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My screen has wobbled since I bought it, but unfortunately I didn't have the common sense to get it replaced during the 30 day trial period. It's been getting worse, to the point that it wobbles even with the keyboard out, and when tapping the screen it makes a clicking sound as it hits the back part of the phone.
Has anyone developed a fix for this? I am not averted to opening the phone up if it's not super difficult.
Nobody has tried to fix it and if you take a look at the slide mechanism you'll see why, there is no way to tighten it.
Texted while driving
Xinlitik said:
My screen has wobbled since I bought it, but unfortunately I didn't have the common sense to get it replaced during the 30 day trial period. It's been getting worse, to the point that it wobbles even with the keyboard out, and when tapping the screen it makes a clicking sound as it hits the back part of the phone.
Has anyone developed a fix for this? I am not averted to opening the phone up if it's not super difficult.
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I had this issue on two of the first Epics within the first 30 days. It was disappointing how they could have those issues on such a large number of phones. I didn't come across any solution while looking for one. If you can get it replaced somehow, and get one that doesn't wobble, try for that.
Sent from my SPH-D700 using XDA App
Xinlitik said:
My screen has wobbled since I bought it, but unfortunately I didn't have the common sense to get it replaced during the 30 day trial period. It's been getting worse, to the point that it wobbles even with the keyboard out, and when tapping the screen it makes a clicking sound as it hits the back part of the phone.
Has anyone developed a fix for this? I am not averted to opening the phone up if it's not super difficult.
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I took mine to the sprint store and I watched the tech disassemble my whole phone. He tried to tighten the mechanism but it didn't help at all. So I started talking to him about the problems I've been having about not being able to update my PRL or profile and the poor battery life I've been having since updating to EC05 and ended up ordering a replacement. It will be a refurb but I decided to roll the dice and hope that I get a phone that isn't as bad as my phone when it comes to screen wobble. Drives me crazy when I have the phone closed and it teeters like an unstable table when I'm using the touch screen.
I bricked my phone 2 days ago and got a new replacement for free and no more wobble
my old one wobbled like crazy which i had since it came out and one of the first people to get it..
So the newer builds definitely have improved sliders
i can confrim this cause all my family has epics and non of theme wobbled like my first phone and they all got them like 4 to 6 months after it came out
my new phone doesnt wobble at all now
my old one did even tho i never dropped it or i was never rough with it
the new one is great
Looks like you got a new refurb one
good luck and hopefully no wobble
Mines woobled out the box. I always bought htc phones and this is my first non htc phone. And let me tell you something. Htc phones wooble more and lcd screen fail all the time. So I didn't get bothered at all by the epics slight wooble.
Sent from my SPH-D700 using Tapatalk
I did a search and found this thread instead of starting a new one happy..
Anyways has anyone found a fix for this yet? i got mine yesterday and its a bit wobbly.
I gave up on trying to get replacements. The one I have now has a wobble but hasn't gotten any worse than the day I opened it.
I don't use cases, but I tried one at the store and it actually stopped the wobble. Get a case as a workaround?
Nickdroid86 said:
I did a search and found this thread instead of starting a new one happy..
Anyways has anyone found a fix for this yet? i got mine yesterday and its a bit wobbly.
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Within a couple of months my screen would wobble from front-to-back when open. It hasn't gotten any worse and I've had my Epic since a week after release here in the U.S. I honestly wouldn't worry about it too much, especially since there's not much you can do about tightening it.
I heard if you get a new epic that will fix your problem.
I must have gotten lucky. I've never had wobble problems and even after dropping it multiple times without a case it is still perfect : )
Sent from my SPH-D700 using XDA App
I bought my Nexus from Best Buy on Saturday... I love the phone, but it overheats really bad...I know people have been complaining about there's overheating but a Verizon rep told me that mine shouldn't get as hot as it does because it will swell... 2nd reason for taking it back is I have really bad signal.. and apparently verizon is now saying its imaginary... but again the rep told me she hadn't heard about anything that I have been reading on the internet and it was the second time I called and they tried the same thing twice to improve it...but it didn't work either time, so they think it is a faulty radio
Here is why I can't decide to take it back...I haven't dropped it at all but I am some how cursed by a few barely noticeable scratches and one noticeable one and I don't want Samsung to charge me full price for the phone.
I had to return my droid incredible 1 when I had it, and it had damage and they told me if HTC says anything they will have to charge full price.they never did, I was sent a replacement with no problem. However, that was HTC... this is Samsung and I don't know anything about them.
So what do you guys think?...will I have a problem returning it?
Sent from my Galaxy Nexus using XDA App
Unless you really beat the crap out of the phone, I'd be shocked if Best Buy gave you any problems.
You're still within the first 14 days so Verizon/Best Buy should replace your phone with a new one on the spot.
Get a battery temp measuring app, I use minimalistic widget so I don't know what app can, then see what it's at.
I think the thinness of the device lends itself to a more prominent temperature change - even though it's nothing different on other devices.
When my GN feels hot, it's around 42C, which is about what my previous phones reach.
I took it back with no problem...and my new phone seems to get a tad bit better signal...its not as spazmatic as my other one...my old one would fade in and out really badly...this one does, but it takes a little while for it to do it.
Also on my new one, for some reason the screen seems better...it seems to get better whites than my old one
Today I noticed that the back of my Epic Touch is pushed out. Popped the cover and my battery is swollen. It wasn't like this yesterday. What drew my attention to it was the fact is was much hotter then normal. Also, it keeps resetting now too I've noticed a few times today.
I had noticed my phones battery life took a noise dive the past couple weeks but I figured it was something I had installed or done. I went from about 24~30 hours on Gingerbread to like...... 10~12 hours?
I've had my phone about a year, maybe a little less..? I assume it's not safe to keep using this battery but I really do NOT want to invest money into another one when I really want to find a way to get the GS III anyway. Problem is, I need a battery like today, I use my phone for work.
Take it to the sprint store. as long as it isn't water damaged they will swap it for you.
latinmaxima said:
Take it to the sprint store. as long as it isn't water damaged they may swap it for you.
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Fixed that for ya.
Since it is a year old, it is out of warranty. If it is not quite a year old, they can tell you to contact Samsung for a new battery or it will just be luck of the draw who you talk to and if they have any batteries laying around.
Brand new Samsung OEM battery, no questions asked. They never even asked my name.
I walked in, asked to speak with the tech about my battery, battery was already out of the phone and when the tech saw it he said, "you need a new battery don't you"!?
He didn't even bother with their "tests", he just went into the back and got one still in the plastic baggy and handed it to me.
Was much easier then I expected. Never even asked how long I'd had the phone.
nice!!!!!!!!!!!!!!!
kdoggy said:
Brand new Samsung OEM battery, no questions asked. They never even asked my name.
I walked in, asked to speak with the tech about my battery, battery was already out of the phone and when the tech saw it he said, "you need a new battery don't you"!?
He didn't even bother with their "tests", he just went into the back and got one still in the plastic baggy and handed it to me.
Was much easier then I expected. Never even asked how long I'd had the phone.
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What store did you go to? At my store, I have to beg, flip, bark, and do a cartwheel for something like that to happen...
deedscreen said:
What store did you go to? At my store, I have to beg, flip, bark, and do a cartwheel for something like that to happen...
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go to a different store............ In my location their are corporate locations every 10 miles.
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did you go to a corporate store, do you happen to know?
Sent from my SPH-D710 using xda app-developers app
I have never had them question me about a battery as long as it didn't have water damage. My stores must be different cause we talk about rooting and everything. When I was running AOKP the tech asked which build and everything. I like my Sprint store. It is a corporate one if it matters.
tgruendler said:
Fixed that for ya.
Since it is a year old, it is out of warranty. If it is not quite a year old, they can tell you to contact Samsung for a new battery or it will just be luck of the draw who you talk to and if they have any batteries laying around.
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This phone can't be a year old it was released September 16th 2011
Sent from my Nexus 7 using xda app-developers app
Battery was replaced with no questions asked
Figured I'd bring this back up in case anyone was having this problem again. Anyway, I recently noted my battery was swollen too and after reading this post I figured I'd try going to the sprint store and see what happens.
I walked in, one of the workers there saw me holding the battery and asked if i needed to have it checked. I said yes. He checked it, confirmed that it was swollen and told me that the machine that measures its electrical properties said the battery was bad. He proceeded to give me another battery that he said was better, and I left happy.
I don't think the battery he gave me was new, but it definitely performs better than my old one. I do happen to have a week left on my 1 year warranty, but it was my impression that the guy at the store didn't even check my records. Finally, this was a corporate store and it is one of the stores that is marked on sprint's website as capable of doing repairs.
Basically what I'm trying to say is, if you think you're battery's bad, go ahead and try to take it into the store. Worst case scenario you get nowhere, but if you're lucky you could end up leaving with a better battery without much hassle.
I went to three different corporate stores with my swollen battery, and got nada. One store tried hard to sell me an extend battery at full retail. I mentioned that my phone was less than a year old, and all said the warranty does not cover the battery, and I would need to contact Samsung.
fonseca898 said:
I went to three different corporate stores with my swollen battery, and got nada. One store tried hard to sell me an extend battery at full retail. I mentioned that my phone was less than a year old, and all said the warranty does not cover the battery, and I would need to contact Samsung.
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I went to a corporate store that is listed as a repair center as well. They logged me in, and he could tell my battery was swollen before I even took the cover off the back of the phone. They gave me a battery from a demo phone as they didn't have any in store and they ordered a new battery that was delivered to my house a few days later. I do have TEP so I don't know if that makes a difference.
I just found out my battery was swollen and I decided to purchase an extended battery instead. I'd rather not have to deal with Sprint.
At just over a year I had a swollen battery...took it into a non-corporate store and they wanted 40 bucks for a new one. Made a 10 minute call to sprint and I've got a new one on the way. Even though I am out of warranty the TEP kicked in to cover it. Definitely worth the call if you've got the protection plan.
Ha I have the same problem. My phone started resetting its self every time I would try to use my 3g / wifi if I didn't turn data on it was fine. I checked the battery and it was swollen. Went to a sprint store and they said they were outta batteries and I could try buying one...damn them!!
spent 30 minutes at a sprint store in Philly- I got nothing! Im outside of the 1yr warranty and do have Insurance.
I ended up buying an Anker battery
I just picked up a new one from sprint last night after work they had ordered it on Monday. I didn't have TEP but I still had warranty and they wanted to charge me 35$ but luckily I went in with a friend who also has the same phone and she has insurance so what they did is placed the order under her phone even though it's actually for me and there was no charge at all so I was lucky she came along with me lol.
Sent from my SPH-D710 using xda premium
Does anyone have a picture of their "swollen" battery? I think mine might be ever so slightly starting to, but that could just be my eyes playing tricks on me. If anyone does, please share. Thanks in advance.
SuperG03
SuperG03 said:
Does anyone have a picture of their "swollen" battery? I think mine might be ever so slightly starting to, but that could just be my eyes playing tricks on me. If anyone does, please share. Thanks in advance.
SuperG03
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I don't have one but you can start noticing by taking your battery out and try to put it back in you'll notice when pushing the battery in its not going to be flat it will feel like there's something in between the battery and the phone also the back cover will start to be difficult to put on because of the thickness of the battery.
Sent from my SPH-D710 using xda premium
Hey all,
Having some charging issue with my device that will likely necessitate a replacement device. I've been hesitant to make the move given the quality issues of CLNR with Verizon in the early months of the GNex existence.
For those who have recently received replacements, did you encounter much problem? It seemed like the issues were mainly related to the screen or reception issues. I had my Gnex since day 1 and never had any dropped calls or weak/fluctuating 4G signal. I'm hesitant to give it up!!
Thanks in advance!
I just got a replacement 2 weeks ago and mine has been great. No issues at all. But every device is different
Sent from my Galaxy Nexus using xda premium
Its probably the charger cable,battery the USB port is broke. I suffered similar issues with a CLN HTC incredible. Try switching batteries cables or adapters. If all else fails take it back
I had similar issues with my original galaxy nexus after owning it for 8 months. The replacement they shipped me the ear piece on it didn't work. Sent that one back and the one after it I've had for almost 4 months now with no problems. A lot of it is just random bad luck, if I was you I'd send the old one in and hopefully your luck will hold up.
Sent from my Galaxy Nexus using xda app-developers app
It might be a good time for a refurb, considering VZW just retired the phone.. Is it possible the remaining Gnex stock was pulled for refurbs?
About two weeks ago I got mine replaced by verizon due to my phone having charging issues as well. I went into the store, didn't call before hand.
I had flashed back to stock before i went in. Told the girl there that it wasnt charging right and i have multiple batteries and they all do the same. she went to look up on some database if others were reporting similar issues (there were none). after giving her my phone number and 5 minutes later she said a replacement is on the way and to mail my old one back in the same box (shipping was paid for)
I was very pleased by how quick and painless it all was. She never touched or looked at my phone at all and asked hardly any questions. my phone also had a chip in the screen (about 2 cm at the bottom right, no cracks though)
the replacement phone had a sticker saying "like new" replacement but it was absolutely pristine. absolutely 100% perfect cosmetically and works great as ever (screen colors seemed better than my original one imo).
Thanks for the heads up. Went ahead with the replacement. Will wait and see.
Sent from my Nexus 7 using Tapatalk HD
Just realiezd there's a scratch on the screen of the device I'm sending back... Any advice on what to do? I don't wanna get burn... I heard that VZW can charge an arm and a leg for returns that have damage...
kl323 said:
Just realiezd there's a scratch on the screen of the device I'm sending back... Any advice on what to do? I don't wanna get burn... I heard that VZW can charge an arm and a leg for returns that have damage...
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Nothing to worry about. Mine also had a chip in the bottom right corner (about 1/4 in long and 1/8 in high) as well as light scratches near the top of the screen. Luckily the chip did not develop a crack, but none-the-less, the lady at the VZW store didnt say anything of it even when i pointed it out, and my return was accepted with no charges incurred.
Has anyone noticed any hardware defects with their models yet?
my raising volume button seems to get stuck pretty often, like maybe 30% of the time. That is, it fails to raise the device volume. The button to lower volume seems to work fine though
Wow, do I gave the only defect?... Does anyone know the replacement process / policy if I didn't purchase the sprint protection plan?
Haven't noticed a single thing - everything running absolutely perfect and definitely haven't had that volume issue.
I'm not sure what you do if you didn't get insurance but if it is an actual manufacturing defect I'm pretty sure you can go through Samsung themselves. (I've only ever used Asurion or Squaretrade myself never through the actual manufacturer)
Sent from my SM-N910P using XDA Free mobile app
My battery cover doesnt snap all the way on...REALLY annoying for my OCD...i need to try and call sprint and see if theyll let me swap just the back i dont want a whole new phone.
Also using the cable it came with i only get USB charging...using my old Note 2 cable i get AC charging...the actual charger works but the cable doesnt seem to. I must have gotten a crappy package. At least the phone itself seems fine lol
Sent from my SM-N910P using Tapatalk
All of my hardware and software keys just stopped working minus the home button and volume up button. Becoming really frustrating especially since ive only had the phone for 6 hours.
Hiss in video recordings
I recorded some video last night with no problem. Today, I discovered a hiss in all new recordings. I restarted the phone to no avail. Will be exchanging the phone for a new one tomorrow.
Inline said:
Haven't noticed a single thing - everything running absolutely perfect and definitely haven't had that volume issue.
I'm not sure what you do if you didn't get insurance but if it is an actual manufacturing defect I'm pretty sure you can go through Samsung themselves. (I've only ever used Asurion or Squaretrade myself never through the actual manufacturer)
Sent from my SM-N910P using XDA Free mobile app
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Darn, that's slightly frustrating.. I was so excited and happy for this phone, even this lemon is so difficult to part with ;P
Beautiful device though, Samsung really hit it out of the park this time!
I am having an issue with my Wi-Fi. It will not stay connected. I have to reboot the phone just to get it to come on. Then when it comes on it will not stay on if I am not using the phone. Other than that it works fine.
If I charge the phone for an extended period of time, it will not wake. I have to perform a battery pull to restart it. I have tried with the quick charge settings on and off, and I have tried with the included Samsung charger and a Palm charger. I'll probably take it back to Sprint for a replacement.
- X
I have a white model from Tmo and it's absolutely perfect so far. I would imagine that anyone of you having serious issues with your note 4 should bring it back to your carrier right away without delay. At least call them.
Sent from my SM-N910T using XDA Free mobile app
Just a reminder. Do a *#0*# test on your phone before walking out the door. That won't catch every defect, but it will catch quite a few.
IBNobody said:
Just a reminder. Do a *#0*# test on your phone before walking out the door. That won't catch every defect, but it will catch quite a few.
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What does that tell you exactly?
Sent from my SM-N910T using XDA Free mobile app
Dialing *#0*# on ant Samsung phone puts the phone into self-test mode. You can test almost every sensor, button, and speaker on the phone. It's fantastic for testing the AMOLED screen too. The only thing I don't think it tests are the microphones.
My white one has a bum barometer sensor. It reports a value, but it's stuck at 29.870 in Hg. Doesn't budge at all from that value. Best buy is going to exchange or when they get more in stock. Other than that, no gap, no issues whatsoever.
Damn, I'm having a lot of trouble exchanging my phone.. All the sprint stores I've went to the past 3 days have all said they are out of stock..
Has anyone else exchanged their phone at sprint yet? Should have bought my phone f4om best buy :/ don't like dealing with sprint
chosenhobo said:
Damn, I'm having a lot of trouble exchanging my phone.. All the sprint stores I've went to the past 3 days have all said they are out of stock..
Has anyone else exchanged their phone at sprint yet? Should have bought my phone f4om best buy :/ don't like dealing with sprint
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Call Customer Service and have them send one via 2 day air. I just got my phone today in two days. The stores here are like yours; out of stock.