Hi,
Its weird that there's no thread and nobody mentioned the market place issue on wp7 for few days ago i wasn't able to download anything now Microsoft have this app. (Refresh marketplace) to solve this issue but it didn't i have followed the step by step guide and it didn't help. now i have done a hard reset to my phone of curse i lost everything now i have installed the refresh marketplace app. again and still nothing .....any ideas guys on this issue?
thanks
I am also facing this trouble for more then a week.......
Searched a lot for solution but in vain......
If anyone had any solution please suggest us too.............
hmm, I had issues a while back but they are not related, I did however get that refresh marketplace app pop up, on my first attempt at installing it my original problem prevented it installing, that's kind of irrelevant though, after I fixed my issue the refresh app appeared once again BUT has since vanished without me installing it.
I wonder if this is an app that 7.8 needs and isn't quite ready for 7.5 or something like that.
I now have the same issue after reactivating my HTC Mozart after some time of not using it. I installed the "Refresh Marketplace" app but marketplace still doesn't work. Right now I'm trying the last hint before hard resetting: Restart, activate data connection and power plug the device for at least 24 hours while keeping the marketplace app open.
hmmm Strange. can it have something with the Windows Live ID problems that was before. some of the Windows Live IDs have also had some errors a while ago. Microsoft has a bunch of stuff to do now with WP 8 and WP 7.8 preparing. i think this is only a little bug which will go away in few days or weeks. but weeks is sometimes to long, i now.
toolsche said:
I now have the same issue after reactivating my HTC Mozart after some time of not using it. I installed the "Refresh Marketplace" app but marketplace still doesn't work. Right now I'm trying the last hint before hard resetting: Restart, activate data connection and power plug the device for at least 24 hours while keeping the marketplace app open.
Click to expand...
Click to collapse
Hi toolsche, did it solved your problem after resetting???
Was playing around with OSBuilder and the 8858 dumps and kept having what sounds like the same issue with every rom I created. Being a noob I figured I was including an unnecessary package or missing a package somewhere. Tried everything including the refresh marketplace app and changing live i.d. What was strange was the "icons" for the apps looked newer or at least different. Wish now I had taken a screenshot.
On my Omnia 7, it was solved with a hard reset.
Hardreseting is actually heart breaking......
Wish if some senior/serious member can suggest workaround....
I know many user are facing same problem....
NMBNMB said:
Hardreseting is actually heart breaking......
Wish if some senior/serious member can suggest workaround....
I know many user are facing same problem....
Click to expand...
Click to collapse
Just an update
My marketplace today started working on its on, without me hard resting or anything......
Simply just like that.....
http://forum.xda-developers.com/showthread.php?t=2026955
Unfortunately I had to hard reset my Omnia W to get Marketplace working again.
Related
Iam no longer able to install any software from market place and get the following message. "Can't get this information at the moment.Please try later.
What &why is this message about ?Please help.
Thanks
did you soft reset? Also, how long as this been happening?
I have reset(from about menus)two days ago. I have installed some softwares yesterday but sincetoday morning Iam continuously this message.
emesen said:
I have reset(from about menus)two days ago. I have installed some softwares yesterday but sincetoday morning Iam continuously this message.
Click to expand...
Click to collapse
maybe marketplace is acting up.
You need to be logged in to windows live on phone and computer i believe.
I've seen that message occasionally. Generally power cycling the phone solves it.
rob_p said:
I've seen that message occasionally. Generally power cycling the phone solves it.
Click to expand...
Click to collapse
it's hasn't worked for me, i have reset my phone 3 times so far with countless power down cycles.
I have a sr with ms to see what's going on. I can download free apps but not paid apps, music, games etc.
waiting to hear from MS, lets see what happens.
I get this error from time to time when my Omnia switches from 3G to WiFi (and vice versa) A power cycle seems to be the only way to fix it.
same problem????????????
Have you enable cookies via settings? Try to uncheck that box, restart your phone and check it again.
May be also operator/network problem.
Very common thing indeed.
Check the regional settings on the device, on the computer with the Zune software and in your live account. If they are not the same you get this error message. I had the same problem and I was able to solve it due to the change of this settings.
I hope it will work for you too
i got this problem too! nothing you guys said has worked any other ideas?
Same problem here, looks like there is something going on with market.
Seems to be working now! i uninstalled some apps but could have been that it just decided to start working
that seems to be the fix. it was happening when the phone was trying to update the trial versions of apps. the only way to fix the problem is to delete the free trials... but that was a like a week ago n i havent ran into the problem again
Read in MS support forum there was some sever adjustment.
Hi All,
Just tried buying an app from the marketplace and got this message:
"Can't get this info right now, please try again later"
I just spent about an hour searching various forums, and there seems to be a real difference of opinion about what this message means. Some posters suggest that it indicates a problem at MS's end (i.e. they're doing maintenance, something is wrong with Windows Live etc), and so the best thing to do is sit tight. Others seem to think it is user problem, and you need to reset the phone, clear the history in IE, turn on/off cookies in IE, etc... Given I didn't change anything on my phone and this just started happening for no obvious reason, I'm inclined to think its an MS problem. Anyone else dealt with this? Advice would be helpful as I don't want to waste time trying all the suggested solutions online...
I have two devices (Trophy). One is OK, but the other the same that you. All are update with the february update...
Just spoke with Microsoft support and they weren't very helpful. Suggested it might be something to do with the IP address the phone is using (I'm currently in Canada, although my Windows Live / Zune account is in the US). That doesn't really make sense to me, as I have been using the phone in Canada since the Feb update with no problems - why should it suddenly have a problem with the IP address? Also, I can still use my Zune Pass...
Sorry my english. I uninstall all aplications with updates in marketplace in the device that not connect. But remains one: Xbox Live Extras. With this device I can't connect to Xbox live. ¿Can you connect to Xbox live? The another device that it's right connect without problems...
Today it works... This night made changes in the profile of XBox Live... But I dón't know if had been casuality...
I have the same problem with my hd7, in spain, since this afternoon i cant buy anything on the market place... xbox live works, zunepass works but no market i cant get nothing even free stuff does not work... any ideas?
Count me in on the Market app install problem. Been trying all day to install some apps and they won't. I get the same message as the OP.
quantum on att here. same problem off and on. i find that if i wait for a few seconds (as if to have the marketplace dumbware to finish loading), and then tap "install" it usually goes through. when it goes through, it says "purchasing" rather than showing only the dots.
Haven't had any problems since I did a hard reset and then "rebuilt" the phone with a Canadian Windows Live account. Can't access my Zune Pass on the phone anymore, of course...
Any chance the update did something to our phones? Has everyone posting here had the update?
BenJG said:
Haven't had any problems since I did a hard reset and then "rebuilt" the phone with a Canadian Windows Live account. Can't access my Zune Pass on the phone anymore, of course...
Any chance the update did something to our phones? Has everyone posting here had the update?
Click to expand...
Click to collapse
Not mine. Still 7004
The same for me with 7004, 7008 and nodo update.
I test one thing : changing my windows live id wth another email adress
it works like a chrm
so th bug is due to the windows live account and not the market
grrrr, i loss all the programs i've been purchasing before!
Seiya said:
The same for me with 7004, 7008 and nodo update.
I test one thing : changing my windows live id wth another email adress
it works like a chrm
so th bug is due to the windows live account and not the market
grrrr, i loss all the programs i've been purchasing before!
Click to expand...
Click to collapse
The Market seems to be working now. Apps are now installing.
Can anyone else confirm that the problem has now resolved itself? I'm not all that eek to hard reset my phone again and go back to my original live account if it's not going to make a difference...
I just got this problem now! grr, hard reset for no reason, ffs!
Hard reset and set up with US-based account. All working perfectly again. I suspect this problem has something to do with our Live accounts at Microsoft's end. If it happen to me again, I think I'll just wait for things to (hopefully) resolve themselves.
I was having this issue for a week now and fixed it today about 5 hours ago actually. I was looking to see what I may have done recently to cause the issue and I had cookies disabled. Once I re-enabled it, everything worked again.
Well it Works for me again...
First time I've had issues with it. It will let me get to the point where I select try or buy but then when I go to verify it just continuously loads. I tried afterwards on the PC and it just says none of the above items are available for purchase. This was initially found on the moron test but I am having the same issue occur with all apps.
I had that happen about a week ago on the weekend. Come Monday, the market started working again.
MartyLK said:
I had that happen about a week ago on the weekend. Come Monday, the market started working again.
Click to expand...
Click to collapse
quite lame... I can't even update my apps...
z33dev33l said:
quite lame... I can't even update my apps...
Click to expand...
Click to collapse
Neither could I. And some of the apps were paid apps that needed updating. It was quite annoying. But I was glad to see it working again come that Monday, without the need to do a hard reset.
yup, having that issue here too, i think it's tied to either your account, or your location... not quite sure why tho...
I have had issue with market place a couple of times. Mostly the update won't succeed and I'll need to delete the app then install it again.
Having the same problem here to. Can't update or download apps (sweden).
I'm having the same problem on the phone and trying to install from the Zune PC marketplace.
Me too
yes, same in Dalian China from 19th Mar.
I tried to install apps from Zune on my PC but got error "None of the selected items is available for purchase". Anyway it worked well before. And then I tried to install using marketplace on my Focus but got another error "Can't get this info right now. Check back in a little while."
Some Chinese uses got same error, but some can still download/install apps from marketplace. So it's very strange issue. Is it related to my live id?
Anyone can help on this? I only found US ZUNE support number but I cannot dial.
xuegaoche said:
yes, same in Dalian China from 19th Mar.
I tried to install apps from Zune on my PC but got error "None of the selected items is available for purchase". Anyway it worked well before. And then I tried to install using marketplace on my Focus but got another error "Can't get this info right now. Check back in a little while."
Some Chinese uses got same error, but some can still download/install apps from marketplace. So it's very strange issue. Is it related to my live id?
Anyone can help on this? I only found US ZUNE support number but I cannot dial.
Click to expand...
Click to collapse
Just wait a day. Monday will bring it back to normal. It effects users at different times. MS might be doing some kind of tuning to the market to help refine it. At least that's what I rationalize it to be.
It's working this morning, I was able to download a few free apps and buy some songs without any issues.
I still have the Problem, and also never got that pre-nodo update... Truly sucks...
Sent from my OMNIA7 using Board Express
I am getting some errors in apps stating push notifications have stopped, restart your phone, so you restart and still the same error, are there any reg edits or tips to sort this please?
Sent from my HD2 running WP7 using XDA Windows Phone 7 App
A hard reset will definitely fix the issue although it could happen again after weeks/months.
Someone had posted a registry edit as a permanent fix but I never tried it and can't find you a link.
Peew971 said:
A hard reset will definitely fix the issue although it could happen again after weeks/months.
Someone had posted a registry edit as a permanent fix but I never tried it and can't find you a link.
Click to expand...
Click to collapse
http://wmpoweruser.com/how-to-fix-l...a-hard-reset-only-developer-unlocked-devices/
This worked a charm for me on my Omnia7 after push tiles stopped working after the update to NoDo. No issues at all since.
Blimey that worked a treat thank you so much
Yes it did! Thanks for the link!
Thanks, that works ok. While developing, the error produced was 'Failed to open channel', which some solved by hard-resetting. Shame on MS about the entire push service, because it's a selling point, a nice idea, etc but basically it's totally rubbish to work with at the moment
I keep getting feedback -more or less angry- from users who can't make the live tile work. Mango is at least 4-5 months away from their phones, have you found any other workarounds for those without registry access ?
Hi Guys when i try to download any app thru marketplace, i get "windows live id service unavailable" error pop up. i've seen somewhere that the only choice is to reset the phone, but i've too many things inside n i'm too lazy to backup... anyway to sort this w/o hard-reset the phone??
darren486 said:
Hi Guys when i try to download any app thru marketplace, i get "windows live id service unavailable" error pop up. i've seen somewhere that the only choice is to reset the phone, but i've too many things inside n i'm too lazy to backup... anyway to sort this w/o hard-reset the phone??
Click to expand...
Click to collapse
The service is probably down for maintenance or...for a problem. This does occurs occassionally with any service...and should be back up by the time you read this.
Gosh, I hope you don't take this as proof that Microsoft is abandoning the Lumia 900 and Nokia in general.
actually the problem presisted for 2days, but once i hard reset the phone yesterday, everything goes back to normal, this is actually the 2 time i've done this with the phone... abit frustrating, but still, i like the phone for the design
darren486 said:
actually the problem presisted for 2days, but once i hard reset the phone yesterday, everything goes back to normal, this is actually the 2 time i've done this with the phone... abit frustrating, but still, i like the phone for the design
Click to expand...
Click to collapse
that is interesting. That should not happen at all. Unless you're logging in , or attempting to log in with a different id, marketplace should use your core login. If you remember, if this happens again, let me know. I have some contacts in WP support at ms.
thanks! will inform you if i have any issue again, but luckily, no issue till now after the reset