you read my post, since i plugged in that usb to my PC TO STREAM, NOT CHARGE, i CANNOT use any other one, because android thinks it is charging without ANYTHING PLUGGED IN. If i plug in a charger, nothing changes, because android already thought it was charging

Is the PC recognize him ?

Sardine2399 said:
i dont think you read my post, since i plugged in that usb to my PC TO STREAM, NOT CHARGE, i CANNOT use any other one, because android thinks it is charging without ANYTHING PLUGGED IN. If i plug in a charger, nothing changes, because android already thought it was charging
Click to expand...
Click to collapse
Maybe the port got damaged? Try to clean it first if possible using an ear swab dipped in rubbing alcohol with the device turned off and let it dry.
If it's a damaged port, may need to be repaired.

If yes, do a factory reset.

Samarimama said:
Is the PC recognize him ?
Click to expand...
Click to collapse
i just did a factory reset and it's still broke, so i think plugging usb into computer literally ****ed my battery.
Thanks for trying to help but ig i need to use warranty. Bull**** really, because they never tell you specifically what to use, just a usb-c, now im gonna be out of a phone because i tried to use a feature.

immortalwon said:
Maybe the port got damaged? Try to clean it first if possible using an ear swab dipped in rubbing alcohol with the device turned off and let it dry.
If it's a damaged port, may need to be repaired.
Click to expand...
Click to collapse
If the port is damaged, so how Android can know if the phone is charging ?

Samarimama said:
If the port is damaged, so how Android can know if the phone is charging ?
Click to expand...
Click to collapse
Do you understand what power surges are or what improperly plugging in a cable can do to a port of a mobile device?
For example: Too much or too low voltage can damage a port to the point the device will think something is there, when it isn't. The same goes for damaging the pins when you plug the charger in.

immortalwon said:
Do you understand what power surges are or what improperly plugging in a cable can do to a port of a mobile device?
For example: Too much or too low voltage can damage a port to the point the device will think something is there, when it isn't. The same goes for damaging the pins when you plug the charger in.
Click to expand...
Click to collapse
my friend was saying something similar, but was originally going more towards "android got drunk, reset"
but sadly that didn't work. So im assuming plugging in a usb-c to my phone to my pc literally ****ed my port/battery. I didn't SHOVE it in, i plugged it in as i would my normal charger.
if voltage is the case, i find it very unfair they don't disclose this in their streaming app, it simply says to use a usb-c and that is what i did, now im paying for trying to use a feature of a device i paid for.
already shot an email to support, and have a backup phone in the meantime.
appreciate your response, backing up one of the theories of why its now screwed.

Sardine2399 said:
my friend was saying something similar, but was originally going more towards "android got drunk, reset"
but sadly that didn't work. So im assuming plugging in a usb-c to my phone to my pc literally ****ed my port/battery. I didn't SHOVE it in, i plugged it in as i would my normal charger.
if voltage is the case, i find it very unfair they don't disclose this in their streaming app, it simply says to use a usb-c and that is what i did, now im paying for trying to use a feature of a device i paid for.
already shot an email to support, and have a backup phone in the meantime.
appreciate your response, backing up one of the theories of why its now screwed.
Click to expand...
Click to collapse
"stuff" happens, it's unfortunate but technology is known to go bad randomly without explanation. Best to get it repaired if you still have warranty. Otherwise, upgrade the phone to something newer. It's just bad luck.
Sometimes people buy cars and they break down within a few months.

immortalwon said:
"stuff" happens, it's unfortunate but technology is known to go bad randomly without explanation. Best to get it repaired if you still have warranty. Otherwise, upgrade the phone to something newer. It's just bad luck.
Sometimes people buy cars and they break down within a few months.
Click to expand...
Click to collapse
yeahh just really sucks because this thing is so GOOD. Hate to see it go away for possibly weeks just because i wanted to try something new :/
thank god i held off on rooting, and still have my old phone, so hope isnt fully lost.

Sardine2399 said:
yeahh just really sucks because this thing is so GOOD. Hate to see it go away for possibly weeks just because i wanted to try something new :/
thank god i held off on rooting, and still have my old phone, so hope isnt fully lost.
Click to expand...
Click to collapse
Did you try the rubbing alcohol cleaning? I had something similar with an ipad, the USB c cable broke a couple of the female port and it ended up screwing the whole thing, as much as I want to advice anything, it ain't a software issue but a hardware one, the only option I see it's cleaning the port and trying to "scrap" any debris that might been left by the other cable, If that doesn't work, then yes, use your warranty asap

Alextakatu said:
Did you try the rubbing alcohol cleaning? I had something similar with an ipad, the USB c cable broke a couple of the female port and it ended up screwing the whole thing, as much as I want to advice anything, it ain't a software issue but a hardware one, the only option I see it's cleaning the port and trying to "scrap" any debris that might been left by the other cable, If that doesn't work, then yes, use your warranty asap
Click to expand...
Click to collapse
i didn't even think of that, but if i were to do that, wouldn't they then use that as an argument of why it stopped working? "oh well you put cleaning alcohol in the port, of course its gonna break idiot" etc
i have some of https://www.amazon.com/CRC-05101-QD...prefix=crc+aq+elecronic+cleane,aps,104&sr=8-2
that, i used it before on electronics, it says its safe for electronics and i used it to clean my weed pens before, but i really dont wanna try to clean it if it can be used against me later. It also doesn't APPEAR like anything is on the connector, but who knows right. I just dont wanna try to clean it, then have them blame me and refuse warranty because i tried to fix it, even amazon said with what i said, the device is defective, so idk maybe i will try

AARGH...
How you can plug this *****d charger and the phone's usb port is damaged.

Samarimama said:
AARGH...
How you can plug this *****d charger and the phone's usb port is damaged.
Click to expand...
Click to collapse
i dont think port is damaged, i think voltage from my pc to phone was so high/low that it totally ****ed the battery or port.
once again, all i did was take a USB-C CORD and PLUG IT INTO MY DEVICE, took the other end and plugged into USB, i see nubia app doesnt see phone, unplug it, and ****ed.
has to be electrical, nothing else makes sense for what i did, the only cord they give you out of the box is a 65w usb-c to usb-c, had i a proper cord from usb-a to usb-c i wouldnt be in this situation
https://imgur.com/RD7c0LV
i did what it said, and now im paying for it. Given the fact there's no way to change the charging method/wattage/voltage in the system, i feel they should at least specify what TYPE of usb-c cord to use, because im just a normal user who wanted to stream to pc, and all because i simply did what they said, I'm out of a phone. Ridiculous.
im convinced the voltage of device + too high/low voltage of port, screwed the battery up, and now it thinks its always charging, and says 45 days left till full charge, does this not sound like a problem from electricity? i did NOTHING ELSE, this is the dumbest thing i've ever had to deal with, all because i plugged in my phone to pc