Canadian GNex owners: How to Complain - Samsung Galaxy Nexus

Hello to Canadian Galaxy Nexus owners. If, like me, you are angry at the lack of response from Google or Samsung as to when our yakjuux firmware phones are going to be updated, here's where to complain:
Competition Bureau of Canada (I'm too new to post a link, apparently, but you can google it.)
They have a toll free number in "Contact Us". You'll talk to a real person.
This agency is responsible for investigating claims of false advertising in Canada. I have lodged a complaint against both Google and Samsung over the false claims that the phone I bought was a "Pure Google Experience" phone which would receive operating system updates in a timely fashion due to lack of carrier or manufacturer customization. I suggest you do the same, as the more complaints on an issue they receive, the higher profile the problem becomes for them. I don't know if it will help, but if you would like to reference my file number (R608849), feel free.
Individually, Google has been ignoring us for months. Perhaps the Canadian Government will have better luck.
Enjoy,
Fox

considering google doesnt publish the update directly to yakjuux, you cant really be angry at google.
point the finger at samsung.

Just change your phone to yakju and you won't have to complain. I did that months ago and have always been happy. The process was easy and very well documented on this site.
My co-worker stayed on yakjuux until this week. I was always getting updates that he wasn't.

It is okay to complain if you know you will get positive results. But in this case, it will just be a waste of time because there is no legal definition of "timely".
Just flash the phone to yakju.
Sent from my Galaxy Nexus using xda app-developers app

I don't really recall any concrete specific promises that would hold up as "false advertising", but it's been a while since I saw the ads so I don't really remember. The definitions of "timely updates" and "pure Google experience" are probably not set in stone and could be argued by either side for whatever strengthens their argument.
It sucks that yakjuux isn't getting updated, but I have a feeling most people on a developer-oriented site such as XDA would probably just spend a few minutes converting their phone to yakju/takju and be done with it rather than go on a crusade trying to get the government involved. Just saying...

I am fully aware that I can flash my phone to yakju, but I've had several friends buy this phone on my recommendation who won't do such a thing. They'll be stuck with the random reboots, low volume, etc, and I want to help them out too. Again, in this thread, people have repeated the line that Google doesn't publish the update for yakjuux phone, but I have yet to see a source from Google for that claim. The only official statement I've seen is Samsung claiming that it DOES come straight from Google. (Yes, I know that Samsung could be wrong/lying about this, but until I see an official word from Google that contradicts it, it's the only thing close to an official story I have.)
Anyway, it's the principle of the thing, now. I want them to give us what we were all led to believe we would get from this phone.

Not even 'could be' lying. ARE lying.

I think the problem here is with samsung, Google was not even aware of the regional variants when the phones started to roll out. Secondly, I don't think going to the BBB or any other method of escalation is going to do anything. The phones in Canada are not marketed as being updated by Google, nor is there any statement regarding the guaranteed updating of the phone.
Regardless of the marketing, the Nexus line of phones is not for novice phone users who want a seamless experience, for those people, i tend to recommend the Galaxy 2/3 line of phones and/or the iPhone as it suites their needs better.
End recommendation: if you can't be bothered to flash a rom, you should not have gotten a Nexus in the first place. If they still insist on getting the Nexus, it takes 1 minute to flash stock yakju to a phone, do it for them - or have them order it through the play store.
Edit: Just for you FoxHoleAtheist - I posted this a while back.
http://forum.xda-developers.com/showpost.php?p=25535165&postcount=461

Matridom said:
I think the problem here is with samsung, Google was not even aware of the regional variants when the phones started to roll out. Secondly, I don't think going to the BBB or any other method of escalation is going to do anything. The phones in Canada are not marketed as being updated by Google, nor is there any statement regarding the guaranteed updating of the phone.
Regardless of the marketing, the Nexus line of phones is not for novice phone users who want a seamless experience, for those people, i tend to recommend the Galaxy 2/3 line of phones and/or the iPhone as it suites their needs better.
End recommendation: if you can't be bothered to flash a rom, you should not have gotten a Nexus in the first place. If they still insist on getting the Nexus, it takes 1 minute to flash stock yakju to a phone, do it for them - or have them order it through the play store.
Edit: Just for you FoxHoleAtheist - I posted this a while back.
http://forum.xda-developers.com/showpost.php?p=25535165&postcount=461
Click to expand...
Click to collapse
I completely disagree. The Nexus isn't intended as a developer's-only phone.. it's marketed to anyone and everyone who wants a pure google phone. Those regular users who buy them shouldn't be forced to A) search out relatively obscure tutorials on message boards and B) void their warranty to get the updates their phones need to work properly.

FoxholeAtheist said:
Again, in this thread, people have repeated the line that Google doesn't publish the update for yakjuux phone, but I have yet to see a source from Google for that claim.
Click to expand...
Click to collapse
From JBQ himself:
https://groups.google.com/forum/?fromgroups#!topic/android-building/kMhE-Orl5Kk
Can you quote the Samsung source saying the other variants do get updates from Google? (I'm not questioning you here at all, I just haven't seen that and would like to be fully informed on the topic). The Samsung updates are served from Google servers, but as far as I know Samsung prepares the update for Google to host.
FoxholeAtheist said:
A) search out relatively obscure tutorials on message boards
Click to expand...
Click to collapse
Though I can certainly understand less technical people not wanting to do it, or even knowing where to look for instructions, efrant has a great guide: http://forum.xda-developers.com/showthread.php?t=1626895 ... just in case you ever want to point someone to a proper howto.
and B) void their warranty to get the updates their phones need to work properly.
Click to expand...
Click to collapse
I don't know if it actually voids the warranty. Even if it does, you can 100% restore the phone to the stock state so they can never tell. And to my knowledge back to the Nexus One days, no Nexus phone has ever been refused warranty if it was an actual hardware problem that wasn't caused by software.
Sorry, this is getting off the original topic... just wanted to provide some info.

If you are not willing to fix it yourself then file a complaint against Samsung.
Most people complain through the wrong channels or just don't complain because they don't know who will listen and can actually do anything about it.
Thanks for posting the info.

FoxholeAtheist said:
I completely disagree. The Nexus isn't intended as a developer's-only phone.. it's marketed to anyone and everyone who wants a pure google phone. Those regular users who buy them shouldn't be forced to A) search out relatively obscure tutorials on message boards and B) void their warranty to get the updates their phones need to work properly.
Click to expand...
Click to collapse
I never said it was a developers phone. I stated it was not for novices. this phone is on the bleeding edge of android, it's expected to have issues.

Ya I didn't wait or bother, I just unlocked and rooted and be done with being a slave to anyone when my phone gets updated. Never looked back.

FoxholeAtheist said:
Hello to Canadian Galaxy Nexus owners. If, like me, you are angry at the lack of response from Google or Samsung as to when our yakjuux firmware phones are going to be updated, here's where to complain:
Competition Bureau of Canada (I'm too new to post a link, apparently, but you can google it.)
They have a toll free number in "Contact Us". You'll talk to a real person.
This agency is responsible for investigating claims of false advertising in Canada. I have lodged a complaint against both Google and Samsung over the false claims that the phone I bought was a "Pure Google Experience" phone which would receive operating system updates in a timely fashion due to lack of carrier or manufacturer customization. I suggest you do the same, as the more complaints on an issue they receive, the higher profile the problem becomes for them. I don't know if it will help, but if you would like to reference my file number (R608849), feel free.
Individually, Google has been ignoring us for months. Perhaps the Canadian Government will have better luck.
Enjoy,
Fox
Click to expand...
Click to collapse
I know how you feel I have the Nexus S was suppose to get the 4.0 first after Gnex and that didn't happend. Just asking like that in a friendly way. But could Google or Samsung be mad at you cause you modified their device and their rom ?
I'm not pretty sure but I'm pretty sure somewhere there's a word or 2 about not modifying anything of Samsung or Google. Just saying don't want any problem or start a fight
Goes both ways I guess. No offense

Canadian here, but dont care. I'd rather flash my own firmwares.

Although I agree with you FoxholeAtheist, I don't think a forum like xda-developers is the right place to champion your cause, as most of the folks here will have the same response that speedyink just posted above. Maybe go to the Rogers/Bell/Telus forums and post it there. Just sayin'.

I could have swore that Google marketed the nexus line as a developer phone since its conception. I don't see you getting much support for your cause on a forum for developers. Most here have flashed their ROM and moved on.

They marketed the Nexus One as such, and never again. People just ASSumed. It is a consumer device with development abilities.

FoxholeAtheist;28719966If said:
You have no grounds to complain. Nobody is obligated to give time lines for updates. Doing so, and missing the date, means a huge backlash for the company... it's not the risk for them to do that.
As others have suggested. Just flash updates yourself. I'm Canadian and have been running Jellybean since it was first available.
Click to expand...
Click to collapse

You have no right to complain, nor will the Competition Bureau do anything about it.
The Nexus is marketed as a Pure Google phone. This much you are correct about... However 4.0.2 ICS is still a "pure google experience". They never made any guarantees as to when you'd be receiving updates, if you receive them at all. This is all based on what you believe they should do, not what they told you they would do.
Beyond this, flashing to Yakju/Takju is as easy as pie if you follow efrants thread... you don't even have to flash the regional radio... you can keep it completely 100% stock "Pure Google/Updated by Google" experience like I did and be happy.
Your efforts in complaining will be fruitless. The competition bureau will not investigate this claim based on what you believe, they will look at what you were told, which was basically nothing.

Related

Clove Update + Confirmation of bug + Google Update To Fix The Problem

Just received this:
Please can you read the information below and confirm whether you wish us to continue with the dispatch of your order.
We are now pleased to be able to update you regarding the situation on the Galaxy Nexus and the issue regarding volume errors on some devices.
We tested the devices yesterday when they arrived and we did find the error in some of the phones but it appeared only to affect devices in poor signal areas using 900mhz frequency.
This was obviously of great concern so we were in discussions with various people and specialists yesterday morning to clarify the situation. We did not wish to make an announcement until a clear solution had been given by Google.
We can now confirm that Google were alerted early to this issue and have been working on a fix. It is software related and as you may have seen from various forum and blog posts this morning, they are now able to confirm that they will have a fix. It is NOT hardware related. We cannot yet say the precise date that this fix will be released but it is expected very soon.
The software update will be pushed out to devices by Google, free of charge, the moment it is available.
Given the discussions we had and this soon to be released update, we were happy to despatch our devices, we simply could not make any official announcement until we had a clear solution.
We of course pride ourselves on the communication that we have with our customers and we were aware of the large number of enquiries we were getting about this yesterday from various media sources.
We hope however you will understand that we wanted to give you clear and confirmed information before we made the announcement. We will of course update you as further information is released.
Regards
Sales Team
Clove Technology
This is also posted on their blog: http://blog.clove.co.uk/2011/11/23/samsung-galaxy-nexusbug-fix-update/
Not surprised. Most things can be fixed via a software update. Also if it was a hardware bug Samsung would have stop shipments to distributors or ordered a hold on the stock. Samsung would have also delayed the launch of the phone on bell/virgin which is set for next week.
I don't see anything new that couldn't be found online from their post.
- Google software fix - reported by P3Droid and oscillik (via chat with android developer).
- Google were notified about this issue - from their bug report page.
- Google will push update - same report by P3Droid
- It is NOT hardware related - this one is new and very hard to believe.
I'm still waiting for Google/Samsung announcement.
So, basically what they are saying is that it is a software issue that will be fixed with a patch but they still ask you if you wish to receive the device?
Sounds fishy to say the least. If patch will be released you'd expect them just to dispatch all of the outstanding orders.
Clove are telling an outright lie. Neither Google, nor Samsung have made any public statement to say that this is not a hardware issue. The only statement that has been made has come from Google, and it is the following:
We are aware of the volume issue and have developed a fix. We will update devices as soon as possible.
Click to expand...
Click to collapse
All this statement says is that Google are working on a software fix, and that they are aware of the problem. Says absolutely nothing about the cause of the problem.
Handtec reporting that Samsung stopped shipping the phones:
http://twitter.com/#!/handtec/status/139328485121458176
Samsung stopped shipping so 48hr delay - we may need to cancel some tracking (if it does not showed picked up)
Maybe the software fix is not the best solution.
Sent from my Nexus One using XDA App
Sent from my Nexus One using XDA App
oscillik said:
Clove are telling an outright lie. Neither Google, nor Samsung have made any public statement to say that this is not a hardware issue. The only statement that has been made has come from Google, and it is the following:
All this statement says is that Google are working on a software fix, and that they are aware of the problem. Says absolutely nothing about the cause of the problem.
Click to expand...
Click to collapse
But so far that is what information we have! I'm not trolling ya, but you spent a great deal of time convincing people it was hardware! And I must say, your argument was quite convincing
oscillik said:
Clove are telling an outright lie. Neither Google, nor Samsung have made any public statement to say that this is not a hardware issue. The only statement that has been made has come from Google, and it is the following:
All this statement says is that Google are working on a software fix, and that they are aware of the problem. Says absolutely nothing about the cause of the problem.
Click to expand...
Click to collapse
Can you find a Google source for this statement? All articles seem to point back the Verge rather than the primary source from google. Need the official link as I'm going to call Three and say im happy to keep it on the basis that they will release me from contract if Google do not promptly release the promised fix. Best to get it logged before my 2 week return period is over.
KiNG OMaR said:
But so far that is what information we have! I'm not trolling ya, but you spent a great deal of time convincing people it was hardware! And I must say, your argument was quite convincing
Click to expand...
Click to collapse
tell me, where in Google's statement does it say that this is a software issue?
oscillik said:
tell me, where in Google's statement does it say that this is a software issue?
Click to expand...
Click to collapse
Exactly!!
Google 'allegedly' (no actual source yet) state they have a fix. Im not surprised Google are able to develop a software patch to treat the symptoms but the underlying problem could still be hardware.
From what I see on here is people are happy to take a few words and interpret as they please. Remember when Samsung kept saying the launch is on the 17th and it is not delayed? Everyone (incl loads of blogs) took this as prrof that the handset would be available from most outlets on that day. No one expected it to be just one branch of one store (regardless of whether or not you claim there is additional battery drain or whatever). In that case, Samsung were technically correct but it was what they DIDNT say that was important!!
Likewise, here we should note that Google (if indeed they did make this statement at all) DIDNT say it was hardware or software, just that they are working on a fix.
My prediction: there will be no recall, a software patch will appear to have resolved the issue, at least to the point you have no rights to return the unit. There may or may not be a different (improved) hardware build in coming months.
KiNG OMaR said:
But so far that is what information we have! I'm not trolling ya, but you spent a great deal of time convincing people it was hardware!
Click to expand...
Click to collapse
No kidding. Rule #1 on forums is anyone with a lot time to gab on a forum probably doesn't know what they're talking about.
TiltedAz said:
No kidding. Rule #1 on forums is anyone with a lot time to gab on a forum probably doesn't know what they're talking about.
Click to expand...
Click to collapse
please, tell me where in Google's official statement does it say that this is a software issue?
Take your time.
I love the way they say FOC to repair an error...

Android Issues

I have never put much weight behind peoples comments about the Android fragmentation but the Nexus just frustrates me. I have owned everything from an Iphone, WP7 and Android phones and while all have their good and bad points I am starting to see many more bad for Android. I have moved from a GSII to the Nexus mainly because of the new OS and because my provider offered it to me for free on my plan. The three main apps I used on my GSII do not work with the Nexus. One doesnt even show up in the Market and if sideloaded just crashes the other two while they install from the Market they just crash constantly. The removal of features like facebook integration all just make me wonder what Google is thinking. This is just the OS not to mention other flaws with the phone like the volume being so low you have to install an app to hear it ring and the battery life being poor.
I know there will be a lot of people who say that I should root or mod or install this or that but it just proves my point. Apple and Wp7 just wor fork the most part and despite their limitations usually work well. The Lumia series of WP7 handsets get released in a few weeks in Australia and I think I will be going back to WP7 the three apps I use daily are now available for it, it has awesome facebook integration and it looks sexy too. Everything I need or want in a phone right now.
Sorry Google but you have lost me for the time being. I may be back but for the time being I think I will be happier elsewhere.
The Nexus-series devices are geared towards developers, hackers, and other enthusiasts who not only don't mind mucking about with adb but actually prefer it. Not wanting to "root or mod or install this or that" doesn't prove your point - it proves that you bought the wrong device.
The GSII is marketed towards normal consumers. Google stripped out Facebook sync on the Nexus device - that's because of a beef between Google and Facebook. Samsung (I believe) leaves it in on the GSII. Because they are less concerned about being "pure Android" and more concerned with selling a solid product that consumers will like to use.
It's not Android's fault that some developers haven't updated their apps to be compatible with the latest version of Android and the latest hardware specs. Contact the developers of those apps that you can't live without and see what it would take for them to make the app compatible. If they don't know there's a demand for it, they may not bother updating it.
If that's not good enough, I'm sorry. Maybe Android isn't the right fit for you. *shrug* It sure is for me.
codesplice said:
The Nexus-series devices are geared towards developers, hackers, and other enthusiasts who not only don't mind mucking about with adb but actually prefer it. Not wanting to "root or mod or install this or that" doesn't prove your point - it proves that you bought the wrong device.
The GSII is marketed towards normal consumers. Google stripped out Facebook sync on the Nexus device - that's because of a beef between Google and Facebook. Samsung (I believe) leaves it in on the GSII. Because they are less concerned about being "pure Android" and more concerned with selling a solid product that consumers will like to use.
It's not Android's fault that some developers haven't updated their apps to be compatible with the latest version of Android and the latest hardware specs. Contact the developers of those apps that you can't live without and see what it would take for them to make the app compatible. If they don't know there's a demand for it, they may not bother updating it.
If that's not good enough, I'm sorry. Maybe Android isn't the right fit for you. *shrug* It sure is for me.
Click to expand...
Click to collapse
Very well put.
I have yet to run into one of my apps that doesn't work in ICS.
It really sounds like the OP bought the wrong phone for themselves. See if you can return it.
?
The Nexus I got from my phone provider to be used as my primary phone. It wasnt sold as a developers device or for hacking. Its a consumer device sold to the consumer market. You may buy it for the sole purpose of modding or hacking it but that not what Google sells or markets it as.
Why do I have to have a pretty common feature removed because of a beef between two companies. This was googles descision (probably to boost their google+ service) and it only hurts the end user. Your right no other phones have had it removed.
And your last comment is exacty what I was saying. People who bought an app on an Iphone 3 can still use the app on a 4S and so far the same with WP7. Its a pain that every time an update comes out for Android that it may "break" an app I use.
I absolutely love my Galaxy Nexus. I just loaded on AOSP Kang Milestone 3 and it has literally every feature I had wanted since I bought the phone. I get great battery life, and the UI is so efficient. I wish there was a better camera, and I could go for a 3300mAh battery like the Droid Maxx, but it's still ****ing AMAZING the way it is.
bnathan said:
The removal of features like facebook integration all just make me wonder what Google is thinking. This is just the OS not to mention other flaws with the phone like the volume being so low you have to install an app to hear it ring and the battery life being poor.
Click to expand...
Click to collapse
I wouldn't want any facebook integration on my device so cheers to Google for getting rid of them.
bnathan said:
And your last comment is exacty what I was saying. People who bought an app on an Iphone 3 can still use the app on a 4S and so far the same with WP7. Its a pain that every time an update comes out for Android that it may "break" an app I use.
Click to expand...
Click to collapse
So, you think that when Apple releases updates for iOS that it doesn't break stuff? The only difference is that developers sometimes get a longer period with the SDK for the new OS to try and fix issues compared to Android, but you really are naive if you think iOS or WP7 won't have broken apps when a new version is released.
Never have I had an app not work after an update with IOS. If thats due to the SDK being out longer then Apple is doing something right that Android isnt. I am not saying that Android isnt without merrit or that it isnt good for everyone but you must adit to the flaws. Look at the number of posts about app compatibility.
bnathan said:
Never have I had an app not work after an update with IOS. If thats due to the SDK being out longer then Apple is doing something right that Android isnt. I am not saying that Android isnt without merrit or that it isnt good for everyone but you must adit to the flaws. Look at the number of posts about app compatibility.
Click to expand...
Click to collapse
And who is to blame for app incompatibility? Is Google supposed to stop developing the operating system why every **** and Jane with an application updates their apps to work? It's not Google's fault that developers and companies don't update their applications. You are also looking at probably one of the biggest changes in the Android OS since it started with Honeycomb/ICS, so some things have to be completely re-written which takes time.
There may be flaws with the platform, but there are flaws with everthing. At least with Android, then end user can fix them if they want to, good luck doing that on BB, WP7, or iOS. Also, just because you haven't had an issue with iOS doesn't mean there aren't problems with apps. Then again, I guess it doesn't take much to get your phone to play a fart sound...
bnathan said:
The Nexus I got from my phone provider to be used as my primary phone. It wasnt sold as a developers device or for hacking. Its a consumer device sold to the consumer market. You may buy it for the sole purpose of modding or hacking it but that not what Google sells or markets it as
Click to expand...
Click to collapse
Yes, and it is a very good consumer level device. What more can you ask for?
bnathan said:
Why do I have to have a pretty common feature removed because of a beef between two companies. This was googles descision (probably to boost their google+ service) and it only hurts the end user. Your right no other phones have had it removed.
Click to expand...
Click to collapse
Welcome to the real world.
bnathan said:
And your last comment is exacty what I was saying. People who bought an app on an Iphone 3 can still use the app on a 4S and so far the same with WP7. Its a pain that every time an update comes out for Android that it may "break" an app I use.
Click to expand...
Click to collapse
This has been covered multiple times.
bnathan said:
The Nexus I got from my phone provider to be used as my primary phone. It wasnt sold as a developers device or for hacking. Its a consumer device sold to the consumer market. You may buy it for the sole purpose of modding or hacking it but that not what Google sells or markets it as.
Why do I have to have a pretty common feature removed because of a beef between two companies. This was googles descision (probably to boost their google+ service) and it only hurts the end user. Your right no other phones have had it removed.
And your last comment is exacty what I was saying. People who bought an app on an Iphone 3 can still use the app on a 4S and so far the same with WP7. Its a pain that every time an update comes out for Android that it may "break" an app I use.
Click to expand...
Click to collapse
1. The Nexus is a developer tool.
2.Why would Google not want to boost their own products such as Google+? I'm sure if I had a beef with a certain person or company I wouldn't support their product either. Would you?
3. You're right about the iPhone apps. As long as the developer updates to optimize performance with the new iOS. That's a lot of the problems with the apps I used on my Captivate vs. using on my GNex.
If I recall correctly, the reasons Google gave for dropping Facebook support were more about Google's fundamental philosophy regarding the open and free exchange of information. Google lets your bring your information to their service, and you can then take your information away and put it elsewhere. Google was fine with you sharing information from your Google account to your Facebook account. Facebook is more one way - you can bring your information and contacts in, but you can't take that information anywhere else. You could import your information from Google into Facebook, but Facebook will not allow you to export Facebook information to Google. This is the reason Google stopped supporting facebook sync.
its amazing how defensive people get when you give opinion or coment about fault with something they own.
Fact remains (no matter what the reason) Google removed the facebook feature which only hurts the end user. If Apple or anyone else did this you would be all up in arms saying how much better Android is for being so open. HAHA
No matter how you look at it there is compatiblity issues between versions of Android which there arent any (apparently) to IOS or WP7 users. Example... Plants Vs Zombies. I have owned it on al three platforms and on IOS or WP7 I have never had an issue with it working as it should. On my Android phones its breaks between versions. On my Incredible S the zombies would walk off the screen on centain versions. It doesnt run at all on my Galaxy Nexus.
I accept that the average XDA user can fix his or her own issues with ANdroid but the users here are a VERY VERY small percentage of users and for the average user Android isnt as user friendly or stable as the other two.
Since you chose the ignore the same thing on iOS, and also the fact wp7 hasnt seen a major version update.
Go back to those devices, bye
Erm... thanks for your opinion, we're all entitled to one. Stick with your iPhone or WP7 device then mate.
Morale of the story here is that providers will try to sell you what they 'think' you need without asking you.
They don't always listen when they do ask and they certainly don't get it right 100% of the time.
Xda Premium on GSM Galaxy Nexus
I agree with pretty much all the comments made here about android.
This is the biggest change android has made to its OS since its birth so certain 3rd party apps will be broken until the developer of the app pulls his finger out and makes it comaptible again. This isnt googles fault.
I dont agree with the statement of the nexus being a developer phone however.
If it was a developer phone and google wanted you to root it and flash custom roms it wouldnt break your warrenty would it.
I had a galaxy s before my galaxy nexus and i flashed literally hundreds of roms onto that phone and OC it and all the rest... Thats not because thats what samsung wanted me to do.
Google have reinvented android and tried to make it consumer friendly.
There isnt a label on the galaxy nexus for the average user that says dont buy this phone unless you plan on flashing custom kernels and roms onto it.
The galaxy nexus is an amazing phone and i personally plan on leaving it stock as long as i can because i really dont think theres too much that needs doing to it that warrants voiding my warranty and risking bricks etc.
Back to the point... Yes if you dont like the phone then dont cry about it, just sell it and buy a windows phone. Why come here complaining? What do you hope to gain?
Maybe you should have tested the phone and done some research before you upgraded.
The Facebook problem is entirely Facebook's fault.
Android provides an API to synchronize contacts. 3rd party apps can add metadata to those contacts (picture, phone number, email, status updates, etc...). These metadata are then available on your phone.
But Facebook thinks they own your data so instead of using the proper API, they do it in a way to prevent you from exporting that data. For example they don't want you to be able to have a list of your friend's emails or phone numbers through Facebook.
Remember the first time you used Facebook? There were options to find friends using a contact list (CSV, email provider, MSN, GMail contacts, etc...). This is exactly what Facebook wants to block from the competition and one of that platform is Android.
There's a reason the Facebook app on the market has 3.5 stars only. It's rarely updated, slow and full of bugs. And they don't seem to listen to users. All they do is copy others because they are paranoid about ending up like MySpace. Their latest copycat is "Facebook Messenger" which puts an icon right next to Google+ messenger with the name "Messenger" as well.
So instead of blaming Google who removed the "backdoor" Facebook used (adding fields to the contacts database directly and causing a mess if you removed the Facebook app then) write a complaint to Facebook. They'll happily ignore you because they don't care about what their users wants.
Sent from my Galaxy Nexus using Tapatalk
bnathan said:
...
Sorry Google but you have lost me for the time being. I may be back but for the time being I think I will be happier elsewhere.
Click to expand...
Click to collapse
Bye. I guess we'll survive without you. Or did I miss your groundbreaking contribution to the community?!
Every second somewhere, someone changes their phone. I hope not that many think they need to share their decision here. Have fun with your new phone.
zolah said:
I dont agree with the statement of the nexus being a developer phone however.
If it was a developer phone and google wanted you to root it and flash custom roms it wouldnt break your warrenty would it.
I had a galaxy s before my galaxy nexus and i flashed literally hundreds of roms onto that phone and OC it and all the rest... Thats not because thats what samsung wanted me to do.
Google have reinvented android and tried to make it consumer friendly.
There isnt a label on the galaxy nexus for the average user that says dont buy this phone unless you plan on flashing custom kernels and roms onto it.
The galaxy nexus is an amazing phone and i personally plan on leaving it stock as long as i can because i really dont think theres too much that needs doing to it that warrants voiding my warranty and risking bricks etc.
Click to expand...
Click to collapse
Google shouldn't be responsible for your screw ups regardless. If they did warranty hard bricks and other software errors, they'd be out of a lot of money. As you still see today, there are several people on here that brick their phone(or at least think they did) because they can't read ahead of time. Now why should Google be liable for that?
Sent from my Galaxy Nexus
Jmurph3 said:
Google shouldn't be responsible for your screw ups regardless. If they did warranty hard bricks and other software errors, they'd be out of a lot of money. As you still see today, there are several people on here that brick their phone(or at least think they did) because they can't read ahead of time. Now why should Google be liable for that?
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
Exactly.
They wont do it because thats not what the phone is for and they wont help you if you mess it up. It is NOT a development tool.
P.S... I have never screwed up a phone yet touch wood and ive flashed lots of my friends phones for them as well as my own...

Semi-Rant: Tired of People Saying the Verizon Nexus is not a Nexus

I am tired and weary of combating all of these claims, when they simply are not true.
What makes a Nexus device? Overall, the Google marketing? team responsible for it names the device. They decide what falls under the Nexus moniker. It is a name, and nothing more. I know a lot of people think it means it is a developer phone. No, it does not mean that. The Nexus Q has the Nexus name, but I really doubt you will be seeing AOSP support for it. Time will tell.
Is the Nexus a developer phone? Sure. Is it marketed or expected to be a phone specifically for developers? No.
In the past, Google has released an ADP, short for Android Developer Phone. There was the ADP1, ADP2, ADP3 (which turned out to be the Nexus One). These phones were not sold at carrier locations, not subsidized, and specifically meant for developers. It was before my time with Android, but I believe the ADP1 (basically an unlocked G1) required you to register with Google as a developer. The ADP2 came out later, and once again Google made it clear it was not meant for non-developers.
The Nexus devices were when Google decided to meld developer and end user devices. The Nexus One was provided unsubsidized from Google for a time, and subsidized through Tmobile. Verizon took a shot at it, but canceled the phone early on in testing. These phones did not require registration as a developer, and were sold in carrier stores.
The Nexus S expanded upon this. It was available to multiple carriers subsidized. Sprint received a model called the Nexus S 4G. It had full AOSP support with the exception of WIMAX (I think). Google had resdistribution licenses for Gingerbread and all was right in the world. Yes, the 4G received updates slower than the plain Nexus S, but it still received them. It was a Nexus device.
Fast forward to today. The Galaxy Nexus has been released as GSM, and CDMA/LTE. Verizon gets updated directly from Google, but does not authorize them for OTA until they meet their 'quality standard'. Then Google throws the switch. Google builds them, through and through. The Verizon model has been the center of controversy for some time because Google was unable to obtain redistrubtion licenses for the proprietary blobs. It still had all of the code needed to build from AOSP though, but without CDMA or LTE. This was because Google could not give us the proprietary files needed to make such things work. Their hands were tied, because it is closed source. So, Google threw their hands up in the air and told the world after they tried to obtain the rights for a while when 4.0.3 came out. Did it change anything? A little. It was made clear that because the licenses could not be obtained, that AOSP would include what it always has for CDMA/LTE, but not the proprietaries for download. In addition, it meant that Google would no longer pay someone to test the CDMA/LTE code in AOSP because they cannot even support a full build due to the licensing issues. This ruling extended to all CDMA devices, even the Nexus S 4G. This has never been an issue with GSM, because Google has a license to redistribute the blobs.
What does this change? Well for one, it is up to us to find our own CDMA/LTE blobs from a rom or phone. By the way, we aren't allowed to do this if you follow the license. We do anyway
It also means if/when we find a bug in the CDMA/LTE AOSP code, we cannot expect Google to fix it. I don't really foresee this becoming an issue, but it could.
Now, back to the original subject. Does it mean the Verizon phone isn't a Nexus? I mean, it has BLOAT (apks and libs for Verizon apps to work as well as Backup Assistant for those coming from feature phones).
No! It is a Nexus. Every device has proprietary blobs. The Verizon model has a couple more. The Sprint model has a few more than that. However, who cares? Do you guys think the yakjuxx variants are not Nexus devices? They get updates even slower than Verizon or Sprint. Nexus devices can exist, even if Google cancels AOSP tomorrow. AOSP does not make a Nexus device. A design and vision that Google oversees makes a Nexus. Thats it.
All devices have open and closed sourced items.
All devices have proprietary blobs.
It doesn't matter that Verizon includes a couple extra items, or decides to test updates longer than Google. As I mentioned before, not everything on ANY Nexus device is open source.
GSM requires proprietary blobs.
CDMA requires proprietary blobs.
A licensing issue does not undo a device from being a Nexus. Neither do delayed carrier updates. If you live in the US and have a subsidized or network locked device, you should expect that the carrier has control over your hardware. There is no other way to put it, but it does not change the overall nature of the device. Not all Nexus updates are coming from Google anymore as well. Yakjuxx variants as well as Sprint's Toroplus model get updates built from Samsung.
Ok, I want to say a lot more, but I will stop here.
A nexus is a nexus, but I didn't like that fact Verizon wanted to **** around with the software causing a standoff between them and Google.
I'm sorry but I think that the Verizon nexus is a joke for one main reason. A true Nexus device gets updates directly from Google not once the Carrier makes modifications and feels they want release the update.
..Gromet
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Gromet said:
I'm sorry but I think that the Verizon nexus is a joke for one main reason. A true Nexus device gets updates directly from Google not once the Carrier makes modifications and feels they want release the update.
..Gromet
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
I had 4.1 on my CDMA Toroplus within 24hrs of the announcement. That's why I got a Nexus. Who cares when the carriers are gonna push the OTA?
Gromet said:
I'm sorry but I think that the Verizon nexus is a joke for one main reason. A true Nexus device gets updates directly from Google not once the Carrier makes modifications and feels they want release the update.
..Gromet
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
This. I have the sprint nexus and I'm def getting one off the play store and slapping an att sim in there next time.
Sent from my Galaxy Nexus using xda premium
Gromet said:
I'm sorry but I think that the Verizon nexus is a joke for one main reason. A true Nexus device gets updates directly from Google not once the Carrier makes modifications and feels they want release the update.
..Gromet
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
Verizon makes no modifications to anything Google does. Verizon doesn't even develop their own software. They send Google what they want on the device. What you like or dislike does not change the device from being a Nexus.
Moving on...
phatmanxxl said:
A nexus is a nexus, but I didn't like that fact Verizon wanted to **** around with the software causing a standoff between them and Google.
Click to expand...
Click to collapse
What standoff? The one the blogosphere invented? I've seen nothing official from Google confirming any standoff.
I sure see a lot of proprietary apks on the Sprint version. Did you here of any dicking around and standoff between Sprint an Google?
Backup Assistant and an Account Management application are hardly a standoff-ish issue. The software was added in, and does not modify any of the actual base code.
jesusice said:
I had 4.1 on my CDMA Toroplus within 24hrs of the announcement. That's why I got a Nexus. Who cares when the carriers are gonna push the OTA?
Click to expand...
Click to collapse
I beat you by 12 hours or so, but yeah, same deal. Try that with any other non-Nexus device (and have it fully working).
Folks, likes or dislikes have nothing to do with this thread. I have my own issues about how Verizon handles things.
The thread is about the device being a Nexus, not personal feelings.
Why do people treat this kind of crap like it's Religion?
I believe the reason why people think this is because of the sensational headlines "blogs" create to draw clicks. There are a handful of Android specific blogs (which I won't name) that post the most far-fetched of rumors and the "doomsday" headlines with the sole purpose of creating traffic.
People need to draw their own conclusions on things instead of taking what "Joe Bag 'O Donuts" on [insert] tech blog as fact.
live4nyy said:
Why do people treat this kind of crap like it's Religion?
Click to expand...
Click to collapse
More importantly, why do people continue to spread FUD regardless of facts?
Funny how people said we wouldn't see 4.0.4 factory images, wrong. This CDMA nexus bashing is lame and tiresome.
Sent from my Galaxy Nexus using Tapatalk 2
El Daddy said:
I believe the reason why people think this is because of the sensational headlines "blogs" create to draw clicks. There are a handful of Android specific blogs (which I won't name) that post the most far-fetched of rumors and the "doomsday" headlines with the sole purpose of creating traffic.
People need to draw their own conclusions on things instead of taking what "Joe Bag 'O Donuts" on [insert] tech blog as fact.
Click to expand...
Click to collapse
This.
What I wouldn't give to see every blog out there nuked from existence. Do you guys remember the Internet, before blogs existed?
Better days...
---------------
I also can't help but think (especially how some of the inital responses were), that some GSM users feel that Nexus is an exclusive club and CDMA users are not invited.
Just a gut feeling I get from some people. Not relevant to thread or original post content.
delete
jesusice said:
I had 4.1 on my CDMA Toroplus within 24hrs of the announcement. That's why I got a Nexus. Who cares when the carriers are gonna push the OTA?
Click to expand...
Click to collapse
^THIS^
adrynalyne said:
I also can't help but think (especially how some of the inital responses were), that some GSM users feel that Nexus is an exclusive club and CDMA users are not invited.
Just a gut feeling I get from some people. Not relevant to thread or original post content.
Click to expand...
Click to collapse
I hate exclusivity. It's like High School all over again.
adrynalyne said:
I also can't help but think (especially how some of the inital responses were), that some GSM users feel that Nexus is an exclusive club and CDMA users are not invited.
Just a gut feeling I get from some people. Not relevant to thread or original post content.
Click to expand...
Click to collapse
This. Especially when I hear comments like, "Enjoy waiting [x] months for an update." Just because I have a CDMA Nexus doesn't mean I don't have a "true" Nexus. Even various GSM Nexus models are still officially stuck on 4.0.2.
Sent from my Galaxy Nexus using xda premium
Not sure why people are blaming blogs for the fact that the VZW Nexus gets updates months after its unlocked GSM brethren. That's not a made-up problem, it's simply a fact being reported.
adrynalyne said:
-snip-
I also can't help but think (especially how some of the inital responses were), that some GSM users feel that Nexus is an exclusive club and CDMA users are not invited.
Just a gut feeling I get from some people. Not relevant to thread or original post content.
Click to expand...
Click to collapse
Unfortunately, I think you will find this mentality with anything. (gadgets, cars, sports teams, race, etc.) "Mine is the best and everything else sucks!"
---------- Post added at 03:05 PM ---------- Previous post was at 03:04 PM ----------
Cabal_ said:
Not sure why people are blaming blogs for the fact that the VZW Nexus gets updates months after its unlocked GSM brethren. That's not a made-up problem, it's simply a fact being reported.
Click to expand...
Click to collapse
That doesn't mean it's not a Nexus device...
Cabal_ said:
Not sure why people are blaming blogs for the fact that the VZW Nexus gets updates months after its unlocked GSM brethren. That's not a made-up problem, it's simply a fact being reported.
Click to expand...
Click to collapse
How about the sensationalist standoffs? Plenty of wild claims out there.
Are those fact?
Once again, that still does not make it a non-Nexus device.
Here is a fact for ya:
There are still some maguro devices out there on 4.0.1 and 4.0.2. I still call them Nexus devices.

What does the Apple patent case mean for existing GN owners?

As I understand it, Apple apparently has patented searching multiple things from the same UI, and Android violates that patent. The judge issued an injunction against Samsung, Google was forced to stop selling the Nexus, and now Google is releasing an "OTA update" to this device which restricts the search bar to searching the web only so they can continue selling it.
http://gizmodo.com/5923895/google-beats-galaxy-nexus-ban-by-making-it-worse
So I'm wondering if anybody has some insights on what this means for us. Will this update be done using the same mechanism that the Market/Play Store updates itself, which would mean that it would impact CM users too?
Also, my wife has the international GNexus running stock - will they cripple that too, even though it's sold overseas? If so, how do they determine which phones will get the update (IMEI maybe)?
All that said - does anybody know how to avoid this update if/when it comes for us?
It means that people running stock ICS and stock JB will have a slightly different method and capability of searching with the Google Search bar. ICS devices will get an OTA to remove the functionality, and the fixes will be baked into the JB OTA also.
Surely custom ROMs will bring back any functionality that was removed by the OTAs or software patches. Only time will tell.
As far as avoiding the update.. I don't see why you would. If you care that much, you're probably just going to be flashing a ROM anyways, which will then do what you want it to do. Don't not accept the OTA because it may change the search bar a little bit... its just going to keep you from getting future OTAs.
JeremyNT said:
As I understand it, Apple apparently has patented searching multiple things from the same UI, and Android violates that patent. The judge issued an injunction against Samsung, Google was forced to stop selling the Nexus, and now Google is releasing an "OTA update" to this device which restricts the search bar to searching the web only so they can continue selling it.
http://gizmodo.com/5923895/google-beats-galaxy-nexus-ban-by-making-it-worse
So I'm wondering if anybody has some insights on what this means for us. Will this update be done using the same mechanism that the Market/Play Store updates itself, which would mean that it would impact CM users too?
Also, my wife has the international GNexus running stock - will they cripple that too, even though it's sold overseas? If so, how do they determine which phones will get the update (IMEI maybe)?
All that said - does anybody know how to avoid this update if/when it comes for us?
Click to expand...
Click to collapse
Cripple? Really? Why are people such sensationalists about the littlest of things? So you won't be able to search for an app or a song on your phone from the search box. It doesn't mean you can't just open the app drawer and find the app yourself or open the music app and search for the song from there, or go into your email and search, etc., etc. All this is doing is adding an extra step, an extra tap of the screen if you will.
And, No, I don't agree with the patent issue and wish it wasn't happening but this is becoming ridiculous the way people act like they're taking away their first born. Either get over it or do something about it. People have started petitions, there are already groups that are trying to reform the patent system, send an email or pick up the phone and call your local Congressman.
I'm sorry for being coarse but this is old news and yet, here we are, in a shiny new thread discussing more of the same. The ironic thing is, theoretically considering that most everyone here is using an Android phone it seems there are a lot of those people who do not know what Google is.
Again, I apologize. I'm just as frustrated about the issue as anyone else but there are conversations in place that have a lot of information, there's no reason to have more than one dialogue. I enjoy using XDA and having discussions and learning new things but I get just as frustrated with having to sift through the redundancy and hyperbole. Sorry, rant over (and out). :silly:
All my search bar brings up is internet results anyways
Sent from my Galaxy Nexus using xda premium
This is in JB
Sent from my Galaxy Nexus using xda premium
Good news:
http://news.cnet.com/8301-1035_3-57467998-94/galaxy-nexus-ban-temporarily-lifted/

Legal action -Samsung Knox- need 400 users lawyers will take case

Spoke with my lawyer. Says I have a case against samsung.
1.) Samsung faild to password protect update option
As my almost 2 year old managed to update me to 4.4 from JB 4.1.2. When I did not want 4.3 or 4.4 due to knox.
2.) The knox feature was not advertised when selling the note 2 and other phones sold prior to introducing knox to our phones.
I don't have the money to fork over legal expenses. So lawyer said if I can find more then 400 samsung users who are stuck with knox they would take the case.
If you wish to join reply to post. Once we reach 400 will contact you all with an for proper information.
Pls only use this to count yourself in. Add a comment if you wish when adding yourself but pls no chating. Will make it easy to count who's in this way.
I'm in
rogersb11 said:
I'm in
Click to expand...
Click to collapse
They should have given the option when introducing 4.3 and 4.4 of having knox secure boot or not having knox at all.
I'm sure they could have introduced jb 4.3 and kk 4.4 and any other updates without knox and knox secure boot.
droideastcoast said:
They should have given the option when introducing 4.3 and 4.4 of having knox secure boot or not having knox at all.
I'm sure they could have introduced jb 4.3 and kk 4.4 and any other updates without knox and knox secure boot.
Click to expand...
Click to collapse
Bingo. Option is what it should be
Count on me
Throw me in the mix, can I go in twice? I have 2 notes dueces.
I'm in too.
Sent from my SGH-I317 using Tapatalk
So am I.
Tap, tap says the wicked Note +₩● ?
Kind of sad that ppl are complaining about knox secure boot and trip but no one is willing to step up and take samsung to court?
Come on guys.
This could also be the answer to removing the secure boot.
If noone steps up then samsung will continue to do this kind of crap.
In bit my Knox is tripped
I like Knox... I don't see what the big deal is. Lose the ability to root like Apple so devs have to pull a jailbreak every new version that comes out by vulnerability hunting? I've come to the conclusion that there is no need for me to root anymore. I have become the normal smartphone user who doesn't need more than what comes stock after all these years rooting and bug hunting. It is now a waste of time for me.
And you know what else?
There are millions of people who are just like me who could give a rat's ass about how Knox stops me from rooting my phone.
Before you go flaming, understand that I am talking about myself and the other millions who have no clue that XDA even exists. You can do what you need to feel better about yourself by gathering a class action lawsuit against a multi-billion corporation. Good luck with that.
[email protected] said:
I like Knox... I don't see what the big deal is. Lose the ability to root like Apple so devs have to pull a jailbreak every new version that comes out by vulnerability hunting? I've come to the conclusion that there is no need for me to root anymore. I have become the normal smartphone user who doesn't need more than what comes stock after all these years rooting and bug hunting. It is now a waste of time for me.
And you know what else?
There are millions of people who are just like me who could give a rat's ass about how Knox stops me from rooting my phone.
Before you go flaming, understand that I am talking about myself and the other millions who have no clue that XDA even exists. You can do what you need to feel better about yourself by gathering a class action lawsuit against a multi-billion corporation. Good luck with that.
Click to expand...
Click to collapse
This post convinced me to join the lawsuit. That's you opinion and it'a fair,
However I like having choice, freedom, and ownership as a consumer. I don't like having updates remove and change features that I orginally paid for
Cryingmoose said:
This post convinced me to join the lawsuit. That's you opinion and it'a fair,
However I like having choice, freedom, and ownership as a consumer. I don't like having updates remove and change features that I orginally paid for
Click to expand...
Click to collapse
I'm In
I am sorry but after reading this thread everyday I have to finally say something. You guys are trying to sue Samsung for adding security to your phone to prevent it from being easily hacked, your personal and banking information being stolen, unauthorized use, and not being able to root it and put unauthorized software on it? Got a little bit of news for you, you better start looking for some old phones on swappa and ebay because there are talks that Google is incorporating some of Knox into L OS version. Also Sprint and T-mobile have no issues rooting with the same version of Knox...so maybe you should be looking at what your carrier is doing.
And as for a 2 year old accepting the update, you had options to lock your phone with many different methods. This 2 year old accepted the option to first download it, wait while the file downloaded, then also accepted the option to install now? I do not think this lawyer has all the information. Especially when Google and Samsung on the devil's advocate side would face a much larger lawsuit if doing nothing to try and prevent the millions of non-XDA users from getting their phone hacked. Knox and locked bootloaders have nothing to do with trying to prevent the 100,000 XDA AT&T or Verizon Samsung users from rooting. It is to make the phones as secure as possible for military and business applications.
Here is sammobile's report on "L" and Knox: http://www.sammobile.com/2014/06/25...egrate-knox-into-androids-next-major-release/
KennyG123 said:
I am sorry but after reading this thread everyday I have to finally say something. You guys are trying to sue Samsung for adding security to your phone to prevent it from being easily hacked, your personal and banking information being stolen, unauthorized use, and not being able to root it and put unauthorized software on it? Got a little bit of news for you, you better start looking for some old phones on swappa and ebay because there are talks that Google is incorporating some of Knox into L OS version. Also Sprint and T-mobile have no issues rooting with the same version of Knox...so maybe you should be looking at what your carrier is doing.
And as for a 2 year old accepting the update, you had options to lock your phone with many different methods. This 2 year old accepted the option to first download it, wait while the file downloaded, then also accepted the option to install now? I do not think this lawyer has all the information. Especially when Google and Samsung on the devil's advocate side would face a much larger lawsuit if doing nothing to try and prevent the millions of non-XDA users from getting their phone hacked. Knox and locked bootloaders have nothing to do with trying to prevent the 100,000 XDA AT&T or Verizon Samsung users from rooting. It is to make the phones as secure as possible for military and business applications.
Here is sammobile's report on "L" and Knox: http://www.sammobile.com/2014/06/25...egrate-knox-into-androids-next-major-release/
Click to expand...
Click to collapse
There's a gulf of difference between a device being advertised with a feature and shipping with it and a mandatory update installing said feature.
The carriers didn't even disclose the ramifications of installing OTAs containing Knox.
I don't have an issue with updates changing features over time but something that alters your relationship with your property in such a fashion should be opt-in and after disclosing the ramifications.
TerryMathews said:
There's a gulf of difference between a device being advertised with a feature and shipping with it and a mandatory update installing said feature.
The carriers didn't even disclose the ramifications of installing OTAs containing Knox.
I don't have an issue with updates changing features over time but something that alters your relationship with your property in such a fashion should be opt-in and after disclosing the ramifications.
Click to expand...
Click to collapse
At no point did Samsung or AT&T guarantee the rootability of a device. And remember, the other millions of owners don't know about these "ramifications" as I am sure they are happy to know that their phone is more secure. Windows updates your system constantly for security updates. If that suddenly stops a Pr0n site from showing up on your PC because it is now considered malicious should they have notified you? The updates do nothing to prevent the out of the box use intended by the device. I am merely stating that this suit has no legal grounds. If you know about rooting and know about hacking, you know not to accept updates until you find out what they are. You should know ways of preventing those updates, and you should know how to secure your phone from anyone using it to accept those updates without your permission. The other millions of users out there can keep moving along blissfully happy that their phone is constantly being updated and not left in the dust.
Why should the carriers disclose that your device be more difficult to root? Rooting is not an authorized procedure supported by the carriers at all! I missed the disclosure by Sony on my PS3 that accepting the update which will allow me to access the Playstation Network is also to prevent jailbreaking it on the current revision. Add to that, read the OP...it states nothing about the carrier. It is a suit directed at Samsung. Knox does not prevent any use of the device which is authorized and supported by the carrier. Also Knox does not prevent rooting as seen on T-Mobile and Sprint forums as well as the international forums.
But I wish you guys luck with the suit and hope the lawyer is accepting this Pro Bono and no one has to dish out any non-refundable legal fees. I just wanted you all to be better informed of what you are asking.
If I'm not mistaken, the Federal government (USA) guaranteed end users the right to root access of our phones, and recently upheld that law. But does Knox really stop you from rooting it? Luckily I have avoided it because I haven't had a stock ROM for more than a few minutes on my phone since I bought it
KennyG123 said:
At no point did Samsung or AT&T guarantee the rootability of a device. And remember, the other millions of owners don't know about these "ramifications" as I am sure they are happy to know that their phone is more secure. Windows updates your system constantly for security updates. If that suddenly stops a Pr0n site from showing up on your PC because it is now considered malicious should they have notified you? The updates do nothing to prevent the out of the box use intended by the device. I am merely stating that this suit has no legal grounds. If you know about rooting and know about hacking, you know not to accept updates until you find out what they are. You should know ways of preventing those updates, and you should know how to secure your phone from anyone using it to accept those updates without your permission. The other millions of users out there can keep moving along blissfully happy that their phone is constantly being updated and not left in the dust.
Why should the carriers disclose that your device be more difficult to root? Rooting is not an authorized procedure supported by the carriers at all! I missed the disclosure by Sony on my PS3 that accepting the update which will allow me to access the Playstation Network is also to prevent jailbreaking it on the current revision. Add to that, read the OP...it states nothing about the carrier. It is a suit directed at Samsung. Knox does not prevent any use of the device which is authorized and supported by the carrier. Also Knox does not prevent rooting as seen on T-Mobile and Sprint forums as well as the international forums.
But I wish you guys luck with the suit and hope the lawyer is accepting this Pro Bono and no one has to dish out any non-refundable legal fees. I just wanted you all to be better informed of what you are asking.
Click to expand...
Click to collapse
There is a difference between guaranteeing a product's suitability for given task and actively working to reduce that capability.
For instance, let's look at car recalls. Some of them impact how your car behaves, its gas mileage, or its service schedule. Ever notice how the dealer needs your consent before modifying your vehicle?
Your example of Windows Update is equally flawed. Windows Update is an opt-in service which in fact reinforces my earlier point that Knox or system updates in general should be opt-in or at least have a provision for opt-out that doesn't involve rooting your device.
Court cases aren't decided on popularity. If they were, Roe v. Wade would have gone a very different direction (as an example).
I hope you're not a lawyer Kenny...
Honestly... there's no point in arguing. Whomever goes and does this lawsuit, have fun, good luck, and I hope no money comes out of your own pocket. Your XDA soap box will get you nowhere so go out and do what you have to do to get your rocks off. Even if you even do succeed, enjoy the years of counter-suits and appeals.
TerryMathews said:
There is a difference between guaranteeing a product's suitability for given task and actively working to reduce that capability.
For instance, let's look at car recalls. Some of them impact how your car behaves, its gas mileage, or its service schedule. Ever notice how the dealer needs your consent before modifying your vehicle?
Your example of Windows Update is equally flawed. Windows Update is an opt-in service which in fact reinforces my earlier point that Knox or system updates in general should be opt-in or at least have a provision for opt-out that doesn't involve rooting your device.
Court cases aren't decided on popularity. If they were, Roe v. Wade would have gone a very different direction (as an example).
I hope you're not a lawyer Kenny...
Click to expand...
Click to collapse
There is no further point in arguing with you as clearly you are not a lawyer either. No one mentioned popularity. Your arguments are misconstrued and have nothing to do with the focus of the lawsuit. You should reread the "opening statement" a 2 year old "accepted" the update meaning optional, not mandatory, and there are ways for anyone who can search to not accept the OTA or update.
Have a nice day and good luck. As I stated earlier, Knox is now moving to Google and the next version of Android and it also does not prevent rooting if you would just check out the other carriers. This is the main flaw in this law suit. Lawyered

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