[Q] windows live id service unavailable issue - Nokia Lumia 900

Hi Guys when i try to download any app thru marketplace, i get "windows live id service unavailable" error pop up. i've seen somewhere that the only choice is to reset the phone, but i've too many things inside n i'm too lazy to backup... anyway to sort this w/o hard-reset the phone??

darren486 said:
Hi Guys when i try to download any app thru marketplace, i get "windows live id service unavailable" error pop up. i've seen somewhere that the only choice is to reset the phone, but i've too many things inside n i'm too lazy to backup... anyway to sort this w/o hard-reset the phone??
Click to expand...
Click to collapse
The service is probably down for maintenance or...for a problem. This does occurs occassionally with any service...and should be back up by the time you read this.
Gosh, I hope you don't take this as proof that Microsoft is abandoning the Lumia 900 and Nokia in general.

actually the problem presisted for 2days, but once i hard reset the phone yesterday, everything goes back to normal, this is actually the 2 time i've done this with the phone... abit frustrating, but still, i like the phone for the design

darren486 said:
actually the problem presisted for 2days, but once i hard reset the phone yesterday, everything goes back to normal, this is actually the 2 time i've done this with the phone... abit frustrating, but still, i like the phone for the design
Click to expand...
Click to collapse
that is interesting. That should not happen at all. Unless you're logging in , or attempting to log in with a different id, marketplace should use your core login. If you remember, if this happens again, let me know. I have some contacts in WP support at ms.

thanks! will inform you if i have any issue again, but luckily, no issue till now after the reset

Related

Odds of getting a virus on smartphone?

Well I ask because for the past day or 2 now my phone is constantly freezing. Usually just sending texts. Can anyone help me fix this, or is it a virus? Or what?
What ROM are you using? A hard reset will probably fix it. I've heard viruses exist for smartphones but I've never seen or heard of anyone getting one. Most likely a virus/malware for a phone would be used for information collecting and not to cripple a device, since you could just hard reset or flash a ROM to make it go away. BB's, Androids, and WinMo, all have that feature, I'm sure palm and symbian do too although I've never used those OS's.
Im using the 3vo rom. Up untill a few days ago, it was perfect. I was running aim mobile (not oz) msn, core player, and texting. Now it freezes just reciving a text. I reset it constantly and it never helps. It will be fine again for a while, and then its frozen again. Its really pissing me off.
woah. it the same with meh. just until yesterday i got it bad enough that it froze my phone completely. No hard reset can fix...:C help any one?
Now my phone is going nutz. It starts everytime I start texting. I guess I'll have to try another rom or reformat it.
wait try clearing ur internet cache
Its too late for that. But why would the cache make the texts lag?
memory, n try to delete ur textes that could b one too. n oh wat u mean its too late
I already reformated my phone thinking it was a virus or something. It dawned on me afterwards that I had to have about 50 - 100 texts in thread mode. I think it was just too many texts vs cpu power. ._. i feel so silly.
I'd rule out Virus in the equation, there has only ever been a small amount of Virus's reported for WM and they tended to be like malware rather than to decapitate phone, software can easily cause problems over time things get corrupted etc, very much like your home PC's but far less tools to fix it "often a hard-reset best bet", or even a flash of the stock ROM as even when flashing things can be left the can cause problems in the future.
Regards texts: Should be able to store 1000's without a problem Only time had problems is restoring that amount of texts after a flash tends to make the phone slow.
ClearTemp is good to keep up to date with cleaning you'd be surprised the amount that builds up.
Also keeping as much space as you can on device so only installing programs needed to start up to device and installing other stuff to SD, exception for me is CorePlayer to take the lag off card read "since large data needs to be read at a time"
See you got it sorted Just wanted to leave 2c and may be useful for future
Did u, by any chance, completely drain ur battery and the phone autoswitch off while texting. that happened to me a while ago, and after i restarted texting was never the same, all the incidents ur describing where happening, so i figured out the database got corrupt cause of sudden off. a hard reset fixed it.
ya but wat about my fone? mines is frozen on the start up screen, n i reflashed it tons of times. and i did lots of hard resets but it wont leave that screen....can any one tell me wats going on?
Maybe a virus
I have seen virus infecting nokia phones, and all they do is try to replicate and copy themselves to other cellphones. And in smartphone maybe the same, why dont you try to get a AirScanner AV, for smartphone, maybe that could help. I have the cab, but i cant upload it right now cuz im at work but i can maybe later i will try to share it. take care pal!
Try installing Kaspersky mobile. It´s a 30 day trial, but if there is a virus, it might get detected and cleaned within this 30 day period.
Regards.
wow i nvr had to figure that i had to protect my phone against viruses
LoL this's kinda funny sumtimes windows mobile crashes thats all u had going on hard resets all u can do like you did i bet tho these phones data is all stolen for sure Wifi tho should be safest tho id think anyhows no virus's but im sure theres one two out there but wouldnt really count on it happening lol.
HTCS621Smartphone said:
LoL this's kinda funny sumtimes windows mobile crashes thats all u had going on hard resets all u can do like you did i bet tho these phones data is all stolen for sure Wifi tho should be safest tho id think anyhows no virus's but im sure theres one two out there but wouldnt really count on it happening lol.
Click to expand...
Click to collapse
Exactly
As previously stated, wouldn't waiste resources RAM/Battery to run an extra program to find zilch, if really paranoid scan items on desktop before transfer.
In a couple of years time we'll all be running AV's on phones picking up false positives and being baught into the paranoid AV world
suplex57 said:
wow i nvr had to figure that i had to protect my phone against viruses
Click to expand...
Click to collapse
In fact, I don´t... I do as Stylez said... scan files BEFORE let them in the phone.
Regards.
suplex57 said:
wait try clearing ur internet cache
Click to expand...
Click to collapse
1) Why would that help?
2) How is it accomplished?
Ghost of Jaco said:
1) Why would that help?
2) How is it accomplished?
Click to expand...
Click to collapse
How to on last page ClearTemp
Also pretty sure IE has the choice in settings
The same as on computer a little bit of cleaning will help.

[Q] market place!"can't get this information at the moment"

Iam no longer able to install any software from market place and get the following message. "Can't get this information at the moment.Please try later.
What &why is this message about ?Please help.
Thanks
did you soft reset? Also, how long as this been happening?
I have reset(from about menus)two days ago. I have installed some softwares yesterday but sincetoday morning Iam continuously this message.
emesen said:
I have reset(from about menus)two days ago. I have installed some softwares yesterday but sincetoday morning Iam continuously this message.
Click to expand...
Click to collapse
maybe marketplace is acting up.
You need to be logged in to windows live on phone and computer i believe.
I've seen that message occasionally. Generally power cycling the phone solves it.
rob_p said:
I've seen that message occasionally. Generally power cycling the phone solves it.
Click to expand...
Click to collapse
it's hasn't worked for me, i have reset my phone 3 times so far with countless power down cycles.
I have a sr with ms to see what's going on. I can download free apps but not paid apps, music, games etc.
waiting to hear from MS, lets see what happens.
I get this error from time to time when my Omnia switches from 3G to WiFi (and vice versa) A power cycle seems to be the only way to fix it.
same problem????????????
Have you enable cookies via settings? Try to uncheck that box, restart your phone and check it again.
May be also operator/network problem.
Very common thing indeed.
Check the regional settings on the device, on the computer with the Zune software and in your live account. If they are not the same you get this error message. I had the same problem and I was able to solve it due to the change of this settings.
I hope it will work for you too
i got this problem too! nothing you guys said has worked any other ideas?
Same problem here, looks like there is something going on with market.
Seems to be working now! i uninstalled some apps but could have been that it just decided to start working
that seems to be the fix. it was happening when the phone was trying to update the trial versions of apps. the only way to fix the problem is to delete the free trials... but that was a like a week ago n i havent ran into the problem again
Read in MS support forum there was some sever adjustment.

[Q] Marketplace problem

Hi All,
Just tried buying an app from the marketplace and got this message:
"Can't get this info right now, please try again later"
I just spent about an hour searching various forums, and there seems to be a real difference of opinion about what this message means. Some posters suggest that it indicates a problem at MS's end (i.e. they're doing maintenance, something is wrong with Windows Live etc), and so the best thing to do is sit tight. Others seem to think it is user problem, and you need to reset the phone, clear the history in IE, turn on/off cookies in IE, etc... Given I didn't change anything on my phone and this just started happening for no obvious reason, I'm inclined to think its an MS problem. Anyone else dealt with this? Advice would be helpful as I don't want to waste time trying all the suggested solutions online...
I have two devices (Trophy). One is OK, but the other the same that you. All are update with the february update...
Just spoke with Microsoft support and they weren't very helpful. Suggested it might be something to do with the IP address the phone is using (I'm currently in Canada, although my Windows Live / Zune account is in the US). That doesn't really make sense to me, as I have been using the phone in Canada since the Feb update with no problems - why should it suddenly have a problem with the IP address? Also, I can still use my Zune Pass...
Sorry my english. I uninstall all aplications with updates in marketplace in the device that not connect. But remains one: Xbox Live Extras. With this device I can't connect to Xbox live. ¿Can you connect to Xbox live? The another device that it's right connect without problems...
Today it works... This night made changes in the profile of XBox Live... But I dón't know if had been casuality...
I have the same problem with my hd7, in spain, since this afternoon i cant buy anything on the market place... xbox live works, zunepass works but no market i cant get nothing even free stuff does not work... any ideas?
Count me in on the Market app install problem. Been trying all day to install some apps and they won't. I get the same message as the OP.
quantum on att here. same problem off and on. i find that if i wait for a few seconds (as if to have the marketplace dumbware to finish loading), and then tap "install" it usually goes through. when it goes through, it says "purchasing" rather than showing only the dots.
Haven't had any problems since I did a hard reset and then "rebuilt" the phone with a Canadian Windows Live account. Can't access my Zune Pass on the phone anymore, of course...
Any chance the update did something to our phones? Has everyone posting here had the update?
BenJG said:
Haven't had any problems since I did a hard reset and then "rebuilt" the phone with a Canadian Windows Live account. Can't access my Zune Pass on the phone anymore, of course...
Any chance the update did something to our phones? Has everyone posting here had the update?
Click to expand...
Click to collapse
Not mine. Still 7004
The same for me with 7004, 7008 and nodo update.
I test one thing : changing my windows live id wth another email adress
it works like a chrm
so th bug is due to the windows live account and not the market
grrrr, i loss all the programs i've been purchasing before!
Seiya said:
The same for me with 7004, 7008 and nodo update.
I test one thing : changing my windows live id wth another email adress
it works like a chrm
so th bug is due to the windows live account and not the market
grrrr, i loss all the programs i've been purchasing before!
Click to expand...
Click to collapse
The Market seems to be working now. Apps are now installing.
Can anyone else confirm that the problem has now resolved itself? I'm not all that eek to hard reset my phone again and go back to my original live account if it's not going to make a difference...
I just got this problem now! grr, hard reset for no reason, ffs!
Hard reset and set up with US-based account. All working perfectly again. I suspect this problem has something to do with our Live accounts at Microsoft's end. If it happen to me again, I think I'll just wait for things to (hopefully) resolve themselves.
I was having this issue for a week now and fixed it today about 5 hours ago actually. I was looking to see what I may have done recently to cause the issue and I had cookies disabled. Once I re-enabled it, everything worked again.
Well it Works for me again...

MarketPlace issue

Hi,
Its weird that there's no thread and nobody mentioned the market place issue on wp7 for few days ago i wasn't able to download anything now Microsoft have this app. (Refresh marketplace) to solve this issue but it didn't i have followed the step by step guide and it didn't help. now i have done a hard reset to my phone of curse i lost everything now i have installed the refresh marketplace app. again and still nothing .....any ideas guys on this issue?
thanks
I am also facing this trouble for more then a week.......
Searched a lot for solution but in vain......
If anyone had any solution please suggest us too.............
hmm, I had issues a while back but they are not related, I did however get that refresh marketplace app pop up, on my first attempt at installing it my original problem prevented it installing, that's kind of irrelevant though, after I fixed my issue the refresh app appeared once again BUT has since vanished without me installing it.
I wonder if this is an app that 7.8 needs and isn't quite ready for 7.5 or something like that.
I now have the same issue after reactivating my HTC Mozart after some time of not using it. I installed the "Refresh Marketplace" app but marketplace still doesn't work. Right now I'm trying the last hint before hard resetting: Restart, activate data connection and power plug the device for at least 24 hours while keeping the marketplace app open.
hmmm Strange. can it have something with the Windows Live ID problems that was before. some of the Windows Live IDs have also had some errors a while ago. Microsoft has a bunch of stuff to do now with WP 8 and WP 7.8 preparing. i think this is only a little bug which will go away in few days or weeks. but weeks is sometimes to long, i now.
toolsche said:
I now have the same issue after reactivating my HTC Mozart after some time of not using it. I installed the "Refresh Marketplace" app but marketplace still doesn't work. Right now I'm trying the last hint before hard resetting: Restart, activate data connection and power plug the device for at least 24 hours while keeping the marketplace app open.
Click to expand...
Click to collapse
Hi toolsche, did it solved your problem after resetting???
Was playing around with OSBuilder and the 8858 dumps and kept having what sounds like the same issue with every rom I created. Being a noob I figured I was including an unnecessary package or missing a package somewhere. Tried everything including the refresh marketplace app and changing live i.d. What was strange was the "icons" for the apps looked newer or at least different. Wish now I had taken a screenshot.
On my Omnia 7, it was solved with a hard reset.
Hardreseting is actually heart breaking......
Wish if some senior/serious member can suggest workaround....
I know many user are facing same problem....
NMBNMB said:
Hardreseting is actually heart breaking......
Wish if some senior/serious member can suggest workaround....
I know many user are facing same problem....
Click to expand...
Click to collapse
Just an update
My marketplace today started working on its on, without me hard resting or anything......
Simply just like that.....
http://forum.xda-developers.com/showthread.php?t=2026955
Unfortunately I had to hard reset my Omnia W to get Marketplace working again.

Phone hacked

I need help identifying what app or setting got me into this mess.
I think the hacker has adb access.
He shuts down apps.. etc
He is messing with the notifications.. i get ony a few. Sometimes they come in late.
I have made reset from samsung setting and the boot menu, AND I INSTALLED A NEW ROM (the one for my phone) WITH ODIN. Still the issue resurfaces.
I think my roomate installed smthg in it. He is on the house wifi and he is got a degree in networking (i think thats what it's called, we study in french in my country)
Please i need help.
If someone needs any further details, please ask.
Avoid the wifi network you suspect your hacker friend is on, reinstall the rom downloaded on another network and stay on 4G and see if it still happens? Also suspect your PC to be hacked...
Thx for replying,
I did format my pc but i have connected it to house wifi.. didn't notice anything out of order though.
I found out about the "Revoke USB debugging authorisations" option in Developer Options. I think it is working.
Today, since i made a new instagram account, i added a mutual friend. Turns out it was an old and lost account, and thats when i got the error from the video.
Fortunately, i fixed it by un.following the account and clearing the app storage.
I need to know what access does he have?
Can't upload the video, here's some shots.
Look no further than yourself for the cause of this... one way or another.
RX: Factory reset, change Google account password.
Stop with the social media crap and go mingle with real people.
This not about social media, it's about getting my phone back.
With my old account, I couldn't even talk to my messenger friend. Today, thats like having your phone number unreachable all the time, frustrating.
Please if you don't want to help don't, but no need for quick unhelpful replies.
Carch921 said:
This not about social media, it's about getting my phone back.
With my old account, I couldn't even talk to my messenger friend. Today, thats like having your phone number unreachable all the time, frustrating.
Please if you don't want to help don't, but no need for quick unhelpful replies.
Click to expand...
Click to collapse
How was it compromised?
Understand if it was compromised it's more than likely because you left yourself vulnerable to attack.
A compromised OS needs to be cleaned or wiped... I gave you the solution(s).
No need to say thanks but don't give me lip about your screw ups.
Thank you.
I tried factory reset more than 10 times, different ways. No luck.
I think he is got access to one of my friends account but i don't know how he is using this connection with me ( message, notification.. i don't know)
@blackhawk what you said is true, and i didn't mean no offense.
Carch921 said:
Thank you.
I tried factory reset more than 10 times, different ways. No luck.
I think he is got access to one of my friends account but i don't know how he is using this connection with me ( message, notification.. i don't know)
@blackhawk what you said is true, and i didn't mean no offense.
Click to expand...
Click to collapse
Reflash the firmware especially if it is Oreo or below.
If it's not embedded in the firmware, it's being added by you albeit inadvertently.
Your Achilles heel is social media... don't be so predictable. Break the link in the chain.
None of the social apps should be running on the device, they are malware. At least keep them in the cloud.
Email must always be kept in the cloud and any attachments downloaded from it scruntinized or preferably not downloaded at all. All downloads are suspect.
At this point your data base is suspect as well.
Insanity is doing the same thing over and over, expecting a different result.
Android 11.
I am trying.
Carch921 said:
Android 11.
I am trying.
Click to expand...
Click to collapse
Unless someone physically got their hands on it, there's no known way the Android 11 stock factory image can be compromised by a rootkit or virus. A factory reset is all that is needed.
The problem happened after the reset.
blackhawk said:
Unless someone physically got their hands on it, there's no known way the Android 11 stock factory image can be compromised by a rootkit or virus. A factory reset is all that is needed.
The problem happened after the reset.
Click to expand...
Click to collapse
That is exactly what i suspect did happen. I often leave my phone home and my pattern is known for him.
How can i undo a modification of that level.
(I intend to go to a phone repair shop and install new soft with the "box". Is this recommended or is it a bad idea)
Carch921 said:
That is exactly what i suspect did happen. I often leave my phone home and my pattern is known for him.
How can i undo a modification of that level.
(I intend to go to a phone repair shop and install new soft with the "box". Is this recommended or is it a bad idea)
Click to expand...
Click to collapse
Never leave a phone physically unsecured as that's the only real security there is.
You need to have the firmware reflashed then be careful what you put back on it.
Change all your passwords and use secure passwords.
I ithink i this is the problem.( in the pic below)
There was an app called android device.. don't know if this is normal. So i deleted it and restarted and things are back to normal.
Sorry i can't upload the image, the app closes automatically.

			
				
Scan it online with Virustotal.
Sell the phone Facebook

Categories

Resources