Develop Bugs

[Q] Phone stopped charging?

My phone just doesn't charge anymore.. I've googled and googled. I found one page where a guy said to push up on the tongue of the port to get it centered, but that didnt help at all. I've tried multiple cords with no luck. So I have two questions. What is better to go to for help. My verizon store? Or talk to them on the phone? And if i do, would i need to return to stock? No wait, 3.. if i do need to return to stock, how would i do that with a dead phone? I posted a question on rootz aswell with no solutions yet, maybe y'all will have some ideas. Thanks ahead!
-Justin

Had the same problem recently. It's a hardware issue, the only way to fix is to change the board inside the phone than contains the USB port.
And there is unfortunately no way of re-locking the bootloader, since your phone won't get a connection to a computer due to the dead port.
I looked around in an local Android forum and found someone who could fix my phone for a very fair price. The USB board is not expensive, you can get one on ebay for about 10 dollars
Hop this helps.

flx-grafix said:
Had the same problem recently. It's a hardware issue, the only way to fix is to change the board inside the phone than contains the USB port.
And there is unfortunately no way of re-locking the bootloader, since your phone won't get a connection to a computer due to the dead port.
I looked around in an local Android forum and found someone who could fix my phone for a very fair price. The USB board is not expensive, you can get one on ebay for about 10 dollars
Hop this helps.
Click to expand...
Click to collapse
Thanks for the response, Im chatting with samsung support right now. Do you have the link of the repair guy?

N7105-How hard is it to replace the Audio port jack?

Hi,
I have a Note 2 N7105 that has random statics when listening via the audio jack. A slight tap usually fixes this but it comes back quite often now. I use a pair of tweezers and have removed some lint that was in there. I read other online threads with the same problem, that's where I got the tapping it idea from. But I have also read that they replace the audio jack and it is still not working!
So I am fairly technical with phones. But ever since I opened my HTC HD2 phone before and shattered the screen (the hot glue was hard to remove) making it redundant, I am a little bit afraid of opening up phones with massive screens. I already have a spare audio jack port that I bought off ebay so I am all ready but just wanted to make sure that it is a fairly easy matter!
I re-flashed a stock 4.4.2 rom back on to my phone but I have the Knox 0x1 flag. But I have only had the phone for about 1 year 8 months (2 years manufacturers guarantee in the UK). Thinking whether I could try positing it to Samsung anyway, worse thing that will happen is they send it back? But it's not really a software related issue. Besides, the UK has the Sales of Goods Act consumer rights that overrules warranties, where devices should last up to 6 years, and this phone cost £500+ when it was released and it's barely been 2 years. Wonder if I could use this? However, I tried contacting Samsung before a few months ago twice about my audio port not working, and they refuse to fix it because of "wear and tear" and it's not a manufacturer defect. What a joke. But it turns out that the audio port was working and it was my earphones that stopped working haha.
I tried to go back to my carrier (EE UK) where I pay monthly but they told me to go to the Samsung website and get them to fix it.
I am not sure what my best option is. I've only just got a Note 3 so I simply want to get the audio port fixed to sell on.
Thank you for reading and I hope someone can tell me what the best option is and offer any advice. Cheers

Perhaps you can check with your bank ?
Sometimes they let you take out phone insurance for free if you have a bank/current account with them.
I know Halifax n Barclays do........

derss123 said:
Perhaps you can check with your bank ?
Sometimes they let you take out phone insurance for free if you have a bank/current account with them.
I know Halifax n Barclays do........
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Click to collapse
Thanks. But I don't take up on those insurance offers, just couldn't justify it . Now my choice is either to change it myself or try return it for warranty (although Samsung are a bit picky...).. Do you think EE should accept responsibility and do it for me? Just wondering whether anyone has had experience in opening the note 2 and replacing the audioport. If it's fairly easy with not much that can go wrong, I might give it a go.

Need advice for a hardware issue

My wife's note II had a failed USB port recently. After it failed and wouldn't charge the battery, I was trying several chargers and cords on it, and it actually started making a sizzling sound. I ordered a replacement board through a supplier located in china that drop ships from Flash Technology in Springfield, Mo. When I installed the replacement board, this corrected the bad USB port, and I was able to charge the battery and connect to the pc just fine. However, the microphone was completely non functional. She was unable to make phone calls or use voice recognition. I was unable to record voice. So I asked the company to ship me another part thinking that the part was faulty. After installing the replacement part the microphone still does not work.
I tried a normal wipe data/factory reset from recovery, but no change.
I don't know where to go next with trouble shooting this issue. It seems unlikely, but could both parts be faulty? The parts I received are both labeled SGH-I317 rev 0.7 Would my next step be to buy a part from another supplier?
Could the failing USB port have caused some other damage to the phone? As far as I can tell, all features of the phone work normally except for the microphone. I'm really at a loss how to proceed. I can't believe this phone is damaged beyond repair.

I'm surprised no one has (or at least is willing to post) any experience with this kind of thing.
I have solved the issue, and my wife is using the phone again. Since I didn't find any help here, I needed to look somewhere. First I tried calling Samsung technical support, but that was a no go. Next I called Mobile Tech Videos in Texas and spoke with Josh Groce, the owner. He was very gracious to speak with me, and was very helpful from his large amount of experience with these phones.
Based on our conversation, I was willing to try purchasing another USB ribbon cable from another supplier as the next troubleshooting step. I learned from Josh that a supplier I had found online was one he uses and trusts, so I ordered a part from E-Trade Supply.
It turns out that both the original part and the replacement part shipped to me by the original supplier were faulty. I put the new replacement part from E-Trade Supply into the phone, and it worked like a charm.
I have asked the supplier, eBay seller wholesaleblimited, to refund the price of the part, and they have said they will issue a call tag to get the two non-working parts back, and then refund my money. It wasn't a lot though. Only about $7.00, including shipping. The part from E-Trade Supply was about three times as much, with shipping.
I've known about Mobile Tech Videos for several years due to my participation mostly in the Galaxy S II form, but have never had occasion to contact him before. I can highly recommend him for any kind of hardware issue, based on both my present experience and things other people have said about him on the forums. Josh is active on XDADevelopers as @connexion2005.
Sent from my SGH-I777 using XDA Free mobile app

Wifi + Bluetooth not enabling anymore

Dear Forum Members,
I don't know what to do anymore. I am at your mercy. Tried everything I can. Can't seem to solve it myself.
I bought me Samsung Galaxy Tab S 10.5 SM-T800 1 1/2 years ago and was extremely happy with it. Everything worked like a dream. I rooted it after a few weeks because I wanted to get a network going. No problems at all. A few days ago I turned it on and I didn't have any Wifi and Bluetooth was also not turned on. I don't use Bluetooth but it was on at default. I tried working with my router, modem, you name it, it wasn't my connection, so then I tried the tablet itself. Some people said it was SideSync, so I removed that, didn't do anything. I was still using android 4.4.2 so I installed 5.0.2 unrooted and that didn't do anything. After that I wiped everything and went to factory default, no difference. In the end, I looked everywhere, even removed the back panel to see if a connection was loose but everything looks fine. I did another clean install from a firmware installed from the Samsung website to make sure and still, same problem.
I rooted the device, so my warranty is gone.
I don't know what to do now. I use the tablet a lot but mostly online but can't anymore.
I would be very grateful if someone could help. This tablet means a lot to me. My little Sammy :crying:

Nobody?
Edit: Have tried starting in safe mode and nothing changes.
It did work one morning for like half an hour for some reason. Very strange. Then it stopped working again. It does now sometimes show some networks in the area and bluetooth does work sometimes but it wifi and bluetooth disconnects immediately if you connect.

I was in the same situation as you. I ended up sending my device into Samsung for warranty repair. I sent out it last week, and I received it back Tuesday afternoon. Crazy thing was, when they sent it back, there was no paperwork in the box. *Yikes*

statustray said:
I was in the same situation as you. I ended up sending my device into Samsung for warranty repair. I sent out it last week, and I received it back Tuesday afternoon. Crazy thing was, when they sent it back, there was no paperwork in the box. *Yikes*
Click to expand...
Click to collapse
Thanks for sharing your experience, did it in the end get repaired?
Here is what happened with my device.
I contacted the shop and they wanted to send it to a verified repair shop and that I might need to pay money because I rooted my device. In the European constitution it says that if it is not caused by rooting, they can't void the warranty, so I mentioned that and they said it was true but the repair shop was the one who should make sure what the problem is, not them. But I found it a bit fishy so I searched on Twitter for a Samsung account and contacted a very nice woman on there. I asked here about my problem, said what the shop was going to do, she asked what the repair shop's name was and verified it was a good one. She even helped with some tests to see if some things wouldn't solve the problem. Asked her about the warranty and she told me about the European constitution law and that if it wasn't caused by a software problem, it shouldn't cost me anything.
The shop I was talking with saw me talking with them and I think they freaked out a bit. They sent me and the woman from Samsung a message what I wanted to do and I wanted to send it in for repair. I did this and a week later I got it back at no cost and the motherboard was busted. I did get paperwork with my package. Even got my original box back with it and my original cord. Even got a new USB cord for the trouble.
My Sammy is working like a charm again and I love it to bits! Samsung has greet service on Twitter and the repair service is also great!:good:

Giant Shadow Lurker said:
Thanks for sharing your experience, did it in the end get repaired?
Here is what happened with my device.
I contacted the shop and they wanted to send it to a verified repair shop and that I might need to pay money because I rooted my device. In the European constitution it says that if it is not caused by rooting, they can't void the warranty, so I mentioned that and they said it was true but the repair shop was the one who should make sure what the problem is, not them. But I found it a bit fishy so I searched on Twitter for a Samsung account and contacted a very nice woman on there. I asked here about my problem, said what the shop was going to do, she asked what the repair shop's name was and verified it was a good one. She even helped with some tests to see if some things wouldn't solve the problem. Asked her about the warranty and she told me about the European constitution law and that if it wasn't caused by a software problem, it shouldn't cost me anything.
The shop I was talking with saw me talking with them and I think they freaked out a bit. They sent me and the woman from Samsung a message what I wanted to do and I wanted to send it in for repair. I did this and a week later I got it back at no cost and the motherboard was busted. I did get paperwork with my package. Even got my original box back with it and my original cord. Even got a new USB cord for the trouble.
My Sammy is working like a charm again and I love it to bits! Samsung has greet service on Twitter and the repair service is also great!:good:
Click to expand...
Click to collapse
Oops.... I forgot to mention it... but yes my device was repaired. It had root going to the shop and they didn't say anything about it being rooted. I am just not exactly sure of what they fixed so I think I am going to call in tonight and see what they did to resolve the issue.
So far, so good with it.
Here's what I hate though.... there's 1000s of folks all experiencing this very same problem as what we were experiencing. My warranty is up in just a few days because i didn't purchase an extended warranty from the place I purchased it from (BestBuy). I don't even know how long the warranty is on whatever repairs that they did. *Yikes*
BUT, I am glad you were able to get your issue resolved as well. That's awesome!

I think it's a design flaw in the first few models. Most devices these days have problems at the beginning when they come out. Dare I mention the XBOX360 that was a problem for it's entire run. I had the luck of only having to repair one but I have known people who had to send in multiple or buy multiple new ones. I probably sound like a grandpa at 28 years old but they don't make things like they used to. They test things in the field on paying customers and that is horrible. Same even counts for pharmaceutical products, it's horrible. But people buy and if demand keeps asking, they keep pumping stuff out. It's not about making a product to be proud about, it's about money, and making money as fast as possible. It's understandable to a degree, but the extremes most companies go to is just ridiculous and the people they hurt with it is even worse. But the market is also way to competitive to not do those things. They would go bankrupt in a year or less if they would do it in a fair and honest way. The world isn't fair and honest. It's a bitter view on the world and the market but these wonderful devices get made in horrible conditions by people that get payed horrible wages commanded by people that get payed incredible wages. In the end, there have to be people that are on the losing side and that are often customers and laborers. And normal people can't win from a big company, whatever they do.
Sorry for the rant. I feel very strongly about injustice in jobs and the unfairness in the world. I really wish we could go back to a time where people are proud of the things they make and sell and everyone would profit from it in some way.
What I have noticed ever since my tablet returned is that my battery is lasting much longer. Maybe it's the new motherboard or they put in a new battery pack. Have you noticed this as well after the repair?

Top Speaker (ear piece) not working.

My wifes top speaker doesn't work so the only way to hear during a phone call is to plug in a headset or put it on speaker. Is anyone else upset
with this company? They started a kick starter campaign to raise funds to start this company and due to the support from the community they came up with the funds. Then they took the first train Smoking to no support ville to sellout to a company that doesn't even make phones. A seemingly large amount of these phones have hardware issues with the speakers, the charging and cables. I cant detect mine in windows and I know enough about computers to know its not the driver or the computer (Ive tried many computers and cables). These issues are present across stock and customs Roms so Im not too hopeful and I apologize for being as pessimistic as I am right now but I dont feel like I should be having all these issues from a phone that is a little over a year old and there isnt any support from the company whoever they are now. They made a low quality phone (im being real nice) and then BAILED. I wouldnt even be upset If they stuck around even in spirit but theres no one to vent to. Hopefully this will help someone out there if they even consider buying this phone. If anyone has any ideas about the top speaker id appreciate any help. Thanks in advance.
Ender

I understand your rant and honestly since you seem to have tried everything and failed to get a solution I understand your reply but you found out about the hardware issues from everywhere, gathered in one sentence and added 'no support from company' to it. Not quite fair.
Cable/Charging issues were in Q1-Q2 2016 which was resolved with cable replacements. Speaker/Volume issues was software issue which they kept working on till the last update they provided. Other major hardware issues were resolved with direct device replacements in warranty. The company stopped selling quite early before actually ending the support. Only the new buyers who bought at a steal price (leftover stock from sellers) didn't get the warranty or support as such.
People like to call them a a sellout but its better to be acquired and let their design language live than to go shut down the company for good, new phone makers see that fate quite often. Also this device is quite identical to what 5X is, so its not quite a 'low quality' phone. I am being real here too.
At the price its been sold at right now, it still is a steal. And the people who buy now know they aren't going to get warranty as its quite nicely and loudly announced.
The only gripe I've is the small battery size and mere 2.5-3.5hrs SOT. For me I never crossed 4hrs and average at 3hrs SOT. But then again that can be solved by a power bank which most carry now a days. I am considering buying one to charge everything I carry all day.
Now since you said you tried everything I would still like to ask have you installed the 'Robin drivers'?^ Because once that is sorted out most custom ROMs are quite stable and you can even flash stock again to know if its a problem for not.
I believed seeing the Android device detected was enough but after wiping everything from custom recovery the device never got detected but the Robin drivers helped to push files via adb.
^Robin Drivers - https://insider.razerzone.com/index.php?threads/robin-factory-images-and-usb-driver.21487/